[Q] 3G and GPS not working after 2.3 update - Desire HD Q&A, Help & Troubleshooting

Hey,
I recently updated to Android 2.3 it went smooth but since then I haven't been able to use my 3G or GPS. Even though they're both turned on from settings nothing happens. Help plz?

And Wifi ?
Have you the same problem with Wifi network?
Since the 2.3 update, 3G/Edge and Wifi are disconnected every 2 hours.
Have you tried to switch off "Data" in parameters, and then switch on again ?

Factory reset? Triple check settings?

Related

Need Help, Friend Updated with Froyo OTA and Now No 3G Data?!?!?!

A good friend of mine waited to receive the OTA update of Froyo for his Incredible and when he got it he installed it. The bad part that I need help with is that when his phone rebooted it wouldn't allow the 3G data network to work. That section in settings is greyed out saying "Turning on..." and will not connect. The phone portion runs just fine. I have since returned the phone back to 2.1 and the same problem persists. If someone could help us out that would be awesome!!!
This probably wasn't posted in the right section...
I had an issue with 3G not connecting after downloading the froyo OTA off the internet and applying it as an update.zip.
I'm not sure if this is the same thing, but mine seemed to be that it wouldn't switch from the wifi network to the 3G network after getting out of range of the wifi (its set to auto connect to my home wifi, so it went straight to that after I rebooted it after the update). Then it wouldn't connect with the wifi off. I think I turned off both wifi and 3G and rebooted it with them off, and then turned back on 3G, and it worked. Everything is working normally now.
I'm not really sure why this would happen, I was wondering if it possibly had something to do with the phone registering itself after the update, and then not registering the 3G because it was on wifi and sort of "forgot?" That's just idle speculation though...
Also you might want to clear out your cache.
This might not be related to your problem, but I hope it helps!
LordCaptain said:
This probably wasn't posted in the right section...
I had an issue with 3G not connecting after downloading the froyo OTA off the internet and applying it as an update.zip.
I'm not sure if this is the same thing, but mine seemed to be that it wouldn't switch from the wifi network to the 3G network after getting out of range of the wifi (its set to auto connect to my home wifi, so it went straight to that after I rebooted it after the update). Then it wouldn't connect with the wifi off. I think I turned off both wifi and 3G and rebooted it with them off, and then turned back on 3G, and it worked. Everything is working normally now.
I'm not really sure why this would happen, I was wondering if it possibly had something to do with the phone registering itself after the update, and then not registering the 3G because it was on wifi and sort of "forgot?" That's just idle speculation though...
Also you might want to clear out your cache.
This might not be related to your problem, but I hope it helps!
Click to expand...
Click to collapse
Thanks for your effort, it did not work unfortunately.
Did he happen to have anything that controls 3G installed? Tasker? Juicedefender?
If he powered off while the data we disabled, and updated, then 3G won't work. Period.
I've heard of ways of restoring the APN or something, search the forums on that.
gmichaelow said:
Did he happen to have anything that controls 3G installed? Tasker? Juicedefender?
If he powered off while the data we disabled, and updated, then 3G won't work. Period.
I've heard of ways of restoring the APN or something, search the forums on that.
Click to expand...
Click to collapse
He did not have any type of app like that. He is a very novice user. I tried searching for restoring APN with no luck, anyone else?
When I first flashed Virtuous2.0 and did the initial setup, I didn't get 3G either. I'm pretty sure a good old fashioned *228 did the trick. I did have a backup through APN Backup & Restore, but didn't need to use it.
Have you tried turning on the airport mode, rebooting, turning off airport mode. Or perhaps do a *228?
enomele said:
When I first flashed Virtuous2.0 and did the initial setup, I didn't get 3G either. I'm pretty sure a good old fashioned *228 did the trick. I did have a backup through APN Backup & Restore, but didn't need to use it.
Click to expand...
Click to collapse
Tried it and no luck.
cooksalot said:
Have you tried turning on the airport mode, rebooting, turning off airport mode. Or perhaps do a *228?
Click to expand...
Click to collapse
Tried this too and no luck.
Go to Verizon and tell them to fix it fix fix it fix it! If he's running stock its nothing he did. Sounds super bunk that they finally got froyo only to not be able to use 3g.
The loss of 3g data is a bug with the froyo builds. All the froyo roms and the official ota have this issue.
sent from my Droid Incredible using XDA app.
this just happened to my friend too. I updated his phone last week with the OTA and since then he hasn't had 3g, but wifi would work.
did a rom manager backup before hand though, so i told him to revert back, and everything is working again. not sure why flashing back didn't work for you
So he hasn't had 3g at all? He can make calls and a *228 option # 1 doesn't update his settings and reboot? Maybe something when wrong on the install, whats hboot say?
Assuming he's completely stock I'd suggest going to the Verizon store and having them try.

[Q] DATA connectivity problem with ARC

hi people
i'm noticing a problem with my data/edge/3g connection.
it simply stops working at times .. it just shows data being sent but no data received and my internet doesnt work.
This becomes fine after a reboot but again has a problem after a few hours
Is anyone else facing this problem too with Data connectivity ?
Yes, same problem with my german arc.
I am not facing any problem with data connectivity
same problems here, I found that stopping the WIFI and re enabling it is enough to get it back on track but its still a serious issue.
I don't like finding out I am missing e-mails an hour too late.
I only found it happens when I switch from 2G to 3G with data on.
So my work around is to turn data off first before switching between 2G <-> 3G. After that, turn back the data on.
This only happens to me on WIFI, on 3g everything is fine.
I am thinking about flashing the UK build to see if it helps.
I used to have the same problem with my x10. Data just stopped working randomly. I used to have a widget to turn 3g on/off and when the data stopped working, so did the widget. Was strange, and only a reboot solved it.
I have wifi problems,it sleeps after a while,no sleep is selectet.
Sent from my LT15i using XDA App
i have wifi problem, at first it disconnects by itself and now much worse, my arc could not even identify or scan my wifi at home. Anyone also have this issue? or anyone know what to do.
One time i had this issue,i had just turn wifi off then on.
Sent from my LT15i using XDA App
death.eater said:
i have wifi problem, at first it disconnects by itself and now much worse, my arc could not even identify or scan my wifi at home. Anyone also have this issue? or anyone know what to do.
Click to expand...
Click to collapse
same here. wifi works fine. til awhile later (evactly how long i didn't notice. will keep track)
After which no matter how i turn off & on wifi, forget the network & re-enter p/w. even off & on my phone. wifi status "connecting.... disconnected....connecting.... disconnected." will drains off a lot of battery if go unnotice.
i found a cumbersome work around... off the arc wifi & reboot modem/router. then can "obtaining ip address". but thing is, all other devices works fine.
so is it arc's fault? since all others can connect to wifi except arc
or
router's fault? i wasn't doing / changing setting on the arc. just reboot router. but wouldn't it be silly to do this everytime i use wifi on the arc?
so still no fix? sometimes it happens to me a few times during an hour...
Guys maybe this will help you out..
Go to wifi settings, press menu button->select advanced->under wifi sleep policy, set as never sleep
If not set the wifi shuts down to save battery.
And wifi is given more priority over 3g or 2g connectivity, so if you have wifi on you may not have proper connectivity to 2g or 3g
Turn on/off airplane mode, if you can't get a data connection. In a german forum some guys discussed about issues with multi-sim-cards, but I guess it is software related.
karthik.chopper said:
Guys maybe this will help you out..
Go to wifi settings, press menu button->select advanced->under wifi sleep policy, set as never sleep
If not set the wifi shuts down to save battery.
And wifi is given more priority over 3g or 2g connectivity, so if you have wifi on you may not have proper connectivity to 2g or 3g
Click to expand...
Click to collapse
Thanks for the tip, I did not know about the menu, but I already had it set to never through "Spare parts"
Every time im browser or facebook ,its sleep,on x10i is never happent.
Sent from my LT15i using XDA App
i changed my number and sim a couple of days back. with the same provider. my arc after being out of signal cant reconnect to the data network. the phone calls work fine. but the data is giving me problems. im still confused as to why this is happening. whenever i activate and deactivate the airplane mode, data connection comes back alive. could it be a problem with my sim or the phone radio?
edit: oh and i also reflashed my phone via sony ericsson update service, the problems still there.
jakhan86 said:
i changed my number and sim a couple of days back. with the same provider. my arc after being out of signal cant reconnect to the data network. the phone calls work fine. but the data is giving me problems. im still confused as to why this is happening. whenever i activate and deactivate the airplane mode, data connection comes back alive. could it be a problem with my sim or the phone radio?
edit: oh and i also reflashed my phone via sony ericsson update service, the problems still there.
Click to expand...
Click to collapse
Same problem here. This is really frustrating.
I dialed *#*#4636#*#* then phone info and pressed menu. Then I selected enable data connection (was disabled previously). The data didnt enable then. I went to settings>mobile network and enabled data from there too. Ever since, no disconnections. I dont know if this procedure or the fact that I tried to seat my sim properly worked, but u may try either. Let me know if this works....
Edit2: the above doesnt work.
Sent from my LT15i using XDA App
I inserted my old fat sim and recreated the situation, the data automatically reconnected. The newer sim that's a microsim is causing the problem.
Sent from Xperia Arc

wifi problem 2.3.3

Regards
I have a problem with wifi after I put update on 2.3.3
whether it can solve this problem with wifi.
I always shoot and it turns the wifi network.
be a good wifi network signal then disappears
Same problem here
This is a very serious problem. Get ur act together HTC, this is just unacceptable!
Are you rooted? HTC raised the signal strength at which the connection would be dropped, there is a fix if you are rooted, otheewise you are stucm and will have to wait for HTC to correct this.
Sent from my Desire HD
Have you tried another radio? of course be careful if you do change it
same issue, though htc say that its a "new feature" to provide a seamless mobile broadband experience by automatically chosing the strongest signal. whatever you say htc
i just disable mobile data at home, so it cant jump back to 3g and stays on wifi. the annoying thing with this is that i forget to enable mobile data when leaving the house.
i hope they sort it out, and that this new feature isn't rolled out across their other products
I am having the same problem. At work, my wifi connection is weak, but was always functional. Now, I cannot connect to my work wifi. On top of that, my battery drains twice as fast on my phone, and I'm thinking that it's due to the phone always scanning and trying to connect to the wifi signal. If it's true that HTC changed the level at which the wifi signal is dropped, this was a terrible decision.
spidarx said:
I am having the same problem. At work, my wifi connection is weak, but was always functional. Now, I cannot connect to my work wifi. On top of that, my battery drains twice as fast on my phone, and I'm thinking that it's due to the phone always scanning and trying to connect to the wifi signal. If it's true that HTC changed the level at which the wifi signal is dropped, this was a terrible decision.
Click to expand...
Click to collapse
I think this may answer/point to the problem I'm having since installing the Gingerbread RUU. I use the quick settings app from the market and pre-gingerbread it used to switch between wi-fi/mobile pretty seemlessly, turning off the unused option. Now if there's no wi-fi connection that option seems to stay on (probably searching) while it's connected to mobile data. As above, my battery is draining like a sieve.
D.vink said:
Same problem here
Click to expand...
Click to collapse
Same problem for me with Original Rom.
so i tried the Revoloution HD 5.1.4 and same problem again!
Hi guys until HTC release an OTA fix (that's if they do) the only way to resolve this is to root and then try some different ROM and radio combinations until you find one that works for you.
I find the ROM and radio from my signature work really well on WiFi but if you are going to do this make sure and root, gain S-OFF and ENG S-OFF. Also make sure you have the correct RIL for the ROM and radio that you are using
There are lots of threads on the dev section that guide you through this.
Wifi connecting
I have a similar problem with wifi connection. Only it doesn't disconnect during a connection but when establishing a wifi connection it takes much longer than it used to on Froyo. Anyone else noticed this?
i have problem too with wifi
I really hope htc has stopped the updates and resumes with a new build with the wifi problem fixed
The issue is with the Gingerbread Sense ROMs.
http://forum.xda-developers.com/showthread.php?t=1058450&page=5.
我更新2.3.3 是 CoreDroid_Desire_HD_GB_2.3.3_V6.2_Release_Version! wifi 目前一切正常!不知道你是用哪一版2.3.3?
I update 2.3.3 is CoreDroid_Desire_HD_GB_2.3.3_V6.2_Release_Version! wifi now everything is normal! do not know which version you are using 2.3.3?
I' using Revolution HD 5.1.4 with latest Radio and RIL
WiFi problems with routers
Hi there,
Same problem here. Both my WiFi router and phone say signal and reception quality are perfect and connection it stable, but data won't flow.
I'm having this problem with my Speedtouch (WEP key) router at home, whereas a Sitecom router at the office works fine (WPA etc. key).
Tried some work arounds, without success
Regards
***EDIT***
I can add that it has nothing to do with the reported threshold of -88dB signal strength. As I checked that with the *#*#4636#*#* option and both higher and lower values of the WiFi reception don't make any difference. The problem persists.
***EDIT v2***
The suggestion posted elsewhere to change from WEP to WPA didn't work out either
***EDIT v3***
Reverted back to ARHD 3.7 and WiFi is running fine again .
Hope some fix will be found soon!
Regards,
Is there any solution. I am trying to downgrade the radio but no chance.
If I use LeeDroid or Revolution will this same problem be there?

Data Not working...... Help !

Been flashing the DHD for about a year now and never had a problem with it.
S-OFF ENG etc, running MDJ's 3.1.1 ROM.
Not flashed the phone for a week or so but as of this afternoon my mobile network just sits at "Turning on.."
Will not connect data.
Wireless OK. just no data.
Ive not messed, installed, uninstalled anything for a while and this morning it was working ok.
Anyone got any ideas ?
+1. Same here. Was working fine, then I noticed the data icon was missing.
Have tried different roms, radios, etc. But no joy.
Any help, gratefully received on this matter.
Just out of interest, what network are you on?
Edit. Definitely something wrong with Orange. Unable to connect to my account with the Orange app.
Sent from my Desire HD using Tapatalk
+1 same stock 2.2.1 with orange. No data
Sent from my Desire HD using Tapatalk
I have had the same problem, but had related it to a dodgy data import from MyBackupPro as it was working and then wasn't. Nothing I did would bring it back apart from a factory reset. I didn't reload the data and it's been OK so far but it could be a similar problem.
I am on stock Gingerbread.
Just flashed a new ROM, problem solved. Couldn't be bothered waiting months no doubt for orange to update to 2.3 and put all their crapware on it.
Sent from my HTC Desire HD using Tapatalk
?
by saying no data you mean in 3g networks?
Yeah 3g
Sent from my Desire HD using Tapatalk
see if you stuck NPC data in the phone company
I’ve experienced this too when I was in some areas, it happened in place you’ve been before and used 3g?
In my country whenever I go to the beach I lose 3g network and it keeps trying to connect...
Probably you know it, but...
If you use widget to turn on/off your data, and if you changed ROM from older to Gingerbread, it seems that this doesn't work. It is partially true- widget doesn't work anymore, but you can still turn on/ off your data from upper dock -> quick settings -> cellular network data (or something similar )
Me too, and I'm running stock 2.3.3 on Vodafone UK. No icon by signal strength bars, although apparently signal strength at -75dBm.
I can force it into 2G by selecting GSM only and the icon comes back, but not so for WCDMA only.
Also noticed in Quick settings from pull down notification bar that 'Mobile Network' is always 'Turning on...' and won't toggle.
Any ideas?

[Q] Wifi not connecting to closest signal

I ROOTED and unlocked my phone as soon as the option was available. Afterwards I entered the *#6335623# to change the wifi popup. Ever since I've had to manually connect the wifi to the closest signal. I've tried to use the same *#6335623# code on the dialer but it doesn't come up any longer. Has anyone had this issue because I haven't seen it posted anywhere.
I'm running Aokp on the latest vrlhe radio.
Does anyone have any ideas. It seems that it now not only doesn't auto connect to closest wifi, its starting to say that all the connects are poor signals even when 10 ft away from the wifi box.
Uncheck the poor signal option under advanced settings, and see if that fixes it.

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