[Q] No data connection - EVO 4G Q&A, Help & Troubleshooting

I've been running CM7 stable since May without any issues. Friday night I visit a friend who's pretty far out and I usually only get 1 or no bars. I tried to look up something on my phone but i got a 'Data Roaming - you have lost data connectivity' notification. I didn't think much of it and turned on Data roaming to use the 1x data for the time. Then the next day at home where i get great connection i noticed i was still on 1x. I turned off roaming and the data connection notification pops up and i can't get any data. I've updated my radios to current releases and even tried reflashing but i still can't get any data. Any suggestions?

Airplane mode?

siris420 said:
Airplane mode?
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Good guess but it's not that. I've turned data on and off multiple times to see if i could just reset a connection but it never does. I can't figure this out, i did not change anything and all of a sudden i lost my data :c

Bumpy. I recently got a new battery and tried using my old one but that didn't help either. I'm really at a loss of ideas.

Have you tried reflashing cuz it happen to me on another ROM and I reflashed it and it worked idk give it a shot bruh

dickpills said:
I've been running CM7 stable since May without any issues. Friday night I visit a friend who's pretty far out and I usually only get 1 or no bars. I tried to look up something on my phone but i got a 'Data Roaming - you have lost data connectivity' notification. I didn't think much of it and turned on Data roaming to use the 1x data for the time. Then the next day at home where i get great connection i noticed i was still on 1x. I turned off roaming and the data connection notification pops up and i can't get any data. I've updated my radios to current releases and even tried reflashing but i still can't get any data. Any suggestions?
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My friend since you tried all those other routes why dont you just refresh your data. You will have to flash back to Sense but I think that should do the trick. Get your MSL code from Sprint or the MSL reader in the market and go for it. There should be quite a few threads in google to show you how to do it without call Sprint. Its harmless to try and will refresh everything for you. May not hurt to update prl as well

Related

Need Help, Friend Updated with Froyo OTA and Now No 3G Data?!?!?!

A good friend of mine waited to receive the OTA update of Froyo for his Incredible and when he got it he installed it. The bad part that I need help with is that when his phone rebooted it wouldn't allow the 3G data network to work. That section in settings is greyed out saying "Turning on..." and will not connect. The phone portion runs just fine. I have since returned the phone back to 2.1 and the same problem persists. If someone could help us out that would be awesome!!!
This probably wasn't posted in the right section...
I had an issue with 3G not connecting after downloading the froyo OTA off the internet and applying it as an update.zip.
I'm not sure if this is the same thing, but mine seemed to be that it wouldn't switch from the wifi network to the 3G network after getting out of range of the wifi (its set to auto connect to my home wifi, so it went straight to that after I rebooted it after the update). Then it wouldn't connect with the wifi off. I think I turned off both wifi and 3G and rebooted it with them off, and then turned back on 3G, and it worked. Everything is working normally now.
I'm not really sure why this would happen, I was wondering if it possibly had something to do with the phone registering itself after the update, and then not registering the 3G because it was on wifi and sort of "forgot?" That's just idle speculation though...
Also you might want to clear out your cache.
This might not be related to your problem, but I hope it helps!
LordCaptain said:
This probably wasn't posted in the right section...
I had an issue with 3G not connecting after downloading the froyo OTA off the internet and applying it as an update.zip.
I'm not sure if this is the same thing, but mine seemed to be that it wouldn't switch from the wifi network to the 3G network after getting out of range of the wifi (its set to auto connect to my home wifi, so it went straight to that after I rebooted it after the update). Then it wouldn't connect with the wifi off. I think I turned off both wifi and 3G and rebooted it with them off, and then turned back on 3G, and it worked. Everything is working normally now.
I'm not really sure why this would happen, I was wondering if it possibly had something to do with the phone registering itself after the update, and then not registering the 3G because it was on wifi and sort of "forgot?" That's just idle speculation though...
Also you might want to clear out your cache.
This might not be related to your problem, but I hope it helps!
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Thanks for your effort, it did not work unfortunately.
Did he happen to have anything that controls 3G installed? Tasker? Juicedefender?
If he powered off while the data we disabled, and updated, then 3G won't work. Period.
I've heard of ways of restoring the APN or something, search the forums on that.
gmichaelow said:
Did he happen to have anything that controls 3G installed? Tasker? Juicedefender?
If he powered off while the data we disabled, and updated, then 3G won't work. Period.
I've heard of ways of restoring the APN or something, search the forums on that.
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He did not have any type of app like that. He is a very novice user. I tried searching for restoring APN with no luck, anyone else?
When I first flashed Virtuous2.0 and did the initial setup, I didn't get 3G either. I'm pretty sure a good old fashioned *228 did the trick. I did have a backup through APN Backup & Restore, but didn't need to use it.
Have you tried turning on the airport mode, rebooting, turning off airport mode. Or perhaps do a *228?
enomele said:
When I first flashed Virtuous2.0 and did the initial setup, I didn't get 3G either. I'm pretty sure a good old fashioned *228 did the trick. I did have a backup through APN Backup & Restore, but didn't need to use it.
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Tried it and no luck.
cooksalot said:
Have you tried turning on the airport mode, rebooting, turning off airport mode. Or perhaps do a *228?
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Tried this too and no luck.
Go to Verizon and tell them to fix it fix fix it fix it! If he's running stock its nothing he did. Sounds super bunk that they finally got froyo only to not be able to use 3g.
The loss of 3g data is a bug with the froyo builds. All the froyo roms and the official ota have this issue.
sent from my Droid Incredible using XDA app.
this just happened to my friend too. I updated his phone last week with the OTA and since then he hasn't had 3g, but wifi would work.
did a rom manager backup before hand though, so i told him to revert back, and everything is working again. not sure why flashing back didn't work for you
So he hasn't had 3g at all? He can make calls and a *228 option # 1 doesn't update his settings and reboot? Maybe something when wrong on the install, whats hboot say?
Assuming he's completely stock I'd suggest going to the Verizon store and having them try.

No data connection after unrevoked root

Used the standard unrevoked root method on my evo. Everything went fine, but after the final reboot I no longer have data services.
Tried flashing CM6 and still no data.
Tried a full wipe, didn't help.
Reflashed the PC36IMG and still don't have data.
Any suggestions?
Well I know that on CM6 and CM7, there is an option in the settings [interface I believe] where you can toggle mobile data on/off. Did you check that?
username182 said:
Used the standard unrevoked root method on my evo. Everything went fine, but after the final reboot I no longer have data services.
Tried flashing CM6 and still no data.
Tried a full wipe, didn't help.
Reflashed the PC36IMG and still don't have data.
Any suggestions?
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Click to collapse
Strange. So the root was successful right? You are s-off and have a custom recovery? Or are you back at stock, unrooted now, after flashing the pc36img.zip? If you're stock, and have 4g or wifi connection, I'd try to update your profile and prl, via menu>settings>system updates, and then reboot. If you are rooted, and have recovery with s-off, I'd try reflashing your radio. What radio version are you now? You can find all versions here : http://forum.xda-developers.com/showthread.php?t=715485 If you try both of those, and neither of them work, then I apologize, but I know nothing else to try, as I've never had that happen before. That is just what I would try, before taking it to sprint, unrooted of course.
k2buckley said:
Strange. So the root was successful right? You are s-off and have a custom recovery? Or are you back at stock, unrooted now, after flashing the pc36img.zip? If you're stock, and have 4g or wifi connection, I'd try to update your profile and prl, via menu>settings>system updates, and then reboot. If you are rooted, and have recovery with s-off, I'd try reflashing your radio. What radio version are you now? You can find all versions here : http://forum.xda-developers.com/showthread.php?t=715485 If you try both of those, and neither of them work, then I apologize, but I know nothing else to try, as I've never had that happen before. That is just what I would try, before taking it to sprint, unrooted of course.
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Mobile data is on.
The root was successful, s-off and recovery all OK. Tried updating profile and PRL, but it doesn't do anything since there is no data connection.
I flashed the pc36img and tried updating profile and PRL again, and at least got a 3g symbol, but I can't add my google account, just gives me the "can't establish a reliable data connection to the server".
I have an airave here, so reception isn't a problem.
4g and wifi work fine, so I'll try flashing the newest radio and see if that helps.
Thanks.
username182 said:
Mobile data is on.
The root was successful, s-off and recovery all OK. Tried updating profile and PRL, but it doesn't do anything since there is no data connection.
I flashed the pc36img and tried updating profile and PRL again, and at least got a 3g symbol, but I can't add my google account, just gives me the "can't establish a reliable data connection to the server".
I have an airave here, so reception isn't a problem.
4g and wifi work fine, so I'll try flashing the newest radio and see if that helps.
Thanks.
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Are you able to update your profile and prl while connected to 4g?
k2buckley said:
Are you able to update your profile and prl while connected to 4g?
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Yep, worked fine while on 4g.
I'm thinking it has something to do with the airave.
I unplugged my airave and refreshed profile and prl, both worked like they should and everything seems to be back to normal.
I plugged the airave back in, 3g stays working for a bit, but if I turn 4g on and let it connect, then turn it off, I end up with no 3g or 3g/data roaming (triangle above signal bars) and nothing works again.
Grrrrr.
username182 said:
Yep, worked fine while on 4g.
I'm thinking it has something to do with the airave.
I unplugged my airave and refreshed profile and prl, both worked like they should and everything seems to be back to normal.
I plugged the airave back in, 3g stays working for a bit, but if I turn 4g on and let it connect, then turn it off, I end up with no 3g or 3g/data roaming (triangle above signal bars) and nothing works again.
Grrrrr.
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That's odd. I have zero experience or knowledge on the use of airaves, but aren't they supposed to boost your signal? Not ruin it? That's strange. At least you've figured out what the culprit was, cuz If everything works fine without the airave on, and goes to hell when it's turned on, then I'd agree with you and say that the airave is causing some issues for you.
k2buckley said:
That's odd. I have zero experience or knowledge on the use of airaves, but aren't they supposed to boost your signal? Not ruin it? That's strange. At least you've figured out what the culprit was, cuz If everything works fine without the airave on, and goes to hell when it's turned on, then I'd agree with you and say that the airave is causing some issues for you.
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Yeah, what's even more odd is that I have full bars showing, but nothing that requires data will work. I can receive phone calls and send SMS, but gmail, facebook, web won't connect.
Hopefully I didn't screw something up because I just picked this Evo up yesterday
username182 said:
Yeah, what's even more odd is that I have full bars showing, but nothing that requires data will work. I can receive phone calls and send SMS, but gmail, facebook, web won't connect.
Hopefully I didn't screw something up because I just picked this Evo up yesterday
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Click to collapse
I remember seeing someone else have this same problem. I believe they remedied it by dialing ##3282# entering their msl code (download msl reader in the market), and then clicking edit mode, data, menu, restore. I think it will then bring you to handsfree activation and resetup your data services, update prl, and then search for a firmware update which can be canceled out of. Search for it in the myn rls5 thread because I'm not exactly sure if I told you the exact steps, but that was the jist of it.

[Q] phone will not let me do anything while roaming. any ideas?

so i was running the VR_GengerSense_Revolution_B4 rom about 4 days ago with now problem doing ANYTHING on my phone while in digital roaming. then i left the roaming areas and went into sprint service area and came back into the roaming area and now my phone wont do anything while roaming. i cant make or receive calls or messages or use any apps or the net. i have 2-4 bars of signal but if i try to do anything it tells me i have no network connection. yesterday i switched to the BeKinged-STOCK-Beta-V1-Clark44 rom thinking that changing everything would fix it but it didn't i went back into that same roaming area today and its the same story. does anybody have any idea of what i could do to fix this? I'm at a loss i tried every setting and was on the phone with sprint for about an hr. and nothing. Ive tried different radios and still nothing. i was thinking of un-rooting and seeing if that changed it. it baffles my that it just randomly started with out me changing anything on my phone.
thanks for any input.
i updated the PRL tonight hopefully that will help \. gonna try that before i un-root.
PRL update didn't help. unrooted taking it to sprint tomorrow.

[Q] Signal showing 3g.. then 1x.. then nothing

Hey guys, I just recently updated to sense 3.0 and immediately after my phone will show 3g then it will drop to 1x then soon after it shows no data connection. If I try to open an app that uses data like the market it tells me there is no connection, some apps tell me to check and make sure I am not in airplane mode. Then randomly 3g will kick back on for a bit then it will cycle back through 1x and no data again. I also cant tether anymore either.
I reverted back to the stock rom backup (only root no other changes) and now my signal does the same thing. I have no way to get data now and its super frustration.
Things I have tried..
Calling Verizon (solution is warranty replacement)
*228 (does nothing)
Bringing back a known working backup (does nothing)
Restart/Battery pull (nothing)
Putting it in and out of airplane mode (nothing)
I am currently downloading 2 different roms and the newest radio and I will try and flash those and see if it works.
Any thoughts?
Thanks!
http://forum.xda-developers.com/showthread.php?t=1190292
AgalychnisCallidryas said:
http://forum.xda-developers.com/showthread.php?t=1190292
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flawless, thank you so much

boost flashed evo 3g stopped working

Hello, I have an evo 4g that is flashed to boost. Has been working fine the past year an last week 3g stopped working.The icon is lit up but it seems that it does not work.Internal apps in the phone recognize if it is on or not either by attempting to work if it is lit up or by giving me the message that I need a data connection if it is not lit up. Tried rebooting-battery out and back in, tried uninstalling-reinstalling ROM(which is SS_Ultra) still no 3g. Wireless does work fine. Any help would be appreciated.
roseypat4 said:
Hello, I have an evo 4g that is flashed to boost. Has been working fine the past year an last week 3g stopped working.The icon is lit up but it seems that it does not work.Internal apps in the phone recognize if it is on or not either by attempting to work if it is lit up or by giving me the message that I need a data connection if it is not lit up. Tried rebooting-battery out and back in, tried uninstalling-reinstalling ROM(which is SS_Ultra) still no 3g. Wireless does work fine. Any help would be appreciated.
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Hello Roseypat...First I would dial ##33284# and then click "Data Status" and at the very top Where it says IP Address: after that does it say EVDO Rev A (with numbers like this 170.356.123.for example: EvDo Rev A 170.123.456.789.....or after the IP Address: does it say this 1xrtt 170.123.456.789) Also, below that it will say "Last Data Error:" if it says no data thats fine, but if it has a code what was it? This will at least tell us if you have a data connection and whether it is 3g(EvDo) or 1xrtt(2g)....Because you say that the 3g symbol is there it has to have a data connection...And the blinking your referring to is indicating that it is sending or receiving data.
That being said, this usually is related to a bad app downloaded or updated right around the time that it quit working...The first thing I would do is switch it to the stock rom if possible...But either way, I'm betting if you do a Factory Data Reset on your device(which will not effect the flash it will only erase all of the users inputs and data(ie apps, etc)....I just had someone with this exact issue and the Factory Data Reset fixed it back to normal. You can find this in the Storage section of the settings menu(at least on the stock rom anyways)...Btw, just to be safe, I would remove your sd card before you do the factory data reset. Good Luck.

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