Hello,
I just got my Desire Z a week ago. The email worked perfectly with my company's exchange server. Two days ago, they migrate my account from Exchange 2003 to Exchange 2010. Now I can only receive email, but can not send email nor download email attachment. Tried several times to remove the account and create new one, no luck. Tried to install Touchdown, but it's only work for 30 days demo. My Desire Z is still in it's original condition. No root, no flash. Just add some apps from market.
Is there any solution for this problem? Without acess to my exchange server, basically this phone is useless for me.
Sent from my HTC Vision using XDA App
Read this post http://forum.xda-developers.com/showthread.php?t=832931
Supposed to be fixed, what ROM version are you on?
Related
Hello, I'm hoping someone can help.
I recently bought a HTC Desire and I'm loving it except for a big problem with my IMAP email account.
Everything worked perfectly for the first day. However the next morning I noticed I hadn't received any emails. I ended up deleting the account and starting again. No joy.. I ended up hard resetting the device and setting all back up. This time the only mail I received was what it hadn't received prior to resetting.
Now after numerous resets and support phone calls the device receives absolutely nothing yet it will send no problem. I have another account which works fine. Also the email account works fine on all other devices.
I understand the obvious question is whether I've configured the device correctly. Trust me I have.
Please can anyone suggest anything? It's almost like the Desire has cached something about my email account despite the data wipes..?
Many thanks in advance!
David
Just the same issue - "no mails"...
IMAP works perfectly here. I have one Exchange ActiveSync account and one IMAP account.
My IMAP gmail account is working perfectly here too. But I did had problem getting email notification to appear on the status bar which I manage to resolved.
I tried the imap but went back to just the gmail app as the gmail app had the emails come through much faster. I didn't find the imap and gmail worked well at all.
Tried an alternative mail client like K-9?
I'm using K-9 but I don't like it. I haven't yet found anything else that does push with IMAP though. K-9 doesn't work in the same way as other email apps for POP, which I use for another account. In fact it's unusable for me for POP on Gmail as it deletes msgs as soon as they arrive (they are not being deleted from server).
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Same problem over here with IMAP failing to retrieve new emails after a certain point. I think the built in client is having difficulty with some messages - if I use another mail client to delete the next email (after the Desire stopped receiving new mail), receiving springs back into life.
I'm going to take a closer look at this. My best guess is that the HTC email client has an obscure bug relating to a mis-implementation of the IMAP protocol. For all sorts of reasons, I'd like to get the HTC client working! Perhaps there's a workaround we can implement until a bug fix is released.
In short, definitely a bug.
I agree, there is definitely a bug in there - more than one. I think I'm going to be forced to go back to good old pop3 for emails on the Desire. Even then though, the HTC mail app doesn't do push. Maybe k9 will work better with pop3 than it does with IMAP. Although neither k9 or the gmail app copy and paste do they? So I don't know what is going to be best.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I have set up Exchange on my EVO and I am having an issue sending emails. Every time I try to send a new email, I got an error on the phone "Unable to send mail" and the email goes into the Outbox.
This is where it gets weird. The email does actually get sent, but it's sent 5 times. The really strange thing is that if I reply to an email I already have, it works fine with no errors. Everything else works perfect (Contacts, Calendar,polling, etc..)
I downloaded Moxier Mail to test that. Moixer mail sent the new emails with no issues so I think this has something to do with the HTC Mail app.
When I first got the phone this seemed to to work fine. I noticed this issue after I installed LockPicker. I uninstalled Lockpicker, but was still having a problem. With no other option, I did a hard reset and just setup exchange, but still got the error so I don't think lockpicker is the issue.
Any help would be awesome!
(By the way, I work for a company with 13,000 employees and they don't support Android so I can't do anything on that side)
Have you tried deleting the account from the HTC Mail App and then re-adding it? I've found every once in a while (when I was trying out the Eris) that it gets flaky and the easy fix is just to delete the account and re-add it.
Thank you for the suggestion, but I have tried that a couple times with no luck. As I mentioned, I even tried a hard reset and still got the error.
Is the email server actually an exchange server? Mine is a zimbra server and has a known issue with HTC exchange mail. This is being fixed in the 6.07 server update that rolls out in a couple weeks. Till then I've disabled email sync on the zimbra/exchange account and am using IMAP for email.
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Sent via the XDA Tapatalk App
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook. I'm aware of the previous bug in 2.1 where emails get deleted of the mail server if they are deleted from the phone.
After the OTA update, I am still able to download emails to both my Desire and notebook, but if I "refresh / check for new mail" HTC Mail deletes all previously downloaded emails in my inbox.
I tried K-9 Mail and the same thing happens!
Is there a setting that I'm missing? Appreciate any help!
I was having the same issue,but have resolved it by changing my account settings from POP3 to IMAP.
Hope this helps...
Sent from my HTC Desire using XDA App
Thanks, but changing to IMAP (server port 143) didn't help.
Same thing happens. Any other suggestions?
Called the Australian arm of HTC Customer Service and surprisingly got a call back in about an hour. They did some "tests" and now acknowledge the problem and promised to call me back in a few days with a solution. Fingers crossed!
Will post results if successful for others with this problem.
Mail missing
Hi
Having the same problem and changing to IMAP did not help.
This is wery iritating.
omb
Someone from another thread suggested a workaround by setting your native client (outlook) to NOT delete emails from the mail server after it has been downloaded.
This wont' work for me as I have size restrictions on my account.
I've just been forwarding the emails to myself and the emails get stored in my SENT folder. Irritating, I know, but at least I have a copy of it on my phone.
smpt change smtp
"smpt change smtp"
I'm not sure what you mean, could you please elaborate! Thanks.
Any fix on this yet...driving me crazy.
This sucks, I even flashed a rom from Modaco that's totally stock except it has root, did a wipe before and still have the same thing.
jk2 said:
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook.
Click to expand...
Click to collapse
After the Froyo update my HTC Mail app can't connnect to my google e-mail, using IMAP. I can still use my dedicated Gmail app for this, it's only the HTC mail app that will not connect.
Spoke with HTC Customer Service earlier, supposedly they're working on a patch to get the mail app working properly. Unfortunately, no indication of when!
I posted this in another thread:
Crap. I have the exact same problem. As soon as you download to your pc from the server the emails are gone. No solution yet? There is a workaround you can go to your native client (outlook) go to advanced setting and check "leave emails on server". Until this is fixed this is all we can do.
Here is a brief tutorial for Outlook 2003:
Under the Delivery section of the Advanced tab, Outlook 2003 lets you define how to handle downloaded and old emails on the mail server.
By default, Outlook 2003 downloads your emails from the server, and in effect deletes them from the server after successful downloads. Without needing access to the mail server itself, you can customize Outlook's email deletion behavior. Outlook 2003 gives you thee options.
Checking the Leave a copy of messages on the server checkbox instructs Outlook 2003 to leave a copy of your emails on the server indefinitely. You or your System Administrator will then need to delete the emails from the mail server itself.
Complementary options can refine how long, and under what conditions Outlook 2003 should leave a copy of your emails on the mail server; I have mine set to 30 days.
Hmmm...this must not be a very common problem at all. I seached a ton of threads and can't fine any complaints about this. Why the hell is this happening only two a few of us i have no clue???
Wiped data/cache before both rom installs.
Just wiped data/cache/ext and re-installed the third different (1 bone stock rom, 1 stock with ap2sd, one cyanogen fully custom) custom rom. Same problem as before. I've not given up and will hope for a fix in the next update from HTC or a patch.
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
jk2 said:
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
Click to expand...
Click to collapse
Thanks PM me and post here (i subscribed) if you hear anything also i'll do the same for you.
Hi, just had OTA software update to 2.12.110.4 and seems to have solved the problem................ finally
Thanks, do u have a link by chance?
Hello,
I have a question I can't seem to find the answer to anywhere. We are upgrading from Exchange 2003 to Exchange 2010 at my work, while testing Exchange 2010 I found out that activesync (push) email works great on iPhones and iPads, but not on my Droid Incredible . I can create the account just fine and manually refresh to see my mail, but if I have my exchange activesync email set to "as items arrive" and send myself a test email, I don't get it until I open up the email app and it refreshes.
I'm using the default htc email app, I have tried deleting and recreating my account several times. If I have the setting set to any thing else, like sync every 5 minutes it works just fine, but for some reason if it's set to as items arrive I won't get the email until I manually look at the email app. I can't deploy exchange 2010 with this going on as we have many other android users in the company.
Please help!
The Android native email application needs improvement no doubt. I use TouchDown as we have Exchange 2007 and are enforcing security policies. Those don't work too well with the native application.
Push works great, but it's a one time fee of $20, but in my opinion worth it.
Sent from my ADR6300 using XDA Premium App
Thanks RMarkwald! I downloaded and tried out TouchDown and it works great for Exchange 2010. At least I have a solution if users start complaining about push no longer working after we upgrade.
Hopefully htc will get an update out for this at some point because a simple thing like activesync should work on the stock email app.
Hey no problem! I think that the issue is more of an Android issue, not really HTC, cause it happens across the board. I've had nothing but issues before I purchased TD, and that was before we enabled PIN/security features. $20 is a lot, but my company purchased it for me, and I can use it on my Xoom without having to pay another $20, so IMO it's worth it.
Their support is great too, from the times I've contacted them with questions. I really like you can sync Tasks and manage your Out of Office too.
Hi there,
I have set up hotmail account on my htc one v, but seems I have some problems from day 1.
1. there are errors about failed sync
2. even trying to receive mail manually via standard mail soft I got info about "No new mails" - but I know that there are new mails.
It's my day 1 on htc one v.
I'm using official rom and soft.
I have provided correct account details and password.
any ideas?
m.hotmail.com server is down for almost 3 weeks already. A friend of mine with S3 has same problem.
The workaround is download Hotmail App from Google Play. It works as it has a validation process with a unique no.
well to be honest it sux totally especially a lot of apps are connected with that server -.-
no one is going to fix that? who should I contact about it?
http://answers.microsoft.com/en-us/windowslive/forum/hotmail
well seems that I need to wait for that
FIX
I also had problems with the hotmail sync, but today i made an system update and after that i visited hotmail.com with the stock browser.
Then i got the new e-mail notifications.
I hope this fixes your problems too.