Front buttons do not work - EVO 4G Q&A, Help & Troubleshooting

I had an issue with my EVO4G where the screen died and would not turn on.. Phone worked fine and I was able to make calls. I took the phone to sprint repair and they replaced the screen (which also replaced the front buttons and the volume front camera etc). NOW, the phone screen works but the bottom buttons do nothing. Im running SPRINT LOVERS ROM (latest) and also a custom BUNP CHARGE KERNEL. is there a fix for this issue??
Thanks ...

First thing to try, flash to a stock rom and a stock kernal. This will rule out those being the problem. Second, the bottom buttons arent really buttons, they are just part of the touch screen. So if the rest of the screen is working, that's wierd.

sitlet said:
First thing to try, flash to a stock rom and a stock kernal. This will rule out those being the problem. Second, the bottom buttons arent really buttons, they are just part of the touch screen. So if the rest of the screen is working, that's wierd.
Click to expand...
Click to collapse
Tried all of that. It ended up being a bad replacement screen. I had them put another one on and it now works.
Sent from my EVO4G using Tapatalk.

Related

HELP! Not quite bricked but similar!

So, I was having some FC issues using the 806 oc kernel on MyFroyo6. I switched to the 768 kernel and was fine. I tried another 806 kernel and had to go back, once again to 768. No big.
WELL, from out of nowhere, I was getting some unresponsive buttons (Home, back, etc...) they'd work eventually but were sluggish. I rebooted the phone and now it goes straight to the hboot screen. That'd be fine except my buttons do not work.
I just want to nandroid back to an earlier state but without the volume or power buttons working, that's impossible. The power button must work in some capacity otherwise it wouldn't turn on at all.
Any ideas?
I forgot to mention that it's going straight to fastboot without any help from me.
Does the trackball work? Is device visible in adb?
donkey72 said:
Does the trackball work? Is device visible in adb?
Click to expand...
Click to collapse
No and no.
It just sits in the fastboot menu. The volume buttons barely worked for a second and I managed to wipe but it's back to square one again. Stuck on the fastboot screen with no way to select the options.
I used roomie's phone to put ESPRNG.zip on the sdcard just to see if everything else is working and it is. From what I can tell, the phone is working but it's almost as though all the buttons are constantly going because it automatically went through the options I would have had to press "up" for. However, I can't control anything it's doing...
Water damage, mime did the same thing when I dropped it in the pool, give it time in a ziploc bag of white rice for about 2 Days that should do the trick
Sent from my T-Mobile myTouch 3G Slide using XDA App
Thanks! I think that might have been it. It's a moot point now seeing as how T-Mobile replaced the phone on the spot when I went in. I wasn't expecting that! I was going to ask them if they could shed some light on the problem and they just whipped out a new phone. Oh, well.

[Q] home button and lower left screen no longer works

I am running miui 12.11.1, stock kernel. My droid incredible as the AMOLED screen. My home button and the lower left part of the screen no longer respond to touch input. I have to rotate the screen to use parts of my screen now or I can't type in the "a" on the keyboards, or pull down the menu in landscape mode. I've wiped cache, and full wipe, but it has made no difference. I also cannot mount the internal sd card but that is a known issue with this rom I believe.
I've also tried going to a completely different rom CM 6.1 stable. but I have the same issue.
Ideas or assistance would be appreciated.
this sounds like a hardware issue and is most likely unrelated to ROM/kernel/recovery
Sounds like the digitizer screen. Same thing happened to me. Look on Ebay for a new one.
this happens with certian Dinc's. i bought a new screen to fix my home button issue because they are linked, i ended finding out it was a loose cable but according to HTC its a rare problem and was isolated to a few phones
eh. . that is ok. If it is a hardware issue than I'm just unluckly. I guess I just need to remember to rotate the screen left instead of right. Is there an easy way to map the home button to the search hard button?
I guess if it is really annoying I'll sell it to one of the devs here who could put it to good use.
Doubt its a hardware issue so test it before listening to anyone on here. I have miui as well and I have the same problem then I did a nand and flashed a new rom and it worked but I restored and the nand and the problem was back. I thought it was kernel but I flashed different ones but that isn't it...i flashed the zip for data throttling instead of editing it myself but I doubt that is the prob...so I have no cle right now I was just going to give up because now I don't even get any calls so make sure you test to rule out a hardware issue because I doubt it is bc I have the same issue and they keep getting worse until I flash a new rom. I'll try to figure it out. Ley me know on recent changes you made so that I can have some help trying to figure it out.
Well, Like I said, I wiped, factory, reset and flashed a completely different rom (went from MIUI to CM Stable) and one side of the screen was unresponsive. I turned off the phone to put in a battery and now I have all my buttons and everything seems to be working again.
vincent_price said:
Well, Like I said, I wiped, factory, reset and flashed a completely different rom (went from MIUI to CM Stable) and one side of the screen was unresponsive. I turned off the phone to put in a battery and now I have all my buttons and everything seems to be working again.
Click to expand...
Click to collapse
I've heard of issues with extended batteries where the pressure distorts the screen so it doesn't work...
Could that've been the case?
I doubt it was the battery, I had the original battery in there when it was not working and I'm using the extended battery now and it is working, both batteries have identical physical dimensions. It may very well be a hardware issue, I noticed that when I was having problems, I could not mount my sdcard on my pc. The cable was plugged in, the phone asked if I wanted to sync with the PC but it never showed up in windows. I did it just now (running CM6) and it works. The usb cable/port is underneath the home button so maybe that port is just fragile and causing issues? I never liked the location of that port, it should be on top of the phone or underneath, away from screen as much as possible.

touch screen!?

so all of a sudden my touch screen does not work and i think its the software cause the system keeps crashing but i cant get into recovery cause i cant use my touch screen... any help would be awesome on cm 6
nehctuk said:
so all of a sudden my touch screen does not work and i think its the software cause the system keeps crashing but i cant get into recovery cause i cant use my touch screen... any help would be awesome on cm 6
Click to expand...
Click to collapse
First off, this has nothing to do with android development, it belongs in the Q&A section.
Secondly, you can get into recovery without your touch screen just fine. While your phone is off, hold vol down + power, which will bring you into hboot. Use vol down to highlight recovery, and then press power to select it.
If you do not have s-off, you will see a screen with a !. Press vol up + power, and flash update.zip (assuming you have clockwork update.zip on the root of your sd card), and then proceed to reflash your rom.
If you do have s-off, the hboot recovery option should take you straight into recovery.
WTF I have the same problem! It just ramdomly started yesterday, I touchscreem wouldn't work on opened keyboad and today afternoon I was typing something, after I closed the keyboard the touch screen doesn't work anymore!!!
Sent from my T-Mobile myTouch 3G Slide using XDA App
This should be moved to another thread, Nothing to do with Android development
Ok DO NOT RE-FLASH A NEW ROM if your are in this situation!!!!
because I tried it and still touch planel doesn't work and I was stuck at the setup!!, thank God I recently saved a Nandroid backup, but when i went to ClockworkMod the optical track pad is no longer working neighter!!!
so I couldn't select anything!
I went to cmd on my PC and did adb shell then nandroid restore {location in sdcard}
it restored oh yes!
Optical Track Pad aiin't working neighter touch panel, like this i can hardly make calls with the keyboard, launch apps, but can't handle things that require touch or optical pad.... I can only use Tab button and enter to do little.
Fu...I need to revert everything back to stock adn get my waranty replacement..
why this had to happen?? I haven't done anything these past week :S
This happened to me also I posted my thread in q&a i believe tho, anyways tho my power button stopped working so i couldn't get into recovery. If you need a way to get back to stock without touch screen use the esprimg.zip from the factory rom champion build thread just search for it on xda. after going stock mine was still not working but I was atleast able to do a warranty exchange. hope this helps at all. Oh also this happened to me soon after flashing to CM7.
The same happend to mine a few months ago, your flex ribbon has torn, you have to send it into T-Mobile for an exchange!
Also, wrong forum
Sent from my T-Mobile myTouch 3G Slide using XDA Premium App
Not sure if its the same issue or not. But my screen will become unresponsive and soon after which ever launcher I am using will crash. Also using CM7. Was running nightly build before. Hmmm strange all of a sudden several of our phones started crashing..
You can still slide open and use the physical keyboard to select things...however I would get the stock esprimg on your device as soon as possible. Your ribbon could tear even more and leave you with a black screen and no luck of getting a replacement if you are with a custom rom.
tri4life said:
You can still slide open and use the physical keyboard to select things...however I would get the stock esprimg on your device as soon as possible. Your ribbon could tear even more and leave you with a black screen and no luck of getting a replacement if you are with a custom rom.
Click to expand...
Click to collapse
That happened to me and I had to go through Asurion, and what sux, is that the next day, Asurion ran out of slides and offerd people G2's instead.......
Sent from my T-Mobile myTouch 3G Slide using XDA Premium App
The last thing I did before I also experienced this, was that I tried to get S-Off and couldn't make it, rebooted but everything was fine, and before that I had gave a try to CynogenMod 7.... Days later I was experiencing 20kbps download and later the touch panel failed also the optical pad, so I unrooted before it'd get worst, I got my warranty replacement and now I better send the damaged one back before 7 days, otherwise they charge me $200.
Sent from my T-Mobile myTouch 3G Slide using XDA App

[Q] How to turn Epic screen back on?

My Epic's screen turned black yesterday for no apparent reason however the touch screen still works...
if i touch and scroll the lock up it still makes the sounds and i can guess were to touch to turn my alarm off on the black screen and that works, as all the buttons! i just cant see the screen anymore,
i did not install anything new, last thing i remember doing is just taking a picture. now i have a working phone with a black screen how do i fix this?
also, i cant even see the vol down camera power screen
help please
mrose61692 said:
My Epic's screen turned black yesterday for no apparent reason however the touch screen still works...
if i touch and scroll the lock up it still makes the sounds and i can guess were to touch to turn my alarm off on the black screen and that works, as all the buttons! i just cant see the screen anymore,
i did not install anything new, last thing i remember doing is just taking a picture. now i have a working phone with a black screen how do i fix this?
also, i cant even see the vol down camera power screen
help please
Click to expand...
Click to collapse
Can you get into download mode??
With the phone off .. Press 1 (on the keyboard) and power. If so, maybe try to odin back to EC05 stock
http://forum.xda-developers.com/showthread.php?t=1027904
good luck
If on boot after pulling battery it is still black and download mode shows nothing, and you have tried Odin (it works but you see nothing still) I am afraid you need to head to the Sprint store.
kennyglass123 said:
If on boot after pulling battery it is still black and download mode shows nothing, and you have tried Odin (it works but you see nothing still) I am afraid you need to head to the Sprint store.
Click to expand...
Click to collapse
Update: after ltting my phone sit on the charger for about 3 hours it came back on
BUT it went right back to the previous (working but all black screen) problem wen
i made a call which i now remember is what triggered it yesterday
I just tried getting into download mode and it did not work or show up
anyy further suggestions? if not can i ask the sprint store 4 help if i rooted my phone and unlocked it for boost?
PS. (i been making outgoin calls for months now n this never happened even with it rooted & inlocked)
thanx 4 taking the time to answer my questions
mrose61692 said:
Update: after ltting my phone sit on the charger for about 3 hours it came back on
BUT it went right back to the previous (working but all black screen) problem wen
i made a call which i now remember is what triggered it yesterday
I just tried getting into download mode and it did not work or show up
anyy further suggestions? if not can i ask the sprint store 4 help if i rooted my phone and unlocked it for boost?
PS. (i been making outgoin calls for months now n this never happened even with it rooted & inlocked)
thanx 4 taking the time to answer my questions
Click to expand...
Click to collapse
try to odin to ec05 stock ... leave your phone again for a while and see when you get your screen back if you can get to download mode and odin that stock rom ... this will allow you to see if it is something up with a rom you're running.
if it does it then, you'll be at stock so when you go to the sprint store; it won't be an issue.
jdelano said:
try to odin to ec05 stock ... leave your phone again for a while and see when you get your screen back if you can get to download mode and odin that stock rom ... this will allow you to see if it is something up with a rom you're running.
if it does it then, you'll be at stock so when you go to the sprint store; it won't be an issue.
Click to expand...
Click to collapse
I agree Odin back to stock is your best option and if that dosn't work you probaly stuck with a black screen!
Yes, if you got it to come on once by leaving it you should be able to do it again and Odin before making any calls.
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
mrose61692 said:
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
Click to expand...
Click to collapse
great news, glad you have a working Epic again.
mrose61692 said:
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
Click to expand...
Click to collapse
Hey, I know this is an old post but I have an old Epic I'd like to see if I can trade into for credit towards a Galaxy S III but I'm having the exact same problem as described here:
Softkeys light up, screen hepatic feedback "buzz" can be felt, can swipe to unlock and answer a call based on blind-memory of what to swipe but other than that, the screen is completely black. Not black as in lit up but devoid of any other color except black, but gone dark.
If it weren't for the softkeys being lit, I would assume the screen were either broken or disconnected from the motherboard somehow. There are no cracks in the screen. Phone has seen better days for sure but the screen is intact and all functions were working perfectly before it simply...blipped off in front of my eyes.
I've tried doing as you did: charging it for 3+ hours and seeing if that worked at least temporarily. No go.
Assuming our two phones were experiencing exactly the same issue, can you tell me when you had it repaired, if the issue was a hardware or software issue? If hardware, did they have to replace the screen? or was it merely not connected properly somewhere?
If it was a software issue, how did they repair it? I'm assuming I can, in fact, get the phone into download mode, but without a visible screen, I can't boot off of a zip file or see if any of my actions are successful. Can't be sure I cleared the caches properly before I proceed, etc.
Phone was last running toadlife's CleanGB prior to the FC09 update and I'm pretty sure, prior to EL30 (I can't remember but I'm pretty sure it was).
Again, I know this is old but any feedback would be appreciated.
navkat said:
Hey, I know this is an old post but I have an old Epic I'd like to see if I can trade into for credit towards a Galaxy S III but I'm having the exact same problem as described here:
Softkeys light up, screen hepatic feedback "buzz" can be felt, can swipe to unlock and answer a call based on blind-memory of what to swipe but other than that, the screen is completely black. Not black as in lit up but devoid of any other color except black, but gone dark.
If it weren't for the softkeys being lit, I would assume the screen were either broken or disconnected from the motherboard somehow. There are no cracks in the screen. Phone has seen better days for sure but the screen is intact and all functions were working perfectly before it simply...blipped off in front of my eyes.
I've tried doing as you did: charging it for 3+ hours and seeing if that worked at least temporarily. No go.
Assuming our two phones were experiencing exactly the same issue, can you tell me when you had it repaired, if the issue was a hardware or software issue? If hardware, did they have to replace the screen? or was it merely not connected properly somewhere?
If it was a software issue, how did they repair it? I'm assuming I can, in fact, get the phone into download mode, but without a visible screen, I can't boot off of a zip file or see if any of my actions are successful. Can't be sure I cleared the caches properly before I proceed, etc.
Phone was last running toadlife's CleanGB prior to the FC09 update and I'm pretty sure, prior to EL30 (I can't remember but I'm pretty sure it was).
Again, I know this is old but any feedback would be appreciated.
Click to expand...
Click to collapse
Hm, so you're saying download mode or recovery mode open up but with a black screen? But it still reads touches? My guess is it's hardware, a loose connection to the screen.
Yeeeeah, good luck towards funding your S3 purchase.
Sent from my SPH-D700 using XDA
I'm having this issue have my phone was dropped yesterday, so I'm quite sure it's a hardware issue.
I have two questions: can somebody be so kind as to give me the button sequence for how to make a nandroid of my phone? I have CWM 5.0.2.7 without the 'one confirm' option. That would be awesome. Also, is anyone familiar with taking the phone apart and perhaps how to fix this issue?
chillywings said:
I'm having this issue have my phone was dropped yesterday, so I'm quite sure it's a hardware issue.
I have two questions: can somebody be so kind as to give me the button sequence for how to make a nandroid of my phone? I have CWM 5.0.2.7 without the 'one confirm' option. That would be awesome. Also, is anyone familiar with taking the phone apart and perhaps how to fix this issue?
Click to expand...
Click to collapse
A guide to take it apart is here:
http://forum.xda-developers.com/showthread.php?t=1569701
and steps to nandroid
3 finger salute for about 5 seconds
toggle down 4 times hit cam button 2 times
tazfanatic said:
3 finger salute for about 5 seconds
toggle down 4 times hit cam button 2 times
Click to expand...
Click to collapse
Thanks tazfanatic. I tried the backup procedure and it didn't seem to work, and I think I actually have CWM 5.5. Is the procedure any different?
chillywings said:
Thanks tazfanatic. I tried the backup procedure and it didn't seem to work, and I think I actually have CWM 5.5. Is the procedure any different?
Click to expand...
Click to collapse
not sure 5.5? is that the touch version?
tazfanatic said:
not sure 5.5? is that the touch version?
Click to expand...
Click to collapse
CM9 version.
Sent from my PantechP4100 using xda premium
kennyglass123 said:
CM9 version.
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
Oh i have cm9 that is the direction I gave thought cm9 came with 5.0.2.7 my bag.
tazfanatic said:
Oh i have cm9 that is the direction I gave thought cm9 came with 5.0.2.7 my bag.
Click to expand...
Click to collapse
Indeed. I'm running CM9 beta 2, and I'm pretty sure it came with 5.5. However Taz, I believe if you boot into recovery from ROM Manger or the power menu, it still takes you into your previous recovery version (such as 5.0.2.7). Or vice versa. I don't remember. To my knowledge, this is has something to with the switch to MTD, and the devs just have reroute that command.
But regardless, I'm not getting a new backup on my SD card, so I'm pretty sure I'm on 5.5. Kenny, do you know if there's a different button sequence for 5.5?
5.5 is the same. I would remove the battery to make sure it is powered off. Put the battery back in, hold camera, volume down and power in that order (making sure power is last) for 5 seconds. wait 20 seconds to make sure it booted into CWM 5.5. Then volume down 4 times then camera twice. Depending on how many apps you got I would wait 30 minutes before pulling the sd card to check in clockworkmod\backup directory for a new file with current date code.

[Q] Galaxy Note 2 Black screen after cyanogenmod

Hi,
I installed the cyanogenmod 11 nightly like a week ago on my galaxy note 2 and all was running perfectly until this morning.
When I woke up this morning the phone screen was black. The phone is actually working, I can hear emails notifications, phone ringing etc.
The buttons light up when i press them. When I connect it to the PC I can browse the phone contents etc. All seems to function except the screen.
The battery is charged. I tried to remove the battery for a long time and try again but still nothing.
I can't get into recovery or download mode as the screen is blank (sometimes there is a like a weird area at the top where there are like different colored pixels present). I know people will say the screen might be damaged but last night before I went to bed it was all fine, the phone was placed on the table, and this morning when I picked it up screen is blank.
I want to flash back the stock firmware. However I can't get into download mode in order to use Odin. Is there any other way to get into download mode or hardware reset the phone?
Any suggestions are welcomed.
EDIT: The touch screen also seems to work when I touch it as I can for example call numbers for which I had speeddial scortcuts but it is still completely blank.
I think this is hardware issue. You must replace the screen
verny94 said:
I think this is hardware issue. You must replace the screen
Click to expand...
Click to collapse
Yeah I think so too. I've sent it to Samsung.
It was rooted and had cyanogenmode so probably I have no warranty
However I managed to install stock ROM so hopefully they won't (can't) notice.

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