Develop Bugs

Issues on CM7 1.0-RC1.5-jordan-signed

First of all, I would like to thank everyone involved in making our Defy's so awesome.
Thanks to you all, as after getting all the info and help, I was successfully able to
upgraded to CM7 1.0-RC1.5-jordan-signed, and after few initial hiccups everything is working fine. Except the battery drainage issue. And I have been loving the new look and feel of my Defy ever since.
Today Morning. I've started getting a new problem. Whenever I want to call someone and I go to contacts, it force closes itself with following error:-
"The Process android.process.acore has stopped unexpectedly. Please try again."
I have restarted the phone and no respite from the problem.
Help please....

Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.

tdlr said:
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
Click to expand...
Click to collapse
Well, the last thing I did last night was that I installed two ADW themes. and also downloaded few wallpapers.
Do you think, the themes could have created this problem?

mandhir.s.bajwa said:
Do you think, the themes could have created this problem?
Click to expand...
Click to collapse
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.

tdlr said:
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
Click to expand...
Click to collapse
Thanks for the suggestions.
Will uninstall the new themes.
And as you said, Factory reset. If I do that, what exactly will happen.
Asking this because as mentioned before, I'm no longer on the version which came with phone and I am on CM7. so Factory reset will take me to which phase?

mandhir.s.bajwa said:
And as you said, Factory reset. If I do that, what exactly will happen.
Click to expand...
Click to collapse
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.

tdlr said:
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
Click to expand...
Click to collapse
well the link tells me what will happen on a stock rom. My question is. If I factory reset on CM7, will it take me to the original state or the default settings of CM7.

Flash cm7 again! maybe it helps.

guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?

Make a backup and try wiping via CWM. Both data and cache partition.
Sent from my ME525+ using Tapatalk

yashank said:
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Click to expand...
Click to collapse
You can flash any CM7 directly via recovery menu if yer on Froyo.
Sent from my ME525+ using Tapatalk

Recenty started getting few more issues.
1.> Phonebook crashing because of FC's. I'm hardly able to use my phonebook now
2.> Last night, messages stopped working. Again FC's.
3.> Today morning the native camera application stopped working.
And I have done following to overcome all the issues with no luck:-
wipes all cache including devik.
Did factory reset
reflashed with CM7 jordon 1.5
All failed to give me any respite from the errors.
Now I have downloaded cm7-110923-0710-Nightly.
Do let me know if this is an OK one. I've faced way too many errors and afraid of showing it off to anyone now as It might crash anytime.

Much to my disappointment, even flashing to newer nightly, I'm still getting the same errors.
Can someone provide me the 3.4.3-36-1.7 SBF? the one in the link provided earlier is not working.
Or any other solution.
The errors are way too much to ignore, and if this continues then I have to go back to Froyo. But I seriously love the new feel of the phone. All thanks to CM7.

need assistance ---defy just rebooting and rebooting after 2ndinit install
need assistance ---defy just rebooting and rebooting
i installed the rom amanger premium
after that i installed the 2ndInit from market for android and installed the latest version .....and after that i uncheck the usb debugging and restarted the defy
since then its auto rebooting from logo to black screen and back to logo ....
please help me i am new to this and really pissed off .......

Random Reboot and Random Black Screen

Lately I have been getting random reboots and random black screens. The phone will either reboot itself show the galaxy s3 screen then go to complete darkness or vibrate and go straight to complete darkness. This seems to be random and usually starts happening a week or so after flashing a rom or kernel. Right now I am using my own TW rom (in dev section) with kt kernel and team kernalizer scripts. But the kernel doesn't seem to matter as this happens regardless. Does anyone know whats going on? Also this started happening after I ran aokp 4.2.2 for awhile, then odin back to stock and issues started. I've also been having less battery life since then.
Someone please help

anyone?

aamir123 said:
anyone?
Click to expand...
Click to collapse
Running stock Odin may be an option, but here is what I would do first.
Flash the LJC firmware from the second firmware link in my signature. It's in the OP, but isn't immediately obvious. Just scroll a bit and you will see it.
Stop using KT and tkmod for now. These, simply put, are variables that you don't need to deal with right now. There is also a good chance it's a bug in your ROM.

Aerowinder said:
Running stock Odin may be an option, but here is what I would do first.
Flash the LJC firmware from the second firmware link in my signature. It's in the OP, but isn't immediately obvious. Just scroll a bit and you will see it.
Stop using KT and tkmod for now. These, simply put, are variables that you don't need to deal with right now. There is also a good chance it's a bug in your ROM.
Click to expand...
Click to collapse
Before I went to aokp I was using my rom very stably for a good while and others have been using it without problems, but I agree going to least common denominator (stock rom/kernel) sounds like a very good idea. I'll also flash the ljc firmware even though I haven't really had any problems with the 4.1.2 one.
Btw why ljc and not md5?

aamir123 said:
Before I went to aokp I was using my rom very stably for a good while and others have been using it without problems, but I agree going to least common denominator (stock rom/kernel) sounds like a very good idea. I'll also flash the ljc firmware even though I haven't really had any problems with the 4.1.2 one.
Btw why ljc and not md5?
Click to expand...
Click to collapse
Because it's somewhat likely the MD5 firmware is causing your problems. I can't use it on my phone, just kills battery. Maybe your phone has a more severe reaction to it.

Aerowinder said:
Because it's somewhat likely the MD5 firmware is causing your problems. I can't use it on my phone, just kills battery. Maybe your phone has a more severe reaction to it.
Click to expand...
Click to collapse
ok I guess I'll go back but I don't see why the md5 firmware would be a problem now after I was using it with no problem for a while.

Unless you are running 100% md5, it has been known to cause some issues. Seems a lot was done on that update from 4.1.1 - 4.1.2, and it doesn't always like to be mixed with older fw.
Sent from my SGH-T999L using XDA Premium 4 mobile app

DocHoliday77 said:
Unless you are running 100% md5, it has been known to cause some issues. Seems a lot was done on that update from 4.1.1 - 4.1.2, and it doesn't always like to be mixed with older fw.
Sent from my SGH-T999L using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well I flashed the LJC fw and so far it's been pretty stable, only having trouble with excess heat but will probably get better with time. Also I'm having trouble getting a logcat app running (catlog etc). The app opens I give it root permissions, then I get a black screen with loading ring. No log whatsoever, is that normal? tried on both fw btw.

just got another random reboot on ljc fw. any other ideas?

aamir123 said:
just got another random reboot on ljc fw. any other ideas?
Click to expand...
Click to collapse
Just a heads up, my phone was doing this for about 3 days, and then completely crashed. Check out my thread. Stock Rom, but rooted. Hope it doesn't happen to you.

cboss718 said:
Just a heads up, my phone was doing this for about 3 days, and then completely crashed. Check out my thread. Stock Rom, but rooted. Hope it doesn't happen to you.
Click to expand...
Click to collapse
Idk what the issue is I'm gonna go stock for a while without recovering and see if that will fix anything, if not maybe tmobile is the way to go. Btw I tried taking a log cat but get error saying that dev/log/main doesn't exist.

Ok I was doing good for a few hours after flashing stock and not restoring Google account until I got a random reboot just now. I was able to get a log cat tho so I'd anyone can look at it and help.
Sent from my SGH-T999 using xda app-developers app

anybody? Does anyonehave any ideas?

aamir123 said:
anybody? Does anyonehave any ideas?
Click to expand...
Click to collapse
That logcat contains 30 seconds of information. Looks like you pulled it after the device rebooted. It's probably going to be the kernel dmesg that we need. You get that one after the device reboots, but not the logcat.

Aerowinder said:
That logcat contains 30 seconds of information. Looks like you pulled it after the device rebooted. It's probably going to be the kernel dmesg that we need. You get that one after the device reboots, but not the logcat.
Click to expand...
Click to collapse
ok I will try to get that the next time it reboots. Hopefully it's a simple fix, but just not sure what the problem could be.

So I went all these days without a random reboot and finally got one today, but was unable to pull a dmesg as it said does not exist. What can I try to get a dmesg now?
Also the phone feels like it never shuts down, even when I choose to shutdown in the menu it ends up restarting itself then bootlooping or just restarting. I've also noticed that holding home and power to turn phone on works most of the time to get it back to the os only to have it crash shortly after. I press home and power until I see the white splashscreen then let power button go. but staying in os for more than a few mins right now is impossible.

Wifi Broke xperia s Was Fixed now Broke again

I am trying to get my WiFi working on .96 stock rom and optino to turn on is faded out., Tried resetting many times tried re installing software and moving everything on to stock rom kernel and firmware etc still does not work.
Was originally it was working on .96 firmware but done some updates went on a custom rom and found wifi not working. So reverted back to stock again and now to only find WiFi is not working on it again.
Any one here know how to fix this problem.

mentalghost said:
I am trying to get my wifi working on .96 stock rom and optino to turn on is faded out., Tried resetting many tiems tried re installing software and moving everything on to stock rom kernel and firmware etc still does not work.
Was originally it was working on .96 firmware but done some updates went on a custom rom and found wifi not working. So reverted back to stock again and now to only find wifi is not working on it again.
Any one here know how to fix this problem.
Click to expand...
Click to collapse
Try flash the wifi modules http://forum.xda-developers.com/showthread.php?p=46145682&highlight=module#post46145682 this will happen when you come from custom kermel like trinity kernel, you must flash back stock wifi modules to make the wifi working

chrissiong said:
Try flash the wifi modules http://forum.xda-developers.com/showthread.php?p=46145682&highlight=module#post46145682 this will happen when you come from custom kermel like trinity kernel, you must flash back stock wifi modules to make the wifi working
Click to expand...
Click to collapse
Thanks for the link. Do I just add them to my phone somewhere and then flash with recovery program?
Also will these work on other roms?
Flashed to phone however didn't work still no wifi after flashing with recovery program. Is it meant to say android devices updating as i didn't see that happen this time

mentalghost said:
Thanks for the link. Do I just add them to my phone somewhere and then flash with recovery program?
Also will these work on other roms?
Flashed to phone however didn't work still no wifi after flashing with recovery program. Is it meant to say android devices updating as i didn't see that happen this time
Click to expand...
Click to collapse
you are on .96 firmware right? Try flash the baseband from the original .96 ftf with flashtool, make sure exclude all the option except the baseband. Hope it helps

chrissiong said:
you are on .96 firmware right? Try flash the baseband from the original .96 ftf with flashtool, make sure exclude all the option except the baseband. Hope it helps
Click to expand...
Click to collapse
Just tried as advised and still the same working between 2 threads 5 people in different places and trying so many things lol its crazy. Am sure ill get to the bottom of this sooner rather than later I hope.

mentalghost said:
Just tried as advised and still the same working between 2 threads 5 people in different places and trying so many things lol its crazy. Am sure ill get to the bottom of this sooner rather than later I hope.
Click to expand...
Click to collapse
Just take it easy dude sometimes i wasted a couple hours just to search for solutions and i often get mad but i didnt give up since flashing baseband didnt work, i suggest you to flash back to original ftf since this is the last option

chrissiong said:
Just take it easy dude sometimes i wasted a couple hours just to search for solutions and i often get mad but i didnt give up since flashing baseband didnt work, i suggest you to flash back to original ftf since this is the last option
Click to expand...
Click to collapse
Where would I look at getting the original one that was gingerbread or first releases as ftf i have is .96 baseband
XperiaS_LT26i_6.2.B.1.96_1257-6919.ftf
Also took phone to shop and they even advised it is some software glitch bug hes had a few people with the same sort of problem and its sony that needs to fix it he was on about some part of the software when flashing is not being wiped out and re applied with new stuff and have to remove the files he even checked to see if the files where their and he said well its not that as plugged phone into a reader and shows the files being removed and re applied from new flash.
What other onces besides the XperiaS_LT26i_6.2.B.1.96_1257-6919.ftf I have is their ? might jsut get every single one of them starting from oldest to new n seeing if any work.

mentalghost said:
Where would I look at getting the original one that was gingerbread or first releases as ftf i have is .96 baseband
XperiaS_LT26i_6.2.B.1.96_1257-6919.ftf
Also took phone to shop and they even advised it is some software glitch bug hes had a few people with the same sort of problem and its sony that needs to fix it he was on about some part of the software when flashing is not being wiped out and re applied with new stuff and have to remove the files he even checked to see if the files where their and he said well its not that as plugged phone into a reader and shows the files being removed and re applied from new flash.
What other onces besides the XperiaS_LT26i_6.2.B.1.96_1257-6919.ftf I have is their ? might jsut get every single one of them starting from oldest to new n seeing if any work.
Click to expand...
Click to collapse
Just use the latest .96 ftf, make sure do the clean install

chrissiong said:
Just use the latest .96 ftf, make sure do the clean install
Click to expand...
Click to collapse
Well still not working. Solely beginning to give upon this.

mentalghost said:
Well still not working. Solely beginning to give upon this.
Click to expand...
Click to collapse
Hmm... Try to reflash to your previous ROM and kernel that has working WiFi. If this also doesn't helps, then I think is hardware related

chrissiong said:
Hmm... Try to reflash to your previous ROM and kernel that has working WiFi. If this also doesn't helps, then I think is hardware related
Click to expand...
Click to collapse
I know its not hardware related as I see my wifi option it comes on and goes out and fades away sometimes when hard resetting settings it will light up but then get stuck again, I been reading more about it and found it to be some bug within it and sony have yet to fix the bug that many devices have. tried reverting back to backed up firmware and kernel and no joy still

chrissiong said:
Hmm... Try to reflash to your previous ROM and kernel that has working WiFi. If this also doesn't helps, then I think is hardware related
Click to expand...
Click to collapse
Tried going right back to jingerbread on this it turns on starts scanning and then says error. When using wifi tools I get the error wifi stuck and have looked at sonys database and seems many are reporting the same sort of bugs on the xperia s and other devices with stuck wifi and cant turn on not matter what is done or they have tried.

Well I look and looked and looked.
RESOLVED after 4 bloody days.
After a shocking discovery this actually worked. But think it might be some bug that is within Sky WiFi thats resolved the problem
1 went to https://play.google.com/store/apps/details?id=com.bskyb.cloudwifi
Downloaded installed. Next logged into my account and shortly after I seen devices available to connect to but their cloud. Shortly after saving my settings phone locked up froze and restarted on me n rebooted and then noticed that my ? option was on for saying WiFi available clicked on it and wifi on powered phone down and back on and still on.

mentalghost said:
Well I look and looked and looked.
RESOLVED after 4 bloody days.
After a shocking discovery this actually worked. But think it might be some bug that is within Sky WiFi thats resolved the problem
1 went to https://play.google.com/store/apps/details?id=com.bskyb.cloudwifi
Downloaded installed. Next logged into my account and shortly after I seen devices available to connect to but their cloud. Shortly after saving my settings phone locked up froze and restarted on me n rebooted and then noticed that my ? option was on for saying WiFi available clicked on it and wifi on powered phone down and back on and still on.
Click to expand...
Click to collapse
Glad to know that your wifi is fixed:good::good:

chrissiong said:
Glad to know that your wifi is fixed:good::good:
Click to expand...
Click to collapse
Me to but guess what...... Its stopped working again. the rom I went on is bugy and it crashed n didn't come back on. Booted recovery back up i made and no wifi so this has goto be rom related somewhere or a problem in the builds

mentalghost said:
Me to but guess what...... Its stopped working again. the rom I went on is bugy and it crashed n didn't come back on. Booted recovery back up i made and no wifi so this has goto be rom related somewhere or a problem in the builds
Click to expand...
Click to collapse
Did you format system before flashing a rom? when doing major update, this step is optional

chrissiong said:
Did you format system before flashing a rom? when doing major update, this step is optional
Click to expand...
Click to collapse
I always do to make sure stuff is working like flashing rom wiping data cash etc n then flash and start up.

mentalghost said:
I always do to make sure stuff is working like flashing rom wiping data cash etc n then flash and start up.
Click to expand...
Click to collapse
Emm, i mean format system, it is under mount and storage in recovery. It shouldn't have any problem if you wipe the system before flashing

chrissiong said:
Emm, i mean format system, it is under mount and storage in recovery. It shouldn't have any problem if you wipe the system before flashing
Click to expand...
Click to collapse
Will give it a go now and see if this resolves the problem by wiping everything on it then flashing

Still no joy on this. Looks like something is totally messed up in the software firmware or rom not doing as it is meant to.

OP3 random restart

sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/

My congrats for the great autonomy ?
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?

Simone98RC said:
My congrats for the great autonomy
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?
Click to expand...
Click to collapse
everything is stock, still new of android so and ty

athais said:
everything is stock, still new of android so and ty
Click to expand...
Click to collapse
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?

Simone98RC said:
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?
Click to expand...
Click to collapse
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset

athais said:
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset
Click to expand...
Click to collapse
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.

Simone98RC said:
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.
Click to expand...
Click to collapse
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?

Flash another room
Seems to be an issue with OOS, I had the same problem, and flashed MIUI 8 and had 0 reboots. But when I flashed Fredoom OS based on OOS 3.2.7 my phone kept rebooting.

athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Are you using a case? I had a cheap eBay clear case on my phone and it wasn't moulded properly over the power button, there was no indent on the inside for the button to sit in so it used to turn off in my pocket and back on later and produced battery graphs similar to yours.
Hope this is a help.

athais said:
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?
Click to expand...
Click to collapse
Did your problem solved? I am having same problem.

I have the same problem. I am currently on 3.2.8 and also had this problem on beta 9. Few days ago it happened in front of me, the phone was on the desk nothing running in the background. That was kind of the soft reboot, didn't triggered my locked sim, (my sim card is locked needs to enter PIN when phone startup) and after that I checked Settings=>About Phone=>Status, the uptime didn't affected too, seemed nothing was happened. I think this also happened to some other people but they just didn't realize it.

Karthi91 said:
Did your problem solved? I am having same problem.
Click to expand...
Click to collapse
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Sent from my OnePlus3 using XDA Labs

bonham1988 said:
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Click to expand...
Click to collapse
Yes.. I'm on 3.2.8 and did factory rest also. No use
---------- Post added at 06:35 AM ---------- Previous post was at 06:32 AM ----------
athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Same for me. Is your problem solved? Please help me. It is really annoying. I have Pin setup for restart so when boot happens in night, if no input for pin phone stays off.

Can this be related to SIM carrier:Radio drivers?

I dont think so.. Because i havent changed Sim

Karthi91 said:
I dont think so.. Because i havent changed Sim
Click to expand...
Click to collapse
Try using non 4G/LTE SIMS.
I am facing the same problem.
My device is at service center.
Day one:No reboots.I asked them to put some SIM & then check.

I did that after reading your post. No luck. Are they replacing it? How many days since it is in service center?

Facing problem from last 2 weeks.
I submitted once last week.They clean flashed older rom.Worked fine for one day,then reboots started again.
Then this technician had remote session and flashed the rom OnePlus3_16_A.17_161118(OOS 3.2.8):Reboot frequency went too high.
Had to go to Service center for diagnose. 2 days now.No proper response from them.

I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that

Belyakovni said:
I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that
Click to expand...
Click to collapse
Seriously? That sounds like one of those hilarious Microsoft Answers sort of posts! Running the battery down will not get rid of "electricity or static from the phone", apart from anything else the battery protection circuit would not allow the battery to drop to zero volts as it's not good for li-on batteries.
The Oneplus 3 seems to like to soft restart, mine sometimes decides to do it 3-4 times a night (rarely during the day) and then is fine for awhile. Tell tale sign is the battery graph showing large gaps in the usage pattern. I would suggest that there is an inherent firmware issue judging by the number of people reporting the same issue on a number of different forums.

OP3 phone is un-usable please help!

Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM

the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.

tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue

the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.

Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks

New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.

the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though

the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.

New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
Click to expand...
Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!

what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/

New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
Click to expand...
Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM

the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
Click to expand...
Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.

tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM

the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
Please share the guide as I am also suffering with same problem.

Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks

download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart