Develop Bugs

[Q] Rooted G2 Sent to HTC

I broke my first G2 after 6 months of use. Its rooted and everything and while it looks almost new with no physical defects the problem is that the screen won't display any color - just all pitch black backlight. So I called t-mobile and they are sending me a brand new g2 while I send my broken one to HTC for repair. Anyone been in the same situation as me? It's not like they would reprimand my new phone if they see that I rooted the broken G2

agestyxracer said:
I broke my first G2 after 6 months of use. Its rooted and everything and while it looks almost new with no physical defects the problem is that the screen won't display any color - just all pitch black backlight. So I called t-mobile and they are sending me a brand new g2 while I send my broken one to HTC for repair. Anyone been in the same situation as me? It's not like they would reprimand my new phone if they see that I rooted the broken G2
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Click to collapse
Well... if T-Mobile finds out you moded you phone. You will pay 200+ bucks. I just hope they don't find out
Sent from my HTC Desire Z using XDA Premium App

Who knows. I will say that I have never heard of anyone getting charged as long as there was no water damage. Please let us know how it goes.
Sent from my HTC Vision using XDA App

Worked for tmobile. They may charge you a restocking fee if the phone is flagged once it's repaired.
Sent from my PG06100 using XDA Premium App

Yup, if they notice your in deep doo doo sir.
Sent from my HTC Vision using XDA Premium App

shortlived said:
Who knows. I will say that I have never heard of anyone getting charged as long as there was no water damage. Please let us know how it goes.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Aha my friend had to pay cause he rooted his droid and forgot to put it back to stock
Sent from my HTC Desire Z using XDA Premium App

i broke the screen on my Desire z a while back and had to send it to HTC while it was rooted cause i couldnt do a factory reset on it without the screen being on... they fixed it and sent it right back to me with no issues...
my understanding is that the very first thing they do is do a factory reset on the phone just in case the issue is software related...
so as long as u didnt go S-OFF i think you will be fine... make sure to let us know wt happens once u find out...

3 month bump: T-mobile didn't find out anything so I'm good, got a brand new rooted phone. S-off and everything; the screen just didn't work. I wonder what the person who fixed it was thinking....

[Q] Desire HD won't boot or charge

Hi,
My Desire HD one morning didn't start when i tried and neither receive charging.
The only sign of life is a mille second of life from the screen as I insert the USD-micro cable. This sign of life is only when the battery is out and I insert the cable.
No LED light
No vibration
No sign of water damage (on battery at least)
What could be the problem, dead battery? Motherboard?
I have repaired a couple of HD2 before but hoped I wouldn't have to fix this one as well..
/Sam

Seems to be a hardware issue, maybe motherboard, you should try to un-root your device and send it for repairs if its still under warranty.

How can he un-root it if it doesn't start?

alex6vasy said:
How can he un-root it if it doesn't start?
Click to expand...
Click to collapse
Ask it nicely?
Sent from my HTC Desire HD using xda premium

You can try connecting it to your pc and see if you can communicate with it via adb.

How strict do you think htc are when it comes to the worst case scenario having to send a rooted device back under warranty repairs?
Sent from my HTC Desire HD using xda premium

I think it just depends on your luck, I recently sent mine in cause it didn't want to start and I couldn't unroot it but they repaired it without any hassle.

That's what I thought. Guessing it all depends on the repair guy whether it's worth the hassle for him to fill out paperwork saying its rooted and voids warranty or just fix it quick without any hassle.
Sent from my HTC Desire HD using xda premium

Need advice on replacing?

I am experiencing that crappy screen flickering issue, its just annoying. Updated to 1.29,no luck.
I ordered the International version and got it from France. I am in the US.
Can someone tell me what do I have to do to get it replaced? I am still under 20 days since I got it.
Thanks
Sent from my HTC One X

Contact your retailer and ask for a return, they should class it as DOA. Just explain the issue to them.
Sent from my HTC One X using Tapatalk 2

According to a thread HTC says flickering is a software issue and will be fixed with next OTA
Sent from my HTC One X using Tapatalk 2

darqadius said:
According to a thread HTC says flickering is a software issue and will be fixed with next OTA
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
They say that but I didn't even have it on .126 UK on o2, so it can't always be software.
Sent from my HTC One X using xda premium

I notice flickering only on lowest brightness whilst taping on the screen... Do I finding annoying? Not really... But cannot return my phone coz i have rooted it through htcdev. If there will be an official announcement that it's hardware then I'll smash my phone over the wall and claim replacement through my insurance
Sent from my HTC One X using Tapatalk 2

wait a minute, so what does replacement cover? I mean, under what circumstances can I actually get a replacement?
And I am pretty sure its not software related. I started of with 1.26 or 27 can't remember.. then updated to 1.28, and now on 1.29.. it is still doing the same ol crappy flickering

Sabspave said:
wait a minute, so what does replacement cover? I mean, under what circumstances can I actually get a replacement?
And I am pretty sure its not software related. I started of with 1.26 or 27 can't remember.. then updated to 1.28, and now on 1.29.. it is still doing the same ol crappy flickering
Click to expand...
Click to collapse
If you unlocked your bootloader you warranty is gone, although it says "may" on the website will leave HTC open to law suites.
I would do as above "drop" my phone claim off insurance.
Sent from my HTC One X using xda premium

HTC is saying flickering will be fixed with next OTA (next after 1.29).
HTC already warned that their "may" means "will"
Sent from my HTC One X using Tapatalk 2

Warranty UK

I have a one x two year contract with Vodafone UK. Correct me if I am wrong but if my phone goes faulty within the contract period is it Vodafones responsibility to repair/replace it. For this reason is it not likely that the boot loader will never be checked for locked/unlocked status, hence it is safe to htcdev unlock
Sent from my HTC One X using Tapatalk 2

they would have the right to check...

phil112345 said:
they would have the right to check...
Click to expand...
Click to collapse
Yes but are they likely to
Sent from my HTC One X using Tapatalk 2

Probably. End of the day that's the risk you take

EddyOS said:
Probably. End of the day that's the risk you take
Click to expand...
Click to collapse
I wouldn't imagine the Vodafone employees to be too Tech savy
Sent from my HTC One X using Tapatalk 2

I imagine they would check, if you're careful and follow all instructions to the word they should never need to though

Liam0o said:
I imagine they would check, if you're careful and follow all instructions to the word they should never need to though
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Click to collapse
Why do you think that
Sent from my HTC One X using Tapatalk 2

KrisPerry said:
I wouldn't imagine the Vodafone employees to be too Tech savy
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
And if they send it back to HTC to be repaired? I read on the Vodafone forums that they did sometimes. Also they will be quite aware of HTCdev unlock. Its a right get out for them to use along with their favourite "water damage" excuse. Ive unlocked mine but i wont send it back if i have a problem, ill use my insurance.

from my experience with the one x and vodaphone staff they wouldnt have a clue one of them told me to to a system reboot and then i would need to connect it to a pc as she had wiped the rom i said oh thanx for the help and hung up not very savy when it comes to the one x defo not

steve36 said:
from my experience with the one x and vodaphone staff they wouldnt have a clue one of them told me to to a system reboot and then i would need to connect it to a pc as she had wiped the rom i said oh thanx for the help and hung up not very savy when it comes to the one x defo not
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Click to collapse
phone support staff are not the same as tech/repair staff. vodafone may even send it to a subcontractor/htc for repair or further tests who would be capable of checking such things

cjm1979 said:
And if they send it back to HTC to be repaired? I read on the Vodafone forums that they did sometimes. Also they will be quite aware of HTCdev unlock. Its a right get out for them to use along with their favourite "water damage" excuse. Ive unlocked mine but i wont send it back if i have a problem, ill use my insurance.
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Click to collapse
What insurance do you use. Do they repair, send a cheque, or replace the handset
Sent from my HTC One X using Tapatalk 2

KrisPerry said:
What insurance do you use. Do they repair, send a cheque, or replace the handset
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Its with my bank now and ive not used them yet. It used to be with Vodafone and they used to just replace with a new handset if it was beyond repair.

I´ve been reading, how to root, and it says you will lose, alter CID, so that´s an easy way to check if you unlocked the bootloader..
My question is, locking it again and run the RUU will get the original CID back?
And if so htc will not know it´s was unlocked in the first place?
thanks

Only problem is that it will say relocked rather than locked. There was someone who managed to get it back to locked apparently
Sent from my HTC One X using Tapatalk 2

KrisPerry said:
Only problem is that it will say relocked rather than locked. There was someone who managed to get it back to locked apparently
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Any link to the info?
Thanks
Sent from my HTC One X using Tapatalk 2
Maybe this will do the trick, anyone tried it > http://forum.xda-developers.com/showthread.php?t=1581653

I just decided to go for it and ditch the warranty. If I bricked the phone, there are loads of ways to fix it on here.
My only worry is I'd bring it to Vodafone and they would notice the CoreDroid custom icons.
Sent from my HTC One X using Tapatalk 2

In the 1st 6 months the seller must prove you caused the fault before denying a remedy. After 6 months its vice-versa
Unless they can demonstrate unlocking caused any issues, you're covered by the Sales of Goods Act

ferreinf said:
Any link to the info?
Thanks
Sent from my HTC One X using Tapatalk 2
Maybe this will do the trick, anyone tried it > http://forum.xda-developers.com/showthread.php?t=1581653
Click to expand...
Click to collapse
Its in the s off thread somewhere.
Sent from my HTC One X using Tapatalk 2

Looks like I got a defect one x.. ht23

hey everyone.. but a HTC ONE X international off a private seller, and with my luck its a ht23.. the only real problems I've experienced with it is flickering screen and a dead pixel.
my one question is will replacing the lcd screen fix the problems?
sorry if this has been posted before. I've looked and really havent seen an answer

Well, it'll fix the dead.pixel, unless the new screen has a dead/stick pixel
Flicker was fixed with 1.29.401.11, although it didn't affect all devices.

How would I go about checking what version I have??
Thanks for the help! I p.s I'm a noob
Sent from my HTC One X using Tapatalk 2

Tugs4life said:
How would I go about checking what version I have??
Thanks for the help! I p.s I'm a noob
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Settings>About>Software information>More and the build number is what your are looking for
Sent from my HTC One X using Tapatalk 2

Phone HTC and send it for warranty repair
Sent from my HTC One X using xda premium

I'm currently using the latest alpha of cm10 the build numbers are very different then the example you posted
Sent from my HTC One X using Tapatalk 2

Can I do that with an international version of the phone?? I I'm currently located in Canada as well
Sent from my HTC One X using Tapatalk 2

What benpope posted was the stock version number of the ROM. Since you are running a custom ROM, of course all the software versions would be different. Perhaps you should bring it back to stock since CM10 is still in alpha stage. And most likely you would need to put it back to its stock status if you were to send it to HTC for repairs.

Tugs4life said:
Can I do that with an international version of the phone?? I I'm currently located in Canada as well
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I have an HT23 bought in Canada and no problem with it so far...
did you try a LCD revival software, sometime on new LCD this can be fixed search the market...
HTC should help, if not you can claim warranty from the seller since in Canada we have seller obligation to a legal warranty EVEN with an unlocked bootloader...
I also wonder why you installed another rom and unlocked it if you had a bad pixel, but you may have a bad vision as well (Just Joking...)

Haha I just may. I bought it off a private seller. So it was rooted when I got it. It's not a big deal to me anymore. I found a great price for a new lcd and digitizer and may just fix it myself.
Thank you all for your help
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