phone keeps shutting down - 4.0.4 stock ROM w/latest OTA - Sprint Samsung Galaxy S III

Anyone have a clue as to why a stock ROM GS3 (after the latest update) would be randomly shutting itself off? (Ithought this issue was to have been fixed in the latest ROM?)
I have LTE disabled, and only a few apps on there...

ronnienyc said:
Anyone have a clue as to why a stock ROM GS3 (after the latest update) would be randomly shutting itself off? (Ithought this issue was to have been fixed in the latest ROM?)
I have LTE disabled, and only a few apps on there...
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Click to collapse
I had mine exchanged for this very reason, I was still in the trial period and received a new unit.

I'm having the same problem with mine every 3 days or so.. I also had the sms code 98.. But a simple phone call to sprint fixed that.. I should of said something about the restarts but I figured nothing would fix it besides an exchange which I plan on doing maybe next week..

Wait, so your saying this problem started happening AFTER you did the OTA LG8 Update...or its been happening since you purchased the phone? If its been happening since you purchased the phone, I would strongly advise exchanging it or wreaking hell on earth in a sprint store if they refuse. When you pay $500.00+ for a piece of hardware, there is absolutely no excuse for it not to work for years. I have not experienced this problem with my phone, however, I would strongly advise installing BlazerROM or StrongSteves Blue ROM. It could be that the OTA update you did was a bad flash. Find a stock tar around here, ODIN back to stock, and do the OTA updates again...or install a custom ROM like I advised earlier.

Yes, it started shutting down (not restarting) AFTER I did the OTA LG8 Update.
I spoke with Samsung last night and they offered to pay shipping both ways if I send it in to have it fixed.
Also, they suggested a hard reset, which I did, so I will see how it goes today.
I have only had the phone for two days so far...and I may have Sprint replace it if the issue persists.

Related

HELP! with System Updates (PRL, Profile, Firmware)

Ok, I have been having problems with trying to get these working. I even thought after a fresh update to 2.3.4 (Gingerbread) with ODIN that it would fix the problem but I get the same messages. I believe this is also causing my voicemails not to come to my phone as well. The message I am getting is:
"Error: An error occured while trying to update your PRL. Please try again later. If the problem persists, please call customer care.
Error: Unknown Error"
What could be causing this....
Thanks,
Frank
Mine has done this since November, albeit off and on. It completely stopped working back when the 60676 prl was released for me.
You can read the thread in the development forum on upgrading your prl manually. Otherwise, the only thing I've read on this topic is that it is between a bug in the software and an issue on Sprint's end.
Did it cause your voicemail not to work as well? I am not getting any ever since this happened.
Wave Runner said:
Did it cause your voicemail not to work as well? I am not getting any ever since this happened.
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Click to collapse
The only time I've had voicemail not work is when I had my phone uptime in the days range. A simple reboot fixed the problem for my issue.
Since you are having voicemail issues too, I'd suggest bringing your phone into a Sprint service center. At the very least, you can get these issues noted on your account.
Thanks, I might just have to do that.

[Q] No Text Messages

I've been having the problem lately where I can no longer receive text messages, from anyone. My text messages are still received however.
I have only experienced this while running Calkulin's E4GT v2.9.2 EL29 with no other modification. The first time I experienced this, the only problem I could think of was that I did not use the Format all zip file.
So I went through the flashing process again and got some strange force close on google maps and Sprint tv. I initially flashed to fc22 modem, then back after kobridges post concerning sprint tv. I did update profile and prl after each modem flash.
And now I cannot receive text messages. Any ideas?
Flash back to stock and start fresh
someguyatx said:
Flash back to stock and start fresh
Click to expand...
Click to collapse
Obviously. But seeing as this will be the third attempt with hopefully different results, I am hoping for an insight concerning the cause of this circumstance.
I had the exact same problem when I installed EG4T ROM. Tried many of the same thing you tried, along with many others.
Long story short, I called Sprint and the had to add my phone back to the other carries (att, version, tmo) switching map/database. Took about 3 hours once the request was put in. Text messaging has worked like a charm ever since.
Hope this helps...
Sent from my SPH-D710 using Tapatalk 2 Beta-4
Another issue I discovered was lack of GPS functionality; first only on wireless networks and then even with the GPS sensor activated.
I might should mention that I activated the phone in south Memphis/north MS then went back to work in New Orleans. I had the issue in both locales. While on the phone with Sprint, they mentioned that they have dropped some capacity in NOLA due to lower population.
I came back to north MS finally had the time to take my phone to a Sprint store. Of course as soon as I handed it over, it started receiving text messages. They tested it, whatever that means and found it to be fully functional.
The Sprint guy basically said he thinks it's a network problem. He was cool about the whole thing. I told him I had it rooted, he responded that he has seen rooted phones overcome some network problems before.
So I came home, rooted, flashed calkulins el29 and I still have text messaging.
oh well, thanks for reading. I hope this all can help someone.

[Q] Broken Wifi - Hardware Fault? Help!

Hey there everyone, so since i flashed the CM10 nightly from the 24th, wifi has been nearly completely broken for me. You may have seen my posts where i described how my phone barely ever manages to load anything over wifi and when it does, it does so intermittently and at an extremely slow pace. This renders wifi pretty much useless on my phone. Mobile data IS working though.
Now, i first thought it might just be an issue with the nightly i was using, but this issue persisted on the nightlies from the 25th and 26th of this month (which i did full wipes between). So then, since i wanted to stay with Jelly Bean, i decided to try out Tgascoignes AOSP Jelly Bean (another full wipe here), but then this same issue was there as well. Then, i figured i'd try the first Jelly Bean CM10 nightly, since everything was working great on that one, but then this issue with wifi was still there.
So then i thought it must be an issue with Jelly Bean, so i went back to the most trustworthy and stable ROM i have used so far - One Maximus V2.1 with ICS. Then, this issue still persisted.
So, the tl;dr version of this is, wifi isn't working on any ROM for me and i can't seem to do anything to fix it and i really need some help with this. Do you guys think it might be a hardware issue? My router has been working perfectly for other wireless devices in my house. What plan of action would you recommend? Any help will be very very highly appreciated.
Also, the reason that i'm posting this as a new thread is because this isn't the same wifi antenna problem that has been documented a lot in the other thread. My wifi reception doesn't improve or vary depending on where i press on my phone and that's not the issue at all. If this post still doesn't deserve it's own thread then mods, please remove it and i will ask for help elsewhere.
The most complete restore would be to fastboot oem lock and.run the RUU for your device.
If that doesn't fix it, I don't know what will and neither will HTC I suspect, they'll likely replace the motherboard.
BenPope said:
The most complete restore would be to fastboot oem lock and.run the RUU for your device.
If that doesn't fix it, I don't know what will and neither will HTC I suspect, they'll likely replace the motherboard.
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Click to collapse
Well, i fully restored my phone back to stock and the issue is still persisting . Mobile data is also being really weird now even though i have set the correct APNs.
I also can't update my phone from the 1.29 firmware to the 2.17 base firmware because my carrier (Virgin) hasn't bothered to put any effort towards pushing out an update.
I think i will have to claim the warranty for my phone through Virgin and hope that they don't notice that it has been re-locked as other people have had such luck too.
Does anyone else have any other ideas about this?
I had a similar problem with my sensation after flashing some custom ( & official roms not meant for my region). Try WIFIX, somewhere in the forums. This could be a WiFi radio region code problem
magic_android said:
Well, i fully restored my phone back to stock and the issue is still persisting . Mobile data is also being really weird now even though i have set the correct APNs.
I also can't update my phone from the 1.29 firmware to the 2.17 base firmware because my carrier (Virgin) hasn't bothered to put any effort towards pushing out an update.
I think i will have to claim the warranty for my phone through Virgin and hope that they don't notice that it has been re-locked as other people have had such luck too.
Does anyone else have any other ideas about this?
Click to expand...
Click to collapse
just do it through virgin - in uk its the retailers responsibility to repair, replace or refund it if they can't prove that the fault was caused by you unlocking it etc.. (if before 6 months after purchase)
I don't know how this has happened now but I had a feeling that there was something wrong with the WiFi antenna of my phone, so I squeezed it really tight at the top left corner where the WiFi antenna is located (as seen in the WiFi faults thread) and now all of the issues mentioned above have been fixed . I have no idea if it was just pure luck and coincidence but now my phone is working normally again. If it wasn't a coincidence, then I really hope that this issue doesn't come up again.
I feel very lucky either way right now! No more need to worry about warranty issues and such . Thanks anyway to you guys for replying though, it's good that this forum chips in to help out those that are in need of help!
Dammit i have no idea what is wrong with my phone. Wifi and mobile data were working fine for a day and a half on the stock ROM, so then i decided to re-root and flash some custom ROMs again and this annoying wifi issue is back now :S. Why would this even happen? I am honestly at such a loss with this. Does anyone have any ideas about what's going on?

Jan 2013 OTA push T989UVLH1 update fixed hanging!

So I realize this isn't on the cutting edge of development, but I come here for info from the experts, and I didn't see any info posted about this OTA push.
So I'm still running stock ROM, rooted for tethering with CWM recovery installed, and I was trying to find some feedback on this update that was pushed OTA. I see vassosman started a topic the other day, but it was quickly closed.
Let me say that I was HATING my phone because scrolling would hang the phone for minutes at random times in the day with random apps and it was maddening! Several times I had to stop myself from throwing it up against a wall.
This OTA update completely fixed it! No need to re-root it either. I love my GS2 again!
So if you were skeptical of the update (I was because one of the listed fixes was "security enhancements" which sometimes means unrooting) I can say that my experience was very positive. I'm sure I probably should have connected to Kies and installed this update long ago. Life happens. I'm behind. I'm posting for others that are behind as well.
Does the LI4 update provide even more worthy fixes? Will I have problems with CWM installed?
neubian said:
So I realize this isn't on the cutting edge of development, but I come here for info from the experts, and I didn't see any info posted about this OTA push.
So I'm still running stock ROM, rooted for tethering with CWM recovery installed, and I was trying to find some feedback on this update that was pushed OTA. I see vassosman started a topic the other day, but it was quickly closed.
Let me say that I was HATING my phone because scrolling would hang the phone for minutes at random times in the day with random apps and it was maddening! Several times I had to stop myself from throwing it up against a wall.
This OTA update completely fixed it! No need to re-root it either. I love my GS2 again!
So if you were skeptical of the update (I was because one of the listed fixes was "security enhancements" which sometimes means unrooting) I can say that my experience was very positive. I'm sure I probably should have connected to Kies and installed this update long ago. Life happens. I'm behind. I'm posting for others that are behind as well.
Does the LI4 update provide even more worthy fixes? Will I have problems with CWM installed?
Click to expand...
Click to collapse
Nope, as you stated it mostly had security improvements, but I doubt it affected rooting methods. People have reported that the normal methods to root the old firmwares still work on this one. So overall it wouldn't harm CWM or TWRP while using it, though you have to obviously reflash it
Sent from my Galaxy S2 X T989D running Jedi Jelly 4
Im on stock li4, rooted using supersu and twrp 2.4. The same old rooting methods apply, no rules changed. Happy flashing!
Sent from my SGH-T989 using Tapatalk 2
I figured I would just add my experience in this thread.
My wife's completely stock GS2 had OTA updated to LI4 2 days ago and last night the phone shut off while in the middle of a call and will not power back on. No odin, no recovery. Nothing. Had to warranty exchange.
It doesn't seem widespread as I have not seen this reported elsewhere, but my wife is a mild user and was only using the most basic of apps. I think she was using Google Talk and Messaging and the Phone app at the time.

[Q] L710 on P-plus MMS/data issues and questions about rooting/updating

i recently my second S3 that i had flashed to page plus. i was told everything would work just as it did when it was stock with sprint. when i got it i noticed that i could receive MMS but not send them .It just says sending continuously until you get fed up enough to delete the message knowing its not actually going through. The next day I took the phone back to the dealer that i had flash it thinking they would know exactly how to fix it. its been a week now and the closest thing they could do was put an app called HOUDINI on it that allows me to send and receive MMS( im guessing through different APN settings?)although the app itself is laggy and horrible and i want to get rid of it as soon as humanly possible. they told me that had flashed the sprint S3 a couple times that week to page plus for other people and everything worked as it should but couldn't figure out what was going on with mine. another thing ive noticed is that it says i am receiving 3G data, but when compared to my friends phone on Verizon using 3G im not getting near the speeds he is.
im hoping to root my phone this week so i can get rid of that annoying camera shutter sound which sprint was nice enough to lock, and update to the latest version of android.
I have utilized the search button and haven't come across this particular problem or question
my questions...
1. has anyone had their L710 flashed to pageplus and experienced similar problems with data or MMS? or possibly heard of it and know a fix i am unable to find?
2. will rooting and/or updating android mess up my carrier flash and cause me to need another flash? from my research ive found that rooting should have NO effect on the flash, but updating might cause me to need to re-flash for the carrier.

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