I have used google voice for my business for the past 8 years or so and never had issues w/ GV voicemails until recently. Now, when I get a call on my GV # and don't answer, the call goes directly to my carrier voicemail w/ no way to fix - I've tried everything. Anyone else? Is this a back-end issue w/ Google?
edit: the verizon call forwarding does work but it forwards all calls to my GV voicemail now w/ no way to seperate between personal and business.
in_dmand said:
I have used google voice for my business for the past 8 years or so and never had issues w/ GV voicemails until recently. Now, when I get a call on my GV # and don't answer, the call goes directly to my carrier voicemail w/ no way to fix - I've tried everything. Anyone else? Is this a back-end issue w/ Google?
edit: the verizon call forwarding does work but it forwards all calls to my GV voicemail now w/ no way to seperate between personal and business.
Click to expand...
Click to collapse
I haven't had any issues, I use google voice as a second phone number and it's been working fine. I just popped my sim out of my old phone, put it in the new pixel 3 and installed google voice and I was back up and running, didn't do a thing else. I also use it for my voicemail though, so I actually want the situation in your edit...
Are you somehow forwarding from google voice back to your carrier number? Without any forwarding at all it should behave as 2 totally separate lines, carrier # to carrier voicemail, gv # to gv voicemail, so if gv is going to carrier voicemail then there's something somewhere telling it to... I'm not aware of any backend problems with Google in this stuff, mine seems to be working fine, but you could try their support maybe...
kerobrat said:
I haven't had any issues, I use google voice as a second phone number and it's been working fine. I just popped my sim out of my old phone, put it in the new pixel 3 and installed google voice and I was back up and running, didn't do a thing else. I also use it for my voicemail though, so I actually want the situation in your edit...
Are you somehow forwarding from google voice back to your carrier number? Without any forwarding at all it should behave as 2 totally separate lines, carrier # to carrier voicemail, gv # to gv voicemail, so if gv is going to carrier voicemail then there's something somewhere telling it to... I'm not aware of any backend problems with Google in this stuff, mine seems to be working fine, but you could try their support maybe...
Click to expand...
Click to collapse
Thanks for chiming in. Yeah I didn't port my number so I have the gv # forwarded to my carrier number. Is there another way to keep them both separate?
I'm not sure, I think just forwarding one to another is the only way to get them commingled like that...
Same issue here. Worked fine for the last 5+ years. As soon as I got the 3 that was the end of that. Can't get it working no matter what I try.
I have the same issue: calls don't ring and go straight to voicemail. Do Not Disturb is off. Verizon is my carrier.
I've used GV for years with several phones: 2XL, Moto X, LG G3.
As an aside, I'm noticing missed notifications using other apps, too. I'm wondering if it has to do with Android 9 notifications?
I ported my number to GV about a year ago. I use it for everything, calls, texting , and voicemail. I knew it was working, but I just tested to double check, and all is well.
Go to voice.google.com on a web browser. Click side menu select legacy. Click settings gear. Deactivate Google voicemail on this phone (your mobile). Then activate Google voicemail mail on said phone. Dial the code and it should work. I had to do this yesterday on att
Sent from my Pixel 3 XL using Tapatalk
Related
Currently I have a google voice number and a regular Sprint number, I know when you create your google voice number you can do the integration where Google will use your current Sprint number, which sounds cool in theory, but I heard a lot of issues with doing this, the main one, not getting MMS anymore, and some missed VMs etc...
My question is, when I install the Google Voice app on the phone there is some option asking about integration, from the sounds of it, it seems like this is different than Google taking over your current number. Ideally what I want is to still have two different numbers, but I would like my Sprint number -and- my Google Voice number to both use the Google Voice Voicemail service. This is to work around some AOKP / AOSP issues with Sprint Visual Voicemail app that I've had.
So is this possible? Is this what that install option on the phone does? Once I do the integration can you unlink it?
I'm not sure about the setup you desire, but I think for Google Voice to handle voicemail for your Sprint number, you are going to need to do the integration.
I integrated shortly after the option became available. Google Voice itself will not handle MMS messages, but you will still receive them on the phone -- just not in the GV app. That works fine for me. I haven't had any issues with missing voicemails or otherwise.
Once you do the integration, you have a period of time to decide whether to keep it or not. After that time expires, your old Google Voice number is removed. I think that's 90 days.
RubenRybnik said:
My question is, when I install the Google Voice app on the phone there is some option asking about integration, from the sounds of it, it seems like this is different than Google taking over your current number. Ideally what I want is to still have two different numbers, but I would like my Sprint number -and- my Google Voice number to both use the Google Voice Voicemail service. This is to work around some AOKP / AOSP issues with Sprint Visual Voicemail app that I've had.
So is this possible?
Click to expand...
Click to collapse
Yes it is and this is my setup. Install the app and when you are setting it up it will ask you if you want to integrate, you will press next if so. If not and just want the regular google voice setup just press skip. Do this, press skip. Then link your google account, setup which calls you want google voice to handle and then finish..you're done.
Thanks ... I set it up and deleted the Sprint VVM app, don't have a way to test it though, tried calling my phone with google voice, but the phone doesn't ring, I'm guessing that's because I'm trying to call the phone GV is set to forward too... Oh well, looks like I'll just wait till someone calls
RubenRybnik said:
Thanks ... I set it up and deleted the Sprint VVM app, don't have a way to test it though, tried calling my phone with google voice, but the phone doesn't ring, I'm guessing that's because I'm trying to call the phone GV is set to forward too... Oh well, looks like I'll just wait till someone calls
Click to expand...
Click to collapse
You should be able to call your cell # from your gv # even if the cell is set up as the forward # for GV...I do it all the time...
Just did it from the gmail dialer...
Cyclonut said:
You should be able to call your cell # from your gv # even if the cell is set up as the forward # for GV...I do it all the time...
Just did it from the gmail dialer...
Click to expand...
Click to collapse
Yea tried that, for some reason the phone never rings when I call myself via chrome Google voice on the PC, txts do go through however, odd
Sent from my SPH-D710 using Tapatalk 2 Beta-3
You actually want to SKIP integration.
I have mine setup so that you can call my google voice # or Sprint # and both ring on my phone.
If you integrate (during the app setup) you turn your Sprint number into your GV #.
To fix this you need to login to google voice and there is a setting to (basically un-link) the GV # from your sprint #.
Uninstall and reinstall the app on the phone, this time skip integration.
Hope this helps.
if you want to keep google voice number and your sprint number separate than when you set up the google voice app skip the first option and voice mail integration and just get the text and call forwarded to your phone via gV..I like to keep them separate to keep business from personal
js2shanks said:
if you want to keep google voice number and your sprint number separate than when you set up the google voice app skip the first option and voice mail integration and just get the text and call forwarded to your phone via gV..I like to keep them separate to keep business from personal
Click to expand...
Click to collapse
That's exactly what I use it for too.... Think I got it all setup, still can't call my sprint number from my google voice number in a browser however, don't know what's up with that, but think everything else is working.
I am new to Verizon, I just switched from Sprint aft 12 years with them(was tired of waiting for 4G). On my previous Sprint phone I had Google Voice installed, and I could send and receive SMS messages through GV. Now on my Galaxy Nexus, I will receive them fine, but when I try to reply to a message, it takes me to the native Messaging app. And now there is no option to create a message on the main screen.
What I have tried so far:
Selected "Via Google Voice app" under the GV "Receive Text Messages" option- several times
Uninstall and re-install GV- 2 times
Deactivate and reactivate the phone on the GV website- 2 times
And even onetime of uninstall, deactivate, reactivate, and reinstall
Anyone have anything else I should try?
I have the same problem
Sent from my Galaxy Nexus using xda premium
google voice with sprint had native support.
The problem I have with Google voice on Verizon is when I send a text from gv to another number its fine. When somebody texts my gv number it shows a completely random number as the sender. Really weird. I haven't called Verizon yet to see if they know anything. I think its something to do with what version does with the text once its received from gv before passing it along to me.
Sent from my Galaxy Nexus using Tapatalk 2
Zepius said:
google voice with sprint had native support.
Click to expand...
Click to collapse
One of the three things I am going to miss with Verizon. others are unlimited data and cheaper bill.
I do not use my Google Voice number, I just got Google Voice for the integrated voice mail that I had with Sprint.
click23 said:
One of the three things I am going to miss with Verizon. others are unlimited data and cheaper bill.
I do not use my Google Voice number, I just got Google Voice for the integrated voice mail that I had with Sprint.
Click to expand...
Click to collapse
you can do voicemail forwarding, which is what i do. i no longer use verizon's voicemail.
spencer88 said:
The problem I have with Google voice on Verizon is when I send a text from gv to another number its fine. When somebody texts my gv number it shows a completely random number as the sender. Really weird. I haven't called Verizon yet to see if they know anything. I think its something to do with what version does with the text once its received from gv before passing it along to me.
Click to expand...
Click to collapse
This should only happen if you're having SMS forwarded to your Messaging app. If you receive them only via the GV app, you won't get the weird numbers.
I've used Google Voice on Sprint for ages, and loved the texting it offered. However, when I switched to the Galaxy Nexus (Sprint) it broke, and hasn't been fixed. Google knows of these problems, but they haven't fixed them, and they basically have the worst customer support ever.
has anyone been able to setup google voice to handle voicemail on their verizon LG G4? I tried setting it up but it could not configure and I poked around online and found a thread on the verizon forums where people were talking about the same issues.
You have to call and have Verizon activate it. I use it all the time with Verizon and my G4. I used it on my LG G2 also. It is not something that just works out of the box. It is a (paid?) feature.
I know because when I switched from the G2 to the G4, my Visual VM app wasn't working. I had to call Verizon and have them reactivate it before the app would start working.
so i would just tell them i want to use google voice as my VM provider instead of them?
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
spotmark said:
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
Click to expand...
Click to collapse
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
dougmod said:
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
Click to expand...
Click to collapse
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
spotmark said:
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
Click to expand...
Click to collapse
so if i have my gv number ringing on my phone now, this method will not work, as it would ring twice right?
I have Google Voice voicemail fully set up. Confirmed working in Hangouts.
Follow the instructions and make sure you expand the section specifically for Verizon subscribers. When you dial each of the three numbers, you'll get a confirmation window on your phone about call forwarding.
As an added bonus, I disabled the visual voicemail app (VVM.apk) using the debloater tool. This way, I don't have to deal with visual voicemail , the standard VZW voicemail, or OTA updates ever again.
Google Voice is working completely for me as well and has been since I received my G4. If you follow the directions that have been posted several times, you'll set it up without issue.
One additional thing I will note is that Google Voice and VoLTE (Advanced Calling) on Verizon don't always play well together. If you're experiencing problems getting Google Voice to stick as your voicemail, turn Advanced Calling off and try setting it up again.
Subscribed for future reference
Hello fellow Nexus 5Xers,
Just got the 5X and have been getting everything up and running these last few days. Previously, I had the old Nexus 5 on AT&T and am getting things set up on the new phone, also with AT&T. My goal is to try to get Google Voice VM set up.
I went through the normal voicemail set up on the Google Voice app, but noticed that I was not getting voicemails when people called. I tried calling my number on another line and got the "This number is out of order error message". I called AT&T and got set up with a carrier VM just to make sure I had something that worked.
I went back to the Google voice settings page on the website and re-registered my phone and tried to run the code that would forward calls to my Google Voice number. When I entered the code, it says "MMI Code started" and then comes back with "Call forwarding Connection problem or invalid MMI code".
I then tried re-doing set up on the Google Voice App on Android and still no luck. Then I tried setting up a conditional forwarding in the settings menu of the Phone under "Calls>Call Forwarding" to my google voice number and I get a "Call settings error, Unexepcted response from network".
Anyone else experiencing this? Any ideas on what to do to get Google Voice VM set up?
I'm getting the same exact problem and also on ATT. Can't seem to figure out what the issue is...
Works fine here just check on computer to forward calls use your at&t number
Try putting your SIM in another phone in order to issue the conditional call forwarding command, then put it back in the 5X. This is a network dependent feature which should continue to be in force until you cancel it (regardless of which phone you are using).
tlopez1973 said:
Works fine here just check on computer to forward calls use your at&t number
Click to expand...
Click to collapse
Thanks for the reply, TLopez. Are you using AT&T? When I go on my account page for AT&T, it says you have to enter a set of codes on the phone to set it up and can't set it up on-line.
charmcitybryan said:
Hello fellow Nexus 5Xers,
Just got the 5X and have been getting everything up and running these last few days. Previously, I had the old Nexus 5 on AT&T and am getting things set up on the new phone, also with AT&T. My goal is to try to get Google Voice VM set up.
Anyone else experiencing this? Any ideas on what to do to get Google Voice VM set up?
Click to expand...
Click to collapse
I am in the same boat as you. As far as I can tell the problem is with the way AT&T configured the account when we swapped SIM's. (Since you went from a Nexus 5 to the 5X, I'm assuming that you had AT&T give you a new Nano-SIM to replace the Micro-SIM that was in your 5).
From what I have been able to piece together all Smart Phone Voicemail accounts being provisioned now by AT&T are setup with Visual Voicemail and that setup is not allowing the provisional forwarding that Google Voice requires to become the Voicemail provider for the number.
When I look on my 5X under Dialer App -> Menu -> Settings -> Calls -> Call Forwarding
the Settings for "When busy", "When unanswered ", & "When unavailable" are "Off", "Off", & "Disabled".
When I look at these setting on an AT&T phone that was provisioned a few years ago, those setting show the AT&T voicemail access number.
I've talked to three different CSR's on the business account line and they had no useful information.
Same issue
I am also having the same issue. I switched from Nexus 4 to Nexus 5X and it seems AT&T network is not allowing call forwarding to be enabled.
Here is what I have tried but still now fix:
1.) Uninstall and reinstall Google Voice app.
2.) Uninstall, reboot, and reinstall Goofle Voice app.
3.) Deactivate and reactivate using instructions on voice.google.com
4.) Try programming forwarding number under Call Settings menu.
5.) Talk to AT&T chat support. No luck...insist the phone is unsupported on network data protocols or some other BS.
Any information would be helpful.
I remember from the past that even if att set has errors on the phone, that it worked anyway. I have been using gv since the nexus one and it was sketchy back then. I havent' had any problems for a couple years. The new sim might F it up. But it works for me. I have been involved in many GV threads in the past. It might help to read some of those. The web interface GV is the key. It has mostly to do with the settings on your end, not att. They don't know **** all anyway.
I'm going to search and see what I can find. I have used GV and att exclusively since 2010, and It's never really failed.
To be clear, I'm using a 5x with an Att SIM, I do not have GV installed on the N5X and things work normally, both GV # and SIM associated att # both go to GV VM and Notifications come through hangouts and both numbers ring the handset.
post here for Q's about web interface. I never touched the n5x voicemail settings. on the handset. it just worked from the beginning.
jbrinkley said:
I never touched the n5x voicemail settings. on the handset. it just worked from the beginning.
Click to expand...
Click to collapse
But you didn't change SIMs when you moved to your 5X, correct?
That has been my experience with GV and new phones in the past. As long as the account was configured correctly on the previous phone, there was nothing that needed to be done on the new phone, since all the conditional forwarding was already setup on the network side.
yes, correct. I was just trying to say that it's possible and you don't need to call att to make it happen. Under my forwarding menu
always forward =off
when busy, unanswered, unreachable = my gv #
jbrinkley said:
yes, correct. I was just trying to say that it's possible and you don't need to call att to make it happen. Under my forwarding menu
always forward =off
when busy, unanswered, unreachable = my gv #
Click to expand...
Click to collapse
Yea, if I go into that menu and try to change the values it just returns an error, I am not able to change the values from "off" and "disabled". And even with those showing "off" and "disabled" AT&T's voicemail works correctly.
what about voicemail setting? I have "your carrier" not gv.
jbrinkley said:
what about voicemail setting? I have "your carrier" not gv.
Click to expand...
Click to collapse
I have tried both setting, it makes no difference.
I even have had AT&T turn off VM on the network side, that didn't help at all.
At this point I'm not sure if "Conditional forwarding" is not available on newly provisioned lines or that the Nexus 5X doesn't have the tools to setup conditional forwarding.
I have a SIM adapter on order, when that comes in I will try to do the GV configuration on my old HTC M7 to see if that makes any difference. I don't really think that it will, but it sounds like a less frustrating step than calling into AT&T repeatedly until I happen across a CSR that knows how to setup conditional forwarding on the network side. (Or that knows conclusively that it is not possible on new SIM activations.)
read this page. it's something easy, it has to be. I have set up other people on gv with the same phones. Never had a problem but its in the details.
I do wish you good luck.
https://productforums.google.com/forum/#!msg/voice/aYqCm2rIPd4/mpv3OmKVEyUJ
jbrinkley said:
yes, correct. I was just trying to say that it's possible and you don't need to call att to make it happen. Under my forwarding menu
always forward =off
when busy, unanswered, unreachable = my gv #
Click to expand...
Click to collapse
So yes, in this case, I can't seem to add my Google Voice number to those fields. When I go in, all fields are "off" and if I try to input my GV number for any of them, I get an error that states "Unexpected response from network"
Even if I try to input another number altogether, i.e. my home or work number, I get the same response.
I was having this same issue with my Nexus 5X using a new At&t nano sim. To resolve it, I had to call and speak with Customer Service. I explained that I wanted to setup Conditional Call Forwarding for all three conditions (busy, unreachable, unanswered) and they were able make the changes. I checked the Call Forwarding Settings screen immediately after hanging up and confirmed the correct Forwarding # was in place.
letM3in said:
I was having this same issue with my Nexus 5X using a new At&t nano sim. To resolve it, I had to call and speak with Customer Service. I explained that I wanted to setup Conditional Call Forwarding for all three conditions (busy, unreachable, unanswered) and they were able make the changes. I checked the Call Forwarding Settings screen immediately after hanging up and confirmed the correct Forwarding # was in place.
Click to expand...
Click to collapse
I have changed phones between iOS and Android several times, never had issues with GV until my first Nexus (which is the 5x). The MMI codes that GV gives would not work, and from the call screen, if i clicked on the (...) in the top right corner i could go to 'settings', but it still wouln't take my GV number.
I spent 2 hours with ATT, she was very very helpful and got "advanced support" to help. Eventually, ATT changed all 3 of my "conditional call forwarding" to my GV number, but it still went to my ATT voicemail. ATT lady started to conference Google in for help. I had to leave the call, but several hours later i started getting VM thru GV. I'm not sure if the conditional call forwarding numbers just needed time to activate across the network (ATT Lady said that it didn't), or if when she spoke to Google they figured something out.
Good luck everyone. The problem is resolvable with ATT help, I wish I had more details to provide.
I just called my 5X and I got my GV message for when a call is missed. I am coming from a Moto X 2014 that had GV setup as the VM and all I did was move my sim from that phone to the 5X. Not that this helps anyone with a problem, but figured I would chime in on my scenario that does work.
I was having same issue... Seems the only way to resolve is to contact Att. The CSR I spoke with on chat was very knowledgeable of this issue and resolved it in less than 5 minutes. Even still... It's an unnecessary inconvenience
I've had this issue in the past, it randomly started happening on my prior M8. Nothing worked...no MMI codes, online meetings, manual call forward numbers, nothing...I ended up getting it resolved by having ATT advanced technical support manually edit the forwarding scenarios and numbers on the back end. Even they were confused as to why it was happening, and I had to get to the second level of advanced support before the technician had the correct access rights to edit the numbers. This was back in July-ish, and they had been apparently going through some significant "non-cystomer-facing" changes to their backbend VM systems.. All GV working fine for me asof now, and I'm still using the same Nano-SIM card on my 5X that cane from that M8.
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Jexx11 said:
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Click to expand...
Click to collapse
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
elreydenj said:
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
Click to expand...
Click to collapse
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Jexx11 said:
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Click to expand...
Click to collapse
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
elreydenj said:
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
Click to expand...
Click to collapse
Ah yes I remember I played around with Hangouts and Voicemail back when the Hangouts Dialer was first released, I remember now that I had the option of listening to voicemails through Hangouts.
I think I have it all set up now, just have to find another phone to call my number and test it out lol.
Thanks again for the help!
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
Click to expand...
Click to collapse
I was told that would work as well when on the phone with Verizon.....
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
GertBFrobe said:
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
Click to expand...
Click to collapse
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
elreydenj said:
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
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This must be what happened with me, I activated advanced calling and I'm guessing that triggered basic visual voicemail which is the problem.
And the tech I talked to told me there was no way to remove basic free visual voicemail and go back to standard voicemail. Maybe she is wrong, I'm not sure, but either way I'm content with using Google Voice for now.
Sent from my Nexus 5X using XDA Free mobile app
Isn't there a second file for Verizon services?
Sent from my Nexus 5X using Tapatalk
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
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Yes, do this, for now anyway, until Visual Voicemail catches up with M. I still have Advanced Calling enabled, as well as HD calling, so VoLTE should work. With the Visual Voicemail removed (by VZW via chat in my case), I just get the old school simple voicemail notification on the status bar and dial *86 to retrieve.
Verizon Wireless Fixed my Issue
I had this issue since I got my Nexus 5X 2 months ago, and Verizon Wireless just fixed it over the phone and now it works fine. I don't use visual voicemail or anything fancy, although I used to use Google Voice up until a year ago.
He basically reinitialized the voicemail, so I had to set it up again from scratch, re-recording my outgoing message etc.
I should also mention my texts didn't work sometimes either... some MMS messages would just say "Downloading" and never download, and this happened often on my old Droid Maxx HD. The workaround was to disable wireless and wait for it to download over the data connection. Anyway this started happening on my new Nexus 5X also, but they reprovisioned the phone and fixed that also. :victory:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
jackdubl said:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
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Just did this and it worked flawlessly. Thank you sir.