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In the past two days it seems my phone has been acting up. I can give you some information about it. I hope this is enough.
Phone - Epic 4g
Firmware Version - 2.3.5
Baseband Version - S: D700.0.5S.EI22
Kernel Version - 2.6.35.7-CleanGB-MTD-gb805fd3
Build Number - CleanGB-MTD-1.0.5
Hardware Version - D700.0.5
The phone has not been ringing. When I say has not been ringing I mean I am not receiving calls. This could be due to two reasons. 1. The person is either hanging up before the 5th ring(this seems to be the magic number for my phone to actually ring according to some self tests performed today). 2. My Google Voice is picking up before the 5th ring and the people are hanging up. Now I am also not receiving notifications of missed calls. My wife has ranted at me the last two days about not picking up her calls to which I reply I had no clue that there were calls to where I show her my call log and the lack of her calls. I have called Sprint and went through about 20 minutes of back and forth and a reset a couple of times then a punch in of a ## 6 digit number # and did a MSID input. The Sprint tech said that the phone was ringing on his end and when I picked up said it took a while but he did a few things and then it seemed to have sped up on his end. Now after hanging up with him proceeded to call my phone from the wifes and it still takes 5 rings for it to pick up. Is there anything I could do to fix this. Is this an issue on CleanGB. Thanks for the replies. Let me know if you need anymore information from me.
im just taking a stab here but I think I remember reading this is a GV problem and had something to do with GV settings . Like I said not sure but you might wanna start there.
That is what the Sprint guy started off saying. How would I go about fixing that? Do I need to uninstall Google Voice? Sign out of Google Voice? or what I am willing to try anything right now.
I don't use Google voice, but if it's easy enough to uninstall & install I'd try removing it and see if problem persists. At the least you can tell if it is the problem or not
Sent from my SPH-D700 using xda premium
Uninstalled
I have basically restored my phone back to factory. I am on EL30 now. I uninstalled google voice that way. I also went to google voice on the web and fixed my voicemail on there. My phone still wants to ring 5 times before it shows me I have a call coming through, however I also do not have any voicemail at all now. After about the 8th ring it gives me a This caller is unavailable message followed in spanish then an error 261 message. Gonna call sprint again in the AM and see if they can reset something for me.
VM app try phonefusion its what i have been using and it works great i didnt really like google voice i just need voicemail i dont need something thats going to record my calls and text messages
as far as your phone ringing i had this problem a while back and i think it had to do with a cell tower not sending the call out right or something like that anyway ask tech support how the towers are responding in your area
Thanks
I will ask them about the towers today when I call. I have to call them now I have no voicemail at all. The sprint voicemail isnt picking up anymore.
***** FIXED ***** CALLED AT&T TO RESET VOICEMAIL ***** PLEASE REMOVE THREAD *****
I am using a stock GSM GNex, unrooted, and I noticed, when I receive calls, the caller does not go to voicemail and when I attempt to check voicemail, I am told that I do not have a voicemail box. This is a new problem, because before, I had voicemail and I set it up using AT&T. When I long press the number "1" on the dial pad I get a recording that says to enter the phone number of the party you are trying to reach. I enter my phone number and it says that the number is not listed. I can receive and make calls to anyone no problem, but voicemail all of a sudden stopped working. I went into the phone settings and checked the phone number listed as my voicemail number, it is not the same as my regular phone number, so I changed it to my number and I was getting a busy signal when I tried to check my voicemail after that. Any ideas??? I don't think calling AT&T will do me any good as they think I am using a Galaxy S2 Skyrocket. Please help, I need to get voicemails if I don't get to the phone in time!!
Thanks
I'm not sure how to fix your problem but, have you tried google voice as your voicemail client? Maybe you can use that instead.
To be honest I want to fix the issue and I don't want to use Google Voice. When I did a search before posting this I read a lot of people were using that service, but I want to get the real problem fixed. Thanks though.
Does anyone think the problem could be because I have a Galaxy S2 Skyrocket as my main phone on my plan, and that phone uses visual voicemail? And somehow now the phone won't activate voicemail because of that? When I dial my number and call myself, I get a busy tone.
1) Your VM number is either incorrectly programmed into the phone, or whoever set up your account didn't provision you with the VM feature. Call your carrier, they can verify with you whether your phone is correct or it's their system. No one on XDA can't help you with a shortcut.
2) Get Google Voice. Carrier VM systems are utter crap by comparison. That is the "real" solution to your "real problem".
The voicemail number is the same as it was when I set it up the first time. BTW, using Google Voice is not the "real" solution to my "real problem". If you don't know the answer to the question or you think no one else here will, you don't have to emphasize your love of Google Voice, I just don't want to use it so I am trying to figure out how to fix it. Thank you.
Oh, and maybe you should change your user name if you hate AT&T so much.
I've been bouncing around between ROM's lately and Google voice mail started acting a little wonky. Sometimes it wouldn't let me know when it received a voice mail and sometimes it would let me know 2 or 3 times. My Sprint number is not enabled through GV and I was just using the Google voice mail with my GV # forwarded to my Sprint #.
I decided I wanted to clear out everything and use the stock Visual Voice Mail app through Sprint and I couldn't get it to work, the Google voice mail kept receiving the voice mail. I went to the GV page and turned everything off...unchecked everything and turned off the call forwarding, nothing worked.
After digging around the interwebs.....I have learned of "conditional call forwarding". When you allow Google Voice to grab your voice mails, it is essentially call forwarding it to Google's servers. I had never thought about the way it worked and now it makes sense. As I was reading this, I ran across a few problems people were having when they forwarded their number to another phone and when they turned the forwarding off, the voice mails still went to the phone they had forwarded to previously....conditional call forwarding remained active even after they had turned off the forwarding, same as Google voice with me and others.
A few people posted about using dialing codes to fix this and I decided to chat with Sprint Tech Support to see if they had a fix. I let them know what I had found as solutions and sure enough, they had a matching solution...go figure. In your dailer hit *38 and call, when it connects you will hear a couple of busy tones and the call will end on its own. Reboot your phone and it should be good to go with your Visual Voice Mail app on your phone working again.
Call Sprint to have it reset.
sometime dialing the *38 and a reboot doesn't always work. My best advise is to call sprint and have them reset it for you. that was the only way I could used the default voice mail app.
Just tell them you had GV link to your number and you would like to use their/sprint voicemail instead of having your voicemail going to your GV inbox.
anthony67 said:
I've been bouncing around between ROM's lately and Google voice mail started acting a little wonky. Sometimes it wouldn't let me know when it received a voice mail and sometimes it would let me know 2 or 3 times. My Sprint number is not enabled through GV and I was just using the Google voice mail with my GV # forwarded to my Sprint #.
I decided I wanted to clear out everything and use the stock Visual Voice Mail app through Sprint and I couldn't get it to work, the Google voice mail kept receiving the voice mail. I went to the GV page and turned everything off...unchecked everything and turned off the call forwarding, nothing worked.
After digging around the interwebs.....I have learned of "conditional call forwarding". When you allow Google Voice to grab your voice mails, it is essentially call forwarding it to Google's servers. I had never thought about the way it worked and now it makes sense. As I was reading this, I ran across a few problems people were having when they forwarded their number to another phone and when they turned the forwarding off, the voice mails still went to the phone they had forwarded to previously....conditional call forwarding remained active even after they had turned off the forwarding, same as Google voice with me and others.
A few people posted about using dialing codes to fix this and I decided to chat with Sprint Tech Support to see if they had a fix. I let them know what I had found as solutions and sure enough, they had a matching solution...go figure. In your dailer hit *38 and call, when it connects you will hear a couple of busy tones and the call will end on its own. Reboot your phone and it should be good to go with your Visual Voice Mail app on your phone working again.
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If you rooted just delete gmail.apk.I never use email apps because they alway run in background,i just use browser.
There's a SOC code that needs to be deleted from Sprint's end. GGLVCE I think. Go into a store or call care and they should take care of it.
Sent from my SPH-D710 using xda premium
Google voice sometimes hours straight to voice mail without ringing my phone!
I had to unsync the 2 and now Google won't resync.
Frustrating.
I called Sprint tech (regular customer service is clueless) and they told me *38 and *28 both belong to Google. So if they don't work it's on Google and Sprint can't help.
That was last night.
I was able to re forward my voice mail to Google this morning but still can't sync my phone numbers.
*sigh
you got it
abhaxus said:
There's a SOC code that needs to be deleted from Sprint's end. GGLVCE I think. Go into a store or call care and they should take care of it.
Sent from my SPH-D710 using xda premium
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You are correct sir... Had issues with this when I switched from an Evo 3d to an iphone 4s and then to my e4gt.
abhaxus said:
There's a SOC code that needs to be deleted from Sprint's end. GGLVCE I think. Go into a store or call care and they should take care of it.
Sent from my SPH-D710 using xda premium
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tprins228 said:
You are correct sir... Had issues with this when I switched from an Evo 3d to an iphone 4s and then to my e4gt.
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Good additional info....thanks.
So long story short had an Epic 4g Touch on Virgin Mobile's $25 plan but need unlimited minutes now so I switched to page plus 2 weeks ago in hopes of flashing my e4gt to page plus. But I missed the unlimited data so decided to go with a gsm gnex and straight talk. Already have the phone and sim should be here today or tomorrow and I will be porting my number over.
Question is should I just port my number to Google Voice to avoid this hassle in the future? Is GV reliable? I can still use the stock phone and messaging app right (CM10 is the OS ill be on)? Is there any way to get MMS, like MMS-to-Email on sprint? Anything else I should take into consideration?
So should I just port my number to straight talk or port it to google voice?
Thanks
I say google voice (and forward it to whatever number at the time). The tricky bit is that smses would come from your original number unless you send them with voice also.
Sent from my Nexus 7 "the most cost-effective iPad yet"
There are probably 3 threads about your topic already (and they are huge threads). I'm on mobile right now and don't have the link, but they should be in the general and q&a section, and a bit of googling will help you find them.
Sent from my Galaxy Nexus using Tapatalk 2
hmm sounds like it would just be more convienient to port my number to straight talk..
Any other thoughts?
I recently ported my number to Straight Talk and it was active in about 20 minutes. As long as you have all the information they need to port, it's extremely painless.
Sent from my Galaxy Nexus using xda premium
I decided to just port my number and its been over 12 hours and still hasn't gone through. WTF straight talk? Not off to a good start with me.
Sent from my Galaxy Nexus using xda app-developers app
I use Google voice with its own number. I use the app. My Google number shows on text to them just fine. nobody had real number. I use groove ip to make calls thru voice. I set it up this way so that if gonna be late on Bill or whatever i still have"service" that people can call and text me with provided I'm in wifi. actually ran it this way for about a year without any service at all. . Just Google. Since everyone already had my Google i never worried about missing calls or text. If i left wifi zone Google stored all missed notifications so could retrieve once in wifi again. Ill promote.voice any day of the week.
*Shaolin Shadowboxing*
---------- Post added at 02:13 AM ---------- Previous post was at 02:11 AM ----------
brooksyx said:
I decided to just port my number and its been over 12 hours and still hasn't gone through. WTF straight talk? Not off to a good start with me.
Sent from my Galaxy Nexus using xda app-developers app
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Just set up a Google seperately. Give everyone that number. Once service is up and running forward calls from the Google to your number. Then will have service until they get it going and won't have to tell people to go back to old number. Will always have a phone too
*Shaolin Shadowboxing*
Finally got my number ported to my at&t straight talk sim and all I have to say is damn this data is fast! 10x faster than my old virgin mobile trash. Even faster than my home DSL. Very happy now.
I think I'll hold off on Google voice for now though. My girl is always sending me picture messages.
Sent from my Galaxy Nexus using xda app-developers app
GV can be a hassle and finicky but its definitely reliable.
Sent from my Galaxy Nexus using xda premium
martonikaj said:
GV can be a hassle and finicky but its definitely reliable.
Sent from my Galaxy Nexus using xda premium
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Never had a problem. Just can't integrate
*Shaolin Shadowboxing *
Sprint + Google Voice => Straight Talk, now problems.
I had my Sprint number. When Google voice came out and Sprint allowed integration, I did that. Last week I ported my Sprint/GV number over to Straight Talk (after buying an HTC One X+).
I want to get text messages in GV, not the HTC messaging app. I want to make phone calls from my normal GV number, and when I get a voicemail, i want that to come through GV as well. Basically, I want GV to do what is was doing for me on Sprint, handling my voicemail and my texts (both sending and receiving).
Currently, when my wife calls/texts me (she is still on Sprint), GV takes the voicemail/text. Perfect! But when other people call my voicemail gives a message saying that I haven't set up my voicemail box yet (Straight talk seems to not do this very well), and text messages all go into the HTC messaging app. Sending messages from GV or HTC messenger both work fine.
Does anyone have any help for me? Do I need to switch my number with Straight Talk and just have my old number stored in GV, then do the forwarding thing? Can I do that with outgoing calls, so they appear to come from my "old" phone number? Any help you can provide would me most appreciated.
Michael833 said:
I had my Sprint number. When Google voice came out and Sprint allowed integration, I did that. Last week I ported my Sprint/GV number over to Straight Talk (after buying an HTC One X+).
I want to get text messages in GV, not the HTC messaging app. I want to make phone calls from my normal GV number, and when I get a voicemail, i want that to come through GV as well. Basically, I want GV to do what is was doing for me on Sprint, handling my voicemail and my texts (both sending and receiving).
Currently, when my wife calls/texts me (she is still on Sprint), GV takes the voicemail/text. Perfect! But when other people call my voicemail gives a message saying that I haven't set up my voicemail box yet (Straight talk seems to not do this very well), and text messages all go into the HTC messaging app. Sending messages from GV or HTC messenger both work fine.
Does anyone have any help for me? Do I need to switch my number with Straight Talk and just have my old number stored in GV, then do the forwarding thing? Can I do that with outgoing calls, so they appear to come from my "old" phone number? Any help you can provide would me most appreciated.
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You need to do call forwarding
Sent from my Galaxy Nexus using Tapatalk 2
Zepius said:
You need to do call forwarding
Sent from my Galaxy Nexus using Tapatalk 2
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Please forgive me for being obtuse, but can you be a little more specific? I'm struggling with this question and would like more instruction. Did you mean that I need a second, non-GV number as my cell phone number? Or something else? I'm easily confused this week.
Michael833 said:
I had my Sprint number. When Google voice came out and Sprint allowed integration, I did that. Last week I ported my Sprint/GV number over to Straight Talk (after buying an HTC One X+).
I want to get text messages in GV, not the HTC messaging app. I want to make phone calls from my normal GV number, and when I get a voicemail, i want that to come through GV as well. Basically, I want GV to do what is was doing for me on Sprint, handling my voicemail and my texts (both sending and receiving).
Currently, when my wife calls/texts me (she is still on Sprint), GV takes the voicemail/text. Perfect! But when other people call my voicemail gives a message saying that I haven't set up my voicemail box yet (Straight talk seems to not do this very well), and text messages all go into the HTC messaging app. Sending messages from GV or HTC messenger both work fine.
Does anyone have any help for me? Do I need to switch my number with Straight Talk and just have my old number stored in GV, then do the forwarding thing? Can I do that with outgoing calls, so they appear to come from my "old" phone number? Any help you can provide would me most appreciated.
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There's a spot in the GV settings to have your texts only appear in the GV app... or just remove notifications from the GV app and you're problem is solved (only using the HTC app then.)
You need a separate number on straight talk and then just forward your GV number to that one. (I believe that step needs to be done from a PC.) Once you've done that you can still make your calls using the GV app, just select it to be used for all calls.
About to make the plung to ST as well. Currently useing GV forwarding to a verizon number. The GV number is the only number used period, the veizon number is just a recptical for GV to rout to. I really miss the lack of mms and the txting over data sometimes isnt as reliable. Also really miss the mms and sms dedicated apps.
Is is possible to port your GV number to ST but not lose the GV service ?
I would love for my GV number to be the native number on my ST phone and enjoy all the sms mms and direct calls to that phone. But NOT lose the GV feature associated with that number. Not sure i can live with out the web interface on my desktop for checking voice mails and txt.
I know i can just forward to a new ST number but would love to only have one number for all communication as i would like to have mms back.
MattRussNC said:
About to make the plung to ST as well. Currently useing GV forwarding to a verizon number. The GV number is the only number used period, the veizon number is just a recptical for GV to rout to. I really miss the lack of mms and the txting over data sometimes isnt as reliable. Also really miss the mms and sms dedicated apps.
Is is possible to port your GV number to ST but not lose the GV service ?
I would love for my GV number to be the native number on my ST phone and enjoy all the sms mms and direct calls to that phone. But NOT lose the GV feature associated with that number. Not sure i can live with out the web interface on my desktop for checking voice mails and txt.
I know i can just forward to a new ST number but would love to only have one number for all communication as i would like to have mms back.
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Matt, hopefully this reply won't be too late for it to help you. I've been recovering from surgery.
I actually have done this both ways now, so I think I can speak to various issues.
On My Phone:
I kept my main number with Google Voice and got a StraightTalk SIM with some other number. All of my calls, both incoming and outgoing, I route through GV (a simple setting in GV), and all my texts come through the GV app by default. I'm probably missing my MMS's, but that doesn't bother me as I only used to get 2-3 per year.
On My Wife's Phone:
She was much more concerned with GV's lack of text message threading, so we opted to port her Spring/GV number over to StraightTalk. Her voicemails go though ST, and cannot be transcribed. Her texts through her messenger app, and all her calls though ST. Basically she left GV. There is an option to still have GV try to grab your voicemails and transcribe them instead of going through ST, but ST does not support that feature, so it cannot be done.
Where you say "But NOT lose the GV feature associated with that number." I'm a bit confused. When I think of GV features, I think of text over data/from computer & voicemail recording, but you seem to imply there is some other I'm missing.
I hope this helps with your decision. Again, sorry about the delay in responding.
Michael833 said:
Matt, hopefully this reply won't be too late for it to help you. I've been recovering from surgery.
I actually have done this both ways now, so I think I can speak to various issues.
On My Phone:
I kept my main number with Google Voice and got a StraightTalk SIM with some other number. All of my calls, both incoming and outgoing, I route through GV (a simple setting in GV), and all my texts come through the GV app by default. I'm probably missing my MMS's, but that doesn't bother me as I only used to get 2-3 per year.
On My Wife's Phone:
She was much more concerned with GV's lack of text message threading, so we opted to port her Spring/GV number over to StraightTalk. Her voicemails go though ST, and cannot be transcribed. Her texts through her messenger app, and all her calls though ST. Basically she left GV. There is an option to still have GV try to grab your voicemails and transcribe them instead of going through ST, but ST does not support that feature, so it cannot be done.
Where you say "But NOT lose the GV feature associated with that number." I'm a bit confused. When I think of GV features, I think of text over data/from computer & voicemail recording, but you seem to imply there is some other I'm missing.
I hope this helps with your decision. Again, sorry about the delay in responding.
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Thank you, actually about to activate tonight with a ST number and route through GV. As far as the GV features i was referring mainly to the web integration. Love being able to check my txt and VMs from a browser. I know there are some apps that allow such but i like the way GV does it. I knew what i wanted wasnt possible but i had hoped. I wanted to think that i could port my GV number to ST so that it would be the native and only number to the phone and still have GV work as it does now without sacrificing anything. I knew it wasn't a reasonable wish. Should things ever change i can always port my GV number out another day.
Thank you for the response
MattRussNC said:
Thank you, actually about to activate tonight with a ST number and route through GV. . . . . .
Thank you for the response
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Matt, a quick update:
So there is a setting on the GV website that allows you to get your text messages through your phone's text message app, and a setting in the GV app that allows you to turn off GV notifications on your phone. Thus, you could conceivably use your phone as it was meant to be used (for SMS), and just keep the VM options enabled. I hadn't really known what that option did before, but it seems it may be helpful for you.
Also, if you found my posts helpful, please "thank" me. I'm pretty junior and I guess it would help me gain credibility in the forums.
I have used google voice for my business for the past 8 years or so and never had issues w/ GV voicemails until recently. Now, when I get a call on my GV # and don't answer, the call goes directly to my carrier voicemail w/ no way to fix - I've tried everything. Anyone else? Is this a back-end issue w/ Google?
edit: the verizon call forwarding does work but it forwards all calls to my GV voicemail now w/ no way to seperate between personal and business.
in_dmand said:
I have used google voice for my business for the past 8 years or so and never had issues w/ GV voicemails until recently. Now, when I get a call on my GV # and don't answer, the call goes directly to my carrier voicemail w/ no way to fix - I've tried everything. Anyone else? Is this a back-end issue w/ Google?
edit: the verizon call forwarding does work but it forwards all calls to my GV voicemail now w/ no way to seperate between personal and business.
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I haven't had any issues, I use google voice as a second phone number and it's been working fine. I just popped my sim out of my old phone, put it in the new pixel 3 and installed google voice and I was back up and running, didn't do a thing else. I also use it for my voicemail though, so I actually want the situation in your edit...
Are you somehow forwarding from google voice back to your carrier number? Without any forwarding at all it should behave as 2 totally separate lines, carrier # to carrier voicemail, gv # to gv voicemail, so if gv is going to carrier voicemail then there's something somewhere telling it to... I'm not aware of any backend problems with Google in this stuff, mine seems to be working fine, but you could try their support maybe...
kerobrat said:
I haven't had any issues, I use google voice as a second phone number and it's been working fine. I just popped my sim out of my old phone, put it in the new pixel 3 and installed google voice and I was back up and running, didn't do a thing else. I also use it for my voicemail though, so I actually want the situation in your edit...
Are you somehow forwarding from google voice back to your carrier number? Without any forwarding at all it should behave as 2 totally separate lines, carrier # to carrier voicemail, gv # to gv voicemail, so if gv is going to carrier voicemail then there's something somewhere telling it to... I'm not aware of any backend problems with Google in this stuff, mine seems to be working fine, but you could try their support maybe...
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Thanks for chiming in. Yeah I didn't port my number so I have the gv # forwarded to my carrier number. Is there another way to keep them both separate?
I'm not sure, I think just forwarding one to another is the only way to get them commingled like that...
Same issue here. Worked fine for the last 5+ years. As soon as I got the 3 that was the end of that. Can't get it working no matter what I try.
I have the same issue: calls don't ring and go straight to voicemail. Do Not Disturb is off. Verizon is my carrier.
I've used GV for years with several phones: 2XL, Moto X, LG G3.
As an aside, I'm noticing missed notifications using other apps, too. I'm wondering if it has to do with Android 9 notifications?
I ported my number to GV about a year ago. I use it for everything, calls, texting , and voicemail. I knew it was working, but I just tested to double check, and all is well.
Go to voice.google.com on a web browser. Click side menu select legacy. Click settings gear. Deactivate Google voicemail on this phone (your mobile). Then activate Google voicemail mail on said phone. Dial the code and it should work. I had to do this yesterday on att
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