IMAP Issues - Desire General

Hello, I'm hoping someone can help.
I recently bought a HTC Desire and I'm loving it except for a big problem with my IMAP email account.
Everything worked perfectly for the first day. However the next morning I noticed I hadn't received any emails. I ended up deleting the account and starting again. No joy.. I ended up hard resetting the device and setting all back up. This time the only mail I received was what it hadn't received prior to resetting.
Now after numerous resets and support phone calls the device receives absolutely nothing yet it will send no problem. I have another account which works fine. Also the email account works fine on all other devices.
I understand the obvious question is whether I've configured the device correctly. Trust me I have.
Please can anyone suggest anything? It's almost like the Desire has cached something about my email account despite the data wipes..?
Many thanks in advance!
David

Just the same issue - "no mails"...

IMAP works perfectly here. I have one Exchange ActiveSync account and one IMAP account.

My IMAP gmail account is working perfectly here too. But I did had problem getting email notification to appear on the status bar which I manage to resolved.

I tried the imap but went back to just the gmail app as the gmail app had the emails come through much faster. I didn't find the imap and gmail worked well at all.

Tried an alternative mail client like K-9?

I'm using K-9 but I don't like it. I haven't yet found anything else that does push with IMAP though. K-9 doesn't work in the same way as other email apps for POP, which I use for another account. In fact it's unusable for me for POP on Gmail as it deletes msgs as soon as they arrive (they are not being deleted from server).
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Same problem over here with IMAP failing to retrieve new emails after a certain point. I think the built in client is having difficulty with some messages - if I use another mail client to delete the next email (after the Desire stopped receiving new mail), receiving springs back into life.
I'm going to take a closer look at this. My best guess is that the HTC email client has an obscure bug relating to a mis-implementation of the IMAP protocol. For all sorts of reasons, I'd like to get the HTC client working! Perhaps there's a workaround we can implement until a bug fix is released.
In short, definitely a bug.

I agree, there is definitely a bug in there - more than one. I think I'm going to be forced to go back to good old pop3 for emails on the Desire. Even then though, the HTC mail app doesn't do push. Maybe k9 will work better with pop3 than it does with IMAP. Although neither k9 or the gmail app copy and paste do they? So I don't know what is going to be best.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Related

Yahoo and Hotmail - mark as read

I have had my lovely Desire since Thursday. First time using an Android phone and I love it.
One thing I have noticed is that my yahoo and hotmail accounts are not syncing the 'marked as read'. I have read the emails on the phone, but when I look at the mail on my laptop its still unread. Anyone had any simular issues?
try seven beta http://community.seven.com/main.php the problem you are having is that you have a pop connection to hotmail. So the phone keeps a copy of the emails rather than the push email which will understand read flags etc.
Sully
joen_ii said:
I have had my lovely Desire since Thursday. First time using an Android phone and I love it.
One thing I have noticed is that my yahoo and hotmail accounts are not syncing the 'marked as read'. I have read the emails on the phone, but when I look at the mail on my laptop its still unread. Anyone had any simular issues?
Click to expand...
Click to collapse
tbh your best bet is to do what i did and have your hotmail forwarded to a gmail account and use that gmail is much better and you can even get it to send as the hotmail addy. Also being a google phone it works a treat.

HTC Exchange Mail Sending Issue

I have set up Exchange on my EVO and I am having an issue sending emails. Every time I try to send a new email, I got an error on the phone "Unable to send mail" and the email goes into the Outbox.
This is where it gets weird. The email does actually get sent, but it's sent 5 times. The really strange thing is that if I reply to an email I already have, it works fine with no errors. Everything else works perfect (Contacts, Calendar,polling, etc..)
I downloaded Moxier Mail to test that. Moixer mail sent the new emails with no issues so I think this has something to do with the HTC Mail app.
When I first got the phone this seemed to to work fine. I noticed this issue after I installed LockPicker. I uninstalled Lockpicker, but was still having a problem. With no other option, I did a hard reset and just setup exchange, but still got the error so I don't think lockpicker is the issue.
Any help would be awesome!
(By the way, I work for a company with 13,000 employees and they don't support Android so I can't do anything on that side)
Have you tried deleting the account from the HTC Mail App and then re-adding it? I've found every once in a while (when I was trying out the Eris) that it gets flaky and the easy fix is just to delete the account and re-add it.
Thank you for the suggestion, but I have tried that a couple times with no luck. As I mentioned, I even tried a hard reset and still got the error.
Is the email server actually an exchange server? Mine is a zimbra server and has a known issue with HTC exchange mail. This is being fixed in the 6.07 server update that rolls out in a couple weeks. Till then I've disabled email sync on the zimbra/exchange account and am using IMAP for email.
-------------------------------------
Sent via the XDA Tapatalk App

What do you use, Gmail or HTC Mail?

Well, what do you use?
I use HTC Mail simple because of the home screen widget(hey, its a reason at least) even for my Gmail account(Note, my only account). I have set it as an Exchange mail "As mail arrives(Push)". Hopefully it'll be light at my battery(Theoretically it should, since it won't be repeatedly checking for mails).
What about you?
Somehow I always get 2 notifications (one gmail and one from the htc widget) eventhough I only want the htc one
I use HTC Mail because I think it's much better... especially since I have my hotmail & yahoo mail accounts configured in HTC mail... Another thing I like with HTC mail is that I can go back and read mails offline when I'm not connected to wifi since I don't have an unlimited data plan atm.
Some other things that makes HTC mail better is pinch to zoom, choose between regular or threaded email and much better handling copy / paste / stuff, even though it's implemented in gmail now it's nowhere as good as in HTC mail where selecting text works like a dream.
I use HTC Mail. I like the fact that I can read emails offline. Gmail used to have issues with opening attachments when it was on Eclair but the latest OTA seems to have addressed this issue.
Gmail app for me lol couldn't get on with HTCs mail app
really depends if you prefer pushmail or imap with scheduled retrieve...
I use gmail app as i use gmail as email provider. (but google really does need to stop ****ing around with attachment access, it's kinda ridiculous...)
i use k-9 to have push mail for all accounts.
Dragooon123 said:
Well, what do you use?
I use HTC Mail simple because of the home screen widget(hey, its a reason at least) even for my Gmail account(Note, my only account). I have set it as an Exchange mail "As mail arrives(Push)". Hopefully it'll be light at my battery(Theoretically it should, since it won't be repeatedly checking for mails).
What about you?
Click to expand...
Click to collapse
Then try to open an attachment twice its not possible via googlemail+exchange+htcmail... I hate that but its sadly true...
I use HTC Mail for my gmail account using exchange active sync and push, also pretty much just because of the widget. I have noticed that bug with attachments but it doesn't really affect me much.
Info
k-9 - i think the best , because it is a advancement of g-mail
meo said:
k-9 - i think the best , because it is a advancement of g-mail
Click to expand...
Click to collapse
Maybe yes, also ProfiMail seems to be very popular under the "Pro-Users". But i wonder if there will ever be a MailClient with proper GMail/Exchange support AND a usable UI that doesnt look like Windows CE...
Htc mail app. There is widget and push that is all in need.... Somehow attachments are fine for me now could this be latest update?
Sent from my HTC Desire using XDA App
Yahoo mail for android, only for yahoo obviously but messages are pushed instantly & when i delete mail its actually deleted, i found with htc mail it would only delete it from my phone, when i signed in online mail was still there.
Sent from my HTC Desire runing Android 2.2 via the XDA App
I had problems with HTC mail, and it used to send 2 mails everytime I send one.
So switched to Gmail app and Yahoo mail for Android app as they both push the mails. Also any deleted mails will be synchronised and removed from the actual accounts.
---------------------------------------------
HTC Desire still on 2.1
I have disabled Gmail because HTC mail can integrate any mail accounts I use. These include, but aren't limited to Gmail, Exchange and my service provider's primary mail account.
I used to have the Gmail App active as well, but I got really annoyed by the notifications that would pop up two times for my Gmail account. Last but not least I simply like HTC's interface choices, they fit much better into the big picture.
elburna said:
Then try to open an attachment twice its not possible via googlemail+exchange+htcmail... I hate that but its sadly true...
Click to expand...
Click to collapse
Attachments work fine for me.
phentex said:
really depends if you prefer pushmail or imap with scheduled retrieve...
I use gmail app as i use gmail as email provider. (but google really does need to stop ****ing around with attachment access, it's kinda ridiculous...)
Click to expand...
Click to collapse
Doesn't both got push mail? The HTC Mail does and when I used Gmail it behaved as if it had push mail(Which I believe it does).
Ive been using Both together. Gmail for my personal account and HTC Mail to manage my Exchange Server account for work. Both push and I only get individual notifications, each with their own icon. It works perfectly so I am a bit confused as to what may be causing others issues.
Gmail app for Gmail and HTC Mail for the MS Exchange server. I like the labels support in the Google app but the HTC app is much prettier and more fun to use.
The Gmail interface is very efficient for dealing with lots of email. Faster than the webpage on a desktop, dare I say
Dragooon123 said:
Attachments work fine for me.
Click to expand...
Click to collapse
Hmm thats strange. Have been searching for a solution for this for ever. But the second time i try to open attachements the App always says it's corrupt... and many other Users are reporting this... would you mind posting your settings...?
Thx

Hotmail ActiveSync Not Working

I can only sync TODAY'S MAILS.
The previous ones do not show up. I am sure I have the setting RIGHT.
Can anyone help me Thanx
Really? No one can help?
If I update to 2.50, will the problem be solved?
Hey, I'm also having some problems with Hotmail being setup as Exchange Activesync account.
I have found that it will not sync all emails, will not sync all folders and as soon as I delete an email it will automatically resync and re-download the deleted messages.
ARHD 5.2.2
Hi,
I'm also finding this EXACT problem! It's definitely something to do with the HTC mail app if that is what you two are using?
I did read somewhere that it's caused by the way the app syncs mails - from what I could deduce it logs on each time (or possibly at random, I'm not 100% sure) and this is seen as a threat by the Hotmail EAS system which then temporarily locks access to your account using Activesync!
I tested this theory by creating a new account, and configuring Improved Email (free on Market, by "mtwebster") and the account sync'd all day long. I then left my normal account for 24hrs, still locked, with Imp. Mail reporting "Connection Error". Tried again another 24hrs later using the non-HTC app and it sync'd fine too!
I then discovered the mic was busted and had to pick up a swap today...same issue with my Hotmail now, using the HTC Mail app!
My work EAS account sync's all day long without kicking up ANY fuss whatsoever!
Hotfail rides again...
Hope this helps,
Karl
Just an update update on this. It now works perfectly on
ARHD 6.1
Sent from my HTC Desire HD A9191 using XDA App

Email app only downloading old messages?

I have set up my email account with the Samsung built-in email app, but it seems to only download old messages. Right now I'm seeing emails from 2006. Is there any way to make it download the newest messages on the server, instead of the oldest ones? As it is now, it is totally useless.
On a related issue, if I want to use the built-in email app with my Gmail account (I would rather use a single email program for both Gmail and my work email without having to switch between apps), is there any way to get the "recent:" functionality working? When I try to set my username with recent: before my email address, as Gmail has you do to only get the last month of email, the Samsung mail app says my login is wrong.
Both of these worked fine with the HTC mail app on my old Hero, so I'm kind of surprised if Samsung's mail app can't do it.
Eric
What type of email do ypu have?
I've only tried it connecting to Gmail, with the Gmail POP3/SMTP servers. I know that Google encourages us to use the Gmail app for that, but it seems so strange that Samsung can't get their mail app to work properly with Gmail.
I've been using K-9 mail for the last few weeks, but it seems to have its own problems, but unlike the Samsung app it actually works reasonably well enough. Unfortunately I have yet to find a mail client that works as well as HTC's, though. Maybe I just need to learn how to program this thing and fix K-9 myself.
Eric

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