Need Help, Friend Updated with Froyo OTA and Now No 3G Data?!?!?! - Droid Incredible Q&A, Help & Troubleshooting

A good friend of mine waited to receive the OTA update of Froyo for his Incredible and when he got it he installed it. The bad part that I need help with is that when his phone rebooted it wouldn't allow the 3G data network to work. That section in settings is greyed out saying "Turning on..." and will not connect. The phone portion runs just fine. I have since returned the phone back to 2.1 and the same problem persists. If someone could help us out that would be awesome!!!

This probably wasn't posted in the right section...
I had an issue with 3G not connecting after downloading the froyo OTA off the internet and applying it as an update.zip.
I'm not sure if this is the same thing, but mine seemed to be that it wouldn't switch from the wifi network to the 3G network after getting out of range of the wifi (its set to auto connect to my home wifi, so it went straight to that after I rebooted it after the update). Then it wouldn't connect with the wifi off. I think I turned off both wifi and 3G and rebooted it with them off, and then turned back on 3G, and it worked. Everything is working normally now.
I'm not really sure why this would happen, I was wondering if it possibly had something to do with the phone registering itself after the update, and then not registering the 3G because it was on wifi and sort of "forgot?" That's just idle speculation though...
Also you might want to clear out your cache.
This might not be related to your problem, but I hope it helps!

LordCaptain said:
This probably wasn't posted in the right section...
I had an issue with 3G not connecting after downloading the froyo OTA off the internet and applying it as an update.zip.
I'm not sure if this is the same thing, but mine seemed to be that it wouldn't switch from the wifi network to the 3G network after getting out of range of the wifi (its set to auto connect to my home wifi, so it went straight to that after I rebooted it after the update). Then it wouldn't connect with the wifi off. I think I turned off both wifi and 3G and rebooted it with them off, and then turned back on 3G, and it worked. Everything is working normally now.
I'm not really sure why this would happen, I was wondering if it possibly had something to do with the phone registering itself after the update, and then not registering the 3G because it was on wifi and sort of "forgot?" That's just idle speculation though...
Also you might want to clear out your cache.
This might not be related to your problem, but I hope it helps!
Click to expand...
Click to collapse
Thanks for your effort, it did not work unfortunately.

Did he happen to have anything that controls 3G installed? Tasker? Juicedefender?
If he powered off while the data we disabled, and updated, then 3G won't work. Period.
I've heard of ways of restoring the APN or something, search the forums on that.

gmichaelow said:
Did he happen to have anything that controls 3G installed? Tasker? Juicedefender?
If he powered off while the data we disabled, and updated, then 3G won't work. Period.
I've heard of ways of restoring the APN or something, search the forums on that.
Click to expand...
Click to collapse
He did not have any type of app like that. He is a very novice user. I tried searching for restoring APN with no luck, anyone else?

When I first flashed Virtuous2.0 and did the initial setup, I didn't get 3G either. I'm pretty sure a good old fashioned *228 did the trick. I did have a backup through APN Backup & Restore, but didn't need to use it.

Have you tried turning on the airport mode, rebooting, turning off airport mode. Or perhaps do a *228?

enomele said:
When I first flashed Virtuous2.0 and did the initial setup, I didn't get 3G either. I'm pretty sure a good old fashioned *228 did the trick. I did have a backup through APN Backup & Restore, but didn't need to use it.
Click to expand...
Click to collapse
Tried it and no luck.

cooksalot said:
Have you tried turning on the airport mode, rebooting, turning off airport mode. Or perhaps do a *228?
Click to expand...
Click to collapse
Tried this too and no luck.

Go to Verizon and tell them to fix it fix fix it fix it! If he's running stock its nothing he did. Sounds super bunk that they finally got froyo only to not be able to use 3g.

The loss of 3g data is a bug with the froyo builds. All the froyo roms and the official ota have this issue.
sent from my Droid Incredible using XDA app.

this just happened to my friend too. I updated his phone last week with the OTA and since then he hasn't had 3g, but wifi would work.
did a rom manager backup before hand though, so i told him to revert back, and everything is working again. not sure why flashing back didn't work for you

So he hasn't had 3g at all? He can make calls and a *228 option # 1 doesn't update his settings and reboot? Maybe something when wrong on the install, whats hboot say?
Assuming he's completely stock I'd suggest going to the Verizon store and having them try.

Related

[Q] wifi problem

i just got a replacement hw003 evo and my WiFi will only work if im next to the router should i call sprint or is there something i can do about it? if i go to the next room over the WiFi disconnects and even while next to the router the phone says searching. my last evo worked all around the house.
daryl6784 said:
i just got a replacement hw003 evo and my WiFi will only work if im next to the router should i call sprint or is there something i can do about it? if i go to the next room over the WiFi disconnects and even while next to the router the phone says searching. my last evo worked all around the house.
Click to expand...
Click to collapse
Try resetting the device.
i tried resetting to factory settings but nothing changed.
Have you tried reseting the router?
Are you having any Wifi issues with other devices? [if you have others]
Is everything stock or rooted? If rooted what are you running Rom and Kernelwise?
Try taking it to a friends or open wifi (like starbux) and see if you have the same issue. If so, get another phone (again).
You could try resetting your router.
my router still works with my ps3 and ipod
daryl6784 said:
my router still works with my ps3 and ipod
Click to expand...
Click to collapse
I would reset your router just in case.
Your phone is stock right?
I don't think my issue is directly related, but my wifi won't auto reconnect out of the blue. Was working a few days ago, but now it just says scanning until I turn it off then back on and it will auto connect then. It's like it freezes in scanning. I wiped and retried sense and my CM6 ROMS and the issue persisted. Retried all that after flashing all new radios n wimax stuff, still no go. Now that I've done all that. My 3G data won't work. Forcing it into roam mode on vzw with 1x I don't get data either with data roaming enabled. Only data I get now is over wifi which still doesn't reconnect. F M L
Reset my router and my evo is still stuck on scanning until I am next to it
daryl6784 said:
Reset my router and my evo is still stuck on scanning until I am next to it
Click to expand...
Click to collapse
I would suggest calling Sprint and they will probably replace the phone.
Sounds like a hardware issue.
not to be the forum police but you should ask these type of questions in the Q&A section not development in the future.
I would suggest either talking to sprint to get a replacement or downloading an app like wifi analyzer to see if you are getting a strong signal and it is having issues or if it just isnt connecting etc. over all you are probably going to have to get it exchanged.

No data connection after unrevoked root

Used the standard unrevoked root method on my evo. Everything went fine, but after the final reboot I no longer have data services.
Tried flashing CM6 and still no data.
Tried a full wipe, didn't help.
Reflashed the PC36IMG and still don't have data.
Any suggestions?
Well I know that on CM6 and CM7, there is an option in the settings [interface I believe] where you can toggle mobile data on/off. Did you check that?
username182 said:
Used the standard unrevoked root method on my evo. Everything went fine, but after the final reboot I no longer have data services.
Tried flashing CM6 and still no data.
Tried a full wipe, didn't help.
Reflashed the PC36IMG and still don't have data.
Any suggestions?
Click to expand...
Click to collapse
Strange. So the root was successful right? You are s-off and have a custom recovery? Or are you back at stock, unrooted now, after flashing the pc36img.zip? If you're stock, and have 4g or wifi connection, I'd try to update your profile and prl, via menu>settings>system updates, and then reboot. If you are rooted, and have recovery with s-off, I'd try reflashing your radio. What radio version are you now? You can find all versions here : http://forum.xda-developers.com/showthread.php?t=715485 If you try both of those, and neither of them work, then I apologize, but I know nothing else to try, as I've never had that happen before. That is just what I would try, before taking it to sprint, unrooted of course.
k2buckley said:
Strange. So the root was successful right? You are s-off and have a custom recovery? Or are you back at stock, unrooted now, after flashing the pc36img.zip? If you're stock, and have 4g or wifi connection, I'd try to update your profile and prl, via menu>settings>system updates, and then reboot. If you are rooted, and have recovery with s-off, I'd try reflashing your radio. What radio version are you now? You can find all versions here : http://forum.xda-developers.com/showthread.php?t=715485 If you try both of those, and neither of them work, then I apologize, but I know nothing else to try, as I've never had that happen before. That is just what I would try, before taking it to sprint, unrooted of course.
Click to expand...
Click to collapse
Mobile data is on.
The root was successful, s-off and recovery all OK. Tried updating profile and PRL, but it doesn't do anything since there is no data connection.
I flashed the pc36img and tried updating profile and PRL again, and at least got a 3g symbol, but I can't add my google account, just gives me the "can't establish a reliable data connection to the server".
I have an airave here, so reception isn't a problem.
4g and wifi work fine, so I'll try flashing the newest radio and see if that helps.
Thanks.
username182 said:
Mobile data is on.
The root was successful, s-off and recovery all OK. Tried updating profile and PRL, but it doesn't do anything since there is no data connection.
I flashed the pc36img and tried updating profile and PRL again, and at least got a 3g symbol, but I can't add my google account, just gives me the "can't establish a reliable data connection to the server".
I have an airave here, so reception isn't a problem.
4g and wifi work fine, so I'll try flashing the newest radio and see if that helps.
Thanks.
Click to expand...
Click to collapse
Are you able to update your profile and prl while connected to 4g?
k2buckley said:
Are you able to update your profile and prl while connected to 4g?
Click to expand...
Click to collapse
Yep, worked fine while on 4g.
I'm thinking it has something to do with the airave.
I unplugged my airave and refreshed profile and prl, both worked like they should and everything seems to be back to normal.
I plugged the airave back in, 3g stays working for a bit, but if I turn 4g on and let it connect, then turn it off, I end up with no 3g or 3g/data roaming (triangle above signal bars) and nothing works again.
Grrrrr.
username182 said:
Yep, worked fine while on 4g.
I'm thinking it has something to do with the airave.
I unplugged my airave and refreshed profile and prl, both worked like they should and everything seems to be back to normal.
I plugged the airave back in, 3g stays working for a bit, but if I turn 4g on and let it connect, then turn it off, I end up with no 3g or 3g/data roaming (triangle above signal bars) and nothing works again.
Grrrrr.
Click to expand...
Click to collapse
That's odd. I have zero experience or knowledge on the use of airaves, but aren't they supposed to boost your signal? Not ruin it? That's strange. At least you've figured out what the culprit was, cuz If everything works fine without the airave on, and goes to hell when it's turned on, then I'd agree with you and say that the airave is causing some issues for you.
k2buckley said:
That's odd. I have zero experience or knowledge on the use of airaves, but aren't they supposed to boost your signal? Not ruin it? That's strange. At least you've figured out what the culprit was, cuz If everything works fine without the airave on, and goes to hell when it's turned on, then I'd agree with you and say that the airave is causing some issues for you.
Click to expand...
Click to collapse
Yeah, what's even more odd is that I have full bars showing, but nothing that requires data will work. I can receive phone calls and send SMS, but gmail, facebook, web won't connect.
Hopefully I didn't screw something up because I just picked this Evo up yesterday
username182 said:
Yeah, what's even more odd is that I have full bars showing, but nothing that requires data will work. I can receive phone calls and send SMS, but gmail, facebook, web won't connect.
Hopefully I didn't screw something up because I just picked this Evo up yesterday
Click to expand...
Click to collapse
I remember seeing someone else have this same problem. I believe they remedied it by dialing ##3282# entering their msl code (download msl reader in the market), and then clicking edit mode, data, menu, restore. I think it will then bring you to handsfree activation and resetup your data services, update prl, and then search for a firmware update which can be canceled out of. Search for it in the myn rls5 thread because I'm not exactly sure if I told you the exact steps, but that was the jist of it.

[Q] Is Wifi Calling Missing in CM7 on purpose?

I've done several Google searches on this topic as well as focused searches on the CM and XDA forums; I figured it was time to just ask the question myself.
So I noticed that Wifi Calling started missing in in the CM7 nightlies sometime after #21. I ran across someone from the CM forums who saw theirs returned after his upgrade from #28->#30 (which I did not see on mine even after a full wipe).
Is there a setting or condition on my phone that prevents me from seeing/activating this feature?
Thanks in advance,
Reg
I've been running CM7 since build number 0 and now I'm on build 31, I have flash every nightly released and have always had wifi calling on every single build.
Sent from my HTC Vision
joemm said:
I've been running CM7 since build number 0 and now I'm on build 31, I have flash every nightly released and have always had wifi calling on every single build.
Sent from my HTC Vision
Click to expand...
Click to collapse
So I did a clean install of #21, which had wifi calling, but when I upgraded to 22, it was gone. Might anyone else know what I can do to install?
Thanks,
When you are upgrading, what are you wiping? You only need to wipe cache.
Sent from my HTC Vision
joemm said:
When you are upgrading, what are you wiping? You only need to wipe cache.
Sent from my HTC Vision
Click to expand...
Click to collapse
I've tried multiple things: cache wipes, no wipes, "clean" installs, manually formatting each mount point. None of that matters for me. Wifi calling only shows up in builds up-to-and-including 21; after that, it just vanishes.
Thanks for trying though, dude.
As i installed the CM 7.0.0-RC1 with Nightly version 2. and i found the same thing means WIFI is not working but when i press the power button and found the option REBOOT and select this option and then again i select the option REBOOT, Phone rebooted and then turn on wifi and it started working. so all you have to do is to Reboot the phone as i said. you will hopefully find your WIFI option working.
as i had the same.
wasie said:
As i installed the CM 7.0.0-RC1 with Nightly version 2. and i found the same thing means WIFI is not working but when i press the power button and found the option REBOOT and select this option and then again i select the option REBOOT, Phone rebooted and then turn on wifi and it started working. so all you have to do is to Reboot the phone as i said. you will hopefully find your WIFI option working.
as i had the same.
Click to expand...
Click to collapse
Yes, it is well known that a first reboot is required to get WiFi working on CM7 right now. OP's question, however, is about the missing WiFi calling application.
OP, that's very interesting that it won't show up. So if you do a clean full wipe and install of something like RC1 or higher, you still don't get WiFi calling? Mine has been in there on every build... hmm..
I did'nt Wipe the Cache , I did the reset factory settings option. and install the CM7.0.0-RC1 with nightly version 2. and after done i found the wifi option is not working.
as i told when i rebooted the phone and i found the wifi option working.
Do you have a g2 or a desire z? I am looking at the changelog right now and it says that wifi calling is only installed on the g2. I'm assuming that you have a g2 since you are asking about it, but just throwing my 2 cents.
Maybe the rom is thinking that you are running a Z instead of a G2. Idk. It might help. More than likely not, but it's worth saying IMO.
martonikaj said:
Yes, it is well known that a first reboot is required to get WiFi working on CM7 right now. OP's question, however, is about the missing WiFi calling application.
OP, that's very interesting that it won't show up. So if you do a clean full wipe and install of something like RC1 or higher, you still don't get WiFi calling? Mine has been in there on every build... hmm..
Click to expand...
Click to collapse
I know what you are saying . but i tried everything after that i said so that wifi calling is working. as you find the WIFI connection then go the wifi calling app and then enable it and connect to tmobile network so that you can use it. but if you are in such area where Tmobile network's service is bad then might there be a chances to have no connection with wifi calling even if you have connected to wifi network (Internet)
wasie said:
I know what you are saying . but i tried everything after that i said so that wifi calling is working. as you find the WIFI connection then go the wifi calling app and then enable it and connect to tmobile network so that you can use it. but if you are in such area where Tmobile network's service is bad then might there be a chances to have no connection with wifi calling even if you have connected to wifi network (Internet)
Click to expand...
Click to collapse
now i am store working and i have a wifi at my job too. so i connect there carefully once again and checked everything and when i open to the wifi calling app and connect to T-Mobile Network for wifi calling i see after connecting to Tmobile via wifi radio signals turn to zero and when i disconnect it singals first had a 'x' on it and then they turn green. so make sure you are using the tmobile network then you will be able to use wifi option.

[Q] Signal showing 3g.. then 1x.. then nothing

Hey guys, I just recently updated to sense 3.0 and immediately after my phone will show 3g then it will drop to 1x then soon after it shows no data connection. If I try to open an app that uses data like the market it tells me there is no connection, some apps tell me to check and make sure I am not in airplane mode. Then randomly 3g will kick back on for a bit then it will cycle back through 1x and no data again. I also cant tether anymore either.
I reverted back to the stock rom backup (only root no other changes) and now my signal does the same thing. I have no way to get data now and its super frustration.
Things I have tried..
Calling Verizon (solution is warranty replacement)
*228 (does nothing)
Bringing back a known working backup (does nothing)
Restart/Battery pull (nothing)
Putting it in and out of airplane mode (nothing)
I am currently downloading 2 different roms and the newest radio and I will try and flash those and see if it works.
Any thoughts?
Thanks!
http://forum.xda-developers.com/showthread.php?t=1190292
AgalychnisCallidryas said:
http://forum.xda-developers.com/showthread.php?t=1190292
Click to expand...
Click to collapse
flawless, thank you so much

[Q] No data connection

I've been running CM7 stable since May without any issues. Friday night I visit a friend who's pretty far out and I usually only get 1 or no bars. I tried to look up something on my phone but i got a 'Data Roaming - you have lost data connectivity' notification. I didn't think much of it and turned on Data roaming to use the 1x data for the time. Then the next day at home where i get great connection i noticed i was still on 1x. I turned off roaming and the data connection notification pops up and i can't get any data. I've updated my radios to current releases and even tried reflashing but i still can't get any data. Any suggestions?
Airplane mode?
siris420 said:
Airplane mode?
Click to expand...
Click to collapse
Good guess but it's not that. I've turned data on and off multiple times to see if i could just reset a connection but it never does. I can't figure this out, i did not change anything and all of a sudden i lost my data :c
Bumpy. I recently got a new battery and tried using my old one but that didn't help either. I'm really at a loss of ideas.
Have you tried reflashing cuz it happen to me on another ROM and I reflashed it and it worked idk give it a shot bruh
dickpills said:
I've been running CM7 stable since May without any issues. Friday night I visit a friend who's pretty far out and I usually only get 1 or no bars. I tried to look up something on my phone but i got a 'Data Roaming - you have lost data connectivity' notification. I didn't think much of it and turned on Data roaming to use the 1x data for the time. Then the next day at home where i get great connection i noticed i was still on 1x. I turned off roaming and the data connection notification pops up and i can't get any data. I've updated my radios to current releases and even tried reflashing but i still can't get any data. Any suggestions?
Click to expand...
Click to collapse
My friend since you tried all those other routes why dont you just refresh your data. You will have to flash back to Sense but I think that should do the trick. Get your MSL code from Sprint or the MSL reader in the market and go for it. There should be quite a few threads in google to show you how to do it without call Sprint. Its harmless to try and will refresh everything for you. May not hurt to update prl as well

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