Develop Bugs

htc keeps asking for MTP driver?

Dezire z keeps askinf for MTP drivee?? i recently flashed mexdroid rom, and in the beginning none of the usbs would connect my phone. I thought it was a nightly issue as it was based off of a nightly but now its using RC1.
Recently i played around, it wouldnt connect with the "ADB or Android phone driver." I fixed that and those work fine in Device Manager in Windows 7. However!, in device manager it KEEPS asking for MTP. i tried uninstalling, updating, everything!! and it just wont find my htc desire z.
ADB can find it when using command prompt. It can even logcat, and its weird why ADB can see it but windows cant. I have posted a Download link to the Logcat file. Im hoping anyone here can help me.
http://dl.dropbox.com/u/21509455/logcat.txt
thanks
edit* i think i read somewhere Android doesnt use MTP drivers....-confused-
windows 7 can see my phone and lets me safely remove it too, but wont let me see it in my computer.

issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.

pmcqueen said:
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
Click to expand...
Click to collapse
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.

jark99 said:
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
Click to expand...
Click to collapse
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?

pmcqueen said:
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
Click to expand...
Click to collapse
Under the usb section in device manager, i have about 8 or so usb controllers and stuff. Im using a Gateway Laptop and only one thing is using a usb port--- the mouse. Thats all. So i dont really have a clue which one is my htc phone because when plugging it in and going into device manager the only devices i remember using the phone were adb, android phone, and Now MTP. If i could pinpoint which usb controller is using my phone ill uninstall it. Other than that, what else is there? This is the strangest problem ever
Sent from my HTC Vision using XDA App

sighh, comeon guys. here ill post some pics of what is going on
Here are the pics of what is going on!!
Normal mode (no phone plugged in) - http://dl.dropbox.com/u/21509455/normal%20mode.jpg
Phone plugged in mode - http://dl.dropbox.com/u/21509455/phone%20plugged%20in.png
Uninstalled MTP & ADB driver Picture (looking for drivers) -http://dl.dropbox.com/u/21509455/phone%20uninstall%20drivers.jpg
Phone with ADB driver but no MTP - http://dl.dropbox.com/u/21509455/phone%20with%20driver%20found%20but%20no%20mtp%20.jpg
hope this helps , if you find something that can make this work let me know ASAP

140 views? and no one knows how to fix this problem?? anyone? hello?

jark99 said:
140 views? and no one knows how to fix this problem?? anyone? hello?
Click to expand...
Click to collapse
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...

ianmcquinn said:
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
Click to expand...
Click to collapse
im trying to use it as a mass storage device, MTP isnt supposed to show up from what i read. but now it wont start without MTP

did you try what I pm'd you earlier today?

pmcqueen said:
did you try what I pm'd you earlier today?
Click to expand...
Click to collapse
windows 7 home doesnt have that script gpedit.msc
i looked all over google and it doesnt work . only pro and business versions have it.

Did the HTC Sync software not work? Also, have you tried formatting your SD card? Might be a long shot, but if it was ever used in MTP mode at one point, maybe your comp is detecting the files and thinking it's still an MTP device. Not sure if it works that way though...
Did you ever set the phone to MTP mode in the past? Like if you were ever on a Sense-based ROM. Maybe if you had it in MTP mode prior to flashing the new ROM, it stayed in it. Once again, no clue if it works that way since I've never used MTP on this phone before, but might be worth trying if you are out of options.

STILL havent fixed this MTP driver issue, have tried everything including the post above me!....NOTHING IS WORKING. why is it being recognised as mtp, when all i need is use the sd card.

this has been up for a week, seriously no one knows how to fix it?

jark99 said:
this has been up for a week, seriously no one knows how to fix it?
Click to expand...
Click to collapse
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?

ianmcquinn said:
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
Click to expand...
Click to collapse
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.

jark99 said:
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
Click to expand...
Click to collapse
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449

ianmcquinn said:
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
Click to expand...
Click to collapse
Thankss i saw some of those. One method i didnt try, but ill try it and let you know how this goes. Thanks for the link
Sent from my HTC Vision using XDA App

Bumppp. Still no proper way to fix this!!
Sent from my HTC Vision using XDA App

anyone find any fix for this MTP ISSUE?

disc drive does not appear on Win7

Phone and Netbook are connected.
Open Computer, phone does not appear on Windos 7.

Splash01 said:
Phone and Netbook are connected.
Open Computer, phone does not appear on Windos 7.
Click to expand...
Click to collapse
What do you mean by not appear? The pc dosent detect the phone, or it just dosent mount the drives in mycomputer.
Also when you connect the 2 is your phone asking you what type of connection you want?

Drive does not appear in 'computer' on Window 7.
and
my phone does not ask what type of connection i want when phone is connected this netbook.
in phone setting, checked 'ask me'
and Disk drive is selected.
cmlusco said:
What do you mean by not appear? The pc dosent detect the phone, or it just dosent mount the drives in mycomputer.
Also when you connect the 2 is your phone asking you what type of connection you want?
Click to expand...
Click to collapse

Have you tried installing HTC Sync on the net book? Try that, maybe it's a driver issue. Is your phone stock or rooted with a custom Rom?

Have you ever used the cable sucessfully before? Is it a eom one or a cheap knock off? Some cords are charge only. Will different pc recognize the phone? On windows 7 it should install all the drivers automaticly except for the adb driver, which is not needed to use the phone as a disk drive.

my phone is rooted with unrevoked or standalone.
im going to install GB ROM soon.
jackbtha1 said:
Have you tried installing HTC Sync on the net book? Try that, maybe it's a driver issue. Is your phone stock or rooted with a custom Rom?
Click to expand...
Click to collapse

when i rooted this Dinc., usb cable was working,
and
lost cable,
and someone gave me cable, this may be cheap charge only cable...
cmlusco said:
Have you ever used the cable sucessfully before? Is it a eom one or a cheap knock off? Some cords are charge only. Will different pc recognize the phone? On windows 7 it should install all the drivers automaticly except for the adb driver, which is not needed to use the phone as a disk drive.
Click to expand...
Click to collapse

You need to install HTC Sync to get the driver. I had to, and I'm running Win7.
DInc with CyanogenMod 7.0

did u download htc sync from website?
OlafTheOx said:
You need to install HTC Sync to get the driver. I had to, and I'm running Win7.
DInc with CyanogenMod 7.0
Click to expand...
Click to collapse

Yes, downloaded HTC Sync and installed it on the PC.
DInc with CyanogenMod 7.1

Win doesn't recognize my Defy

Hello,
I've a big issue, if I try to connect the phone, via usb, to the pc windows none of the devices recognize the connection.
Nothing appear on the Defy. On the Pc, sometimes appear the "new device windows" but if I try to install drivers it show me an alert saying that the device is not installed correctly.
I've tried all the motorola drivers available but nothing happen. I've also tried 2 other pc and 2 other usb cable
Fortunally, the device is rooted and I can install a nandroid backup but I don't know how I can resolve this issue, someone can help me?
Thanks

nickee said:
Hello,
I've a big issue, if I try to connect the phone, via usb, to the pc windows none of the devices recognize the connection.
Nothing appear on the Defy. On the Pc, sometimes appear the "new device windows" but if I try to install drivers it show me an alert saying that the device is not installed correctly.
I've tried all the motorola drivers available but nothing happen. I've also tried 2 other pc and 2 other usb cable
Fortunally, the device is rooted and I can install a nandroid backup but I don't know how I can resolve this issue, someone can help me?
Thanks
Click to expand...
Click to collapse
Enable / disable USB debugging maybe? But normally there should be a prompt on the phone when you plug it in (pulling down the status bar usually asks you what to do, give memory card access, charge only...). Btw, does the Defy charge when plugged in or does the LED light up?

Arjoma said:
Enable / disable USB debugging maybe? But normally there should be a prompt on the phone when you plug it in (pulling down the status bar usually asks you what to do, give memory card access, charge only...). Btw, does the Defy charge when plugged in or does the LED light up?
Click to expand...
Click to collapse
Tried but nothing change. The phone doesn't charge correctly and no prompt message if I connect it to the pc.

And it is definitely not the cable and / or the USB port? Then it has to be a hardware problem on the phone's side I think.

Arjoma said:
And it is definitely not the cable and / or the USB port? Then it has to be a hardware problem on the phone's side I think.
Click to expand...
Click to collapse
Not the cable and not the USB
There's a way to reinstall all the Defy driver without the cable?

Try installing new moto drivers.
http://forum.xda-developers.com/showthread.php?t=1100585&highlight=rsd

Installed but no improvement on the situation. I think that's an hardware problem...

nickee said:
Installed but no improvement on the situation. I think that's an hardware problem...
Click to expand...
Click to collapse
Almost seems so : But charging works?

Arjoma said:
Almost seems so : But charging works?
Click to expand...
Click to collapse
Charging didn't work if I connect the phone to the pc, it's strange because if I connect to the electrical power it works.
I also think that I've had an issue when I've installed the custom firmware

Phone Not Connecting to Computer Via USB - HELP!!

i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i downloaded and installed the MTP driver, which got my computer to recognize my phone before i restore it. but now its not working and i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. all it does is charge my phone. how do i fix this?

iranz said:
i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i installed the MTP driver. but i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. how do i fix this?
Click to expand...
Click to collapse
Try a different USB cable. I had a similar problem and using another cable fixed it for me.

bigtom624 said:
Try a different USB cable. I had a similar problem and using another cable fixed it for me.
Click to expand...
Click to collapse
hi bigtom.. i tried that and it doesnt work. and like i said before, when i connect my phone to the laptop, all it does is charge the phone.. the phone doenst give me a notification that its being connected via USB. and i think its important to get this notification.

Make sure that USB Debugging is ticked.
Settings>Developer Options> USB Debugging.

USB Tethering
iranz said:
i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i downloaded and installed the MTP driver, which got my computer to recognize my phone before i restore it. but now its not working and i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. all it does is charge my phone. how do i fix this?
Click to expand...
Click to collapse
You also might get the pdanet usb driver and install that in your PC in order to get the usb to recognize an internet access via USB.
You should be able to download the USB driver from PDANet's website.
Just a "maybe" thought. Hope it helps!
You might first want to check this link out:
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
Aloha

bobolinko said:
You also might get the pdanet usb driver and install that in your PC in order to get the usb to recognize an internet access via USB.
You should be able to download the USB driver from PDANet's website.
Just a "maybe" thought. Hope it helps!
You might first want to check this link out:
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
Aloha
Click to expand...
Click to collapse
i'll take a look at this and let you know..
but i believe the problem is my Windows Driver Foundation driver.. the service wont start. this driver worked to get my phone recognized by my PC before i restored it. but when i try to start the service, i get this error:
"Error 31: a device attached to the system is not functioning windows driver foundation - user-mode driver framework."
does anyone know how to start this service?

iranz said:
i'll take a look at this and let you know..
but i believe the problem is my Windows Driver Foundation driver.. the service wont start. this driver worked to get my phone recognized by my PC before i restored it. but when i try to start the service, i get this error:
"Error 31: a device attached to the system is not functioning windows driver foundation - user-mode driver framework."
does anyone know how to start this service?
Click to expand...
Click to collapse
Install kies if that doesn't do it then reflash the ROM

[Q] PC doesn't recognise my phone

Hi guys
Im proper stumped for ideas now ive been trying to connect my phone to my pc all morning but to no avail.
Here's what i tried so far:
Different usb leads,
putting the usb leads in different ports,
Uninstalled HTC Drivers and then re installed them
Enabled debugging options and USB debugging
All of these and still nothing
When i connect the phone to the pc the phone starts charging and the PHONE makes the normal beeping noise when its charging but nothing on the pc, when i connect something else to the PC the pc does a little beep to tell its recognized the usb device connected but with the htc one m8 it doesnt do anything, Ive been into device manager and nothing there in regards to the phone.
So im out of ideas so came here for help.
Thanks in advance

brookey12 said:
Hi guys
Im proper stumped for ideas now ive been trying to connect my phone to my pc all morning but to no avail.
Here's what i tried so far:
Different usb leads,
putting the usb leads in different ports,
Uninstalled HTC Drivers and then re installed them
Enabled debugging options and USB debugging
All of these and still nothing
When i connect the phone to the pc the phone starts charging and the PHONE makes the normal beeping noise when its charging but nothing on the pc, when i connect something else to the PC the pc does a little beep to tell its recognized the usb device connected but with the htc one m8 it doesnt do anything, Ive been into device manager and nothing there in regards to the phone.
So im out of ideas so came here for help.
Thanks in advance
Click to expand...
Click to collapse
Have you tryed with htc sync manager installed?

BernardoMorais said:
Have you tryed with htc sync manager installed?
Click to expand...
Click to collapse
Yes forgot to add that as well, tried it already still nothing

Uninstall all HTC Drives and HTC Sync.
Plug the phone to USB, and see if the PC responds. Does it try to automatically install HTC Sync? If so, don't allow it.
Does the PC recognize the phone at all in Device Manager (with all HTC software uninstalled)? If so, select the option to select drivers manually then pick generic Android MTP device (or something to that effect).

Have you rebooted the pc... Then plug in the phone?
And did it work on that pc before?

redpoint73 said:
Uninstall all HTC Drives and HTC Sync.
Plug the phone to USB, and see if the PC responds. Does it try to automatically install HTC Sync? If so, don't allow it.
Does the PC recognize the phone at all in Device Manager (with all HTC software uninstalled)? If so, select the option to select drivers manually then pick generic Android MTP device (or something to that effect).
Click to expand...
Click to collapse
When i plug the phone to the usb the pc doesnt respond as in recognize it, the phone does as it starts charging but not the pc, uninstalled all htc drivers and htc sync but still nothing, tried rebooting pc after uninstalling and still doesnt recognise me even plugging it in or in the device manager

brookey12 said:
When i plug the phone to the usb the pc doesnt respond as in recognize it, the phone does as it starts charging but not the pc, uninstalled all htc drivers and htc sync but still nothing, tried rebooting pc after uninstalling and still doesnt recognise me even plugging it in or in the device manager
Click to expand...
Click to collapse
Not a good sign that your PC doesn't recognize at all. Its possible the phone's USB port is damaged, so it will charge but not connect to sync to data.
Can you try a different computer?

ill try and update u