Develop Bugs

Need some advice. Bootloader

Hey guys,
I finally got my 2nd hermes flashed the way I wanted it when I realized the camera wasn't being recognized. After trying other roms which also had the same issue, I decided to try the windows mobile that came with it. Installed it back and sure enough, no camera. So I have a new phone coming through the warranty exchange. I have the original radio and os on it, however I still have the Opri bootloader on it. Is there a way to flash that back as well? Will they even look that deep into the phone? When the get it back if the determine the phone to be 'out of warranty' due to whatever reason, they charge you $495...
Thanks,
nomb

Wow, 61 views and no one has any suggestions?

...JS..

I've had to get new phone through the warranty exchange due to not being able to make calls, but could receive them. I had flashed numerous roms, but managed to get it back to original. Didn't have original radio on it though, and heard nothing from them. I'm not sure how deep they dig, but if they missed the radio, they musted go to far.

http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=59&Itemid=27
This mentions how to downgrade the SPL however I don't think it is too much of an issue.

at least you have a few responses!!

Thanks guys. I will hopefully be able to get the bootloader back down, and then it will be fully back to normal. Guess what tho. I got my new hermes in the mail today, and it was messed up and wouldn't let you put the stylus in it... After like 2 hours and numerous calls and a lot of frustration, I'm getting a free keiser!!! woot!!!
nomb

I had a similar issue this week.
My phone died, it lost the radio rom and nothing I could do would get it to function as a phone again. Though I was sure they wouldn't be happy getting a phone back to be repaired under warranty that had been flashed.
I couldn't downgrade the boot loader, but I did manage to get the original ROM on it with some jiggery pokery. It wouldn't take any rom with a radio rom included. So took the radio rom out of the original operators release and it took that no worries. Now when powered up it had the operators splash screen but then came up NO GSM.
They must have liked it as I got a brand new handset yesterday, not a refurb. So guess what I will be doing later.........flash flash flash.
I don't think they look that deeply at them, probably see if it will power up, then try to cure all ill's by flashing it with the latest operator ROM.

Always suspected they didn't look to deep. Probably get loads returned from people flashing etc. Interesting if we could get someone on board who actually works there and get their response

HTC Desire FOTA update 1.21.405.2 PROBLEMS

Hi everyone,
Latest Desire update has ben bringin a lot of problems to a lot of people. Apparently Wi-fi is not working properly, missing apps in the market which are already installed on the phone, battery issues....to name few. This affects branded and non branded phones...as far as I know.
I already contacted HTC and Vodafone (because in this case my update came thru Vodafone with a different firmware number but in fact it's exaclty same update) and they are sending me back and forth to each other. Bad service... Both companies are not willing to help at this moment.
A good example are ADW Launcher and LauncherPro. Both launcher can't be found in the Market anymore (check comments on developer's websites). People are downloading apks from their websites directly. Also QuickSettings is not to be found anywhere.
Wi-fi is not working for some of us.
And some people mentioned that battery life has dramatically improved/got worse.
WHAT'S HAPPENING?!?!?!?!
Has anyone experienced similar problems??? And better one....does anyone has a solution? Preferably without having to root your phone.

Quite a few problems here already mate

Endless problems. My phone will now loose it's connection to Orange. I have to reboot the phone to get it back. Sometimes it takes 3 or 4 reboots. Switching to Airplane mode only works sometimes, but usually results in my phone then telling me I do not have a SIM card inserted! Poor. Every time this happens, Wavesecure thinks someone has swapped my SIM out, and locks the phone up. Had to remove wavesecure (which is actually ridiculously easy so I wont be putting it back on) and I miss most of my calls.
Factory reset my phone in anticipation of what I knew HTC support would say. Did not put on any apps, left it as factory reset, all default settings, did not set google sync up. 7 hours later...no signal. SIM card works just fine in every other handset I've tried.
Phone is going back to HTC on Monday. If it returns in the same messed up state, i'll be looking at getting it rooted and having a proper radio and customr 2.2 ROM installed. I decided against rooting to avoid any bugs/issues. Seems that it's the likes of XDA and MoDaCo devs who know what they are doing more than HTC do. But I am new to Android. Lesson learnt.
I've had about 19 phones since 1998, and this is by far the most expensive, and the first one that has struggled with actually being a phone. Pathetic. HTC you'd better shine with your customer support. I have two friends with HTCs on pre-order on the strength of this phone. Mess this up and they'll cancel their orders and I can't blame them.
Motorolla anyone? Can you make and recieve calls on them? Yes? Hmmmm.......

I have updated my Desire which has not been altered in anyway and it now has a nifty text count next to the persons name whom the conversation is to. However my Desire now has to load to conversation and texts every time instead of previously just popping up. It also lags when i send a text when it updates the conversation. Is there any way round this as the phone was perfect until this why fix what was not broken

Has anyone had problems with their GPS since updating? Mine wont work at all now :-(

Erm.... this is a little embarrassing but I feel I need to own up to prevent misleading anyone. As mentioned in my earlier post in this thread, I have arranged with HTC customer support to send my Desire back for repair. They pick it up Monday.
I bought a cheap £10 phone to keep me going. It arrived this morning. I put the SIM card in and powered up the phone.
"No SIM card instered" was the message it greeted me with. After numerous power-up and power downs, and some SIM card hoakee-coakee, it finally recognised the SIM card......then dropped the signal to Orange. EXACTLY what my HTC Desire did.
Doh.
I had tried the SIM card in another phone (my girlfriends Blackberry) when the problems first started and it had worked straight away. But the SIM card seems to be random in it's failures. Should have tested more rigorously.
Sorry guys but in my instance it seems I have simply a faulty SIM card. The first one I have ever had go wrong in 12 years, but there you go. I was too fast to blame Android/HTC.

Weird. I have none of these issues.
My WiFi works fine.
I don't know about missing apps, my phone came preloaded with 1.21.405.2
Also, my battery is AMAZING. Right now it's on 70% While it's not been charged for 10h 40m 33s. And that is with 3G and quite some instant messaging.
And I just searched the market for ADW Launcher and LauncherPro. Could find them both.

Hi,
I updated my desire yesterday and since then i cannot send texts and constantly seem to be on 'limited' service or a very weak signal. i am on 02 as are other members of the household who are not experiencing any problems.
I've tried the quick fix of putting it in airplane mode but makes no difference what-so-ever.

wnp_79 said:
Endless problems. My phone will now loose it's connection to Orange. I have to reboot the phone to get it back. Sometimes it takes 3 or 4 reboots. Switching to Airplane mode only works sometimes, but usually results in my phone then telling me I do not have a SIM card inserted! Poor. Every time this happens, Wavesecure thinks someone has swapped my SIM out, and locks the phone up. Had to remove wavesecure (which is actually ridiculously easy so I wont be putting it back on) and I miss most of my calls.
Factory reset my phone in anticipation of what I knew HTC support would say. Did not put on any apps, left it as factory reset, all default settings, did not set google sync up. 7 hours later...no signal. SIM card works just fine in every other handset I've tried.
Phone is going back to HTC on Monday. If it returns in the same messed up state, i'll be looking at getting it rooted and having a proper radio and customr 2.2 ROM installed. I decided against rooting to avoid any bugs/issues. Seems that it's the likes of XDA and MoDaCo devs who know what they are doing more than HTC do. But I am new to Android. Lesson learnt.
I've had about 19 phones since 1998, and this is by far the most expensive, and the first one that has struggled with actually being a phone. Pathetic. HTC you'd better shine with your customer support. I have two friends with HTCs on pre-order on the strength of this phone. Mess this up and they'll cancel their orders and I can't blame them.
Motorolla anyone? Can you make and recieve calls on them? Yes? Hmmmm.......
Click to expand...
Click to collapse
Good luck with HTC's crappy repair centre. Mine's been in three times and they've sent it back once with dust under the screen, and once with a scratch -- every time taking longer than a week.

Still having problems here-the signal is loads better today but still cannot send or recieve texts...the odd one will get through but thats after its been sat retrying for half an hour.
Can make and recieve calls no problem.
Have also noticed the display is very slow to respond on a swipe, sometimes takes several attempts to move between homescreens.
I wish I'd not bothered with the update...if it ain't broke.....

[Q] O2 UK Desire 2.1 rebooted its self.

Now its just stuck on the O2 logo boot screen and won't go any further!
I've tried the recovery mode and that just does the same! Is there anyway I can recover from this?!?!? Nothing new has been downloaded, its not rooted (I was going to do though!)
Can I get it working again... any help (and links needed!) would be gratefully appreciated...
Yours, a worried person!
PS if any more info is needed to help, just let me know.

I've had the same thing as this but not write as severe. My unlocked Desire reboots itself when being charged and using navigation. After about 10 minutes of use, it reboots.
I phoned HTC UK who confirmed that this was a known issue. They told me that the solution was to change the main board. They also told me that I should live with it for the time being as they only had 15 boards in stock and so, I may be without a phone for a little while.
BTW mine is running 2.2 and still reboots.
Sent from my HTC Desire using XDA App

jfphillips said:
I've had the same thing as this but not write as severe. My unlocked Desire reboots itself when being charged and using navigation. After about 10 minutes of use, it reboots.
I phoned HTC UK who confirmed that this was a known issue. They told me that the solution was to change the main board. They also told me that I should live with it for the time being as they only had 15 boards in stock and so, I may be without a phone for a little while.
BTW mine is running 2.2 and still reboots.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
@jfphillips, how did you get froyo 2.2 on your o2 desire 'coz I'm also using o2 HTC desire. Did yours come with froyo or it is rooted.

GeesRiK said:
Now its just stuck on the O2 logo boot screen and won't go any further!
I've tried the recovery mode and that just does the same! Is there anyway I can recover from this?!?!? Nothing new has been downloaded, its not rooted (I was going to do though!)
Can I get it working again... any help (and links needed!) would be gratefully appreciated...
Yours, a worried person!
PS if any more info is needed to help, just let me know.
Click to expand...
Click to collapse
Mine was doing the same - either try an official RUU (didnt work for me) or try flashing a PB99IMG (worked for me the first time - http://forum.xda-developers.com/showthread.php?t=747775).
Mine got past the boot screen after i did this, but after a few hours it did the same thing & this time the PB99IMG method failed for me.
Gave mine in for repair today - they told me it would take 2-4 weeks!

@scorror sorry, mine isn't on o2, its on three.co.uk. It was part of their first batch which were unlocked/ unbranded with OTA Froyo a couple of weeks ago.
Sent from my HTC Desire using XDA App

inamak said:
Mine was doing the same - either try an official RUU (didnt work for me) or try flashing a PB99IMG (worked for me the first time -).
Mine got past the boot screen after i did this, but after a few hours it did the same thing & this time the PB99IMG method failed for me.
Gave mine in for repair today - they told me it would take 2-4 weeks!
Click to expand...
Click to collapse
How old is it? And was it on O2? I've got a feeling a lot are doing this? My friends at work (also O2) is rebooting its self at least 3 times a week for no good reason!
Did they give you a loan phone while yours is in for repaire? Mine is just over 2 months old, I'll be pissing and moaning to get it replaced and not repaired.

Have you tried contacting o2?

PS tried the PB99IMG.zip method, it went all the way through, but failed on the CID check at the end, and just asked for a reboot. Does anyone have a link to an O2 download of the zip and not the Generic HTC one?? Long shot I know...

I RICHY I said:
Have you tried contacting o2?
Click to expand...
Click to collapse
going to take it into them today and see what they say. If it wasn't branded I reckon I could have recovered it with the PB99IMG... So annoy...

GeesRiK said:
PS tried the PB99IMG.zip method, it went all the way through, but failed on the CID check at the end, and just asked for a reboot. Does anyone have a link to an O2 download of the zip and not the Generic HTC one?? Long shot I know...
Click to expand...
Click to collapse
This is the only available RUU for O2 phones:
http://shipped-roms.com/shipped/Bra..._32.36.00.28U_4.06.00.02_2_release_124865.exe
There's a good chance that this won't install, as most O2 phones seem to have more recent software than this.
But if you haven't rooted or changed your ROM and the phone won't boot or go into recovery it sounds more like a hardware fault.

teppic74 said:
This is the only available RUU for O2 phones:
There's a good chance that this won't install, as most O2 phones seem to have more recent software than this.
But if you haven't rooted or changed your ROM and the phone won't boot or go into recovery it sounds more like a hardware fault.
Click to expand...
Click to collapse
Well, tried that, and its now totally goosed!!! It started to go through the install of the new (well downgraded image) and then it sat on waiting for bootloader for ages, then said it had lost connection with the phone. I wont even turn on now. I dont get an orange light to say its charging from mains power like I used to do.
It has to be hardware related, as like you say, ots not rooted, it was the same ROM that shipped with the phone, its just, for want of a better word... F*****! Went into an O2 shop this arvo, but it was way too busy so didn't even get chance to see what they could do (exchange/repair) like I keep saying... Soooooo damn annoyed its untrue. 1st phone I've ever had that I couldn't recover in some way...

If you call HTC they will arrange a repair. O2 will just send it off to them anyway.

jfphillips said:
I've had the same thing as this but not write as severe. My unlocked Desire reboots itself when being charged and using navigation. After about 10 minutes of use, it reboots.
I phoned HTC UK who confirmed that this was a known issue. They told me that the solution was to change the main board. They also told me that I should live with it for the time being as they only had 15 boards in stock and so, I may be without a phone for a little while.
BTW mine is running 2.2 and still reboots.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Was the same up to today, mainly rebooting when charging in the car with GPS on, but rebooted 6 times today when using tinternet at work.
Called HTC who are collecting next Monday to replace mainboard!!!!
Told in will take a few days to a week to do. Will have to use old touch diamond for these few days!!
To add to this:
I downloaded a battey temp monitor, and my Desire turned off in the car on 22oc, 26oc, 28oc & 30oc. It turned off when using normally mainly when HSDPA connection was present, but not always, and temps have been anything up tp 36oc.
More:
Unit was fine for the first month or so, and started after. Rebooting has been present on 2.1 and 2.2, but getting worse (which htc said also)
I did a hard reset earlier today but still the same, if not worse!
Running 2.2 now, phone was from mobiles.co.uk and was one of the first
It runs fine most of the time strangely enough though

well took it into O2 today, on the paper work I got back it said Repair Agent: Anovo UK Repairs. Repair or replace 7-10 working days.
Not sure if the above can't fix it will I just get a refurbished one, or will they send it to HTC to fix.. who knows at this point... who knows...

jfphillips said:
I've had the same thing as this but not write as severe. My unlocked Desire reboots itself when being charged and using navigation. After about 10 minutes of use, it reboots.
I phoned HTC UK who confirmed that this was a known issue. They told me that the solution was to change the main board. They also told me that I should live with it for the time being as they only had 15 boards in stock and so, I may be without a phone for a little while.
BTW mine is running 2.2 and still reboots.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
The lying gits made out to me that they had never heard of such a problem!! Mine has gone back to them as it was driving me nuts, the alternative would have been it bouncing of a wall!
Andrew

HELP! My phone gets hot and restarts! Please look for more info inside!

Hello dear friends!
HTC let me down Kind of stupid phones indeed at least desire...
I have my phone for quite a time now, it is rooted with unrewoked, clockwork recovery and s-on. I flashed many different roms in the past and everything was brilliant. In a pas half-a-year or so I stayed with only one ROM - MIUI-Au. I kept updating it to the newer versions and so on and on. Never had any random reboot or something. At least maybe it was because of some strange app or something else. But now it started to reboot randomly and constantly!
Phone gets hot abit and it just reboots, and never comes to android homescreen again, until I put out the battery, hold it for few minutes, pop it back and then it boots. But as soon as start to play music, or run a game the phone gets hot abit and reboots again. and so on and on. I thought maybe it was a miui issue. So I tried to flash different roms, but guess what? None of the even boot! The main screen shows and with the same second it bootloops again and forever!... (
Even from recovery it sometimes reboots randomly. So i managed somehow to flash my miui back and it at least boots. But it is very unstable now, I barely can use my phone now
PLEASE WHO CAN HELP ME????
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?

What have you set the CPU max to?
Sent from my HTC Desire using xda premium

Thank you for response! Appreciate, really!! I didn't set it, I left everything by default I think! Because as i said, i even tried flashing different roms, not only miui.
What else could be? By the way, with stock froyo rom If I remember correctly, sometimes it became extremely hot, but I didnt get any reboots from that. But now, it gets just a little bit hot and it seems that this causes the reboot...

Now what I just noticed, I get reboots even when the phone is idle. And it is not even warm!

If its not getting hot then I'm confused lol. It sounds like a actual hardware fault. Sorry I can't help with this one
Sent from my HTC Desire using xda premium

cluendo said:
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?
Click to expand...
Click to collapse
try and get it taken back to stock if you dare.
The phone hasn't been out 2 years yet, which is how long the warranty is.

Thank you! But is there any possibility to fix it without HTC involvement? Maybe it is not hardware issue ? Can it be because phone is rooted and I flashed many roms to it ? I didnt try AOSP roms since reboots started, I will try to pop in Cyanogenmod or other and see if I will get reboots.
Would rerooting my phone and updating my recovery fix the problem?
and Note: yesterday I tried to S-OFF my phone, but I can't even do that with my unstable MIUI. It rebooted in the middle of the process..

I had a similar problem, apparently it's not uncommon on the early revisions. I sent mine to HTC and they replaced the mainboard.

Thank you for answer! But what if my phone is bought through a contractor?
Can just call HTC and ask the for repair? Or should I contact my contractor first ?

Just give them a call and they will try to help you out. I had a very good customer service experience with them when my desire had some issues.
They will require a proof of purchase though. If you managed to get the receipt from your "contractor" (I am unsure what you mean by a contractor), then there should be no problem.

Sorry for misleading word, I meant T-Mobile. I bought my phone under contract. I think I have a receipt. I even have whole box and stuff of the phone somewhere in my drawer.(just sayin ). So how is customer service of HTC? Poor, good ? I heard you need to tell them that you did a factory reset and that didn't help. Is that true. Also if I will unroot my phone, will they know it was rooted anyhow?
Ahhh....this overheating issue seems common. How they can release faulty phones?? No clue.
thanks for answers mates!

In Singapore, HTC service is really good. Phone was still under warranty.
It took me just one (real) call to confirm a repair order. The first call I was just checking to see what options were available to me.
The second call was an actual repair request. And the third call was me pestering them for a pickup date. heehee
In Singapore, repairs were done via courier. They picked it up and 1 working day later, they sent it back.
Naturally, you will probably need to impress upon them that you tried everything to fix your phone (which I hope you did which includes proving to yourself that it's not the ROMs fault).
You will definitely need to reset everything back to zero. In my case, I downloaded an RUU to totally reset everything back to STOCK, which included removing clockworkmod recovery. You WILL need to create a goldcard for this though so bear in mind that it's not exactly a case of a simple flashing procedure. At least not if you don't already have a goldcard.

Sorry if I overread it at some point, but you speculated at the beginning there could be some faulty app causing this, but you never meantioned performing a full wipe. Have you full wiped yet? Just to make sure it is indeed no software problem.
greets

Thank you for your answers. At the moment I have SuperNova classic ROM. ( 2.3.3 + Sense 2.1) But my phone crashes again and again, it is so annoying and causes me so much trouble.
I never tried a reset or unroot and return to original rom. Im just wondering now, would this help to remove or at least remove those reboots?
Today I was in my work and i was keeping my phone in my jeans pocket. it got hot as u would expect when keeping in pocket and suddenly it rebooten, then it went into a bootloop and started to bootloop 7 times in a row quickly. then again and again. It became very hot at that time.
For the interest, what exact hardware faults causes these reboots and why phone gets even hotter if you keep it on boot loop. If I keep phone cold, the rom usualy stays normal, without reboots. but as soon as I start using my phone, texting or calling for at least 5minutes of using it just reboots.
as I said- really annoying thing :S
I remember my happy times with miui, apps and no reboots Was fun!
cheers for helping!

I would give full wipe / factory reset a chance, and maybe RUU.
At least try it before sending phone to htc.

It is hardware problem, search forum. Fresh ROM without SD card, enabled WIFI and GPS, running G navigation, back of the phone is warm - restart after few minutes.
Maybe someone know how to read info form the phone right before reset? We could understand why the phone is reseting and hopefully add some patch.

Reboot-loop experience
Hey,
i had the same problem over the last few months: In the beginning my phone restarted only when it got hot, but it got worse over the last few weeks, in the end i was not able to use two apps at the same time (music and mytracks) or even to surf the internet longer than a few minutes. The problem did noticeably decrease when the phone was cool - tested by putting it on a fan or in the fridge. Yet, Skype was regularly killing it. As i really love my phone (and especially the AMOLED-Screen!) i did not want to resign. The battery cover contains some metal which is supposed to enhance heat dissipation - so i attached a little thermal pad to the hotter bottom of the phone to improve contact with the head spreader. Unfortunately it did not entirely fix the problem. Yes, it improved the situation a little, but it got even worse after a week or two - in the end i had to turn it in.
So i decided to take it to the Telekom-Shop. They were very kind and told me they would call the other day to confirm that the replacement would have been shipped. It took a few days longer, but i got a phone with the AMOLED-Screen! The employee said it was a used mainboard in a new case, completely refurbished. They only replaced the main unit, i kept the battery, sd-card, charger and so on. Now i have a working Desire again!
Terminator

Similar?
Hi i on the other hand have similar problem, qiute anoying one, my desire, cm7 hboot, s-off, insert coin cm7 rom, have phone freezing in diferent situations, sometimes its working sometimes just freezez and i need to get battery out and turn it one and sometimes several times in row to get it working again???? RUU and go to give phone in service? plaese advice?

@cp6ija Sandisk SD card? If yes, smash it.

nvm
cant delete post so just posting gibberish

Emergency calls only - no sim card

After a month's use, my HTC didn't read the sim. I noticed that when the phone was face up it would detect the sim. When face down, the sim wasn't being detected. So i did the tape trick and it worked. Then i installed the GPE RUU and DIDN'T BACKUP. Then it suddenly wouldn't detect the sim. Sometimes it would and it would last for an hour or two. Then it wouldn't. I have the middle east version HTC__J15 but changed the CID to 11111111. I tried flashing radios to no avail. I don't think it's a hardware issue because it works for a while then the moment i unlock the screen it suddenly disconnects. What seems to be the problem? Please help.
Also, does anyone know what radio is should use for HTC__J15? Can't seem to find it anywhere.

tbc34 said:
After a month's use, my HTC didn't read the sim. I noticed that when the phone was face up it would detect the sim. When face down, the sim wasn't being detected. So i did the tape trick and it worked. Then i installed the GPE RUU and DIDN'T BACKUP. Then it suddenly wouldn't detect the sim. Sometimes it would and it would last for an hour or two. Then it wouldn't. I have the middle east version HTC__J15 but changed the CID to 11111111. I tried flashing radios to no avail. I don't think it's a hardware issue because it works for a while then the moment i unlock the screen it suddenly disconnects. What seems to be the problem? Please help.
Also, does anyone know what radio is should use for HTC__J15? Can't seem to find it anywhere.
Click to expand...
Click to collapse
Had a similar problem 2 hours ago! I trimmed the edges of the nano-sim. No problem since then

After i go into recovery and wipe cache/dalvik and reboot, i get phone service but it goes off after ten minutes. Tried safe mode, same thing. Deleted all apps, same thing. Uninstalled updates, same thing. Don't think it's a hardware issue. HELP!

mashk said:
Had a similar problem 2 hours ago! I trimmed the edges of the nano-sim. No problem since then
Click to expand...
Click to collapse
I'm having a similar issue as the op. when you say trimmed down how far did you go? Did you file it or cut it. All sides or just one?

pokedroid said:
I'm having a similar issue as the op. when you say trimmed down how far did you go? Did you file it or cut it. All sides or just one?
Click to expand...
Click to collapse
All sides yes. HTC also sent me a new tray. Have u flashed a custom ROM?
Sent from my HTC One_M8 using XDA Premium 4 mobile app

mashk said:
All sides yes. HTC also sent me a new tray. Have u flashed a custom ROM?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess i'll have to try cutting it down a bit. Sadly i don't think a new tray would work for me. I work at an AT&T store and tried one from our demo phone and another from a coworker's phone. My tray and sim work in their phones but neither of theirs will work in mine, so I think it's an internal problem. Yes I have flashed a custom ROM I had been on a GPe rom for several weeks when it started happening. Since then I have flashed an AT&T RUU to put it back to stock and it's still not registering. I know how to remove the "tampered" notice and lock the bootloader, but I'm worried that HTC will not repair my phone because it's S-OFF. I don't know what to do at this point.

pokedroid said:
I guess i'll have to try cutting it down a bit. Sadly i don't think a new tray would work for me. I work at an AT&T store and tried one from our demo phone and another from a coworker's phone. My tray and sim work in their phones but neither of theirs will work in mine, so I think it's an internal problem. Yes I have flashed a custom ROM I had been on a GPe rom for several weeks when it started happening. Since then I have flashed an AT&T RUU to put it back to stock and it's still not registering. I know how to remove the "tampered" notice and lock the bootloader, but I'm worried that HTC will not repair my phone because it's S-OFF. I don't know what to do at this point.
Click to expand...
Click to collapse
I think there's a way to return to S-ON. I think it's more of a ROM issue I guess. Try flash a different ROM like ViperOne. Should work.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

I'll give it a shot but I'm not hopeful that a new ROM will help. I was on a custom gpe ROM when it started and now I'm on stock and it's still doing it. I really hope it works though I would love to get my m8 back. Now that I think about it the gpe ROM I was on was heavily modified. Who knows maybe I'll get lucky. Thanks for your help BTW.

pokedroid said:
I'll give it a shot but I'm not hopeful that a new ROM will help. I was on a custom gpe ROM when it started and now I'm on stock and it's still doing it. I really hope it works though I would love to get my m8 back. Now that I think about it the gpe ROM I was on was heavily modified. Who knows maybe I'll get lucky. Thanks for your help BTW.
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Hey @pokedroid, did you had any luck with this?
I am running into the same issue as you folks. I have a developer edition from HTC.com website which I was using with an existing T-Mobile microsim that I myself trimmed into a nano-sim. It worked really well since April 1st week until last 3-4 days, where the phone would lose network and even when it gets on the network, it does not actually do any data access. Sometimes the 3G/LTE icon shows up, but no real data transfer happens.
I visited T-Mobile store, where they gave me a new nano-sim. They also did a "network-refresh", whatever that means and I even did a factory reset at home later, however the problem persists. I was finally convinced it was a phone issue, especially since the network works fine on my Nexus 4 (with a sim adapter). I was pretty much on the verge of getting it replaced by HTC (hope it is not too painful) thinking it has something to do with the RADIO chip hardware. I I have only used a custom recovery and rooted the phone, and have been running stock rom after briefly trying an HTC-base ROM for a few days.
However this thread gives me hope that there could be something else going on maybe with the sim tray and surrounding parts. Maybe the metal unibody design does not lend itself well to these kind of defects.
I did accidentally drop my phone a few times in last few days, and whilte it has a TPU case it probably only does scratch protection and not much shock protection and might have caused issues with the sim tray. I am hoping I get it resolved on my own, doing a replacement will be a pain. Let me know how it worked out for you.
EDIT: So I tried adding a few layers of transparent tape just on the SIM card, to increase it thickness. No change. Then I tried trimming the edge of the sim slightly. This made the SIM move around even when trying to get the tray back in, but I was able to get it in right after holding it a bit while sliding it in. However still do not see any change, though the data did turn on briefly while I held the phone upside down, but it stopped after 3-4 MB. Is there a way of knowing if the SIM is being read correctly or something else is going on. I tried installing a SIM Info App which does seem to be able to read SIM info even when network is not connecting, is this a definitive sign that RADIO chip has issues? I have not changed anything in terms of ROM or radio in past several months, and just did a factory reset, so that rules out a software issue (I think).

Does anyone know personally of someone who's had their phone returned by HTC because of it being rooted or s-off? I sent my M8 for repair, the camera lens was scratched up. They replaced them and sent it back. (Free) but here is the kicker, I had s-off, and running ViperOne rom with the custom boot-up and log-off screens. It came back, lens fixed, been returned to stock. This is not the first time I have done this. Samsung did the same too. Here is what I think they do:
1) Unpack phone
2) plug phone into a terminal that returns it to the latest stock rom
3) Look for and fix problem
4) Reset the phone
5) Pack it up and send it back.
That has been my experience 100% of all the phones I had exchanged, whether with Verizon, AT&T or US Cellular.

Oditius said:
Does anyone know personally of someone who's had their phone returned by HTC because of it being rooted or s-off? I sent my M8 for repair, the camera lens was scratched up. They replaced them and sent it back. (Free) but here is the kicker, I had s-off, and running ViperOne rom with the custom boot-up and log-off screens. It came back, lens fixed, been returned to stock. This is not the first time I have done this. Samsung did the same too. Here is what I think they do:
1) Unpack phone
2) plug phone into a terminal that returns it to the latest stock rom
3) Look for and fix problem
4) Reset the phone
5) Pack it up and send it back.
That has been my experience 100% of all the phones I had exchanged, whether with Verizon, AT&T or US Cellular.
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Interesting experience there, and sounds like you have done it multiple times and with them returning the device without any hitch.
I personally never had to go for replacement so far, however this definitely makes me feel better about going about it. My HTC M8 is still showing the same problems as earlier and I have not quite been able to decide whether it is a bad sim tray or something else. I also wonder if my issue is different from @pokedroid and @tbc34 in that my SIM card is read for short periods, and LTE/3G icon shows up as well, but the data does not work and it goes back into out of network mode.
For replacement I will probably still see if going back to stock recovery/red warning text fix etc is easy enough, just in case I catch an HTC technician in a bad mood. EDIT In fact this other thread makes me want to be double sure I get phone back in full stock mode: http://forum.xda-developers.com/showthread.php?t=2723409 . Fort. I have a dev edition, so HTC can't really say that I unlocked bootloader (though I wonder if such data travels back to them from the device via internet)

I have that problem since two days. Sometimes the phone is okay and sometimes he says only emergency. I wiped all, flashed a new rom, I've also opened the device but it seems all okay. Do you have any idea?

CapraNorvegese said:
I have that problem since two days. Sometimes the phone is okay and sometimes he says only emergency. I wiped all, flashed a new rom, I've also opened the device but it seems all okay. Do you have any idea?
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Try some Scotch tape on the SIM, on the side that doesn't have the gold contacts. Sometimes this will "thicken" the SIM so it makes better contact inside the tray (which is sometimes the reason phone will intermittently say 'no SIM').
Be careful you don't gum up the SIM tray with loose tape.
You can also try to get a new SIM for your carrier, and see if that works better (varying tolerances in the SIMs physical dimensions may help).