cannot update prl or profile? - Epic 4G Q&A, Help & Troubleshooting

okay ive seen countless threads on this with the epic on several different forums. most had to return their phones for replacements.
is there a fix for this or what? is it froyo that is messing the phone up or a hardware issue?
ive tried all the tricks...etc: airplane toggle, hard reset, data profile reset with msl and nothing works. i keep getting a internal error message.
im about to take this thing into sprint this weekend.

Try going back to DI18, I know on the evo with some roms aka cyanogen. you cannot update the prl.

djharby said:
Try going back to DI18, I know on the evo with some roms aka cyanogen. you cannot update the prl.
Click to expand...
Click to collapse
yeah but id like to run froyo, not 2.1.
so you think this is a software issue then? seems weird as not everyone has this issue.

Flash back to froyo after your update.
I'm not sure what your issue is. I was able to update my prl just fine on bonsai. Try what djharby suggested and if it works, update back to dk28. Your prl should be unaffected by what rom you flash once it is updated.

what prl are you on?

djharby said:
what prl are you on?
Click to expand...
Click to collapse
the newest thanks to QPST. but not being able to update my profile bothers me.

If you have a data connection on 3g or 4g updating profile isn't really necessary. It just updates the network configuration so unless you make changes to your account such as adding on hotspot from sprint everything should work... atleast I believe so
Sent from my SPH-D700 using XDA App

This has happened to me from time to time and appears to just be a network error on Sprint's side. Try again tomorrow.

I've had this problem for weeks now and on other phones in my family plan it updates without issue. I can tell you the problem has to stem from being on DK28 at one point or another as in my case.
I finally got tired and broke down and went to a Sprint Repair center. After 45 minutes of resets/re-activation and other troubleshooting the tech basically told me he couldn't fix it. So I paid $35 bucks to have an expedited phone replacement instead of having to go through Samsung and waiting a week or more for a replacement phone.
Bottom line - going to DK28 causes damage (software of course) to your phone that odin is unable to clear.
I personally will be staying away from rooting/messing with DK28 on my replacement Epic. I'll just wait for the official release whenever the hell that comes out.

ort84 said:
I've had this problem for weeks now and on other phones in my family plan it updates without issue. I can tell you the problem has to stem from being on DK28 at one point or another as in my case.
I finally got tired and broke down and went to a Sprint Repair center. After 45 minutes of resets/re-activation and other troubleshooting the tech basically told me he couldn't fix it. So I paid $35 bucks to have an expedited phone replacement instead of having to go through Samsung and waiting a week or more for a replacement phone.
Bottom line - going to DK28 causes damage (software of course) to your phone that odin is unable to clear.
I personally will be staying away from rooting/messing with DK28 on my replacement Epic. I'll just wait for the official release whenever the hell that comes out.
Click to expand...
Click to collapse
My first Epic did this and was replaced by Sprint. That was before dk28 di18 had just pushed. Many have reported it on brand new Epics right out the store so I wouldn't make claims that dk28 and odin breaks phones or just about everyone here would be up **** creek! The problem stems from the msl run a logcat while trying the update
Sent from my SPH-D700 using Tapatalk

Yea my prl and profile update fine... and I'm on dk28 and used odin. But what was so imporant about updating your profile? And maybe it was the custom settings on there that you changed that caused this problem
Sent from my SPH-D700 using XDA App

got sick of the issues and i traded for a new evo. thanks anyways guys. ill never buy a samsung again!

has anyone found a way to fix this. this started happening to me today. i'm going to sprint to swap it out. sprint tried everything on their end and they made me a trouble ticket so i can trade it in tomorrow. i'm almost up with my 30 days. i kept trying to update my profile and prl and i keep getting an error message. i tried talking to sprint (different reps) and they kept getting me to take the battery out. they all said the same things word for word like they were reading off a paper. anyways it didn't work. i keep getting that they profile/prl could not be updated and to contact customer care if the problem persists. and the error says either unknown error or internal error. so just wondering if anyone found a solution.
SN: question...and this is just me throwing stuff out there...does anyone think that i'm having trouble updating my profile and prl because of the 2.2 update coming tomorrow? i'm jsut guessing...first android phone so just a guess

yeah, same's happening to me
my profile updated, but only b/c Sprint sent out a signal to my phone
if I try to do it on my own, it won't work
I'm running on Froyo as well and to be honest, I'm annoyed!
so, I went back to d18, then to 2.2
and I still can't do it, wtf!

Started doing it for me. It worked fine prior to the update. I am going to ODIN back to D18 then start over...

Profile and PRL
I had the problem also on DI18. I updated to EB13 using odin. Then flashed the Epic Experience. It updates just fine now!

I'm having the same problem after updating to EB13, tried doing it a second time with the samsung tool but same problem.
planning to walk into a sprint store to get an exchange. though i don't have the extended warranty and passed my 30 days so i guess Samsung will have to do the exchange? Also is there a way to verify it is not refurbished?

i've been able to update my prl but i just put on a new rom and I havent tried again yet. Do you get an error message?

xtrezpasor said:
i've been able to update my prl but i just put on a new rom and I havent tried again yet. Do you get an error message?
Click to expand...
Click to collapse
i get either an internal error message or unknown error message. i still haven't been able to update my profile or prl. i've read that some can't even update firmware (i haven't tried). i just gave up. sprint told me there was no need to update them if everything is working (ie calls, texts, internet, ect.) and that continuosly trying to will get you error messages. i dont know how true that last statement is as they may have just been trying to get rid of me lol.

I had the same problem and it took 2 calls to work out. On the first, the tech claimed it was EB13. On the second, the tech reset the sprint switch for my phone and that seems to have worked. It took a little bit of time to explain to the tech that desire to update was to stay up-to-date vs. the real need to update (don't get me started on this one...) but at least he finally did something.
Before the second call I flashed back to DI18 to see if it was indeed the update, but the errors were the same.
I recommend finding an adventurous tech who's willing to play around with the system a little before you switch phones. Personally, I really don't want a refurb when I bought new.

Related

[Q] 4G: How is it being damaged?

Hello everyone,
I live in Indy where we don't currently have 4G and don't anticipate on getting it anytime soon.
However, I keep seeing threads pop up where people have flashed a rom or done something that breaks the 4G capability.
Does anyone know how this is happening? I'd like to keep my 4G intact just in case I ever get the chance to use it. Have played with several roms already. Phone came with Froyo and did the downgrade root method.
Thanks!
mgalyan said:
Hello everyone,
I live in Indy where we don't currently have 4G and don't anticipate on getting it anytime soon.
However, I keep seeing threads pop up where people have flashed a rom or done something that breaks the 4G capability.
Does anyone know how this is happening? I'd like to keep my 4G intact just in case I ever get the chance to use it. Have played with several roms already. Phone came with Froyo and did the downgrade root method.
Thanks!
Click to expand...
Click to collapse
there is no 4g support on aosp roms because the htc code for wimax is not open source. cyanogen only uses open source code in his roms and it is being reverse engineered at this moment. all the other sense roms should have working 4g w/ no problems.
mgalyan said:
Hello everyone,
I live in Indy where we don't currently have 4G and don't anticipate on getting it anytime soon.
However, I keep seeing threads pop up where people have flashed a rom or done something that breaks the 4G capability.
Does anyone know how this is happening? I'd like to keep my 4G intact just in case I ever get the chance to use it. Have played with several roms already. Phone came with Froyo and did the downgrade root method.
Thanks!
Click to expand...
Click to collapse
Well, I'm definitely not "in the know" regarding the 4G, but I would assume ROMs do not have the correct drivers or settings for the 4G.
However, if you do not think you will be getting soon, why not simply "lose" 4G ? Should you get 4G in your area, wouldn't flashing to an official ROM "fix" the 4G again ? That would of course require you to reinstall all your stuff, and make all the settings the way you want them again, but that's only a few hours of work usually.
For example I saw a thread about someone who went from CM6 to Fresh and 4g won't obtain a MAC address. I did the same thing. CM6 to Fresh.
Someone responded and said he'd have to return the phone for replacing.
Sent from my PC36100 using XDA App
mgalyan said:
Hello everyone,
I live in Indy where we don't currently have 4G and don't anticipate on getting it anytime soon.
However, I keep seeing threads pop up where people have flashed a rom or done something that breaks the 4G capability.
Does anyone know how this is happening? I'd like to keep my 4G intact just in case I ever get the chance to use it. Have played with several roms already. Phone came with Froyo and did the downgrade root method.
Thanks!
Click to expand...
Click to collapse
Hey fellow Sprint Evo user from Indy. Lets not worry about 4G in Indy, that won't come anytime soon considering Sprint can't get 3G implemented across Indy.
Here's how it happened to me....
I had my first EVO and I played with 4g before I rooted and rom'd it. After flashing a rom (Stock 2.2 rooted) it worked fine.
Then I had to replace my evo... so the replacement came, I opened it, and immediately rooted it. It wasn't even activated yet, and I did not play with 4g. After flashing Fresh 3.1.0.2 I noticed 4g wasnt working. I checked my MAC address and it was the same as under the battery, but for some reason my phone would not get past the "scanning" stage.
So... here's what I did:
I flashed RA Recovery and wiped everything and flashed to the latest OTA (HTC 3.26.651.6) which can be found here. After that I started playing around with my 4g, and got it to work. Then I flashed Fresh 3.2 and my 4g still works.
Someone had recommended I delete my tree.xml file which I never tried... a complete wipe did that anyways.
Anyways... sorry to make this long. Just chipping in what I have found. I hope it helps.
Yeah I'm not entirely worried about 4G. I just don't want to do anything unknowingly permanent. I tend to sell my phones on eBay when I'm ready to upgrade and a 3G only evo wouldn't be worth much.
Sent from my PC36100 using XDA App
the only permanent 4g damage you can do is to wipe the RSA keys. nobody seems to really know how this happens. it happened to my evo and i had never even rooted before.
Yeah my RSA certs got wiped; had an issue one night flashing a ROM and latest WiMax, things didn't wipe right and all hell broke loose, ended up flashing the WiMax radio twice and that seemed to do it. Someone else mentioned this here and that seemed to do it for me.
Sent from my
conqu1stador said:
Yeah my RSA certs got wiped; had an issue one night flashing a ROM and latest WiMax, things didn't wipe right and all hell broke loose, ended up flashing the WiMax radio twice and that seemed to do it. Someone else mentioned this here and that seemed to do it for me.
Sent from my
Click to expand...
Click to collapse
wait you got your rsa certs back? how????
Ahh sorry, no. I guess I see how that might have sounded like that. Meant someone else seemed to have the same issue, far as I know one cannot fix this themselves.
Sorry. New Evo coming from Sprint due to other issues, but that's how I ended up losing my WiMax.
Sent from my
Last-Chance said:
wait you got your rsa certs back? how????
Click to expand...
Click to collapse
yeah, i read his post at first like that too. when he said "that seemed to do it", i think he meant that is what wiped the rsa keys. but can we get clarification?
sprint basically needs to create a tool that restores rsa keys for the evo. i understand they have this for their 4g data cards already. i'm hoping they do this so i don't have to return my phone (which is otherwise perfect) for some effed up refurb.
EDIT: oops, didn't realize a pg 2 had appeared. so no rsa key fix here...move on...
conqu1stador said:
Ahh sorry, no. I guess I see how that might have sounded like that. Meant someone else seemed to have the same issue, far as I know one cannot fix this themselves.
Sorry. New Evo coming from Sprint due to other issues, but that's how I ended up losing my WiMax.
Sent from my
Click to expand...
Click to collapse
are you within 30 days of purchase? if not, how did you get sprint to send you a new one? the CSR i spoke with told me they don't have the option to order new and when a replacement is ordered you will get refurb if they have them and new if they have no refurb. also, do you pay the sprint insurance? i think that factors into this as well. i pay the $7 insurance.
hperry said:
are you within 30 days of purchase? if not, how did you get sprint to send you a new one? the CSR i spoke with told me they don't have the option to order new and when a replacement is ordered you will get refurb if they have them and new if they have no refurb. also, do you pay the sprint insurance? i think that factors into this as well. i pay the $7 insurance.
Click to expand...
Click to collapse
Yeah, I pay the $7 but going through Sprint, not Asurion. 30 days has come and gone but they've been quite helpful about it.
Having issues with the phone that falls under the 1 Year Manufacturers warranty.
conqu1stador said:
Yeah, I pay the $7 but going through Sprint, not Asurion. 30 days has come and gone but they've been quite helpful about it.
Having issues with the phone that falls under the 1 Year Manufacturers warranty.
Click to expand...
Click to collapse
right, i agree that it falls under the manufacturers warranty and i am also dealing directly with sprint but they will not guarantee me a new phone as replacement. it's the hit or miss thing i described above. i called a corp store and they said the same thing. in fact, they said they had refubs in stock so i would walk out of the store with a refurb. i asked you about the $7 thing because i'm wondering if their systems treat the replacement differently depending on whether you pay it or not. i was literally told there is no way they could order me a new phone as replacement and as far as sprint reps go, this one sounded more "with it" than others. have you received the phone yet? is it really new?
Well, dude said it'd be new ... am waiting 2-4 business days as they didn't have any in stock at the store. He made it sound like if they had one in the back he'd hook it up, but they didn't. Am assuming it's going to be new. If not, I just hope I don't come up with some other issue if it is a refurb. Have had bad experiences with refurbished - uh - things in the past.
I didn't want to press my luck and ask if another Sprint store in the area might have any in stock, thus I could head elsewhere ... figured I'd just let it all play out. Time will tell though if it's new or not. As said, as long as I have a phone that works I wouldn't really mind a refurb. But I'd prefer a new one ...
right. i share the same opinion. prefer new over refurb. and i'm hard pressed to go the refurb route now with my only issue being non-functional 4g.
let us know what you end up with...
Yessir, will do.
Got the new phone, everything went swimmingly (do people really say that?) and it appears to be new, guy said it was new, not refurbished. Will have to check when I find the post that detailed the quick way of checking.
People were extremely helpful, 4G is back baybaaaay but also soon to be gone. But, I noticed I didn't have an SD card, not sure if he was supposed to have taken mine out and put it in, alas I just walked out without checking. Sat down with a beer and noticed and had to go back up there. All is well in the world, all is well.
Sent from my PC36100 using XDA App

[Q] N00b question, Can't receive calls, texts flood my phone at same time.

Hey guys,
So this might be a n00b question to ask but i haven't seen any other posts on it for the Evo 4g.
I can make calls, but not receive them. I can send texts and people get them right away, but i don't receive them right away, I receive all my texts at once an hour or two later, sometimes a day later. I checked my system time and it was supposed to be 9:30 am but it said 4:45 pm, then it went back to 9:30 am about 5 min later.
It seems like a radio problem because my network works fine with facebook and heytel.
I was wondering if anyone has had experience with this, is it a network issue i need to contact sprint or is it a problem within the phone itself.
Is your evo rooted?
I had a similar problem but it was when i had a blackberry but it wasnt all the time. Sometimes i got texts almost a day later.
*Usually*, it is a network issue. You can try updating your profile in the settings menu. Also, it is not uncommon to experience such things while roaming.
Posting & replying via the XDA Premium app
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Daniel Grumet said:
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Click to expand...
Click to collapse
Give it a day or two, you definitely don't want to pay for something you don't need.
Also, back up your current setup, calikulin format all, and try flashing something else to see if the problem is ROM based.
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Daniel Grumet said:
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Click to expand...
Click to collapse
Flash a different kernel. It shouldn't have an affect on your issue, but, I've learned that anything us possible with smartphones.
Posting & replying via the XDA Premium app
Thanks Doug, not sure how to flash just the kernel but i'll look it up and post the results later today. Thanks for the tips!!
I tried reflashing the entire ROM and no dice. Think it's definitely a network issue. Going to sprint today, keep you guys posted.
I had the same problem and was on EVIO 1.8. I reflashed my PRI and that seem to have solved my problem. I tried many things but after flashing the PRI the phone has had no problems and that was about a month ago.
Here is my post to someone who had a similar problem as you.
http://forum.xda-developers.com/showthread.php?t=1028403

[Q] Second Dinc 2, Second Root Attempt

So last night I attempted to root my first Dinc 2. I followed the tutorial exactly using revolutionary to S-Off and the SU zip to root. Everything went smooth except I lost 3G signal. I then flashed several roms (CM7, virtuous, MIUI) and they all worked fine except still no 3g. I then tried a list of about 8 different radios incuding the newest 1.09.01.0622, still nothing.
At that point I decided to call verizon. They then informed me that my MEID was put on the lost/stolen list (crazy i kno), and that they could not help to activate it. They suggested I call amazon to get a new phone, which I did and it will be here tomorrow.
Naturally I still want to root but this issue is extremely frustrating and I want to make sure it doesnt happen a second time. So... does anyone have any suggestions for avoiding radio problems during the root?
Any help is appreciated... thanks!
Flashing a rom or rooting will not put your meid in the lost/stolen list. You confusing your radio issue with this. If your meid is on that list u cant ever get it activated ever.... No matter what. So basically u got bad phone from them. This is not a radio issue
Sent from my ADR6350 using XDA App
silentjoker said:
Flashing a rom or rooting will not put your meid in the lost/stolen list. You confusing your radio issue with this. If your meid is on that list u cant ever get it activated ever.... No matter what. So basically u got bad phone from them. This is not a radio issue
Sent from my ADR6350 using XDA App
Click to expand...
Click to collapse
I agree with you, 100%. The funny thing is that when i first got the phone yesterday morning I activated it and had 3g up and running just fine. It wasn't until I rooted and started flashing roms/radios that the 3g disappeared and I eventually had to call verizon.
I'm guessing the bad meid was a result of changing the radio so many times. So my primary concern is losing the 3G radio again when I go to root the new phone.
seekup241 said:
I agree with you, 100%. The funny thing is that when i first got the phone yesterday morning I activated it and had 3g up and running just fine. It wasn't until I rooted and started flashing roms/radios that the 3g disappeared and I eventually had to call verizon.
I'm guessing the bad meid was a result of changing the radio so many times. So my primary concern is losing the 3G radio again when I go to root the new phone.
Click to expand...
Click to collapse
If I'm not mistaken someone has to report a phone lost or stolen in order for the MEID to be blocked by verizon. However it could have been someone doing just this and fat fingered the number.
Changing radio's multiple times or doing anything with root will not cause your meid to be blocked. Sounds like it was a mistake on the part of Verizon, in which case they owe you a phone right then and there.
Luckily Amazon is a great company and they made it right for you.
True, amazons support is amazing. I agree it must've been an error on verizons part but I also was thinking that I mightve rooted to quickly. I literally activated the phone and rooted like 2 mins later and my old phones service hadn't switched off yet. Idk, either way I'm waiting a day or 2 on the next one.
Rooting is like installing another version of windows on your pc. Its irrelivent from what verizon does. It just runs the phones hardware. I rooted all my phones like 10 mins afer i got em. Verizon cant see you have root remotly atm.. and they really dont care unless your sucking bandwidth with free pc tether. So rest assured u can root asap ur new phone.
Sent from my ADR6350 using XDA App
Good call man I just rooted phone #2 and everything's working great. Off to grab some roms. Thanks guys.
**** spoke too soon maybe? getting superuser force close when I try to flash clockwork recovery in rom manager. Tried to reset the phone, and reinstall rom manager but its still SU still isnt granting permissions. any ideas?
EDIT - NVM got permissions working just reinstalled SU
How in Gods name did you just get a dinc2 that didn't have 2.3.3? Just got mine today from VZ and the OTA got pushed to my phone before I even got of the store. Now I'm stock without Root. meh.
Sent from my ADR6350 using XDA Premium App
Guys I would just purchase an XTC clip. I'm sure raskal is going to continue supporting new devices even though HTC is going to unlock them eventually. The thing with that though is that they do it wayyy too late, and you have to submit a bunch of info an void warranties. no thanks that's like christmas morning theres a bunch of presents under the tree but you can't open them until new years, maybe february.
All of the dinc 2's shipped by amazon right now have 2.2

[Q] Anyone else getting random resets on thier S3?

Been getting these ever since the phone was new...a lot like the E4GT did when the 4G was turned on running custom ROMs? It does this just enough to be anoying, not enough to take it in and complain...yet!
I'm rooted and stock ROM, but it did it on blazer ROM too. Also did it completely stock - no root! Back then with the shortages of phones I thought I'd wait to do something and hope maybe a software update might come in to save the day? lol
I guess it does it about once/day on average. Anyone else getting this?
Never happened to me thankfully in about 2 months of owning the phone.
This happened to mine as well... I guess its a TWiz glitch because it has not happened since I switched to CM10. Try an AOSP ROM and see if it helps. I used to get daily reboots just like you.
Sent from my Nexus 7 using xda app-developers app
I have had this phone for about 2 months now, runned a couple of custom roms, and I've never seen that.
ok, I guess I'll take it in to sprint store and see what they say...If they're feeling generous maybe they'll just replace it?
Well, I spent some time with a Sprint Technician last week trying to fix this "reseting" problem. The gal told me she'd call on Saturday to see if the phone had reset at all ...in other words to see if what she had done fixed my problem? Well she never called me back!!! So I phoned Sprint on Monday and told them it had reset twice on me in the time period
So, the gal I talked with created an "E-Ticket"? Then told me to take the phone to my local store and let them determine what to do next...My question is this:
I'm rooted and running stock right now (LI3) Both Modem and ROM.
Should I do a restore to stock before I go in?
Will they be able to tell that I was rooted?
Will they care?
Or should I just take the phone in like it is and be above board with them the whole way?
They prolly won't believe me when I tell them the phone did this when it was bran new un-rooted
Anyone?
This is probably not the response for which you are looking, but I have zero problems of any kind. I have been running the LIG leak since the day that it became available. I wish that I had some insight for you or could be of help.

Going to sprint repair center do i need to go stock/unrooted

I got an appt with sprint tech support or repair center whatever its called . I got to walk into one those stores in my area today in about 4 hours . Ive called sprint to many times about getting to many phantom voicemails, calls not going through, my phone not ringing when someone else calls me etc.. so they said to take it in . Im currently running Calks 3.0 GB rom EL29 and when you turn on the phone i have the yellow triangle show up..
Do i need to revert back to completely stock ?
or can i just take in like that and will they service it that way?
TIA to anyone that responds back with help....
MODS i know this has been asked before but i searched and didnt find the answer ..
Yes flash any stock rom before going.
Sent from my SPH-D710 using Tapatalk 2
do i have to unroot as well?
also whats the best way to back up sms, mms ive tried TB but didnt work for some reason gonna give another try but wondering if there might be something else?
EDIT: so i odin'ed stock rooted EL29 rom that i had on my pc .. will that work or should i also unroot?
dont want to drive all the way to the sprint store for them to tell "OH your device is rooted and we wont work on a device that is rooted". or tell me oh the reason your device is not working could be cause its rooted....
EDIT 2 : installed stock rooted EL 29 and when phone booted it notified me of the update available "ICS" gonna actually let it install since i know stock ICS sucks. .
Ma$etas said:
do i have to unroot as well?
also whats the best way to back up sms, mms ive tried TB but didnt work for some reason gonna give another try but wondering if there might be something else?
EDIT: so i odin'ed stock rooted EL29 rom that i had on my pc .. will that work or should i also unroot?
dont want to drive all the way to the sprint store for them to tell "OH your device is rooted and we wont work on a device that is rooted". or tell me oh the reason your device is not working could be cause its rooted....
EDIT 2 : installed stock rooted EL 29 and when phone booted it notified me of the update available "ICS" gonna actually let it install since i know stock ICS sucks. .
Click to expand...
Click to collapse
Just go with fi27 unrooted. Shoul have no issues.
Sent from my SPH-D710 using Tapatalk 2
garwynn said:
Just go with fi27 unrooted. Shoul have no issues.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Well i had odined back to stock rooted EL29 and then after reboot a minute later i got the notification to update so i did then that happen about 3 times till finally got to Fi27 and i dont have root...
I went into the Sprint repair center so they could look at it . THE Rep asked me "so whats wrong with your phone?" so i start telling her that i my phone wont ring some times and that some times it will ring till the callers phone has rang about 4 times and then she says" Oh thats normal the phone is set up that way its set up to have that delay" i was like WROOOOONNGGG no way any phone is set up to have a delay .. well we went back and forth and they didnt even touch my phone i could have been on any custom rom and they wouldnt have cared . she just put some notes in my acct for the next rep to help me....
I also to prove to her the problem grabbed one of the phones on display that is active it was a EVO 4g LTE and called my phone from it and my phone didnt ring till the 4th ring hanged up and then called the EVO phone back and the evo rang on first ring.. All she said was oh its our network theres a tower down went back and forth and figured she dont know what she's talking about....
Then called sprint and the rep did a RTN or something like that which included a full wipe and restore of factory settings and now during the day i have to see if it works or not.
Ma$etas said:
Well i had odined back to stock rooted EL29 and then after reboot a minute later i got the notification to update so i did then that happen about 3 times till finally got to Fi27 and i dont have root...
I went into the Sprint repair center so they could look at it . THE Rep asked me "so whats wrong with your phone?" so i start telling her that i my phone wont ring some times and that some times it will ring till the callers phone has rang about 4 times and then she says" Oh thats normal the phone is set up that way its set up to have that delay" i was like WROOOOONNGGG no way any phone is set up to have a delay .. well we went back and forth and they didnt even touch my phone i could have been on any custom rom and they wouldnt have cared . she just put some notes in my acct for the next rep to help me....
I also to prove to her the problem grabbed one of the phones on display that is active it was a EVO 4g LTE and called my phone from it and my phone didnt ring till the 4th ring hanged up and then called the EVO phone back and the evo rang on first ring.. All she said was oh its our network theres a tower down went back and forth and figured she dont know what she's talking about....
Then called sprint and the rep did a RTN or something like that which included a full wipe and restore of factory settings and now during the day i have to see if it works or not.
Click to expand...
Click to collapse
We had this happen to us during NV updates in the area. Not sure if that was it or another issue so I'll throw this out as well: Did you upgrade from an older phone and keep the phone? If so, make sure it's turned off. If it's still happening you'll probably want to see if they're doing NV upgrades in the area as we had all sorts of funky stuff happening. (Towers reporting wrong times, etc.)
garwynn said:
We had this happen to us during NV updates in the area. Not sure if that was it or another issue so I'll throw this out as well: Did you upgrade from an older phone and keep the phone? If so, make sure it's turned off. If it's still happening you'll probably want to see if they're doing NV upgrades in the area as we had all sorts of funky stuff happening. (Towers reporting wrong times, etc.)
Click to expand...
Click to collapse
This is the phone i started sprint service with.. I have had this issue since i got the phone....Now that my contract with sprint is over and finally fed up with this issue and have the time to deal with it im trying to get this fixed by sprint....
Also i have three Business lines and on one (after that person lost, then broker the 2nd phone both Epic 4g ) i have a htc touch pro 2 . we were in a bad reception area and that phone was able to stream a movie on youtube and this phone couldnt even stream pandora .....
Ma$etas said:
This is the phone i started sprint service with.. I have had this issue since i got the phone....Now that my contract with sprint is over and finally fed up with this issue and have the time to deal with it im trying to get this fixed by sprint....
Also i have three Business lines and on one (after that person lost, then broker the 2nd phone both Epic 4g ) i have a htc touch pro 2 . we were in a bad reception area and that phone was able to stream a movie on youtube and this phone couldnt even stream pandora .....
Click to expand...
Click to collapse
Unfortunately the antenna for this phone seems to be a big sticking point for a lot of folks. Now that NV is almost done around here I am doing better; the recent modem updates helped as well. But there are still some problems.... like a certain location I know I have to get off the phone because the tower handoff fails every time.
the radio on this phone sucks thats why im undecided on what phone to upgrade too.. I need to change phone cause of this problem but what phone should i get is the problem
SGS3 almost the same as this phone yeah i know it has some new features but i feel like since its a samsung it most likely will have the same issue : weak radio...
HTC EVO 4g LTE very low on memory . many complain about it having issues connecting to LTE (where LTE is available) but HTC does make good Radio's ..
Galaxy note 2 has many new features it is big in size but ill get used to it and ill use a bluetooth so i wont look crazy holding up to my ear but since theres no LTE in my area i cant be able to talk and surf the web (the evo and sgs3 could) its still a samsung and samsung makes weak radios ....
Ma$etas said:
the radio on this phone sucks thats why im undecided on what phone to upgrade too.. I need to change phone cause of this problem but what phone should i get is the problem
SGS3 almost the same as this phone yeah i know it has some new features but i feel like since its a samsung it most likely will have the same issue : weak radio...
HTC EVO 4g LTE very low on memory . many complain about it having issues connecting to LTE (where LTE is available) but HTC does make good Radio's ..
Galaxy note 2 has many new features it is big in size but ill get used to it and ill use a bluetooth so i wont look crazy holding up to my ear but since theres no LTE in my area i cant be able to talk and surf the web (the evo and sgs3 could) its still a samsung and samsung makes weak radios ....
Click to expand...
Click to collapse
If you can convince them - honestly, whittle it down to 3-4 and then take them out to your regular work sites and test them.
Then based on how they perform where you need it to you can make a call.
Not sure how it works with Sprint but would think they should allow this kind of testing before you purchase - or upgrade in your case. (MVNO we use does this...)
what i know of sprint is they let you use the device for 14 days and you have to decide if you want it or not....
also i was thinking of trying tmobile out cause im tired of sprints slow 3g data.. I dont have Sprints 4g service everywhere i go... just want to see if anyone who lives in the inland empire California can tell me there experience with it...

Categories

Resources