[Q] Sprint updating? - EVO 4G Q&A, Help & Troubleshooting

When i tried to make a call this morning my calls wouldnt go through. i wouldnt get calls either. i would also get these error messages when sending texts. Unable to send/receive a text message.
SMS Error
Radio Interface Resource Shortage
Details
Cause Code:64
Error Class:2... my phone was perfectly fine yesterday. i would also get stuck on the call screen when i end a call. could this be on sprints end?

It happened to both my wife and I, try updating your PRL that's what trying to update.

updated but its still getting some sms errors and some calls are still not getting thru

I'm in Myrtle Beach right now and it's terrible. Calls take about a minute to go through and texts won't send. Data browsing is painfully slow also.

are you rooted? and do you have a X over your signal bars?

yeah same here and calls are going to my voice mail. instead of the sms error it says network not responding.

yeah im rooted. my signal goes in and out. i update prl and reboot and everything works for about five minutes and then everything goes wonky

If you know your MSL number if not search the market for " msl reader " then go to your dialer and type in ##3283# then press edit mode, type in your msl number/ password then press date profile, press menu, and hit restore ( don't worry this won't erase anything ) let it do its magic .

theres two options when i go into edit mode. mobile directory number and msid. which one do i edit?

Once you're in Edit mode, go to data profile and just hit your menu button and select Restore. and let it reboot and it should set up your data like new without you losing any of your settings.
http://www.jaxbeachtech.com/content/sprint-evo-4g-data-reset-procedure

Nothing comes up when i do ##3283#.

I think you have to be running a sense rom but I am not entirely sure.
Sent from my PC36100 using XDA App

i am running sense. nothing seems to be working

It is ##3282# (##data#) press edit mode and restore
Sent from my PC36100 using XDA Premium App

killakarl said:
It is ##3282# (##data#) press edit mode and restore
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
i just went thru all that and still not working.

What rom are you running? EPST only works on sprint based sense roms
Sent by supersonic!

imheroldman said:
What rom are you running? EPST only works on sprint based sense roms
Sent by supersonic!
Click to expand...
Click to collapse
calkulins evio 2. i did ##data# but i still get errors. and for sms i still get the radio interface resource shortage

Epst might be broken... Had you used it before? Might want to re-flash...
Also, check this out: http://forum.xda-developers.com/showthread.php?t=715485
Radio updates!
Sent by supersonic!

imheroldman said:
Epst might be broken... Had you used it before? Might want to re-flash...
Also, check this out: http://forum.xda-developers.com/showthread.php?t=715485
Radio updates!
Sent by supersonic!
Click to expand...
Click to collapse
could it be on sprints end?

Maybe... Not sure...
What radio, prl and pri are you using? Check under settings, about phone
Sent by supersonic!

Related

Mms problem "generic network failure"

I'm running myn's rom and can't send mms I get the error above.. please someone help
Sent from my PC36100 using XDA App
jc8081 said:
I'm running myn's rom and can't send mms I get the error above.. please someone help
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I've gotten that error when I try to send a text and I'm in an area with little to no coverage. In the building I work in, I have very poor reception and I get that error message all the time. I've gotten that error on several roms, though, and not just Myn's.
Do you have good reception where you are experiencing this?
Is it an ongoing problem or did your phone just start doing it?
Have you tried rebooting the phone and see if it persists?
A lot of times, the phone will keep trying to push out the text(s) and the error message will keep popping up over and over.
I have 3/6 bars so not bad and i did reboot even unisinstalled widgeoids bc i read online anything that messes with apn can do that but nothing worked yet..
Sent from my PC36100 using XDA
jc8081 said:
I have 3/6 bars so not bad and i did reboot even unisinstalled widgeoids bc i read online anything that messes with apn can do that but nothing worked yet..
Sent from my PC36100 using XDA
Click to expand...
Click to collapse
If you have your MSL, do a ##3282# and try resetting your data profile. If not, call Sprint and tell them and this is probably the first thing they will have you do and they will give you your MSL number. (Write it down as it is handy to have)
my phone was doing the same thing earlier today a battery pull solved my issues on a deoxed stock rom
I had this problem once. In my case, it was from restoring a bad backup of SMS/MMS messages and settings. I either had to clear [SMS/MMS/APN] Dialer Storage or [SMS/MMS PREFS] Messages. Or both. I can't remember.
I had the same problems so I started using handcent and no more issues after that.
Had failure only when my wifi was turned on. I doubt however that's an issue for Sprint users...
My evo uses a proxy for the mms...

[Q] Can't get Epic flashed to virgin >:(

I swear, i've done it all. I've flashed the donor intercept's "numbers" if you get what i'm saying....
got my AAA and HA passwords,
got my username and all that info inputted in QPST, wrote to phone,
phone restarted.......
*me getting excited*
open dialer on epic to make a test call...
rings once and then "YOUR ACCOUNT COULD NOT BE VALIDATED!"
checked settings, rechecked settings,
is there some type of provisioning i have to do?
do i need to call customer service and "refresh" my data...
the intercept still works fine, too...
michael.hooboob said:
I swear, i've done it all. I've flashed the donor intercept's "numbers" if you get what i'm saying....
got my AAA and HA passwords,
got my username and all that info inputted in QPST, wrote to phone,
phone restarted.......
*me getting excited*
open dialer on epic to make a test call...
rings once and then "YOUR ACCOUNT COULD NOT BE VALIDATED!"
checked settings, rechecked settings,
is there some type of provisioning i have to do?
do i need to call customer service and "refresh" my data...
the intercept still works fine, too...
Click to expand...
Click to collapse
We are going to need more info then that. Your AAA and HA user name name and password have nothing to do with getting calling to work just data. Make sure you entered the correct meid in QXDM and that u also put in your phone number and mdn as well in qpst.
Sent from my SPH-D700 using XDA App
i got calling/texting to work, finally....
my msid was different than my actual phone number and i didn't realize that.
changed it in ##msl# and voila, calls and text!
now i just can't get that data working, i've manually entered all the usernames and such in ##data# but that didn't work.
so i went the route of using qpst, data still doesn't work.
weird quirk though is that it seems the settings in qpst aren't sticking maybe? i'll write the PPP box to phone and then when it boots i'll read it to make sure it's right, but it will be gone.
Additionally when i try to input the correct settings in the advanced tab on ##data# i cannot get them to save. I'll exit data programming mode and it will all just change back to <not set>.
that may have some problems with it.. i can try flashing a sprint rom again to reset the data settings to start fresh maybe?
again i appreciate any help you can give me because i've been working on this for damn near 4 days!!!!
edit: i've attached my list of important things to have while programming, most of which was pulled from data programming on intercept.
i trust that you won't try to steal any of my number and what not, if it's possible.
michael.hooboob said:
i got calling/texting to work, finally....
my msid was different than my actual phone number and i didn't realize that.
changed it in ##msl# and voila, calls and text!
now i just can't get that data working, i've manually entered all the usernames and such in ##data# but that didn't work.
so i went the route of using qpst, data still doesn't work.
weird quirk though is that it seems the settings in qpst aren't sticking maybe? i'll write the PPP box to phone and then when it boots i'll read it to make sure it's right, but it will be gone.
Additionally when i try to input the correct settings in the advanced tab on ##data# i cannot get them to save. I'll exit data programming mode and it will all just change back to .
that may have some problems with it.. i can try flashing a sprint rom again to reset the data settings to start fresh maybe?
again i appreciate any help you can give me because i've been working on this for damn near 4 days!!!!
edit: i've attached my list of important things to have while programming, most of which was pulled from data programming on intercept.
i trust that you won't try to steal any of my number and what not, if it's possible.
Click to expand...
Click to collapse
First of all delete that!!!
And secondly try to use dfs cdma instead of qpst.
Edit: looks like u Xed out the important stuff.
Sent from my SPH-D700 using XDA App
I always re-input all qpst data, including passwords, each time I use it to avoid possible data corruption, as well as going to ##DATA# and viewing the starred passwords there.
Sent from my SPH-D700 using xda premium
i'll give it a try now,
another weird thing i found is that if you want your AAA password just open up ##data# on the intercept and click on the password like you're editing it, long press it and hit select all, and then turn the phone sideways like landscape mode and you can see the passwords in plain text! that's how i got mine anyways... seemed easier than reading through the adb log.
edit: TO BE CLEAR that way of getting the AAA password ONLY works on the intercept running 2.2 STOCK. It may or may not work for you, if it works for you then we can probably assume it will work for others who have problems with adb like me.
michael.hooboob said:
i'll give it a try now,
another weird thing i found is that if you want your AAA password just open up ##data# on the intercept and click on the password like you're editing it, long press it and hit select all, and then turn the phone sideways like landscape mode and you can see the passwords in plain text! that's how i got mine anyways... seemed easier than reading through the adb log.
edit: TO BE CLEAR that way of getting the AAA password ONLY works on the intercept running 2.2 STOCK. It may or may not work for you, if it works for you then we can probably assume it will work for others who have problems with adb like me.
Click to expand...
Click to collapse
That's good info for someone on a intercept. I just went ahead and stuck with the adb log method to blanket cover all who may not be using an intercept phone.
Sent from my SPH-M910 using xda premium
okay, so i tried reflashing all settings for my data to work, but i still can't even get 1x......
my settings are IDENTICAL to this guy's -- http://forum.xda-developers.com/showpost.php?p=23117907&postcount=281
a little stumped to be honest, any ideas?
Okay, so if i change my data username in ##DATA# to [email protected] i can get 3g to flash on/off intermittently and i can get steady 1x. problem is that the icon is there but there but i can't actually go to any websites. i'll open the browser and the arrows will light up like it wants to work but no.
if i change it back to mdata.vmobl.com i lose the 1x icon and 3g and back to nothing...
i dont get it....
michael.hooboob said:
Okay, so if i change my data username in ##DATA# to [email protected] i can get 3g to flash on/off intermittently and i can get steady 1x. problem is that the icon is there but there but i can't actually go to any websites. i'll open the browser and the arrows will light up like it wants to work but no.
if i change it back to mdata.vmobl.com i lose the 1x icon and 3g and back to nothing...
i dont get it....
Click to expand...
Click to collapse
#1. Follow the tutorial.
You'll notice you're suppose to program it with software, not just trying to enter at ##DATA#
Sent from my SPH-D700 using xda premium
Shinydude100 said:
#1. Follow the tutorial.
You'll notice you're suppose to program it with software, not just trying to enter at ##DATA#
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Lol I feel like if people just followed the tutorial they would have 0 problems. Once u get all the needed keys and what not the epic is a breeze to flash.
Sent from my SPH-D700 using XDA
I did the tutorial exactly, but my data wouldn't work. So I tried manually in ##data#.
Is there a way I can just start over fresh?
michael.hooboob said:
I did the tutorial exactly, but my data wouldn't work. So I tried manually in ##data#.
Is there a way I can just start over fresh?
Click to expand...
Click to collapse
Start over fresh? Why Certainly! Odin EL30 Stock Tar. Have Repartition checked and make sure you have efs clear selected as well.
WARNING!!!! EFS clear is going to wipe that phone clean, you'll have to re-input the ESN (I think) and prl, etc. Least that's what I believed happened to me last time I did an efs clear.
Sent from my SPH-D700 using xda premium
i will do that once i am off work!
you guys are a lot of help, and i appreciate it.
i just want to start off fresh because i was about half asleep when i entered all the numbers in and i'm about 99.5% positive i funked up a number somewhere that shouldn't have been effed with.... i'll let you know if it works!
well! reflashing to stock fixed my problems.
followed your guide and entered all the settings verbatim.
the 3g icon is up, data is working .....very slowly.
this leads me to believe that it's not actually 3g and just 1x.
according to mobile speed test i'm going at about dial up speeds (not even 1x) with 3 bars of service.
any idea??
got it!
it just fixed itself when i cycled data mode on and off, thanks guys!
getting solid 1 mbps downloads with half that for uploads in my area of NE!

[Q] no 3G only 1x after flash rom

okay i have a droid incredible that has been flashed to metro and it was working great and had insanely fast 3G but after trying to flash a rom i noticed mobile data said turning on but took a while then it said 1x and now it wont go back to 3g at all and i tried to update the prl but it didnt work . is there anyone else who experienced this or knows how to fix it ?
deriq4251 said:
okay i have a droid incredible that has been flashed to metro and it was working great and had insanely fast 3G but after trying to flash a rom i noticed mobile data said turning on but took a while then it said 1x and now it wont go back to 3g at all and i tried to update the prl but it didnt work . is there anyone else who experienced this or knows how to fix it ?
Click to expand...
Click to collapse
Do you have a nandroid of the ROM you can restore to see if that will bring back 3g? If not then it's something else.
idid try a nandroid and i didnt work i tried ruu and that didnt work either
deriq4251 said:
idid try a nandroid and i didnt work i tried ruu and that didnt work either
Click to expand...
Click to collapse
It's probably something outside of the ROM settings. I don't think a lot of us are familiar with metro but maybe see if someone in the land of googles has had that issue and a fix.
I'd almost say re-flash to metro but I don't recommend it as I'm not sure what the flashing to metro involves.
thats what someone else told me , but i wanted to check around here first . thanks
Some Stock Plus roms have a bad habit of changing the active profile on your phone, and each time you change it and are forced to restart for the changes to take effect, it reverts to the wrong profile after it restarts.
1. to fix it, wipe and flash a Sense rom that worked for you before.
2. go to profile settings using one of those ## shortcuts, I think it is ##data# or ##Debug#, don't remember exactly.
3. Go to Profiles and change the active profile from 0 to 1 or the other way around. (don't remember which is the right profile)
4.Restart and make sure 3G works.
5. Flash your favorite rom that doesn't mess the profiles up.
deriq4251 said:
okay i have a droid incredible that has been flashed to metro and it was working great and had insanely fast 3G but after trying to flash a rom i noticed mobile data said turning on but took a while then it said 1x and now it wont go back to 3g at all and i tried to update the prl but it didnt work . is there anyone else who experienced this or knows how to fix it ?
Click to expand...
Click to collapse
If you find the solution please post it here. I'm in the same boat I have a incredible flashed to metro and everything works. Problem is that I only get 1x. That's on the stock sense and cm7 which I currently use. I've tried prls 3022-3026 and nothing works and I live right outside Detroit so I should get 3g
Sent from my ADR6300 using xda premium
i've tried ##Debug# but i dont know how to get to profiles and when i was on QPST i noticed i only have profile 0 ??
deriq4251 said:
i've tried ##Debug# but i dont know how to get to profiles and when i was on QPST i noticed i only have profile 0 ??
Click to expand...
Click to collapse
PST is ##778# hit dial choose edit mode and enter six zeros 000000 as the password. The M.IP Settings and M.IP default profile (profile 0), are the settings for data. Make sure everything looks correct in there. M.IP Customer profile 1 (profile 1), may be used with metro, i am not sure, and am not familiar with metro.
cmlusco said:
PST is ##778# hit dial choose edit mode and enter six zeros 000000 as the password. The M.IP Settings and M.IP default profile (profile 0), are the settings for data. Make sure everything looks correct in there. M.IP Customer profile 1 (profile 1), may be used with metro, i am not sure, and am not familiar with metro.
Click to expand...
Click to collapse
I tried everything in this thread and still no go damn guess I'm stuck with 1x until I get my SGS 2 and move to T-Mobile monthly
Sent from my ADR6300 using xda premium
Ok I tried everything now I have no data
Sent from my ADR6300 using XDA
deriq4251 said:
Ok I tried everything now I have no data
Sent from my ADR6300 using XDA
Click to expand...
Click to collapse
Where do you live and what ROM were you on when you had 3g working
Sent from my ADR6300 using xda premium
I live in Florida and I was using stock Rom then I tried 3.5 Rom then ics Rom all was good then I don't know what Rom but one of them it said 1x now I have none
Sent from my ADR6300 using XDA
Google metropcs flashing solution Droid incredible
There is a tutorial that tells how to get internet working, that's how I got 1x. I just got my esn added to metro then used that website to get internet and mms working.
Sent from my ADR6300 using xda premium

3g not working after flash to ics

hi my phone had a freak out today and my 3g stoped working completly, i'm able to make phone calls and texts but i have no data when i went to go see my data profile with ##3282# i have zero user name and zero ip address so i need help gettin my data back if possible
thanks in advance
make sure data is turned on
supersaeed said:
make sure data is turned on
Click to expand...
Click to collapse
data is on but i can only recieve texts and calls its trying to update the profile and its getting an error, error code 67
dial ##72786# then hit menu>restore
supersaeed said:
dial ##72786# then hit menu>restore
Click to expand...
Click to collapse
did that i found out my an-aaa failed when i dialed ##3284#
call sprint
What did you flash? Was this an ota update?
Sent from my SPH-D710 using XDA
O downloaded the rom from android fourms and i had the person that flashed my phone do another re-flash to get it working, my AAA key was the one that disapered and caused me my problem, as soon as the re-flash to boost was done via teamwo im all good now, he was even cool enough to leave me instructions on how to do it again just in case
Sent from my SPH-D710BST using xda app-developers app

[Q] Hands free activation failure

Greetings!
I recently rooted my Sprint Samsung Galaxy Note II with a toolkit, and it seemingly deactivated my phone, so I couldn't make calls, send text messages or use 3G at all. Every time I would reboot my phone, It would try to do a "Hands Free Activation" and fail.
Since then I have unrooted my phone and restored it to stock, but it still seems deactivated. I can't make calls, send texts or use 3G, and I also still get the "Hands Free Activation" and it still fails every time.
Thanks in advance for the advice.
Call sprint or take it to a sprint store.
DarkManX4lf said:
Call sprint or take it to a sprint store.
Click to expand...
Click to collapse
I called Sprint and they walked me through a ##72786#. I did not help, I am having the exact same problems.
I had the same issue, even was on the sprint for 45 minutes to no avail. Used Odin to flash back to stock/rooted and was good.
Sent from my SPH-L900 using xda app-developers app
shuka325 said:
I had the same issue, even was on the sprint for 45 minutes to no avail. Used Odin to flash back to stock/rooted and was good.
Click to expand...
Click to collapse
I have tried flashing back to stock rooted, and it still runs the hands free activation and I don't have service.
tzar_koschei said:
I have tried flashing back to stock rooted, and it still runs the hands free activation and I don't have service.
Click to expand...
Click to collapse
Which .tar file did you use? I tried several until this one worked for me. SPH-L900_MA5_853599_Rooted_Restore.tar.md5. Erased everything and Then was able to flash an updated version and keep data.
Sent from my SPH-L900 using xda app-developers app
shuka325 said:
Which .tar file did you use? I tried several until this one worked for me. SPH-L900_MA5_853599_Rooted_Restore.tar.md5. Erased everything and Then was able to flash an updated version and keep data.
Click to expand...
Click to collapse
Ok, so I used the tar file you used, and it no longer attempts to do the hands free activation.
I seem to be recieving a few text messages, but it seems delayed and sparatic. Phone calls made to me go straight to voicemail. Phone calls I make go through occasionally. I can use 3G for internet access.
In my notification panel, my service bars jump from zero to full quickly, and frequently. It usually sits on zero bars.
Sent from my SPH-L900 using xda app-developers app
Did you update profile and prl?
Sent from my SPH-L900 using xda app-developers app
shuka325 said:
Did you update profile and prl?
Click to expand...
Click to collapse
Yes, I did.
Sent from my SPH-L900 using xda app-developers app
http://forum.xda-developers.com/showthread.php?t=2086769
This worked perfect for me.
Android...A New Digital Revolution Of Incredible Developers...
Have them try manually programming your phone. They will need you to dial ##MSL#, then tap EDIT, input your MDN (Phone number), MSID (Network routing number) and then select DONE. The phone will reboot, but all of the correct info will be stored in the phone and it shouldn't have an issue with hands free.
dougcgrubbs said:
Have them try manually programming your phone. They will need you to dial ##MSL#, then tap EDIT, input your MDN (Phone number), MSID (Network routing number) and then select DONE. The phone will reboot, but all of the correct info will be stored in the phone and it shouldn't have an issue with hands free.
Click to expand...
Click to collapse
With HFA you shouldn't need manual programming as long as the MEID is still set.
Try ##72786# (##SCRTN#) to force HFA and allow the profile/PRL to update.
Also run the MC2 One Click with the change ID in the name (number) to update everything if not already on MC2.
That should get you going again.
If you see HFA pop back up let me know.
garwynn said:
With HFA you shouldn't need manual programming as long as the MEID is still set.
Try ##72786# (##SCRTN#) to force HFA and allow the profile/PRL to update.
Also run the MC2 One Click with the change ID in the name (number) to update everything if not already on MC2.
That should get you going again.
If you see HFA pop back up let me know.
Click to expand...
Click to collapse
That was the issue he was having is that HFA wouldn't complete, and so his phone wouldn't fully provision. If he manually programs then it can skip HFA and should work without it.
dougcgrubbs said:
That was the issue he was having is that HFA wouldn't complete, and so his phone wouldn't fully provision. If he manually programs then it can skip HFA and should work without it.
Click to expand...
Click to collapse
In my experience it's not that easy anymore. Manual provision may not allow a profile update, at which point you now have to manually key in AA/HAA keys. And that's not even addressing the LTE SIM.
In this person's case a MC2 one click and the carrier partition fix ought to have done it either way. Feel free to research what we've done so far on related issues if you question why I gave this answer. I have older threads explaining the problem.
Sent from my SPH-L900 using Tapatalk
garwynn said:
In my experience it's not that easy anymore. Manual provision may not allow a profile update, at which point you now have to manually key in AA/HAA keys. And that's not even addressing the LTE SIM.
In this person's case a MC2 one click and the carrier partition fix ought to have done it either way. Feel free to research what we've done so far on related issues if you question why I gave this answer. I have older threads explaining the problem.
Sent from my SPH-L900 using Tapatalk
Click to expand...
Click to collapse
First I'll preface this with the fact that I'm not doubting you in the least, you may be correct, and since OP hasn't responded I don't know. Your thanks meter is through the roof, which tells me that you know your ****, so I'm not questioning you. What I'm trying to do is explain it from the way I see it. I have to deal with issues like this at last 50 times a day. People call in because they can't get their phone to provision over the network and I have to troubleshoot and get it working. 999/1000 times it comes down to a provisioning delay or an issue with service. Without knowing the specifics I can't say if that's the cause of his issue or not. What I can say is that I can count on one hand the amount of times I have had to open a CTMS ticket for provisioning. If I can't get SCRTN to work, then I refresh OMA and power cycle, then try again. If that doesn't do the trick then I manually program. When the phone comes back on I have them wait at least a minute, ensure that there is signal and a 3G/4G logo, and have them test. 99.9% of the times the phone works. That's why I suggested manual programming, And then if there is an issue with PRL I'll have them connect to wifi and update again, but rarely have I had an call where not having a current PRL meant that the phone wouldn't provision. Unless he went and manually wrote an archaic PRL in himself then anyone that is already loaded in should work just fine.
TL;DR: Basically, what I'm conveying in this wall of text is that manual programming negates the need for HFA. They both do the same thing, but SCRTN trusts that the network is working, and then automatically updates the PRL, Profile, and Firmware, all of which you can do manually once the correct MDN and MSID are in place.
Can anyone tell me how to update manually update prl on sprint note 2?
Sent from my SPH-L900 using xda app-developers app
jojo4444 said:
Can anyone tell me how to update manually update prl on sprint note 2?
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Believe most use CDMA Workshop.
Sent from my SPH-L900 using Tapatalk

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