[Q] MTP USB device error - Xperia Arc Q&A, Help & Troubleshooting

I'm using Xperia Arc but yesterday my phone didn't connect to my laptop. The error announced that "MTP USB device can't install". I change from MTP to MSC but my SD card didn't appear in my pc althought all drivers were installed So sad.
I had search in google but just have question for SAMSUNG Kies not Xperia
Anybody can help me?

you can connect your phone in Mass storage mode, but you need to open the notification page, by sliding it down, when you select the option, a new page opens in that you need to select the "connect memory card" option. then you will be able to access it on your pc.
for the mtp issue, try and install this Media Transfer Protocol Porting Kit , its there on the microsoft website.

motherboard manual

fix it
Vjetkaka said:
motherboard manual
Click to expand...
Click to collapse
I fixed it update from SEUS and it make your phone re-new and when i plug usb cable to laptop, everything is ok

alexsandro_134 said:
I fixed it update from SEUS and it make your phone re-new and when i plug usb cable to laptop, everything is ok
Click to expand...
Click to collapse
Download nad install this
http://msdn.microsoft.com/en-us/windows/hardware/gg463543

I had the same problem with the MTP Drivers.
I tried using SEUS for the drivers but it wouldnt work.
So i got into SEUS and reinstalled the current software and then after installation i connected Arc to the computer with MSC (MTP) and the drivers were installed.
Suggestion: Reinstall your software directly from SEUS or SEPC.
My conclusion is that the rooting did change or did something with my device.
If you need the drivers and dont wanna reinstall your Arc here is the drivers that was found through Windows 7 (64 bit).
http://www.phyrefile.com/file/view/48AdrGmWnQneY28L

What about 32 bit please?!
I can't install the MTP drivers as well...

Related

New rom on phone - USB connection no longer works

I've successfully installed the Open Desire rom on my HTC Desire, but if I try to plug in my phone to my PC I get a windows noise (asif a USB device is connected), but no access to the actual device (e.g. the drive doesnt appear in my computer).
Any ideas on what to do? It was working fine on the same PC before installing a new rom...
Thanks.
Vistrix said:
I've successfully installed the Open Desire rom on my HTC Desire, but if I try to plug in my phone to my PC I get a windows noise (asif a USB device is connected), but no access to the actual device (e.g. the drive doesnt appear in my computer).
Any ideas on what to do? It was working fine on the same PC before installing a new rom...
Thanks.
Click to expand...
Click to collapse
enable usb debugging...
cyron_at said:
enable usb debugging...
Click to expand...
Click to collapse
Its enabled like before... my phone says its in usb debugging mode when I plug it in but theres no device available to select from my computer...
USB brick?
Sent from my Evil Lair using Doomsday Device
Ok I tried plugging into a different PC (which it hasnt been connected to yet), it goes to install the phone USB drivers and then it comes up with "USB Device not Recognised" in windows XP...
Vistrix said:
Ok I tried plugging into a different PC (which it hasnt been connected to yet), it goes to install the phone USB drivers and then it comes up with "USB Device not Recognised" in windows XP...
Click to expand...
Click to collapse
Sounds like the usb brick as mentioned above.
What recovery method did you use? Is your phone seeing the sd card?
I had the same problem, can you install from Market? I fixed the problem by changing the default install location for the apps.
http://forum.xda-developers.com/showthread.php?t=742379
Now I can connect both discdrive mode and htc sync. Latest OTA did this for me.

[Q] need help with usb debugging

i bought my xperia play 4 days ago and i cant seem to get the usb debigging to work. MTP and MSC work fine, but when i enable usb debugging, all it shows is SEMC HSUSB driver and both MTP and MSC do not work. i have tried instaling the gordon gate drivers, reinstalling pc companion. i'm trying to root my phone (2.3.4) without unlocking the bootloader but i cant do that until i have usb debugging working.
I have found that some PC's just don't like doing it... Do you have another machine that you can test on?
I know on my PC it just won't pick it up correctly, even after reinstalling the drivers (and at one stage Windows and testing on a virtual linux box) and it just fails. I have to use my partners laptop.
thank you for your reply may i know wad os your machine was using? mine is windows 7.
Windows 7 also, but then so is the laptop that I am running on. Not sure what was the problem and just got sick of trying to fix it to be honest
d31b0y said:
Windows 7 also, but then so is the laptop that I am running on. Not sure what was the problem and just got sick of trying to fix it to be honest
Click to expand...
Click to collapse
ohh welll.... i just deleted the android sdk manager. i'll try to redownload and reinstall it and the pc companion. if that fails, i'm going to try using virtual box with windows xp. i've been trying for a few days now, hope i can root it successfully without resorting to unlocking the bootloader.
Might be better off setting up a dual boot with XP. Otherwise you can run into problems with sharing the USB slots between the host and virtual machine.
if only i could do that..... btw, do you have any idea how to install the drivers? its a 6mb file from developers world, and i cant seem to find a way to install it.. http://developer.sonyericsson.com/wportal/devworld/search-downloads/driver?cc=gb&lc=en
Yep, just extract the files and then when you plug the device in and it's looking for drivers, point it towards the folder that you just extracted. Should do it automatically after that.
If it doesn't look for drivers any more, which can happen if you have connected it in the past, you can open your computer manager (Start -> run -> Compmgmt.msc) then select device manager. Find the device in the list and right click and update drivers. Finally, just select the path to search to be that of the folder that you extracted.
i have tried what you said, but it says it cannot find the driver software for this device. this is with usb debugging enabled. when usb debugging is enabled, both mtp and msc do not work.. the only indication of the device on my com is from device manager.
Which OS do you have ?
64 Bit, or 32 Bit(x86) ?
-32/64bit drivers: http://www.multiupload.com/0XZV1LXRVA
Click to expand...
Click to collapse

[Q] PC won't detect Arc

Greetings!
Past couple of weeks when trying to connect my Arc to the PC it will not pick it up. It charges OK with the green light showing on the side but absolutely no indication from PC or laptop that a phone is connected.. I have 3 different cables and another laptop - having tried all the cables on both machines - still no joy.
No notification in the pull down - nada!
Reinstalled Win7 and factory reset phone half a dozen times - still nothing!
Running Win7 64bit but have never had issues with OS previously up until a few weeks ago!
Service provider was as useful as an ashtray on a motorbike!
Anyone know a solution?
Thanks
install PC companion and SE Update Service, enable usb debugg mode on phone, look at your ubs connection settings on phone too
TheHaso said:
install PC companion and SE Update Service, enable usb debugg mode on phone, look at your ubs connection settings on phone too
Click to expand...
Click to collapse
Thanks for the reply TheHaso. Should have mentioned I have tried with Companion installed and not installed, updater installed and not installed. With debug on & off, MTP on & off, MSC on & off, storage mounted/unmounted.
Really strange to be honest!
check your 'Device Manager' on your desktop,, it will show you if any hardware connected and not working propely.
right click and try update driver if show caution on portable devices.
Sent from my LT18i using Tapatalk
Also tried this for a solution buddy.. Thought it was a USB driver had slipped off or something.
Truly baffled! If it's charging fine then why would pc companion not detect it :-S
Sent from my LT15i using Tapatalk
I'm sure you must have already done that but may be try updating with a different driver and see if it could solve problem. I know because it also happened to me.
Tarzan- said:
I'm sure you must have already done that but may be try updating with a different driver and see if it could solve problem. I know because it also happened to me.
Click to expand...
Click to collapse
Greetings, which other driver would you be referring to? I have literally tried everything but still no detection from PC in MTP or MSC.
x10Mike said:
Greetings, which other driver would you be referring to? I have literally tried everything but still no detection from PC in MTP or MSC.
Click to expand...
Click to collapse
Uninstall the driver from device manager, then restart the pc and connect to another usb port
From my sexy LT15i
This will work...
I have almost the same problem on my ARC.
Download MyPhoneExplorer on your PC and install it.
Download MyPhoneExplorer Client from the market and install it on your phone.
Turn on USB debugging and connect your phone with your PC.
This works on my arc and i guess it will work on you phone as well..
Kajendran said:
I have almost the same problem on my ARC.
Download MyPhoneExplorer on your PC and install it.
Download MyPhoneExplorer Client from the market and intall it on your phone.
Turn on USB debugging and connect your phone with your PC.
This works on my arc and i guess it will work on you phone as well..
Click to expand...
Click to collapse
Many thanks for the advice. Still not working and decided the final option of giving it to T-Mobile for repair.
Cheers for the reply guys.

Phone Not Connecting to Computer Via USB - HELP!!

i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i downloaded and installed the MTP driver, which got my computer to recognize my phone before i restore it. but now its not working and i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. all it does is charge my phone. how do i fix this?
iranz said:
i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i installed the MTP driver. but i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. how do i fix this?
Click to expand...
Click to collapse
Try a different USB cable. I had a similar problem and using another cable fixed it for me.
bigtom624 said:
Try a different USB cable. I had a similar problem and using another cable fixed it for me.
Click to expand...
Click to collapse
hi bigtom.. i tried that and it doesnt work. and like i said before, when i connect my phone to the laptop, all it does is charge the phone.. the phone doenst give me a notification that its being connected via USB. and i think its important to get this notification.
Make sure that USB Debugging is ticked.
Settings>Developer Options> USB Debugging.
USB Tethering
iranz said:
i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i downloaded and installed the MTP driver, which got my computer to recognize my phone before i restore it. but now its not working and i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. all it does is charge my phone. how do i fix this?
Click to expand...
Click to collapse
You also might get the pdanet usb driver and install that in your PC in order to get the usb to recognize an internet access via USB.
You should be able to download the USB driver from PDANet's website.
Just a "maybe" thought. Hope it helps!
You might first want to check this link out:
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
Aloha
bobolinko said:
You also might get the pdanet usb driver and install that in your PC in order to get the usb to recognize an internet access via USB.
You should be able to download the USB driver from PDANet's website.
Just a "maybe" thought. Hope it helps!
You might first want to check this link out:
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
Aloha
Click to expand...
Click to collapse
i'll take a look at this and let you know..
but i believe the problem is my Windows Driver Foundation driver.. the service wont start. this driver worked to get my phone recognized by my PC before i restored it. but when i try to start the service, i get this error:
"Error 31: a device attached to the system is not functioning windows driver foundation - user-mode driver framework."
does anyone know how to start this service?
iranz said:
i'll take a look at this and let you know..
but i believe the problem is my Windows Driver Foundation driver.. the service wont start. this driver worked to get my phone recognized by my PC before i restored it. but when i try to start the service, i get this error:
"Error 31: a device attached to the system is not functioning windows driver foundation - user-mode driver framework."
does anyone know how to start this service?
Click to expand...
Click to collapse
Install kies if that doesn't do it then reflash the ROM

[Q] Connecting C6506 ZL LTE via USB to Windows system

I recently acquired a Sony Xperia C6506 (ZL LTE). Before I start playing around with this phone, i need to offload some photos. I'm trying to connect the phone to my laptop running Windows 7 via the USB. My system does not recognize the phone. I'm assuming it's because I don't have the correct driver on my windows system . (I've also tried "PC Companion but had no luck there either). I searched the Sony web site for a driver but did not see a specific one for the C6506. Does anyone know where I can find the correct driver for the USB on Windows 7? Or does anyone have any other ideas why this might not be working?
Thanks
I have the same phone and windows 7 recoginzed it and installed the driver by itself. Didn't remember if it downloaded it or found it from the system. Perhaps you can try the PC companion software from Sony.
atisho said:
I have the same phone and windows 7 recoginzed it and installed the driver by itself. Didn't remember if it downloaded it or found it from the system. Perhaps you can try the PC companion software from Sony.
Click to expand...
Click to collapse
Thanks for the reply - I've loaded PC Companion and in step two, it never recognizes the device.
BigT1962 said:
My system does not recognize the phone.
Click to expand...
Click to collapse
What happens when you connect the phone to your PC? Anything? Do you see any messages popping up? Any errors? Do you see it in device manager? Also, do you see any messages on your phone when you plug it in? What USB connection mode is set in your phone's settings? In general, MTP should be the most universal method.
I have the same phone, and it is recognized perfectly by Windows 7 (at work) and Windows 8.1 (at home). When you install Sony PC Companion, it includes the proper drivers, so you don't need to do anything extra (you do need additional drivers for flash mode and ADB, but that's a different topic). I would suggest trying another PC, to see if it makes any difference. If it still doesn't work, it might be something with your phone...
As an alternative, you can use a WiFi connection to access your files on the phone. I often use either ES File Explorer or Software Data Cable - they both provide an FTP service that you can connect to from your PC over WiFi.
Have you tried with another cable? My Xperia is recognized perfectly out-of-the-box on Windows 7, 8.1 and 10, as soon as I connect it, PC starts to search and download drivers, no PC Companion installed nor Flashtool drivers. :/
DLSlith said:
Have you tried with another cable?
Click to expand...
Click to collapse
Yeah, that would be a good option to start, forgot to mention it. I've seen bad USB cables quite a few times, more often than I'd expect...
Thanks again for the quick replies and the suggestions cause they worked - it was the cable. The cable I was using was capable of charging the phone but did not allow Windows to recognize it. I used a different cable and it worked fine. Tharnks again. Now the fun begins changing the phone into a media playing device. If you have any suggestions on this I'm all ears.
Thanks

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