[Q] Can someone help me with my email please? - Desire HD Q&A, Help & Troubleshooting

I have an issue with my email which is whenever I open any email on my HD Desire it disappears from the server and I cannot open it from my laptop. To give you some information, this is company email and it is IMAP form. I tried K9 and MailDroid applications both of them the same issue. Also the original mail application does the same. Can someone help me to resolve this annoying problem?

have you checked settings? something like "server read" or "local read"...theres normally an option where you can choose wheter the mail will be deleted on server after read or just locally on the phone

There is no such settings in the mail applications in the phone

i can't remember where it is either but merell1988 is right. i remember seeing an option that allows you to leave a copy of the email on the server or delete.
flupo, which rom are you using? i'm pretty sure that i saw this option with the stock rom (i don't see it with cm7).

syc7090 said:
i can't remember where it is either but merell1988 is right. i remember seeing an option that allows you to leave a copy of the email on the server or delete.
flupo, which rom are you using? i'm pretty sure that i saw this option with the stock rom (i don't see it with cm7).
Click to expand...
Click to collapse
I'm using stock ROM. I need to know an application that helps me to keep my emails in the server.

Related

problem with email in tf3d...please help!!!

hello all, i seem to be having a problem with my e-mail in TF3D and was hoping someone would be able to help me...my problem is this, 1, whenever i read an e-mail in tf3d(not opera) it does not register in my actual yahoo acct that it has been read (or deleted for that matter)...also, whenever i send an e-mail using my TF3D (again, not opera) it does not register anywhere on my phone or at the actual yahoo site that i have sent a message...it doesnt appear in sent folder, draft, outbox etc...its like the message was never sent bc theres no visual proof (but the recipient always gets the message even tho its not showing up)...im hoping someone can help me fix these problems bc i love using the tf3d email tab, but i need proof that i sent and received/read this messages...any help would be greatly appreciated
I suppose that your Yahoo account is either setup either via POP3 or IMAP on your device. If you used the HTC Mail Setup wizard, then it's most likely IMAP. Anyway, the point is you're using a pull method to retrieve your mail (as opposed to push).
When you read or delete email from your device, Yahoo doesn't know that. So, that's why it doesn't show up as read/deleted when you check your email via a web browser.
Solution: after you've read or deleted any emails from your device, tap "Menu" and then "Send/Receive".
By default, when you set up email accounts on your device, only the inbox is synchronized with the server. If you want to see items in your "Sent" folder, you'll need to manually set that up. Luckily this is very easy.
Solution: In your inbox, tap "Menu", then "Tools", and then "Manage folders...". Toggle on the folders accordingly.
ohyeahar said:
I suppose that your Yahoo account is either setup either via POP3 or IMAP on your device. If you used the HTC Mail Setup wizard, then it's most likely IMAP. Anyway, the point is you're using a pull method to retrieve your mail (as opposed to push).
When you read or delete email from your device, Yahoo doesn't know that. So, that's why it doesn't show up as read/deleted when you check your email via a web browser.
Solution: after you've read or deleted any emails from your device, tap "Menu" and then "Send/Receive".
By default, when you set up email accounts on your device, only the inbox is synchronized with the server. If you want to see items in your "Sent" folder, you'll need to manually set that up. Luckily this is very easy.
Solution: In your inbox, tap "Menu", then "Tools", and then "Manage folders...". Toggle on the folders accordingly.
Click to expand...
Click to collapse
hey, forst of all i just want to thank u for not only your quick response, but also for your thorough explenation...the only problem is, IVE TRIED BOTH RECOMMENDATIONS!!! (NOT MEANT AS YELLING, MORE LIKE FRUSTRATED)....as far as the deleted messages, i figured that would "update" yahoo so i "resent/rereceived" the messages so it would (hopefully update) but it didnt work...also, nothing is showing up n the sent folder that your talking about on either the phone or on the actual website...its crazy, i really dont understand it...and yes, i do have the little option about saving a copy of sent messages n sent folder checked...any other ideas???
I think I would delete the account and then set it up again manually. Try different port numbers. Better yet. Forward everything to gmail and use it instead. push is awesome (except attachments still don't work right, but imap is easy too).

BUG? HTC Mail delete emails on Server

Hi
I`ve a big problem with HTC-Mail.
I have HTC-Mail configured as follows:
- POP3
- T-Mobile.de settings
- "Delete Mail on Server" = no
HTC-mail delete emails on the server.The option "Delete Mails on Server" is not select. If I will empty the trash then the emails deleted on the server!
The same effect when the option is select. The same effect when the option is selected.
I`ve the problem with Stock- and Custom-ROM (Modaco, Pay`s)
Does anyone have the same problem?
Can anyone help me?
Sorry for my bad english!
Johnny
The problem must be just with pop. IMAP does not seem to suffer from this issue.
I've got pop setup and that doesn't delete mail.
Is there no solution to the problem of pop3?
I need pop not imap
PrinzEisenherz1 said:
Is there no solution to the problem of pop3?
I need pop not imap
Click to expand...
Click to collapse
The solution is probably to choose another mail client. I've often heard K9 mail recommended, but since I use Gmail I've not bothered to take a look.
I suspect that the issue you are having with your device is that the "Delete Mails on Server" option is really referring to what the app should do after it has downloaded new emails - not to what you subsequently do with the email.
Regards,
Dave
Afaik, pop has a option to keep mails on server. Imap will keep them there anyways. You should have no probs with that option set.
Edit. Will check when i get home. I could ofc be wrong
Ok:
My settings:
Gmail: pop3/imap forwarding:
Pop download: Keep Gmail's copy in inbox
On the desire the same as yours. It hasn't deleted a single mail since i got my desire.
I think if it's a problem it's a problem with gmail, since i doubt the phone can tell the server what to do.
-------------------------------------.
Sent via the XDA Tapatalk App
I have the same problem with HTC's e-mail application.
I am using pop3 and havn't checked the option to delete mail on server but it still does it. Really annoying.
It's almost certainly a problem with the HTC mail app. I have the same issue with a POP account that I have; doesn't seem to make a difference whether the '..mail on server' is on or off.
It also re-downloads emails continously unless they have been deleted from another source (web client or Outlook).
K9 seems to ok but stills needing polishing up. It does have many options that that built in one doesnt' marking emails being one.
Me having this problem with POP too. So I switched to IMAP
I do not have these problems, but if t-mobile does not support IMAP (which is imho better than POP3), try K-9 Mail:
https://market.android.com/details?id=com.fsck.k9&hl=en
Just saw this thread - on my Incredible with stock Froyo the HTC email application uses POP3 with my email server and has an option in Settings for "Delete emails on server" unchecked most times.
I say most times because it will, at seemingly random times, re-check that option and delete mail directly from the server that I've just viewed and deleted through the phone UI. This option has seemingly self-flipped a few times since I've had Froyo and seems to be a bug.
- ooofest
Pff. Check your settings
Sent from my HTC Desire using XDA App
dutchcow94 said:
Pff. Check your settings
Click to expand...
Click to collapse
Pff. Check my post - the settings change automagically at random times.
- ooofest

[Q] POP Email and phone

Just trying to understand how this works...
For some reason, when I download my email on Outlook which is supposed to be a full download from the servers (therefore, not readable anymore from devices), it doesn't remove those emails from my phone the way it used to in the past. So I have to delete them from my phone as well. What setting do I have wrong here? I can delete from the server on my phone, but it doesn't automatically delete them when I check them on Outlook.
Am I making sense??
Thanks.
tinpanalley said:
Just trying to understand how this works...
For some reason, when I download my email on Outlook which is supposed to be a full download from the servers (therefore, not readable anymore from devices), it doesn't remove those emails from my phone the way it used to in the past. So I have to delete them from my phone as well. What setting do I have wrong here? I can delete from the server on my phone, but it doesn't automatically delete them when I check them on Outlook.
Am I making sense??
Thanks.
Click to expand...
Click to collapse
Sounds like you need IMAP. POP3 simply downloads and deletes from the server, it doesn't do anything to sync across devices. IMAP syncs, rather than downloads, so it should always appear the same on all devices.
Sent from my T-Mobile myTouch 3G Slide
Hmm... I don't think I'm communicating properly. Let me try again.
Here's what I used to be able to do... with POP3
1. Get email while I'm out
2. Check, read email on my phone
3. Get home, check Outlook, emails downloaded
4. Emails automatically removed from phone
Can't seem to do that anymore, and I'm wondering what I may have switched in my settings. Could it have something to do with my POP or SMTP settings?
Thanks
tinpanalley said:
Hmm... I don't think I'm communicating properly. Let me try again.
Here's what I used to be able to do... with POP3
1. Get email while I'm out
2. Check, read email on my phone
3. Get home, check Outlook, emails downloaded
4. Emails automatically removed from phone
Can't seem to do that anymore, and I'm wondering what I may have switched in my settings. Could it have something to do with my POP or SMTP settings?
Thanks
Click to expand...
Click to collapse
Hmm. I have never known POP to be able to delete files from other devices after you delete them from one place. I don't actually use email on my phone other than the gmail app, so I have never had to use those settings, so unless someone else can give a better answer I would just fiddle with the settings on your phone, outlook, and web server to see if you can find an option to synchronize deletions or something rather.

[Q] outlook mail sync?

how do u sync an outlook mail account with the epic? i have been looking for answers, but no cigar. i'm trying to sync my corporate webmail that is based off of outlook.
LORDFIRE00 said:
how do u sync an outlook mail account with the epic? i have been looking for answers, but no cigar. i'm trying to sync my corporate webmail that is based off of outlook.
Click to expand...
Click to collapse
I am assuming that your outlook is displaying mail housed on an exchange server?
Are you running Stock or a custom ROM?
GB (EI22/EL30/FB15):
I have read that using the email.apk (the stock email application) from FroYo (android 2.2) people are having better results.
attached find the email application from EC05, save it to your sd card, use root explorer to rename the email.apk in /system/app to email.old, then copy email.apk on your sd card to /system/app.
reboot and try to connect to your exchange server.
I can't test this as I don't have an exchange server to connect to.
CM9:
here is a thread talking about exchange server email
http://forum.xda-developers.com/showthread.php?t=1498149
you may be able to use the attached email.apk under CM9 as well.
Hope that helps
It looks like jdelano and I were writing at the same time. If you were looking for more beginner instructions, here is what I wrote:
The first thing you should try is the ActiveSync option in the Accounts & Sync settings. The icon looks like the four corners of a square and the name sometimes varies. You will need to enter your log in information, your network domain, and your server. Depending on your server's setup the amount of data you need to enter can be different. Usually yu will start with email and password and it will try to autodetect the other settings but if that doesn't work you will need to enter more manually. If yu have to enter the server URL it is usually the URL you would use to access Outlook Web Access. If you are lucky, the security model on the exchange server is compatible with the features of the Epic and everything will sync with the stock email, contacts, and calendar apps.
If you get an error about the security not being compatible you will most likely need to buy Touchdown for Exchange or Moxier Mail.
Let me know if this is enough information for you. If not I can do some screen-shots to try and help.
I am running stock deodexed and rooted el30..exactly what app do I use for this?
Sent from my SPH-D700 using xda premium
I have exchange email and I always use the stock email app that is included with whatever rom and version. Meaning I never change the email and I don't really condone that idea because in the email app they had to upgrade security settings in the gb app.
LORDFIRE00 said:
I am running stock deodexed and rooted el30..exactly what app do I use for this?
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
You will need to contact your I.T. to give you the proper settings because if its exchange email you will not be able to use the account settings found in outlook for that email account because those are the "local settings" if you are on their network. You need the external settings but your I.T. would give you the proper settings by just telling them what you want to do. If they allow you to.
jdelano said:
GB (EI22/EL30/FB15):
I have read that using the email.apk (the stock email application) from FroYo (android 2.2) people are having better results.
attached find the email application from EC05, save it to your sd card, use root explorer to rename the email.apk in /system/app to email.old, then copy email.apk on your sd card to /system/app.
Click to expand...
Click to collapse
Thanks for the file. I got really excited when I tried this and didn't get the error that my phone wasn't compatible with the server's security settings and it looked like the syncs were all good to go. Unfortunately no data populated the email app, the calendar, or the contacts for me.
I hope others get better results.

Touchwiz email using pop yahoo - reads on server when downloaded to phone

The touchwiz email app when it checks for and downloads emails to my phone they are shown as read when I log into mail.yahoo.com on my laptop. I can't find any setting to change this. NB I haven't even read them on the phone either (and this is shown correctly as unread on the phone) but they show up as read on the main server anyway. Any ideas how to fix this?
Nobody? Come on this should be an easy one for you guys. Someone please help?
jbrierley82 said:
The touchwiz email app when it checks for and downloads emails to my phone they are shown as read when I log into mail.yahoo.com on my laptop. I can't find any setting to change this. NB I haven't even read them on the phone either (and this is shown correctly as unread on the phone) but they show up as read on the main server anyway. Any ideas how to fix this?
Click to expand...
Click to collapse
From the yahoo support mail help
Its gotta be the app itself doing it.. Have you tried K-9 Mail or something different to see if the problem persists? I don't see any settings in the stock email app that could fix this problem..

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