Develop Bugs

Idea to get back to 3.70, possibly earlier?

Alright, not sure if this has been gone over or not. What would happen if a person complained enough to Sprint or HTC about how much they dislike the GB update, would they have a way to revert you back to Froyo. Tell them you are not at all happy with the new system and you want to undo the update. Would they just tell you to go pound sand? I am almost thinking it would have to be a direct complaint to HTC, not?

Send a email to H T C

I did shortly after making the post. Just trying to find out if anyone else had tried to appeal to them on it. I will post any response from them I receive.

Better yet, send them an email asking for them to put hot naked ladies for our backgrounds on our evos and also to root them for us. :-D

runcool said:
Better yet, send them an email asking for them to put hot naked ladies for our backgrounds on our evos and also to root them for us. :-D
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Thought about that, but I figured that might be a little too obvious

legasus233 said:
Alright, not sure if this has been gone over or not. What would happen if a person complained enough to Sprint or HTC about how much they dislike the GB update, would they have a way to revert you back to Froyo. Tell them you are not at all happy with the new system and you want to undo the update. Would they just tell you to go pound sand? I am almost thinking it would have to be a direct complaint to HTC, not?
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According to multiple sprint reps/techs that I have talked to, they do not have the tools to downgrade back to Froyo. Doubt calling HTC would help, they will probably just say since it is software, Sprint is responsible.

tgruendler said:
According to multiple sprint reps/techs that I have talked to, they do not have the tools to downgrade back to Froyo. Doubt calling HTC would help, they will probably just say since it is software, Sprint is responsible.
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I guess I must have missed this somewhere, Sprint develops the software, not HTC? Now I'm officially confused!

been there, done that..
just go check out their tweeter feeds, lots of people DID complain
i personally spoke to a customer service guy , he fed me the "trying to downgrade would make your phone innoperable" line, and basically he said sprint doesnt have the capability to do it , and htc will simply claim not to be able to do it, you are welcome to do it though, enough complaining and maybe one of the higher ups decides its worht a listen , but to be honest, root will be here long before that happens, somone already found an exploit, its a matter of making stable and usable to the public

legasus233 said:
I guess I must have missed this somewhere, Sprint develops the software, not HTC? Now I'm officially confused!
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partly true in the sense that sprint has final say on what software to push through to their users, htc develops the sense and phones firmware, but its sprints call on what final os will the devices use, wich is why the bloatware is most of the time uninstallable as its "part of the os" wich sprint pushed, htc makes it but sprint has the final say on approving it and adding whatever the hell they want to it (aka blocking hotspot and such) wich is understandable since they are the ones that have to deal with the customer

Sprint is full of criminals. :-D HTC attempts to do the right thing. :-D Sprint just keeps blocking them. HTC and myself know EXACTLY how to do it. lol. However, we are required by contract law not to spread it do to issues related to lack of a normal customers knowledge. :-D Any of you actually program chips and design circuit boards? What we do, is we find ways around the software... They really go into the chip itself.

No, but the final build that comes to our phone had sprints dirty hands all over it.
Swyped from my Supersonic

tgruendler said:
No, but the final build that comes to our phone had sprints dirty hands all over it.
Swyped from my Supersonic
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I wouldn't put it past sprint employees to illegally put stuff on our phones that would monitor our use. They're that evil. muhahahhahaha

I called my local sprint store right after the ota and asked about downgrading back to froyo. The rep said that i would have to contact the local corporate store and that they could do it. So when i called they said "just bring the phone in here and we will get you back to 2.2" Now whether or not this is true, i dont know. I never took the ota so i'm still rooted. But for those of you that did take the ota or have a new evo you might give this a shot. Knoxville, TN

ak074 said:
I called my local sprint store right after the ota and asked about downgrading back to froyo. The rep said that i would have to contact the local corporate store and that they could do it. So when i called they said "just bring the phone in here and we will get you back to 2.2" Now whether or not this is true, i dont know. I never took the ota so i'm still rooted. But for those of you that did take the ota or have a new evo you might give this a shot. Knoxville, TN
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99.99% chance the store is full of it. If that .01% chance proves true, Knoxville will be seeing a lot more tourism than they usually do.

bkrodgers said:
99.99% chance the store is full of it. If that .01% chance proves true, Knoxville will be seeing a lot more tourism than they usually do.
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You are right about them being full of it. When I called again this morning they said absolutely not. She said that all of their software stuff has been updated to 2.3 but that if i had came immediately after the ota then she could have fixed it.

Here was HTC's reply:
Thank you for contacting HTC Technical support about the issues you are having with your device since getting the latest upgrade for it. I do apologize that you are having this issue with your device and I will gladly help you with this. There is no way to revert to the software version that was on the device before the update. I first suggest you do a soft reset by pulling the battery out for about 1 minute then placing the battery back in and booting up your device. If a soft reset does not resolve the issue then you may want to do a factory reset on your device to try to resolve the issue. Factory resetting your device will clear off your device and reset it back to factory settings. If factory resetting the device does not resolve the issue the next step would be to contact your carrier for possible repair or replacement of your device.

Man, that reply is nothing but a big middle finger from HTC.

legasus233 said:
Here was HTC's reply:
Thank you for contacting HTC Technical support about the issues you are having with your device since getting the latest upgrade for it. I do apologize that you are having this issue with your device and I will gladly help you with this. There is no way to revert to the software version that was on the device before the update. I first suggest you do a soft reset by pulling the battery out for about 1 minute then placing the battery back in and booting up your device. If a soft reset does not resolve the issue then you may want to do a factory reset on your device to try to resolve the issue. Factory resetting your device will clear off your device and reset it back to factory settings. If factory resetting the device does not resolve the issue the next step would be to contact your carrier for possible repair or replacement of your device.
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LMAO
this is the exact response i got, only the guy said "downgrading would make your device innoperable" ....yeah...but the rest of it went exaclty like this ...jokes on them , because if you notice the increasing amoutn of new people on this forum, thats people that will never take an update from htc or their carriers ever again over this fiasco, i never even thought about rooting until i went to try and find a way to go back to froyo from this pos , ended up learing a lot about android and rooting ont his past month ive been waiting for this thing to be cracked , i hope they blew it wide open and they soon add support for our beloved og evo but for now we play the waiting game

Galaxy Nexus - flawed by bad NAND!!! \data partition corruption issue

Issue: \data partititon become corrupt for no obvious reason.
Manifests itself through: Freezes followed eventually by (endless) reboots
When: Randomly when you install new apps (may be every day as it can happen only every other week/month), or setting up apps (like Twitter, mail, etc)
Temporary solution: Re-flash Samsung FW but lose ALL YOUR DATA. Attention: CWM restore will not fix the problem!
---- Here goes a link to the fabulous mskip's tutorial, you will find here everything you need to get it back up temporarily
I experienced this in 401, 402, 403 and 404, some were expecting better data integrity in 404... I confirm this is not the case
I would not go as far as saying that this is 100% the reason, but it looks like the NAND quality is craaaaaap! There is no external SD card, Android should be able to do a perfect job now at handling info and preserving quality of data.
I will contact Samsung and ask for a refund (if at all possible)... Disgusting thing to put such a piece of s''t on the market without proper testing and call it "flagship/pure Google experience". This is not an isolated issue, it happens to at least half of the people around and the others may have not seen it yet (it all depends on how often you manipulate data on the phone)...
Any advice, I am inetersted, have tried pretty much everything so far and did not solve the problem...
DO YOU HAVE THE SAME ISSUE? Let your voice heard...

DO YOU HAVE THE SAME ISSUE?
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No. Could it be possible you're overreacting?

David Horn said:
No. Could it be possible you're overreacting?
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Agree as well ..seems more like rubbish
Sent from my Galaxy Nexus using xda premium

David Horn said:
No. Could it be possible you're overreacting?
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Thanks David, you're of great help :/
Overreacting? Glad you had a better sample, I bet you would "overreact" as well if you spent 500£ on a piece of junk losing all you data on a daily basis.
But hey, this is not happening to you, right ?
Community means lots of people, some are here to help, others just looking for a social life while trolling on this forum.
Sorry mate, I am trying to get through to the first category...

Umm, sounds like you need a replacement phone.
Deep breath....deep breath.

KWKSLVR said:
Umm, sounds like you need a replacement phone.
Deep breath....deep breath.
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Right While i'm catching my breath, found another thread pointing to the same issue IMHO (didn't not see it initially):
http://forum.xda-developers.com/showthread.php?t=1490815
Attempting to contact Samsung already...

vulpy said:
Thanks David, you're of great help :/
Overreacting? Glad you had a better sample, I bet you would "overreact" as well if you spent 500£ on a piece of junk losing all you data on a daily basis.
But hey, this is not happening to you, right ?
Community means lots of people, some are here to help, others just looking for a social life while trolling on this forum.
Sorry mate, I am trying to get through to the first category...
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Click to collapse
Your first post came across as a hysterical rant - this is the first I've heard of the problem so it's not affecting many phones, and ultimately Samsung are going to have the occasional dodgy NAND chip. Sounds like you got one.
If you'd had several phones and they'd all exhibited this problem you'd be right to be peeved, but it simply sounds like you've been unlucky and are pissed off about it. Have you even discussed it with Samsung's tech support or taken it back to the shop you bought it from?
And accusing an XDA recognised developer of trolling is not a great start to your time here.

I've not heard of other people having this problem with the Gnex? Who are these other people having this same problem? Maybe speak with them and see if a replacement phone might solve the problem. I really hope you can get this fixed and not give up on such a great platform.
Sent from my Galaxy Nexus using Tapatalk

vulpy said:
This is not an isolated issue, it happens to at least half of the people around and the others may have not seen it yet (it all depends on how often you manipulate data on the phone)...
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The burden of evidence is on you bro. That is a pretty bold claim.

David Horn said:
...And accusing an XDA recognized developer of trolling is not a great start to your time here.
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Respect for your dev background (haven't used any of your ROMs yet), in all fairness I'm far less impressed with your communication skills... I must agree though, my message may have come across as too abrupt and you're right again, I am going to sort it out with Samsung...
Did not mean to get people horrified, rather to blow the whistle on a worrying and annoying bug and smth people may consider if they come across or consider a purchase.
For having worked in the mobile comm semiconductors space for years, I know just what sets apart a serious company from a me-too profile. Surprised to see Samsung having this king of issues. Normally they are ironed out easily though SW regression tests and HW stress processes (at least at serious OEMs).
I will let one of the moderators judge if my crime is so serious, your ego will survive, I'm sure I will come back when/if issue solved (or in good progress).

yeah, mine is fine. If it was a widespread problem I would back your corner, but I seems rather isolated. Rather then cause mass hysteria I would say you need to return your handset
Sent from my Galaxy Nexus using XDA

This happened to mine. But only once.
Quite frustrating, as my phone is my alarm clock and it was bootlooping when I needed to go to sleep!
However, a reflash of the 4.0.2 stock images sorted it out, and no problems since. I'm pretty sure I caused it by pulling out the battery at some sensitive point in a reboot or something.
If this happens to you frequently, then you need to exchange your phone.
Also, I think this could be a pretty good resource as opposed to a rant if you put your mind to it. I'm not a developer, but I'm also not a total n00b, and it took me a little while to figure out how to fix the problem, when I had it. I'm sure there are people out there who would appreciate a guide.

In this thread, op is going through that time of the month, when was his own modification back fires in his face, his explosive emotions reek havoc on an online forum.
If you want to see a device with bad nand memory, see the HTC Desire S forum .
Also the reboots and freezes I used to experience on my device were application related. Device hasn't frozen, nor rebooted in about *looks at up time* .. 27 days .

adrynalyne said:
The burden of evidence is on you bro. That is a pretty bold claim.
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... I was actually referring to a poll in another thread (link in this thread) concluding that half of the people who answered have experienced freezes and reboots... it may be biased somewhat by the fact that people who experienced the issue are more likely to vote than those who didn't... maybe an overstatement from me.

Get the odd reboot (Chrome seems to provoke, strangely) but zero data corruption in 3+ months of heavy use. (4.0.3 AOKP)
Sorry, no endemic fault that I can see here (from reading these forums) and if I were you I'd be looking for a warranty replacement. Refund will depend on your location and supplier and duration of ownership.
Daern
Sent from my Galaxy Nexus using Tapatalk

First I heard about this too. I've flashed tons of roms and mods and constantly installing uninstalling apps.
The GNex has been anything but non-stable. I think I've had to pull the battery once or twice since ownership. Never heard anyone complain about randomly losing all their data... especially not daily. Perhaps on a bad flash in CWM.
Maybe you should look into a super wipe that completely erases everything, deletes the partition tables and recreates everything from scratch. Maybe it'll help but it honestly sounds defective.
Sent from my Galaxy Nexus using xda premium

Thanks Player911... Interesting idea, was thinking as well to do a total wipe and sort of a sector-by-sector reformat, but could not find a way of doing it. Is there any tool that would allow me to do it? Maybe this will isolate bad sectors...

Will check shortly with Samsung folks, thanks mate! (what slows me down is the fact that I'm currently travelling to the US and the guarantee is only European and it's Sunday= hotline is closed in Europe).
daern said:
Get the odd reboot (Chrome seems to provoke, strangely) but zero data corruption in 3+ months of heavy use. (4.0.3 AOKP)
Sorry, no endemic fault that I can see here (from reading these forums) and if I were you I'd be looking for a warranty replacement. Refund will depend on your location and supplier and duration of ownership.
Daern
Sent from my Galaxy Nexus using Tapatalk
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Uhh, I don't believe my reboots are due to this. Just saying. That whole thread does not point to your theory as the issue. I'm gonna go ahead and call this myth busted and suggest you go get a replacement because this is just another extremist "my phone is busted but I refuse to get a new one" thread.
Sent from my Galaxy Nexus using xda premium

You've been Samsunged
Sent from my Galaxy Nexus using xda premium

Galaxy Nexus death scheduled ?

Hi,
I've got my GN for about 2 years now. It always runned fine. I use it essentially to make calls, mails, some european "anti-cop" app called "icoyote", spotify and that's it
Everything stock, full google official, no cracked bull**** apps or whatever.
Ok so now for about 1 month it became less and less stable. It literally happened from one day to another. I guarantee i didn't add/change or remove anything.
Main issues are : spotify crashes many times (~20 to 50) a day and 50% of the time the GPS fix fails to go trough, but a simple reboot and it work's instantly.
So I tought I should make a full factory reset. I did that and the issues I was experiencing remained the same.
Now comes the 1million $ question : how the heck can something stop to work from one day to another ? If it was some *unpredicted*, classic hardware failure, a simple reboot would definitely not solve it, for sure.
Leading to think it has to be software related..OK, so a factory reset should solve : it doesn't neither.
Why are those apps crashing even in a very stock/factory config? I even did skip this google restore profile bull**** to be sure i'm workng in a perfect clean state.
The only logic conclusion is that there must be some kind of hard coded counter which reached the end and is now triggering randomly something, *i don't know based on what, or activated how* making this **** happen
It's very very very frustrating because it was working like a charm those past 2 years and i thought it was a good investment. I was obviously wrong, another death scheduled device.
Now with the 4.3, I got the feeling it becomes even worse. Today, I had to reboot 4 times to get a gps fix (working 100% of the time just after the reboot) and it was a hassle to get trough 2 songs without being cut off in the middle of it.
FU samsung

But you only tried to flash 4.3. It's like giving a patient only 1 medicine and when that not works declare him dead. There maybe other ways to revive your phone..
Sent from my Galaxy Nexus using XDA Premium HD app

mrgnex said:
But you only tried to flash 4.3
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when did i say that ? i'm done by years flashing a tool I use to work with. i'm not using it as a toy.
i received the update ota
there's nothing left to try, since my last basic test's where made in a official google factory default situation on a google phone
it's just stock u see? everything else i could try from this point would lead to a non-default situation making every further considerations totally pointless
Well, if i'm right, the so called "crash-routine" would *maybe* not be present in a custom rom, but, again, it worked before and has to work the same way now.
I refuse to use any other workarounds than factory resetting it and, since i already did that a few times, i'm done
i'm not awaiting some kind of help here. i'm just exposing my case and the frustration i'm feeling since samsung nicely dry-fcked me ^^

Don't know why you're acting up for no reason.
It doesn't take a genius to understand and figure out that applications designed and updated for 4.2.2 will most likely not work on 4.3 until the devs update it to work on 4.3. Which, from my experience, doesn't take long at all. That's probably one of the solutions to your few problems.
Way to take things a little too far and throw a tantrum rather than seeking help.
Also, if you have no intentions of seeking a fix then you didn't need to post anything at all.
You're not waiting around here for help? Well, I'm not going to offer help to someone with that kind of attitude.
Peace out you won't be missed.
BTW, there's nothing left to try? LOL
There's about 7 things left to try and one of them would have definitely worked 100%. Figure it out on your own since you know everything.

Read this. It's called Planned Obsolescence. Manufactures purposely make devices with limited lifespan in order to upgrade to their next new device.
http://en.m.wikipedia.org/wiki/Planned_obsolescence
Sent from my Galaxy Nexus using Tapatalk 2

Fastboot, Odin, omap.. All stock..
Sent from my Galaxy Nexus using XDA Premium HD app

johno86 said:
Don't know why you're acting up for no reason.
It doesn't take a genius to understand and figure out that applications designed and updated for 4.2.2 will most likely not work on 4.3 until the devs update it to work on 4.3. Which, from my experience, doesn't take long at all. That's probably one of the solutions to your few problems.
Way to take things a little too far and throw a tantrum rather than seeking help.
Also, if you have no intentions of seeking a fix then you didn't need to post anything at all.
You're not waiting around here for help? Well, I'm not going to offer help to someone with that kind of attitude.
Peace out you won't be missed.
BTW, there's nothing left to try? LOL
There's about 7 things left to try and one of them would have definitely worked 100%. Figure it out on your own since you know everything.
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Click to collapse
I ain't here to help either, i just couldn't agree more with what he said above... and its 2013, everyone knows that every electronic sh*t comes with a limited life span, if you didnt know that until now, i'm not sure where you been living..
Peace \m/.

Try wiping your SD card

got a second hand Lg G4 and just saw the promotion???

Folks, I recently purchased a month old LG G4 from a guy and its through Verizon, well the guys has been shipped overseas(he is in the service) and I just saw the promotion for the battery, battery cradle and micro sd card and my question is this, I have the phone and of course the IMEI number but I don't have a receipt for the phone, I've contacted LG and they tell me I have to have a copy of the receipt along with IMEI number of phone, can anyone suggest anything that would get me closer to being able to get the receipt for the phone like calling the store where it was purchased or anything like that? I texted the guy and he said he is locked out of his Verizon account so he couldn't get me a copy of receipt.
love the phone though and works great.
thanks in advance.

I doubt you can do anything, you bought in a secondary market.
If you really need a battery just buy it on ebay I seen some go for 20 bucks
Sent from my LG-H811 using Tapatalk

Not 100% sure but I might take mine back due to unresponsiveness. IF I do take it back and get the N6, I'll give you the battery pack. You'll just pay shipping. Again, I'm not too sure. Just send me a pm so I won't forget if I end up doing it

Give me a break... At least wait for the update. It's not nearly bad enough to return the phone

My choice brother. Sorry if that bothers you

I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid. Mine was freaking out when I first got it. I suspect it was because the Carrier tech skipped the initial setup and it was freaking out. After a factory reset and finished the setup properly, it has been amazing. I use Nova btw. Supposedly some of the LG Home Launcher widgets were buggy and eating ram and resources that cause lagginess and battery draining.
You can always try to submit for the Free battery and stuff. Worst case is they tell you no. I think you have until July 15th to Submit. Unfortunately you have to have a Receipt of Purchase. So unless you have the original Verizon receipt, you will be SOL.

player911 said:
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid..
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THIS. Mine was having all kinds of lag and miss-touches (To the point that I kind of wanted to throw it against a wall) so I opted to do a factory reset and now I have literally NO lag at all. Was even able to install the launcher I wanted but could not use prior because of how buggy my G4 was being.
So as stated just do a factory reset and then give the phone a real chance.....You will thank yourself later for it.

folks, again I'm still new to Android, when you say " factory reset" I'm assuming you start from scratch on the phone? if you do this how are you getting your information back again as far as contacts, emails, pictures and so forth?
thanks

player911 said:
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid. Mine was freaking out when I first got it. I suspect it was because the Carrier tech skipped the initial setup and it was freaking out. After a factory reset and finished the setup properly, it has been amazing. I use Nova btw. Supposedly some of the LG Home Launcher widgets were buggy and eating ram and resources that cause lagginess and battery draining.
You can always try to submit for the Free battery and stuff. Worst case is they tell you no. I think you have until July 15th to Submit. Unfortunately you have to have a Receipt of Purchase. So unless you have the original Verizon receipt, you will be SOL.
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The offer ends tomorrow, June 30th.

rockey95 said:
folks, again I'm still new to Android, when you say " factory reset" I'm assuming you start from scratch on the phone? if you do this how are you getting your information back again as far as contacts, emails, pictures and so forth?
thanks
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If your contacts are on Gmail, then you won't have any issues. That goes the same for emails.
Pictures and videos must be copied first to either your PC or copy them to Micro SD card. Then you reset your device, and then copy them back. It's quite simple. Let me know if you don't understand and I'll be more than happy to give you a more detailed explanation.

zkyevolved said:
If your contacts are on Gmail, then you won't have any issues. That goes the same for emails.
Pictures and videos must be copied first to either your PC or copy them to Micro SD card. Then you reset your device, and then copy them back. It's quite simple. Let me know if you don't understand and I'll be more than happy to give you a more detailed explanation.
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Click to collapse
For pictures and videos, just like email/contacts store on the cloud, if you've loaded Google Photos and had it auto-upload all your content, it'll always be available as well.
Now, that said, while I'm with the others on holding onto the phone and giving it time, I do realize that the actual return windows for the product are finite. It's a lot harder to sell the device later on your own (not hard, just harder) rather than leverage a return to the store and potential impact of a restocking fee. The restocking fee may be a small price to pay for the piece of mind acquired by getting out of a device you don't want. For that, you're the only one that can make the decision.

Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.

06stang said:
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
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LOL! The software on this phone isn't nearly as bad as the Optimus G. At least this is manageable for most (in my case, it's no issues at all really). The Optimus G would turn into a pocket heater due to borked kernel at release.
I can only imagine what some of the crowd in these G4 forums would have done if they had the S2 back when Sammy didn't do their homework and pushed out a release that bricked the devices that took the update before they could pull it....

Th3Bill said:
LOL! The software on this phone isn't nearly as bad as the Optimus G. At least this is manageable for most (in my case, it's no issues at all really). The Optimus G would turn into a pocket heater due to borked kernel at release.
I can only imagine what some of the crowd in these G4 forums would have done if they had the S2 back when Sammy didn't do their homework and pushed out a release that bricked the devices that took the update before they could pull it....
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I have minor problems. Every once in a while it misses a swipe on the keyboard and even less often I get some minor lag. Other than that it runs very well for me.

06stang said:
I have minor problems. Every once in a while it misses a swipe on the keyboard and even less often I get some minor lag. Other than that it runs very well for me.
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I can deal with a few tech ticks here and there. I really look for my phone to be spot on with phone, data and it's usage, sms, mms, and camera (biggest thing for me). So far, can't find much to complain about here.

06stang said:
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
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Click to collapse
Never told anyone the G4 wasn't good for anyone. I just said MY phone is having the issues. I don't have lag after the reset but the miss clicks are still there and it's horrible to the point where I have to touch 6 times just to wake the screen and I have to go back and rewrite stuff because it's missing a letter. I myself want a phone without issues out of the box and that's what I thought I was paying for. Again, I'm not saying the phone in general sucks, Im just upset at the first impression I got from it

siloner said:
Never told anyone the G4 wasn't good for anyone. I just said MY phone is having the issues. I don't have lag after the reset but the miss clicks are still there and it's horrible to the point where I have to touch 6 times just to wake the screen and I have to go back and rewrite stuff because it's missing a letter. I myself want a phone without issues out of the box and that's what I thought I was paying for. Again, I'm not saying the phone in general sucks, Im just upset at the first impression I got from it
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Click to collapse
Ouch. I would say you have a lemon. A few people do have legit problems, exchanged and 1000x better.
To factory reset, go into Settings. Security. Wipe device.
Contacts, apps, etc will restore when you first sign in to your google account during initial setup. There are tons of Getting Started guides for Android. If you are new to Android, welcome.

player911 said:
Ouch. I would say you have a lemon. A few people do have legit problems, exchanged and 1000x better.
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I wouldn't say that's true. I've been following several different forums, apart from XDA, and there are A LOT of people who complain of the knock-on issue. As well as the keyboard issue (with any keyboard). Many people claim that the issue goes away after a reset, but I actually do see a lot of them return saying "I was wrong, and it took 3-4 days for me to notice it again."
I think that there is a bug in the software. If they had found it, it would have been pushed ASAP seeing as it plagues a great many people. They're still working on it... Hopefully they'll fix it soon!

Just sayin'.
http://forum.xda-developers.com/ver.../lg-honor-battery-promotion-adopters-t2885022

Anybody had this screen issue?

I can only find one other instance of this online, the video below is by the other person on reddit, what would you do i'm wondering if i should speak to google about a return? i get this a few times a week.
https://drive.google.com/file/d/1tmyIo7VWQxEo4QyiK-oOoKYLbGp9ukIr/view

JAMJAMAL said:
I can only find one other instance of this online, the video below is by the other person on reddit, what would you do i'm wondering if i should speak to google about a return? i get this a few times a week.
https://drive.google.com/file/d/1tmyIo7VWQxEo4QyiK-oOoKYLbGp9ukIr/view
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They'll tell you to do a factory reset first. If that doesn't work, definitely RMA that thing!

Badger50 said:
They'll tell you to do a factory reset first. If that doesn't work, definitely RMA that thing!
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this

I spoke to google they got me running it in safe mode for a day...
I'l keep the thread updated.

JAMJAMAL said:
I spoke to google they got me running it in safe mode for a day...
I'l keep the thread updated.
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Personally, I think that's a bunch of buffalo bagels!!
A 1k device shouldn't have to run in safe mode! Hope you get it figured out though.

Badger50 said:
Personally, I think that's a bunch of buffalo bagels!!
A 1k device shouldn't have to run in safe mode! Hope you get it figured out though.
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You obviously have no idea how badly a 3rd party app can mess a phone up. That's why safe mode/factory reset is always the first thing they suggest. I've had 3rd party apps go as badly as causing constant random reboots as well as totally brick a phone before. It doesn't matter if it's a $100 phone, a $500 phone, a $1000 phone.

AndrasLOHF said:
You obviously have no idea how badly a 3rd party app can mess a phone up. That's why safe mode/factory reset is always the first thing they suggest. I've had 3rd party apps go as badly as causing constant random reboots as well as totally brick a phone before. It doesn't matter if it's a $100 phone, a $500 phone, a $1000 phone.
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Sure I do. The poster made no mention of it though. Which is why I root, make backups, so I can restore if I need to. But hey, I respect your deduction as well ?