sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
My congrats for the great autonomy ?
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?
Simone98RC said:
My congrats for the great autonomy
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?
Click to expand...
Click to collapse
everything is stock, still new of android so and ty
athais said:
everything is stock, still new of android so and ty
Click to expand...
Click to collapse
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?
Simone98RC said:
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?
Click to expand...
Click to collapse
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset
athais said:
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset
Click to expand...
Click to collapse
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.
Simone98RC said:
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.
Click to expand...
Click to collapse
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?
Flash another room
Seems to be an issue with OOS, I had the same problem, and flashed MIUI 8 and had 0 reboots. But when I flashed Fredoom OS based on OOS 3.2.7 my phone kept rebooting.
athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Are you using a case? I had a cheap eBay clear case on my phone and it wasn't moulded properly over the power button, there was no indent on the inside for the button to sit in so it used to turn off in my pocket and back on later and produced battery graphs similar to yours.
Hope this is a help.
athais said:
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?
Click to expand...
Click to collapse
Did your problem solved? I am having same problem.
I have the same problem. I am currently on 3.2.8 and also had this problem on beta 9. Few days ago it happened in front of me, the phone was on the desk nothing running in the background. That was kind of the soft reboot, didn't triggered my locked sim, (my sim card is locked needs to enter PIN when phone startup) and after that I checked Settings=>About Phone=>Status, the uptime didn't affected too, seemed nothing was happened. I think this also happened to some other people but they just didn't realize it.
Karthi91 said:
Did your problem solved? I am having same problem.
Click to expand...
Click to collapse
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Sent from my OnePlus3 using XDA Labs
bonham1988 said:
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Click to expand...
Click to collapse
Yes.. I'm on 3.2.8 and did factory rest also. No use
---------- Post added at 06:35 AM ---------- Previous post was at 06:32 AM ----------
athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Same for me. Is your problem solved? Please help me. It is really annoying. I have Pin setup for restart so when boot happens in night, if no input for pin phone stays off.
Can this be related to SIM carrier:Radio drivers?
I dont think so.. Because i havent changed Sim
Karthi91 said:
I dont think so.. Because i havent changed Sim
Click to expand...
Click to collapse
Try using non 4G/LTE SIMS.
I am facing the same problem.
My device is at service center.
Day one:No reboots.I asked them to put some SIM & then check.
I did that after reading your post. No luck. Are they replacing it? How many days since it is in service center?
Facing problem from last 2 weeks.
I submitted once last week.They clean flashed older rom.Worked fine for one day,then reboots started again.
Then this technician had remote session and flashed the rom OnePlus3_16_A.17_161118(OOS 3.2.8):Reboot frequency went too high.
Had to go to Service center for diagnose. 2 days now.No proper response from them.
I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that
Belyakovni said:
I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that
Click to expand...
Click to collapse
Seriously? That sounds like one of those hilarious Microsoft Answers sort of posts! Running the battery down will not get rid of "electricity or static from the phone", apart from anything else the battery protection circuit would not allow the battery to drop to zero volts as it's not good for li-on batteries.
The Oneplus 3 seems to like to soft restart, mine sometimes decides to do it 3-4 times a night (rarely during the day) and then is fine for awhile. Tell tale sign is the battery graph showing large gaps in the usage pattern. I would suggest that there is an inherent firmware issue judging by the number of people reporting the same issue on a number of different forums.
Related
First of all, I would like to thank everyone involved in making our Defy's so awesome.
Thanks to you all, as after getting all the info and help, I was successfully able to
upgraded to CM7 1.0-RC1.5-jordan-signed, and after few initial hiccups everything is working fine. Except the battery drainage issue. And I have been loving the new look and feel of my Defy ever since.
Today Morning. I've started getting a new problem. Whenever I want to call someone and I go to contacts, it force closes itself with following error:-
"The Process android.process.acore has stopped unexpectedly. Please try again."
I have restarted the phone and no respite from the problem.
Help please....
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
tdlr said:
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
Click to expand...
Click to collapse
Well, the last thing I did last night was that I installed two ADW themes. and also downloaded few wallpapers.
Do you think, the themes could have created this problem?
mandhir.s.bajwa said:
Do you think, the themes could have created this problem?
Click to expand...
Click to collapse
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
tdlr said:
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
Click to expand...
Click to collapse
Thanks for the suggestions.
Will uninstall the new themes.
And as you said, Factory reset. If I do that, what exactly will happen.
Asking this because as mentioned before, I'm no longer on the version which came with phone and I am on CM7. so Factory reset will take me to which phase?
mandhir.s.bajwa said:
And as you said, Factory reset. If I do that, what exactly will happen.
Click to expand...
Click to collapse
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
tdlr said:
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
Click to expand...
Click to collapse
well the link tells me what will happen on a stock rom. My question is. If I factory reset on CM7, will it take me to the original state or the default settings of CM7.
Flash cm7 again! maybe it helps.
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Make a backup and try wiping via CWM. Both data and cache partition.
Sent from my ME525+ using Tapatalk
yashank said:
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Click to expand...
Click to collapse
You can flash any CM7 directly via recovery menu if yer on Froyo.
Sent from my ME525+ using Tapatalk
Recenty started getting few more issues.
1.> Phonebook crashing because of FC's. I'm hardly able to use my phonebook now
2.> Last night, messages stopped working. Again FC's.
3.> Today morning the native camera application stopped working.
And I have done following to overcome all the issues with no luck:-
wipes all cache including devik.
Did factory reset
reflashed with CM7 jordon 1.5
All failed to give me any respite from the errors.
Now I have downloaded cm7-110923-0710-Nightly.
Do let me know if this is an OK one. I've faced way too many errors and afraid of showing it off to anyone now as It might crash anytime.
Much to my disappointment, even flashing to newer nightly, I'm still getting the same errors.
Can someone provide me the 3.4.3-36-1.7 SBF? the one in the link provided earlier is not working.
Or any other solution.
The errors are way too much to ignore, and if this continues then I have to go back to Froyo. But I seriously love the new feel of the phone. All thanks to CM7.
need assistance ---defy just rebooting and rebooting after 2ndinit install
need assistance ---defy just rebooting and rebooting
i installed the rom amanger premium
after that i installed the 2ndInit from market for android and installed the latest version .....and after that i uncheck the usb debugging and restarted the defy
since then its auto rebooting from logo to black screen and back to logo ....
please help me i am new to this and really pissed off .......
Hi guys,
I am using a Sony Ericsson Xperia Arc and am having a lot of trouble with the device constantly crashing and rebooting.
when this first happened these are the steps i took.
i completely wiped the device (factory reset, wipe dalvik cache, wipe cache partition, format system)
i then flashed Baseband 77 using flashtool
i then flashed fxp149 using flashtool
i then flashed Baseband 77 libs using CWM
i then flashed AOKP JB M1-R1 ROM using CWM
i then flashed gapps using CWM
i the reloaded all apps from the market and not applied any backups and yet it still rebooted all the time.
Since then i have tried using
Fusion 3.8
Fusion 3.9
Fusion 4.0
FXP 148
FXP 150
Stock Kernel inside ROM .zip file.
I have also tried putting it back to Baseband 72 but it made no difference.
None of these make any difference to my issue and yet before i had the issue, I had used all of these kernels except FXP 150 and they all worked fine with no issues at all.
I then decided to go all the way back to stock firmware as it is out of the box.
so I used flashtool and flashed LT18i_4.1.B.0.587_(1254-2716).ftf
I reloaded my applications and monitored the device only to see that by the next day, the problem had returned.
I am now at the end of my tether and do not know what else i can possibly do to figure out the issue.
the device has not been dropped or damaged in any way so there is no reason for a hardware fault.
i desperately NEED this device to be working as i use it on a daily basis for my business and cannot live with out it.
IF THERE IS ANYONE OUT THERE THAT COULD PLEASE PLEASE PLEASE HELP I WOULD BE FOREVER IN YOUR DEBT!!!!!!!
i also have a logcat that i was running in the background when one of the reboots happened
not sure if that can tell anyone anything but i have it if it does
First flash stock kernel (587), after flash the rom compatible with kernel. Remember full wipe before
have you tried not to restore your apps? Maybe one of them causes the problem. I'd try to stick with the clean (stock) rom an check if it still reboots. If it does I guess your device is ready for ebay
Could be a loose battery, try a bit of paper between the battery and the cover and see if that helps.
XperienceD said:
Could be a loose battery, try a bit of paper between the battery and the cover and see if that helps.
Click to expand...
Click to collapse
thanks for the suggestion but my battery is not loose and i have tried your method but with the same results.
weaselmetal said:
have you tried not to restore your apps? Maybe one of them causes the problem. I'd try to stick with the clean (stock) rom an check if it still reboots. If it does I guess your device is ready for ebay
Click to expand...
Click to collapse
hmmm i thought if that were the case there would be others experiencing it too.
i will take your idea and post results.
thank you very much
rod555 said:
First flash stock kernel (587), after flash the rom compatible with kernel. Remember full wipe before
Click to expand...
Click to collapse
i tried this, unfortunately i had the same issues occurring.
thank you for your suggestion
Needs a trip to the Service Centre then by the sounds of it.
XperienceD said:
Needs a trip to the Service Centre then by the sounds of it.
Click to expand...
Click to collapse
yes i am starting to think that may be my next move
will i have an issue with getting it repaired since i have unlocked my bootloader, flashed different kernels and roms and rooted the device?
if so, is there any way i can get it back to official "out of the box" state?
Flash a stock ftf and get the bootloader relocked. Having it rooted is fine
Sent from my lt18 using xda premium
tangosierra_ said:
Flash a stock ftf and get the bootloader relocked. Having it rooted is fine
Sent from my lt18 using xda premium
Click to expand...
Click to collapse
any chance you could explain a little about how to do that or possibly provide links to downloads or pages of instructions?
plastic_prophet said:
any chance you could explain a little about how to do that or possibly provide links to downloads or pages of instructions?
Click to expand...
Click to collapse
Here:- http://forum.xda-developers.com/showthread.php?t=1324703
Sent from my LT15i using xda premium
i have come across something quite interesting.
i had someone look at the logcat i had running live when i had a reboot and it showed that the last thing to function before the reboot was wifi scanning. they suggested i try turning off wifi and running the live logcat again to see if any reboots occured.
it has now been just over 48 hours and i have not had a reboot at all. i know is because my terminal session is still running the live logcat.
is there anyone that could suggest why this may be happening?
i mean, i know its wifi that is causing the problem, but would that be a hardware issue that could be fixed under warranty? or something else?
any suggestions are appreciated as always
plastic_prophet said:
i have come across something quite interesting.
i had someone look at the logcat i had running live when i had a reboot and it showed that the last thing to function before the reboot was wifi scanning. they suggested i try turning off wifi and running the live logcat again to see if any reboots occured.
it has now been just over 48 hours and i have not had a reboot at all. i know is because my terminal session is still running the live logcat.
is there anyone that could suggest why this may be happening?
i mean, i know its wifi that is causing the problem, but would that be a hardware issue that could be fixed under warranty? or something else?
any suggestions are appreciated as always
Click to expand...
Click to collapse
i don't think i can help, i just wanna say that i had (have) the same problem. I said had/have because probably I still have the issue, but i don't notice it that often. Before, I had my phone set to ask for pin code, but now I have removed it to avoid being unreachable if a restart occurs. I have raised the issue long time ago, but really didn't find any answer. Other ppl had same problem with their phone (look at the thread i started about this issue http://forum.xda-developers.com/showthread.php?t=1765537)
I also have HTC desire in daily use with CM7.2, that also reboots quite often. So I don't think the phones are broken. More likely it's kenel or rom or app issue, or some combination of those.
If you can tell me how to monitor things, I can do it on both phones, maybe we will figure out what's going on.
lalek said:
i don't think i can help, i just wanna say that i had (have) the same problem. I said had/have because probably I still have the issue, but i don't notice it that often. Before, I had my phone set to ask for pin code, but now I have removed it to avoid being unreachable if a restart occurs. I have raised the issue long time ago, but really didn't find any answer. Other ppl had same problem with their phone (look at the thread i started about this issue http://forum.xda-developers.com/showthread.php?t=1765537)
I also have HTC desire in daily use with CM7.2, that also reboots quite often. So I don't think the phones are broken. More likely it's kenel or rom or app issue, or some combination of those.
If you can tell me how to monitor things, I can do it on both phones, maybe we will figure out what's going on.
Click to expand...
Click to collapse
if you open a terminal session and type:
su
cd sdcard
logcat >> logcat.txt
it will create a .txt file and put the live logcat info into it.
you need to leave the terminal running in the background to make sure it continues to update
then when you see a reboot just get the logcat.txt file from the sd card and open it in wordpad or something. (notepad doesnt display properly)
have a look at the last thing that happened before the reboot and see what it tells you
mine had info about wifi scanning and showed that it had seen ssids
next step was to turn wifi off to see if the problem stayed or resolved.
good luck!! id love to hear how it goes
Hello, Good Day to all! I wont take too much of your time but please help me!
My Oneplus 3 suddenly bricked itself, I dont know how or why but it just powered off and then when I tried to boot it up it was hard bricked. Now I've managed to fix it by following the Mega Unbrick guide for Oneplus 3 and it boots up, but the problem is it crashes during boot, and it randomly crashes after a few minutes which then leads to the boot logo crash, I have to "let it rest" so to speak for a few minutes so that it would bypass the boot crashes. Once it got past the crashes some apps are not responding like Twitter, Messenger and so on. Stock apps are fine it's the newly downloaded ones that are not responding, I tried numerous factory resets using the stock recovery and TWRP but no luck.
I am on Nougat 7.1.1 on the latest OxygenOS version, Unlocked bootloader with systemless root. I haven't tried flashing a custom rom the only thing I tried to flash was the Stock Rom. I also noticed that the WiFi and the Data/Signal was particularly weaker since the messages would not load, I need to actually check the app for it to sync. When I got Messenger somehow working, the messages would not even load up.
Any ideas what the problem is? Any help is deeply appreciated, Thanks in Advance!
Hi.. Good Day
This may be a motherboard issue why don't u give ur phone to service center to get it checked up once
RiskTaker10 said:
Hello, Good Day to all! I wont take too much of your time but please help me!
My Oneplus 3 suddenly bricked itself, I dont know how or why but it just powered off and then when I tried to boot it up it was hard bricked. Now I've managed to fix it by following the Mega Unbrick guide for Oneplus 3 and it boots up, but the problem is it crashes during boot, and it randomly crashes after a few minutes which then leads to the boot logo crash, I have to "let it rest" so to speak for a few minutes so that it would bypass the boot crashes. Once it got past the crashes some apps are not responding like Twitter, Messenger and so on. Stock apps are fine it's the newly downloaded ones that are not responding, I tried numerous factory resets using the stock recovery and TWRP but no luck.
I am on Nougat 7.1.1 on the latest OxygenOS version, Unlocked bootloader with systemless root. I haven't tried flashing a custom rom the only thing I tried to flash was the Stock Rom. I also noticed that the WiFi and the Data/Signal was particularly weaker since the messages would not load, I need to actually check the app for it to sync. When I got Messenger somehow working, the messages would not even load up.
Any ideas what the problem is? Any help is deeply appreciated, Thanks in Advance!
Click to expand...
Click to collapse
This sounds like an hardware issue, have you tried method 2 of the unbrick tool, perhaps you could try to re-download it, have you unzipped it? If it boots let it boot and then upgrade to a new OOS version and then you can do whatever you want. If it doesn't work after you followed my suggestions you might wanna contact Oneplus, don't worry even though your bootloader is unlocked you still have full warranty..
Puddi_Puddin said:
This sounds like an hardware issue, have you tried method 2 of the unbrick tool, perhaps you could try to re-download it, have you unzipped it? If it boots let it boot and then upgrade to a new OOS version and then you can do whatever you want. If it doesn't work after you followed my suggestions you might wanna contact Oneplus, don't worry even though your bootloader is unlocked you still have full warranty..
Click to expand...
Click to collapse
I did the method 2 of the unbrick tool, I've done it like twice or thrice now. I have the latest version of OOS, I am afraid to flash a custom rom because after it flashes in TWRP it immediately crashes, it does not even give me a chance to clear the dalvik or reboot. It crashes no reboot or anything.
But thank you I didn't expect anyone would reply well I regained my faith in humanity in forums
Sidenote: What custom rom would you suggest? or is the stock rom better?
RiskTaker10 said:
I did the method 2 of the unbrick tool, I've done it like twice or thrice now. I have the latest version of OOS, I am afraid to flash a custom rom because after it flashes in TWRP it immediately crashes, it does not even give me a chance to clear the dalvik or reboot. It crashes no reboot or anything.
But thank you I didn't expect anyone would reply well I regained my faith in humanity in forums
Sidenote: What custom rom would you suggest? or is the stock rom better?
Click to expand...
Click to collapse
I would suggest VertexOS. It's simple and really fast, EAS and Voxpopuli takes peformance per watt to the next level, if you like feature you might try Zenixx RR.
hrishikeshgramani said:
Hi.. Good Day
This may be a motherboard issue why don't u give ur phone to service center to get it checked up once
Click to expand...
Click to collapse
Unfortunately that is out of the question, there is no Service Center for Oneplus where I live so I cant get it checked ASAP
Puddi_Puddin said:
I would suggest VertexOS. It's simple and really fast, EAS and Voxpopuli takes peformance per watt to the next level, if you like feature you might try Zenixx RR.
Click to expand...
Click to collapse
Thanks for the suggestion! Should I YOLO and flash a custom rom even though my phone is like this?
RiskTaker10 said:
Thanks for the suggestion! Should I YOLO and flash a custom rom even though my phone is like this?
Click to expand...
Click to collapse
You can always try..
Puddi_Puddin said:
You can always try..
Click to expand...
Click to collapse
Okay thanks good citizen of XDA I'll try to flash a custom rom and I'll try to report back here ASAP
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
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Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
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Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
Click to expand...
Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
Click to expand...
Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart
i recently flashed magisk on this phone through odin methodm it works. but my mobile network keeps resetting. i havenno idea why. as soon as i download something or do normal tasks it just diesm i haven no idea on what's going on.
UPDATE: this problem still exists after uninstalling magisk. what happened? i am gonna try to flash new firmware and see if something happens
Update: please someone help me. this is getting annoying i don't know what to do. please. i have finally found my perfect non laggy rom! which is stock. but the mobile data glitch is just... i attached the video below. please someone. if you want logs i can give
Your browser is not able to display this video.
Captain_cookie_200 said:
Update: please someone help me. this is getting annoying i don't know what to do. please. i have finally found my perfect non laggy rom! which is stock. but the mobile data glitch is just... i attached the video below. please someone. if you want logs i can give
View attachment 5691215
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I connected my laptop to the hotspot while taking a class. and my mobile service just disspears as you can see
is someone gonna help me with this? i dont see anyone else having this problem. nor am i getting answers from anywhere. I am just stuck with unoptimised laggy GSI'S? rip me.
Hello mate sorry for the wait, https://forum.xda-developers.com/t/fixed-rooted-a325m-suddenly-no-imei-no-sim.4386753/post-86588571 here the solution, have a good day
i actually followed that tutorial deleting the imei many times but the problem always presisted. like 5-15 times
Same thing happening, also using the same phone. This is insane
Captain_cookie_200 said:
i actually followed that tutorial deleting the imei many times but the problem always presisted. like 5-15 times
Click to expand...
Click to collapse
I also followed the same tutorial, but the issue still persists.
Franzyy said:
Same thing happening, also using the same phone. This is insane
I also followed the same tutorial, but the issue still persists.
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Click to collapse
i would just recommend switching to GSI at this point if you really want the mobile data back. i dont think this is going to be fixed till the next firmware update. GSI fixes this. i am personally using crdroid 8.8 it works the smoothest out of all of them. the battery drain is an issue but i can live with it. i dont think samsung is going to push out a firmware update soon. i bet they dont even know this issue exists in the firmware. this is why i never wanted to go with a midranger from samsung. they dont care about us. well.
Captain_cookie_200 said:
i would just recommend switching to GSI at this point if you really want the mobile data back. i dont think this is going to be fixed till the next firmware update. GSI fixes this. i am personally using crdroid 8.8 it works the smoothest out of all of them. the battery drain is an issue but i can live with it. i dont think samsung is going to push out a firmware update soon. i bet they dont even know this issue exists in the firmware. this is why i never wanted to go with a midranger from samsung. they dont care about us. well.
Click to expand...
Click to collapse
For the battery drain you can try reset battery info with ACC, stratophere x performance or root essentials (deprecate)
Franzyy said:
Same thing happening, also using the same phone. This is insane
I also followed the same tutorial, but the issue still persists.
Click to expand...
Click to collapse
What did you do? it made my imei dead but the tutorial fix it.
Did you put the imei folder in RO and activate offline mode and flash stock?
kilam9900 said:
What did you do? it made my imei dead but the tutorial fix it.
Did you put the imei folder in RO and activate offline mode and flash stock?
Click to expand...
Click to collapse
I fixed it by installing a custom rom.
kilam9900 said:
For the battery drain you can try reset battery info with ACC, stratophere x performance or root essentials (deprecate)
Click to expand...
Click to collapse
can you link me to those and instructions?
Captain_cookie_200 said:
can you link me to those and instructions?
Click to expand...
Click to collapse
of course,
ACC u just have to select the number on the CLI, juste type acc on termux and select the option (if u have unzip error with the module, just unpack and repack)
Stratosphere : The module, just type su -c strpmenu in termux and choose the option for reset battery
Root essentials : The app, just install it and select the option
I think the best and easiest way is Stratosphere
(For all of this, you need to charge your phone at 100%)