Sprint Voice Mail on the Evo - EVO 4G Q&A, Help & Troubleshooting

I want to have my voicemail just use a standard greeting listing my phone number. Something like all the other carriers have... "You have reached the voice mailbox of 555-555-5555, at the tone please leave a message..."
I can't find any way to do this from the Evo. The voicemail system doesn't seem to offer this as an option but rather forces you to speak a greeting and name.
I called Sprint and the girl seemed confused and thought I should be able to but was of no help.
Can I set me greeting this way?
Sent from my PC36100 using XDA App

Mine has been that way since I joined Sprint, I never added a personal greeting.
Go to your voicemail, choose to administer your voicemail, enter 3, then 5, just keep following the directions to use the standard greetings, basically it will be 3 and then 5 again.
HTH

no luck. still no option for a standard greeting. I got it down to just my recorded name but thats all i can find.

csmall said:
no luck. still no option for a standard greeting. I got it down to just my recorded name but thats all i can find.
Click to expand...
Click to collapse
When it ask for your name......Dont speak
It will have callers at the edge of their seats

I had the same problem. It really bugged me. But then I figured it out. Just go back in and delete your vmail recording and it will default to the automated one.

The voicemail that your accessing on your evo is no different than any other voicemail besides the VVM portion. theres an option, your not trying hard enough, read your manual.

Alanmw86 said:
The voicemail that your accessing on your evo is no different than any other voicemail besides the VVM portion. theres an option, your not trying hard enough, read your manual.
Click to expand...
Click to collapse
Sprint dialed into my voicemail with me and couldn't figure it out either. She suggested that I speak my number to mimic the default greeting... The same thing happened to me when I had the Hero.
Sent from my PC36100 using XDA App

liamaa said:
I had the same problem. It really bugged me. But then I figured it out. Just go back in and delete your vmail recording and it will default to the automated one.
Click to expand...
Click to collapse
Thanks. Deleting everything worked.
There is no option during setup or in the menus and I believe during initial setup the problem is that it doesn't accept no for an answer when asking you to record your name and greeting.
Thanks again.
Sent from my PC36100 using XDA App

I believe the problem is on Sprint+Android devices
I believe the problem with the vm greeting has something to do with
Sprints Android habdsets. My Tour would greet callers with my # but my
Hero would force me to record a greeting. My Touch Pro2 greeted callers
With my # but now my EVO insists I record a geeeting.

Related

[Q] How can I re-enable visual voice mail?

After flipping between ROMS, I find my VVM is no longer working, nothing goes to my VVM. Even when I get voicemails, they do not show up in that app.
I did do something once when using CM6, I got a text message from that 9016 and called the number it said to retrieve it. Ever since my VVM has not been working. I am currently running Baked. Any suggestions?
I have the same problem on the Baked 1.5 rom. It tells me that I have a voicemail, but is unable to retrieve.
If it were me, I'd flash a stock rooted rom. See if voicemail works with that. If it doesn't, call customer service and tell them you are having problems with visual voice mail retrieval and if they would be so kind as to give your voice mail a full reset on their side.
http://community.sprint.com/baw/thread/10053
http://forum.ppcgeeks.com/showthread.php?t=39123
http://www.sprintusers.com/forum/showthread.php?t=209104
Here's a few I googled and some possible fixes.
Oh, this is for the text from 9016 snafu. I don't know if it will help you.
Make sure under Call / Voicemail Settings that it displays your phone number. Otherwise I would wipe and reflash.
Sent from my FROYO'D EVO using xda app
Lol. You will keep getting that txt. I'm not going to flame you but if you would of searched the forum you would of seen my post on vvm from yesterday or used the search feature I'm sure it would of popped up with vvm.
Anyways use the app private conversation from the market. Has a blacklist. Can do just SMS, phone call, and both SMS and phone call from a number. This is what I used.
Now go to settings and call setting, voicemail and make sure your phone number is in there if not change it. Mine was *86 so I had to change the number to mine. There ya go. Please do a little effort on searching. I use the xda app and the search always brings up roms and themes most of the time instead of what I'm looking for but I still try first and go to the forums and go through a big list.
Hope this helps.
Sent from my PC36100 using XDA App
You the man! This was the problem (for me at least). It had the option of using "carrier" or "google voice" for voicemail and neither one was checked. I'm assuming that's because the data wipe and installation of a new rom. I checked carrier and tested it out. It's now good to go.
Thanks!
Got it working =]
@martyzidek: I did search first, but I was probably overly specific and got no results from my search =[
@herbthehammer: I did just that, installed a plain rooted 2.2, and for good measure I then ran a Master Reset (##786#) since I already knew my code from trying to update the PRI. I double checked that my voicemail # was showing up correctly (thanks @dglowe343), then had my girlfriend call and leave a message. I then received 6 voicemails all at once: the one that my girlfriend just left and the 5 others that didn't show up. =]

Is there a gingerbread ROM yet with working 4G?

I've been out of the loop lately and just want to make sure I'm not missing anything.
Thanks.
Later.
Sprockethead said:
I've been out of the loop lately and just want to make sure I'm not missing anything.
Thanks.
Later.
Click to expand...
Click to collapse
yes,
there is the leaked official rom....
http://forum.xda-developers.com/showthread.php?t=1038701&page=1
Gingerbread + 4g + AOSP = CM7
Awesome, thank you both!
I can't deal with the VM issues on CM7. Otherwise, it is awesome. But the text each time you get a voicemail is ridiculous.
Update to using Google Voice... No more VVM issues with CM7, and works like a charm.
Kerflop said:
Update to using Google Voice... No more VVM issues with CM7, and works like a charm.
Click to expand...
Click to collapse
But why? Sounds like there's another option besides switching my phone number.
Besides, I can never get used to the "press 1 to talk prompt." I'm always like, hello? ... press 1 ... hello?
Sprockethead said:
I've been out of the loop lately and just want to make sure I'm not missing anything.
Thanks.
Later.
Click to expand...
Click to collapse
Salvage-Mod, CM7 and the leaked gingersense rom all have 4G working.
posting & replying via the XDA Premium app.
Sprockethead said:
But why? Sounds like there's another option besides switching my phone number.
Besides, I can never get used to the "press 1 to talk prompt." I'm always like, hello? ... press 1 ... hello?
Click to expand...
Click to collapse
Well for one, you do not have to change your number anymore... Sprint has integrate with GV where your Sprint number is your GV number...
Second, yeah that is getting a bit annoying. I am hoping they fix that or provide a way to turn it off...
Kerflop said:
Well for one, you do not have to change your number anymore... Sprint has integrate with GV where your Sprint number is your GV number...
Click to expand...
Click to collapse
You, sir, just blew my mind. I am potentially very happy about this.
Potentially because I apparently do not have the capability yet. I don't have the "enable google voice on your sprint mobile phone" link next to my number.
grrr...
Sprockethead said:
You, sir, just blew my mind. I am potentially very happy about this.
Potentially because I apparently do not have the capability yet. I don't have the "enable google voice on your sprint mobile phone" link next to my number.
grrr...
Click to expand...
Click to collapse
That is still in the testing phase, you won't be able to unless you sign up for testing (not sure if that is still open) or until they release it.
Muellersirch said:
That is still in the testing phase, you won't be able to unless you sign up for testing (not sure if that is still open) or until they release it.
Click to expand...
Click to collapse
Dammit I want it now, though.
Why would switching to gv for voice mail change your number? I have gv as my voice mail and I don't need to change my number. Whenever people call my sprint number and I don't pick up it just goes to gv voicemail.
Also the press 1 to talk prompt can be changed in gov setting via computer not android app. If you log in to gv on your computer you can change the settings.
Sent from my PC36100 using XDA Premium App
Kerflop said:
Update to using Google Voice... No more VVM issues with CM7, and works like a charm.
Click to expand...
Click to collapse
+1 I like the Google Voice MUCH better than Sprint VVM.....and the text translations are free (though not all that accurate at times). Just alot more options than VVM.
im using youmail for visual voice mail on CM7, works like a charm, and i dont get those text messages from 9019 or whatever number it was, i can't remember if i blocked them with my messaging app, but i think just fiddling with some settings makes it go away, after my most recent flash a few days ago the text messages never showed up,
Even if you have a gv number, it's not like you have to change your number. Dialing your sprint number still gets people to your gv voicemail.
Plus, like said above, if you're getting texts, just block them. Most of the GB AOSP ROMs (if not all) have 4g now.

Google voice?

So I just picked up my first EVO yesterday. Rooted running fresh, nice.
I installed the same version of Google voice on here, as is on my Hero, however the EVO doesn't give me the option to 'make' calls. And in the set up, it took over my messaging app. I can't even change the options on messaging. Anyone know why its so limited and controlling on the EVO?
Sent from my PC36100 using XDA App
To switch back you need to go online I believe as far as the messaging. Also try seeing uf there is a update for GV, cause in mine there is a setting to ask everytime, or to just use one or the other.
Active_Matrix said:
To switch back you need to go online I believe as far as the messaging. Also try seeing uf there is a update for GV, cause in mine there is a setting to ask everytime, or to just use one or the other.
Click to expand...
Click to collapse
Yeah, tried everything, still doesn't met me choose how to place calls, saw on the ratings, a lot of people are the same issue as myself. I will just have to wait for another version.
Sent from my PC36100 using XDA App
Open Google Voice > Settings > Making Calls > Use Google Voice to make all calls or Ask every time I make a call
Is this what you're talking about or am I misreading?
Did you port your sprint number to be your google voice number?
Stuke00 said:
Did you port your sprint number to be your google voice number?
Click to expand...
Click to collapse
I think I did that is there any way to fix it
It seems you have integrated your GV with Sprint. You need to go in your GV account online and disable integration and remove your GV account from the app. Then you need to setup GV again, this time, press "skip" the first time you get the choice to skip while setting up and setup GV the regular way without integrating.

Blocking calls

With Sense, there was an option in Contacts to send that certain contact straight to voicemail. Is there not such an option with touchwiz?
strongsteve said:
With Sense, there was an option in Contacts to send that certain contact straight to voicemail. Is there not such an option with touchwiz?
Click to expand...
Click to collapse
I thought I was just being stupid and couldn't find it. It wasn't a Sense feature... its a feature of Android itself that for some reason Samsung removed.
I guess this is another reason I'll be hoping for a pure Android ROM...
Yeah, I'm not sure why on earth they would remove that...
launcher pro will let you access that hidden menu i used it on my epic 4g and now on the epic touch.
Google voice will let you do that, and Sprint let's you use your existing number with it. Not a perfect solution, but at least it's a free workaround for this problem, and GV has a lot of other really nice features, so no reason not to use it - takes about 5 minutes to setup.
Sent from my SPH-D710 using xda premium
txmikester said:
Google voice will let you do that, and Sprint let's you use your existing number with it. Not a perfect solution, but at least it's a free workaround for this problem, and GV has a lot of other really nice features, so no reason not to use it - takes about 5 minutes to setup.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I was the biggest advocate for GV..WAS! After all kinds of issues with calls not going through and constant text send/receive issues I disabled GV and ALL of my problems went away. My friend was telling me to disable it because he had sprint too and was having none of my issues. I fought him for like a month. When I finally got rid of GV and my stuff started working again I had to eat crow and tell him he was correct.
It was amazing when it worked, but it gave me far too many problems to rely on as my primary form of communication.
Unknown Zone said:
launcher pro will let you access that hidden menu i used it on my epic 4g and now on the epic touch.
Click to expand...
Click to collapse
Where? I don't see it. Thanks
amoricaorbust said:
Where? I don't see it. Thanks
Click to expand...
Click to collapse
Yeah.. where??
Not sure if you are still wanting to receive voicemails from the numbers you are trying to block but if not I just use the sprint website and block numbers I dont want to receive calls or texts from...just a suggestion...
Sent from my SPH-D710 using xda premium
lkctd8 said:
Not sure if you are still wanting to receive voicemails from the numbers you are trying to block but if not I just use the sprint website and block numbers I dont want to receive calls or texts from...just a suggestion...
Click to expand...
Click to collapse
Depends on the caller.
eagercrow said:
I was the biggest advocate for GV..WAS! After all kinds of issues with calls not going through and constant text send/receive issues I disabled GV and ALL of my problems went away. My friend was telling me to disable it because he had sprint too and was having none of my issues. I fought him for like a month. When I finally got rid of GV and my stuff started working again I had to eat crow and tell him he was correct.
It was amazing when it worked, but it gave me far too many problems to rely on as my primary form of communication.
Click to expand...
Click to collapse
+1000000 on this ive had my phone for about 2 weeks the first few days it was fine then i enabled gv and then my calls just kept ringing meanwhile the other end people could hear me and my background noise while it was still ringing on my end
and also 50% of the time my calls wouldnt start ringing at all i would have to hang up and recall a few times to get them to connect, finally i went to google voice website and unchecked all of the boxes next to my mobile number on there and my calls started using my stock number again (not the gv one) and i havent had one single problem connecting or not receiving calls since

Calls from wife go straight to voicemail

It seems like I'm getting calls from everyone except from my wife.
I am on a rooted/CM7.1.0/Droid Incredible and she is on a stock Incredible. We are both on the same Verizon plan.
When she calls, it rings 3 times for her and then to Voice mail. It never rings on my phone. I have checked
I have and use Google voice for voice mail but she is calling my Verizon number.
The "Send calls directly to voicemail" box wasn't checked. I have deleted her contact in my phone and my contact in her phone and it still goes straight to voice mail. I can call her and other people can call me.
Any ideas?
bob_frapples said:
It seems like I'm getting calls from everyone except from my wife.
I am on a rooted/CM7.1.0/Droid Incredible and she is on a stock Incredible. We are both on the same Verizon plan.
When she calls, it rings 3 times for her and then to Voice mail. It never rings on my phone. I have checked
I have and use Google voice for voice mail but she is calling my Verizon number.
The "Send calls directly to voicemail" box wasn't checked. I have deleted her contact in my phone and my contact in her phone and it still goes straight to voice mail. I can call her and other people can call me.
Any ideas?
Click to expand...
Click to collapse
It seems you accidentally blocked her?
Sent from my HTC_A510c using xda premium
I wish calls from my wife went straight to VM.
Dude, you would get so much money on ebay for that phone.
The only thing i could think of is mabey google voice thinks your wifes number is spam. If you go to google.com/voice and hit the gear icon on the top right, select settings and then the calls tab. Uncheck global spam filtering save the change and then see if that works.
cmlusco said:
The only thing i could think of is mabey google voice thinks your wifes number is spam. If you go to google.com/voice and hit the gear icon on the top right, select settings and then the calls tab. Uncheck global spam filtering save the change and then see if that works.
Click to expand...
Click to collapse
that was unchecked
Update:
Formatted everything and "upgraded" to Pons CM7.2 Incredible builds (12192011).
All is working great.
Ha ha, you probably got hacked... Lol
Edit:
To clarify things, guys, he stated that he 'only uses google voice for voicemail'...
This means she is calling his Verizon phone number first... Which, he has something called 'conditional call forwarding' setup... So, even if google voice were set to block her, as spam, it would still have to dial his handset first... And actually ring(or be ignored).
To my knowledge, i haven't seen a way inside of Android to block callers...
Which is why i jokingly say, you got haxxed...
I bet if you flashed a clean install of cm7 again, it would work fine
If you long press the end call button while in a call, you are given the option to put that number on a black list. You could have done that without realizing
-My life is a shooting range, people never change-
Nice, good catch..
That sounds like the most reasonable explanation so far
watt9493 said:
If you long press the end call button while in a call, you are given the option to put that number on a black list. You could have done that without realizing
-My life is a shooting range, people never change-
Click to expand...
Click to collapse
Sent from my ADR6300 using XDA App
watt9493 said:
If you long press the end call button while in a call, you are given the option to put that number on a black list. You could have done that without realizing
Click to expand...
Click to collapse
Thanks for pointing that out. My 1-year-old son might be the culprit.
Formatted everything so not sure, but good to know for the future.
bob_frapples said:
Thanks for pointing that out. My 1-year-old son might be the culprit.
Formatted everything so not sure, but good to know for the future.
Click to expand...
Click to collapse
Blame the kid. Slick move. XD
Learn something new every time I check xda. How do you remove them from being blacklisted though?
Sent from my ADR6300 using XDA App
el6006 said:
Learn something new every time I check xda. How do you remove them from being blacklisted though?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Call settings>blacklist
-My life is a shooting range, people never change-
OOPS
OOPs, I think I "accidently did that to mine just now. It 'll take me months to figure it out. Guys someone needs to post that to FB to get this golden secret out to rest of mankind!

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