[Q] Cyanogen Desire HD Problem - Desire HD Q&A, Help & Troubleshooting

Hi there,
I'm having a problem with my Desire HD, its been rebooting itself occasionally, maybe once every 2-3 hours. I've got the latest recovery and latest radio, I've tried other ROMs and I'm still having this problem, other than that, it's great, so smooth and fast!
Can anyone help please?!
I'm very new to all this so please be patient.
Radio version is -26.04.02.17_M2
Cyanogen Version is: CyanogenMod-7-03022011-NIGHTLY-DesireHD
If you need any more information please let me know.
Thank you in advance

Try the cm7 release candidate 1 as that is more stable and not as buggy.....same thing really as nightly very minor changes aesthetically.

Right okay i will do. I had the exact same problem on the RC1 aswell .. But I'll try that and let you know..
Thanks for your help

chrisofsie said:
Right okay i will do. I had the exact same problem on the RC1 aswell .. But I'll try that and let you know..
Thanks for your help
Click to expand...
Click to collapse
Before flashing whatever you settle on, be sure to wipe /cache /dalvik-cache and /system from within clockwork recovery as it may be left over chaff in the directories causing the instability, BEWARE though this will wipe all your user data.

Yeah I will do,
Thanks Pal

It might be a hardware problem. I know there has been issues with the sim card slot. Make sure your sim is in securely and even secure it with a small piece of card or paper jammed in with it. This solved the problem on my friend's dhd. Hope this works for you. Please post your results.
Sent from my Desire HD using XDA App

Hi there everyone, just a quick update.
None of the other roms iv tried seem to be having an effect, and as for the memory card and sim issue.. Im doubtful as it never had any issues before i rooted it and put cyanogen on it.. my next step is to try a different radio.
Does anyone have any other suggestions??
Thanks.

Also i forgot to mention, it only appears to reboot when i recieve a message, but, only when there's a message and i havent opened it or unlocked it, when its been there for 5-10 minutes, then i'll press the unlock buttin and that's when it'll reboot. But it only ever does this when i press the unlock button..
Don't know if that's significant or not..

yeah, ive also noticed that it reboots ever as often..
i didnt take it on until i read this post..
also what ive noticed is that when it reboots, my keyboard setting goes back to default i.e. from swiftkey (which i have to set after it boots) to the android keyboard..
did anyone else come across this?. any suggestions?

Related

Issues on CM7 1.0-RC1.5-jordan-signed

First of all, I would like to thank everyone involved in making our Defy's so awesome.
Thanks to you all, as after getting all the info and help, I was successfully able to
upgraded to CM7 1.0-RC1.5-jordan-signed, and after few initial hiccups everything is working fine. Except the battery drainage issue. And I have been loving the new look and feel of my Defy ever since.
Today Morning. I've started getting a new problem. Whenever I want to call someone and I go to contacts, it force closes itself with following error:-
"The Process android.process.acore has stopped unexpectedly. Please try again."
I have restarted the phone and no respite from the problem.
Help please....
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
tdlr said:
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
Click to expand...
Click to collapse
Well, the last thing I did last night was that I installed two ADW themes. and also downloaded few wallpapers.
Do you think, the themes could have created this problem?
mandhir.s.bajwa said:
Do you think, the themes could have created this problem?
Click to expand...
Click to collapse
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
tdlr said:
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
Click to expand...
Click to collapse
Thanks for the suggestions.
Will uninstall the new themes.
And as you said, Factory reset. If I do that, what exactly will happen.
Asking this because as mentioned before, I'm no longer on the version which came with phone and I am on CM7. so Factory reset will take me to which phase?
mandhir.s.bajwa said:
And as you said, Factory reset. If I do that, what exactly will happen.
Click to expand...
Click to collapse
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
tdlr said:
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
Click to expand...
Click to collapse
well the link tells me what will happen on a stock rom. My question is. If I factory reset on CM7, will it take me to the original state or the default settings of CM7.
Flash cm7 again! maybe it helps.
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Make a backup and try wiping via CWM. Both data and cache partition.
Sent from my ME525+ using Tapatalk
yashank said:
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Click to expand...
Click to collapse
You can flash any CM7 directly via recovery menu if yer on Froyo.
Sent from my ME525+ using Tapatalk
Recenty started getting few more issues.
1.> Phonebook crashing because of FC's. I'm hardly able to use my phonebook now
2.> Last night, messages stopped working. Again FC's.
3.> Today morning the native camera application stopped working.
And I have done following to overcome all the issues with no luck:-
wipes all cache including devik.
Did factory reset
reflashed with CM7 jordon 1.5
All failed to give me any respite from the errors.
Now I have downloaded cm7-110923-0710-Nightly.
Do let me know if this is an OK one. I've faced way too many errors and afraid of showing it off to anyone now as It might crash anytime.
Much to my disappointment, even flashing to newer nightly, I'm still getting the same errors.
Can someone provide me the 3.4.3-36-1.7 SBF? the one in the link provided earlier is not working.
Or any other solution.
The errors are way too much to ignore, and if this continues then I have to go back to Froyo. But I seriously love the new feel of the phone. All thanks to CM7.
need assistance ---defy just rebooting and rebooting after 2ndinit install
need assistance ---defy just rebooting and rebooting
i installed the rom amanger premium
after that i installed the 2ndInit from market for android and installed the latest version .....and after that i uncheck the usb debugging and restarted the defy
since then its auto rebooting from logo to black screen and back to logo ....
please help me i am new to this and really pissed off .......

[Q] Problem with Rom: RevolutioN 1.7

OK, so I am not new to the xda desire scene,
(Despite the fact that I can't post in the rom development thread regarding this issue)
I have tried installing this Rom in as many different ways as I can over the past 3 hours:
Using EXT3 rather that EXT4
Changing Hboots
Making sure that I have got the correct download (a2sd+/D++)
Wiping a billion times over
etc etc.
HOWEVER no matter what I do I cannot get this Rom to function
When I boot up for the first time, I just get a wallpaper and notification bar.
No touch screen response/button response.
Only the power button works as a method of turning the screen on/off
I assume from experience at this point in first boot HTC's setup program
(or whatever it is) should start and guide me through
linking up accounts/inputting Wifi keys etc.
I have scoured the rom thread and others regarding rom problems and nobody seems to have had this problem of the Setup manager not starting.
As nice as the Gingerbread Screen On/Off animation is I would prefer to do abit more with my phone
I hope I have posted in the right section and I would very much appreciate it if anyone who has had this experience could help me fix this problem and get a working phone...
(ps. The Rom looks very good, if only I could get it working)
First of all try to redownload the rom!!!
And double check the md5
Swyped from my CM7.1 Desire using XDA Premium App
timmaaa said:
And double check the md5
Swyped from my CM7.1 Desire using XDA Premium App
Click to expand...
Click to collapse
halaros2 said:
First of all try to redownload the rom!!!
Click to expand...
Click to collapse
Hey Thanks guys, but..... I re-downloaded the ROM both versions 1.5 and 1.7 (since 1.5 is thought to be more stable) :/ and get stuck at exactly the same place :SSS I'm am abit baffled since I change Rom's alot and have never experienced this before
Did you wipe dalvik? btw your sd card partion need to be at least 1 gigabyte. It worked for me i had same issue as you. First post on XDA
My first installation of 1.7 didnt work and I had to pull the battery and I thought the same thing was happening with my second try, as the screen just went blank after all the crazy changing shapes that happen during boot. However once I touched the power button the setup menu appeared.
I thought this was strange as every other ROM I have tried went straight from the boot animation to the phone starting without the screen blanking out. I know this doesn't help solve your problem but it might mean something to somebody else, who can then help you further.
ps I have been running the ROM for the past week and I haven't had a screen freeze yet. Which has been a revelation for me, as every other ROM ive tried has been really bad for this.

[TUTORIAL] Screen freezing after unlock problem solution

I have a screen freezing after unlock or call problem for months, tried differnt things like changing ROMs, lockscreen apps but none of them worked, my screen was still unresponsive for a while after unlocking screen, then i saw senaia's post about TP Calibration and tried, the problem is gone so i wrote this tutorial to help the others.
I take no responsibility for any DAMAGES or BRICKED phone, do it at your own risk
WARNING: This will ERASE all of your data, applications, sd card, messages, contacts etc. so make backups of them.
Here is step by step guide
DONT FORGET TO BACKUP
1. Make a goldcard using tutorial in this thread
2. Unrar attached file to the root of Goldcard
3. Power off phone, boot to bootloader with volume down and power button pressed
4. Wait for while it will search for files
5. Then a screen will show up like
Power => Reflash
Vol-Dn => DIAG
6. Press Volume Down for Diag
7. You will see a screen asking you to put phone on a flat surface, do what it says
8. Once that is done you will see a menu about Clear S58 Data, Ignore it, pull the battery and reboot
9. Repair is done, problem should be solved now
This is my first tutorial for XDA, so any suggestions are welcome
Thanks to senaia, he showed how to do
IT works, finally!
I can confirm that the tutorial made by mstfkaratas is working.
Thank you, I cannot describe how much i appreciate it, my beer money is on it's way!
thanks for beer
nevermind
It seems like i got a bit too emotional on this, and my previous post was a little rushed.
The screen freezing gradually comes back in 24 hours. The waiting times become longer and longer. After i did the above steps the lag was gone, but unfortunately it comes back. Especially after i set up to sync with my google account. I also tries to make a new accont, but without success.
I had this issue but admittedly it had just about disappeared when I upgraded to 2.3.5, but still had the odd freeze when receiving a call but not as bad, I did this tutorial and have not had 1 freeze since, may I suggest your problem is hardware (digitizer) Ivaxona?
hi ivaxona your problem can be hardware related or an app you installed, i can suggest you install apps one by one and check the problem
i cant help you more than this because i am not an expert this solution helped more than 5 phones AFAIK
Sent from HTC WFS
Hi, thanks for the response, i also thought that it may be a touchscreen problem, but it got me thinking, that how could be this possible, when after a short time it start to work absolutely perfect.
I also tried to create a new google account just for testing so the possibility of a 3rd party application causing the problem is eliminated.
I have to mention though that after i place the first call the performance response time degrades significantly. That's why i think that it could be a radio problem as well.
I have to admit that i just recently purchased this digitizer on ebay, and it looked like a second hand unit so i might jut got screwed up.
As a last try before i try to change the digitizer once again, i'll try to upgrade to 2.3.5 as it was suggested.
I'm still on a stock ROM, i suppose there is no 2.3.5 official ROM so i'll have too ROOT the phone, right?
once again thanks for your help!
http://www.filefactory.com/file/c0a...5.3035H_7.53.39.03M_release_225747_signed.exe
this is 2.3.5 EU RUU from shipped roms thread, you can try this, if this doesnt work, there should be tutorials for how to install in this forum. i hope this helps
edit: here is a thread about upgrading 2.3.5 http://forum.xda-developers.com/showthread.php?t=1363693
Thank you very much, got my brothers device to work now
after i upgraded to 2.3.5 the fix is working! Thanks a lot!
Solved!!
Many many thanks!
Ciao.
Thanks brother
thanks brother..!!!
After many months of searching for solution, it is finally fixed.
It's a relief it's not a hardware issue. I am using custom 2.3.5 and it worked.
Thanks.
thanks brother, you saved my cel phone, I wonder which phones this works ???? I tried it with my wildfire s and is worked
nathatheboss said:
thanks brother, you saved my cel phone, I wonder which phones this works ???? I tried it with my wildfire s and is worked
Click to expand...
Click to collapse
the diag file used for this process is only compatible with wildfire s, i dont know if other phones have that kind of diag files
Sent from my HTC Wildfire S
Thanks for your how-to...
Sadly it didn't help for me, although I've successfully performed the DIAG boot on my S-OFF WFS. I'm running the latest version of alquez's Cyanogenmod 7.2.0-RC1-marvel-KANG (03-24).
I'm also not sure if I have the problem that is described in this thread.
Whenever I power on the phone and try the unlock-slide the first time, the slider jumps back after some pixels. Everytime, it's really nasty.
Maybe this is something else and I should start a new thead for it?
Thanks!! This really works!!! I had replaced the screen, but it only worked the left side. After applying your method, this little wilfire s works!!! My girlfriend will be very happy!!!
Thanks for the tut.
Sorry, i still have this proble in my phone, one question.
To do this tutorial, we must be S-OFF?
Thx
no need to be s-off, i have positive feedbacks with s-on devices
Sent from my Wildfire S using Tapatalk 2

[maguro] [paranoidandroid] I can´t wipe my phone

Hi,
Since this moring my phone is constantly rebooting. It first started when I tried to update 6 apps via the market. I´m on Paranoid Android 1.9.9.1. it worked smooth without any problems until today. I´ve alredy tried to reflash erverything but everytime i get the same result: the phone working for a minute and then suddenly out of the nowhere rebooting even if i don´t use it. Then i tried to wipe my phone which didn´t work either. Neither via cwm nor through the settings. Of course i have already searched the forum for possible solutions but it seems like i´m the only one who has ever experienced it. Could someone please led me to a thread wher my problem is discussed or provide me a solution i don´t what to do . Thanks in advance for everyone who is trying to help me.
P.S. I found out that i doesn´t reboot if i do not unlock it. If i unlock it either with sim inserted or not it reboots. WTF???
BigMops said:
Hi,
Since this moring my phone is constantly rebooting. It first started when I tried to update 6 apps via the market. I´m on Paranoid Android 1.9.9.1. it worked smooth without any problems until today. I´ve alredy tried to reflash erverything but everytime i get the same result: the phone working for a minute and then suddenly out of the nowhere rebooting even if i don´t use it. Then i tried to wipe my phone which didn´t work either. Neither via cwm nor through the settings. Of course i have already searched the forum for possible solutions but it seems like i´m the only one who has ever experienced it. Could someone please led me to a thread wher my problem is discussed or provide me a solution i don´t what to do . Thanks in advance for everyone who is trying to help me.
P.S. I found out that i doesn´t reboot if i do not unlock it. If i unlock it either with sim inserted or not it reboots. WTF???
Click to expand...
Click to collapse
Flash your phone back to stock first to see if that resolves the issue.
Petrovski80 said:
Flash your phone back to stock first to see if that resolves the issue.
Click to expand...
Click to collapse
I´ve already tried to do something similar, but the problem is that everytime I try to copy something to my sd it reboots.
BigMops said:
I´ve already tried to do something similar, but the problem is that everytime I try to copy something to my sd it reboots.
Click to expand...
Click to collapse
You don't need to copy anything to your sdcard. Flash back to stock using this.
BigMops said:
Hi,
Since this moring my phone is constantly rebooting. It first started when I tried to update 6 apps via the market. I´m on Paranoid Android 1.9.9.1. it worked smooth without any problems until today. I´ve alredy tried to reflash erverything but everytime i get the same result: the phone working for a minute and then suddenly out of the nowhere rebooting even if i don´t use it. Then i tried to wipe my phone which didn´t work either. Neither via cwm nor through the settings. Of course i have already searched the forum for possible solutions but it seems like i´m the only one who has ever experienced it. Could someone please led me to a thread wher my problem is discussed or provide me a solution i don´t what to do . Thanks in advance for everyone who is trying to help me.
P.S. I found out that i doesn´t reboot if i do not unlock it. If i unlock it either with sim inserted or not it reboots. WTF???
Click to expand...
Click to collapse
If you have any CPU apps that apply settings at boot maybe that's causing the reboots
Sent from my Galaxy Nexus using Tapatalk 2
ac3theone said:
If you have any CPU apps that apply settings at boot maybe that's causing the reboots
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
no i haven´t got any cpu apps installed and have neither played with the cyanogenmod options. Im going to flash JRO03C via Odin because i´ve got some problems with efrants guide.
EDIT: It worked thanks for the help guys

Constant Reboots!! PLEASE HELP!!!!

Hi guys,
I am using a Sony Ericsson Xperia Arc and am having a lot of trouble with the device constantly crashing and rebooting.
when this first happened these are the steps i took.
i completely wiped the device (factory reset, wipe dalvik cache, wipe cache partition, format system)
i then flashed Baseband 77 using flashtool
i then flashed fxp149 using flashtool
i then flashed Baseband 77 libs using CWM
i then flashed AOKP JB M1-R1 ROM using CWM
i then flashed gapps using CWM
i the reloaded all apps from the market and not applied any backups and yet it still rebooted all the time.
Since then i have tried using
Fusion 3.8
Fusion 3.9
Fusion 4.0
FXP 148
FXP 150
Stock Kernel inside ROM .zip file.
I have also tried putting it back to Baseband 72 but it made no difference.
None of these make any difference to my issue and yet before i had the issue, I had used all of these kernels except FXP 150 and they all worked fine with no issues at all.
I then decided to go all the way back to stock firmware as it is out of the box.
so I used flashtool and flashed LT18i_4.1.B.0.587_(1254-2716).ftf
I reloaded my applications and monitored the device only to see that by the next day, the problem had returned.
I am now at the end of my tether and do not know what else i can possibly do to figure out the issue.
the device has not been dropped or damaged in any way so there is no reason for a hardware fault.
i desperately NEED this device to be working as i use it on a daily basis for my business and cannot live with out it.
IF THERE IS ANYONE OUT THERE THAT COULD PLEASE PLEASE PLEASE HELP I WOULD BE FOREVER IN YOUR DEBT!!!!!!!
i also have a logcat that i was running in the background when one of the reboots happened
not sure if that can tell anyone anything but i have it if it does
First flash stock kernel (587), after flash the rom compatible with kernel. Remember full wipe before
have you tried not to restore your apps? Maybe one of them causes the problem. I'd try to stick with the clean (stock) rom an check if it still reboots. If it does I guess your device is ready for ebay
Could be a loose battery, try a bit of paper between the battery and the cover and see if that helps.
XperienceD said:
Could be a loose battery, try a bit of paper between the battery and the cover and see if that helps.
Click to expand...
Click to collapse
thanks for the suggestion but my battery is not loose and i have tried your method but with the same results.
weaselmetal said:
have you tried not to restore your apps? Maybe one of them causes the problem. I'd try to stick with the clean (stock) rom an check if it still reboots. If it does I guess your device is ready for ebay
Click to expand...
Click to collapse
hmmm i thought if that were the case there would be others experiencing it too.
i will take your idea and post results.
thank you very much
rod555 said:
First flash stock kernel (587), after flash the rom compatible with kernel. Remember full wipe before
Click to expand...
Click to collapse
i tried this, unfortunately i had the same issues occurring.
thank you for your suggestion
Needs a trip to the Service Centre then by the sounds of it.
XperienceD said:
Needs a trip to the Service Centre then by the sounds of it.
Click to expand...
Click to collapse
yes i am starting to think that may be my next move
will i have an issue with getting it repaired since i have unlocked my bootloader, flashed different kernels and roms and rooted the device?
if so, is there any way i can get it back to official "out of the box" state?
Flash a stock ftf and get the bootloader relocked. Having it rooted is fine
Sent from my lt18 using xda premium
tangosierra_ said:
Flash a stock ftf and get the bootloader relocked. Having it rooted is fine
Sent from my lt18 using xda premium
Click to expand...
Click to collapse
any chance you could explain a little about how to do that or possibly provide links to downloads or pages of instructions?
plastic_prophet said:
any chance you could explain a little about how to do that or possibly provide links to downloads or pages of instructions?
Click to expand...
Click to collapse
Here:- http://forum.xda-developers.com/showthread.php?t=1324703
Sent from my LT15i using xda premium
i have come across something quite interesting.
i had someone look at the logcat i had running live when i had a reboot and it showed that the last thing to function before the reboot was wifi scanning. they suggested i try turning off wifi and running the live logcat again to see if any reboots occured.
it has now been just over 48 hours and i have not had a reboot at all. i know is because my terminal session is still running the live logcat.
is there anyone that could suggest why this may be happening?
i mean, i know its wifi that is causing the problem, but would that be a hardware issue that could be fixed under warranty? or something else?
any suggestions are appreciated as always
plastic_prophet said:
i have come across something quite interesting.
i had someone look at the logcat i had running live when i had a reboot and it showed that the last thing to function before the reboot was wifi scanning. they suggested i try turning off wifi and running the live logcat again to see if any reboots occured.
it has now been just over 48 hours and i have not had a reboot at all. i know is because my terminal session is still running the live logcat.
is there anyone that could suggest why this may be happening?
i mean, i know its wifi that is causing the problem, but would that be a hardware issue that could be fixed under warranty? or something else?
any suggestions are appreciated as always
Click to expand...
Click to collapse
i don't think i can help, i just wanna say that i had (have) the same problem. I said had/have because probably I still have the issue, but i don't notice it that often. Before, I had my phone set to ask for pin code, but now I have removed it to avoid being unreachable if a restart occurs. I have raised the issue long time ago, but really didn't find any answer. Other ppl had same problem with their phone (look at the thread i started about this issue http://forum.xda-developers.com/showthread.php?t=1765537)
I also have HTC desire in daily use with CM7.2, that also reboots quite often. So I don't think the phones are broken. More likely it's kenel or rom or app issue, or some combination of those.
If you can tell me how to monitor things, I can do it on both phones, maybe we will figure out what's going on.
lalek said:
i don't think i can help, i just wanna say that i had (have) the same problem. I said had/have because probably I still have the issue, but i don't notice it that often. Before, I had my phone set to ask for pin code, but now I have removed it to avoid being unreachable if a restart occurs. I have raised the issue long time ago, but really didn't find any answer. Other ppl had same problem with their phone (look at the thread i started about this issue http://forum.xda-developers.com/showthread.php?t=1765537)
I also have HTC desire in daily use with CM7.2, that also reboots quite often. So I don't think the phones are broken. More likely it's kenel or rom or app issue, or some combination of those.
If you can tell me how to monitor things, I can do it on both phones, maybe we will figure out what's going on.
Click to expand...
Click to collapse
if you open a terminal session and type:
su
cd sdcard
logcat >> logcat.txt
it will create a .txt file and put the live logcat info into it.
you need to leave the terminal running in the background to make sure it continues to update
then when you see a reboot just get the logcat.txt file from the sd card and open it in wordpad or something. (notepad doesnt display properly)
have a look at the last thing that happened before the reboot and see what it tells you
mine had info about wifi scanning and showed that it had seen ssids
next step was to turn wifi off to see if the problem stayed or resolved.
good luck!! id love to hear how it goes

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