[Q] No More Mail-in Rebates - EVO 4G Q&A, Help & Troubleshooting

so i have a buddy that works for sprint and i sent him a text message this morning asking him to order me up a samsung epic for the wife (i got the EVO )and he replys back with "wait till sunday, sprint is getting rid of all mail-in rebates this sunday"....so my question is has anyone else heard this? my buddy is a really reliable source, just curious if anyone else heard this....?
Just got confirmation that the mail-in rebates are gonna be gone on sunday, the epic will be just straight $200

motoxprnce said:
so i have a buddy that works for sprint and i sent him a text message this morning asking him to order me up a samsung epic for the wife (i got the EVO )and he replys back with "wait till sunday, sprint is getting rid of all mail-in rebates this sunday"....so my question is has anyone else heard this? my buddy is a really reliable source, just curious if anyone else heard this....?
Just got confirmation that the mail-in rebates are gonna be gone on sunday, the epic will be just straight $200
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Click to collapse
I'm not sure, the price will go down though because of the new phones coming out that powerhouse all over the epic and evo, really they run circles around it, anyway wait 2 months and get an evo 3d or if she isn't a power user get the nexus s, it's a good balance but the better overall phone is the evo 3d, it'll be worth the wait

Related

Question about starting service now

Hey guys I have a question. I preordered the Evo at raidio shack and am coming from Tmobile. My Tmobile billing cycle ends tomorrow and was wondering if i would be able to start service with sprint tomorrow and get a hero or something and then just return it whenever my evo comes in? Would i have any problems with that because they give u 30 days right?
Thanks
Andy
andybess22 said:
Hey guys I have a question. I preordered the Evo at raidio shack and am coming from Tmobile. My Tmobile billing cycle ends tomorrow and was wondering if i would be able to start service with sprint tomorrow and get a hero or something and then just return it whenever my evo comes in? Would i have any problems with that because they give u 30 days right?
Thanks
Andy
Click to expand...
Click to collapse
You have 30 days to exchange any phone, but I don't know if that would work with your RadioShack pre-order. I think it has to be done by Sprint.
Its a toss up
andybess22 said:
Hey guys I have a question. I preordered the Evo at raidio shack and am coming from Tmobile. My Tmobile billing cycle ends tomorrow and was wondering if i would be able to start service with sprint tomorrow and get a hero or something and then just return it whenever my evo comes in? Would i have any problems with that because they give u 30 days right?
Thanks
Andy
Click to expand...
Click to collapse
When a phone such as the Evo comes out alot of companies wont let you swap them out. However, in your case you might be able to depending on what the store manager of that location says.!! good luck!! Also, radioshack honors Sprint policies!!!
andybess22 said:
Hey guys I have a question. I preordered the Evo at raidio shack and am coming from Tmobile. My Tmobile billing cycle ends tomorrow and was wondering if i would be able to start service with sprint tomorrow and get a hero or something and then just return it whenever my evo comes in? Would i have any problems with that because they give u 30 days right?
Thanks
Andy
Click to expand...
Click to collapse
Get a prepaid phone to hold you over? (Or start a t-mo prepaid account with your current phone) I hate when customers "rent" things and I end up wasting a perfectly good device that has to be sent back, as well as our time and effort.
EDIT: I dont mean to come off as a mean guy, it just irks me when someone buys something they have no intention of keeping.
My local RS here in Vallejo, CA said I can. Last week I switch from AT&T to sprint and got everything data plan with two lines. My wife grab the Moment and the Hero for myself. Also preorder the Evo for the 4th and Rep is gonna call me that day to do the swap. Another thing is my wife can also switch for another phone if she does'nt like the moment. I'm trying to convince the wifey to stick with the Hero but the biggest selling point for her the hard keyboard for the Moment. Best of luck to you!!!

EVO 3D price?

Okay I am not sure if I am a gold member or silver. On a $129 family plan and a premium customer. Say I wanted to switch to the 3D. How much would it cost since it's only been a year? $200, $270, or another price..? Thanks in advance.
Sent from my PC36100 using XDA App
You are only going to be a silver member with that plan, which means you will get $75 for upgrading at a year. Sprint would probably buy your Evo for $50 right now.
If you bought your Evo, or have been with Sprint long enough that you were gold before. Then you should be able to call them and get your upgrade re-instated. They also might give you $50 for agreeing to stay with Sprint.
And here is a real easy way to check without calling them. http://www.goodandevo.net/2011/05/how-to-check-htc-evo-upgrade-eligibility-via-text-message.html
I have done that text thing a few times. Due for my 1 year in August. I tried having my Sprint buddy explain it but he was somewhat busy. It's 75 instant savings and I think I'm silver member. Not at the 10 year mark yet. I just want to know the cost up front or should I wait. I'm looking for something with a better screen and dual core.
Sent from my PC36100 using XDA App
bradleyw801 said:
You are only going to be a silver member with that plan, which means you will get $75 for upgrading at a year. Sprint would probably buy your Evo for $50 right now.
If you bought your Evo, or have been with Sprint long enough that you were gold before. Then you should be able to call them and get your upgrade re-instated. They also might give you $50 for agreeing to stay with Sprint.
And here is a real easy way to check without calling them. http://www.goodandevo.net/2011/05/how-to-check-htc-evo-upgrade-eligibility-via-text-message.html
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Click to collapse
Evo is $150 on buyback right now. Call Customer Care to see if you qualify for a "Silver Tier Override". If so, you can upgrade now and buyback your Evo, making the 3D only $50.
Sunsparc said:
Evo is $150 on buyback right now. Call Customer Care to see if you qualify for a "Silver Tier Override". If so, you can upgrade now and buyback your Evo, making the 3D only $50.
Click to expand...
Click to collapse
$150? Where at? I have a 2 year upgrade available, I just want to wait for a better less phone that's less of a gimic...I don't wanna leave HTC phones because sense is the ultimate UI for syncing info but it looks as if I'm headed to a Samsung device in the future...
to be honest, I dont like the 3d screen at all.. the Evo 4g screen has a wider screen even though they are both 4.3" the Evo 4g has my props more then the 3d.. and i've played with a 3d for a day and I didnt care for the color.. the 3d tends to hurt the eyes a bit
Sunsparc said:
Evo is $150 on buyback right now. Call Customer Care to see if you qualify for a "Silver Tier Override". If so, you can upgrade now and buyback your Evo, making the 3D only $50.
Click to expand...
Click to collapse
Do you know how long the $150.00 buyback program is going to last? I am wanting the Photon which comes out next week and was wondering if it would still be in effect.
And to everybody out there, I know I could probably sell it on Craigslist or the MarketPlace here, but don't want to deal with selling it if Sprint will just hand me $150.00.

Sneak Out Of ETF - Switch Carriers?

Yo guys! So I'm a few days past my preliminary 30 day trial so to speak, and have the Epic Touch 4g. I love the phone, it's amazing, but I'm sure I speak for many when I say we're all really dissapointed with the antennas on this thing, and sprints coverage in general.
My 3G speeds never go past the 1.5 meg mark, and that in itself is rare. the 4g is non-existant, worse than 3g. At work I roam a good 75% of the time. And to make matters worse, all these rumors about the Touch 4g not supporting this new Rev B adds insult to injury.
So - I remember seeing a few people a while back, when I had the evo 3d (which i traded in for this phone) say they got out of their ETF by pretty much telling Sprint Reps that the recent fee increase voided their contract (i have a link, but since im a new user I cant post the link until i have 8 posts, search around youll find more info on this)
So I'm SERIOUSLY considering attempting this, and just jumping ship and going to another carrier. We only have until the 11th it seems to try and get out of the contract (you have 30 days to attempt this, fee increase was implemented on the 11th of sept i believe).
What do you guys think? Im contemplating sticking around till the 7th to see what the big announcement from Sprint will be, but I doubt whatever changes will be immediate and we'll start seeing better data anytime soon..
Verizon would be great obviously, theyre the fastest out there as far as I know, but of course the most expensive. Att & T mobile I dont know much about, dont know how good their coverage is in my area (las vegas, nv). I get such a good employee discount with sprint, theyre cheap, the phone is great, i just wish we had better coverage!!
we actually have till the 9th, my mistake!
While it is still technically possible you will have to be a bulldog with them. I did it but I set it up nearly a month ago. In that month they've had meetings and been sent memos specifically telling them NOT to let you out and that they don't HAVE to let you out. Not only that, but, the most damning thing: They've had a month of practice dealing with people on the issue which they are instructed (by default) to not let you out.
However if you stick to them, follow up and just make life in general very annoying for them (get names and direct numbers, follow up with the same exact people...that'll get old to them fast) you can still get out...or you can luck out and find one of the few people that didn't get the memo.
EDiT: Derp. If you have the ET4G you agreed to the new contract terms. Even if you were a bulldog and constantly up their ass and got an uninformed CSR you still wouldn't get out
...though I have heard that they will boot you out of contract for roaming too much (00001.PRL, ahem)
It doesn't work anymore. You can call and try to start the process but word is that Sprint is refusing to allow anyone out of the ETF because of the fee increase.
I don't know why it took you this long to realize that the service doesn't work. If it is the phone you should just exchange it for a Motorola Photon. They have great reception.
Eh, its not that I didnt know the service was shoddy, its just I was hoping I would have better service with the epic touch than with the evo 3d, which I kinda am actually, like I said the epic touch roams at work, but the evo 3d would roam A LOT more. Not to mention the horrible call quality
But, like I said, I'm past the 30 days so I cant exchange it for another phone, as far as I know anyway..
A lot of people here would exhange a Motorola Photon for you Epic Touch. They might even throw in a couple of bucks to sweeten the deal. Just ask.
On a side note my reception with the Epic Touch is crappy too. A few roaming and drop calls because of weak signal. My old Photon never had that problem.
I'm good man, I appreciate you trying to help me out, but like I said, I love the phone, and if Im staying with Sprint I think id like to keep this phone.
But if theres a way out, and other people are considering it, it's worth thinking about. I mean Ive read through all the threads on here that constantly complain about sprints service and coverage, but the phone overall seems to be getting rave reviews.
Im guessing you have one and love it as well?
I use the phone more as a multimedia than as a phone. The Photon has a problem displaying natural colors and blacks so I am force to abandon it. If they ever decide to address that problem (which I think is software wise) I would buy the Photon again. The Epic Touch is great as a multimedia device. As a phone, it fails miserably. I tolerate it.
There's no way out, sorry. You should have left within the first 30 days. Your only hope is that you roam enough for sprint to boot you.
Here's how you get out
ETF is $350... phone is worth about $350-$400 on craigslist. Sell the phone, use the money to pay for ETF.. 0 out of pocket. I do this all the time.
If you want to upgrade early: Open up new line and get new phone (evo 3d, epic touch, etc) Sell your old phone (always get a high end phone kept in mint condition) to pay for ETF on old line. You can usually get about $200ish for an old phone, even the EVO 4G still goes for $225 on craigslist. This worked perfectly when ETF was only $200, now it's $350, but it gets prorated I think after the 4th month. The only downside is you lose your # and that's the reason why I only give out my google voice #. So everytime I get a new #, nobody really knows I changed it, I just link it with my google voice #.
His ETF would be $200 because he was already past his 30 days (when he posted/started this thread), which means he started the contract before Sept 9. The $350 ETF only started after Sept 9.
Yeah **** it! I got an airrave on the way for work, where im constantly roaming, so Im just going to tough it out with sprint, if it gets real bad - ill pay the etf and sell the epic touch. Whatsitsname is correct, my ETF is 200 as far as I know, I always keep getting mis-information from sprint reps, but last I was told it was 200. I started service August 20th.
Ill just wait to see what comes out on T Mobile, Verizon, ATT, etc. My buddy has T Mobile and gets pretty consistent 3g speeds, 1.5 - 2 down, and the prices are the cheapest next to sprint as far as unlimited goes. Coverage is decent as well.
Otherwise, Verizon's speeds are awesome, my buddy hits 22 down on his thunderbolt, crazy. Id cancel my internet and just tether all the time if I had those speeds. The prices though.. not so much. Dont know what ATT has in store, I know they have decent 3g and SOME 4g capable phones, im honestly not too informed.
Hmm. I don't exactly want to leave Sprint but do you guys think I could use this as an easier way to get an ET4G from the 3d? I'm so over this 3d but I don't wanna shell out 500 to buy outright.
Lol I took my 3d in after it bonked itself and I want even a sprint customer(at the time) and they found out it was rooted(I played dumb because I got the phone off a friend) and they still bought the phone back for $150 so try and see what happens you never know. Now I did have a girl rep and I may have laid the flirt on(hey don't judge) but still you never know lol
Sent from my SPH-D710 using xda premium
whatsitsnamenow said:
His ETF would be $200 because he was already past his 30 days (when he posted/started this thread), which means he started the contract before Sept 9. The $350 ETF only started after Sept 9.
Click to expand...
Click to collapse
How is it possible to have an Epic Touch and not have a $350 ETF? If he upgraded, he couldn't have done it before the 16th, which was AFTER the ETF was jacked up?
I might have a higher ETF, I have to call in and check, or sprint chat later today..
But I started service on the 20th of august with a 3d, swapped out for the epic touch as soon as it came out on sept 16th, a few days short of my trial 30 days.
I have an epic touch and a 200 etf. Only because I traded a friend though
Sent from my SPH-D710 using xda premium
t0t said:
I might have a higher ETF, I have to call in and check, or sprint chat later today..
But I started service on the 20th of august with a 3d, swapped out for the epic touch as soon as it came out on sept 16th, a few days short of my trial 30 days.
Click to expand...
Click to collapse
Lucky loophole.
right! it is indeed 200, sprint rep just confirmed, so I lucked out. Im just going to wait it out with sprint, see what oct 7th brings, and if it gets real bad ill check out tmobile or att... or verizon. although Id prefer to go with something unlimited like t mobile / sprint, even if t mobile caps you.

How do you guy keep up with the latest phones?

Ok so i'm realizing as i've been reading the threads, that many of us came from evo 3d, and photon, and nexus s. How are you guys able to get e4gt without your contracts being up? I know that some of those phones are less than a year old. and i'm pretty sure some of us will move on from e4gt to galaxy nexus when it comes out. Whats your trade secret? I can't really imagine, people cashing up $500 + every few months? even if you were to sell your old phone to off set the difference.
can you guys please tell me your secret? because i would love to get the latest phones, with minimum money spent.
I'm an avowed gadget freak and when Sprint still had the BTA (bill to account) option, I bought many phones at full price but since they disbanded that lovely feature I've had to resort to calling in and requesting an earlier upgrade (worked once and I used it for that pos EVO 3D). I also used to have 5 active lines, most of those I only activated to get a new phone lol so I paid probably 3 times as much with service, etc.
Some people have better luck than others and get an early upgrade often, I'm guessing it's a case of who you know over blind luck.
Sell the old one to put towards the new one
Sent from my SPH-D710 using Tapatalk 2 Beta-4
It is actually REALLY easy.
It is called Sprint Total Equipment Protection
As you can see below I have had a few phones, Only the Samsung Epic1 was actually upgraded. Everything else is thanks to TEP.
Before I would get broken phones and use TEP to get like new phones and sell them to buy a new phone, but it is even easier now, they offer similar phones to yours. So, In June I bought the Evo 3D, got bored with it by december. Wanted the ET4G, that wasn't available through TEP, so I got the Photon. Got bored of that, then swapped my Photon for the ET4G.
Seriously, that $8 a month is well worth it, AND if you brick your phone, you get a new one!
I sell my girlfriend for money.
now you know.
for me, I just make sure to keep my devices in pristine condition. That way I can sell mine on craigslist and just put in the difference against the retail price of new phone. so im usually out of B/T $200-$250 for new phone
Well, I used to get the Premier subsidy every year so I could get a brand new phone every summer for $200. That's how I've gotten my last several phones. Went from a Sanyo flip phone (before Premier) to a Palm Treo 650. Kept that for 2 years, got a HTC Mogul, that crapped out and TEP replaced it with a new or refurb HTC Touch Pro. This is around when the Premier perks started. Had that for maybe a half a year and then when my contract was up I got a launch day Palm Pre. Had that for a year and got a Premier upgrade to an HTC Evo. That just broke on me a few months ago but I had talked them into keeping my last Premier upgrade on my account so I was able to sell back my broken Evo for $90 and pay like $110 out of pocket for the E4GT.
Trying to keep it in good shape (probably will have to get the USB jig to reset the flash count) so I can sell it and buy the SGS3 whenever it shows up on Sprint in the Fall or whatever.
Its very simple....craigslist lol. I sold my evo 3d for $240 and found a guy selling white epics for 350. My girlfriend did the same thing
Sent from my SPH-D710 using XDA
Ditto
Success100 said:
for me, I just make sure to keep my devices in pristine condition. That way I can sell mine on craigslist and just put in the difference against the retail price of new phone. so im usually out of B/T $200-$250 for new phone
Click to expand...
Click to collapse
+1 so do i
Censura_Umbra said:
It is actually REALLY easy.
It is called Sprint Total Equipment Protection
As you can see below I have had a few phones, Only the Samsung Epic1 was actually upgraded. Everything else is thanks to TEP.
Before I would get broken phones and use TEP to get like new phones and sell them to buy a new phone, but it is even easier now, they offer similar phones to yours. So, In June I bought the Evo 3D, got bored with it by december. Wanted the ET4G, that wasn't available through TEP, so I got the Photon. Got bored of that, then swapped my Photon for the ET4G.
Seriously, that $8 a month is well worth it, AND if you brick your phone, you get a new one!
Click to expand...
Click to collapse
Wait...so if I ever sell my soul to the Devil and jump to the iPhone, it would cost me $100? Do you have to give them the phone you have now or can you flip it? Just say you lost the phone on the airplane lol...
I get money!!!!
thegoodrat said:
Wait...so if I ever sell my soul to the Devil and jump to the iPhone, it would cost me $100? Do you have to give them the phone you have now or can you flip it? Just say you lost the phone on the airplane lol...
Click to expand...
Click to collapse
They kill the ESN so it can't be reactivated on Sprint but there are lots of phones with bad ESNs still being sold on ebay and elsewhere.
One of the benefits of having a real job, I suppose.
Having a job with no debt. And the fact that I got a pristine et4g off craigslist for 275
Sent from my SPH-D710 using xda premium
I personally have a friend that does work with Sprint and he can get phones brand new at "New Contract" prices... Then I just sell my phone on craigslist!
That's like when the Galaxy Nexus comes out, it will most likely be $199-$249 and I can get $300 for my E4GT when I decide to sell it!
With this method, I actually come out on top!
thegoodrat said:
Wait...so if I ever sell my soul to the Devil and jump to the iPhone, it would cost me $100? Do you have to give them the phone you have now or can you flip it? Just say you lost the phone on the airplane lol...
Click to expand...
Click to collapse
That would be fraud but why are there so many bad esn phones .....impossible to prove really I am sure people do it
Sent from my SPH-D710 using Tapatalk 2 Beta-4
"phone-feens" always find a way to get the newest ish, most of the time its flipping a old phone for a new one... with little cash difference. you be surprise how a head of normal people us xda members are in regard to the newest technology, for example I sold my g2x for $200 and got a epic touch for $260.... $60 difference. But the point is some1 though the the g2x was worth $200, while in the xda world, thats old technology... I switch phones at least 3-4 times a year... I love playing with the new ish! I think we all do! If I don't root my phone then I root my girl, but i'm rooting something, lol
Censura_Umbra said:
It is actually REALLY easy.
It is called Sprint Total Equipment Protection
As you can see below I have had a few phones, Only the Samsung Epic1 was actually upgraded. Everything else is thanks to TEP.
Before I would get broken phones and use TEP to get like new phones and sell them to buy a new phone, but it is even easier now, they offer similar phones to yours. So, In June I bought the Evo 3D, got bored with it by december. Wanted the ET4G, that wasn't available through TEP, so I got the Photon. Got bored of that, then swapped my Photon for the ET4G.
Seriously, that $8 a month is well worth it, AND if you brick your phone, you get a new one!
Click to expand...
Click to collapse
You do know three claims in 12 months will get your insurance terminated, correct?
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azyouthinkeyeiz said:
You do know three claims in 12 months will get your insurance terminated, correct?
Sent from my SPH-D710 using Tapatalk 2 Beta-2
Click to expand...
Click to collapse
Rightfully deserved too.
That is Fraud.
I make good money.

Just lost my E4GT, need help with TEP.

Hey guys, I have TEP and was wondering what they're replacing our phone with now. I'm asking because a few years ago I used to have a Mogul and needed to have that replaced, but they gave me another phone.
Anyway, has anyone gone through the process recently?
JSarella said:
Hey guys, I have TEP and was wondering what they're replacing our phone with now. I'm asking because a few years ago I used to have a Mogul and needed to have that replaced, but they gave me another phone.
Anyway, has anyone gone through the process recently?
Click to expand...
Click to collapse
It'll be a Epic touch 4G most likely.. but who knows.. I've heard some people recently say that they wanted to force an htc evo design on them.. do the claim online and it should tell you as you do the process.
That's what happened to me today.. They tried to fool me into believing the HTC Evo was a comparable phone to the Galaxy S2.. When I wouldn't budge they tried to get me to upgrade to the S3 by paying $260+ to buy out my contract and upgrade by signing another two year contract.. I'm pissed off.. I mean why do I pay insurance for?
Sent from another Galaxy
Ha that's why I think phone insurance is such a joke. Better of just saving that money and buying a used phone out right. All of my android phones have been used purchased on eBay or Craigslist and have never had any problems.
Sent from my SPH-D710 using xda app-developers app
I made a claim on mine the other day and they sent me an Evo 3D which wasnt bad but I just came from the 4G and wanted soemthing different so I complained a bit and they are now sending me a E4GT but I have to wait 5 days
My guess is that Sprint is going to run out the stock to Boost and other MVNOs... I know ours has been on back order status for MONTHS!
garwynn said:
My guess is that Sprint is going to run out the stock to Boost and other MVNOs... I know ours has been on back order status for MONTHS!
Click to expand...
Click to collapse
so you think i won't be able to get another Epic Touch?
JSarella said:
so you think i won't be able to get another Epic Touch?
Click to expand...
Click to collapse
If you raise enough of a stink, probably... but I'd say they're trying to run that stock out before the holidays. (More S3s, more $$$)
My screen shattered on my black E4GT a couple weeks ago. TEP offered me an original EVO 4G. I said no way, that's a two+ year old phone. They then offered me an EVO Design or a Motorola Photon. I refused. Four different people, including two people from their "Resolution Team" said there was nothing else they could do. My phone wasn't available. Fourth person offered me a supervisor. Within 30 seconds I was offered a white E4GT. Fine by me. UPS delivered it about 18 hours later.
jimmywisdom said:
My screen shattered on my black E4GT a couple weeks ago. TEP offered me an original EVO 4G. I said no way, that's a two+ year old phone. They then offered me an EVO Design or a Motorola Photon. I refused. Four different people, including two people from their "Resolution Team" said there was nothing else they could do. My phone wasn't available. Fourth person offered me a supervisor. Within 30 seconds I was offered a white E4GT. Fine by me. UPS delivered it about 18 hours later.
Click to expand...
Click to collapse
New or refurb?
Just call and talk to them.
Be persistent but don't try demanding anything from them or you will end up in a 10 call 20 person runaround.
Know your facts and f they try to offer you an inferior device call them out.
Remember... you will catch more bees with honey than vinegar.
Good Luck!
brooksyx said:
Ha that's why I think phone insurance is such a joke. Better of just saving that money and buying a used phone out right. All of my android phones have been used purchased on eBay or Craigslist and have never had any problems.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It kinda is but if a month in your phone gets destroyed its totally worth it. No ones getting a Galaxy SIII straight out for 150 bucks etc. I lost my last phone the month after I took insurance off it. Bought another on ebay for like 30 bucks until my contract was up (not a smart phone).
The real idea long term when there are little to no replacements available is you have A phone that in general runs most of the software you had before. But yeah its often idiotic the choice they give you and it takes some doing to get a comparable phone. Your alternative choice is buying a phone for 100 bucks of Ebay that is nowhere near what you had, or just going without a phone altogether.
When insurance was introduced most phones didn't even do what these phones did there was less to lose, maybe your phone couldn't run this jar or that jar that was about it. Its a little more problematic now.
sigh, these guys suck.
I've tried talking to them, all they give me is the option to get a Nexus S 4G, the phone from which I paid 200 bucks to upgrade from. The E4GT is backordered, and they said a minimum of 7 days till they have a possibility of it being back in stock.
I don't understand how they can screw a customer who's had TEP for ages like this.
I'm going to give Executive Support a call, let's see what they can do.
They tried to pull that crap with me when I TEP'd my phone due to a faulty screen. They sent me an EVO 4G and said that it was the most comparable phone they had in stock. I told them I wasn't going to take a phone that was 2 years old when mine had just came out. They said it was all they could do and that they would be sending out the replacement phone within 24 hours.
A couple of days later I got my replacement phone, sure enough, it was an EVO 4G. I shipped it back, and here I sit with my faulty E4GT.
TL;DR TEP is garbage and you might as well outright buy your phones.
email Dan Hesse's office and file a complaint.
jefbal99 said:
email Dan Hesse's office and file a complaint.
Click to expand...
Click to collapse
I don't have that email lol, i'll pm you for future reference.
But after two weeks of this, I finally got a E4GT, but the replacement they sent sucks, the GPS doesn't work at all, and the screen is really dim, they said they're sending me another replacement, but lets see how long this one takes.
At least I can make an receive calls for now/get my email lol. I'm canceling TEP after this, it's not worth the amount of money that I'm paying.
Tep cs is so easy to bs.. Im extremely anal about my phone if i get one mark on my phone i call them give them a reason bs excuse, i also master reset my phone to make sure they seen ive tryed that to "fix" my phone.... Lol... Ive learned what and what not to say to them... Once you figure them out its easy.. Same with otter box... I get a new case like every 2 months lol
Sent from my SPH-D710 using xda premium

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