o2 Germany branded Desire HD, rooted, warranty question - Desire HD Q&A, Help & Troubleshooting

Has anyone claimed warranty on a rooted HD with a custom ROM bought from o2 Germany (o2 branded)? I know that you can flash the o2_DE RUU and it should make it look like it's never been touched, but I haven't tried doing it and I am wondering if someone has...
I am having this issue with the headphone jack and I think I might have to return the phone. In my past experience however, the company that handles repairs for o2 has some seriously pedantic engineers working for them and I am wondering whether they check the HD for changed timestamps etc. I know it's always possible to tell if the user has been monkeying around with the phone and before I blow my warranty I would like to know if o2 technical support goes to great lengths to check...
Thanks!

Related

HTC P3300 or O2 XDA Orbit

Hello,
I'm a newbie to this forum. Yes, before you all say anything I know they'r the same thing, packaged differently.
Since I'm in Canada, I'll be paying full price for either of those two, unlocked ofcourse. Was wondering if there are any pros/cons to either those two and which one would you all recommend?
Thanks
With Artemis you should have HTC patches and upgrades, with branded devices you may wait longer (for O2, Orange... software releases). HTC officially announced WM6 ROM for Artemis and help for other brands if they will decide to buy WM6 license, but you don't know if they will...
Will O2 be offering a WM6 upgrade? Someone just posted that O2 will not be offering an update. I'm wondering if I shud get O2 or not. I really like the Orbit, but now im confused.
O2 havo no plans to upgrade for now, but they don't say no for ever - so we don't really know...
I've ordered HTC P3300 only because everything seems confirmed for it, plus I'm getting it with all North American maps. Will let you guys know when I recieve it in a few days.

Got a Vodafone TP2..and questions :-)

Hi all,
Got a TP2 from Vodafone UK this week. Realy liking the device so far, infact it's probably the first WM phone I have used in ages that I have not splattered with apps just to make it usefull!
My main gripe with Vodafone so far is that the colour scheam they have shosen for the TouchFlow is 'Vodafone Red' with black so the message count bubbles are totaly unreadable!
Anyway, one strange this with this device is that I seem to have lost the ability to use HTMP email format and also the ability to flag messages etc... I have been told that this is a Vodafone 'thing' so that you want to use their email services... So does anyone know how to turn this back on ???
Thanks
Sci Fi
I have a few questions if you don't mind:
Is the actual phone Vodafone branded in any way, or is it just the software?
Also, did you get it from a Vodafone shop, or was it delivered to your home?
I'm interested in getting one from Voda soon, what deal did you get it on, and did you have to pay much for the handset?
Cheers - hope you're enjoying the phone ;-)
DavidMc0 said:
I have a few questions if you don't mind:
Is the actual phone Vodafone branded in any way, or is it just the software?
Also, did you get it from a Vodafone shop, or was it delivered to your home?
I'm interested in getting one from Voda soon, what deal did you get it on, and did you have to pay much for the handset?
Cheers - hope you're enjoying the phone ;-)
Click to expand...
Click to collapse
No, it's HTC branded just voda build of the firmware....for now
Got it delivered direct from Voda, Most of the high street shops will not stock them because of their value
No idea on deals because it is on my company package so it works totaly differently
Hope this helps.
SciFi
Mine should have been delivered from Vodafone today, but it has been delayed until tomorrow.
I got it from the Vodafone business site and it is available for free on any tariff from £30pm (+VAT) I'm getting 500 mobile minutes, 250 texts, unlimited internet and unlimited landline calls - or I will be when it turns up!! It is shown as coming soon on the site but if you eing up they have them in stock
Someone on Beasty's "A Dream just walked in" thread got theirs yesterday and it has a Vodafone theme and a little Vodafone sign on it apparently. I will let you know what mine is like when I get it
Seems very tempting, I may leave T-mob for this!
Do you know what the Vodafone business support is like if the phone goes faulty? I know with T-mob I got next day swap-out, and wonder if Vodafone offer this too?
Also, do you know if it's supplied unlocked?
DavidMc0 said:
I have a few questions if you don't mind:
Is the actual phone Vodafone branded in any way, or is it just the software?
Also, did you get it from a Vodafone shop, or was it delivered to your home?
I'm interested in getting one from Voda soon, what deal did you get it on, and did you have to pay much for the handset?
Cheers - hope you're enjoying the phone ;-)
Click to expand...
Click to collapse
Got mine from Vodafone yesterday and it is dual-branded. HTC at top of screen and Vodafone at the bottom. I agree on the colour scheme as I changed my Pro to black, but the calendar is different on the Pro 2 and I can't seem to find a suitable alternative - any suggestions appreciated.
BTW, my initial impressions are that this phone is a BIG improvement on the Pro and well worth the upgrade.

Due to get Desire on Three network - ireland, options to upgrade/de-brand

Hi
To sum it up should I buy sim free (expensive) or go with Desire on the Three network?
I am due to get a Desire handset on the Three network in Ireland through a work contract.
As I understand it the rollout is currently delayed due to issues loading the Three applications, branding and customisations on to the devices in Ireland..
I am assuming if this is the case, that the handset will then be both locked and branded, also whenever Froyo comes to device via HTC i will not be able to upgrade due to the Three branding and apps.
So to get froyo (whenever) i assume I will have to unlock and debrand, and get the stock HTC rom - is this all possible? anybody been through this?
Otherwise I am seriously considering just purchasing SIM free althought that will be at least double the price.
Just looking for advice on my best option?
Cheers for any experience, advice (maybe from three UK customers)
TC
hi, if you intend to use the device on the 3 network there is no need to unlock it, debranding your phone is also easy, look here http://forum.xda-developers.com/showthread.php?t=696189 this will tell you how to make a goldcard, once you have a goldcard you can easly flash any generic desire rom

Anyone with a Softbank Desire debranded and gone to Froyo yet?

As per the title, just wondering if anyone with a HTC Desire here in Japan has debranded their unit? I know the carriers take a bit of a hard line against unofficial phones or phones that have been modified. I'm mainly worried about losing my unlimited data plan - several people who brought Nexus One's over here found the hard way that their data cap wasn't honoured based on the fact that their IMEI wasn't a model that was purchased from the carrier. This is a practise which is illegal in some countries but here in Japan they get away with it!
Anyway, just wondering if anyone else here in Japan has debranded yet?

Get phone repaired in foreign country

Hey folks,
I bought my m9 a couple of months ago from a telstra store in Darwin, Australia but since I'm German I went back to Germany permanently. Now that I'm having trouble with my phone - the vibrator isn't working anymore, seems to be a common issue - I'd like to gather information on how to make use of my warranty here in Germany. Before I left Australia I went to a phone store again asking them about warranty and I was assured that HTC gives one year of global warranty which is independent of the current country.
Is there anyone here who had to deal with a similar situation? I know I could just contact HTC Germany but I'd like to some knowledge before Already.
Cheers Max

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