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I've noticed a lot of people having problems being with T-Mobile and having the new 6.1 ROM being used on their Dash. Now even though I don't know the answer or connection settings to get this to work, I though I'd take the liberty of starting a SINGLE thread about this known issue, so our friends don't have to go digging through the threads to find what they need.
I've tried to update the GPRS and Proxy connections to what they were before I updated, but there is no "E" in the top right corner. When I try to use Windows Live or any other data service, then the "E" pops up in the upper right and soon after, 2 arrows signifying a data transfer shows up, but nothing ever happens and it times out.
Has ANYONE gotten their Data Connection with T-Mobile to work with this yet? I'm going to call T-Mo to get the settings, but I though I'd check here first. I'm not payin' $19.95/month for nothin'.
First, go to Settings > Connections > Proxy and delete everything. Then go to Settings > Connections > GRPS and delete everything, then add an item:
Description: Tmobile Data
Connects To: The Internet
Anything that says DNS: 0.0.0.0
Access Point: wap.voicestream.com
Leave everything else blank.
Then configure another item called Tmobile SMS, with the only difference begin that it connects to "Wap Network"
Did this work? If it does not work the first time, restart and try again. It works for me
Got it working. Thanks for the help! I had alternated between those 2 settings to try and get everything working. Never thought of just adding both of them. Duh!
Reeg said:
Got it working. Thanks for the help! I had alternated between those 2 settings to try and get everything working. Never thought of just adding both of them. Duh!
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Click to collapse
Your welcome. To be honest, I did not know that you had to have them both configured - I have just always done it that way because thats what the TMobile site told me to do. Now I know they both have to be configured You have just saved me a future headache
I installed WM Longlife and I didn't like the popups that came everytime I opened an application that wanted to connect to the internet; so I uninstalled it. Then I noticed that my TP2 will no longer connect to 3G automatically even when I was in several different 3G zones. I installed Longlife again and used their switcher to connect to 3G and it worked. I tried tweaking the settings back to normal and then uninstalling it again, but the same problem with automatic connection occurred again. As we speak, my phone is sitting in a 3G network but is connected to EDGE.
Any thoughts?
Man, I have the same problem! Im using a Touch Pro, but same bad!
check to see if 3G is disabled. You could be locked on to just GSM instead of of GSM/WCDMA.
Settings>Phone>Band & make sure they're both set to Auto
You all crack me up
Hard reset time
I have the same issue. My phone doesnt connect to 3G ever...ive seen the icon change from Edge to 3G but very fast...it doesnt stay on. hmmm I hope tmobile or someone here finds a fix for it..i feel like im missing out using Edge..
If the advice posted by xnifex doesn.t work here is what you could do (other than hard reset ), reinstall wmlonglife, soft reset, wait the app to load, than chose from ,,band switcher,, 3g auto, wait till you see the taskbar icons change to 3g. Now you can uninstall the app (used to happen to me too)
Hey all,
My TP2 no longer works on internet or email using wifi. 3G, etc is fine, but when wifi is turned on, it will not open a page. Tried Opera and IE. On email I get a sync error unless the 'Data' connection slider is 'On.'
What settings am I supposed to see in the connections section? I must have changed something without knowing. Tried searching a couple of forums, but I think I'm the only one with this situation. Hopefully it's something silly and I'll pop myself in the forehead for not figuring it out...
Thanks for the assist,
OZ
me too...
just thought i'd let u know you are not the only one with the wifi problem. i will let you know if i find a fix...
I have a Tilt2 and have the same problem. It connects to a wifi network but then won't actually pass any data back and forth (even the Data Connection switch in "Communications" is greyed out). Frustrating. Any ideas?
I changed the apn settings on my desire and now I am having problem connecting to the internet using either 3G or hSPDA. before changing the settings I was able to connect to the internet using 3G but now when I have try to go online and the 3G icon is displayed the phone does not do anything and if it will evetually connect to the internet it will only do via the H (HSPDA)... I have reset the apn to default and its all the same, no improvement, I have input the mms settings again with no effect.... no its getting on my nerves now... am thinking of reseting the phone back to factory settings.....
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
jah said:
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Click to expand...
Click to collapse
thanks for that
tried it but they only had hd2 and touch 2 listed for phones under android...
So far i believed that hd2 and touch 2 phones are wm not android :? ??? strange...
are there any options for different android phones? hero, magic, etc... as they should work with desire
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Now this is interesting ...
After I read your reply below, I think that issue is NOT only in the UK.
Because I use T-Mobile NL and I got exactly the same problem!!!
I am still using my HTC Kaiser though and I was (still) confused why I "suddenly" could not connect to the internet
I use Opera Mini, at first it was connected fine, browsed several websites and then suddenly dead on ... cannot connect.
Restart Opera Mini, same issue ... the connection still there.
Restart the data connection ... there you go, I was able to browse again.
Damn! I did not know that this is T-Mob issue I tried to clean my WM device, reinstall Opera and whatnot ....
Oh yeah, this issue just happened recently ... like a month or two months.
Before that, I have no problem like this.
rhedgehog said:
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Click to expand...
Click to collapse
I did something inadvertently and lost my 3g and data connections. As far as I can see, the settings are all right "Mobile network" is clicked under Wireless and Networks, the Mobile Icon is green -- but suddenly I lost 3g.
Could someone give me a checklist of things to do?
Desparately...
Joe
Have you maybe deleted your APN's?
menu>settings>wireless and networks>mobile networks>access point names. Also while in thre check network mode is set to gsm/wcdma auto.
the access point I have is Orange Internet -- with juicedefender-orangeinternet underneath. Should there be another one?
Joe
Turn aeroplane mode on and off, if that doesn't work turn off and remove battery. Sounds like you've got an issue that many had and that I use to have.Do a search for the work around, try data connection issues. It was a pain for many data would occasionally just stop working. The new update apparently fixes it.
I would also try things with juicedefender turned off to see if it is causing any problems.
Have you also checked your network mode isn't set to use 2g only?
tried airplane off and on -- no luck. Ditto with battery out and juice defender disabled.
How do I check if Network mode is set to 2G? And how do I get the new upgrade?
(Many thanks for your help, by the way.)
Joe
I've had exactly the same issue.
First thing I did was delete the APN for the faster TMob speeds and reverted to default. This immediately made it work for a few moments before all data connection was lost.
So I then after trying the various things (ie airplane mode - can't remember what else - maybe switching off juice defender?), I did a factory reset. This solved things - until I reinstalled JD, and then the problem rearose. I ahve since binned JD, and I don't have any issue - just a rapidly decreasing battery level...
I just did a hard reset to switch to gmail!
Is there some way to uninstall juice defender?
Also, I just noticed that when I turn my Desire on, I no longer get the choice to choose HTC Sense -- what could have caused that?
Joe
If you performed a hard reset, then this should have deleted Juice Defender and all your pre-installed apps.
To delete it manually, go to Menu > Settings > Applications > Manage Applications and select Juice Defender from the list and choose the Uninstall option.
To check if you network is set to 2G, go to Menu > Settings > Wireless & Networks > Network Mode. If it shows GSM only selected, then it is set as 2G, set it to the GSM/WCDMA instead.
For Sense, go to Settings > Applications > Sense UI then clear defaults and force stop, then hit the home button and choose Home when given the option. You can then set it as default and turn it off or on.
Ta for that. 3g is still on, I've uninstalled Juice Defender and still no joy. (It had gone when I did the reset, but I installed it again. Didn't have any problem with it at first.) Strangely, I can't find Sense UI amongst the applications. Could the hard reset have deleted it?
Anyway, its beginning to look like another hard reset tonight, when I have access to wifi....
Joe
Apologies... it would show up as HTC Sense, not Sense UI
You can also try the HomeSwitcher app, to easily switch between launchers: http://www.androlib.com/android.application.ymst-android-homeswitcher-qEw.aspx
Hello,
i have the exact same trouble.... Lost of all data connexion! Wifi is working properly, but in 3G sometime i lose connexion and i m unable to connect back!
Only way to do it is to turn off the phone and turn it back in, and most of the time it works.
The thing i get since 2 days (since the update in fact) is that before i go to bed i surf a bit, its working, then i plug the phone and go to sleep... then on the morning, no more data connexion!
This is REALLY annoying, and i can't figure out why it is behaving like that.... i have APNdroid installed, but when i lost the connexion even if i try to enable/disable it, nothing to do....
Please help!!
Orange?
Any of you guys on Orange by any chance?
My work mate and I both have a desire and lose 3G when at work. We can call our handsets and they both go straight to vm. They also fail sms.
We can only reliably use the handsets on GSM.
When I go home I switch back to GSM/WCDMA auto and all is OK, except my buddy doesn't live far from work so is on the same cell.
We think it's an issue with an Orange 3G mast that serves our area.
Same thing happens with my N97 and I thought it was handset related.
Data Connection Problem
Hey People,
I have a similar problem with my Galaxy S2 too, on Resurrection remix 4.0.3. I have tried everything well almost everything I know about. I have also installed automatic net services from Orange romania. It didn't help too. I believe there are people who can help fix this problem and releases my pain.
Any helpwould be appreciated.
I had the same problem once. It was the EPST settings.
1. Who is your carrier?
2. What rom do you have? In order to edit the EPST settings you need to
a. Know what your doing
b. Have the ORIGINAL sense rom installed.
You will probably need to call your carrier and tell them your data is not working and you believe it to be the EPST settings. To get into these settings, (in the ORIGINAL sense rom) dail ##778#, click edit mode, then type in password (usually 000000), but it depends on ur carrier.
From there it depends on what your carrier needs the settings to be.
I messed with the APNs settings on my phone for weeks and nothing worked. Then i stumbled upon EPST settings and that fixed it. I had to contact someone in upper data communications in Bluegrass Cellular to get the correct settings. So good luck!
---------- Post added at 04:40 PM ---------- Previous post was at 04:38 PM ----------
beaverHausen said:
Any of you guys on Orange by any chance?
My work mate and I both have a desire and lose 3G when at work. We can call our handsets and they both go straight to vm. They also fail sms.
We can only reliably use the handsets on GSM.
When I go home I switch back to GSM/WCDMA auto and all is OK, except my buddy doesn't live far from work so is on the same cell.
We think it's an issue with an Orange 3G mast that serves our area.
Same thing happens with my N97 and I thought it was handset related.
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Click to collapse
Not all towers support 3G or even internet. That could explain that but idk about the calling and sms.