Develop Bugs

cannot update prl or profile?

okay ive seen countless threads on this with the epic on several different forums. most had to return their phones for replacements.
is there a fix for this or what? is it froyo that is messing the phone up or a hardware issue?
ive tried all the tricks...etc: airplane toggle, hard reset, data profile reset with msl and nothing works. i keep getting a internal error message.
im about to take this thing into sprint this weekend.

Try going back to DI18, I know on the evo with some roms aka cyanogen. you cannot update the prl.

djharby said:
Try going back to DI18, I know on the evo with some roms aka cyanogen. you cannot update the prl.
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yeah but id like to run froyo, not 2.1.
so you think this is a software issue then? seems weird as not everyone has this issue.

Flash back to froyo after your update.
I'm not sure what your issue is. I was able to update my prl just fine on bonsai. Try what djharby suggested and if it works, update back to dk28. Your prl should be unaffected by what rom you flash once it is updated.

what prl are you on?

djharby said:
what prl are you on?
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the newest thanks to QPST. but not being able to update my profile bothers me.

If you have a data connection on 3g or 4g updating profile isn't really necessary. It just updates the network configuration so unless you make changes to your account such as adding on hotspot from sprint everything should work... atleast I believe so
Sent from my SPH-D700 using XDA App

This has happened to me from time to time and appears to just be a network error on Sprint's side. Try again tomorrow.

I've had this problem for weeks now and on other phones in my family plan it updates without issue. I can tell you the problem has to stem from being on DK28 at one point or another as in my case.
I finally got tired and broke down and went to a Sprint Repair center. After 45 minutes of resets/re-activation and other troubleshooting the tech basically told me he couldn't fix it. So I paid $35 bucks to have an expedited phone replacement instead of having to go through Samsung and waiting a week or more for a replacement phone.
Bottom line - going to DK28 causes damage (software of course) to your phone that odin is unable to clear.
I personally will be staying away from rooting/messing with DK28 on my replacement Epic. I'll just wait for the official release whenever the hell that comes out.

ort84 said:
I've had this problem for weeks now and on other phones in my family plan it updates without issue. I can tell you the problem has to stem from being on DK28 at one point or another as in my case.
I finally got tired and broke down and went to a Sprint Repair center. After 45 minutes of resets/re-activation and other troubleshooting the tech basically told me he couldn't fix it. So I paid $35 bucks to have an expedited phone replacement instead of having to go through Samsung and waiting a week or more for a replacement phone.
Bottom line - going to DK28 causes damage (software of course) to your phone that odin is unable to clear.
I personally will be staying away from rooting/messing with DK28 on my replacement Epic. I'll just wait for the official release whenever the hell that comes out.
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My first Epic did this and was replaced by Sprint. That was before dk28 di18 had just pushed. Many have reported it on brand new Epics right out the store so I wouldn't make claims that dk28 and odin breaks phones or just about everyone here would be up **** creek! The problem stems from the msl run a logcat while trying the update
Sent from my SPH-D700 using Tapatalk

Yea my prl and profile update fine... and I'm on dk28 and used odin. But what was so imporant about updating your profile? And maybe it was the custom settings on there that you changed that caused this problem
Sent from my SPH-D700 using XDA App

got sick of the issues and i traded for a new evo. thanks anyways guys. ill never buy a samsung again!

has anyone found a way to fix this. this started happening to me today. i'm going to sprint to swap it out. sprint tried everything on their end and they made me a trouble ticket so i can trade it in tomorrow. i'm almost up with my 30 days. i kept trying to update my profile and prl and i keep getting an error message. i tried talking to sprint (different reps) and they kept getting me to take the battery out. they all said the same things word for word like they were reading off a paper. anyways it didn't work. i keep getting that they profile/prl could not be updated and to contact customer care if the problem persists. and the error says either unknown error or internal error. so just wondering if anyone found a solution.
SN: question...and this is just me throwing stuff out there...does anyone think that i'm having trouble updating my profile and prl because of the 2.2 update coming tomorrow? i'm jsut guessing...first android phone so just a guess

yeah, same's happening to me
my profile updated, but only b/c Sprint sent out a signal to my phone
if I try to do it on my own, it won't work
I'm running on Froyo as well and to be honest, I'm annoyed!
so, I went back to d18, then to 2.2
and I still can't do it, wtf!

Started doing it for me. It worked fine prior to the update. I am going to ODIN back to D18 then start over...

Profile and PRL
I had the problem also on DI18. I updated to EB13 using odin. Then flashed the Epic Experience. It updates just fine now!

I'm having the same problem after updating to EB13, tried doing it a second time with the samsung tool but same problem.
planning to walk into a sprint store to get an exchange. though i don't have the extended warranty and passed my 30 days so i guess Samsung will have to do the exchange? Also is there a way to verify it is not refurbished?

i've been able to update my prl but i just put on a new rom and I havent tried again yet. Do you get an error message?

xtrezpasor said:
i've been able to update my prl but i just put on a new rom and I havent tried again yet. Do you get an error message?
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i get either an internal error message or unknown error message. i still haven't been able to update my profile or prl. i've read that some can't even update firmware (i haven't tried). i just gave up. sprint told me there was no need to update them if everything is working (ie calls, texts, internet, ect.) and that continuosly trying to will get you error messages. i dont know how true that last statement is as they may have just been trying to get rid of me lol.

I had the same problem and it took 2 calls to work out. On the first, the tech claimed it was EB13. On the second, the tech reset the sprint switch for my phone and that seems to have worked. It took a little bit of time to explain to the tech that desire to update was to stay up-to-date vs. the real need to update (don't get me started on this one...) but at least he finally did something.
Before the second call I flashed back to DI18 to see if it was indeed the update, but the errors were the same.
I recommend finding an adventurous tech who's willing to play around with the system a little before you switch phones. Personally, I really don't want a refurb when I bought new.

Error 128?

Is anyone else getting a lot of error 128 today? I've been getting it a lot, went back to my last verified Nandroid, still getting it. Wondering if it's a Sprint network thing?

Man am I glad to see another 128. I did get this about 12pm central time. I am in St. Louis.
I ended up doing a nand and then wiping cache and dev cache. When it rebooted, 3g came on. I am not back to normal.
BTW, I am running Mik 4.5 with net kernel 4.3.2 cfs-sbc-havs less.

expose11 said:
Man am I glad to see another 128. I did get this about 12pm central time. I am in St. Louis.
I ended up doing a nand and then wiping cache and dev cache. When it rebooted, 3g came on. I am not back to normal.
BTW, I am running Mik 4.5 with net kernel 4.3.2 cfs-sbc-havs less.
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I had the same problem, starting around 11am CST. I'm outside of st. louis as well. wiping and nand restore then reflashing the kernel did the trick for me. running rooted 2.2 stock rom with netarchy-toastmod 4.3.1 kernel.

Well, hopefully the OP will reply with his location. I am thinking that we will see more about this in the next few hours if its a St. Louis thing. I know a few others that run Miks rom and are in the St. Louis area.
I kind of don't think its a rooted/rom/kernel issue. diluchid, you and I are on two different roms and kernels so that should eliminate that as a problem.

Both of you check your PRL.
I just saw that there is a new PRL out, 60676, and updated it. Haven't had 128s in about 15 minutes since I updated.
Lemme know what you find, please
I'm in STL as well!

I updated my profile and prl earlier when I first started having problems. Got nothing. Well, I wonder if when I cleared my caches in recovery if that forced the prl update or something. I now have 60676 and all seems to be working.
FYI when searching the problem I came across a Sprint tech site that listed upcoming updates. It listed an update for St. Louis scheduled for 3/14/2011 at 08:00. Lasting 6 hours and its a software update.
https://www.sprint.net/maint_view.php

Hrm, I wonder if they switched something prior to the update, a la "oops"?
I texted a buddy of mine who is running an Evo with the same ROM (Warm TwoPointTwo), and he'd had no problems at all today. When I asked, he had 60676.

I bet you are right. I thought the same thing. A la opps. only us "nose to the phone 24/7ers" would notice. I thought it was odd that 4g was giving the same error 128 message. I figured that had nothing to do with the prl. Given that the Wimax has its own keys. I don't really know how all that works though.

Actually I've read some stuff that indicates PRL has impact on Wimax too.
Sent from my little black box using XDA App

should be fine now:
• CDMA customers in the St. Louis, MO area should no longer experience problems with data services.

Just out of curiosity, where did you find that update. I still don't get much when I google this. Well, except for this thread. LOL.

OTA Problem

My buddy has the dinc and it is stock and he does not want it rooted at all but when i connect it to wifi it won't find the OTA is just keeps saying he's up to date and its on 2.2 anyone have any ideas?

They roll out these updates in batches. More than likely your buddy just isn't in any of the groups that have rolled out so far. Verizon does this so their servers aren't always clogged with people trying to download.
My girlfriend is in the same boat. Just be patient.

Sandso9 said:
My buddy has the dinc and it is stock and he does not want it rooted at all but when i connect it to wifi it won't find the OTA is just keeps saying he's up to date and its on 2.2 anyone have any ideas?
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you can have him try this. dial *#*#checkin#*#* it will give him a notification.
and wait a bit. some people said it worked some said it didnt.

synisterwolf said:
you can have him try this. dial *#*#checkin#*#* it will give him a notification.
and wait a bit. some people said it worked some said it didnt.
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Yea I've tried that no luck he was telling me how much he liked his dinc I told him he would love it more when he updated it
Sent from a Liberated Droid X2

Sandso9 said:
Yea I've tried that no luck he was telling me how much he liked his dinc I told him he would love it more when he updated it
Sent from a Liberated Droid X2
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I don't know if VZW does this but my brother is on T-Mobile. He went to the store and they updated his phone there by plugging it in and updating it. Might want to ask them.
Sent from my sexy assistant. (AMOLED HTC Incredible)

I called Verizon last weekend because my wife's stock non rooted dinc hadn't received the update - they talked to an engineer who said they were still going out, and that they didn't have a timeline for completion. That was 8 days ago and we are still waiting. The good that's come of this is that I'm actually considering getting s-off on her phone just so when we sell them next April hers will be worth more.
Sent from my GT-P7510 using xda premium

Does anyone else get the sense that Verizon has stopped updates in the last few days? I'm probably wrong, but it doesn't seem like there have been any word on the update still going out. I wonder if it was halted because of some of the issues that were found (such as wrong screen size and the Sprint error).
I wouldn't be surprised if we saw another OTA (version 4 perhaps) rolled out in another month or so to correct those issues -- and maybe then the update will reach everyone.

synisterwolf said:
I don't know if VZW does this but my brother is on T-Mobile. He went to the store and they updated his phone there by plugging it in and updating it. Might want to ask them.
Sent from my sexy assistant. (AMOLED HTC Incredible)
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lol hes not going to do that he's kinda a lazy guy

Radio Interface Resource Shortage?

I been noticing my data being weird despite me being unlimited everything! I am stock everything, never rooted, evo 4g. Can someone probably explain what the problem is?
Sent from my PC36100 using XDA App

old post but maybe you are still looking. from other forums the radio resource issue is normally caused by bad towers in the area or a bad OTA update. I have had it recently on my phone but we are expecting 12" of snow tonight also. I did a profile update and PRL update reboot and was good. Good luck.

jumpmasterguy said:
old post but maybe you are still looking. from other forums the radio resource issue is normally caused by bad towers in the area or a bad OTA update. I have had it recently on my phone but we are expecting 12" of snow tonight also. I did a profile update and PRL update reboot and was good. Good luck.
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thanks for reply lol. I got this for the first time in evo3d today . I just did a battery pull
Sent from the Transcended M.U.G.E.N GOD!

Anyone else get a T-Mobile update?

Had one this morning and accidentally hit accept. I was half asleep and went through its process, about 10 minutes, actually seemed like 5 and rebooted. Says 4.0.4 and I swear it said 4.0.1 before.
Only had this phone less than 2 weeks. Not sure what the update really did. Cant notice a difference.....which is good, because I was loving the experience thus far.
Sent from a galaxy far away!

That update came out a few weeks ago. 4.0.4 is the latest official.

Gotcha, must have hit me late because I just got it? Thanks man.
Sent from a galaxy far away!

Yea I'm not sure how often it auto-checks. I updated mine as soon as I got it.

Yes I got the update my phone is faster and smoth baseband change to
Sent from my SGH-T999 using xda premium

I had an update available today as well, my version already says 4.0.4...waiting for phone to charge enough now to let me install it. Will let you guys know what happens
edit:
It installed and came back saying the same version number. Not sure if it was additional updates from T-Mo or not