[Q] outlook mail sync? - Epic 4G Q&A, Help & Troubleshooting

how do u sync an outlook mail account with the epic? i have been looking for answers, but no cigar. i'm trying to sync my corporate webmail that is based off of outlook.

LORDFIRE00 said:
how do u sync an outlook mail account with the epic? i have been looking for answers, but no cigar. i'm trying to sync my corporate webmail that is based off of outlook.
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I am assuming that your outlook is displaying mail housed on an exchange server?
Are you running Stock or a custom ROM?
GB (EI22/EL30/FB15):
I have read that using the email.apk (the stock email application) from FroYo (android 2.2) people are having better results.
attached find the email application from EC05, save it to your sd card, use root explorer to rename the email.apk in /system/app to email.old, then copy email.apk on your sd card to /system/app.
reboot and try to connect to your exchange server.
I can't test this as I don't have an exchange server to connect to.
CM9:
here is a thread talking about exchange server email
http://forum.xda-developers.com/showthread.php?t=1498149
you may be able to use the attached email.apk under CM9 as well.
Hope that helps

It looks like jdelano and I were writing at the same time. If you were looking for more beginner instructions, here is what I wrote:
The first thing you should try is the ActiveSync option in the Accounts & Sync settings. The icon looks like the four corners of a square and the name sometimes varies. You will need to enter your log in information, your network domain, and your server. Depending on your server's setup the amount of data you need to enter can be different. Usually yu will start with email and password and it will try to autodetect the other settings but if that doesn't work you will need to enter more manually. If yu have to enter the server URL it is usually the URL you would use to access Outlook Web Access. If you are lucky, the security model on the exchange server is compatible with the features of the Epic and everything will sync with the stock email, contacts, and calendar apps.
If you get an error about the security not being compatible you will most likely need to buy Touchdown for Exchange or Moxier Mail.
Let me know if this is enough information for you. If not I can do some screen-shots to try and help.

I am running stock deodexed and rooted el30..exactly what app do I use for this?
Sent from my SPH-D700 using xda premium

I have exchange email and I always use the stock email app that is included with whatever rom and version. Meaning I never change the email and I don't really condone that idea because in the email app they had to upgrade security settings in the gb app.

LORDFIRE00 said:
I am running stock deodexed and rooted el30..exactly what app do I use for this?
Sent from my SPH-D700 using xda premium
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Click to collapse
You will need to contact your I.T. to give you the proper settings because if its exchange email you will not be able to use the account settings found in outlook for that email account because those are the "local settings" if you are on their network. You need the external settings but your I.T. would give you the proper settings by just telling them what you want to do. If they allow you to.

jdelano said:
GB (EI22/EL30/FB15):
I have read that using the email.apk (the stock email application) from FroYo (android 2.2) people are having better results.
attached find the email application from EC05, save it to your sd card, use root explorer to rename the email.apk in /system/app to email.old, then copy email.apk on your sd card to /system/app.
Click to expand...
Click to collapse
Thanks for the file. I got really excited when I tried this and didn't get the error that my phone wasn't compatible with the server's security settings and it looked like the syncs were all good to go. Unfortunately no data populated the email app, the calendar, or the contacts for me.
I hope others get better results.

Related

[Q] Froyo (official) and multiple exchange accounts

I just installed the official Froyo build. Unfortunately, it looks like multiple exchange accounts is not supported.
Do any of the other 2.2 roms (e.g., Sky Raidar) support multiple exchange accounts (preferably with sense - I actually like it)?
Also, assuming another ROM will work, what is the best way to flash the ROM without losing my settings. The official build updated without the need to wipe (only issue I found so far is I had to uninstall/reinstall swype). If I install another ROM, does titanium backup do a good job of restoring the phone's app and settings? (don't want to have to redo all my screens, etc).
Thanks
I've never known any device to sync multiple exchange accounts. But this is my first Android device coming from iPhone.
Unfortunately, the HTC Mail application in general does not allow for multiple exchange accounts...
Is there a way to get the non HTC stock mail application installed (or do any of the vanilla roms support multiple accounts)? Unfortunately, I assumed Froyo would enable multiple accounts (I am already using touchdown and the native support to get 2 accounts, but I have a few additional ones).
Thanks
You know what they say when you assume. My only recommendation would be using Touchdown which you already do. Depending on what you use your exchange accounts for (work or personal) you can setup some forwarding rules to have everything come into one spot. Only thing with that is it is against businesses policy (or it should be) to forward company property like that.
The stock Email.apk in /system/app from CM6 works fine on the incredible. The ONLY PROBLEM is that when you read an email from somewhere else, the notification is not removed from the status bar, and it stays there until you re-open the application. My only gripe.
Interesting. I am awaiting the OTA and use the stock 2.1 for accessing an exchange server. Hotmail is setup as a separate account. I heard Hotmail will go live this week with Activesync support, so will this mean I will have to choose which one I want, giving up one, beig hotmail obviously.
Thanks.
No just setup your Hotmail as POP or IMAP, whichever it supports.
Berzerker7 said:
The stock Email.apk in /system/app from CM6 works fine on the incredible. The ONLY PROBLEM is that when you read an email from somewhere else, the notification is not removed from the status bar, and it stays there until you re-open the application. My only gripe.
Click to expand...
Click to collapse
How would I go about installing this? Is it as simple as installing other apps? I used the CM6 ROM for a couple weeks and loved it but random reboots forced me back to my previous ROM.
Incredibl_E said:
No just setup your Hotmail as POP or IMAP, whichever it supports.
Click to expand...
Click to collapse
Hotmail doesn't support IMAP which is a large part of why people want to set it up as an activesync account. Pop just sucks...
It's sad that the HTC client doesn't support more than one activesync account, the Pre they gave me at works handles up to 8 I believe (have 3 currently setup on it).
That is not to say that the Pre's activesync implementation is better, I wish it would let me choose which parts of the account I want to sync rather than forcing an all or nothing approach, but it is nice to have real push email on all my accounts with it.
The Pre can sync tasks as well... I wish HTC would implement this.
Has anyone figured out an acceptable work-around that doesn't involve non-working notifications or paying for touchdown?
nmyeti said:
Hotmail doesn't support IMAP which is a large part of why people want to set it up as an activesync account. Pop just sucks...
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Click to collapse
Why I don't use hotmail, it sucks....
nmyeti said:
Has anyone figured out an acceptable work-around that doesn't involve non-working notifications or paying for touchdown?
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Click to collapse
If you google the second part of your question you can find it......I'm just saying.
Improved Email App
I installed Improved Email from the marketplace. It supports multiple Exchange accounts and syncs email, calendar and contacts.

[Q] Can someone help me with my email please?

I have an issue with my email which is whenever I open any email on my HD Desire it disappears from the server and I cannot open it from my laptop. To give you some information, this is company email and it is IMAP form. I tried K9 and MailDroid applications both of them the same issue. Also the original mail application does the same. Can someone help me to resolve this annoying problem?
have you checked settings? something like "server read" or "local read"...theres normally an option where you can choose wheter the mail will be deleted on server after read or just locally on the phone
There is no such settings in the mail applications in the phone
i can't remember where it is either but merell1988 is right. i remember seeing an option that allows you to leave a copy of the email on the server or delete.
flupo, which rom are you using? i'm pretty sure that i saw this option with the stock rom (i don't see it with cm7).
syc7090 said:
i can't remember where it is either but merell1988 is right. i remember seeing an option that allows you to leave a copy of the email on the server or delete.
flupo, which rom are you using? i'm pretty sure that i saw this option with the stock rom (i don't see it with cm7).
Click to expand...
Click to collapse
I'm using stock ROM. I need to know an application that helps me to keep my emails in the server.

Email in the phone

Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you
Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you

No folders for Exchange with FD26

I tried searching but to not avail. I installed Stock FD26 clean but when I sync'd up my Exchange email, it only gives me my main inbox and doesn't list my folders at all.
anyone else run into this or did I do something wrong?
1. Open email. Based on your explanation, it seems like you set up the exchange server setting correctly (at least if you see the incoming emails).
2. Click menu
3. Select Folders
4. Select the mailbox from there - inbox, drafts, outbox, sent,....
If you only see the inbox from there, definitely there's something wrong. You may need to reinstall the email app or remove the existing account and try to configure your exchange server again.
So I removed and readded my exchange account. Still only have my inbox, no subfolders. Upgraded to FC07 and still the same issue. Can someone confirm they have more than thier inbox for exchange in ICS.
I installed touchdown and got the same issue. I didn't have the issue on EL29.
I want to rule out ICS before I go to my IT dept
Sent from my SPH-D710 using Tapatalk 2
I have TD with my ics rom and do not have that problem. When u r in mail tab click menu more scroll to the bottom and select choose folders than just select the folders u want to sync. Stock exchange is limited and will not tell u u have a new email in a folder unless u switch to that folder.
Sent from my SPH-D710
Polska,
Thanks, I got it to work in TD but when you say that native exchange doesn't know to refresh a folder unless you click it, which I had to do in EL29 but my problem is that my sub folders don't even show up in my email app, it's just my inbox.
If I'm stuck with TD that's fine, but ideally I want to use the email app.
Sent from my SPH-D710 using Tapatalk 2
I had the same problem with GB and ICS which is why I use TD. With the stock app I can see the other folders and select them but it never notified me of a new mail unless it was in the inbox. So when I would look at the subfolder it would show (1) new emails but it didn't notify me of it.

[Q] SSL Certificate for Outlook Exchange on CM10 Jelly bean TOUBLE

hey guys,
new member here so can't post in the dev's section...
i am using sep 20 version of nightly CM10 JB, and am trying to set up the Exchange server for outlook web app thru my Email client. In the settings when i select use SSL and hit next, the notification pops up and says "your android devise does not support the security protocol required...". There is also a button to try to load a certificate, but the phone cannot locate the certificate in the SD root folder. Anyone else has this problem? What do i do?
Thanks for all your responses
Try doing a clean flash and wipe all caches. All my exchange accounts use SSL which is required anyway if I'm not mistaken.
That's something new I've never encountered before.
Sent from my SGH-T999 using xda app-developers app
are you running CM10 Jelly bean?
Can you export or save the exchange certificate and then email it or otherwise transfer the file to your phone so you can import it into the local certificate store?
...this is one of the reasons I use Touchdown... it works with the exchange server I run for dev purposes which uses a self signed SSL certificate without complaining too overly much. Touchdown and CM10 get along just fine.
ronin4740 said:
Can you export or save the exchange certificate and then email it or otherwise transfer the file to your phone so you can import it into the local certificate store?
...this is one of the reasons I use Touchdown... it works with the exchange server I run for dev purposes which uses a self signed SSL certificate without complaining too overly much. Touchdown and CM10 get along just fine.
Click to expand...
Click to collapse
i am using Touchdown now. It works fine. But its only trial thats free. and i hate how i have to use multiple apps to check all my email.
If there was an app that could support all accounts (POP and Exchange) it would be awesome
anyone?
mityaz07 said:
i am using Touchdown now. It works fine. But its only trial thats free. and i hate how i have to use multiple apps to check all my email.
If there was an app that could support all accounts (POP and Exchange) it would be awesome
Click to expand...
Click to collapse
I use the builtin client for POP3/IMAP accounts... It will also work with Hotmail accounts. So, I do use two clients but for me it's not the large an issue.

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