THE Thread for Connection Issues on WM 6.1 - HTC Excalibur

I've noticed a lot of people having problems being with T-Mobile and having the new 6.1 ROM being used on their Dash. Now even though I don't know the answer or connection settings to get this to work, I though I'd take the liberty of starting a SINGLE thread about this known issue, so our friends don't have to go digging through the threads to find what they need.
I've tried to update the GPRS and Proxy connections to what they were before I updated, but there is no "E" in the top right corner. When I try to use Windows Live or any other data service, then the "E" pops up in the upper right and soon after, 2 arrows signifying a data transfer shows up, but nothing ever happens and it times out.
Has ANYONE gotten their Data Connection with T-Mobile to work with this yet? I'm going to call T-Mo to get the settings, but I though I'd check here first. I'm not payin' $19.95/month for nothin'.

First, go to Settings > Connections > Proxy and delete everything. Then go to Settings > Connections > GRPS and delete everything, then add an item:
Description: Tmobile Data
Connects To: The Internet
Anything that says DNS: 0.0.0.0
Access Point: wap.voicestream.com
Leave everything else blank.
Then configure another item called Tmobile SMS, with the only difference begin that it connects to "Wap Network"
Did this work? If it does not work the first time, restart and try again. It works for me

Got it working. Thanks for the help! I had alternated between those 2 settings to try and get everything working. Never thought of just adding both of them. Duh!

Reeg said:
Got it working. Thanks for the help! I had alternated between those 2 settings to try and get everything working. Never thought of just adding both of them. Duh!
Click to expand...
Click to collapse
Your welcome. To be honest, I did not know that you had to have them both configured - I have just always done it that way because thats what the TMobile site told me to do. Now I know they both have to be configured You have just saved me a future headache

Related

WM6 Issues - Fixes?

Hello all.
Here are all of the known problems that I am having. with WM6 2.01.
(1) Icons on top (connection bubble) never change with the exception of ActiveSync. 3G icon constantly stays on even if connected through WiFi. Shutting phone off still shows Cingular bars as if connected. (Known issue)
(2) Soft button configuration changes do not stick. If I change the programs associated with them, it does nothing.
Also, today screen shows Calendar and ActiveSync as soft key programs, although programs are actually Calendar and Contacts. (Its all jacked up!)
(3) I cannot connect to the internet with my celluar service. It is as if there are no settings installed. The bottom of IE says "Connecting ... 0 KB." Then I get a message saying "Cannot connect with current connection settings. To change your settings, tap Settings."
I have tried turning on/off, soft reset, etc., but have had no luck
---I have searched the board for an answer to #3, and I have found many people who have similar problems (does not work after 30 min, soft reset will fix), but I do not remember seeing anyone whose settings have completely dropped.
Can anybody shed any light into any of these 3 problems? I really do not use Bluetooth, so I haven't tried anything with it yet. But all other problems I have had, I have been able to fix by myself.
Thanks,
Kangle
Kangle said:
Hello all.
Here are all of the known problems that I am having. with WM6 2.01.
(1) Icons on top (connection bubble) never change with the exception of ActiveSync. 3G icon constantly stays on even if connected through WiFi. Shutting phone off still shows Cingular bars as if connected. (Known issue)
(2) Soft button configuration changes do not stick. If I change the programs associated with them, it does nothing.
Also, today screen shows Calendar and ActiveSync as soft key programs, although programs are actually Calendar and Contacts. (Its all jacked up!)
(3) I cannot connect to the internet with my celluar service. It is as if there are no settings installed. The bottom of IE says "Connecting ... 0 KB." Then I get a message saying "Cannot connect with current connection settings. To change your settings, tap Settings."
I have tried turning on/off, soft reset, etc., but have had no luck
---I have searched the board for an answer to #3, and I have found many people who have similar problems (does not work after 30 min, soft reset will fix), but I do not remember seeing anyone whose settings have completely dropped.
Can anybody shed any light into any of these 3 problems? I really do not use Bluetooth, so I haven't tried anything with it yet. But all other problems I have had, I have been able to fix by myself.
Thanks,
Kangle
Click to expand...
Click to collapse
Did you put your connection settings back in after you upgraded to WM6??
No, but I didnt save them.
My Wi-Fi is working fine, but I had to config those. On other updates I had done prior, my 3G connection was fine without having to setup settings.
If you have not already done this, you have to go under connections and set up your providers settings. To enter proper settings go to Start/Settings/Connections Add a new modem connection. Enter any name you want for the NAME ( example "Cingular ISP") and make sure that under "select a modem" tab, "Cellular Line (GPRS, 3G) is sellected. Click next access point name can be what ever you want to call the provider connection (Example "wap.cingular" or "isp.cingular"). And the rest I can not help you with untill we know who your provider is. I am sure if you let us know what provider you have, some one here can post the settings you need to have.
Hope this helps or at least gets you pointed in the right direction.
Awesome. Thanks for the help.
I am to the point where I need to enter user name, password, and domain. I wonder if I am going to need to call Cingular to find out some of that info (password).
Can anybody help me out with those settings?
Thanks,
Kangle
see https://www.cingular.com/support/deviceConfig.do?content=KB71396.html
but, if you had used the "SEARCH" button you would already have found this...
Go to https://www.cingular.com/support/deviceConfig.do?content=KB71396.html for the settings.
Now I have a quick question that I need to have cleared up. When I connect onlince with my CIngular 8525 it always connects via GPRS/EDGE and not 3G. I do not see a 3G icon come up. Is this becasue there is no coverage at my home? Or did I mess up something?
I am using:
LVSW WM6 RUU_Hermes_WWE_3.30.0.1 [FIXED]
Hard SPLv7
I used the cingular setting cab found from the WIKI
I am using radio 1.40.30.00
Band setting under phone are set to auto
BUMP THAT said:
Now I have a quick question that I need to have cleared up. When I connect onlince with my CIngular 8525 it always connects via GPRS/EDGE and not 3G. I do not see a 3G icon come up. Is this becasue there is no coverage at my home? Or did I mess up something?
I am using:
LVSW WM6 RUU_Hermes_WWE_3.30.0.1 [FIXED]
Hard SPLv7
I used the cingular setting cab found from the WIKI
I am using radio 1.40.30.00
Band setting under phone are set to auto
Click to expand...
Click to collapse
This would be difficult to answer, since we don't know where your home is. May I recommnd you visit THIS LINK

o2 gprs settings help

hi all i need help setting up my gprs. i had a look on this post but i am still unable to get it working please help
ive got to the point where the gprs connects as it shows a little [G] above the phones signal strength along with a big [G] to the left but i cant view any internet pages plus my tacking software wont connect to the gprs. Any ideas? does anyone know if the authentication is PAP or CHAP?
If you're on Pay as you Go then make sure you've got the proxy settings set up correctly or you won't see a thing.
Settings>Connections>Connections>Edit My Proxy Server
Tick the boxes > Advanced
HTTP: 193.113.200.195:8080
WAP: 193.113.200.195:9201
Socks: 193.113.200.195:1080
It's a wap proxy so you won't get full mobile internet access. You'll be able to view most websites but it's by not the same deal you get on a contract (Quickgps and most other apps won't update properly). This is a workaround for PAYG as O2 would rather have you believe it doesn't work at all with the £7.50 a month bolt-on!
I got the pda to see webpages now i dont know why people were saying the password was password when its actually payandgo. I think as its not full access to gprs i dont think my messaging program is going to work.
I've tried these settings, but although I get the small G and it says connected, when I try to open a page, it comes up with an error saying the connection was lost. Do I need to sign up for the bolt on before it will work, or is there something else I need to check?

Problem connecting to Wi-Fi

Ok.. now that ive had time to cool off, here is the problem.
I work at a University. On a laptop, connecting to the Wi-Fi is a fairly painless process. Its a secure network, so it requires us to use our credentials (ie, our network login/pass phrase) to even connect to the Wi-Fi. Note that when i say pass phrase, that means its farily longer than a standard password. My own is somewhere in the neighborhood of ~20 characters.
The problem with my Touch Pro 2, lies in the final process of connecting to this network, where it will ask me for this information (login, password, domain). I get about 6 characters of my password in, before it pops up a message saying "Unable to connect", as if it thought i was done typing and went ahead and tried to connect.
Heres more info.
Auth: WPA2
Encryp: AES
EPA type : PEAP
Ive tried using Portrait keyboard, Landscape keyboard, and hardware keyboard.
edited for more info.
Seriously? NOBODY else has had this problem?
damn
my touch pro2 has this problem,too
anybody help us
I have connected to 3 Wi-Fi' with passwords of 8-10-12 characters and have no problem so far. Try making sure wifi is off before connecting??...Tj
TrekkerJmm said:
I have connected to 3 Wi-Fi' with passwords of 8-10-12 characters and have no problem so far. Try making sure wifi is off before connecting??...Tj
Click to expand...
Click to collapse
umm.. then how will i see the network?
The issue is, in the way it asks for it. Its not something i can make a cert or something i can type before hand. Only thing i can do is try to connect, the Network will then ask me for a log in. If i manage to get it typed in, in time, i can save it and it will hold for a bit, until something happens like the network goes down. Which then, removes the saved log in, and i have to do the whole dam process over again.
No problem here and I use 20-character network keys on my WPA or WPA2 encrypted wireless networks (I manage or maintain several of my friends or clients networks)
Can you add and configure a connection to your network by pretending it to be a hidden network (non-broadcasting SSID)?
changing to hidden didnt work.
Ive also tried going into the Advanced settings, and on the LEAP tab, entering in my information manually, but when i do that and try to connect, it attempts to, then stops, tried to connect to a saved network that isnt in range, then stops like it didnt find anything.
LEAP - you need to configure to a domain network?
How did you try configuring for a hidden network?
Mesquire said:
LEAP - you need to configure to a domain network?
How did you try configuring for a hidden network?
Click to expand...
Click to collapse
Aye, we use a domain, and i have that info typed into it.
I just went though the network settings and check the box that it was a hidden network?
still having this issue. Trying to use the Enroll section by typing in my creds doesnt work, as it just tries to connect, sits for a second, then disconnects. At some point id like to try a cooked rom, but not gunna do that for a while (least till i read over it a couple more times) and even then can't guarantee the new rom wont have the same problem.
Any other suggestions?
bump-bump-bump
nobody know how to fix this hua
Anyone have any new info about this? i still cant type my password in fast enough..
Is their anyway to get it to WAIT for me to hit connect before actually trying to connect?

Disable Data Connections

Please don't flame me for not searching an answer for this, but I've been looking for 2 hours without success for a solution.
I have a Touch Pro2 that is for a buddy, so not even my phone, and she has no data allowance in her contract, so any weather lookup, microsoft My Phone or internet connections are going to cost her dearly till she sorts out a new Sim & contract.
Is there an easy way to turn data connections off, leaving the SMS service alone, then to switch it back on in the future when the Sim is changed? I know that on my own HD2 if you simply turn off data connection in the comm manager it switches back on when the phone is reset or thinks that data is needed.
I'd appreciate any help or pointers please! I'm going blind on these forums!
Here you go Try this. http://www.modaco.com/content/pocket-pc-software/246171/new-free-utility-nodata/
it is called NoData
Excellent! Thankyou! and this will survive soft resetting with the data still disabled, and allow SMS but not MMS?
Thanks for the help. I might actually have this done by the time my buddy is due to pick it up now
I think it does. I never used it so I can't say anything about it.
webeestie said:
Please don't flame me for not searching an answer for this, but I've been looking for 2 hours without success for a solution.
I have a Touch Pro2 that is for a buddy, so not even my phone, and she has no data allowance in her contract, so any weather lookup, microsoft My Phone or internet connections are going to cost her dearly till she sorts out a new Sim & contract.
Is there an easy way to turn data connections off, leaving the SMS service alone, then to switch it back on in the future when the Sim is changed? I know that on my own HD2 if you simply turn off data connection in the comm manager it switches back on when the phone is reset or thinks that data is needed.
I'd appreciate any help or pointers please! I'm going blind on these forums!
Click to expand...
Click to collapse
Open up the settings menu / connections and delete the data settings for Internet. It won't connect.
stevedebi said:
Open up the settings menu / connections and delete the data settings for Internet. It won't connect.
Click to expand...
Click to collapse
B-I-N-G-O-----spells Bingo!
Also you can search for 1 minute auto gprs disconnect
another good solution is to:
menu>settings>Connections>connection setup, change your country to other country. GPRS will invalid. still SMS and call can be working perfect.
Can't find any of those settings
stevedebi said:
Open up the settings menu / connections and delete the data settings for Internet. It won't connect.
Click to expand...
Click to collapse
nokiadashi said:
another good solution is to:
menu>settings>Connections>connection setup, change your country to other country. GPRS will invalid. still SMS and call can be working perfect.
Click to expand...
Click to collapse
...
I can find neither of these settings on my Energy ROM (which I flashed right after I got it).
I also found this, which would be my preferred solution - if I could find it. :
philje123 said:
I think I have managed to disable the data connection by going into the settings:
Menu> Settings> Wireless Controls> Mobile Networks> Access Point names
And then geting rid of all except the T-mobile UK settings and then renaming the APN to general.t-mobile.uks (just added an "s").
Click to expand...
Click to collapse
I did ask this in the Energy ROM thread, but nobody answered me there. But I am looking for a general solution (without extra software), since I'm not sure I really want to stick with this ROM.
Thanks in advance for your time!
I use this app: http://forum.xda-developers.com/showthread.php?t=610657
It is great! You can enable disable conections (Internet, MMS, WAP etc.) Also is soft reset resistant =P

Slide Isssue. $$$ Reward.

This goes under development because its a problem with my phone regarding the development so before the cyanogen rom release i had eugene's froyo5 and it worked fine.. well my fiance picked up the phone ****ed around with it and now no matter what 2.2 rom i use i can't get INTERNET sites to load or.. MARKET to sync my account or communicate this is with cyanogen rom and eugene's froyo6.. now my wifi will see connections connect and even gather info/ip addy from the wifi however it will not let me load pages ect.. now in 2.1 running the old RADIO + Slidemeroot5 or whatever it's called the stock with root it will go into the wifi/find/communincate and load my MARKET/INTERNET just fine.. so it has to be with a setting that would stay threw data/cache wipe with Cyanogen Kanged heres the thing.. I've wiped many times I've even tried restoring old backups from froyo5 they no longer let me sync/internet/market so.. anyone who can find a solution will receive an IMMEDIATE $20.00 donate and if done in a timely fashion an addition $10.00...
I will not be able to RE-ROOT or UN-ROOT my phone as i do not have my USB cable anymore
check your APN settings dude
Virus, what is with you and trouble?! You two always seem to find each other...
Tuba is right it sounds like your apn settings are wrong or deleted.
tubaking182 said:
check your APN settings dude
Click to expand...
Click to collapse
what do you mean?
sino8r said:
Virius, what is with you and trouble?! You two always seem to find each other...
Click to expand...
Click to collapse
No... Bad-Luck and me seem to be on everyday terms
Your not on t-mobile, so you need to change your APN settings to att
settings>wireless settings>mobile networks>apn settings, then you should be able to add the correct APNs or see what is listed there
tubaking182 said:
settings>wireless settings>mobile networks>apn settings, then you should be able to add the correct APNs or see what is listed there
Click to expand...
Click to collapse
no APN listed
Virus1x said:
what do you mean?
No... Bad-Luck and me seem to be on everyday terms
Click to expand...
Click to collapse
Lol! Yeah, it sounds about right. I have'd had that streak before.
menu, settings, wireless networks, mobile networks, access point name
Google tmobile apn android and they'll list the proper apn settings. I don't have time to type them all out right now.
oppsy, I see some folks beat me to it and you need the at&t settings anyways. Just google at&t android apn settings. That should do it.
you will need proper APN setting for your carrier, google that shiz and you should be good to go, then you will just need to add the APN to your phone from that same screen
apns are different for each carrier, google APN <carrier> mytouch slide(or just android)
sino8r said:
Lol! Yeah, it sounds about right. I have'd had that streak before.
menu, settings, wireless networks, mobile networks, access point name
Google tmobile apn android and they'll list the proper apn settings. I don't have time to type them all out right now.
Click to expand...
Click to collapse
I don't have a DATA plan so data is turned off will this matter? also I'm on AT&T
Virus1x said:
I don't have a DATA plan so data is turned off will this matter? also I'm on AT&T
Click to expand...
Click to collapse
Huh? No data plan huh. Yeah, that will matter. Umm, so you have been using wifi to access internet right?
Okay from what I understand... wifi is real iffy with the 2.2 ports. You might have to select static and type in your ip settings from your pc. Just go on the pc and run command prompt and type ipconfig. That will tell your ip setting and enter them into the correct slots on your phone. Its under menu settings wireless& networks wifi settings menu advanced select static ip
well is data is off then you aren't going to be getting on the interwebs, are you saying that with wifi you can't load pages?
tubaking182 said:
well is data is off then you aren't going to be getting on the interwebs, are you saying that with wifi you can't load pages?
Click to expand...
Click to collapse
Yeah, he's basically saying wifi isnt sending data to the phone. I edited my previous post to show him how to set up a static network.
tubaking182 said:
well is data is off then you aren't going to be getting on the interwebs, are you saying that with wifi you can't load pages?
Click to expand...
Click to collapse
yes I had wifi working fine on newslide.zip or myupdate.zip from eugene and all builds before in last 2 days wifis has stopped working... unknown why
Reread the first post. It says my WIFI will connect info and all that and above he states he doesn't have a data plan so its going to have to be wifi hes on.
Now I am having the same problem ever since I flashed the ROM and wiped twice and reflashed twice. Trying static IP now.
alas no luck on STATIC, question is why would I need to set up static when it should auto connect and auto know ya know? i'd like to be able to use WIFI outside of my home aswell
So right now it doesn't work on any rom now? If it's the cyan kernel, try dumfuq's oc kernel, I know it sounds strange but i tried one of cyan's kernel and somethings stopped working, led flashlight is one...Tried the new dumfuq and it worked for me. No promises though that it will work for your wifi problem.
your ip address of your router is 192.168.0.1 which means that your IP address of your phone will have to be 192.168.0.x since the computer is 192.168.0.199 i would try something around the 199 range(try going plus or minus 10) so either 192.168.0.189 or 192.168.0.209
also you will have to set subnet mask to 255.255.255.0 and gateway to 192.168.0.1
Ace42 said:
So right now it doesn't work on any rom now? If it's the cyan kernel, try dumfuq's oc kernel, I know it sounds strange but i tried one of cyan's kernel and somethings stopped working, led flashlight is one...Tried the new dumfuq and it worked for me. No promises though that it will work for your wifi problem.
Click to expand...
Click to collapse
will attempt wipe..
flash cyanogen rom
flash kernel
flash new radio
flash GAPPS
and tell ya
allows for surfing via browser doesn't fix my Market/google issue
ERROR from Market..
You don't have a network connection.
This could be a temporary problem or your phone may not be provisioned for data services. please try again when connected to a mobile network or connect to a wifi network, if the problem continues call customer service..
then gives me option to connect to wifi but i am connected
Virus1x said:
I don't have a DATA plan so data is turned off will this matter? also I'm on AT&T
Click to expand...
Click to collapse
If it worked before on myfroyo 5, then push the apn.conf into /system/etc
or
You can try pushing the apn.conf file from the aria into /system/etc
then do a factory reset..
may or may not work
~Eugene

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