Sprint must have found the problem. As of this morning reports are flooding in with phones getting "No PRL update available" messages instead of errors. No error on Firmware or Profile update check either.
I was heading to the store for a replacement this morning! Instead spent 20 minutes rerooting and flashing ROM.
Do you BONSAI?
Not working for me still on ACS
Working here but I'm on stock ec05
Sent from Snarf phone
kennyglass123 said:
Sprint must have found the problem. As of this morning reports are flooding in with phones getting "No PRL update available" messages instead of errors. No error on Firmware or Profile update check either.
I was heading to the store for a replacement this morning! Instead spent 20 minutes rerooting and flashing ROM.
Do you BONSAI?
Click to expand...
Click to collapse
That problem is random. Some people have it, some people don't. I know I have had the problem at times, and at other times, it works perfectly. I am guessing there will come a time when you get the error again, and then it will go away like mine and repeat the process.
Profile update went through for me, and PRL update just told me that no update was available.
Woohoo, guess they finally fixed it!
Only took, what, 2 months?
/facepalm
Related
Sorry if this has already been brought up.. I did some searching and didn't find anything on this. For the past few days I am all of a sudden getting this error showing up on my screen. It will pop up on it's own and I'm not sure if something is really wrong or if its actually an issue that I need to contact Sprint for. Below is the Exact message that I am getting.
"Streaming on your HTC EVO Device
Streaming quality on your HTC EVO may be impacted by a known issue with the Sprint carrier network. To resolve this issue, please contact Sprint at 888-211-4727. Let them know that you are having trouble streaming multimedia on the HTC EVO with software version 3.70.651.1.
Don't show this again"
I have rooted my phone and just running the base Sprint rooted image so far.. I haven't decided on which ROM I want to try next. So my question is has anyone else seen this problem yet and if you have what have you done to resolve this or did you actually contact Sprint on this? I have a funny feeling that Sprint is going to want to push or have me re-download the update. Which we all know will reload the ROM and wipe Root.
Any ideas are greatly appreciated and again if this has already been discussed and I just couldn't find it I've missed it. Sorry!
That's interesting. I wonder what that's all about.
Sent from my PC36100 using XDA App
Still haven't got this. It's not just your Evo though. This is happening to a lot of people.
I got the same message. Im completely unrooted on my 0002 hardware that I got last June. I called sprint and they seemed even more clueless than usual. They didn't even seem to bebe aware that the message went. Practically hung up when the Guy suggested a hard reset.
But everything seems to be working fine.
So I keep getting the message and decided to call in and see what I found out.. Apparently I got the right person to talk to. Customer service briefly talked with Tech Support and then transferred me to them. They had me do the following:
1. Power off Phone & Pull the battery for about 20 seconds
2. Put the battery back in and power it back on.
3. Goto Menu - Settings - System Updates - Update Profile.
After doing this I still had the error message but I believe that message was there before I got the update to my profile. So I then restarted my phone one more time. After that reboot I don't have the message again. So we will see what happens.
He is also going to be calling me back sometime today to see how things are. This is something that apparently is happening to the EVO phones (according to him). I asked him if I needed to update the PRI and he said that he had it push all the settings to the phone when I choose the "Update Profile". So I told him I would run with it for the day and see what happens.
Just in case anyone else sees this problem. I will add more as I know more.
The Issue is The Amazon Cloud Player
When users try to stream music from this app over 3G/4G, they may receive a network error notification. Amazon has an update that includes a work around but advises that users contact Sprint to get a longterm solution to the issue. When I contacted Sprint, they sent a profile update.
I only received this message once since I updated to the last version of Amazon Cloud Player. I haven't seen it since.
after reading this last night i got the same notice this morning and my 3G no longer works. just tried the profile update and it failed saying to try again later. gonna have to figure this one out
Edit: multiple reboots, no fix. Battery pull, fixed. Anyone able to explain that one?
The only real conclusion I can come up with is either they made a change on their system. They obviously aren't going to acknowledge that one. But I have seen this popping up in different places more now. After the initial call I made the other day I have seen it pop up 1 other time. I haven't contacted them again yet to let them know that my problem still exists. I guess I'll keep looking for the fix and hope someone stumbles across it. But I really think there has been a change since I haven't had this problem until recently. I'm going to call back in and see if I can get someone who might have a better idea of the network and see if I can get some acknowledgment from them. I'll let everyone know my findings.
Sent from HTC ECO.
I called the number it gave me on my phone from the same message, got sent to tech help. He didn't know what to do so I got sent to another tech desk that forced a prl update. It worked for a couple hours then i got the message again. Ive found I only get the message when my phone is set to sprint only.
Call sprint again and talk to a tech. They have a script now for this.
Sent from my PC36100 using Tapatalk
Get your msl ....update prl then remove http proxy settings. Update data profile forced method....enjoy
From what some others have found the message is initiated by the recent Amazon mp3 app update. The streaming issue has been present since before christmas....app dev's are getting tired of getting calls over what is really a sprint issue.
I odin to EF02 and im trying to update PRL, Profile, Firmware and im getting
error message saying eternal error its annoying i wan to brake the phone please help=( what am i doing wrong?
Why would you want to "break" your phone over a PRL/profile update.
Must better things to rage about like being rejected by a girl than over a measly PRL update error.
hahah your right but i wan the EF10 modem but i cant get it to work lol cuz all the modems i have tried my cap in 3g is 126kbps and in 4g is 225kbps if im lucky,
so i wan to know if my phone antennas might be mess up or is just my area? but then again according to the spring map im in full coverage area.
try rebooting, and doing prl update as soon as it reboots, then update profile.
thanks for the reply but its still giving me the internal error message GRrrrrrrrr im going to go nerd rage on this phone lol
Lol, you might have that problem that they posted in general. I had that problem with my old phone, but my new one works great.
im going to look into the general one so i might need to call sprint for a new one? because my DL and Ups seem really slow =/
Yeah, mine had choppy speeds, and never updated anything. I finally cooked it trying to flash a self created tar in odin, got a new one and its great.
so what do i do call sprint and tell them hey give a new phone this one sucks? lol
Hit "Update PRL" > Hit "Cancel" button soon after "The network is updating your PRL. Please wait." message, then you should see a "Session in Progress" message instead of the error message.
Ok, I have been having problems with trying to get these working. I even thought after a fresh update to 2.3.4 (Gingerbread) with ODIN that it would fix the problem but I get the same messages. I believe this is also causing my voicemails not to come to my phone as well. The message I am getting is:
"Error: An error occured while trying to update your PRL. Please try again later. If the problem persists, please call customer care.
Error: Unknown Error"
What could be causing this....
Thanks,
Frank
Mine has done this since November, albeit off and on. It completely stopped working back when the 60676 prl was released for me.
You can read the thread in the development forum on upgrading your prl manually. Otherwise, the only thing I've read on this topic is that it is between a bug in the software and an issue on Sprint's end.
Did it cause your voicemail not to work as well? I am not getting any ever since this happened.
Wave Runner said:
Did it cause your voicemail not to work as well? I am not getting any ever since this happened.
Click to expand...
Click to collapse
The only time I've had voicemail not work is when I had my phone uptime in the days range. A simple reboot fixed the problem for my issue.
Since you are having voicemail issues too, I'd suggest bringing your phone into a Sprint service center. At the very least, you can get these issues noted on your account.
Thanks, I might just have to do that.
This has been happening to me for the last couple of days. Out of the blue my phone will pop this error: Data call failure. Error code 128. Unable to establish wireless data connection. I have done some research on this error message and most of the things I found had to do with using the phone as a hot spot. I am not using that feature. I am using a custom rom that I have had on for a couple of months now. Nothing has changed on my phone. I have tried updating the prl and then updating the profile. I have pulled the battery and left it off for half an hour. None of the other phones on my account have this issue. It is particular to my phone only. Is it this something I can call sprint about and they can reset or do I need to flash my radio again or take it in to sprint?
Had the same thing happen to me today. Called sprint and they said there was a data issue going on in my area. I say its rubbish but whatever.
Sent from my PC36100 using XDA App
That's been happening to me all day today. I thought it was maybe the kernel I installed today (more freedom) but after seeing this maybe it was the earthquake on the east coast causing problems with the network?
I have been getting these errors all day today as well.
i've been getting it all day... I thought it was kernel
I keep getting that error to. Thought i messed up my phone. Guess it was the earth quake, That **** was crazy though, never felt one before. Anyway after it happened i lost service on my phone for like 2 hours, kept getting beeping noises when i would try to make a call.
Sorry to hear others having this problem as well but I am glad that it probably isn't my phone. I would hate to get my evo replaced with a newer one that can't be rooted.
I know running CM7 right now and getting no 3g speeds right. Lame. But I got wifi though.
Sent from my PC36100 using XDA App
ElAguila said:
I would hate to get my evo replaced with a newer one that can't be rooted.
Click to expand...
Click to collapse
It can be rooted! These Dev's don't let us down, come-on man.
This started happening to me after the earthquake. In NYC
you mean Virgina? But yes, the last few days especially today after the quake. Ivebeen getting it alot.
I just had to reinstall synergy because it started freakingout saying that my andriod process had stop working, and a media process stopped working. was driving me insane.
Yeah know issue with Sprint call tech and do ctms ticket and maybe prl update or maybe * 18. The issue may be cleared by now .
Just the last couple days? I been getting these errors on and off for months now... before I rooted, and bricked my phone, so I'd say it has something to do with sprint not having enough bandwidth... or something like that anyway....
data call failure error 128
My Evo 4G started getting this Data Call Failure Error 128 last week (Wed), also only when I unlock... It is only a message, but everything works fine afterwards. It would happen about 5 times a day.
Then I went to Mexico for the weekend (3 days) and was roaming over there. Not once did the message pop up. Everything was fine, roaming data, text messages, phone calls. Thought everything was fixed. Came back on Monday and once I was on the Sprint network, started receiving the messages again on unlock.
I updated PRL and Profile and everything. That didn't stop it. Tried changing from Sprint to automatic roaming and that didn't really do anything. I thought it was a couple of apps i had (like Green Power that turns off data and turns it back on) but uninstalled it and the messages kept popping up. Tried enabling always-on data and that seems to work but that drains the battery faster than usual. Been searching all android forums looking for others in this situation and it seems like only a Sprint/HTC issue (Evo 4G, 3D and Shift). This is getting very annoying. It happens about 5 times a day.
My wife thinks that it's Sprint fixing and adjusting their network getting ready for the iPhone rush.
Wow, glad to know that I'm not the only one. I think that I had somehow did something wrong with my phone. I keep on getting these Data Call Failure - Error Code 128 messages several times a day. I tried reflashing a new rom, then doing it again. Must not be the rom, but Sprint. Annoying!!!!
it was just a sprint issues
Also cannot call the *2 or the *4 automated lines to sprint, get a busy signal and pop up saying "network is busy try again later", but can get through to sprint on a landline just fine. Apparently I cannot connect to what the sprint tech says is the "automated lines". I continue to get the error code 128 repeatedly, whether on wifi, 3g or 4g, and Sprints only "remedy" is to do a factory re-set which I have read has not affect.
Anyone have a clue as to why a stock ROM GS3 (after the latest update) would be randomly shutting itself off? (Ithought this issue was to have been fixed in the latest ROM?)
I have LTE disabled, and only a few apps on there...
ronnienyc said:
Anyone have a clue as to why a stock ROM GS3 (after the latest update) would be randomly shutting itself off? (Ithought this issue was to have been fixed in the latest ROM?)
I have LTE disabled, and only a few apps on there...
Click to expand...
Click to collapse
I had mine exchanged for this very reason, I was still in the trial period and received a new unit.
I'm having the same problem with mine every 3 days or so.. I also had the sms code 98.. But a simple phone call to sprint fixed that.. I should of said something about the restarts but I figured nothing would fix it besides an exchange which I plan on doing maybe next week..
Wait, so your saying this problem started happening AFTER you did the OTA LG8 Update...or its been happening since you purchased the phone? If its been happening since you purchased the phone, I would strongly advise exchanging it or wreaking hell on earth in a sprint store if they refuse. When you pay $500.00+ for a piece of hardware, there is absolutely no excuse for it not to work for years. I have not experienced this problem with my phone, however, I would strongly advise installing BlazerROM or StrongSteves Blue ROM. It could be that the OTA update you did was a bad flash. Find a stock tar around here, ODIN back to stock, and do the OTA updates again...or install a custom ROM like I advised earlier.
Yes, it started shutting down (not restarting) AFTER I did the OTA LG8 Update.
I spoke with Samsung last night and they offered to pay shipping both ways if I send it in to have it fixed.
Also, they suggested a hard reset, which I did, so I will see how it goes today.
I have only had the phone for two days so far...and I may have Sprint replace it if the issue persists.