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As you can see my DVP slipped out of my hand and hit the ground today. I loved the look of this phone and the fact it has a physical qwerty keyboard.
But it was a small drop and the thing shattered like crystal. I was also having signal issues, even in the middle of an open area. That and very few cracks are available for it.
So my questions are this. Should I pay for the out of warranty and get the phone replaced for 250 dollars. Should I go back to HTC and buy a whole new phone. Are there better Win7 phones than the DVP and the HD7 or are they probably the pinocle of phones right now?
HD7 has a worse screen no keyboard and the same signal issues. Better camera, though. But the DVP is a better phone in almost every other way...
Get a replacement. I'm really thinking the signal issues are software and that can be fixed in an update.
Gorilla Glass FTW right
Sent from my SGH-T959 using XDA App
I have used the HD7, but went to Sprint to get the keyboard. Any warranty replacement thru most carriers/agents is a return. Sometimes good, sometimes not so. I prefer a new to returb based on my experiences. I also like the physical keyboard as it for me is easier to operate. My experience with phones is that HTC generally has a good product, and I actually prefer to use them.
Sent from my T7575 using XDA Windows Phone 7 App
I am looking now to see if there are any vendors selling replacement screens for the DVP but I am not finding any.
I would see how much a new screen is. If it is $100 or something so then I would go that route. Fix the phone and then keep it or ebay it for $299 min and put that towards a new phone.
Dunno if you will like the HD7 anymore. Maybe the Omnia 7?
So I spoke with mobilicity and they said that because of the frequency they use (1700/2100) the best phones are the ones working with T-Mobile nothing in Canada will really work. So that means I'm ordering another DVP.
I just wish there was a way to get a working Windows explorer, I truly miss it.
Samsung Omnia 7 has Gorilla glass..
with gorilla glass don't you think is should be a little tougher??
slight22 said:
with gorilla glass don't you think is should be a little tougher??
Click to expand...
Click to collapse
DVP has Gorilla glass too? Man I have to be carefull with my Samsung than.. I already bought that hard case which hides which phone and model it is from behind and let people keep guessing.. I dont want every other person to carry the same phone like mine .. like ignorant Iphone users..
Just a couple videos off you tube about Gorilla Glass form Corning.
http://www.youtube.com/watch?v=dLXaCR6_0U0&feature=related
http://www.youtube.com/watch?v=jcGieF15lO0&feature=relmfu
http://www.youtube.com/watch?v=ZTX79QU-1-U&feature=relmfu
I think Dell and I are going to have a bit of a chat on monday!
Purple11 said:
DVP has Gorilla glass too? Man I have to be carefull with my Samsung than.. I already bought that hard case which hides which phone and model it is from behind and let people keep guessing.. I dont want every other person to carry the same phone like mine .. like ignorant Iphone users..
Click to expand...
Click to collapse
Gorilla glass Ian scratch resistant, not shatter resistant. I think lots of people make that incorrect assumption these days.
Sent from my SGH-T959 using XDA App
True but when it landed it landed on my plastic body kit first, and if you watch the videos they do alot more than the force of me dropping it.
I would honestly ditch this DVP and get Optimus7.
It turned out to be a great phone.
slight22 said:
As you can see my DVP slipped out of my hand and hit the ground today. I loved the look of this phone and the fact it has a physical qwerty keyboard.
But it was a small drop and the thing shattered like crystal. I was also having signal issues, even in the middle of an open area. That and very few cracks are available for it.
So my questions are this. Should I pay for the out of warranty and get the phone replaced for 250 dollars. Should I go back to HTC and buy a whole new phone. Are there better Win7 phones than the DVP and the HD7 or are they probably the pinocle of phones right now?
Click to expand...
Click to collapse
I suggest the Samsung Focus for $350 brand new at AT&T. It's expand to 40GB and has an AMOLED display like the DVP. It doesn't have the hardware KB, though.
slight22 said:
with gorilla glass don't you think is should be a little tougher??
Click to expand...
Click to collapse
Gorilla glass is very rigid. What that means is that it may be extremely scratch resistant, but enough force fast enough (a drop) is enough to break it. Where as other screen material may be less rigid (susceptible to scratches), but has a higher elasticity point, requiring more force to break.
So it is a tradeoff. If you never drop your phone, Gorilla Glass is the way to go.
slight22 said:
True but when it landed it landed on my plastic body kit first, and if you watch the videos they do alot more than the force of me dropping it.
Click to expand...
Click to collapse
Those videos are nice but they really are making people way too liberal with how they handle these phones. The primary use for Gorilla glass is to minimize scratches, not make the screen shatter proof or even really really shatter resistant.
Especially once you get above 3.5" these touchscreens become trivial to spiderweb on trivial drops.
Blackberries and other QWERTY devices (like eSeries) are dropped religiously but you don't see that many of them spiderwebbing, even though they don't use Corning Gorilla Glass
However, my niece scratched the screen of her e7x Nokia phone with her press-on nail while typing on the QWERTY keyboard. That's where Gorilla Glass shines.
And I would never replace a DVP with an Omnia 7. Not only is the keyboard worse (and portrait keyboards are imo better than landscape). It's just not as good a device.
MartyLK said:
I suggest the Samsung Focus for $350 brand new at AT&T. It's expand to 40GB and has an AMOLED display like the DVP. It doesn't have the hardware KB, though.
Click to expand...
Click to collapse
Dell has 32GB DVPs on their website for sale, with AT&T Bands as well as T-Mobile Bands.
I would get a DVP over a Focus.
I don't think some people know just how much a good portrait QWERTY keyboard is worth You can type twice as fast on that than a landscape slider (way less reach to get to the keys, touch typing becomes trivial after you get used to the layout), and faster than on a software keyboard as well. Plus, it maximizes your screen real-estate.
$350 + how much for a 32GB SD Card that you can be sure won't fail with all your stuff on it at any random time?
So i decided I like the DVP enough that i'm going to spend another 250 to get Dell to replace it. The only downside to the whole situation now, is getting it shipped up. Last time my friend in the states ordered it for me and they shipped it to him and then to me.
By the time it got to me (including brokerage fees) it was almost 600 bucks, now with the 250 she's cost me more than a 32 gig iphone and I still haven't upgraded the memory. (kinda waiting on a 64gig Micro SD card)
Now when i talked to dell yesterday they were griping about sending it to me in Canada because their computer system wouldn't let them put my address for either my mailing or my billing address. Knowing my luck i'm going to have to get my friend to pay for it again with his american billing address. sigh...
Though I am buying one other thing with it.
I don't want the case to protect it from falling but something with a little more grip to hold on to, the smooth plastic is very slippery.
Related
I was sitting at my desk at work, and I went to get up and go to lunch. I didn't realize my phone was on my lap, but when I got up my phone fell out of my lap, and on to the carpet. The back came off and the battery came out ("big deal", I thought, since every other time I dropped a phone [not often], the battery came out). I get the battery, get the back, and go to grab the phone, when I realized that the front is basically shattered.
The phone didn't fall more than 3 feet onto carpeted floor, and I was just in awe at that. I still am. Fortunately, Sprint is going to replace it because I have insurance, and apparently there is no deductible which is nice. My EVO hasn't given me any problems though and I see about others who seem to and I hope that the refurb unit lasts longer than this one did. I might also be investing in an Otterbox or something.
Here's a pic of the carnage:
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I dropped my phone onto the street when I was getting out of my car. It was from about 3-4' high. I bobbled it as a stood up and watched it crash face down to the ground in what appeared to be slow motion. Picked the phone up off the ground and it only had a few scratches on the corners. I thought for sure the screen would be cracked. I peeled off the screen protector when I got home, and not a single scratch on the screen. I don't use a case for the phone.
I guess my point to the story is that it could just be I was lucky, and you got unlucky. After my incident, I feel pretty confident in the HTC build quality.
Forgot to mention; sucks what happened to your phone. Good thing for insurance.
ckombo said:
Forgot to mention; sucks what happened to your phone. Good thing for insurance.
Click to expand...
Click to collapse
Thanks.
Yeah I dropped mine onto the wood floor at my house from a similar height as what happened today and nothing really happened, so that's why I was shocked. I dropped my Pre probably 4 or 5 times when I had it and nothing at all happened to it. The Pre was a tank for me, which is surprising since pretty much everyone else who had it complained bigtime about the build quality of it.
I'm debating on whether or not I should unroot my phone before I bring it back on Monday. The person at the store didn't even turn the screen on when I brought it in and approved it, but I didn't know if some flak would come of it running an (obviously not stock) rooted ROM when it got wherever it's going).
Or maybe they'll just toss it into the trash.
with the new what insurance is set up they should be able to fix your screen and hand it back to you IF its just the screen damaged
They'll actually just replace the screen for you at a repair center, instead ordering a refurb.
Sent from my PC36100 using Tapatalk
Could also be that the screen is or works like tempered/safety glass. You can take a ball peen hammer to the center of a sheet of safety glass with little to no affect. But take the same hammer and strike the edge of the glass and the sheet will crumble like the Yankees in a playoff game.
If your EVO landed on its side when it fell, that could be the cause. It's happened in my office many times with people's iPhones. I find that my Ghost Armor works well to diffuse the smaller bumps, though mine is covered in a rubberized case 80% of the time as well.
Hopefully you get a good replacement.
jimbobcooterrooter said:
They'll actually just replace the screen for you at a repair center, instead ordering a refurb.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
They already ordered a replacement, it'll be in on Monday.
An Otterbox is a good idea ... it will help in the future.
I've said this from the beginning. All shatters start points occur from the bottom left or right of the phone!
exSD said:
I've said this from the beginning. All shatters start points occur from the bottom left or right of the phone!
Click to expand...
Click to collapse
lol yep that it did.
Seriously question build quality? You're kidding, right? ANY glass will shatter when dropped, period. This has nothing to do with build quality. Would you prefer it to be plastic and have a million scratches on the screen?
Now if you were to complain about the screen separation issues, THAT would be a build quality issue. But NO phone is perfect.
I've dropped my phone dozens of times, many from 3 ft, others from 5 ft, I do have a black rubber case on it that only says htc on the back that I picked up on launch day. so far its never came apart or scratched or anything happened that would make it less than mint. I'm impressed with it and honestly don't see a way to destroy the thing unless I wanted to
zeuzinn said:
Seriously question build quality? You're kidding, right? ANY glass will shatter when dropped, period. This has nothing to do with build quality. Would you prefer it to be plastic and have a million scratches on the screen?
Now if you were to complain about the screen separation issues, THAT would be a build quality issue. But NO phone is perfect.
Click to expand...
Click to collapse
Drop glass from 3 ft onto carpet, and see how often it breaks. I venture to guess it'll almost never break. I have never once broken a phone and now my EVO slides off my lap and it shatters. And I have no right to question the quality of it?
Don't get me wrong I love it and can't wait to get another so I can continue to play with it, but seriously.
I guess I fail to see the part where there's a design flaw sounds more like a memory flaw
midaseris said:
I guess I fail to see the part where there's a design flaw sounds more like a memory flaw
Click to expand...
Click to collapse
Are screens getting busted to **** from a minor fall a very common occurance?
mrmylanman said:
Are screens getting busted to **** from a minor fall a very common occurance?
Click to expand...
Click to collapse
The sample size is rather small but you're 1/1 so I'd venture a guess as to yes. Angle of impact seems to be the common denominator here, a flaw in the design there is not. $10 says you don't leave it on your lap and stand up to go to lunch again...but if you do report back here so we can hear about it again.
Its also possible your screen/glass might have had an imperfection in it as well . I have heard of glass windows in cars shattering with just the slightest of impacts . Granted they are rare , far and few between . Every once in a while the process of making the glass screws up causing weak points in its structure . Its possible this might be the case with yours . Glass was already weak from the manufacturing process and the small fall was enough to cause it to shatter .
I've dropped my phone from my lap getting out of my truck on asphalt. Thought for sure the screen was toast but just a few scuff marks around the plastic edge. second time it fell from waste height on concrete and that shattered the screen.
Otterbox offers good protection but I can't get over how HUGE the cases are. I ended up with Pt case. Just something to sheild the edges/corners a little better.
Thats why I'm calling bs the phone had to hit the desk or something you could slam the phone on carpet and not break the glass by the way if your at your desk why is the phone in your lap mobile porn or something
mrmylanman said:
Drop glass from 3 ft onto carpet, and see how often it breaks. I venture to guess it'll almost never break. I have never once broken a phone and now my EVO slides off my lap and it shatters. And I have no right to question the quality of it?
Don't get me wrong I love it and can't wait to get another so I can continue to play with it, but seriously.
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
So well, its been weeks since i was able to use my phone since the screen was completely shattered. Got my screen replaced today after my shipment arrive..
Used it for 30 minutes and this is what happens
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Also, the screen is unusually "glossy"
Help!
Did I mess up something or got a fake **** shipped to me?
*sorry for bad quality image, took on a retarded phone, the only other source I have at this moment*
Sabspave said:
Did I mess up something or got a fake **** shipped to me?
Click to expand...
Click to collapse
Something similar happened to me. The day I got my phone I was cleaning the display and some of the cleaner leaked between the glass and the panel. It grew in to a big grey blob and started moving from the top of the phone to the bottom. It went completely away overnight. It just happened again a few days ago when I was putting a screen protector on. Same thing, moved from top to bottom and went away overnight. Hope your's does the same.
BTW, from the AT&T logo you're in the wrong forum. I'm guessing the displays act the same though.
BarryH_GEG said:
Something similar happened to me. The day I got my phone I was cleaning the display and some of the cleaner leaked between the glass and the panel. It grew in to a big grey blob and started moving from the top of the phone to the bottom. It went completely away overnight. It just happened again a few days ago when I was putting a screen protector on. Same thing, moved from top to bottom and went away overnight. Hope your's does the same.
BTW, from the AT&T logo you're in the wrong forum. I'm guessing the displays act the same though.
Click to expand...
Click to collapse
interesting, but I did not use any cleaner...
And I actually own the International version, I was pissed off when they shipped me the one with ATT logo but figured its just a damn logo, might as well stick to it..
I am wondering whats with the "glossy" look tho' . Nothing at all like my previous screen..Looking at it from a slightly tilted angle, it looks like those mercury mirrors! -_-
Sabspave said:
interesting, but I did not use any cleaner...
And I actually own the International version, I was pissed off when they shipped me the one with ATT logo but figured its just a damn logo, might as well stick to it..
I am wondering whats with the "glossy" look tho' . Nothing at all like my previous screen..Looking at it from a slightly tilted angle, it looks like those mercury mirrors! -_-
Click to expand...
Click to collapse
The One XL (AT&T) display is made by Sony. Maybe it's different than the Acer and Sharp in the One X? The Gorilla Glass is laminated to the display and I'd guess that would be the same part regardless of who produced the panel itself. I wonder if yours is just the display part w/o the GG glass overlay? But then what's the moisture "blob" in between? Curious.
BarryH_GEG said:
The One XL (AT&T) display is made by Sony. Maybe it's different than the Acer and Sharp in the One X? The Gorilla Glass is laminated to the display and I'd guess that would be the same part regardless of who produced the panel itself. I wonder if yours is just the display part w/o the GG glass overlay? But then what's the moisture "blob" in between? Curious.
Click to expand...
Click to collapse
I hope it doesn't matter :/
And that is my exact question, I just did some comparison with my shattered screen, the "blob" in the middle is exactly how its suppose to look like, I am guessing it is not firmly attached to lcd?
bleh I might have to visit a local phone repair shop or something.. this sucks .. Another crappy issue is that, the LEDs are way off alignment, a good centimeter off ..
day can't keep getting worse..
Since when are there AT&T branded internationals? :s
Sent from my HTC One X using xda app-developers app
4z01235 said:
Since when are there AT&T branded internationals? :s
Click to expand...
Click to collapse
It's an AT&T-branded replacement display on a Teg3 One X.
Ah that makes sense lol. I'm so out of it today.
Sent from my HTC One X using xda app-developers app
This actually makes me wonder, and as far as I once heard the designs on the at& the and the International one x may seem alike but as far as I am concerned there is a minimal design difference, but don't take my answer for 100% sure, but that's maybe a possibility. Correct me if I'm wrong.
A friend of mine just had his digitizer replaced after he smashed it and has the same issue as you. Looks like it's not bonded to the LCD properly, the screen flexes when pressed. He is sending it back for repair again.
This is why my One X repair is delayed.
I broke my One X screen over a month ago now. It's been at the repair centre for that long. The reason is that the market has been flooded with cheap, hand-made, screens that have this exact problem and they are waiting for proper screens to become available. The official screens are bonded using a machine - very few of these cheap ones are fault free.
Likewise, if you have the digitizer replaced by a 3rd party, the chances are that they will do it by hand, leading to this problem. Be careful where you send your One X for repair if you do not use HTC themselves.
Unusually glossy? Sure there isn't a protection film over it?
Dave Trouser said:
I broke my One X screen over a month ago now. It's been at the repair centre for that long. The reason is that the market has been flooded with cheap, hand-made, screens that have this exact problem and they are waiting for proper screens to become available. The official screens are bonded using a machine - very few of these cheap ones are fault free.
Likewise, if you have the digitizer replaced by a 3rd party, the chances are that they will do it by hand, leading to this problem. Be careful where you send your One X for repair if you do not use HTC themselves.
Click to expand...
Click to collapse
I think you're spot on. I'd imagine it would be almost impossible for knock-off screens to ever be produced as well as the originals based on this...
"The 4.7-inch 720p Super LCD 2 display is protected by Corning Gorilla Glass 2, which is the new version that's thinner and stronger. We first saw the Gorilla Glass 2 back at CES 2012, though the glass manufacturer did not reveal then which handsets will be featuring the technology. HTC also told us that the One X features optical lamination, a process through which the screen ends up laminated to the glass, resulting in better viewing angles. We found this to be true, and having the screen so close to the glass makes it appear brighter and more visible under sunlight."
Isnt there any kind of liquid glue we can use to make the screen crack invisible ?
No. If you want a perfect screen replacement, suck it up and pay for the price of an out of warranty repair.
Sent from my Inspire 4G using Tapatalk 2
nadejo said:
Isnt there any kind of liquid glue we can use to make the screen crack invisible ?
Click to expand...
Click to collapse
I put on a privacy screen and it looked great, the crack is hidden perfectly. Then I turned on my phone only to find out the image looked awful.
I havent found anyone happy with these 3rd party screen replacements. I am very sad, I love my phone but looking at a horrible crack makes me want to smash it against a wall.
From now on I am putting a heavy duty case on my phones.
I dont want to troll but my SGS2 had plenty of terrible falls including a 7 foot fall against a harsh Walmart parking lot. Not even a scratch. My hox was shattered for nothing
Hi folks.
Dropped my phone yesterday and completely shattered the screen. Phone still works fine so I'm sure it's just the glass that's broke.
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Going to try fix it myself but was wondering if any members have had success in repairing a cracked screen.
What I want to know is is it possible to just buy and replace the glass? It does look possible going by some of the youtube tutorials but others say the only way to get a proper fix is to buy both the glass and digitizer. Thing is though I'm looking at a bill of a little over £10 for the glass or about £130 (cheapest I've seen) for both.
Anyone had success repairing only the glass and was the screen just as responsive? I've also heard it's very hard to get it perfect with air bubbles becoming an issue. Every single mobile repair shop have quoted me for both as they won't even attempt just replacing the glass so I guess it must be hard.
PS. I notice from searching that these threads can lead to a "gorilla glass shouldn't break" discussion. Really hope it can be avoided here as it usually ends up with the original question not getting answered. I do my best to look after my phone but don't like covers bulking up my phone so I take the chance. I have a screen protector on and that's it. As much as I try to be careful with my phone I have dropped it on a few occasions and it's been fine but I guess my luck ran out this time. The phone fell flat on it's screen onto mono block and I just knew this time it wasn't going to be ok when I picked it up
Thanks
Mate, if you try to only replace the glass, you have to get rid of old glue and use new glue for the new glass, will be hard, but if you find a solution for this I might be interested too.
I have a small crack on the top corner of screen which does not come over the screen or cam, but I also would want to change my phones bezel to dark grey. It's so freaking cool! :d
Sent from my GT-N7100 using xda premium
Just wondering if either of you had a case on when it happened?
I'm trying to ascertain if/which covers are a waste of time for protecting the screen.
Best of luck fixing them though.
Sent from my GT-N7100 using xda app-developers app
johnbhoyc said:
Hi folks.
Dropped my phone yesterday and completely shattered the screen. Phone still works fine so I'm sure it's just the glass that's broke.
Going to try fix it myself but was wondering if any members have had success in repairing a cracked screen.
What I want to know is is it possible to just buy and replace the glass? It does look possible going by some of the youtube tutorials but others say the only way to get a proper fix is to buy both the glass and digitizer. Thing is though I'm looking at a bill of a little over £10 for the glass or about £130 (cheapest I've seen) for both.
Anyone had success repairing only the glass and was the screen just as responsive? I've also heard it's very hard to get it perfect with air bubbles becoming an issue. Every single mobile repair shop have quoted me for both as they won't even attempt just replacing the glass so I guess it must be hard.
PS. I notice from searching that these threads can lead to a "gorilla glass shouldn't break" discussion. Really hope it can be avoided here as it usually ends up with the original question not getting answered. I do my best to look after my phone but don't like covers bulking up my phone so I take the chance. I have a screen protector on and that's it. As much as I try to be careful with my phone I have dropped it on a few occasions and it's been fine but I guess my luck ran out this time. The phone fell flat on it's screen onto mono block and I just knew this time it wasn't going to be ok when I picked it up
Thanks
Click to expand...
Click to collapse
I had a case of broken glass, watched a lot of videos thinking about doing it myself but in the end decided to just let someone else do it. About screen responsiveness, I have a personal feeling that it's more responsive than before, maybe there is less glue (or none at all now) than before so the glass is closer to a screen. There are no air bubbles so maybe no glue Personally I think it would be enough to put glue on the sides of screen just to create a seal against dirt getting between glass and display, it would also be easier in case of another broken glass
Here in Poland it cost me 75$ (UPS 2 way + glass + repair) and took 4 days total. I'm quite happy with the results
? Should have used a case...
FinancialWar said:
? Should have used a case...
Click to expand...
Click to collapse
No case can protect you if your phone lands display down on uneven ground.....
Try dx.com
They generally sell spare parts of everything quite cheap. They do deliver free aswell (international) but waiting period could be 10 - 20 days.
Sent from my GT-N7100 using xda premium
Happened to me too.
I took it to the Samsung Repair Center and they did the assessment and told me that I could take the phone and that they'd call when they had the glass for the repair. 3 days later they called, I took the the phone there, 40 minutes later it was brand new.
They charged $80 for the service.
mat9v said:
No case can protect you if your phone lands display down on uneven ground.....
Click to expand...
Click to collapse
Op's phone landed flat....
Thanks for the replies guys. Looks like not many have actually done this.
Think I'm going to give separating the glass a chance. If I mess up the digitizer I can always just order another one anyway
I've had a single line crack right across the screen for a couple of months now. Phone still works like there is no crack, and the cost of a repair (plus the chance of a botched repair) is too high to make me want to do it. Got a Galaxy Note 8 to replace it - but then its sim slot went faulty, so back to the Note 2 while that gets fixed under warranty.
My honest advice is to let a pro repair your screen. On my previous phone I tried to replace the glass. Then I tried to replace glass and didgitiser. I warched the tutorials. Bought all the right tools. In the end my phone was "lost" so I got a new one on my insurance.
Save your self time money and stress. Send it to a pro.
Sent from my GT-N7105 using Tapatalk 2
It ain't worth just replacing the glass, way too footery and likely to get dust/fingerprints between the display and the digitiser, if you can even get it separated without damaging the display.... I cracked the glass on mine, a Samsung service centre in the UK called Regenersis tried to rip me off and quoted for a new display + glass and a new main logic board, all to the tune of £300! There's absolutely nothing wrong with the main board and the phone works perfectly, they were just trying to make a quick buck or didn't want to do the work, figuring I was some n00b and would just say go-ahead.....
Wow for £300 you can buy another one and sell the cracked screen one on eBay
Sent from my GT-N7100 using xda app-developers app
My Note 2 also met an unfortunate fate of glass-floor impact. I went down the cheap route after a lot of research and paid £30 for a glass, tools and 2M tape kit. It did the job, but I find that after a day or two, especially in this heatwave we're having at present in the UK the screen does start to lift a bit and the responsiveness of the screen does drop considerably. Pressing the screen down brings it back to normal however.
Also the cheap route brings about what looks like moisture under the screen. (attached) It's actually just where the glass is touching the digitiser, and only occurs in the middle of the screen. I assume this is only because the repair tape is on the outside of the digitiser so has some wiggle room. It'd probably not exist, or lift, if a LOCA glue was used or an all over repair adhesive was applied to the entire glass. Downside to both of these is future repairs are just as tricky as the initial repair, with lots of headgun/hairdryer use. Also with the adhesive I heard that it's very hard to get on without imperfections. I guess it depends on how well you can repair tech and/or how flush with cash you are at the time.
Just got this phone 3 days ago, cat jumped up on the desk I had my phone on, directly onto the phone, and then jumped down, causing the phone to drop onto the carpet. The screen is cracked/shattered. Does anyone yet know how to replace the screen/where I can buy a replacement?
I am in the USA, so nobody around here will service it until at least May 18th when it is released in here...
Please help...I'm devastated....
that's unlucky
I'm going to receive this phone very soon, what you report isn't really good news,
isn't this phone supposed to be gorilla glass 3? and as a matter of fact resist a simple drop on carpet? very surprising....
mutonic said:
that's unlucky
I'm going to receive this phone very soon, what you report isn't really good news,
isn't this phone supposed to be gorilla glass 3? and as a matter of fact resist a simple drop on carpet? very surprising....
Click to expand...
Click to collapse
I don't have this phone right now but i have seen many asus users complaining about the screen...Their are many complaints regarding broken screen and Asus's fragile screen regardless of having gorilla glass 3
The shattered is around the very edge. I'm not quite sure if the shatter is due to the cat jumping on it and possibly a claw going into the screen, or if it was a result of the fall. Not sure. But yeah, supposedly GG3, but I'm not quite sure...
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have you tried ebay for screen replacement?
this is what i did with a previous phone I broke, unfortunately the replacement screen had a defect,
but with a maintenance/disassembly guide, this is probably what i would try..
mhp1995 said:
I don't have this phone right now but i have seen many asus users complaining about the screen...Their are many complaints regarding broken screen and Asus's fragile screen regardless of having gorilla glass 3
Click to expand...
Click to collapse
bad news, for me it starts to make a lot of inconvenients for this phone:
fragile screen (?)
very big size (almost phablet)
poor camera quality (software issue?)
I'm also quite surprised there isn't more interest from dev given its X86 CPU, because this was one of the main reason I got it first (non-ARM device and possibilities for other OS's (FirefoxOS, UbuntuTouch)),
now I realise the only thing that could make me keeping it is dual sim...
thehritzinator said:
The shattered is around the very edge. I'm not quite sure if the shatter is due to the cat jumping on it and possibly a claw going into the screen, or if it was a result of the fall. Not sure. But yeah, supposedly GG3, but I'm not quite sure...
Click to expand...
Click to collapse
Most likely it is the fall. Regardless of having GG3 they still easily shatter by falling. Watch videos of dropping Samsung S1 to S6.. S6 did shattered even having GG4 equipped. I feel sorry on what happened on your new phone.. Im hoping you can get this serviced right away for replacement.
Wow, that's unlucky!
I dropped mine for the first time this weekend, onto a tiled patio floor from about waist height and it didn't break. I do have a cheap silicon cover on it though so that has probably paid for itself ten times over already.
Did you get the screen fixed? I dropped mine a couple of days back and the screen just shattered into pieces.:crying: I can still operate the touch screen, so I hope the digitizer and the LCD are still fine. I'm trying to figure out a way to get it fixed. I guess sending it to Asus Service center is the only option right now. I was wondering how much they will charge me for that. I'm in the US btw.
I have dropped mine 4 times , no damage so far. I have Asus' bumper case on it though .
Sent from my ASUS_Z00AD using Tapatalk
mutonic said:
have you tried ebay for screen replacement?
this is what i did with a previous phone I broke, unfortunately the replacement screen had a defect,
but with a maintenance/disassembly guide, this is probably what i would try..
bad news, for me it starts to make a lot of inconvenients for this phone:
fragile screen (?)
very big size (almost phablet)
poor camera quality (software issue?)
I'm also quite s.
Click to expand...
Click to collapse
The big size isn't a problem.Ergonomics is well,it stays well in hands.I wear quite skinny jeans and i can put it in pockets easily.Instead the fragile screen and the camera quality are very big problems :/
Even gorilla glass can crack from small height falls if the angle is right (or should i say wrong)..
Zenfone 2 does not have a magnesium alloy mid housing / mid frame like nexus 5 , lg g3 etc. The only "metal" thing inside is the LCD pannel cover, everything else is just cheap plastic. And we all know that plastic bends and glass shatters.
Gorilla glass 3 is strengthened and scratch-resistant, but it is by no means shatter-proof. If you drop a phone and you are unlucky with the angle of impact as it hits the ground then it will probably crack the glass. Bigger screens increase the likelihood of shattering. Gorilla glass 4 is supposed to give more shatter protection, but drop tests seem to suggest it still is not that effective.
Hi, I know this is kind of an old thread, but I don't want to make a new thread to ask a simple question about your phone. After you cracked it, was the touchscreen still responding or did it have problems like the OnePlus One and the LG G3 where the screen stopped responding? I'm considering getting this phone but I would rather know first.
smartgid said:
Hi, I know this is kind of an old thread, but I don't want to make a new thread to ask a simple question about your phone. After you cracked it, was the touchscreen still responding or did it have problems like the OnePlus One and the LG G3 where the screen stopped responding? I'm considering getting this phone but I would rather know first.
Click to expand...
Click to collapse
Hi smartgid, i have shattered my screen too, have spare one standing, but for now my phone works great. No problems with responsiveness.
Pics below:
My daughter shattered her screen (zenfone 5 though, not 2) and it still responds as normal.
I just cracked my second Nexus 7 2013. Both occasions the tablet was not dropped in any way and minor pressure put a few hairline cracks in the display, rendering it useless because the digitizer is integrated into the glass. Why do they crack SO easily? Has anyone else experienced this? Its very frustrating. I am considering fixing it myself, but have heard of the new display cracking on install. I don't think I'll buy another one after this durability issue and touchscreen issues on both I've owned. Too much trouble than what they're worth. Any other 7 inch tablets in the sub $300 range that offer similar if not better performance? No, the Nexus 9 is too big for my taste lol. Thanks
joshjovovich said:
I just cracked my second Nexus 7 2013. Both occasions the tablet was not dropped in any way and minor pressure put a few hairline cracks in the display, rendering it useless because the digitizer is integrated into the glass. Why do they crack SO easily? Has anyone else experienced this? Its very frustrating. I am considering fixing it myself, but have heard of the new display cracking on install. I don't think I'll buy another one after this durability issue and touchscreen issues on both I've owned. Too much trouble than what they're worth. Any other 7 inch tablets in the sub $300 range that offer similar if not better performance? No, the Nexus 9 is too big for my taste lol. Thanks
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I guess the one on the right is you??
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:silly:
Pfeffernuss said:
I guess the one on the right is you??
:silly:
Click to expand...
Click to collapse
Funny. I'm wondering if the glass is generally weak on these tablets or if I've just had bad luck. Its literally a few hairline cracks across the display, nothing major. I pulled it out of the tablet bag I have for it and it was cracked.
It's not inherent to the tablet. I'm using my daughter's hand-me-down tablet (funny how that works...) and she abused the hell out of it. It did have a Moko case to protect it, but she pounded on it pretty hard when she got mad at apps - enough that I fussed at her and threatened to take it away.
I have it now and there isn't a scratch or crack anywhere on it. In fact, it's been a pretty awesome tablet for the money.
joshjovovich said:
Funny. I'm wondering if the glass is generally weak on these tablets or if I've just had bad luck. Its literally a few hairline cracks across the display, nothing major. I pulled it out of the tablet bag I have for it and it was cracked.
Click to expand...
Click to collapse
They are not generally that fragile, but may crack for a number of known and unknown reasons. For instance, one recounted that he dropped it for 3 inches onto a bed and got it; whereas I myself have slipped it from the trunk of a car to the asphalt with the glass landing on the hard surface and nothing happened. But what you can do is buy another assembly, and a tempered glass cover for another 10 bucks. I've had one on for some time now, and dropped it a few. Didn't do nothing.
Get an iPad mini. That's what I will do. I'm fed up with these ghost touches of nexus!!
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wednesday13 said:
Get an iPad mini. That's what I will do. I'm fed up with these ghost touches of nexus!!
Sent from my iPhone using Tapatalk
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Click to collapse
iOS is not an option
graphdarnell said:
They are not generally that fragile, but may crack for a number of known and unknown reasons. For instance, one recounted that he dropped it for 3 inches onto a bed and got it; whereas I myself have slipped it from the trunk of a car to the asphalt with the glass landing on the hard surface and nothing happened. But what you can do is buy another assembly, and a tempered glass cover for another 10 bucks. I've had one on for some time now, and dropped it a few. Didn't do nothing.
Click to expand...
Click to collapse
Guess I'm unlucky. I'll go ahead and purchase a screen assembly and try to install it. Ironically I looked on Amazon for a tempered glass screen protector and didn't have much luck.
jshamlet said:
It's not inherent to the tablet. I'm using my daughter's hand-me-down tablet (funny how that works...) and she abused the hell out of it. It did have a Moko case to protect it, but she pounded on it pretty hard when she got mad at apps - enough that I fussed at her and threatened to take it away.
I have it now and there isn't a scratch or crack anywhere on it. In fact, it's been a pretty awesome tablet for the money.
Click to expand...
Click to collapse
Haha yeah I had a Poetic on mine.
joshjovovich said:
Guess I'm unlucky. I'll go ahead and purchase a screen assembly and try to install it. Ironically I looked on Amazon for a tempered glass screen protector and didn't have much luck.
Click to expand...
Click to collapse
Go Ebay. They're mostly from China and Hong Kong, would take a little time but quality-wise, good enough. I had a dodgy screen I didn't care about, so I bought a tempered-glass, installed it and proceeded to test. Cracked corner of the digitizer but the glass remained intact.