Hey all, is anyone having a problem with voicemail? when someone calls my number, instead of being asked to leave a message, they are asked to "enter the number you wish to call". any one else with this issue, and any fix? I thought I read someone mention this issue somewhere, but I just can't find it now, lol.
I had this and. I just entered the number that i was calling from and then said I had a youmail account which then I deactivayed it and never had it happen again
Set From My 3.0.1 Bonsai Epic 4g
davidrules7778 said:
I had this and. I just entered the number that i was calling from and then said I had a youmail account which then I deactivayed it and never had it happen again
Set From My 3.0.1 Bonsai Epic 4g
Click to expand...
Click to collapse
hmm. I can't figure this out. when I call my number from my phone, it's the regular Sprint voicemail setup greeting; when I call from another phone, it says to enter the number I'm calling, and when I do that, I can leave a message, which then comes thru as a Google Voice email! I didn't know I even had Google Voice set up...
yogi2010 said:
hmm. I can't figure this out. when I call my number from my phone, it's the regular Sprint voicemail setup greeting; when I call from another phone, it says to enter the number I'm calling, and when I do that, I can leave a message, which then comes thru as a Google Voice email! I didn't know I even had Google Voice set up...
Click to expand...
Click to collapse
Hmm well try unsubscribing from it?
Set From My 3.0.1 Bonsai Epic 4g
davidrules7778 said:
Hmm well try unsubscribing from it?
Set From My 3.0.1 Bonsai Epic 4g
Click to expand...
Click to collapse
yeah, I'll see if I can do that somehow. thx
ok, I did it. found out that if you call *38 from your phone, it deactivates Google Voice on that phone. now I'm back to Sprint voicemail.
Related
Is anyone else having issues with call waiting not working when using google voicemail? I like the features of google voice but this is a deal breaker. I noticed that the call waiting feature is not working at all on my sprint # and every time it is going directly to voicemail, I assume this has to be because of google voice is configured to be my default voicemail?
Is there any solution to this problem besides going back to sprint vvm?
So all the people who are using google vm are fine with losing call waiting? And CM recommends google vm and boasts how it is far superior to to sprint voicemail even though we lose a major feature like this?
I find that all very hard to believe, there has got to be a solution someone must know! I've searched everywhere and can't find anything.
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
nebenezer said:
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
Click to expand...
Click to collapse
Thanks, I'll give that a try!
nenn said:
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
Click to expand...
Click to collapse
Yea I'm getting all those features as well, like I said everything works great except call waiting. But I'm gonna try nebenezer's suggestion and hope for the best.
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
hmm, I didn't realize that.
One thing that does bug me too is that caller-id-blocked numbers don't make it to GVoice either.
My work line shows as 000-000-0000 on caller id. I have tested this on a wide variety of phones and gvoice settings and never have I been able to leave myself a vm from my work line.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Sabres420 said:
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Click to expand...
Click to collapse
FWIW, I just tested this a couple times with a friend at work, no problems here. Maybe that was another conflict with Sprint's voicemail service?
He called my phone from his, I declined the call, he left a voicemail..
If you want to make sure that voice mails go to google voice, turn on Call Screening. That way if you don't answer, decline or you miss the call, you google voice picks up the message. You may get a voicemail message in your sprint voicemail box, but it will only have the message "press 1 if you want to accept this call"
So with this method you don't have to forward calls at all.
Let me know if this helps anyone.
I want to have my voicemail just use a standard greeting listing my phone number. Something like all the other carriers have... "You have reached the voice mailbox of 555-555-5555, at the tone please leave a message..."
I can't find any way to do this from the Evo. The voicemail system doesn't seem to offer this as an option but rather forces you to speak a greeting and name.
I called Sprint and the girl seemed confused and thought I should be able to but was of no help.
Can I set me greeting this way?
Sent from my PC36100 using XDA App
Mine has been that way since I joined Sprint, I never added a personal greeting.
Go to your voicemail, choose to administer your voicemail, enter 3, then 5, just keep following the directions to use the standard greetings, basically it will be 3 and then 5 again.
HTH
no luck. still no option for a standard greeting. I got it down to just my recorded name but thats all i can find.
csmall said:
no luck. still no option for a standard greeting. I got it down to just my recorded name but thats all i can find.
Click to expand...
Click to collapse
When it ask for your name......Dont speak
It will have callers at the edge of their seats
I had the same problem. It really bugged me. But then I figured it out. Just go back in and delete your vmail recording and it will default to the automated one.
The voicemail that your accessing on your evo is no different than any other voicemail besides the VVM portion. theres an option, your not trying hard enough, read your manual.
Alanmw86 said:
The voicemail that your accessing on your evo is no different than any other voicemail besides the VVM portion. theres an option, your not trying hard enough, read your manual.
Click to expand...
Click to collapse
Sprint dialed into my voicemail with me and couldn't figure it out either. She suggested that I speak my number to mimic the default greeting... The same thing happened to me when I had the Hero.
Sent from my PC36100 using XDA App
liamaa said:
I had the same problem. It really bugged me. But then I figured it out. Just go back in and delete your vmail recording and it will default to the automated one.
Click to expand...
Click to collapse
Thanks. Deleting everything worked.
There is no option during setup or in the menus and I believe during initial setup the problem is that it doesn't accept no for an answer when asking you to record your name and greeting.
Thanks again.
Sent from my PC36100 using XDA App
I believe the problem is on Sprint+Android devices
I believe the problem with the vm greeting has something to do with
Sprints Android habdsets. My Tour would greet callers with my # but my
Hero would force me to record a greeting. My Touch Pro2 greeted callers
With my # but now my EVO insists I record a geeeting.
So I've been running CM6 since its first nightly builds and know the normal fixed to voicemail on Sprint.. changing the voicmail number to your own, using google voice, etc but now since I've rooted my sisters white evo, she brought to my attention that neither hers or my voicemail is working.. everytime someone calls, when voicemail is supposed to go thru.. it says "sorry your call can not be completed at this time, please try again" I even tried downloading the Sprint Visual Voicemail Apk and am getting the 9016 revisioning texts but when someone calls.. all they get is that same message with no option of a voicemail.. What am I doing wrong? Any help would be appreciated.. should I call sprint and have them reset my voicemail?
Sent from my PC36100 using XDA App
You didnt mention but did you call the google voice number and let it activate your number? It will call and hangup after about 2-3 seconds to verify activation. Then go online to google.com/voice and setup custom voicemail settings. Hope that helps, if not have sprint reset it but remember, your "stock"
blakeboys said:
You didnt mention but did you call the google voice number and let it activate your number? It will call and hangup after about 2-3 seconds to verify activation. Then go online to google.com/voice and setup custom voicemail settings. Hope that helps, if not have sprint reset it but remember, your "stock"
Click to expand...
Click to collapse
Lol the "stock" issue is what worried me about calling.. I did call that provisioning number but it rings and hangs up.. but haven't tried the full step of calling and going to google.com/voice, I did those one separate attempts I'll try and get back..
Sent from my PC36100 using XDA App
I've been out of the loop lately and just want to make sure I'm not missing anything.
Thanks.
Later.
Sprockethead said:
I've been out of the loop lately and just want to make sure I'm not missing anything.
Thanks.
Later.
Click to expand...
Click to collapse
yes,
there is the leaked official rom....
http://forum.xda-developers.com/showthread.php?t=1038701&page=1
Gingerbread + 4g + AOSP = CM7
Awesome, thank you both!
I can't deal with the VM issues on CM7. Otherwise, it is awesome. But the text each time you get a voicemail is ridiculous.
Update to using Google Voice... No more VVM issues with CM7, and works like a charm.
Kerflop said:
Update to using Google Voice... No more VVM issues with CM7, and works like a charm.
Click to expand...
Click to collapse
But why? Sounds like there's another option besides switching my phone number.
Besides, I can never get used to the "press 1 to talk prompt." I'm always like, hello? ... press 1 ... hello?
Sprockethead said:
I've been out of the loop lately and just want to make sure I'm not missing anything.
Thanks.
Later.
Click to expand...
Click to collapse
Salvage-Mod, CM7 and the leaked gingersense rom all have 4G working.
posting & replying via the XDA Premium app.
Sprockethead said:
But why? Sounds like there's another option besides switching my phone number.
Besides, I can never get used to the "press 1 to talk prompt." I'm always like, hello? ... press 1 ... hello?
Click to expand...
Click to collapse
Well for one, you do not have to change your number anymore... Sprint has integrate with GV where your Sprint number is your GV number...
Second, yeah that is getting a bit annoying. I am hoping they fix that or provide a way to turn it off...
Kerflop said:
Well for one, you do not have to change your number anymore... Sprint has integrate with GV where your Sprint number is your GV number...
Click to expand...
Click to collapse
You, sir, just blew my mind. I am potentially very happy about this.
Potentially because I apparently do not have the capability yet. I don't have the "enable google voice on your sprint mobile phone" link next to my number.
grrr...
Sprockethead said:
You, sir, just blew my mind. I am potentially very happy about this.
Potentially because I apparently do not have the capability yet. I don't have the "enable google voice on your sprint mobile phone" link next to my number.
grrr...
Click to expand...
Click to collapse
That is still in the testing phase, you won't be able to unless you sign up for testing (not sure if that is still open) or until they release it.
Muellersirch said:
That is still in the testing phase, you won't be able to unless you sign up for testing (not sure if that is still open) or until they release it.
Click to expand...
Click to collapse
Dammit I want it now, though.
Why would switching to gv for voice mail change your number? I have gv as my voice mail and I don't need to change my number. Whenever people call my sprint number and I don't pick up it just goes to gv voicemail.
Also the press 1 to talk prompt can be changed in gov setting via computer not android app. If you log in to gv on your computer you can change the settings.
Sent from my PC36100 using XDA Premium App
Kerflop said:
Update to using Google Voice... No more VVM issues with CM7, and works like a charm.
Click to expand...
Click to collapse
+1 I like the Google Voice MUCH better than Sprint VVM.....and the text translations are free (though not all that accurate at times). Just alot more options than VVM.
im using youmail for visual voice mail on CM7, works like a charm, and i dont get those text messages from 9019 or whatever number it was, i can't remember if i blocked them with my messaging app, but i think just fiddling with some settings makes it go away, after my most recent flash a few days ago the text messages never showed up,
Even if you have a gv number, it's not like you have to change your number. Dialing your sprint number still gets people to your gv voicemail.
Plus, like said above, if you're getting texts, just block them. Most of the GB AOSP ROMs (if not all) have 4g now.
For some reason when I loaded my sim it keeps telling me I have a voice mail even though my account is empty. I tried installing google voice since thats my mail voice mail account and the icon is still there.
Anyone experience this? Anyone find a way to get rid of it?
Is this your first time starting? They send you a voicemail notification so that you'll dial your T-Mobile voicemail and set it up. Until you set it up it won't go away.
Call your number and leave yourself a message. Then delete that voicemail. It should go away.
El Daddy said:
Call your number and leave yourself a message. Then delete that voicemail. It should go away.
Click to expand...
Click to collapse
+1
when i had this issue, i tried this months ago and worked fine.
to make sure you understand.
make sure you DO NOT set up google voice for your voice mail yet.
make sure you still have tmobile voice mail set as default.
call yourself from home phone/ girls phone/ bf's phone ect..
dial tmo's voice mail number. delete voice mail.
BOOM Shakalaka!!!
you're set.
I'm having a similar issue as the OP. I just got my sim card swapped out by T-Mobile, and now I have a new voicemail notification that I can't get rid of.
I actually have my voicemail completely disabled, so I have no way of leaving myself a message or anything (I have it setup this way so my carrier's voicemail doesn't pickup any of my voicemails).
Any recommendations on how to get rid of this? It has been driving me crazy.
---------- Post added at 08:32 PM ---------- Previous post was at 07:49 PM ----------
I just tried online chat, but they weren't really any help:
Code:
Me: I just traded in my sim card for a new one at the local store, and put the new sim card into my phone. My phone now shows a new voicemail notification that I am unable to get rid of. I have voicemail completely disabled on my plan, so I know that I have no new messages. This notification is irritating, and I would like to get rid of it.
%Noel M: Welcome to T-Mobile live Chat. I’m Noel and I'll be glad to help you, for your reference my ID number is 853274.
%Noel M: Would this be for prepaid account?
Me: correct
%Noel M: Let me find ways to remove that notification off the phone, one moment please.
Me: Thank you
%Noel M: You're welcome.
%Noel M: I'm still on it, one more minute please.
%Noel M: Have you restarted the phone and checked if the voicemail icon is still on the phone? Cna you tell me the make and model of the phone?
Me: Yeah, I have tried restarting the phone, taking the sim card out, and putting it back in, etc.
Me: It's a Galaxy Nexus.
Me: I don't think the issue is related to the phone, as it started as soon as I turned on the phone with the new sim card.
%Noel M: Did the phone came from T-Mobile or from a 3rd paty reseller?
Me: 3rd party reseller - directly from Google.
%Noel M: As a courtesy for non T-Mobile phones, we can attempt to troubleshoot internet, picture message, or network issues but please be aware that we cannot guarantee the functionality.
Me: ok. Thanks.
Me: It has something to do with them switching the sim card - with the old sim card, I had zero issues, and as soon as I put the new one in the issue showed up.
%Noel M: Can you open the notification? Do we have options about it for example is by deleting it?
Me: The notification says: "New voicemail Dial +1-805-637-7243".
Me: And when I click on it it places a call to that number (the TMobile voicemail system).
Me: But I can't actually do anything once I dial the number since I do not have a voicemail account setup.
%Noel M: Let me check if there are documents about this, if not I'll let you know once I'm done.
%Noel M: Please try this steps:
Call your number and leave a voicemail
Once you recieve the notification, access your voicemail
Listen to the entire message and then press 7 to delete it
Press the * key to return to the main menu
Hang up and check for the icon
If it is still there, powercycle your phone
Me: I can't leave myself a voicemail because my voicemail is completely disabled. When I call my phone number, it just keeps on ringing, and the voicemail never picks up.
%Noel M: I understand. Unfortunately, we have already exhausted all troubleshooting steps available here. Since we have limited info about your device, we need you to call the manufacturer of the phone to get assistance about this matter.
Me: okay.
%Noel M: Thank you for using T-Mobile live Chat. Have a great night!
Is there any way to completely disable voicemail notifications? I use Google Voice, so I do not care about carrier voicemail notifications at all.
xur17 said:
I'm having a similar issue as the OP. I just got my sim card swapped out by T-Mobile, and now I have a new voicemail notification that I can't get rid of.
I actually have my voicemail completely disabled, so I have no way of leaving myself a message or anything (I have it setup this way so my carrier's voicemail doesn't pickup any of my voicemails).
Click to expand...
Click to collapse
Enable your voicemail and leave a message, then delete the message. You don't need to have your voicemail disabled for GV to work correctly. As long as you setup GV correctly, it will enable call forwarding so your carrier voicemail does not interfere.
bozzykid said:
Enable your voicemail and leave a message, then delete the message. You don't need to have your voicemail disabled for GV to work correctly. As long as you setup GV correctly, it will enable call forwarding so your carrier voicemail does not interfere.
Click to expand...
Click to collapse
But call forwarding uses my minutes. So each call that goes to voicemail costs me minutes, and I am on the 100 minutes a month plan, so I don't really have a bunch to share.
xur17 said:
But call forwarding uses my minutes. So each call that goes to voicemail costs me minutes, and I am on the 100 minutes a month plan, so I don't really have a bunch to share.
Click to expand...
Click to collapse
If you really want to go the prepaid route I would just use your google voice number (in other words don't give out your "real number") and disable the voice mail that comes with whatever prepaid service you use.
jimmyz said:
If you really want to go the prepaid route I would just use your google voice number (in other words don't give out your "real number") and disable the voice mail that comes with whatever prepaid service you use.
Click to expand...
Click to collapse
That's exactly what I am doing...
My voicemail is completely disabled for my account. The problem is that I swapped out my sim card at TMobile, and now my phone says it has a new voicemail with no way of clearing it, since my voicemail is completely disabled.
xur17 said:
That's exactly what I am doing...
My voicemail is completely disabled for my account. The problem is that I swapped out my sim card at TMobile, and now my phone says it has a new voicemail with no way of clearing it, since my voicemail is completely disabled.
Click to expand...
Click to collapse
I hate to say it but you may have to call support. I initially had the voicemail symbol that I couldn't get rid of until I set up the voicemail. Then I had the voicemail disabled.
jimmyz said:
I hate to say it but you may have to call support. I initially had the voicemail symbol that I couldn't get rid of until I set up the voicemail. Then I had the voicemail disabled.
Click to expand...
Click to collapse
I did contact support... Not to be rude, but did you read this thread? I posted a log of my chat with support, and posted that I have my voicemail disabled.
I may end up reactivating my voicemail, setting up voicemail, and then disabling voicemail again. Unfortunately I think I have to talk to support for each of those steps.
I was told that using VM doesn't use minutes. I'm on the 100 minute plan too. Just a thought. That or you could try calling from SIPDroid but I never have gotten it to work with Google Voice.
Sent from my XT862 using XDA
MrObvious said:
I was told that using VM doesn't use minutes. I'm on the 100 minute plan too. Just a thought. That or you could try calling from SIPDroid but I never have gotten it to work with Google Voice.
Sent from my XT862 using XDA
Click to expand...
Click to collapse
Calling my voicemail box definitely uses my minutes. I'm not sure if calls forwarded use minutes, but I am pretty sure they do.
I have an HTC One S, but I think it should still be the same. Go to Settings>call> Clear voicemail notification.
xur17 said:
I did contact support... Not to be rude, but did you read this thread? I posted a log of my chat with support, and posted that I have my voicemail disabled.
I may end up reactivating my voicemail, setting up voicemail, and then disabling voicemail again. Unfortunately I think I have to talk to support for each of those steps.
Click to expand...
Click to collapse
Sorry, I meant call which will likely be more painful than chat
Sent from my cm_tenderloin using Tapatalk
jimmyz said:
Sorry, I meant call which will likely be more painful than chat
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
Ah. My bad then. I'll give that a shot in a few days. Google is sending me a replacement device for other issues, so I am going to try and see if that fixes it for some reason first.
Update: I was having an issue with a voicemail notification displaying on my phone even though I had voicemail completely disabled on my phone after I got a new sim card. I solved the issue by re-enabling the voicemail for my account (via online chat), and then disabling it again a day later (again via online chat).
I'm just posting this in case someone else has the same issue as me. I didn't even have to leave myself a voicemail and delete it or anything like people above were saying (probably because my voicemail system was initially completely disabled).
Thanks everyone! Calling myself and leaving a voicemail fixed it!