Yo guys! So I'm a few days past my preliminary 30 day trial so to speak, and have the Epic Touch 4g. I love the phone, it's amazing, but I'm sure I speak for many when I say we're all really dissapointed with the antennas on this thing, and sprints coverage in general.
My 3G speeds never go past the 1.5 meg mark, and that in itself is rare. the 4g is non-existant, worse than 3g. At work I roam a good 75% of the time. And to make matters worse, all these rumors about the Touch 4g not supporting this new Rev B adds insult to injury.
So - I remember seeing a few people a while back, when I had the evo 3d (which i traded in for this phone) say they got out of their ETF by pretty much telling Sprint Reps that the recent fee increase voided their contract (i have a link, but since im a new user I cant post the link until i have 8 posts, search around youll find more info on this)
So I'm SERIOUSLY considering attempting this, and just jumping ship and going to another carrier. We only have until the 11th it seems to try and get out of the contract (you have 30 days to attempt this, fee increase was implemented on the 11th of sept i believe).
What do you guys think? Im contemplating sticking around till the 7th to see what the big announcement from Sprint will be, but I doubt whatever changes will be immediate and we'll start seeing better data anytime soon..
Verizon would be great obviously, theyre the fastest out there as far as I know, but of course the most expensive. Att & T mobile I dont know much about, dont know how good their coverage is in my area (las vegas, nv). I get such a good employee discount with sprint, theyre cheap, the phone is great, i just wish we had better coverage!!
we actually have till the 9th, my mistake!
While it is still technically possible you will have to be a bulldog with them. I did it but I set it up nearly a month ago. In that month they've had meetings and been sent memos specifically telling them NOT to let you out and that they don't HAVE to let you out. Not only that, but, the most damning thing: They've had a month of practice dealing with people on the issue which they are instructed (by default) to not let you out.
However if you stick to them, follow up and just make life in general very annoying for them (get names and direct numbers, follow up with the same exact people...that'll get old to them fast) you can still get out...or you can luck out and find one of the few people that didn't get the memo.
EDiT: Derp. If you have the ET4G you agreed to the new contract terms. Even if you were a bulldog and constantly up their ass and got an uninformed CSR you still wouldn't get out
...though I have heard that they will boot you out of contract for roaming too much (00001.PRL, ahem)
It doesn't work anymore. You can call and try to start the process but word is that Sprint is refusing to allow anyone out of the ETF because of the fee increase.
I don't know why it took you this long to realize that the service doesn't work. If it is the phone you should just exchange it for a Motorola Photon. They have great reception.
Eh, its not that I didnt know the service was shoddy, its just I was hoping I would have better service with the epic touch than with the evo 3d, which I kinda am actually, like I said the epic touch roams at work, but the evo 3d would roam A LOT more. Not to mention the horrible call quality
But, like I said, I'm past the 30 days so I cant exchange it for another phone, as far as I know anyway..
A lot of people here would exhange a Motorola Photon for you Epic Touch. They might even throw in a couple of bucks to sweeten the deal. Just ask.
On a side note my reception with the Epic Touch is crappy too. A few roaming and drop calls because of weak signal. My old Photon never had that problem.
I'm good man, I appreciate you trying to help me out, but like I said, I love the phone, and if Im staying with Sprint I think id like to keep this phone.
But if theres a way out, and other people are considering it, it's worth thinking about. I mean Ive read through all the threads on here that constantly complain about sprints service and coverage, but the phone overall seems to be getting rave reviews.
Im guessing you have one and love it as well?
I use the phone more as a multimedia than as a phone. The Photon has a problem displaying natural colors and blacks so I am force to abandon it. If they ever decide to address that problem (which I think is software wise) I would buy the Photon again. The Epic Touch is great as a multimedia device. As a phone, it fails miserably. I tolerate it.
There's no way out, sorry. You should have left within the first 30 days. Your only hope is that you roam enough for sprint to boot you.
Here's how you get out
ETF is $350... phone is worth about $350-$400 on craigslist. Sell the phone, use the money to pay for ETF.. 0 out of pocket. I do this all the time.
If you want to upgrade early: Open up new line and get new phone (evo 3d, epic touch, etc) Sell your old phone (always get a high end phone kept in mint condition) to pay for ETF on old line. You can usually get about $200ish for an old phone, even the EVO 4G still goes for $225 on craigslist. This worked perfectly when ETF was only $200, now it's $350, but it gets prorated I think after the 4th month. The only downside is you lose your # and that's the reason why I only give out my google voice #. So everytime I get a new #, nobody really knows I changed it, I just link it with my google voice #.
His ETF would be $200 because he was already past his 30 days (when he posted/started this thread), which means he started the contract before Sept 9. The $350 ETF only started after Sept 9.
Yeah **** it! I got an airrave on the way for work, where im constantly roaming, so Im just going to tough it out with sprint, if it gets real bad - ill pay the etf and sell the epic touch. Whatsitsname is correct, my ETF is 200 as far as I know, I always keep getting mis-information from sprint reps, but last I was told it was 200. I started service August 20th.
Ill just wait to see what comes out on T Mobile, Verizon, ATT, etc. My buddy has T Mobile and gets pretty consistent 3g speeds, 1.5 - 2 down, and the prices are the cheapest next to sprint as far as unlimited goes. Coverage is decent as well.
Otherwise, Verizon's speeds are awesome, my buddy hits 22 down on his thunderbolt, crazy. Id cancel my internet and just tether all the time if I had those speeds. The prices though.. not so much. Dont know what ATT has in store, I know they have decent 3g and SOME 4g capable phones, im honestly not too informed.
Hmm. I don't exactly want to leave Sprint but do you guys think I could use this as an easier way to get an ET4G from the 3d? I'm so over this 3d but I don't wanna shell out 500 to buy outright.
Lol I took my 3d in after it bonked itself and I want even a sprint customer(at the time) and they found out it was rooted(I played dumb because I got the phone off a friend) and they still bought the phone back for $150 so try and see what happens you never know. Now I did have a girl rep and I may have laid the flirt on(hey don't judge) but still you never know lol
Sent from my SPH-D710 using xda premium
whatsitsnamenow said:
His ETF would be $200 because he was already past his 30 days (when he posted/started this thread), which means he started the contract before Sept 9. The $350 ETF only started after Sept 9.
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How is it possible to have an Epic Touch and not have a $350 ETF? If he upgraded, he couldn't have done it before the 16th, which was AFTER the ETF was jacked up?
I might have a higher ETF, I have to call in and check, or sprint chat later today..
But I started service on the 20th of august with a 3d, swapped out for the epic touch as soon as it came out on sept 16th, a few days short of my trial 30 days.
I have an epic touch and a 200 etf. Only because I traded a friend though
Sent from my SPH-D710 using xda premium
t0t said:
I might have a higher ETF, I have to call in and check, or sprint chat later today..
But I started service on the 20th of august with a 3d, swapped out for the epic touch as soon as it came out on sept 16th, a few days short of my trial 30 days.
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Lucky loophole.
right! it is indeed 200, sprint rep just confirmed, so I lucked out. Im just going to wait it out with sprint, see what oct 7th brings, and if it gets real bad ill check out tmobile or att... or verizon. although Id prefer to go with something unlimited like t mobile / sprint, even if t mobile caps you.
Related
I have an EVO 4G and everywhere I go I get S*** data speeds. Sprint has really screwed us all I feel like. When I am down at school in central CA i get like 300kbps on a good day. Here in norcal at work i get 54 (DIAL UPPPP) kbps. In San Francisco, a MAJOR city I barely pulled 700. This is crap and I am fed up with it.
Ideally I would love to switch to verizon right now and pay the extra $ when the HTC vigor is released. anyway to get out of this stupid contract, maybe by saying i dont want to pay for this crap? i really want LTE since my friend pulls a consistant 15-20mbps.
also could my phone just be broken? my brothers nexus s 4g gets better speeds than me like all the time... my wimax keys were broken and i pay for insurance, can i say my 4g wont work and get a new phone lol.
someone please give me the answers and way out of this mess!
thanks
I feel you i live in seattle which is suppose to have great 4g coverage and my 3g is triple the speed of my 4g which wont even stay connected longer then a few seconds anyways. Ive considered leaving as well my entire family is on tmo and there 3g is even faster. I guess if you just keep calling and complaining and they keep haveing to credit your account they will prob let you out of it . Ive read about that on a few forums. it gets frustrating spec when paying for that extra 10 dollars for (We require this add-on for phones made to deliver a superior wireless experience including Web, email, video and social networking.) "superior" lol.
jietzer said:
I feel you i live in seattle which is suppose to have great 4g coverage and my 3g is triple the speed of my 4g which wont even stay connected longer then a few seconds anyways. Ive considered leaving as well my entire family is on tmo and there 3g is even faster. I guess if you just keep calling and complaining and they keep haveing to credit your account they will prob let you out of it . Ive read about that on a few forums. it gets frustrating spec when paying for that extra 10 dollars for (We require this add-on for phones made to deliver a superior wireless experience including Web, email, video and social networking.) "superior" lol.
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yeah im down in fort lewis, and barely have 3G. let alone 4g unless im in tacoma -__________-
If your 4G doesn't connect (doesn't work) I heard you can have the phone exchanged for a refurb. That being said, most refurbs have the new OTA update and are not yet rootable.
Email [email protected] and explain your situation. Within 2 days, someone from the ceo's office (the highest you can get with sprint) will call you back. Explain to them how you cant justify paying for service you are not being able to use. I did the same thing, and they let me out of my contract after a month. They told me it would be 30 days and the problem would be fixed in my area. 30 days later, it still obviously wasnt fixed, so I called back, and told them I wanted out of my contract, and they did.
awesome. thanks for all the suggestions.
I'm just a poor college student living on my own right now so sprints price is nice for me but if i get this job before the school year starts I will have to try to get out. especially if when the htc vigor drops. 80 dollars a month is so worth 15mbps on LTE!
mic.mayorga said:
awesome. thanks for all the suggestions.
I'm just a poor college student living on my own right now so sprints price is nice for me but if i get this job before the school year starts I will have to try to get out. especially if when the htc vigor drops. 80 dollars a month is so worth 15mbps on LTE!
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well i would still call and complain , sprint is real well at saying it will be fixed in a month (but never is) and gives u some sort of credit on your bill.
WE have been duped by Sprint people. Go to their website and you will notice the announcement of the iPhone 4Gs. You can even pre order it. This privilege was not given for the Samsung Galaxy S 2 ET4G.
Why...was this you say...it's obvious that Sprint knew it had made a deal to buy a **** load of IOS devices to secure this deal with Apple.so they didn't promote the galaxy ET4g. Now they have a big announcement tomorrow. They are going out of their way to let you pre order the iPhone as well.
Sad, and yes I feel they used us to get this deal, by canceling all perks, while giving us crappy service. My Photon has a red circle and no service, and I don't have a ET4G yet. Service has been terrible most of the summer all over NY and in mid town NYC.
If service was being interrupted to better service I may stick around, but not getting signal, failed messages, and paying for it and no credit with lies is unacceptable. Not being able to pre-order the phone I wanted because they made a deal with Crapple is also unforgivable. Price isn't the only thing that matters in a business relationship. It's I pay for service and expect to have it when I want it, not when you decide to give it.
Hell I was told by a customer service rep that I should be happy because I have had a lot of usage on my line. I then said yes that is true, but when I need my service to work it failed to deliver....I missed important calls. and meetings with people because of failed service.
People were telling me when they called the phone rang 3x's and hung up no message was able to be left. Others told me that they would get a network busy message please try again later. One rep verified this condition of calling me, and could not get through. The phone rang 3x's and the line just went dead when they called. I have been to tech centers, and have made many battery pulls, and software reboots, and finally I was told that there was a net work issue and they did not know when it would be cleared. Now when I call to talk about it they put me on hold no music and never come back to talk.
I just don't see it getting better, and when the next generation of phones IE Prime or what ever hits Verizon, and this is not cleared I am gone. When I feel I have to beg for service, or a credit for not receiving service after paying my bills for 15 years, and at one point having a $300 a month phone bills for business it's time to go.
My bill analysis shows that I average 240 msg a month, and average about 2g of data a month, and since I use my phone mostly for calls a Verizion 69.00 phone plan with 10 data, and 10.00 for data equals what I am paying now. So if this doesn't clear with the loss of perks I am outta here.lol
My service is better than ever...by far too. I never saw over 8Mbps download speed in Los Angeles on 4G and now....
Sent from my SPH-D710 using xda premium
Enjoy the larger bill on Verizon. It fast and rather reliable
Life is too short to complain on services you are not happy about. Great thing about America is that we have three major carriers
The sprint network can't compete with Verizon in "most" areas,
Can I have your phone when you leave? I've got a line with no phone....
care cup \__/
Sent from my SPH-D710 using xda premium
When sprint cancelled premiere the writing was on the wall. It was on your august bill statement. In addition, sprint raised the admin fee by 50cents which invalidated every contract. Also on your bill statement.
Then sprint raised ETF from $200 to $350. Then they changed 30 day phone trials to 14 days. All this in september.
I am here on this board with an E4GT because of these changes - I had to get my final premiere upgrade prior to 10/2/2011. Otherwise I was fully planning on just waiting another month for nexus prime.
Now the E4GT has serious radio issues. Like OP, I had calls go to voicemail for hours at a time. Others have LOS, dropped calls, no signal bars, phone refuses to roam, etc.
Sprint's CEO said that 54% of sprint customer churn is due to not having an iphone. Thats a pretty hard fact to not pay attention to.
It is clear sprint is putting all eggs in one basket - the iphone basket. Sprint has lost money for 15 straight quarters. This will either save sprint or ruin sprint.
I've been with sprint 10 years now, and im no iphone fan. THe writing is on the wall: We'll let you keep your android devices and stay on our network, but we really don't care about you now. Of course I knew all this over a month ago and I was still willing to sign a 2 year contract in september for the Epic 4g touch. That was before all the LOS issues arose.
We'll see what the next 2 years brings. But the days of customer loyalty perks, retention plans, etc are clearly over.
I just switched from verizon to sprint, so I can give you a good preview of what to expect.
First of all, the service is top notch, and the lte speeds were incredible - I regularly got over 20 mbps in my area, many times close to 30. Of course, keep in mind that their lte service is fairly new, and at the time they only had 3 expensive phones that could use it, so that will likely change as more people upgrade and the network gets saturated.
So why did I leave this awesome service? Price. Everything across the board is way more expensive - service and phones. I paid $50 more for a Droid Charge than I did for my E4GT, and that phone isn't even in the same league. For our family plan with unlimited text, only 700 minutes, 2 data plans and 2 other phones, it was $230 a month. Our kids wanted smartphones too, but to add 2 more data plans would have put our bill up to $300. I'm not broke, but not rich either, and that cost is pretty hard to justify.
Also, keep in mind that all those policies Sprint just changed are the same policies Verizon has - 14 day return, $350 etf (even after being way overcharged on the phones up front), and no more New Every Two program.
The only carrier I've found with good pricing and great coverage (in my area) is Tmo, and I almost jumped to them, but no way in hell I want to risk being an att customer again.
Sent from my SPH-D710 using xda premium
txmikester said:
I just switched from verizon to sprint, so I can give you a good preview of what to expect.
First of all, the service is top notch, and the lte speeds were incredible - I regularly got over 20 mbps in my area, many times close to 30. Of course, keep in mind that their lte service is fairly new, and at the time they only had 3 expensive phones that could use it, so that will likely change as more people upgrade and the network gets saturated.
So why did I leave this awesome service? Price. Everything across the board is way more expensive - service and phones. I paid $50 more for a Droid Charge than I did for my E4GT, and that phone isn't even in the same league. For our family plan with unlimited text, only 700 minutes, 2 data plans and 2 other phones, it was $230 a month. Our kids wanted smartphones too, but to add 2 more data plans would have put our bill up to $300. I'm not broke, but not rich either, and that cost is pretty hard to justify.
Also, keep in mind that all those policies Sprint just changed are the same policies Verizon has - 14 day return, $350 etf (even after being way overcharged on the phones up front), and no more New Every Two program.
The only carrier I've found with good pricing and great coverage (in my area) is Tmo, and I almost jumped to them, but no way in hell I want to risk being an att customer again.
Sent from my SPH-D710 using xda premium
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Perspective ftw!
This is called "grass is greener" syndrome. You're gonna love it at first. Then 6 months later you're posting the same crap in another forum.
AbsolutZeroGI said:
Perspective ftw!
This is called "grass is greener" syndrome. You're gonna love it at first. Then 6 months later you're posting the same crap in another forum.
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It all comes down to service.....ETFs, and other fees are basic...it's about service when I want it....I am worn out this summer by Sprint's evasive bull**** regarding the service issues that we are experiencing. Collecting my money for inferior service, and lying about is bad business practice......
Piece out!!!!
QWIKSTRIKE said:
It all comes down to service.....ETFs, and other fees are basic...it's about service when I want it....I am worn out this summer by Sprint's evasive bull**** regarding the service issues that we are experiencing. Collecting my money for inferior service, and lying about is bad business practice......
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Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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+1
Sent from my SPH-D710 using xda premium
I was told that the unlimited everything plan for the IPhone will be $20 a month more than ours..
Sent from my Nexus S 4G using xda premium
I like android and I never want a I-PHONE.
Sent from my LG-P999 using XDA Premium App
Feel free to kick me in the Jimmy if I ever buy an iAnything.
Sent from my extra sensory space modulator while performing the slippery cricket
dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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It doesn't really matter if it has bloat where cause you can root the stock rom and use titanium backup to remove it all. Its super easy to do
dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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I am not just talking 3g/4G.....I get a red circle with a line almost daily. I have been missing calls. getting network busy try back later errors, and not receiving calls for hours a day. I missed getting calls with 4-5 bars in mid town Manhattan, and people told me the phone just rang 3 times and stopped ringing with no option to leave a voice mail. Others were told to "try back later network busy". This can only get worse if iPhone is coming. I am not the only one experiencing this issue the Sprint online community is filled with this same complaint.
JohnCorleone said:
I was told that the unlimited everything plan for the IPhone will be $20 a month more than ours..
Sent from my Nexus S 4G using xda premium
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Nope, it is the same price. You can go on and pre-order to see the pricing.
Hi,
I am really getting sick of my data never actually working on my Sprint SGII. I was thinking about switching to Verizon. I really love the SGII & when at home on wifi, its a great device. My concern is that when I want to use data, it never works.
My work buddy has an Iphone (not for me) on Verizon & anytime I want to check something quickly, I have to borrow his phone to look something up.
While the sprint price is great, the data never works (voice is actually OK).
I heard the Nexus is not as good as the SGII in terms of the Exonus (sorry about the spelling) processor. I dont mind if its a little slower as long as the data works.
I am very interested in CM9 & had that on my sprint Evo.
Any advice would be great now that the Nexus & any bugs are out there.
It will cost me another $50 per month but if it works, then I guess its worth it?
Thanks,
Rich
I read the newest update for the CDMA Galaxy Nexus (though not official), gives it really strong data signal. All is great on my Nexus on T-Mobile.
I was a E4GT user, got it a few days after launch. It was a HUGE improvement over my EVO 3D #FAIL. Anyway, to answer your question I left sprint for the same reason you are thinking about leaving, DATA. Sprint is always talking about how they are fixing this and upgrading that, to me its to little to late. They are behind, the rush to be first with 4G clearly did not last beyond the EVO 4G, even then complaints about DATA were everywhere! What broke the camels back for me was the iphone, since its release sprint has taken away the main reason I stayed, yearly upgrades. I was a loyal 10+ year customer and because apple told sprint I cant have a yearly iphone (I dont even want the damn thing, a little conceded apple?). We ALL lost the yearly upgrade, that was sprints ONLY perk, IMO. So moving my 2 lines over I am paying about $50 more per month for the two, it is well worth it. I have had only one dropped call in the last month, I have NEVER been without DATA when I tried to use it. That alone is worth the extra $50 per month for me! Its one of those "you get what you pay for" things with sprint. If unlimited/limited speed and connectivity DATA is OK with you then sprint has what you need. I was real nervous about leaving, a 10+ year customer and all. But when I called them and used their change of contract to null/void the contract I had with them, account services asked me if I wanted to leave over the $3 the change was costing me. I told him YES, and that was it, no offers of credit or nothing. I was shocked! I read where others were given upgrades, $100 credits per line, I didnt get ****, LOL. Not that I would have taken it, but its the thought that counts, after 10+ years they didnt give a ****! Make the move if you haven't already, you wont be sorry! Oh and the Double DATA deal is back now, even more the reason to hope aboard
cordell12 said:
I was a E4GT user, got it a few days after launch. It was a HUGE improvement over my EVO 3D #FAIL. Anyway, to answer your question I left sprint for the same reason you are thinking about leaving, DATA. Sprint is always talking about how they are fixing this and upgrading that, to me its to little to late. They are behind, the rush to be first with 4G clearly did not last beyond the EVO 4G, even then complaints about DATA were everywhere! What broke the camels back for me was the iphone, since its release sprint has taken away the main reason I stayed, yearly upgrades. I was a loyal 10+ year customer and because apple told sprint I cant have a yearly iphone (I dont even want the damn thing, a little conceded apple?). We ALL lost the yearly upgrade, that was sprints ONLY perk, IMO. So moving my 2 lines over I am paying about $50 more per month for the two, it is well worth it. I have had only one dropped call in the last month, I have NEVER been without DATA when I tried to use it. That alone is worth the extra $50 per month for me! Its one of those "you get what you pay for" things with sprint. If unlimited/limited speed and connectivity DATA is OK with you then sprint has what you need. I was real nervous about leaving, a 10+ year customer and all. But when I called them and used their change of contract to null/void the contract I had with them, account services asked me if I wanted to leave over the $3 the change was costing me. I told him YES, and that was it, no offers of credit or nothing. I was shocked! I read where others were given upgrades, $100 credits per line, I didnt get ****, LOL. Not that I would have taken it, but its the thought that counts, after 10+ years they didnt give a ****! Make the move if you haven't already, you wont be sorry! Oh and the Double DATA deal is back now, even more the reason to hope aboard
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Damn, this sounds like my exact story! I just switched from Sprint and the E4GT to Verizon and the GN a day ago. I have been with Sprint for about 15 years and the yearly upgrade was continuing to keep me with them. I added a new line last year and was told and had my account noted I would receive 1 more yearly upgrade on that new line in 2012 after the line has been active for 3 months. Well it never showed up that I will be eligible in Sept 2012 so I called to discuss.
After 2 hours on a phone w/ a supervisor who actually saw the note on my account and read it back to me that it said they told I would get 1 more yearly upgrade on my line in 2012. His answer is they gave me the wrong information and he cannot honor it. His response was he would normally let someone out ETF free for this but I can get out free anyway this month so really there is nothing he can do.
So in order to get an upgrade on my line, I simply canceled the line then added a new line with my E4GT I was already using and then had a discount I could use on the line whenever I wanted. So sure, Sprint did me wrong but in the end I still got a discount available on a line...I really wanted to go to Verizon but the capped data plan was killing me, that was until they ran the double data promo! I said peace out Sprint and ported my number within 14 days to Verizon...
First impression of the phone was the screen felt small compared to the E4GT. The bottom buttons didn't make sense because they took up screen real estate. I ran my E4GT in a 160 screen density so the resolution wasn't a big change for me. Anyway I need to run...Bottom line first day didn't like the phone as much but really started liking it as the day went on. When I have more time later I will add some more comparisons for you.
As far as speed, take away what the papers say the GN is fast and I do not experience any lag what so ever. From my quick experience I would not know it was less powered then the E4GT.
Eman - I am debating going for the 10gb for $50. I know its more than sprint but whats the point of unlimited data if it doesnt work?
I left sprint for the same reason. I came from the nexus s. But I was able to get out of contract with sprint with no ETF. And I couldn't be more happier now. Verizon has super fast data. You wonr be disappointed.
Sent from my Galaxy Nexus using xda premium
OK I have to ask.
I have HORRIBLE 3G speeds where I live. I'm lucky to see 20~30kbps on a speed test, inside or out. I try it all over the city, it's the same everywhere. I've tried different modems, Roms, kernels, nothing helps.
Other Sprint users tell me the same thing.
We have 4G here but I'm about a mile too far away from the towers to use it on a daily basis and it seems like everything I do is in the opposite direction as the 4G so I maybe get to use 4G like once or twice a month. 4G rocks, I get 20~25mbit, again 3G sucks. Most of the time it simply does not even work. I get errors about no network connection etc.
So anyway my buddy just got an AT&T Skyrocket (same phone basically) as our Epic Touch and he showed me a speed test on 3G as it was almost 3mbit.
He said he got out of his Sprint by using this thread, flashing the 00001 PRL file, installing ROAM Control and slamming torrents. He said after about 15 days of letting it run non stock, Sprint contacted him saying he had 30 days to find a new carrier, they were canceling his contract.
He claims he was just out, he had to pay his final bill, NO ETF, and his ESN is clean so he was going to sell his Galaxy on eBay.
Is this true or is he BS'ing me?
I'm REALLY sick of Sprint. What is the point of unlimited date if it NEVER [email protected]#[email protected]#
On a side note, I get eh, 700~800kbps when I ROAM to Verizon.
kdoggy said:
OK I have to ask.
I have HORRIBLE 3G speeds where I live. I'm lucky to see 20~30kbps on a speed test, inside or out. I try it all over the city, it's the same everywhere. I've tried different modems, Roms, kernels, nothing helps.
Other Sprint users tell me the same thing.
We have 4G here but I'm about a mile too far away from the towers to use it on a daily basis and it seems like everything I do is in the opposite direction as the 4G so I maybe get to use 4G like once or twice a month. 4G rocks, I get 20~25mbit, again 3G sucks. Most of the time it simply does not even work. I get errors about no network connection etc.
So anyway my buddy just got an AT&T Skyrocket (same phone basically) as our Epic Touch and he showed me a speed test on 3G as it was almost 3mbit.
He said he got out of his Sprint by using this thread, flashing the 00001 PRL file, installing ROAM Control and slamming torrents. He said after about 15 days of letting it run non stock, Sprint contacted him saying he had 30 days to find a new carrier, they were canceling his contract.
He claims he was just out, he had to pay his final bill, NO ETF, and his ESN is clean so he was going to sell his Galaxy on eBay.
Is this true or is he BS'ing me?
I'm REALLY sick of Sprint. What is the point of unlimited date if it NEVER [email protected]#[email protected]#
On a side note, I get eh, 700~800kbps when I ROAM to Verizon.
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Yes you can do that. The will normally let you out ETF free but they are not obligated to.
On a side note, people who do this are driving up prices for the rest of us.
Well, let me start off by respectfully saying that I'm not sure I care about the prices being driven up and let me explain why.
I'm not just some new Sprint customer who showed up and now something else it out I want on another network. I've been a Sprint customer for over 10 years, actually it will be 11 years in June and frankly Sprints service as gone to hell. My biggest complaint is the data.
My Samsung Instinct and my Palm Pre actually worked GREAT! About the time I got my EVO, things started to go down hill.
I complained about my EVO and it's crappy battery life and speed and they actually upgraded me to the Epic Touch when it first came out and it's not any better from a speed stand point. Sprint advertises this "Unlimited" network but I barely get 15~30 Kbps anywhere in a 50 mile area and it's not just me. First off, I work in the technologies department for my local school district. Our work issued phones are Sprint iPhones. We also have some Android stuff and ALL of them suck. Pretty much everyone but myself also has a AT&T iPhone too and the speed difference is unbelievable. What I mean by that is that a few of my co-workers actually have TWO iPhones, Sprint (work phones) and AT&T (personal phones) and EVERY one of them says the same thing, there is no comparison between the two for 3G data, AT&T blows Sprint out of the water.
One of the guys just gt the Skyrocket and I can't get over how much faster the 3G is then Sprint. The LTE is amazing too.
I look this stuff and I wonder what the hell happened to Sprint?
I can see why they are able to keep the unlimited data, its so freaking slow no ones using much! Just annoys me. I feel like its time to move on and like I said, I've been a loyal customer for over 10 years, I almost hate to start over.
If the problem is your whole city/town and not just your house, why not look up the thread about getting a free airrave, and instead of asking for an airrave, ask to be released from your contract, as your phone is just going to roam all the time costing them money anyways. The number in that thread (in e4gt general I think) is account services or whatever their euphemism is for retentions. They may just let you out if you've been such a good customer... you can always come back if the Network Vision pans out in your area... its worth a shot... if that fails, you have no choice but to roam like hell.
I live in a pretty big city and we do have 4G here but unfortunately, that is only downtown which really does me no good.
The 3G is almost non-working as I said. Now I work about 30 miles from where I live which is another decent city, not a big one but a well known one and the 3G issues are the same there too.
As I said, pretty much everyone who works in our technology department has the same opinion of Sprint's 3G, it simply doesn't work as it should. They all prefer their AT&T phones so it's not just me having issues.
I'll have to call them tonight. I get GREAT signal. Almost full bars but the data just won't perform. We were out a couple weeks ago for example, I wanted to look up a phone number and some movie times, we had to fine a Panra Breads and use there Wi-Fi to get anything to load. Dolphin and my stock browser just basically did nothing. I was watching the pages load like I was on 14.4 dial up.
As I said, the phone aspect is fine, should I tell them I'm force roaming to make a point? I really want to tell them how much of an issue this data crap is and WHY I'm forcing my phone to roam and that I intend to keep it on Verizon unless they let me go or fix it, which I know they can't fix it but I don't want that to cause more issues with them.
Thoughts?
Can anyone who works for Sprint weigh in here? This is ridiculous. Again, it's not just me or my phone, it's everyone in my area who I know uses Sprint and we are just some random phone morons who wandered into Best Buy and bought a cool looking phone. We are all technology professionals who use and test mobile devices etc, CCNP's, Apple techs, database engineers etc.
I know my way around a phone, so do the people I work with. We can't all be wrong here.
My friend did this and was not charged the etf. His brother decided to try it as well and was not able to get them to waive the etf. So in my opinion you have a 50/50 chance of having to pay the etf.
JsVerbal said:
My friend did this and was not charged the etf. His brother decided to try it as well and was not able to get them to waive the etf. So in my opinion you have a 50/50 chance of having to pay the etf.
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Sorry to revive an old thread but I'm also attempting to do this for my two lines with Sprint.
So you're saying that they can cancel your service and STILL charge you ETF???
sTr3utr said:
Sorry to revive an old thread but I'm also attempting to do this for my two lines with Sprint.
So you're saying that they can cancel your service and STILL charge you ETF???
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Yes in the newer contracts there is a clause that excessive roaming is in breach of the contract. IIRC, don't quote me on that though, you should check it over yourself to be safe first.
Hmm, interesting. I signed up on December 2011, I don't know if that counts as new. I will check out my contract and report back, might help others
Thanks! :good:
I renewed my Sprint contract back in 11/12 and got 2 LGOGs and 1 S3. When I renewed with Sprint, I was told the new phones didn't use WiMax anymore and that they were LTE. Although LTE wasn't out in my area (San Francisco), it should hit the area in a few months. I happily signed up because I've had nothing but good experiences with Sprint in the past. Almost immediately I noticed that the 3G on this new network was super slow, I'm talking speed tests of 0.02 - 0.20 mbps slow. I just sat on it and used WiFi where I could waiting for the 4G LTE signal. As 2013 flew by and many contacts to Sprint, I was told LTE would be in by the end of 2013. Well, its 2014 and I still don't have LTE nor do I even have 3G speeds that I can use on any of my phones. No one at sprint customer service seems to want to help me.
Does anyone know of a way to get Sprint to do the right thing and kill my ETF so that I can make the choice to move to a carrier that I can use? I've given them over a year to get their stuff together but they continue to sell a network that doesn't exist. I don't even care if I have to send them my old phone. But before people say "sell your phones to pay for the ETF." Unfortunately my current financial situation doesn't allow me to outright pay for new phones on top of paying for my ETF while I wait to see if I can sell the old phones.
At this point, I'm just tired of being mad....I'm just looking for some help.
No, but check this out.
http://www.slashgear.com/t-mobile-reportedly-plans-to-pay-early-termination-fees-for-new-subscribers-20309639/
Supposedly, T-Mobile will be launching this program Jan 15th.
davefroo said:
No, but check this out.
http://www.slashgear.com/t-mobile-reportedly-plans-to-pay-early-termination-fees-for-new-subscribers-20309639/
Supposedly, T-Mobile will be launching this program Jan 15th.
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Whoa... That is huge. I've secretly been wanting to move to T-Mo for a lot of reasons, this may do it for me.
Thanks for the tip, I guess I'll just have to borrow some money along with using this T-Mobile promotion and bite the bullet on this on and pay off the ETF, hopefully make a few bucks off selling my old phones. Sucks to see how Sprint has just gotten worse and worse yet they won't take any accountability.
Force Roam all day for a few months. They'll terminate your contract.
oohaylima said:
Force Roam all day for a few months. They'll terminate your contract.
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Roaming is free..... Well for me. So I guess it is for everyone
Sent from my LG-LS970
hoy128 said:
Thanks for the tip, I guess I'll just have to borrow some money along with using this T-Mobile promotion and bite the bullet on this on and pay off the ETF, hopefully make a few bucks off selling my old phones. Sucks to see how Sprint has just gotten worse and worse yet they won't take any accountability.
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Yeah, I only use Sprint because of the unlimited data on my plan(it's super cheap) and because rooting doesnt technically void the warranty. 3G is fine here in Pittsburgh, 4G/LTE is hit or miss. It's here, just not close to my house. Take a 10 minute drive - the signal is strong and download speeds are fast. However there are huge pockets where there is no service.
Their customer service has gotten worse in the last few years in my experience as well. It used to be different, now they really don't seem to care about much....