Trying to RUU but it doesn't detect USB - Desire Q&A, Help & Troubleshooting

Ok I'm following the steps on the unlockr.com to unroot my phone. It says plug phone into USB and select htc sync, but when I plug it in it just says turn on USB storage. I tried the RUU, but it doesnt detect USB connection?
What to do?

Have a look at this:
http://forum.xda-developers.com/showpost.php?p=10509780&postcount=102

And doing this will allow me to take it to alltel if needed without any problems? I have a CDMA device by the way!

Should do, but it won't put it back to S-ON. Apparently it doesn't go back on CDMA phones. The software should be stock, though

Ok because right now I can't activate my phone because it's not on the alltel software anymore. So i just want it back stock lol!

Question. Can I copy the RUU over the other ROM I have installed currently? It's cyanogen mod 7

Yep, follow the guide I posted and it will return the phone to the stock Desire software. Only the S-OFF will remain

Thanks! I have it back now, but I still can't activate. I have to call customer service I guess, but I don't know what to tell them.

Related

[Q] Have i killed my desire?

Hi All,
Apologies for my first post being a cry for help but im seriously screwed at the moment.
I have a UK t-Mobile Desire that came preinstalled with 2.1, and so the story of my rooting failure begins.
First of all i tried using Unrevoked 3.1 and apparently this worked, but i was no longer able to enter recovery mode at all.
Following this i tried applying the Amon Ra loader to my device. Once this was completed the phone was seemlingly working fine but i still could not get into recovery mode, it would jsut hang on the circular logo.
By now im pretty fedup with the whole thing and i decided to unroot my device using the unlocker video guide and the unmodified RUU from this site.
Now my device boots (i guess) but the screen no longer works, at all. All i want to do is restore my phone to its factory state so i can use it.
Can please anyone help a poor newbie out.
You haven't killed it, but you should have read this:
http://forum.xda-developers.com/showthread.php?t=749551
That includes a link to fix it, though it's not easy.
thanks for the response but according to the boot screen i had hboot 0.75
Your problem is SLCD. The bootloader is not relevant.
Sorry to be a complete numpty, but what process do i need to complete, there seem to be several options on that link.
thanks, i really appreciate any help
If you want to upgrade directly to Froyo just install this RUU (easy):
http://shipped-roms.com/shipped/Bra...3.00.32U_5.09.00.20_release_140022_signed.exe
If you want to try to get Android 2.1 back then this thread (difficult):
http://forum.xda-developers.com/showthread.php?t=750852
I just tried the "easy" option and got the following error message from the Rom update utility.
ERROR[131]: CUSTOMER ID ERROR
The ROM Update Utility cannot update your android phone
Please get the correct ROM Update Utilility and try again.
You need a goldcard in the phone.
Ok, thanks for your help.
I will dissapear for an hour or two and see if i can get this fixed.
Eitherway many thanks for your help
Insert the goldcard, run the RUU, and it will be fixed.
when i try to create the goldcard i get an "error: device not found" message when running the adb ****** command
you create the gold card in your pc not the phone. i think
I am doing it on my pc, but it would seem that my pc cant "see" the desire. Im guessing that either USB debugging is off, or the phone is connected to the pc in anotehr "mode"
sigh
you make the goldcard on pc. then insert it into the phone
It must be that USB debugging is off. Does anyone know how to turn this on remotely or without seeing the screen?
Just use the goldcard you originally used with the RUU that broke your screen.
Or did you use a t-mobile branded RUU?
I dont have it
I used the tmobile branded one
When you flash an RUU you are restored to factory defaults, so usb debugging is off.
It is possible to enable usb debugging blindly if you read the other link I posted. It's difficult. Without a goldcard you cannot flash an SLCD-compatible RUU, which is the only way you can recover the phone. There aren't any branded RUUs available that support SLCD.

Willing to pay to unroot HTC Desire

Hey guys,
I've a desire and decided to sell it but before that, i need to unroot it. I'm willing to pay.
Anyone interested?
Are you branded and do you know what was your software version out of the box.
What do you mean by branded? I got the set from M1 though..
I can't recall the orginal version but currently it is 2.13.707.1 after rooting with unrevoked.
Okay so you are in Singapore and need an Asian RUU.
Sounds like you have rooted but have not installed a custom ROM.
Download this RUU http://www.shipped-roms.com/downloa...00.32U_5.09.05.30_2_release_143921_signed.exe
Turn off your phone;
Turn on your phone holding the back button;
You have now entered "fastboot";
Plug you phone via the usb cable to the PC and then start the RUU.
And thats all?? No gold card or whatever sort of complex steps to get it unrooted?
If that's the correct ROM you won't need a gold card, it'll just work. If you get any error messages then chances are you were on another ROM originally
A gold card is only needed to move to a ROM not originally on your handset, e.g. I have an x.xx.405.x Desire so can only flash x.xx.405.x RUUs without a gold card
You need a goldcard if you are branded (for example having splash screen when booting and preinstalled apps by your carrier) and flashing a ROM or an update that is different software version from what you bought your phone with in the first place.
You should be unrooted just by doing the above.
After successful rooting i didn't do anything to the phone so it should work right? What will happen if it doesn't work? Will the phone be bricked?
No, just follow the steps and you will be unrooted.
I got this when i try running the ruu
error 5001 "please make sure you have finished any previous setup and closed other applications
Does it matter on what OS i'm doing this from? I'm currently using windows 7
Run it as admin.
Right click on the RUU and choose "run as administrator" (or sort of that).
RUUs run fine in Windows 7, I use Windows 7 Ultimate 64-bit and have no issues.
Obviously can't have any other programs installing when running an RUU as it is an installer in itself
I tired running as admin but still the same error pops up. I read from somewhere that HTC sync needs to be installed for it to work?
You don't need htc sync when you are in fastboot mode.
It's possible that the RUU which is a self-extracting archive can't be extracted properly. Check if you have the whole file and it's not corrupted, be sure that you have enough space to extract it (you probably have it).
Run the RUU on a fresh restart of the windows.
If you got another windows machine at hand you can do it on it.
Thanks for the help guys!
also you might want to check out many tutorials HOW TO on this forum or youtube etc

Can't boot into ROM or recovery

I have a rooted Desire on Orange UK and running LeeDroid. I have my main SD card and a spare (the spare is used for flashing any roms etc.). I've made both goldcards.
Recently I've had problems with my phone rebooting randomly and today it did the same (been meaning to get in touch with HTC for a motherboard replacement which I've read fixes it). Sometimes when this happens it gets stuck on the white HTC logo and the solution is to pull the battery and then wait a bit and turn on and then it's fine. However today I did just that and now I can't boot into the OS or recovery modes.
I had a generic RUU that I used to downgrade my bootloader previously so I thought running that to flash back to a generic rom would at least get me back to a starting position. However I'm getting the CID error running that, using both goldcards. This would suggest to me the goldcards aren't properly working now!
Obviously not being able to get into anything other than bootloader/fastboot I cannot connect via adb and I also can't attempt to remake a goldcard. The ideal solution would be to get it into recovery somehow just so I can re-flash a rom.
If my phone is buggered then will Orange/HTC be able to tell if it's rooted (I'm guessing they will have a way), or will they need to flash an Orange rom and thus remove the root when that happens? If I have no choice, who shall I contact Orange or HTC? If repair under warranty is unlikely I have insurance so luckily I am covered.
Any advice is welcome. Going to pop out for a bit to calm down my annoyance but will be online again later.
Simon.
Bump.
Will be returning via Phones4U today, unless anyone can come up with a last minute suggestion.
What errors do you get if you connect via USB and:
adb reboot recovery
...?
Did you run an undervolted/overvolted/overclocked ROM? If it wasn't stable, that will mess your phone up. Qualcomm can easily trace that, Orange can't, unless they refer back to them.
And yes, they will be able to tell if a device is still rooted. Not if you undo it with your stock RUU flash though.
------------------------------
- Sent via HTC Desire -
I get the CID error if I try to run an RUU.
I can't get into recovery and if I try to connect the phone using unrevoked/desire downgrade/adb through the command line it either says device not connected or please connect the device.
It wasn't under or over-volted.
Si Pie said:
I have a rooted Desire on Orange UK and running LeeDroid. I have my main SD card and a spare (the spare is used for flashing any roms etc.). I've made both goldcards.
Recently I've had problems with my phone rebooting randomly and today it did the same (been meaning to get in touch with HTC for a motherboard replacement which I've read fixes it). Sometimes when this happens it gets stuck on the white HTC logo and the solution is to pull the battery and then wait a bit and turn on and then it's fine. However today I did just that and now I can't boot into the OS or recovery modes.
I had a generic RUU that I used to downgrade my bootloader previously so I thought running that to flash back to a generic rom would at least get me back to a starting position. However I'm getting the CID error running that, using both goldcards. This would suggest to me the goldcards aren't properly working now!
Obviously not being able to get into anything other than bootloader/fastboot I cannot connect via adb and I also can't attempt to remake a goldcard. The ideal solution would be to get it into recovery somehow just so I can re-flash a rom.
If my phone is buggered then will Orange/HTC be able to tell if it's rooted (I'm guessing they will have a way), or will they need to flash an Orange rom and thus remove the root when that happens? If I have no choice, who shall I contact Orange or HTC? If repair under warranty is unlikely I have insurance so luckily I am covered.
Any advice is welcome. Going to pop out for a bit to calm down my annoyance but will be online again later.
Simon.
Click to expand...
Click to collapse
the creating golden card is now obsoleted method. It better, that you use unrevoked method to make new HDBOOT from www.unrevoked.com with following instructions. You can root easy and do everything you need only on rooted phone. I will reccomend also and make S-Off for full access in your phone. Everything in one place - http://forum.xda-developers.com/showthread.php?t=809328
Enjoy!
Thanks both.
I can't use unrevoked it says please connect the device.
Si Pie said:
Thanks both.
I can't use unrevoked it says please connect the device.
Click to expand...
Click to collapse
it means, the drivers are not installed. you can take it from
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
and you must read faq http://unrevoked.com/rootwiki/doku.php/public/unrevoked3
I've used unrevoked before without issue. Tried re-installing the drivers and it didn't work.
Is it because I can only get into fastboot/bootloader?
Si Pie said:
I've used unrevoked before without issue. Tried re-installing the drivers and it didn't work.
Is it because I can only get into fastboot/bootloader?
Click to expand...
Click to collapse
Nope. Unrevoked will work if your PC can see the phone. So you have a connection error caused either by a incomplete/faulty setup on the PC, or with your USB attachment (cable/connectors/ports).
------------------------------
- Sent via HTC Desire -
Thanks for everyone's help. I don't know why Unrevoked could not see the phone then. Had ensured the drivers were installed correctly in device manager etc.
I also have no idea why I would be getting CID failure when this has never caused me a problem previously. My suspicion is a hardware fault so I've sent to HTC for repair.
Got my phone back from HTC today, motherboard replaced

[Q] G2 can not connect to any network

after succesfully unlock the G2 with t-mobile unlock code, the phone can not connect to any network, not even with the t-mobile sim card. I did root the phone, and have PVT-ENG S-OFF, also i tried to ungrade radio, didn't help. so i downgrade it back to 26.03.02.26_m, but the phone still give message of error while searching for networks. im not sure if i have radio-s off. for some reasons, the phone will not connect to computer with usb. it always says can not find driver, so i had to use the terminal emulater method to set S-OFF. can anyone help me?
hiei18 said:
after succesfully unlock the G2 with t-mobile unlock code, the phone can not connect to any network, not even with the t-mobile sim card. I did root the phone, and have PVT-ENG S-OFF, also i tried to ungrade radio, didn't help. so i downgrade it back to 26.03.02.26_m, but the phone still give message of error while searching for networks. im not sure if i have radio-s off. for some reasons, the phone will not connect to computer with usb. it always says can not find driver, so i had to use the terminal emulater method to set S-OFF. can anyone help me?
Click to expand...
Click to collapse
Boot into the bootloader and it will tell you there if you have s-off or not
Sent from my HTC Vision using XDA App
i have S-OFF, but im not sure if that is same as radio S-OFF
Do you have the backups that are created when you run gfree?
Sent from my Dell Streak using XDA App
no, i dont have back up files, and i did not use ADB to S-OFF since i can not connect my phone to computer, tried many times and it just wont connect with usb
This has been discussed in other threads here as well. There is some sort of issue with the unlock code and the G2. Has something to do with the 'extra' security measures that T-Mobile took to try and lock down this device.
What you need to do is use the GFREE method to unlock the phone. Once you do this, your issue should be fixed. Not sure where I read this, but there is definitely a thread here that discusses this issue in further depth. Good luck.
there is a guide on using gfree_02 to make phone radio S-OFF to fix it, since i can't connect to computer, i had to do it with out ADB, here is the link http://forum.xda-developers.com/showthread.php?t=928160 but i still not be able to connect to network, so im wondering is PVT ENG S-OFF different than radio S-OFF? is that anyway to check my phone is raido S-OFF with out connect it to computer?
Pvt eng is the bootloader I believe. its showing s-off the security flag is set to off. I believe there is a thread explaining how to revert back to a non eng bootloader and to reset to s-on. I would suggest following that guide. Then once mack the manufacturer defaults in biotloader and security re-run gfree. It sounds to me that there was an error when it was initially ran. Let me know if I can help. Gtalk is the same as my screenname here.
hiei18 said:
there is a guide on using gfree_02 to make phone radio S-OFF to fix it, since i can't connect to computer, i had to do it with out ADB, here is the link http://forum.xda-developers.com/showthread.php?t=928160 but i still not be able to connect to network, so im wondering is PVT ENG S-OFF different than radio S-OFF? is that anyway to check my phone is raido S-OFF with out connect it to computer?
Click to expand...
Click to collapse
Sent from my Dell Streak using XDA App
I'm curious about this because I don't wanna open a new thread, and I'm having nearly the same problem (maybe?). Does the phone actually detect a SIM card? I can't tell whether we have the same problem or not.
Did you install HTC Sync? I had to install HTC Sync to get ADB working for me, else it won't recognize the phone. Even the bootloader will recognize an USB connection if you do it right.
my phone can read the sim card, it just wont search for any network, i tried to connect with usb cable today, and it got connected, sadly, i was transfer music from computer to Micro SD card, so the memory card wasn't in the phone, and when i reboot the phone and put memory card in, it wont detect the phone anymore, unknown device i tried sync, but it just said no device connected.
yes HTC sync won't recognize your phone but I believe ADB will. 'adb devices' says no device found? Did you try installing the whole SDK from google? it might work if you setup your phone in the SDK GUI.

[Q] messed up htc desire - tried to unroot phone now phones stopped working

Hi. i tried to unroot my phone and install orange stuff back on by following a guide on this forum.
http://forum.xda-developers.com/showthread.php?t=796975
When i followed the guide i kept on getting md5 error, so then i dont know what i did, i somehow installed something and now the phones stuck on htc screen, phone wont load. However i still can enter hboot menu. i have taken some pics so you can see. i will add them to Flickr.
http://www.flickr.com/photos/kaisar89/sets
the phones orange uk branded which i purchased from phones4u. Details on the box are as follows:
HTC Desire PM Handset
OHTN1132
IMEI:
S/N:
P/N
EAN
Barcode: 5 027141 592329
That is the all the information on the box.
can someone please give me a solution on how to fix this problem. Much appreciated. TY
Of I've followed that guide. That nandroid backup is the Orange version but it's still rooted. And in the guide it says to open up a file and remove one of the lines. That will fix the md5 error. Anyway to unroot properly just use an ruu.
Swyped...
Meaple said:
Of I've followed that guide. That nandroid backup is the Orange version but it's still rooted. And in the guide it says to open up a file and remove one of the lines. That will fix the md5 error. Anyway to unroot properly just use an ruu.
Swyped...
Click to expand...
Click to collapse
ty for posting. i have not got a clue on how to use ruu or find an ruu for that matter. could you point me to an orange branded ruu. would i need to connect my phone to computer to use ruu? if so i cant connect the phone because i cant access phone and turn on usb debugging etc.
just go into fastboot mode, plug phone to computer and run the RUU on pc.
it will work.
dzumagos said:
just go into fastboot mode, plug phone to computer and run the RUU on pc.
it will work.
Click to expand...
Click to collapse
hi, is there a stock orange ruu? if not the very least a stock htc ruu?
if possbile could you post link
in fastboot mode theres 4 options.
BOOTLOADER
REBOOT
REBOOT BOOTLOADER
POWER DOWN
Which one do i need to select?
You just leave it in fast boot then plug it in to the computer you should see the red fastboot writing turn to fastboot USB plug then just run the ruu and that's it
Sent from my HTC Desire using XDA App
No there isn't a stock Orange RUU - it's the one drawback of rooting an Orange-branded phone as there's no way of getting back to stock. You'll have to flash a stock unbranded RUU using a gold card

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