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so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.
damngood98 said:
so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.
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No, never happened to me, did you say you already tried doing a full wipe/reflash? If that didn't work try flashing a different ROM like cr_mod or 3rd sense and see if the buttons work in those. Could be a corrupted ROM, redownload and reflash it. If you haven't already, update to 6.1.1.
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
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What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App
guitarist5122 said:
What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App
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Haha, same here. I received a used g1 from a friend, I was its fifth owner I think, it had no issues, I ended up accidentally breaking it because I fell asleep on a recliner chair and it fell out of my pocket into the recliner mechanism and got its chin crushed. Poor thing. I took it apart and wiggled the bent connector a little bit, and it actually worked for a few more months, although fragile. Now it won't turn on anymore though, totally done. It lived a long life though.
Now I'm using the same friend's old slide, which he spilled a full glass of lemonade on. It didn't work for a week, then randomly started booting, so he gave it to me since he had already gotten a vibrant. The only thing that doesn't work on it is the camera, which I couldn't care less about.
HTC phones have been great for me, you must be treating your phones like they are $40 dumbphones made by nokia.
lol! no, that would be my son who treats his g1 like a hacky sack. it's my wife who's having all the bad luck. i may try taking it apart and seeing what i can do but believe me she pretty much uses her phone as a phone and to facebook. otherwise it sits in her purse. although she has gotten into angry birds lately and i do see her getting frustrated more & more.....
You bought a second hand phone that is now failing and you're blaming the manufacturer? It sounds like to me the previous owner may not have foreclosed some previous "incident" happening to the phone.
damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
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I realize I'm arriving a little late to this conversation but Im wondering if you ever figured anything out with this? My phone did the exact same thing this last weekend and after completely tearing it apart and cleaning all the connections I could, with not fix, I finally gave up and bought a G2. If you do have any ideas it would be awesome!
Same thing happened to me, I have a thread in the general section, I'm on my fifth slide
Sent from my T-Mobile myTouch 3G Slide using XDA App
One of the Cyanogen Mod nightlies was very unresponsive on touch and a few other things.
You can try a more stable cyanogen rom, and see if that makes a difference.
Its not that. The slide isnt just unresponsive, its not working at all. I wiped it all to start over and try a stable but now I cant get past the start up screen where you have to tap the android haha. I bought a G2 so if I fix it, it would just be to sell or as a backup. Anyone know anyone that wants to buy it?
I've racked my brain and searched the forums so I'm hoping someone has some insight here. Recently my phone has become unstable...I can't do too much in a single sitting without it rebooting. I've been on CM7 for a while now and had been trying the nightlies so I thought it was maybe that or just left over garbage from the upgrades so I decided to do a clean CM7 install yesterday (factory wipe). After I got through the setup and started to download gmail (1st non-stock app) from the market my inc rebooted. I flashed Chad's latest kernel thinking maybe it was a kernel issue...still reboots.
I then decided maybe it was the battery because at times I will get into a couple of reboots back to back and then the phone turns off and vibrates three or four times. But when I get the phone booted and check the battery temp it is maybe 98F which doesn't seem to be above average based on my forum readings. I then swapped batteries with my wife (unrooted inc) and we both launched plants vs. zombies and started playing. After maybe 10 min, I got my first reboot and then another a few minutes later so I just turned the phone off...she kept playing.
Now of course I have to point out my wife works for Verizon Wireless so I'm getting extra grief for rooting my phone and she is saying that is the cause since she never has reboots. Not that I want to prove my wife wrong, I really just want a phone I can do more than make phone calls on, but someone please tell me she isn't right. My reboots only seem to happen when I've had the screen on for a while...3 hour conference calls have no issues. Can you give me suggestions of things to try to help narrow down the issue? Thanks in advance!
Phone Info:
Baseband:2.15.00.07.28
Kernel: 2.6.37.6-incredikernel-gb-04192001
Mod Version: CyanogenMod-7.0.3-Inc
Build: GRI40
I get similar problems but it happens when i am watching youtube videos or playing games, or sometimes out of nowhere. Can't figure out and it is really annoying.
Copy sd to pc, reformat sd fat32, copy stuff back to sd. Helped a friend with hers.
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Thanks I'll give that a try. I did try running the phone without a card at one point and it didn't help any.
AOSP Roms, like CM, interact with the sd on boot. Don't expect aosp roms to boot without sd.....
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OK, performed the the SD format last night and just got around to running apps today. Again, I tried Plants vs Zombies and after about 20 mins the phone rebooted...I had been an hour long conference call before that. The phone rebooted and got to the startup screen and then rebooted again but at least this time it finished booting which is an improvement over before. Also, thanks for the tip about AOSP roms not booting without an SD card.
I did notice yesterday when it rebooted on me, after a couple of bootloops the screen then went black and the phone vibrated 5 times. I was only on a short phone call yesterday while in my car for 10 min.
On a side note, I haven't partitioned my SD card with an app partition but I was wondering if it is necessary for moving apps to the SD? I have moved several apps to SD so I want to make sure that isn't causing an issue either.
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
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Snappyts said:
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
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Thanks Snappy...I never really thought about reverting. I've give it a try later today and report back.
Alright, so last night I performed a factory wipe and installed CM 7.0. Everything went fine but as soon as the ROM loaded and I opened the market it rebooted on me. This morning I just performed another factory wipe and installed MIUI thinking maybe it might be a ROM issue, but I got the same results. As soon as I opened the market to start installing stuff it rebooted on me...I tried this twice and reboot each time the market opened. I guess next I'll try a sense rom, Skyraider maybe...I'll post back with the results.
Warranty replacement
I was having pretty much the same issue. I tried everything from countless forums for the last month and a half. Finally had to cave and get a warranty replacement. - just pointing out that it might be a hardware issue (my device ran hot w/o sd and stock OS)
If the problem is following you on multiple roms it sounds like its probably a hardware issue.
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I've bounced around between various forums/posts and I think I have to agree it is probably a hardware issue. Being that I'm out of warranty, my only alternative is to upgrade or buy another Inc. Given the small pricing difference, buying another Inc versus upgrading, the logical choice seems to upgrade.
So my upgrade choices that are currently available are Inc 2, Thunderbolt, or Revolution. Another option is wait for the Bionic to come out in a few months. Any suggestions? I'm personally leaning towards the Thunderbolt...
Thanks again everyone for your help.
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
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k_nivesout said:
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
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I haven't tried, but we did get the phone when they first came out last year so we are a couple of months past the one year warranty. My wife looked it up though and since we are available for an upgrade at this point the likely scenario is VZW pushing me to a new device rather than replacing my dying one.
I agree, the Galaxy S2 does look nice but since my wife works for VZW I'm kind of stuck with them.
I'm tempted to limp along until the Bionic comes out to see what it has to offer. As long as I can make calls I'll be ok...I guess Plants vs. Zombies will have to wait.
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
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k_nivesout said:
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
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I had to go refresh my memory on the exact GS2 specs, then I had to wipe the drool from my mouth. I haven't heard of Verizon getting it within the next couple of months so now I'm even more bummed.
I guess it will kind of depend on how long my phone holds out. The random reboots and shutdowns can be annoying and have become all too frequent if I do anything more than make a phone call...sometimes even then it shuts down.
don't know if this is happening to you guys but i've had this phone for a week and a couple of times out of nowhere it just reboots, is not often and i definitively don't play with it much, like right now it was just sitting there at the desk and boom, it rebooted, that's like the second or third time in a week, anybody else experiencing this issue?
i'll be pissed if i have to replace it as i just put an invisible shield on that shinny screen.
It hapend to me to I waS watching a video in flash ...its his first day with me)
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I had the same issue while using juice defender which I originally bought for my s2. It seems to bug the nexus really bad at the moment.
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Mine has done this twice now I think. At least the reboot is pretty quick, but not great even though.
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Same here. Returned the 1st phone due to the random reboots and now the new one is starting to reboot randomly too. The phone reboots at least 4-5 times daily.
I've had this happen to me about once a day.
I noticed something unusual while travelling for the holidays: I did not experience a single reboot or hard freeze while having a Rogers SIM card in my phone while in Canada for a week.
Within 15 minutes of returning to the US and inserting my T-Mobile SIM card I had another hard freeze.
This seems pretty systematic, over 8 days with a T-Mobile SIM card I've had about one hard freeze per 24 hours. Over 7 days with a Rogers SIM card, not a single freeze or reboot.
Happens to mine as well every now and then. Today just after I had started it and it was lying on my desk.
Snakehn said:
don't know if this is happening to you guys but i've had this phone for a week and a couple of times out of nowhere it just reboots, is not often and i definitively don't play with it much, like right now it was just sitting there at the desk and boom, it rebooted, that's like the second or third time in a week, anybody else experiencing this issue?
i'll be pissed if i have to replace it as i just put an invisible shield on that shinny screen.
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I also experienced this when I was on stock rom (4.0.1) but it hasn't happened since I started flashing custom roms 3 weeks ago. on 4.0.3 now and not a single random reboot.
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done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
Snakehn said:
done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
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Sounds defective man. I wouldn't sit around waiting for 4.0.3 expecting it to help you out. Just get a replacement if its not a huge inconvenience (although random reboots are a big inconvenience ).
Well i went ahead and swapped it out, fingers crossed for no more issues.
the only thing i hate is that i'll have to install another InvisibleShield
Snakehn said:
done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
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I would switch it out for another one.
Mine does it only when my battery gets to a certain percentage, usually when it's low. Also notice it when I use wifi Tether app, when I close the program a few seconds later it reboots.
I dont have one myself but have been flashing and re-flashing on my NS4G since the first SDK port of ICS. My own experience and observation has been as follows: Once the official sources were release and the initial source builds began coming out, there was a problem with random reboots and as things were tweaked and adjusted they became less frequent then more frequent again and eventually in the right ROM/kernel combinations have almost entirely ceased. Its most likely a software glitch and until an update or you flash something custom it isnt likely to go away no matter how many times you exchange it....just my thoughts and opinion on it.
Happens to occasionally too... starting to wonder if its not all the phones or maybe just all androids in general
happens to mine when using gallery..but the phone doesnt reboot, it just powers off.....
Here's a funny off topic, after swapping the phone i picked up another invisibleshield from best buy as i had a rewards certificate, thought of using it instead of going through the hassle of shipping with zagg, got home, got my hands washed and ready to install and my invisibleshield package is empty.....
No $h!t so im pissed now and going back to best buy tomorrow hoping they dont think i stole it or something
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
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This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
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Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
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rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
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I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
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I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
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I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
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I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
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This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
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Hello about a month ago I purchased two of these devices one was for my friend one was for me. Mine had a loose frame that when you would push slightly on the bezel near the volume button you can hear it goin in and creaking as if it was not solid. I compared to the other device I bought and with other s4s and it felt more solid than mine so I changed for another. My girlfriends on the other hand lives in New York and she bought one on her own terms from a store I purchased mine through online. My exchanged device came in and with a purple tint on bottom half.of screen its slight and noticeable on grey backgrounds while brightness is low. My phone also randomly rebooted once and has had multiple camera failures..it seems to have gone away tho for me. On the other hand my girlfriend has now exchanged her phone once because it was rebooting constantly and having other problems and now the phone that they gave her for a replacement has tons of random reboots while doing pretty much anything it's very random I have been on the phone with her and it suddenly rebooted on her causing our call to end. She is also complaining about camera failure and reboots aren't seeming to fix it.. As it comes back and anytime she switches to front camera..so pretty much all of our devices have issues and even the exchanged ones do too. And they were purchased in diff states and one in store the other online. I have had every galaxy phone since the s2 including the note series and I have never experienced so many problems out of the box and I was an early adopter for all the other devices. I converted my girlfriend from the iPhone to this phone and now all she is having problems and is getting frustrated because she says that she's been in important calls and her phone has just rebooted for no reason amongst other problem she is facing. Her first device didn't have the camera failure and neither did my first device but now both of our exchange devices are giving us, failures.. Not really sure what to do I'm already out of buyers remorse I feel like calling to mobile to get yet another one but not sure if it will give it to me.. I'm a huge fan of samsung galaxy 9 but this phone has more issues than I thought and they are real issues this isnt just lag were complaining about or that thephone isnt quick enough or something dumb these are real problems. while on my vacation I had to deal with random camera failures..my gf with tons of reboots and camera fails.. These are issues that now make you go out of your way for the phone instead of the phone making itself go out of the way for yourself. It's honestly unacceptable.. So I want to know how many people with the T Mobile version: have experienced any of this. Take off the battery of the phone and just press around the plastic frame and see if you hear any pops like mine did.. Or has anybody had continuous camera failure whether resolved or not has it happened.. Random reboots to? I am aware that a new kernel or rom could fix this problem but my girlfriend lives in New York and she doesn't have the time to do this or knowledge and really shouldn't have to. So it's been at least four of these devices that have had issues from purple tint to loose frame to reboot to camera failure...really disappointing. Will T-Mobile send me a new one even out of buyers remorse?? I love this phone and so does my girl but we like using our cameras everyday and can't deal with these other apparent issues...what to do?
O forgot to mention that the phone flickers the screen while hit by Sunlight.. While keyboard is up and in white backgrounds as well as using the camera.. Screen looks like its blinking really fast..I know this issue is in ALL s4s but thought I'd throw it in to another set of problems... This one I can deal with though..reboots and camera failure?? Can't deal with that
These issues I've experienced personally and I'm speaking of my experiences only I don't make up stuff or use other members issues to add to mine. Those issues are present for me and my girl and we have now exchanged our phones twice.. We would be getting our 3rd s4 if we exchange again.
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Insurance??
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I don't have any.. But either way I shouldn't have to use insurance for this is how it is out of the box.. No root no mods just purely stock..
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I was going to say return it and get a new one I think you just have a defective device I had one I returned new one is perfect.
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xxjrsmith3xx said:
I was going to say return it and get a new one I think you just have a defective device I had one I returned new one is perfect.
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Yeah t Mobile is going to send me a new one now my third s4
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But this has happened on all of my devices so I'm starting to think that it's an issue with everyone because I didn't get any of these problems till about 3 weeks into having the phone and I haven't dropped it or anything not even flashing rooting
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