Develop Bugs

Broke screen

I dropped my phone today for the first time which caused the screen to badly crack, it still runs good but obviously i'm not happy. i'm within the 30 day window for verizon, would this apply? Not sure what to do, help would be appreciated.
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I think that calling Verizon would get you the best answer. Hopefully, you got the phone with insurance.

Told the guy to add insurance and he didn't, his bad for not doing, my
bad for not checking. Considering adding insurance, dealing with a broken screen for 3 weeks or so, then filing a claim.
Sent from my ADR6300 using Tapatalk

There are places that replace screens on iphones, this one is very new, but should be available.
Email these people and see if they have it just not up on their site yet.
http://www.pdasmart.com/pda-phones-screen-center.htm
Also did you break the screen or the digitizer?
Was the phone in a case?
Did it have the screen protector?
This could be useful information for all of us.

Just the glass screen, lcd still perfect, no protector or case. Checking the website now, thank you all very much
EDIT: did not see anything on the site. Thinking of adding insurance tmrw, and getting a screen protector to cover glass so I don't risk cutting myself.
Sent from my ADR6300 using Tapatalk

Extended Warranty
Is there any possible excuse the warranty would cover regarding a broken screen? I can't think of anything that won't end up being my fault. If anyone good at legal garble could help I would greatly appreciate it. Thank you.
http://support.vzw.com/terms/products/extended_warranty.html

You can just tell them you dropped it. Make sure you get the total equipment protection. Being that the DI is so new you may get a new phone not a refirb. Without INS I still think you fall under the MFG warranty but it won't cover a dropped phone.

Added insurance, as a guideline, how long should I wait before filing a claim? Any ideas?
Sent from my ADR6300 using Tapatalk

It should say somewhere on the website. It is usually a 30 day waiting period to discourage people from doing what you are doing. From what I see, there is a 30 day wait and a $89 deductible.

Didn't see anything on the site, sadly my phone fell out of my pocket getting into a truck at work this morning, good thing I have insurance
Sent from my ADR6300 using Tapatalk

Here is the web site to file a claim...give it a go!
http://www.phoneclaim.com/verizon

I wanna see a picture of this cracked screen.. just curious.

UgXvibe said:
I wanna see a picture of this cracked screen.. just curious.
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Added a few pictures...Just glad the phone works as is, except for the slowly moving red blob moving across my screen...not good haha. Thanks for everyones help!
Was gonna make a joke about having root(I don't), but it's probably still to soon. lol

Ouch, I think I would cry.. good luck to ya.

Ouch is right.
I emailed HTC asking about replacement screens and they have not got back to me.
I know they will be available, but I don't know when.

Thanks for the sympathy guys, tried to file insurance claim today, not surprisingly I have to wait due to backorder.
Got an email from the guy at
http://www.pdasmart.com/pda-phones-screen-center.htm he will be getting screens for the DI next week, hopefully that can help someone else.
EDIT: Thanks for the site Lino.
Sent from my ADR6300 using Tapatalk

when i dropped my incredible i contacted Asurion (i think that is the name of the company i had insurance on the phone with) and i got a new phone the next day and only had to pay a $50 deductible

when i dropped my incredible i contacted Asurion (i think that is the name of the company i had insurance on the phone with) and i got a new phone the next day and only had to pay a $50 deductible
Click to expand...
Click to collapse
Lucky you, I have to pay 90 for my deductible. Wonder why there is the difference
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tcberg2010 said:
Lucky you, I have to pay 90 for my deductible. Wonder why there is the difference
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Click to collapse
You better get a good case and screen protector this time sir!

You better get a good case and screen protector this time sir!
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Click to collapse
Oh trust me I will be. Getting a zagg screen protector, still looking around for cases.
Sent from my ADR6300 using Tapatalk

[Q] Broken screen ANY HELP? PLEASSEE

well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?

davidc23 said:
well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?
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Depends.
If you have the insurance, you have a $100 deductible.
If not, you probably have to buy yourself a new phone.

dom085 said:
Depends.
If you have the insurance, you have a $100 deductible.
If not, you probably have to buy yourself a new phone.
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Click to collapse
i have insurance... well im evoless forever now guys mom wont pay..... smh

Have your misses pay. Determine which screen you need, then look on ebay or elsewhere. I've read it's not that difficult to replace.

First of all, to buy the parts would be almost $100 anyway, so there's no point to investing the time to fix it yourself (except maybe to save a FEW bucks). Second of all, if you have the insurance, I'm pretty sure there's no deductible for replacing the screen. The $100 should be for a stolen/lost/water damaged phone, or basically anything that can't be fixed, in which case they simply replace it. The screen is replaceable, and thus should not have a deductible. At least that's the way my local Sprint store explained it. Go to a Sprint store and find out for yourself. You may be pleasantly surprised.

What parts are needed for screen replacement? The screen I found is only 45.
Also can you add insurance to your phone after it breaks as long as they don't know?
Sent from my PC36100 using XDA App

davidc23 said:
well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?
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Click to collapse
Was some girl your girlfriend cause if my girlfriend broke my Evo that's deffinatle the only way I would refer to her too
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method115 said:
What parts are needed for screen replacement? The screen I found is only 45.
Also can you add insurance to your phone after it breaks as long as they don't know?
Sent from my PC36100 using XDA App
Click to expand...
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Technically yes, but they might find it funny that just got insurance and now have a claim. But they will honor it still.

teh roxxorz said:
Technically yes, but they might find it funny that just got insurance and now have a claim. But they will honor it still.
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Are you sure about this I looked on Sprints site and they said you can get it within 30 days of purchasing your phone.

You have 30 days from the date you purchased the phone to apply for insurance. But FYI, if you dont have it now, dont add it then make a claim the next day. You need to wait at least a few weeks, or they will deny your claim.

sitlet said:
You have 30 days from the date you purchased the phone to apply for insurance. But FYI, if you dont have it now, dont add it then make a claim the next day. You need to wait at least a few weeks, or they will deny your claim.
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That's the exactly point I was trying to make.

well there's a couple of things going on here
1) Yes, there is a $100 deductible if you have insurance. A couple of weeks ago it would've been fixed free of charge but, Sprint did a "revision" to the new TEP policy and they're no longer covered
2) It's about the same to fix the screen yourself and to have it replaced through insurance with deductible, give or take a couple of dollars.
3) You can add insurance after 30 days if you speak to a cool rep, and make the claim within days, again if you speak to a cool rep.
4) That sucks!!

Help me?

Ok i got an issue sprint wants me to pay 100 dollars cause i cracked my evo's screen..... I was thinking though what if i take it apart and fiddle with the micro usb port to make it not work that way i could use the manufactures warranty? What do yall think cause i reallllyyyyyy dont wanna fork out 100 dollars...

alainater said:
Ok i got an issue sprint wants me to pay 100 dollars cause i cracked my evo's screen..... I was thinking though what if i take it apart and fiddle with the micro usb port to make it not work that way i could use the manufactures warranty? What do yall think cause i reallllyyyyyy dont wanna fork out 100 dollars...
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Well, that's fraud.
But the fact is they can look at the phone and say "that drop that caused the screen to crack caused the usb failure" and it won't be covered.

mattykinsx said:
Well, that's fraud.
But the fact is they can look at the phone and say "that drop that caused the screen to crack caused the usb failure" and it won't be covered.
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Truetrue butttttttt what if i say that the usb port went bad about a month ago and i just cracked the screen yesterday?

lol if you DROPPED YOUR PHONE THEN PAY UP! People like you are the reason why insurance is so high! you screwed up, YOU PAY FOR YOUR MISTAKE! have a good day.
ps. OR YOU CAN SAY, "I WANT TO UPGRADE TO THE EVO 3D!" They will let you trade that phone in even if it is broke because they know they're making a sale. lol.

alainater said:
Truetrue butttttttt what if i say that the usb port went bad about a month ago and i just cracked the screen yesterday?
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Doesn't matter.

runcool said:
lol if you DROPPED YOUR PHONE THEN PAY UP! People like you are the reason why insurance is so high! you screwed up, YOU PAY FOR YOUR MISTAKE! have a good day.
ps. OR YOU CAN SAY, "I WANT TO UPGRADE TO THE EVO 3D!" They will let you trade that phone in even if it is broke because they know they're making a sale. lol.
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Click to collapse
well im already pissed because i dropped it January and the screen broke. BUTTTTTTTTTTTTT i didnt have to pay anything they just got me a new one with no fees or anything. The person i talked to said that in January they used the manufacturers warranty to replace the screen and now apparently it's not covered..... Also how would i trade it for an evo 3d!?

They'll just say well why are you just bringing it in now, a month later? Also it'll be SO much more suspicious that it 'hasn't been working for a month' right after they said it'd cost 100$ to get it repaired, and mroe of a fact why didn't you say it was faulty then? Though it'll default to the drop that cracked the screen > broke the usb port > 100$ fix.

Ever heard the phrase "you break it, you buy it"? Guess what, you broke it. Now grow up & buy it.
If you don't want to spend the $100 for a replacement, you can try to fix it yourself. It'll still cost you, but not as much. It doesn't matter what else is wrong with the phone, you're going to have to pay the deductible since the screen is cracked, If you can't afford it, borrow someone's old flip phone or something.
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plainjane said:
Ever heard the phrase "you break it, you buy it"? Guess what, you broke it. Now grow up & buy it.
If you don't want to spend the $100 for a replacement, you can try to fix it yourself. It'll still cost you, but not as much. It doesn't matter what else is wrong with the phone, you're going to have to pay the deductible since the screen is cracked, If you can't afford it, borrow someone's old flip phone or something.
Sent from my PC36100 using Tapatalk
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The only reason im *****ing about this is because it was covered in january and i never got a notice saying that is't not covered anymore. In january i walked into a sprint store told them i cracked the screen and they ordered me a new one for free.

alainater said:
The only reason im *****ing about this is because it was covered in january and i never got a notice saying that is't not covered anymore. In january i walked into a sprint store told them i cracked the screen and they ordered me a new one for free.
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It was NOT covered in January, that was a mistake/misinterpretation that was quickly changed back.

I can't wait until those new phones later this year. errrrrr. I want an Evo 3d quad core phone with 9 inch screen. :-D LOL! now back to the subject. lol. You got lucky in january. almost like when you make wild love to a super model *which I do on a daily basis*

mattykinsx said:
It was NOT covered in January, that was a mistake/misinterpretation that was quickly changed back.
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Click to collapse
Yeah they said it was covered under the manufacturers warranty and they changed it
Sywped from mah Supasonic!

runcool said:
I can't wait until those new phones later this year. errrrrr. I want an Evo 3d quad core phone with 9 inch screen. :-D LOL! now back to the subject. lol. You got lucky in january. almost like when you make wild love to a super model *which I do on a daily basis*
Click to expand...
Click to collapse
Hahahahahahahahahahahahha
Sywped from mah Supasonic!

When did you buy the phone ? Depending when you did, it was probably under the HTC warranty and that's why they replaced it. Now its under sprints tep and they want you to pay the deductible
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Steven 1 said:
When did you buy the phone ? Depending when you did, it was probably under the HTC warranty and that's why they replaced it. Now its under sprints tep and they want you to pay the deductible
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I bought it July 2010. When I called sprint they told me that i'm still under warranty but that the warranty no longer covers screens
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No it really was covered in January... it's not now.... no one got a notice of either changes.... The change was originally made in October of last year and they did say... "that a cracked screen was covered" and ALOT of people took advantage of that..... soooooo now the official policy is "Two or less cracks and no more than an inch on either" Official as of today but maybe not tomorrow you dig?

Ohh ya and as for which came first... once the screen is cracked..... no one cares it's just $100 please.

GO INTO A SPRINT STORE AND ASK IF YOU CAN DO AN UPGRADE TO THE EVO3D. ALSO NOTE THAT YOU WOULD LIKE TO TRADE YOUR CURRENT PHONE IN AND GET 100 BUCKS OFF. LOL! 50/50 chance of it working. lol. now if it is a lady, you can always say "I'll pleasure you like no guy before in the back room" you might get it for free. LOL!!!!! but of course that only works if they are black and fat. LMAO!!!!!! oh oh. I mean white and fat. LMAO!

Archalys said:
No it really was covered in January... it's not now.... no one got a notice of either changes.... The change was originally made in October of last year and they did say... "that a cracked screen was covered" and ALOT of people took advantage of that..... soooooo now the official policy is "Two or less cracks and no more than an inch on either" Official as of today but maybe not tomorrow you dig?
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Click to collapse
Ok that actually makes sense haha
runcool said:
GO INTO A SPRINT STORE AND ASK IF YOU CAN DO AN UPGRADE TO THE EVO3D. ALSO NOTE THAT YOU WOULD LIKE TO TRADE YOUR CURRENT PHONE IN AND GET 100 BUCKS OFF. LOL! 50/50 chance of it working. lol. now if it is a lady, you can always say "I'll pleasure you like no guy before in the back room" you might get it for free. LOL!!!!! but of course that only works if they are black and fat. LMAO!!!!!! oh oh. I mean white and fat. LMAO!
Click to expand...
Click to collapse
I'll probably just buy a new digitizer. I'm due for an upgrade in may so I'll probably sell my evo in June and get the next evo in June

Screen went from 1080i to 720p

I have been a proud owner of an Epic 4G Touch for months now. I love android and I have been around it for a while. Heck, I love my phone so much I wish it were a real boy! ;-)
Sadly, I have been one of the unfortunate few who has had the lines on the screen when waking the phone and now after 3 plus months the egg has finally hatched. Two days ago after turning on the screen to read a text message the lines went down across the phone lock screen one more time for a bit longer than usual this time. This time I noticed a huge difference in the resolution or better put in the darker hues of the phone's display. The richness in color has faded to what seems to be on par with an early capacitive screen.
The darks aren't as rich as before. The blues aren't as blue. I mean even the screen on my old Samsung Moment looks better and I definitely won't compare it to the Evo 4g . To add to this when swiping across homescreen the display flickers. This may be an isolated incident, but I just wanted to let those who have the lines down the screen when waking it to be weary. This could happen to you.
P.S. My eyes aren't playing tricks on me. I took it in for an inspection at a sprint service center and the rep confirmed the noticeable difference.

I have harvested plenty of screens at my store if you live in the DC area, I can change it for you.

Why did you make 2 identical threads?

Why not just take it back? It has only been out for a few months. Surely it has a 1 year warranty. I am sure if it broke they would replace it. I have insurance but I am usually the one that breaks the phones. They don't like 1000 degrees or getting drinched in water.
On another note, I dropped my old Erickson from Cingular 110 feet one time and the battery popped out. I put the battery back in and it worked perfectly. It didn't even get scratched bad. I wish I had it on film.

I apologize to anyone who I have offended by the dual post. It was not my intention. I had problems with the browser I was first using.
I am sending the phone back to Samsung. My gripe is that it could take as long as 17 days to get it back, as per their estimates. But better a phone in good condition than one that is about to kick the bucket. I am under warranty so I don't expect to pay for repairs.

I would call Sprint and see if you can add TEP to your line.
Sent from my PG41200 using xda premium

Did i read this wrong, or is he saying that the phone screen for the epic was running at 1080i?...heck even 720p?! Im very much lost. help?

Why do you have such a expensive phone and no TEP.
Sent from my Xoom using xda premium

Kikoshi said:
Did i read this wrong, or is he saying that the phone screen for the epic was running at 1080i?...heck even 720p?! Im very much lost. help?
Click to expand...
Click to collapse
I'm lost as well.
Sent from my Xoom using xda premium

DevilStrider said:
I'm lost as well.
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Click to expand...
Click to collapse
I'm also lost.
Sent from my SPH-D710 using xda premium

DevilStrider said:
Why do you have such a expensive phone and no TEP.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
Because TEP is mostly a rip-off. This was a warranty issue, TEP would have been a waste of $100 deductible plus the monthly fee.
It will be covered under warranty.

Chipeto said:
I apologize to anyone who I have offended by the dual post. It was not my intention. I had problems with the browser I was first using.
I am sending the phone back to Samsung. My gripe is that it could take as long as 17 days to get it back, as per their estimates. But better a phone in good condition than one that is about to kick the bucket. I am under warranty so I don't expect to pay for repairs.
Click to expand...
Click to collapse
No worrys man. Just curious why

AndroidSPCS said:
Because TEP is mostly a rip-off. This was a warranty issue, TEP would have been a waste of $100 deductible plus the monthly fee.
It will be covered under warranty.
Click to expand...
Click to collapse
A warranty repair in a store still costs $35 bucks without TEP.

I used an analogy while talking in a spec filled virtual world. I should have said that the normal resolution of the Epic Touch went from 800 x 480 to what I believe was more like 320 x 480. There was a huge leap in display resolution.
I am exchanging the phone at a sprint service and repair tomorrow at no cost to me. I originally did not have insurance, but I was allowed to add it; I knowing that it would come in handy in this situation.
*The funny thing is that after a week of use with the poor resolution, I lent the phone to my sister-in-law so that she could email herself some pictures using wifi and the screen went back to 800 x 480 after she was done with it.* I'm still exchanging it, I don't want the phone to go useless on me anytime soon.

Correct me if I am wrong but you only pay that 100 dollar deductible if you lose the phone. Repairs are free with the plan.
On my Epic mobile phone.

kc_exactly said:
Correct me if I am wrong but you only pay that 100 dollar deductible if you lose the phone. Repairs are free with the plan.
On my Epic mobile phone.
Click to expand...
Click to collapse
Electrical fault, defect whatever not at fault are covered by the plan according to the paperwork. Not sure on the warranty exchange thing with TEP.
However not all repairs are covered by that. Lost or stolen is one part but smashed screen is the same if you broke it you pay the deductible.
I am actually curious I heard someone recently say the deductable was raised to 125. But paperwork said 100 and everyone here says it too so i dunno.
AndroidSPCS said:
Because TEP is mostly a rip-off. This was a warranty issue, TEP would have been a waste of $100 deductible plus the monthly fee.
It will be covered under warranty.
Click to expand...
Click to collapse
Im still confused as the others were. The screen is 800 x 480 whats the title all about.

Chipeto said:
I used an analogy while talking in a spec filled virtual world. I should have said that the normal resolution of the Epic Touch went from 800 x 480 to what I believe was more like 320 x 480. There was a huge leap in display resolution.
I am exchanging the phone at a sprint service and repair tomorrow at no cost to me. I originally did not have insurance, but I was allowed to add it; I knowing that it would come in handy in this situation.
*The funny thing is that after a week of use with the poor resolution, I lent the phone to my sister-in-law so that she could email herself some pictures using wifi and the screen went back to 800 x 480 after she was done with it.* I'm still exchanging it, I don't want the phone to go useless on me anytime soon.
Click to expand...
Click to collapse
It is still not a resolution issue. If it were, everything on the screen would have became much larger then they already are. Just because the colors are off doesn't mean that the resolution changed. Bad analogy and the reason why people are confused by the title.

[Q] Question on Cracked Touch Panel

Hey there all, I originally bought the good ol' Samsung Epic a few months ago with a bad ESN and a slightly cracked touch panel at the bottom. I have since activated on PagePlus (am looking for a replacement carrier, see page 2 of this thread if you would like to help with that ) which makes the ESN problem semi-moot for now, but I have noticed that what was only a minor crack on the "menu" key seems to have morphed into three hairline spiderweb cracks going up and across the lower half of the display. They're not too distracting, but it seems they are getting worse without "turbulence", and after my experience attempting to replace the touchpanel with the same problem back on the HTC Diamond, I am now very very leary of screwing this up again (I tried peeling the touchpanel off the Diamond and discovered that it is stuck to the stupid screen so tightly that you destroy the screen by attempting to remove the touchpanel).
What I want to know is, has anyone tried this, and is it feasible to replace just the touchpanel without breaking the screen? And please, before you ask (because I've seen this in every other thread I've looked in), a warranty repair is not an option. One thing I had been reading about was that some Sprint stores had been doing a sale where it could be fixed for $35, I was wondering if that was still going on, but it's okay if it's not.
Thanks in advance.
- 2B

There are youtube videos that make the process easier. The EASIEST way would be to replace the whole top half with this http://item.mobileweb.ebay.com/viewitem?itemId=370562568610&cmd=VIDESC&index=23&nav=SEARCH&nid=96831014597 and you don't have to de-attach your glass, just the back part to get to the flex cables. You might be able to get the sprint store to replace for $35 but not likely.

Maui4x4 said:
There are youtube videos that make the process easier. The EASIEST way would be to replace the whole top half with this http://item.mobileweb.ebay.com/view...md=VIDESC&index=23&nav=SEARCH&nid=96831014597 and you don't have to de-attach your glass, just the back part to get to the flex cables. You might be able to get the sprint store to replace for $35 but not likely.
Click to expand...
Click to collapse
If you can point me to exactly where on YouTube it tells how, that would be ideal 'cuz I already searched but came up rather emptyhanded.
100+ dollars is quite a lot to pay for repairs on a machine I bought for fifty anyway. I'm thinking more in the five to ten dollar neighborhood.
- 2B

You didn't buy it from Sprint, it's not activated on Sprint and it's got a bad ESN, so it's unlikely that a Sprint store would touch it (Bad ESNs often mean stolen, so taking it to Sprint might mean a big mess). Your best bet is to find a parts donor on EBAY or sell this as a parts donor. The 35 dollar thing isn't a sale, that's what Sprint charges for repairs on their phones in most cases.

poit said:
You didn't buy it from Sprint, it's not activated on Sprint and it's got a bad ESN, so it's unlikely that a Sprint store would touch it (Bad ESNs often mean stolen, so taking it to Sprint might mean a big mess). Your best bet is to find a parts donor on EBAY or sell this as a parts donor. The 35 dollar thing isn't a sale, that's what Sprint charges for repairs on their phones in most cases.
Click to expand...
Click to collapse
This, plus we'll only work on phones that are activated.
Trying to remove the LCD from the glass is next to impossible; the samoled display is so thin and glued so tightly to the class that I've never been able to do it successfully. Your best bet is to just buy a whole screen unit as the previous posted mentioned. Replacing it is a cinch.
Sent from my SPH-D710 using xda premium

squshy 7 said:
Trying to remove the LCD from the glass is next to impossible; the samoled display is so thin and glued so tightly to the class that I've never been able to do it successfully. Your best bet is to just buy a whole screen unit as the previous posted mentioned. Replacing it is a cinch.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
i was able to remove it with my heat gun. i was going to try to replace the leds under the buttons with colored surface mount leds. unsucsessful, but i did remove the lcd from the glass.
---------- Post added at 02:54 PM ---------- Previous post was at 02:53 PM ----------
kainppc6700 said:
If you can point me to exactly where on YouTube it tells how, that would be ideal 'cuz I already searched but came up rather emptyhanded.
100+ dollars is quite a lot to pay for repairs on a machine I bought for fifty anyway. I'm thinking more in the five to ten dollar neighborhood.
- 2B
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=IeO89VGAPuU
here ya go 2bunny.
so ppcgeeks must be superdead if your over here now.

Ah ppcgeeks... reminds me of my vogue. But honestly I would doubt that you can replace the screen for 10 dollars. These are expensive... samsung themselves won't even sell replacements.
Sent from my SPH-D700 using Tapatalk

I've been dealing with the same situation on my wifes phone (cracked glass, not the ESN/unactivated issue). Bottom line, the YouTube link posted above is a very good tutorial on tearing down the Epic, and the vendor who posted it also sells the parts needed. What I've found, as others alluded to, is you basically need to replace the whole screen and digitizer in this situation, due to the SAMOLED LCD technology. something like a 120 dollar part from the vendor I mentioned.
this next part is moot for you because I also doubt Sprint will touch your phone without an account/activation etc., but...for those who are curious...
the best I could get from my local Sprint repair center the manager agreed to replace the screen (I do have the TEP plan btw) on my wifes phone in exchange for buying from them 100 bucks worth of accessories. Reason being, technically a broken screen is an insurance issue, something not due to hardware or software failure/malfunction, unlike the speaker/vibrator module that just went out on my own Epic and they replaced for free (would have been 35 bucks if I didn't have TEP). So instead of my paying my 100 dollar deductable on the insurance and getting a reman. phone, I can get my wifes phone fixed and get something for my 100 bucks. He called it "win-win". While that is true in one sense, it still kind of rubs me the wrong way. But what choice do I have? Fix it myself for more than the 100 dollar deductible, live with it, or buy 100 bucks in accessories from them? Ah yes, business is business I guess..

The epic is really tricky to only replace the TSP. Not impossible, but it has a ton of adhesive around the entire inner lip of the front housing, so like previously mentioned, a heat gun or blow dryer is absolutely required. A pry tool and a small Phillips screwdriver is also needed. As well as patience and care.
Sent from my SPH-D700 using Tapatalk

mookdawg7 said:
I've been dealing with the same situation on my wifes phone (cracked glass, not the ESN/unactivated issue). Bottom line, the YouTube link posted above is a very good tutorial on tearing down the Epic, and the vendor who posted it also sells the parts needed. What I've found, as others alluded to, is you basically need to replace the whole screen and digitizer in this situation, due to the SAMOLED LCD technology. something like a 120 dollar part from the vendor I mentioned.
this next part is moot for you because I also doubt Sprint will touch your phone without an account/activation etc., but...for those who are curious...
the best I could get from my local Sprint repair center the manager agreed to replace the screen (I do have the TEP plan btw) on my wifes phone in exchange for buying from them 100 bucks worth of accessories. Reason being, technically a broken screen is an insurance issue, something not due to hardware or software failure/malfunction, unlike the speaker/vibrator module that just went out on my own Epic and they replaced for free (would have been 35 bucks if I didn't have TEP). So instead of my paying my 100 dollar deductable on the insurance and getting a reman. phone, I can get my wifes phone fixed and get something for my 100 bucks. He called it "win-win". While that is true in one sense, it still kind of rubs me the wrong way. But what choice do I have? Fix it myself for more than the 100 dollar deductible, live with it, or buy 100 bucks in accessories from them? Ah yes, business is business I guess..
Click to expand...
Click to collapse
My screen broke no TEP nothing and I got a refurb for $35 all depends on where you go.

ac16313 said:
My screen broke no TEP nothing and I got a refurb for $35 all depends on where you go.
Click to expand...
Click to collapse
Damn you! Lol!
Sent from my SPH-D700 using XDA App

ac16313 said:
My screen broke no TEP nothing and I got a refurb for $35 all depends on where you go.
Click to expand...
Click to collapse
But, it didn't have a bad ESN, no?
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azyouthinkeyeiz said:
But, it didn't have a bad ESN, no?
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That's true^^^

azyouthinkeyeiz said:
But, it didn't have a bad ESN, no?
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Exactly, a little known fact is we will repair or replace any phone (except for things that would normally have to go through the insurance company) for 35 without TEP.
Sent from my SPH-D710 using xda premium

squshy 7 said:
Exactly, a little known fact is we will repair or replace any phone (except for things that would normally have to go through the insurance company) for 35 without TEP.
Sent from my SPH-D710 using xda premium
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Click to collapse
both stores nearest to me both claim that that policy has been discontinued for some time.

SAMSUNG REPAIRS Reply
squshy 7 said:
Your best bet is to just buy a whole screen unit as the previous posted mentioned. Replacing it is a cinch.
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Click to collapse
Crap, that is exactly what I feared. I guess I'll have to find either a whole screen unit or a donor handheld if I want to get this fixed.
austin420 said:
i was able to remove it with my heat gun. i was going to try to replace the leds under the buttons with colored surface mount leds. unsucsessful, but i did remove the lcd from the glass.
---------- Post added at 02:54 PM ---------- Previous post was at 02:53 PM ----------
http://www.youtube.com/watch?v=IeO89VGAPuU
here ya go 2bunny.
so ppcgeeks must be superdead if your over here now.
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Click to collapse
Heh. Yeah, they've been brainwashed into thinking mostly that Windows mobile 7 is a smartphone platform and it's just not as useful of a community anymore as it used to be.
schnowdapowda said:
Ah ppcgeeks... reminds me of my vogue. But honestly I would doubt that you can replace the screen for 10 dollars. These are expensive... samsung themselves won't even sell replacements.
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Click to collapse
Honestly, that was just a price guess. I can't find a single one on eBay .
mookdawg7 said:
I've been dealing with the same situation on my wifes phone (cracked glass, not the ESN/unactivated issue). Bottom line, the YouTube link posted above is a very good tutorial on tearing down the Epic, and the vendor who posted it also sells the parts needed. What I've found, as others alluded to, is you basically need to replace the whole screen and digitizer in this situation, due to the SAMOLED LCD technology. something like a 120 dollar part from the vendor I mentioned.
this next part is moot for you because I also doubt Sprint will touch your phone without an account/activation etc., but...for those who are curious...
the best I could get from my local Sprint repair center the manager agreed to replace the screen (I do have the TEP plan btw) on my wifes phone in exchange for buying from them 100 bucks worth of accessories. Reason being, technically a broken screen is an insurance issue, something not due to hardware or software failure/malfunction, unlike the speaker/vibrator module that just went out on my own Epic and they replaced for free (would have been 35 bucks if I didn't have TEP). So instead of my paying my 100 dollar deductable on the insurance and getting a reman. phone, I can get my wifes phone fixed and get something for my 100 bucks. He called it "win-win". While that is true in one sense, it still kind of rubs me the wrong way. But what choice do I have? Fix it myself for more than the 100 dollar deductible, live with it, or buy 100 bucks in accessories from them? Ah yes, business is business I guess..
Click to expand...
Click to collapse
Well, spending a hundred dollars on a fifty dollar phone like that sure is outta the question. I'm going to probably cap the budget in this repair to about $35.
ac16313 said:
My screen broke no TEP nothing and I got a refurb for $35 all depends on where you go.
Click to expand...
Click to collapse
Nifty - I will have to check on local cell phone shops. Would it be worth it to try places that don't sell Sprint equipment?
squshy 7 said:
Exactly, a little known fact is we will repair or replace any phone (except for things that would normally have to go through the insurance company) for 35 without TEP.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Great, can I get that?
- 2B

MINOR BUMP AND INQUIRY Reply
squshy 7 said:
Exactly, a little known fact is we will repair or replace any phone (except for things that would normally have to go through the insurance company) for 35 without TEP.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
If I did that, how soon would you send my phone back?
- 2 Bunny

Here's a new lcd/digitizer for $42.99
http://www.atechport.com/genuine-or...lass-lens-replacement-for-sprint-version.html
Sent from my SPH-D700 using xda premium

amateurhack said:
Here's a new lcd/digitizer for $42.99
http://www.atechport.com/genuine-or...lass-lens-replacement-for-sprint-version.html
Sent from my SPH-D700 using xda premium
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Click to collapse
Interesting. With shipping it comes out to about 45 or 46 dollars, which is just below the going rate on eBay. I was hoping to pay a little bit less, but I'll keep this one in mind.
It isn't actually an LCD though - it is just the SAMOLED mislabeled, right?
- 2B

Yeah, its the oem part. I'm just too old-school and lazy to write amoled.
=)
kainppc6700 said:
Interesting. With shipping it comes out to about 45 or 46 dollars, which is just below the going rate on eBay. I was hoping to pay a little bit less, but I'll keep this one in mind.
It isn't actually an LCD though - it is just the SAMOLED mislabeled, right?
- 2B
Click to expand...
Click to collapse
Sent from my SPH-D700 using xda premium