Develop Bugs

[Q] Broken screen ANY HELP? PLEASSEE

well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?

davidc23 said:
well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?
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Depends.
If you have the insurance, you have a $100 deductible.
If not, you probably have to buy yourself a new phone.

dom085 said:
Depends.
If you have the insurance, you have a $100 deductible.
If not, you probably have to buy yourself a new phone.
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i have insurance... well im evoless forever now guys mom wont pay..... smh

Have your misses pay. Determine which screen you need, then look on ebay or elsewhere. I've read it's not that difficult to replace.

First of all, to buy the parts would be almost $100 anyway, so there's no point to investing the time to fix it yourself (except maybe to save a FEW bucks). Second of all, if you have the insurance, I'm pretty sure there's no deductible for replacing the screen. The $100 should be for a stolen/lost/water damaged phone, or basically anything that can't be fixed, in which case they simply replace it. The screen is replaceable, and thus should not have a deductible. At least that's the way my local Sprint store explained it. Go to a Sprint store and find out for yourself. You may be pleasantly surprised.

What parts are needed for screen replacement? The screen I found is only 45.
Also can you add insurance to your phone after it breaks as long as they don't know?
Sent from my PC36100 using XDA App

davidc23 said:
well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?
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Click to collapse
Was some girl your girlfriend cause if my girlfriend broke my Evo that's deffinatle the only way I would refer to her too
Sent from my PC36100 using XDA Premium App

method115 said:
What parts are needed for screen replacement? The screen I found is only 45.
Also can you add insurance to your phone after it breaks as long as they don't know?
Sent from my PC36100 using XDA App
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Technically yes, but they might find it funny that just got insurance and now have a claim. But they will honor it still.

teh roxxorz said:
Technically yes, but they might find it funny that just got insurance and now have a claim. But they will honor it still.
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Are you sure about this I looked on Sprints site and they said you can get it within 30 days of purchasing your phone.

You have 30 days from the date you purchased the phone to apply for insurance. But FYI, if you dont have it now, dont add it then make a claim the next day. You need to wait at least a few weeks, or they will deny your claim.

sitlet said:
You have 30 days from the date you purchased the phone to apply for insurance. But FYI, if you dont have it now, dont add it then make a claim the next day. You need to wait at least a few weeks, or they will deny your claim.
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That's the exactly point I was trying to make.

well there's a couple of things going on here
1) Yes, there is a $100 deductible if you have insurance. A couple of weeks ago it would've been fixed free of charge but, Sprint did a "revision" to the new TEP policy and they're no longer covered
2) It's about the same to fix the screen yourself and to have it replaced through insurance with deductible, give or take a couple of dollars.
3) You can add insurance after 30 days if you speak to a cool rep, and make the claim within days, again if you speak to a cool rep.
4) That sucks!!

[Q] WTH Sprint?? *Cracked Screen*

So last night I dropped my launch day EVO and cracked it. Brought to independent store just now and they said they can't fix it. Told to go to corporate store or file insurance.
CS guy on phone with Sprint told me it wasn't physically possible to change screen...lying &*&^(*&.
I DO NOT WANT REFURB!! Just my screen fixed! Will the corporate store do this or will I get runaround again???

i took my phone to a corp store when it had white spots on the screen. in about 45 mins i had my phone back with a new screen and cover installed

Corp store will be the same unfortunately. Ill fix it if you're from south Texas
Sent from my PC36100 using XDA App

Your not getting a run around. Sprint no longer fixes screens.
Sent from my PC36100 using XDA Premium App

Better watch out I hear the stores in texas will steal your sense, lol! J/k
Sent from my PC36100 using XDA App

detcup4evr said:
Better watch out I hear the stores in texas will steal your sense, lol! J/k
Sent from my PC36100 using XDA App
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lol.....I remember that thread. Funny stuff.
OP: I'm looking at my cracked screen right now. I actually started a similar thread recently because I couldn't find the housing anywhere but found it minutes after I posted the thread. I bought this for $34 including Priority Mail:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=220671323934&ssPageName=STRK:MEWNX:IT
I bought this for $25 shipped so I can replace this at the same time and have my phone looking new again:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=190476872380&ssPageName=STRK:MEWNX:IT
And I plan on following this to do it myself:
http://www.youtube.com/watch?v=hwDysxiiYu8
It's costing me $40 less than my deductible with Asurion and I also don't want a refurb nor do I want to start over with my phone. The digitizer comes with peelable tape and the adhesive already on it, so no mission there. If you feel like this is something you can do, then here's something to think about.

aimbdd said:
Your not getting a run around. Sprint no longer fixes screens.
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Yep. Broken screens can only be handled by Asurion, who doesnt fix phones, they replace them. If you dont want a different phone, then dont drop it.

sitlet said:
If you dont want a different phone, then dont drop it.
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This is true...they won't do anything for me. I went to corporate store and they won't budge. I am really mad. Terrible (change in) policy for Sprint especially since I KNOW they were replacing screens not too long ago and I was told my screen could be replaced with TPE in the past. All of a sudden I can't.
I have apps in development/testing on my phone and I would really prefer not to have to switch phones. It seems so easy to just replace the freakin screen and that is what makes this so frustrating.
Thanks to the poster who posted the "do it yourself" route but I would prefer to not have to go through all that myself...I would prefer to spend that time developing apps and spending time with my family.
Instead it looks like I am going to have to pay $100 for a pos refurb that I will have to start all over on.
To the poster I am replying to...I have protected this thing from day one but accidents happen. Mine just happened 1 month too late apparently.

kixcastillo77 said:
Corp store will be the same unfortunately. Ill fix it if you're from south Texas
Sent from my PC36100 using XDA App
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Dangit...I was there last weekend. Thanks though!

rugedraw;12143532And I plan on following this to do it myself:
[url said:
http://www.youtube.com/watch?v=hwDysxiiYu8[/url]
It's costing me $40 less than my deductible with Asurion and I also don't want a refurb nor do I want to start over with my phone. The digitizer comes with peelable tape and the adhesive already on it, so no mission there. If you feel like this is something you can do, then here's something to think about.
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You know I watched the video and looked at the components...I think I might try it. So it is for sure just the digitizer and not the lcd?
Contemplating my next move. Still pissed at Sprint though!!!!!!

The digitizer is not as easy as it looks which is why I took the route of installing the digitizer preinstalled to the LCD. FYI I bought it from gadget fix too

tgrgrd00 said:
You know I watched the video and looked at the components...I think I might try it. So it is for sure just the digitizer and not the lcd?
Contemplating my next move. Still pissed at Sprint though!!!!!!
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Yup.....the LCD screen is a separate piece from the LCD. I'm going to try it. Worse case scenario, I can always claim the phone if I can't put humpty dumpty back together again. If you can deal with the screen as is for a bit, I plan on coming back here to post my results for everyone's reference.
iitreatedii said:
The digitizer is not as easy as it looks which is why I took the route of installing the digitizer preinstalled to the LCD. FYI I bought it from gadget fix too
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Why do you say that? I'm diving head first into this as soon as the parts arrive, so if you know of any hardships that come with installing the digitizer, let me know. From the video, it seems pretty straight forward.

rugedraw said:
Why do you say that? I'm diving head first into this as soon as the parts arrive, so if you know of any hardships that come with installing the digitizer, let me know. From the video, it seems pretty straight forward.
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Cool man. I am thinking of ordering the components and diving in too. I would also like to know what specifically is difficult about the digitizer also.
Keep us posted!

tgrgrd00 said:
Cool man. I am thinking of ordering the components and diving in too. I would also like to know what specifically is difficult about the digitizer also.
Keep us posted!
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It is was very hard to get the screen to sit at the perfect height, it was to close to the LCD causing a water effect. also if you don't get it right the first time, the tape that is included, if you could call it that, is not reusable, since you already ought it for 35 or whatever you said theres no point in my advice now but for anyone in the future, find out what LCD you motherboard takes and save yourself a bunch if time and stress by just doing a LCD and digitizer together replacement. My two cents

You're pissed at Sprint because YOU broke YOUR screen? Hardly seems fair.
I posted this in another thread, I'll post it here too:
The $35 repair fee does cover exchanges or repairs without insurance. However, the policy was slightly modified as of Feb 1st. Any LCD/lens/digitizer with multiple cracks or a single crack longer than 1 inch is considered damaged beyond repair (DBR). An insurance claim would have to be filed. If the digitizer simply stops functioning, it can still be replaced under insurance or the $35 repair fee.
For those that would want to do the repair themselves, be warned. There are two different types of Evo screens. One made by Sharp and one made by AUO. They are not interchangeable.
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The policy changed due to abuse. Customers were coming in for 3 and 4 screen replacements because they kept butterfingering their phones. It got so bad that Evo screens were backordered throughout the entire company at one point a few months ago.

Sunsparc said:
You're pissed at Sprint because YOU broke YOUR screen? Hardly seems fair.
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No, what hardly seems fair is that when I got the TPE replacing the screen was INCLUDED IN THE AGREEMENT. On top of that people with the same plan same insurance same everything had their screen replaced FOR FREE just last month. But for some reason I have to submit a $100 claim and recieve a refurb. That is why I am pissed at Sprint not because I broke my phone. I admit it is my fault that I broke the screen but Sprint changed the rules in the middle of the game and Sprint is treating me different than other customers who pay and have the exact situation that I do. NOW THAT HARDLY SEEMS FAIR.
I would be willing to pay extra on top of the insurance and everything else I pay for to have the screen replaced but it is no longer possible to have the screen replaced NO MATTER WHAT.

iitreatedii said:
It is was very hard to get the screen to sit at the perfect height, it was to close to the LCD causing a water effect. also if you don't get it right the first time, the tape that is included, if you could call it that, is not reusable, since you already ought it for 35 or whatever you said theres no point in my advice now but for anyone in the future, find out what LCD you motherboard takes and save yourself a bunch if time and stress by just doing a LCD and digitizer together replacement. My two cents
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Click to collapse
Thanks for the info.....I'll keep this in mind. If it doesn't come out right, I can always call Asurion for a replacement and still recuperate the money I spent.
tgrgrd00 said:
I would be willing to pay extra on top of the insurance and everything else I pay for to have the screen replaced but it is no longer possible to have the screen replaced NO MATTER WHAT.
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I agree with this. I told them I would bring the parts in myself and they could charge me for labor and they said they were "not allowed" to touch my phone because it had physical damage......even if I wanted to pay for it.

Help me?

Ok i got an issue sprint wants me to pay 100 dollars cause i cracked my evo's screen..... I was thinking though what if i take it apart and fiddle with the micro usb port to make it not work that way i could use the manufactures warranty? What do yall think cause i reallllyyyyyy dont wanna fork out 100 dollars...

alainater said:
Ok i got an issue sprint wants me to pay 100 dollars cause i cracked my evo's screen..... I was thinking though what if i take it apart and fiddle with the micro usb port to make it not work that way i could use the manufactures warranty? What do yall think cause i reallllyyyyyy dont wanna fork out 100 dollars...
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Well, that's fraud.
But the fact is they can look at the phone and say "that drop that caused the screen to crack caused the usb failure" and it won't be covered.

mattykinsx said:
Well, that's fraud.
But the fact is they can look at the phone and say "that drop that caused the screen to crack caused the usb failure" and it won't be covered.
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Truetrue butttttttt what if i say that the usb port went bad about a month ago and i just cracked the screen yesterday?

lol if you DROPPED YOUR PHONE THEN PAY UP! People like you are the reason why insurance is so high! you screwed up, YOU PAY FOR YOUR MISTAKE! have a good day.
ps. OR YOU CAN SAY, "I WANT TO UPGRADE TO THE EVO 3D!" They will let you trade that phone in even if it is broke because they know they're making a sale. lol.

alainater said:
Truetrue butttttttt what if i say that the usb port went bad about a month ago and i just cracked the screen yesterday?
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Doesn't matter.

runcool said:
lol if you DROPPED YOUR PHONE THEN PAY UP! People like you are the reason why insurance is so high! you screwed up, YOU PAY FOR YOUR MISTAKE! have a good day.
ps. OR YOU CAN SAY, "I WANT TO UPGRADE TO THE EVO 3D!" They will let you trade that phone in even if it is broke because they know they're making a sale. lol.
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well im already pissed because i dropped it January and the screen broke. BUTTTTTTTTTTTTT i didnt have to pay anything they just got me a new one with no fees or anything. The person i talked to said that in January they used the manufacturers warranty to replace the screen and now apparently it's not covered..... Also how would i trade it for an evo 3d!?

They'll just say well why are you just bringing it in now, a month later? Also it'll be SO much more suspicious that it 'hasn't been working for a month' right after they said it'd cost 100$ to get it repaired, and mroe of a fact why didn't you say it was faulty then? Though it'll default to the drop that cracked the screen > broke the usb port > 100$ fix.

Ever heard the phrase "you break it, you buy it"? Guess what, you broke it. Now grow up & buy it.
If you don't want to spend the $100 for a replacement, you can try to fix it yourself. It'll still cost you, but not as much. It doesn't matter what else is wrong with the phone, you're going to have to pay the deductible since the screen is cracked, If you can't afford it, borrow someone's old flip phone or something.
Sent from my PC36100 using Tapatalk

plainjane said:
Ever heard the phrase "you break it, you buy it"? Guess what, you broke it. Now grow up & buy it.
If you don't want to spend the $100 for a replacement, you can try to fix it yourself. It'll still cost you, but not as much. It doesn't matter what else is wrong with the phone, you're going to have to pay the deductible since the screen is cracked, If you can't afford it, borrow someone's old flip phone or something.
Sent from my PC36100 using Tapatalk
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The only reason im *****ing about this is because it was covered in january and i never got a notice saying that is't not covered anymore. In january i walked into a sprint store told them i cracked the screen and they ordered me a new one for free.

alainater said:
The only reason im *****ing about this is because it was covered in january and i never got a notice saying that is't not covered anymore. In january i walked into a sprint store told them i cracked the screen and they ordered me a new one for free.
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It was NOT covered in January, that was a mistake/misinterpretation that was quickly changed back.

I can't wait until those new phones later this year. errrrrr. I want an Evo 3d quad core phone with 9 inch screen. :-D LOL! now back to the subject. lol. You got lucky in january. almost like when you make wild love to a super model *which I do on a daily basis*

mattykinsx said:
It was NOT covered in January, that was a mistake/misinterpretation that was quickly changed back.
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Yeah they said it was covered under the manufacturers warranty and they changed it
Sywped from mah Supasonic!

runcool said:
I can't wait until those new phones later this year. errrrrr. I want an Evo 3d quad core phone with 9 inch screen. :-D LOL! now back to the subject. lol. You got lucky in january. almost like when you make wild love to a super model *which I do on a daily basis*
Click to expand...
Click to collapse
Hahahahahahahahahahahahha
Sywped from mah Supasonic!

When did you buy the phone ? Depending when you did, it was probably under the HTC warranty and that's why they replaced it. Now its under sprints tep and they want you to pay the deductible
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Steven 1 said:
When did you buy the phone ? Depending when you did, it was probably under the HTC warranty and that's why they replaced it. Now its under sprints tep and they want you to pay the deductible
Sent from my PC36100 using XDA App
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I bought it July 2010. When I called sprint they told me that i'm still under warranty but that the warranty no longer covers screens
Sent from my PC36100 using Tapatalk

No it really was covered in January... it's not now.... no one got a notice of either changes.... The change was originally made in October of last year and they did say... "that a cracked screen was covered" and ALOT of people took advantage of that..... soooooo now the official policy is "Two or less cracks and no more than an inch on either" Official as of today but maybe not tomorrow you dig?

Ohh ya and as for which came first... once the screen is cracked..... no one cares it's just $100 please.

GO INTO A SPRINT STORE AND ASK IF YOU CAN DO AN UPGRADE TO THE EVO3D. ALSO NOTE THAT YOU WOULD LIKE TO TRADE YOUR CURRENT PHONE IN AND GET 100 BUCKS OFF. LOL! 50/50 chance of it working. lol. now if it is a lady, you can always say "I'll pleasure you like no guy before in the back room" you might get it for free. LOL!!!!! but of course that only works if they are black and fat. LMAO!!!!!! oh oh. I mean white and fat. LMAO!

Archalys said:
No it really was covered in January... it's not now.... no one got a notice of either changes.... The change was originally made in October of last year and they did say... "that a cracked screen was covered" and ALOT of people took advantage of that..... soooooo now the official policy is "Two or less cracks and no more than an inch on either" Official as of today but maybe not tomorrow you dig?
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Ok that actually makes sense haha
runcool said:
GO INTO A SPRINT STORE AND ASK IF YOU CAN DO AN UPGRADE TO THE EVO3D. ALSO NOTE THAT YOU WOULD LIKE TO TRADE YOUR CURRENT PHONE IN AND GET 100 BUCKS OFF. LOL! 50/50 chance of it working. lol. now if it is a lady, you can always say "I'll pleasure you like no guy before in the back room" you might get it for free. LOL!!!!! but of course that only works if they are black and fat. LMAO!!!!!! oh oh. I mean white and fat. LMAO!
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Click to collapse
I'll probably just buy a new digitizer. I'm due for an upgrade in may so I'll probably sell my evo in June and get the next evo in June

[Q] Question on Cracked Touch Panel

Hey there all, I originally bought the good ol' Samsung Epic a few months ago with a bad ESN and a slightly cracked touch panel at the bottom. I have since activated on PagePlus (am looking for a replacement carrier, see page 2 of this thread if you would like to help with that ) which makes the ESN problem semi-moot for now, but I have noticed that what was only a minor crack on the "menu" key seems to have morphed into three hairline spiderweb cracks going up and across the lower half of the display. They're not too distracting, but it seems they are getting worse without "turbulence", and after my experience attempting to replace the touchpanel with the same problem back on the HTC Diamond, I am now very very leary of screwing this up again (I tried peeling the touchpanel off the Diamond and discovered that it is stuck to the stupid screen so tightly that you destroy the screen by attempting to remove the touchpanel).
What I want to know is, has anyone tried this, and is it feasible to replace just the touchpanel without breaking the screen? And please, before you ask (because I've seen this in every other thread I've looked in), a warranty repair is not an option. One thing I had been reading about was that some Sprint stores had been doing a sale where it could be fixed for $35, I was wondering if that was still going on, but it's okay if it's not.
Thanks in advance.
- 2B

There are youtube videos that make the process easier. The EASIEST way would be to replace the whole top half with this http://item.mobileweb.ebay.com/viewitem?itemId=370562568610&cmd=VIDESC&index=23&nav=SEARCH&nid=96831014597 and you don't have to de-attach your glass, just the back part to get to the flex cables. You might be able to get the sprint store to replace for $35 but not likely.

Maui4x4 said:
There are youtube videos that make the process easier. The EASIEST way would be to replace the whole top half with this http://item.mobileweb.ebay.com/view...md=VIDESC&index=23&nav=SEARCH&nid=96831014597 and you don't have to de-attach your glass, just the back part to get to the flex cables. You might be able to get the sprint store to replace for $35 but not likely.
Click to expand...
Click to collapse
If you can point me to exactly where on YouTube it tells how, that would be ideal 'cuz I already searched but came up rather emptyhanded.
100+ dollars is quite a lot to pay for repairs on a machine I bought for fifty anyway. I'm thinking more in the five to ten dollar neighborhood.
- 2B

You didn't buy it from Sprint, it's not activated on Sprint and it's got a bad ESN, so it's unlikely that a Sprint store would touch it (Bad ESNs often mean stolen, so taking it to Sprint might mean a big mess). Your best bet is to find a parts donor on EBAY or sell this as a parts donor. The 35 dollar thing isn't a sale, that's what Sprint charges for repairs on their phones in most cases.

poit said:
You didn't buy it from Sprint, it's not activated on Sprint and it's got a bad ESN, so it's unlikely that a Sprint store would touch it (Bad ESNs often mean stolen, so taking it to Sprint might mean a big mess). Your best bet is to find a parts donor on EBAY or sell this as a parts donor. The 35 dollar thing isn't a sale, that's what Sprint charges for repairs on their phones in most cases.
Click to expand...
Click to collapse
This, plus we'll only work on phones that are activated.
Trying to remove the LCD from the glass is next to impossible; the samoled display is so thin and glued so tightly to the class that I've never been able to do it successfully. Your best bet is to just buy a whole screen unit as the previous posted mentioned. Replacing it is a cinch.
Sent from my SPH-D710 using xda premium

squshy 7 said:
Trying to remove the LCD from the glass is next to impossible; the samoled display is so thin and glued so tightly to the class that I've never been able to do it successfully. Your best bet is to just buy a whole screen unit as the previous posted mentioned. Replacing it is a cinch.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
i was able to remove it with my heat gun. i was going to try to replace the leds under the buttons with colored surface mount leds. unsucsessful, but i did remove the lcd from the glass.
---------- Post added at 02:54 PM ---------- Previous post was at 02:53 PM ----------
kainppc6700 said:
If you can point me to exactly where on YouTube it tells how, that would be ideal 'cuz I already searched but came up rather emptyhanded.
100+ dollars is quite a lot to pay for repairs on a machine I bought for fifty anyway. I'm thinking more in the five to ten dollar neighborhood.
- 2B
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=IeO89VGAPuU
here ya go 2bunny.
so ppcgeeks must be superdead if your over here now.

Ah ppcgeeks... reminds me of my vogue. But honestly I would doubt that you can replace the screen for 10 dollars. These are expensive... samsung themselves won't even sell replacements.
Sent from my SPH-D700 using Tapatalk

I've been dealing with the same situation on my wifes phone (cracked glass, not the ESN/unactivated issue). Bottom line, the YouTube link posted above is a very good tutorial on tearing down the Epic, and the vendor who posted it also sells the parts needed. What I've found, as others alluded to, is you basically need to replace the whole screen and digitizer in this situation, due to the SAMOLED LCD technology. something like a 120 dollar part from the vendor I mentioned.
this next part is moot for you because I also doubt Sprint will touch your phone without an account/activation etc., but...for those who are curious...
the best I could get from my local Sprint repair center the manager agreed to replace the screen (I do have the TEP plan btw) on my wifes phone in exchange for buying from them 100 bucks worth of accessories. Reason being, technically a broken screen is an insurance issue, something not due to hardware or software failure/malfunction, unlike the speaker/vibrator module that just went out on my own Epic and they replaced for free (would have been 35 bucks if I didn't have TEP). So instead of my paying my 100 dollar deductable on the insurance and getting a reman. phone, I can get my wifes phone fixed and get something for my 100 bucks. He called it "win-win". While that is true in one sense, it still kind of rubs me the wrong way. But what choice do I have? Fix it myself for more than the 100 dollar deductible, live with it, or buy 100 bucks in accessories from them? Ah yes, business is business I guess..

The epic is really tricky to only replace the TSP. Not impossible, but it has a ton of adhesive around the entire inner lip of the front housing, so like previously mentioned, a heat gun or blow dryer is absolutely required. A pry tool and a small Phillips screwdriver is also needed. As well as patience and care.
Sent from my SPH-D700 using Tapatalk

mookdawg7 said:
I've been dealing with the same situation on my wifes phone (cracked glass, not the ESN/unactivated issue). Bottom line, the YouTube link posted above is a very good tutorial on tearing down the Epic, and the vendor who posted it also sells the parts needed. What I've found, as others alluded to, is you basically need to replace the whole screen and digitizer in this situation, due to the SAMOLED LCD technology. something like a 120 dollar part from the vendor I mentioned.
this next part is moot for you because I also doubt Sprint will touch your phone without an account/activation etc., but...for those who are curious...
the best I could get from my local Sprint repair center the manager agreed to replace the screen (I do have the TEP plan btw) on my wifes phone in exchange for buying from them 100 bucks worth of accessories. Reason being, technically a broken screen is an insurance issue, something not due to hardware or software failure/malfunction, unlike the speaker/vibrator module that just went out on my own Epic and they replaced for free (would have been 35 bucks if I didn't have TEP). So instead of my paying my 100 dollar deductable on the insurance and getting a reman. phone, I can get my wifes phone fixed and get something for my 100 bucks. He called it "win-win". While that is true in one sense, it still kind of rubs me the wrong way. But what choice do I have? Fix it myself for more than the 100 dollar deductible, live with it, or buy 100 bucks in accessories from them? Ah yes, business is business I guess..
Click to expand...
Click to collapse
My screen broke no TEP nothing and I got a refurb for $35 all depends on where you go.

ac16313 said:
My screen broke no TEP nothing and I got a refurb for $35 all depends on where you go.
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Damn you! Lol!
Sent from my SPH-D700 using XDA App

ac16313 said:
My screen broke no TEP nothing and I got a refurb for $35 all depends on where you go.
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Click to collapse
But, it didn't have a bad ESN, no?
Sent from my SPH-D700 using Tapatalk

azyouthinkeyeiz said:
But, it didn't have a bad ESN, no?
Sent from my SPH-D700 using Tapatalk
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Click to collapse
That's true^^^

azyouthinkeyeiz said:
But, it didn't have a bad ESN, no?
Sent from my SPH-D700 using Tapatalk
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Click to collapse
Exactly, a little known fact is we will repair or replace any phone (except for things that would normally have to go through the insurance company) for 35 without TEP.
Sent from my SPH-D710 using xda premium

squshy 7 said:
Exactly, a little known fact is we will repair or replace any phone (except for things that would normally have to go through the insurance company) for 35 without TEP.
Sent from my SPH-D710 using xda premium
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Click to collapse
both stores nearest to me both claim that that policy has been discontinued for some time.

SAMSUNG REPAIRS Reply
squshy 7 said:
Your best bet is to just buy a whole screen unit as the previous posted mentioned. Replacing it is a cinch.
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Click to collapse
Crap, that is exactly what I feared. I guess I'll have to find either a whole screen unit or a donor handheld if I want to get this fixed.
austin420 said:
i was able to remove it with my heat gun. i was going to try to replace the leds under the buttons with colored surface mount leds. unsucsessful, but i did remove the lcd from the glass.
---------- Post added at 02:54 PM ---------- Previous post was at 02:53 PM ----------
http://www.youtube.com/watch?v=IeO89VGAPuU
here ya go 2bunny.
so ppcgeeks must be superdead if your over here now.
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Click to collapse
Heh. Yeah, they've been brainwashed into thinking mostly that Windows mobile 7 is a smartphone platform and it's just not as useful of a community anymore as it used to be.
schnowdapowda said:
Ah ppcgeeks... reminds me of my vogue. But honestly I would doubt that you can replace the screen for 10 dollars. These are expensive... samsung themselves won't even sell replacements.
Sent from my SPH-D700 using Tapatalk
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Click to collapse
Honestly, that was just a price guess. I can't find a single one on eBay .
mookdawg7 said:
I've been dealing with the same situation on my wifes phone (cracked glass, not the ESN/unactivated issue). Bottom line, the YouTube link posted above is a very good tutorial on tearing down the Epic, and the vendor who posted it also sells the parts needed. What I've found, as others alluded to, is you basically need to replace the whole screen and digitizer in this situation, due to the SAMOLED LCD technology. something like a 120 dollar part from the vendor I mentioned.
this next part is moot for you because I also doubt Sprint will touch your phone without an account/activation etc., but...for those who are curious...
the best I could get from my local Sprint repair center the manager agreed to replace the screen (I do have the TEP plan btw) on my wifes phone in exchange for buying from them 100 bucks worth of accessories. Reason being, technically a broken screen is an insurance issue, something not due to hardware or software failure/malfunction, unlike the speaker/vibrator module that just went out on my own Epic and they replaced for free (would have been 35 bucks if I didn't have TEP). So instead of my paying my 100 dollar deductable on the insurance and getting a reman. phone, I can get my wifes phone fixed and get something for my 100 bucks. He called it "win-win". While that is true in one sense, it still kind of rubs me the wrong way. But what choice do I have? Fix it myself for more than the 100 dollar deductible, live with it, or buy 100 bucks in accessories from them? Ah yes, business is business I guess..
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Click to collapse
Well, spending a hundred dollars on a fifty dollar phone like that sure is outta the question. I'm going to probably cap the budget in this repair to about $35.
ac16313 said:
My screen broke no TEP nothing and I got a refurb for $35 all depends on where you go.
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Click to collapse
Nifty - I will have to check on local cell phone shops. Would it be worth it to try places that don't sell Sprint equipment?
squshy 7 said:
Exactly, a little known fact is we will repair or replace any phone (except for things that would normally have to go through the insurance company) for 35 without TEP.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Great, can I get that?
- 2B

MINOR BUMP AND INQUIRY Reply
squshy 7 said:
Exactly, a little known fact is we will repair or replace any phone (except for things that would normally have to go through the insurance company) for 35 without TEP.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
If I did that, how soon would you send my phone back?
- 2 Bunny

Here's a new lcd/digitizer for $42.99
http://www.atechport.com/genuine-or...lass-lens-replacement-for-sprint-version.html
Sent from my SPH-D700 using xda premium

amateurhack said:
Here's a new lcd/digitizer for $42.99
http://www.atechport.com/genuine-or...lass-lens-replacement-for-sprint-version.html
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Interesting. With shipping it comes out to about 45 or 46 dollars, which is just below the going rate on eBay. I was hoping to pay a little bit less, but I'll keep this one in mind.
It isn't actually an LCD though - it is just the SAMOLED mislabeled, right?
- 2B

Yeah, its the oem part. I'm just too old-school and lazy to write amoled.
=)
kainppc6700 said:
Interesting. With shipping it comes out to about 45 or 46 dollars, which is just below the going rate on eBay. I was hoping to pay a little bit less, but I'll keep this one in mind.
It isn't actually an LCD though - it is just the SAMOLED mislabeled, right?
- 2B
Click to expand...
Click to collapse
Sent from my SPH-D700 using xda premium

Phone VS pavement= Not a good ending for my phone

So after work last night we all got together to drink some beers and talk I took out phone to call the wife and phone slipped out my hand tried to grab it in the air and just added more force for impact now my GS2 looks like this :crying:
Now i need some help or the best place to replace screen maybe even looking to change it to a different color I am in California
And I don't drink

Dam
Sent from my SGH-T989 using Tapatalk 2

It pains me to see that. Sorry man.
Sent from my SGH-T989 using xda app-developers app

Sadly i've noticed from my old vibrant that the gorilla glass is not what's it's made out to be... When you take your phone apart you'll see.. If you bend the glass it breaks with ease, and if you put pressure in one small area it's done for. I swear plexiglass is stronger than the ****.

check Amazon man. it cost about 50 bucks for the whole housing u can even find it in white

gypsy214 said:
check Amazon man. it cost about 50 bucks for the whole housing u can even find it in white
Click to expand...
Click to collapse
EBay revealed a new screen to cost up around 180 bucks. I say buy a new phone.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

I was afraid that this would happen to my phone so I bought a Ballistics case for it (since Otterbox decided NOT to make a grossly over-priced case for the T989). Anyway, I'm sorry this happened to you
I would scour ebay for parts or see if someone is selling a defunct t989 you could buy and scavenge the parts. You shouldn't have to pay more than $200 including shipping.

obsoletepower said:
I was afraid that this would happen to my phone so I bought a Ballistics case for it (since Otterbox decided NOT to make a grossly over-priced case for the T989). Anyway, I'm sorry this happened to you
I would scour ebay for parts or see if someone is selling a defunct t989 you could buy and scavenge the parts. You shouldn't have to pay more than $200 including shipping.
Click to expand...
Click to collapse
That's the price of a new phone...
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

elesbb said:
That's the price of a new phone...
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Not if he has to pay full price....this is why I get insurance....took me washing my phone 4 years ago and I have had insurance on every phone I have had sense.....

beezie916 said:
Not if he has to pay full price....this is why I get insurance....took me washing my phone 4 years ago and I have had insurance on every phone I have had sense.....
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Click to collapse
I use to have insurance. But after paying ten bucks a month for 22 months, plus the 100 deductible, that's outrageous for a refurbished device. They go for 200 on Craigslist in my area. Insurance is a rip off.. in my experience
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

Well 9 times out of 10 when I have had to use the insurance....I have gotten a new phone and the few refurbished ones I got were all defective so then I called up and got a brand new one the next day....I will say not finding much in the way of G2s for less than 200 around here much yet....I got one for 180 but I got lucky

beezie916 said:
Well 9 times out of 10 when I have had to use the insurance....I have gotten a new phone and the few refurbished ones I got were all defective so then I called up and got a brand new one the next day....I will say not finding much in the way of G2s for less than 200 around here much yet....I got one for 180 but I got lucky
Click to expand...
Click to collapse
Ha I had a very poor experience with asurion.. every time I got a device it was defective, I ended up taking two apart and melding it into one functional device. Glad your experience was better!
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

beezie916 said:
Well 9 times out of 10 when I have had to use the insurance....I have gotten a new phone and the few refurbished ones I got were all defective so then I called up and got a brand new one the next day....I will say not finding much in the way of G2s for less than 200 around here much yet....I got one for 180 but I got lucky
Click to expand...
Click to collapse
Wait, you've used insurance 10 times? And 9 of them were new? You def need it.
Sent from my SAMSUNG-SGH-T989 using xda premium

Dmkjr said:
Wait, you've used insurance 10 times? And 9 of them were new? You def need it.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
He said 9/10...
It could have been more that 10 times lol
Sent from my SGH-T989 using xda app-developers app

That sucks, but please tell us more about the stick figure holding a knife in your picture...

elesbb said:
I use to have insurance. But after paying ten bucks a month for 22 months, plus the 100 deductible, that's outrageous for a refurbished device. They go for 200 on Craigslist in my area. Insurance is a rip off.. in my experience
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Not really because you get warranty for life you can have as many exchange as you want even when you brick your phone plus it works for any phone that is or was used to your sim card so I think paying my end 5 bucks is well worth it.
And by the way you are right, if i ever crack my screen I prefer to get a new one. people the repair cell phone screens never leave as it used to be. you can tell a lot that the screen been replaced
---------- Post added at 07:43 PM ---------- Previous post was at 07:17 PM ----------
Dmkjr said:
Wait, you've used insurance 10 times? And 9 of them were new? You def need it.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
Hahaha the only phone I got from a warranty exchange that was new from tmobile was when my sensation got a power button defect and tmobile gave me the amaze brand new in box as a warranty exchange. then a few days later i guess they figure about the glitch because the amaze was not long since it came out and took it off from their system as a alternative phone lol.
but guess what I'm kinda tik off from tmobile is that I called to change a plan for my sons phone and the rep could hear an echo so we ketp talking and she said that if I wanted a warranty exchange, my answer was there is no point on getting the same phone that my have the screen bleed or else cause of samsung defect and she had the guts to gave me these alternative phone that I was like omg I better stick to what i have.
1. HTC AMAZE 4G I already had it sold it for the sensation
2. Sidekick 4g
3. Nokia Lumia.
4. Samsung Galaxy S 4G.
5. HTC HD2
Phones that are not even compatible to the S2

Warranty exchange and insurance claim is different. You can exchange as many times as you like but you can only claim insurance twice in 365 days.
Sent from my SGH-T989 using xda app-developers app

The other difference with an insurance claim is you have to pay a deductable of about 130 per claim when you have the TMOBILE US insurance. I had the insurance on my last phone the HD2 and never used it. Have it on the SG2 as well. Have no idea what you get when you have to file a claim, lesser phone if the phone is discontinued or refurbished?
I had coverage on other phones with SquareTrade and their servce was great. Bought a used phone off eBay, put on the coverage. If something happens, they basically refund the cost for up to two years. Not considering the insurance is dirt cheap compared to the TMobile monthly cost.

free2saute said:
So after work last night we all got together to drink some beers and talk I took out phone to call the wife and phone slipped out my hand tried to grab it in the air and just added more force for impact now my GS2 looks like this :crying:
Now i need some help or the best place to replace screen maybe even looking to change it to a different color I am in California
And I don't drink
Click to expand...
Click to collapse
Ouch! Well, if this will make it feel better, I've had worse:
Phone + Pavement + Bus # 85 = I'll leave the state of the phone to your imagination. I will, however, say that the SIM card inside was also dead.
And if that didn't make you feel better, I hope it at least made you laugh (I can tell you I wasn't laughing when I saw the result of this combo). That was expen$ive.
Ok, here's the deal: the glass on your phone is just that: glass. What makes it strong is that it's laminated: several layers of glass at tension against each other. You compromise one layer, the entire piece of glass is garbage, it cracks in a spiderweb pattern like what you see. So your glass is a goner.
What about the digitizer under it? Test it very carefully: touch everywhere on your screen and test if the phone will detect it. If not, your digitizer is gone too, you do need that $180 screen assembly. What about the LCD? Any dead pixels / lines / areas?
HOWEVER
If the LCD and the digitizer still work, there is some hope yet: your glass is broken, but your phone still works! What you need to do now is find a way to glue it together again. It will never be like new. It will never be strong again, and your phone will probably die a nasty screen death within a year or so, but that's a year you don't have to buy another phone. I think Walmart has some service to repair broken glass (at least here it does). If the digitizer works, that is. IF it works. And IF your LCD is not damaged. And IF that service is what it claims to be.
Don't expect miracles, your best case scenario is a phone with visual artifacts from the broken glass.

Damn ...
Heard they were now selling our phone for $299 brand new. Not sure how much truth there is to that since I'm in Canada but worth looking into.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2