[Q] Galaxy Note 2 Black screen after cyanogenmod - Galaxy Note II Q&A, Help & Troubleshooting

Hi,
I installed the cyanogenmod 11 nightly like a week ago on my galaxy note 2 and all was running perfectly until this morning.
When I woke up this morning the phone screen was black. The phone is actually working, I can hear emails notifications, phone ringing etc.
The buttons light up when i press them. When I connect it to the PC I can browse the phone contents etc. All seems to function except the screen.
The battery is charged. I tried to remove the battery for a long time and try again but still nothing.
I can't get into recovery or download mode as the screen is blank (sometimes there is a like a weird area at the top where there are like different colored pixels present). I know people will say the screen might be damaged but last night before I went to bed it was all fine, the phone was placed on the table, and this morning when I picked it up screen is blank.
I want to flash back the stock firmware. However I can't get into download mode in order to use Odin. Is there any other way to get into download mode or hardware reset the phone?
Any suggestions are welcomed.
EDIT: The touch screen also seems to work when I touch it as I can for example call numbers for which I had speeddial scortcuts but it is still completely blank.

I think this is hardware issue. You must replace the screen

verny94 said:
I think this is hardware issue. You must replace the screen
Click to expand...
Click to collapse
Yeah I think so too. I've sent it to Samsung.
It was rooted and had cyanogenmode so probably I have no warranty
However I managed to install stock ROM so hopefully they won't (can't) notice.

Related

[Q] How to turn Epic screen back on?

My Epic's screen turned black yesterday for no apparent reason however the touch screen still works...
if i touch and scroll the lock up it still makes the sounds and i can guess were to touch to turn my alarm off on the black screen and that works, as all the buttons! i just cant see the screen anymore,
i did not install anything new, last thing i remember doing is just taking a picture. now i have a working phone with a black screen how do i fix this?
also, i cant even see the vol down camera power screen
help please
mrose61692 said:
My Epic's screen turned black yesterday for no apparent reason however the touch screen still works...
if i touch and scroll the lock up it still makes the sounds and i can guess were to touch to turn my alarm off on the black screen and that works, as all the buttons! i just cant see the screen anymore,
i did not install anything new, last thing i remember doing is just taking a picture. now i have a working phone with a black screen how do i fix this?
also, i cant even see the vol down camera power screen
help please
Click to expand...
Click to collapse
Can you get into download mode??
With the phone off .. Press 1 (on the keyboard) and power. If so, maybe try to odin back to EC05 stock
http://forum.xda-developers.com/showthread.php?t=1027904
good luck
If on boot after pulling battery it is still black and download mode shows nothing, and you have tried Odin (it works but you see nothing still) I am afraid you need to head to the Sprint store.
kennyglass123 said:
If on boot after pulling battery it is still black and download mode shows nothing, and you have tried Odin (it works but you see nothing still) I am afraid you need to head to the Sprint store.
Click to expand...
Click to collapse
Update: after ltting my phone sit on the charger for about 3 hours it came back on
BUT it went right back to the previous (working but all black screen) problem wen
i made a call which i now remember is what triggered it yesterday
I just tried getting into download mode and it did not work or show up
anyy further suggestions? if not can i ask the sprint store 4 help if i rooted my phone and unlocked it for boost?
PS. (i been making outgoin calls for months now n this never happened even with it rooted & inlocked)
thanx 4 taking the time to answer my questions
mrose61692 said:
Update: after ltting my phone sit on the charger for about 3 hours it came back on
BUT it went right back to the previous (working but all black screen) problem wen
i made a call which i now remember is what triggered it yesterday
I just tried getting into download mode and it did not work or show up
anyy further suggestions? if not can i ask the sprint store 4 help if i rooted my phone and unlocked it for boost?
PS. (i been making outgoin calls for months now n this never happened even with it rooted & inlocked)
thanx 4 taking the time to answer my questions
Click to expand...
Click to collapse
try to odin to ec05 stock ... leave your phone again for a while and see when you get your screen back if you can get to download mode and odin that stock rom ... this will allow you to see if it is something up with a rom you're running.
if it does it then, you'll be at stock so when you go to the sprint store; it won't be an issue.
jdelano said:
try to odin to ec05 stock ... leave your phone again for a while and see when you get your screen back if you can get to download mode and odin that stock rom ... this will allow you to see if it is something up with a rom you're running.
if it does it then, you'll be at stock so when you go to the sprint store; it won't be an issue.
Click to expand...
Click to collapse
I agree Odin back to stock is your best option and if that dosn't work you probaly stuck with a black screen!
Yes, if you got it to come on once by leaving it you should be able to do it again and Odin before making any calls.
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
mrose61692 said:
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
Click to expand...
Click to collapse
great news, glad you have a working Epic again.
mrose61692 said:
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
Click to expand...
Click to collapse
Hey, I know this is an old post but I have an old Epic I'd like to see if I can trade into for credit towards a Galaxy S III but I'm having the exact same problem as described here:
Softkeys light up, screen hepatic feedback "buzz" can be felt, can swipe to unlock and answer a call based on blind-memory of what to swipe but other than that, the screen is completely black. Not black as in lit up but devoid of any other color except black, but gone dark.
If it weren't for the softkeys being lit, I would assume the screen were either broken or disconnected from the motherboard somehow. There are no cracks in the screen. Phone has seen better days for sure but the screen is intact and all functions were working perfectly before it simply...blipped off in front of my eyes.
I've tried doing as you did: charging it for 3+ hours and seeing if that worked at least temporarily. No go.
Assuming our two phones were experiencing exactly the same issue, can you tell me when you had it repaired, if the issue was a hardware or software issue? If hardware, did they have to replace the screen? or was it merely not connected properly somewhere?
If it was a software issue, how did they repair it? I'm assuming I can, in fact, get the phone into download mode, but without a visible screen, I can't boot off of a zip file or see if any of my actions are successful. Can't be sure I cleared the caches properly before I proceed, etc.
Phone was last running toadlife's CleanGB prior to the FC09 update and I'm pretty sure, prior to EL30 (I can't remember but I'm pretty sure it was).
Again, I know this is old but any feedback would be appreciated.
navkat said:
Hey, I know this is an old post but I have an old Epic I'd like to see if I can trade into for credit towards a Galaxy S III but I'm having the exact same problem as described here:
Softkeys light up, screen hepatic feedback "buzz" can be felt, can swipe to unlock and answer a call based on blind-memory of what to swipe but other than that, the screen is completely black. Not black as in lit up but devoid of any other color except black, but gone dark.
If it weren't for the softkeys being lit, I would assume the screen were either broken or disconnected from the motherboard somehow. There are no cracks in the screen. Phone has seen better days for sure but the screen is intact and all functions were working perfectly before it simply...blipped off in front of my eyes.
I've tried doing as you did: charging it for 3+ hours and seeing if that worked at least temporarily. No go.
Assuming our two phones were experiencing exactly the same issue, can you tell me when you had it repaired, if the issue was a hardware or software issue? If hardware, did they have to replace the screen? or was it merely not connected properly somewhere?
If it was a software issue, how did they repair it? I'm assuming I can, in fact, get the phone into download mode, but without a visible screen, I can't boot off of a zip file or see if any of my actions are successful. Can't be sure I cleared the caches properly before I proceed, etc.
Phone was last running toadlife's CleanGB prior to the FC09 update and I'm pretty sure, prior to EL30 (I can't remember but I'm pretty sure it was).
Again, I know this is old but any feedback would be appreciated.
Click to expand...
Click to collapse
Hm, so you're saying download mode or recovery mode open up but with a black screen? But it still reads touches? My guess is it's hardware, a loose connection to the screen.
Yeeeeah, good luck towards funding your S3 purchase.
Sent from my SPH-D700 using XDA
I'm having this issue have my phone was dropped yesterday, so I'm quite sure it's a hardware issue.
I have two questions: can somebody be so kind as to give me the button sequence for how to make a nandroid of my phone? I have CWM 5.0.2.7 without the 'one confirm' option. That would be awesome. Also, is anyone familiar with taking the phone apart and perhaps how to fix this issue?
chillywings said:
I'm having this issue have my phone was dropped yesterday, so I'm quite sure it's a hardware issue.
I have two questions: can somebody be so kind as to give me the button sequence for how to make a nandroid of my phone? I have CWM 5.0.2.7 without the 'one confirm' option. That would be awesome. Also, is anyone familiar with taking the phone apart and perhaps how to fix this issue?
Click to expand...
Click to collapse
A guide to take it apart is here:
http://forum.xda-developers.com/showthread.php?t=1569701
and steps to nandroid
3 finger salute for about 5 seconds
toggle down 4 times hit cam button 2 times
tazfanatic said:
3 finger salute for about 5 seconds
toggle down 4 times hit cam button 2 times
Click to expand...
Click to collapse
Thanks tazfanatic. I tried the backup procedure and it didn't seem to work, and I think I actually have CWM 5.5. Is the procedure any different?
chillywings said:
Thanks tazfanatic. I tried the backup procedure and it didn't seem to work, and I think I actually have CWM 5.5. Is the procedure any different?
Click to expand...
Click to collapse
not sure 5.5? is that the touch version?
tazfanatic said:
not sure 5.5? is that the touch version?
Click to expand...
Click to collapse
CM9 version.
Sent from my PantechP4100 using xda premium
kennyglass123 said:
CM9 version.
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
Oh i have cm9 that is the direction I gave thought cm9 came with 5.0.2.7 my bag.
tazfanatic said:
Oh i have cm9 that is the direction I gave thought cm9 came with 5.0.2.7 my bag.
Click to expand...
Click to collapse
Indeed. I'm running CM9 beta 2, and I'm pretty sure it came with 5.5. However Taz, I believe if you boot into recovery from ROM Manger or the power menu, it still takes you into your previous recovery version (such as 5.0.2.7). Or vice versa. I don't remember. To my knowledge, this is has something to with the switch to MTD, and the devs just have reroute that command.
But regardless, I'm not getting a new backup on my SD card, so I'm pretty sure I'm on 5.5. Kenny, do you know if there's a different button sequence for 5.5?
5.5 is the same. I would remove the battery to make sure it is powered off. Put the battery back in, hold camera, volume down and power in that order (making sure power is last) for 5 seconds. wait 20 seconds to make sure it booted into CWM 5.5. Then volume down 4 times then camera twice. Depending on how many apps you got I would wait 30 minutes before pulling the sd card to check in clockworkmod\backup directory for a new file with current date code.

[Q] Big problem after volume fix!

Hi all,
I purchase my Samsung Galaxy Nexus from 3 (Three) UK Store last Thursday. It has been faultless bar the odd hang which taking the battery out has resolved. Im using it on Orange.
However, this morning I picked up my phone and was notified I had the volume bix fix update.
I downloaded and installed the update and all was well for about 20 minutes.
Then my phone started going crazy!
I think its something to do with the screen as it keeps popping up the google search bar and flicking through some options, then the screen stops responding.
Sometimes the phone flicks between home screens partially and make them jiggle!
Locking and unlocking the phone gives me 5-30 seconds of normal use, then the phone goes crazy or just doesnt respond.
Ive turned the phone off and on, removed the battery and even reset it this evening.
It doesnt do it ALL the time, and whenever I try and do it on queue, it doesnt!
Luckily tonight I got video of the phone going crazy.
Can anyone help?
The phone is bog standard, ie no roms/roots etc.
Should I take it back or is there something I can do?
Also, since ive just reset the phone, ive had to set up my mail. Once the phone behaved I put in my account details and then it started popping up the menu button at the top of email, ie to change folders or accounts etc. Deffinately seems to be something with the top of screen.
Thanks
you tube.com/watch?v=x3Lf1IozPpw&hd=1
Please check the video out.
Maybe download the original shipping rom from Google and fastboot the image onto the phone and see if the behaviour continues.
braingravyuk said:
Maybe download the original shipping rom from Google and fastboot the image onto the phone and see if the behaviour continues.
Click to expand...
Click to collapse
This.
There's links to the original roms with or without the volume fix in place which can be found on the development section. I used this to update my gun and its working just fine. I'm also on Three UK and the reason I did this is because even though the volume bug doesn't affect us three users I still like being 100% up to date.
Rik.
Sent from my Galaxy Nexus using Tapatalk

[Q] Not quite sudden death - but still a major problem

So I recently installed CM 10.1.2 on my S3, and everything worked perfectly for a few days. Yesterday though, my phone started acting strangely (lag when turning screen off, registering phantom input, etc) and began rebooting every few minutes. At some point, it ran out of battery - and now I can no longer boot past the CM loading wheel screen.
I can't boot to recovery, and I don't think my phone is taking charge (from my computer or a wall outlet), and the farthest I can get is the loading wheel - sometimes it only gets as far as displaying the Samsung logo, or the Galaxy S3 screen with the android dude at the bottom.
I'm still covered under warranty, and would love to take it to the store for a replacement (I've had battery issues prior to this), but the fact that it can get to the CM loading wheel means that they might figure out that I've rooted and whatnot. But I can't get to recovery to flash a stock image, so...what can I do?
vortexface said:
So I recently installed CM 10.1.2 on my S3, and everything worked perfectly for a few days. Yesterday though, my phone started acting strangely (lag when turning screen off, registering phantom input, etc) and began rebooting every few minutes. At some point, it ran out of battery - and now I can no longer boot past the CM loading wheel screen.
I can't boot to recovery, and I don't think my phone is taking charge (from my computer or a wall outlet), and the farthest I can get is the loading wheel - sometimes it only gets as far as displaying the Samsung logo, or the Galaxy S3 screen with the android dude at the bottom.
I'm still covered under warranty, and would love to take it to the store for a replacement (I've had battery issues prior to this), but the fact that it can get to the CM loading wheel means that they might figure out that I've rooted and whatnot. But I can't get to recovery to flash a stock image, so...what can I do?
Click to expand...
Click to collapse
Your best shot is to either borrow someone's S3 battery or buy a battery pack. Use that to restore your phone back to stock (unroot) and then you can go to the store for replacement.
alltechinside said:
Your best shot is to either borrow someone's S3 battery or buy a battery pack. Use that to restore your phone back to stock (unroot) and then you can go to the store for replacement.
Click to expand...
Click to collapse
So turns out battery isn't the issue, I used a wall charger to get it to full charge. I can get it to the download mode confirmation screen, and can press volume up to confirm - but my phone reboots soon after that.
Recovery isn't really possible either, I can see the blue text in the upper right but my phone reboots after that as well.
My phone will often show an empty battery icon with a little refresh icon in the middle; does this indicate that it doesn't see the battery as charged (even though it is)?
vortexface said:
So turns out battery isn't the issue, I used a wall charger to get it to full charge. I can get it to the download mode confirmation screen, and can press volume up to confirm - but my phone reboots soon after that.
Recovery isn't really possible either, I can see the blue text in the upper right but my phone reboots after that as well.
My phone will often show an empty battery icon with a little refresh icon in the middle; does this indicate that it doesn't see the battery as charged (even though it is)?
Click to expand...
Click to collapse
My phone started having the same problem yesterday and I tried my friends battery but it still doesn't work.
mtmodi said:
My phone started having the same problem yesterday and I tried my friends battery but it still doesn't work.
Click to expand...
Click to collapse
Yeah I've been doing some research into the issue...
I've noticed that my phone automatically boots when I put the battery in, and that it'll do a quick vibrate when plugged in to a power source (outlet or computer) but won't turn on.
Apparently the phone isn't supposed to boot automatically when the battery is put in, and this could be the source of the random reboots - I think if I can get the rebooting under control, I'll be able to get into download mode and fix it all. But I'm not sure how to do that. Maybe the power button has gone bad, as it also doesn't usually respond when I try to use it to turn on.
If there is a problem with the power button, does anyone have any ideas on how to fix it?
vortexface said:
Yeah I've been doing some research into the issue...
I've noticed that my phone automatically boots when I put the battery in, and that it'll do a quick vibrate when plugged in to a power source (outlet or computer) but won't turn on.
Apparently the phone isn't supposed to boot automatically when the battery is put in, and this could be the source of the random reboots - I think if I can get the rebooting under control, I'll be able to get into download mode and fix it all. But I'm not sure how to do that. Maybe the power button has gone bad, as it also doesn't usually respond when I try to use it to turn on.
If there is a problem with the power button, does anyone have any ideas on how to fix it?
Click to expand...
Click to collapse
Mine does the exact same thing where I have to pull the battery and when I put it back in it automatically starts up and when I go to download or recovery it turns off before I can do anything
Sounds like power button issue.
I was having the same issues (random reboots, boot loop, powering on when battery put in, reboots in download mode and recovery)
This is not an easy fix. I ended up pulling the power button out and just setting my screen to time out after 15 seconds. Sucks but it works now.
If I ever need to turn off or hard reboot, I stick a pin in the power button hole and push down on the button.
Really turning me off on purchasing future Samsung phones
Sent from my SAMSUNG-SGH-I747 using xda premium
The power button is a common issue for these phones.

Phone working but screen black

Hello everyone,
I have since the first time an LG G3 (D855) that I root and that works very well.
Recently I bought a new one from a friend for my girlfriend.
He never root it, he reset it and sent it to me by mail.
At the reception, I turn on the phone and there, I have the LED lights, sound start but nothing on the screen.
It reacts when I put the finger on the screen so the touch sensor works.
I try a restart and battery removal but nothing better.
The screen has no shock but I told myself that perhaps during the trip he took a bad cut.
I hope it's just a miswired table, so I dismounted to check, but still nothing.
ThenI try something, I disconnect my phone too and I swapped motherboards.
And then the screen with my card in it work.
While my screen with the motherboards of the phone I just bought stay blank.
So the screen is not broken, perhaps it was a install problem.
So I use LG Flash Tool to reinstall the original rom (following a tutorial )
Everything goes well and ends without worries.
But that didnt change anything, the screen is still black.
Do you have an idea ?
Thank you in advance for your assistance and sorry for my bad english
I just realized that if I strongly illuminates the screen I can see that it works.
It' like brightness was at zero.
It's not a screen problem because when I plug it to the other motherboard brightness is ok.
Someone had this issue?
Same problem here
So I'm having the same problem at the moment, but this is the 2nd time that this has happened to me. Last time. I fixed it by changing charger. It worked for like 2-3 month and then I switched again and the problem came back. I suggest you try a few charges. It took around a week before it got fixed.
Hope it'll work for you.
BTW it was a Nokia charger
Black screen G2 after some seconds even during boot...
EtreRe said:
I just realized that if I strongly illuminates the screen I can see that it works.
It' like brightness was at zero.
It's not a screen problem because when I plug it to the other motherboard brightness is ok.
Someone had this issue?
Click to expand...
Click to collapse
Exactly the same problem on my LG G2.
It often go to black screen, but it's not totally OFF. Touch work, and the screen the same, i noticed using a torch that the brightness when to something like zero, but if i increase the level, it stay dark. Only press power button sometimes come back, but few second later... Dark screen again.
It happens everywhere during boot, in home, in lockscreen, in TWRP.
I tried:
- Change rom
- Flash stock firmware...
- Totally switched off for 2 months
- Detach and reattach the screen
- Test proximity sensor in hidden menu
Nothing worked.
If anyone has an idea...

Black Screen

When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Are you able to get to the bootloader? by pressing volume + and power at the same time. It may be worth trying to flash stock also. I am no expert its just what I would try.
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
try using spflash all format + download flash stock rom
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
look here and flash stock rom again
http://forum.xda-developers.com/elephone-p8000/help/how-to-guideline-install-mtk-drivers-t3334698
Hello there. I have the same problem, phone suddenly stopped to show anything on the screen, it is comleptely black. Tried to reflash few original roms, without a succsess. Replacing lcd did also not solved the problem. Did anyone find a solution?
Thanx
Did you try to format + reflash using spflash? Check out my video walk thru.
https://youtu.be/rzKll-HG6rQ
Sent from my p8000 using Tapatalk
Of course I did. But at no avail. Today, I found out, that the new screen is partially working. I can see very dark picture, it means, I have no back light. Tried to set it up from engineers mode, but no luck.
So the new screen is on, but without back light, and the phone heats pretty much in the top area.
storm525 said:
Of course I did. But at no avail. Today, I found out, that the new svreen is partialy working. I can see very dark picture, it means, I have no backlight. Tried to set it up from engineers mide, but no luck.
So the new screen is on, but without bacjlight, ans the phone heats pretty much in the top area.
Click to expand...
Click to collapse
If so. Try to pull down the statusbar and swipe a bit under the statusbar line, in the top of the screen from left to right, with some luck you will tap the brightness switcher
Gesendet von meinem Metal mit Tapatalk
I can connect to the phone through Vysor, and when I change the brightness level there, there is no change at all. The Phone does not react to any settings change at all.
Tried eragon rom, but still no change....
storm525 said:
Hello there. I have the same problem, phone suddenly stopped to show anything on the screen, it is comleptely black. Tried to reflash few original roms, without a succsess. Replacing lcd did also not solved the problem. Did anyone find a solution?
Thanx
Click to expand...
Click to collapse
Better hope you still have your garantie, because theres legit no way to restore it. You just have to send it back for it to get fixed. This happened to me once and yesterday twice. sadly I am to dissapointed from this. I am never buying an Elephone again ! PS bro it isnt worth sending this hell of a **** peace back. It costs and the blackscreen thing is gonna happen again in 6-8 months. SO go out there and buy yourself a real phone not this bull****. I have to do the same rn.
P8000 unrespnosive Fix
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
Just happened to me with my 3 year old phone. Left overnight with enough charge. Pressed the side button and nothing - held it down to restart and then complete blank.
Repalced the battery about 1 month ago with one from AliExpress for £5.
So using the kit provided with the battery or a watchmakers screwdriver - undo the 12 tiny screws and remove the white surround and then the inner back with the phone's number on it. Next disconnect the battery socket but be careful as it is tiny - use a torch and magnifier if vision not good. Remove the sim card. Wait 10 minutes - did this with the blue light flashing - it stopped finally on disconnection.
Put it all back together and hey presto fully working phone

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