I have a rooted Desire on Orange UK and running LeeDroid. I have my main SD card and a spare (the spare is used for flashing any roms etc.). I've made both goldcards.
Recently I've had problems with my phone rebooting randomly and today it did the same (been meaning to get in touch with HTC for a motherboard replacement which I've read fixes it). Sometimes when this happens it gets stuck on the white HTC logo and the solution is to pull the battery and then wait a bit and turn on and then it's fine. However today I did just that and now I can't boot into the OS or recovery modes.
I had a generic RUU that I used to downgrade my bootloader previously so I thought running that to flash back to a generic rom would at least get me back to a starting position. However I'm getting the CID error running that, using both goldcards. This would suggest to me the goldcards aren't properly working now!
Obviously not being able to get into anything other than bootloader/fastboot I cannot connect via adb and I also can't attempt to remake a goldcard. The ideal solution would be to get it into recovery somehow just so I can re-flash a rom.
If my phone is buggered then will Orange/HTC be able to tell if it's rooted (I'm guessing they will have a way), or will they need to flash an Orange rom and thus remove the root when that happens? If I have no choice, who shall I contact Orange or HTC? If repair under warranty is unlikely I have insurance so luckily I am covered.
Any advice is welcome. Going to pop out for a bit to calm down my annoyance but will be online again later.
Simon.
Bump.
Will be returning via Phones4U today, unless anyone can come up with a last minute suggestion.
What errors do you get if you connect via USB and:
adb reboot recovery
...?
Did you run an undervolted/overvolted/overclocked ROM? If it wasn't stable, that will mess your phone up. Qualcomm can easily trace that, Orange can't, unless they refer back to them.
And yes, they will be able to tell if a device is still rooted. Not if you undo it with your stock RUU flash though.
------------------------------
- Sent via HTC Desire -
I get the CID error if I try to run an RUU.
I can't get into recovery and if I try to connect the phone using unrevoked/desire downgrade/adb through the command line it either says device not connected or please connect the device.
It wasn't under or over-volted.
Si Pie said:
I have a rooted Desire on Orange UK and running LeeDroid. I have my main SD card and a spare (the spare is used for flashing any roms etc.). I've made both goldcards.
Recently I've had problems with my phone rebooting randomly and today it did the same (been meaning to get in touch with HTC for a motherboard replacement which I've read fixes it). Sometimes when this happens it gets stuck on the white HTC logo and the solution is to pull the battery and then wait a bit and turn on and then it's fine. However today I did just that and now I can't boot into the OS or recovery modes.
I had a generic RUU that I used to downgrade my bootloader previously so I thought running that to flash back to a generic rom would at least get me back to a starting position. However I'm getting the CID error running that, using both goldcards. This would suggest to me the goldcards aren't properly working now!
Obviously not being able to get into anything other than bootloader/fastboot I cannot connect via adb and I also can't attempt to remake a goldcard. The ideal solution would be to get it into recovery somehow just so I can re-flash a rom.
If my phone is buggered then will Orange/HTC be able to tell if it's rooted (I'm guessing they will have a way), or will they need to flash an Orange rom and thus remove the root when that happens? If I have no choice, who shall I contact Orange or HTC? If repair under warranty is unlikely I have insurance so luckily I am covered.
Any advice is welcome. Going to pop out for a bit to calm down my annoyance but will be online again later.
Simon.
Click to expand...
Click to collapse
the creating golden card is now obsoleted method. It better, that you use unrevoked method to make new HDBOOT from www.unrevoked.com with following instructions. You can root easy and do everything you need only on rooted phone. I will reccomend also and make S-Off for full access in your phone. Everything in one place - http://forum.xda-developers.com/showthread.php?t=809328
Enjoy!
Thanks both.
I can't use unrevoked it says please connect the device.
Si Pie said:
Thanks both.
I can't use unrevoked it says please connect the device.
Click to expand...
Click to collapse
it means, the drivers are not installed. you can take it from
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
and you must read faq http://unrevoked.com/rootwiki/doku.php/public/unrevoked3
I've used unrevoked before without issue. Tried re-installing the drivers and it didn't work.
Is it because I can only get into fastboot/bootloader?
Si Pie said:
I've used unrevoked before without issue. Tried re-installing the drivers and it didn't work.
Is it because I can only get into fastboot/bootloader?
Click to expand...
Click to collapse
Nope. Unrevoked will work if your PC can see the phone. So you have a connection error caused either by a incomplete/faulty setup on the PC, or with your USB attachment (cable/connectors/ports).
------------------------------
- Sent via HTC Desire -
Thanks for everyone's help. I don't know why Unrevoked could not see the phone then. Had ensured the drivers were installed correctly in device manager etc.
I also have no idea why I would be getting CID failure when this has never caused me a problem previously. My suspicion is a hardware fault so I've sent to HTC for repair.
Got my phone back from HTC today, motherboard replaced
Related
Hi All,
Apologies for my first post being a cry for help but im seriously screwed at the moment.
I have a UK t-Mobile Desire that came preinstalled with 2.1, and so the story of my rooting failure begins.
First of all i tried using Unrevoked 3.1 and apparently this worked, but i was no longer able to enter recovery mode at all.
Following this i tried applying the Amon Ra loader to my device. Once this was completed the phone was seemlingly working fine but i still could not get into recovery mode, it would jsut hang on the circular logo.
By now im pretty fedup with the whole thing and i decided to unroot my device using the unlocker video guide and the unmodified RUU from this site.
Now my device boots (i guess) but the screen no longer works, at all. All i want to do is restore my phone to its factory state so i can use it.
Can please anyone help a poor newbie out.
You haven't killed it, but you should have read this:
http://forum.xda-developers.com/showthread.php?t=749551
That includes a link to fix it, though it's not easy.
thanks for the response but according to the boot screen i had hboot 0.75
Your problem is SLCD. The bootloader is not relevant.
Sorry to be a complete numpty, but what process do i need to complete, there seem to be several options on that link.
thanks, i really appreciate any help
If you want to upgrade directly to Froyo just install this RUU (easy):
http://shipped-roms.com/shipped/Bra...3.00.32U_5.09.00.20_release_140022_signed.exe
If you want to try to get Android 2.1 back then this thread (difficult):
http://forum.xda-developers.com/showthread.php?t=750852
I just tried the "easy" option and got the following error message from the Rom update utility.
ERROR[131]: CUSTOMER ID ERROR
The ROM Update Utility cannot update your android phone
Please get the correct ROM Update Utilility and try again.
You need a goldcard in the phone.
Ok, thanks for your help.
I will dissapear for an hour or two and see if i can get this fixed.
Eitherway many thanks for your help
Insert the goldcard, run the RUU, and it will be fixed.
when i try to create the goldcard i get an "error: device not found" message when running the adb ****** command
you create the gold card in your pc not the phone. i think
I am doing it on my pc, but it would seem that my pc cant "see" the desire. Im guessing that either USB debugging is off, or the phone is connected to the pc in anotehr "mode"
sigh
you make the goldcard on pc. then insert it into the phone
It must be that USB debugging is off. Does anyone know how to turn this on remotely or without seeing the screen?
Just use the goldcard you originally used with the RUU that broke your screen.
Or did you use a t-mobile branded RUU?
I dont have it
I used the tmobile branded one
When you flash an RUU you are restored to factory defaults, so usb debugging is off.
It is possible to enable usb debugging blindly if you read the other link I posted. It's difficult. Without a goldcard you cannot flash an SLCD-compatible RUU, which is the only way you can recover the phone. There aren't any branded RUUs available that support SLCD.
Hey guys i really need some help here, my phone won't boot up and it won't recognise my sd card. I've only got fastboot and recovery.
I'll explain as best as i can how it got this way;
Firstly i tried to s-off my desire so that i could upgrade to amon recovery 2.0, but it got stuck on 3rd step waiting for flash to complete after sorting that out by flashing a new rom, i proceeded to flash the recovery and that went fine. then i created a nand backup and decided to test the s-off by flashing a custom splash which also went fine but then i rebooted and downloaded leedroid2.2f and transfered it on to my sd card but when i rebooted the phone when into a small bootloop before booting into the phone but it was failing to recognise the sd card so i tested the sd card in my hero and it was working fine. the phone wasn't being recognised by the laptop as it ws asking for certian drivers so i rebooted into recovery and did a full wipe (like an idiot) and now it gets stuck in the boot animation with no logcat output and as it can pick up the sd card i can't flash a rom.
I hope some one can help me get my desire back to stock at least so i can send it off to htc if there is any hardware problem
Can i also add that my desire was orange branded had a slcd screen its original hboot was 0.83 and i don't have a goldcard for it either
Edit: I solved it and my phone is back thanks to guide by shockem on another thread, i'd also like to apologise to any mods for opening a new thread (kinda panicked) i'll look around properly before i open a new thread
hey guys now that my phone is back to stock has it got warranty back? seeing as it's an orange branded phone but it has a stock unbranded rom also its sim unlocked
If Orange takes care of your warranty, I suppose you must flash an Orange branded RUU before submitting it.
Yeah but theres no orange ruu and i can't use my usb port. I only have a goldcard which i made last night so if anyone can create a pb99img.zip for a stock orange rom i'll be grateful or if anyone can tell me another way of flashing a stock orange ruu.
That ZIP can only be extracted from an RUU, it's not something you can 'make up'
I'd go back to HTC direct and see what they say
EddyOS said:
That ZIP can only be extracted from an RUU, it's not something you can 'make up'
I'd go back to HTC direct and see what they say
Click to expand...
Click to collapse
Yeah i realised that, seeing as i got my phone running now i've done some searching and i believe my usb is bricked, theres a guide on modaco to fix it but it requires for me to be rooted, the problem is my phone is slcd and originally had boot loader version 0.83 and the bootloader atm is 0.93. Is there a way for me to root the desire to attempt this fix?
its definitely a usb brick as i've enabled sd card functionality. I jus need a way to root the device now any one help me out?
You can't, unless VISIONary is working on the Desire
If you wanna try a newer ROM and see if that fixes things get the newest PB99IMG off of shipped-ROMs.com - it's the version of 2.29.405.2 and you'll need your gold card to flash it
EddyOS said:
You can't, unless VISIONary is working on the Desire
If you wanna try a newer ROM and see if that fixes things get the newest PB99IMG off of shipped-ROMs.com - it's the version of 2.29.405.2 and you'll need your gold card to flash it
Click to expand...
Click to collapse
Just tried with VISIONary it goes through the motions and su app is there but doesn't seem to have given root as any app requiring root doesn't work. I'll have to pop into local orange shop and see what they say if that doesn't work can you tell me how i would get it back to HTC
You'd send it back to HTC as per the warranty card details I imagine, never had to send anything back to them before
SOLVED
Manage to get it done using this post http://forum.xda-developers.com/showpost.php?p=9056719&postcount=15
make sure usb debugging is ticked and also copy the files to /data/data/jackpal.androidterm/ only, there is no such directory as shared_prefs
Only way to get stock orange ruu on it is go to an orange store and ask them to reflash the phone.
Sent from my HTC Desire using XDA App
ste1164 said:
Only way to get stock orange ruu on it is go to an orange store and ask them to reflash the phone.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Thanks but that would have been hard without a usb but it doesn't matter i've fixed the usb brick and re rooted my phone, fortunately i had made a nand backup just before everything crashed so going to restore that
fezy said:
Thanks but that would have been hard without a usb but it doesn't matter i've fixed the usb brick and re rooted my phone, fortunately i had made a nand backup just before everything crashed so going to restore that
Click to expand...
Click to collapse
Assuming Orange have the RUU it wouldn't have been hard, but they would've needed the SD card working
EddyOS said:
Assuming Orange have the RUU it wouldn't have been hard, but they would've needed the SD card working
Click to expand...
Click to collapse
Thats true but i don't think flashing the RUU would have fixed the usb brick but its all good now i have learned alot over the past 24hours and hopefully i won't come across this situation again but just incase it does happen again, atleast i'll know what to do. But thanks for your input i really appreciate it
Hi,
I have tried several ROMs on my desire but none of them is working perfectly.
The only rom that somehow makes it possible to work is dj-droid
Leedroid and Chinese rom kept on crashing
The phone keeps crashing if I use it to much. (run a demanding app like waze or o game)
It even crashed when I use the internet for too long.
All of this made me come to a conclusion that there is something wrong with the hardware (feel free to correct me if I’m wrong)
Now I want to get my phone to his stock condition.
I know that I need to download something called a RUU file.
I found this thread, but I can’t figure which ROM should I D\L.
I suppose it should be something marked as WWE and the numbers are the radio version.
From what I can see my radio version is 32.44.00.32U_5.09.05.30_2 (found in setting-> about phone -> Software information Baseband version) is it really the radio or I’m looking at the wrong place?
Can I use any RUU file is there a specific RUU should I D\L because in the thread I found the highs radio version is 32.30.00. If I need a specific ROM can some please point to the right direction.
Also I’ll be happy is some will explain to me what are the steps to install the RUU file, or is it same thing as installing a custom ROM ?
Please feel free to throw any other suggestions that might help to set my desire to it’s proper condition.
Thank in advance
Mark
P.S
I had froyo 2.2 and my HBOOT is 0.93.001
In order to return to stock, just connect the phone to the pc and run the RUU (it's just an exe file). The latest OFFICIAL European rom is here:
http://forum.xda-developers.com/showthread.php?t=828519
That will upgrade HBOOT and Radio, you really need that. In case you'll need to get root access, just download unrevoked (google it), but remember to uninstall HTC Sync in case you have it installed before running it.
After rooting, just reflash the rom of your choice and keep the new radio, just don't change it, it's superb.
Hint: before flashing any rom on top of each other, remember to wipe cache, dalvik cache, and user data, so you won't get any crash.
To restore data I suggest MyBackup Pro, gives less issues than Titanium Backup.
You need a gold card to flash anything other than the one that originally came with the phone. Radio is irrelevent
EddyOS said:
You need a gold card to flash anything other than the one that originally came with the phone. Radio is irrelevent
Click to expand...
Click to collapse
Radio is responsible of many crashes: an old radio not compatible with the camera app gives FCs.
Why would he need a goldcard if he already rooted?? To go back to stock just enter in the bootloader, select fastboot, connect via usb, start the RUU and you're done.
Thanks,
I'll try the attched RUU and update with the result.
BTW
is the there posibility i'll brik my phone during this procedure ?
Oh and i anderstand that i need a goldcard only if my phone is/was branded.
Ok, I managed to restore the phone but after the installation it entered to a boot loop.
I let the phone rest for 2 or 3 minutes and it started up perfectly.
I suspect that if I'll stress my it's get too hot and crushes.
Any suggestion how can I confirm this theory ?
How did you get it out that boot loop? Resting? Did you take out the battery or smth?
Yes,
I had to to that several time before the phone started to work.
DomFel said:
Radio is responsible of many crashes: an old radio not compatible with the camera app gives FCs.
Why would he need a goldcard if he already rooted?? To go back to stock just enter in the bootloader, select fastboot, connect via usb, start the RUU and you're done.
Click to expand...
Click to collapse
If the OP has a branded phone and wants to flash a stock unbranded RUU you need a gold card. Radio is irrelevent in the flashing of an RUU as you get the correct radio for the ROM included in it
I am just asking because I am trying to flash the Rooted , A2SD+ version of this ROM and after flash it just keeps looping (when the little green android logo appears and the phone vibrates) and does that on and on and on. Maybe I have to wait more.
Which ROM have you come from? IF it wasn't a Sense-based ROM you'll have to do a full wipe before booting
EddyOS said:
Which ROM have you come from? IF it wasn't a Sense-based ROM you'll have to do a full wipe before booting
Click to expand...
Click to collapse
I came from exactly this one (latest OTA). It was rooted and as clockwork recovery did not work , I flashed Amonra. I did a full wipe, I formatted the SD card and then partitioned it, I did everything from scrap. I am almost certain I am missing astep or smth. Phone shows S-ON, maybe amonra doesnt get read of Security...?? I am not very good at this stuff, but any other ROM I flash works, except for the latest OTA (rooted and with A2SD- there is a post here on the forum containing it).
OR you mean a full wipe AFTER flashing, and before the first boot??
Chapter 2 – Return of the Desire
Hi again
First of all I want to thank you all for your assistance I had no problem to activate the warranty.
It seems that the constant reboot issue was a know issue of the A8181 series so my original phone was sent to HTC.
Finely I got the phone back and according to what I've been told it's a new device.
When I tried to use the phone I noticed that the APN settings were not transformed from the SIM card to the phone
(did not had that problem before I shipped the phone).
I tried to ran the RUU I used before and It seemed like I'm also going to gain an upgrade from 2.10.405.2 to 2.29.405.2 .
With a heart full of joy I'm pressing the next button and when the status bar reaches the "updating signature" I get the " Error [131] customer ID" error.
Noting I do seems to help fixing the problem.
I managed to root the phone, I flashed the LeeDroid rom, but i still can't run the RUU.
Any suggestions how do I fix the problem ?
I don't think my phone is branded as I bought an online store and from my provider.
Thanks in advance
You need a goldcard.
Sent from my HTC Desire using Tapatalk
Ok, I tried with the GoldCard, still the same error.
I'm trying to install.
RUU_Bravo_Froyo_HTC_WWE_2.29.405.2_Radio_32.49.00.32U_5.11.05.27_release_151783_signed.
Also i see notification on that tells me that it is safe to remove my SD card.
Can you access your sdcard on your phone?
Sent from my HTC Desire using Tapatalk
nope,
can't access it at all
I think that's your problem then.
Have tried removing it, cleaning the contacts etc?
Sent from my HTC Desire using Tapatalk
I think i messed the card in the proccess of making it a GC
The phone keeps telling me that it's sage to remove it
I dont have this problem when i insert my ap2sd card
try reformatting / remaking your goldcard.
HTH
Hi guys. My first post on here I think, but I have been lurking a while and using a couple of the ROMs on the developers forum.
My Desire has a problem where it reboots itself whenever hot. This happened on the standard ROM but has continued when using custom ones also. I've been meaning to send it back to O2 for about a month now but haven't got round to it. I thought I better get it back to standard before I return it, but that's where things started to go wrong.
Both my work PC and laptop wouldn't entertain the phone being connected. HTC Sync could not see it. Downloadd the latest version, tried restarting with only Windows services running etc. but no joy.
So I brought the phone home and connected it to my home laptop, which detects it. I downloaded the SDK and installed the Google USB drivers, all seemed good. I tried to run the HTC ROM Update Utility, but have had various problems.
I am trying to use the O2 RUU from the forums here.
The most common problem is ERROR 140:BOOTLOADER VERSION ERROR
I'm currently running a Froyo ROM.
I have also noticed, that if I reboot the phone to the bootloader and then plug the USB cable in, it goes back to the old Android 1.0 on device manager, which it only does if connected during bootloader. This cannot be changed, no matter how many different drivers I try to update it with.
Any help here would be much appreciated. My warranty expires in May!
Was your phone o2 branded originally?
Sent from my HTC Desire using XDA Premium App
It was, yes.
You might need a goldcard even though your phone was originally o2. Also the failsafe solution is to extract the ruu zip file from the flashing utility, put it on the sd-card and let it flash it automatically.
This way you eliminate a lot of potential errors.
edit: error 140 is bootloader version error. It means your current bootloader is newer than the one in the ruu and the utility does not allow a downgrade. You will either need to find an o2 ruu with the newest bootloader or use a wwe one with a goldcard instead.
Your issue is not related to having a gold card inserted. The message is pretty clear: Your phones hboot is to new (or the RUUs is to old, if you want to put it that way). RUUs will typically not allow you to downgrade hboot. Try to find a newer RUU with a sufficient hboot version or if you are S-Off, find an older hboot and downgrade yourself via fastboot.
Regards.
Edit: sorry... haven't noticed the edit in the post above.
Sent from my HTC Desire using XDA Premium App
OK thanks guys. I don't know what a goldcard is, I'm certain I never had to use one of those when I rooted the phone with the unRevoked method.
I may have found a better O2 ROM this morning, so will give that a try and let you know.
It worked! I'm onto an O2 Froyo ROM now
My friend has a desire which is completely standard, it has never been rooted or modified.
At the moment when he switches the phone on, it is stuck on the HTC splash screen, he can access boot mode if he holds volume down with power.
Any idea on how to fix this problem?
Thanks
if the phone is branded, find the latest RUU for his network from here, boot into fastboot (power off, then hold back & power), plug phone in via usb and run the RUU. make sure you find the right one or you'll just make it worse
If the phone is unbranded, flash the latest WWE RUU.
If the phone is branded and you cannot find the correct RUU, and you also have a desire, create a goldcard with HIS sd-card, then flash the latest WWE RUU
bortak said:
if the phone is branded, find the latest RUU for his network from here, boot into fastboot (power off, then hold back & power), plug phone in via usb and run the RUU. make sure you find the right one or you'll just make it worse
If the phone is unbranded, flash the latest WWE RUU.
If the phone is branded and you cannot find the correct RUU, and you also have a desire, create a goldcard with HIS sd-card, then flash the latest WWE RUU
Click to expand...
Click to collapse
I created a goldcard a while ago using a spare SD card i have got. So it seems quite straight forward them, flash the WWE ruu whilst the goldcard is in the phone?
But how come you mention the goldcard must be HIS sd?
no just the fact that so he would be able to keep it, any goldcard will work (sorry if that confused you ). And yeah it's pretty straightforward with a goldcard, just flash the latest WWE RUU.
An update on the situation;
I have been doing some research on XDA and a few people mention to put the phone in the fridge for 5 mins. I have done this and the phone does boot up normally.
But when the phone gets warm, it restarts and freezes on the HTC screen again.
Is it still the same procedure to fix this? By inserting a goldcard and flashing the WWE ruu?
thanks
sounds like a faulty motherboard.... warranty?
Is it definetly a faulty motherboard?
Unfortunately it has no warranty.
Try to wipe data.
325i. said:
Is it definetly a faulty motherboard?
Unfortunately it has no warranty.
Click to expand...
Click to collapse
Can't be sure but sounds like it to me
BigMrB said:
Can't be sure but sounds like it to me
Click to expand...
Click to collapse
Me too.
Whatever procedure you do (run RUU, have it rooted etc...), the phone seems to get warm through the procedure anyway.
I join the opinion about the faulty motherboard.
I would sent the phone to htc anyway, but with a letter in which your friend asks if it's possbile to make a quotation. When your friends gets one back, he can decide wether he wants pay for the repair or just buy a new phone.
I think I could be with the same problem, phone working perfect till it gets warm enough that it restarts and halts in splash screen. This behaviour has been repeating over weeks till now, that it wont event load recovery, it stucks at the splash screen...
It seems all hboot and fastboot commands work without problems, but the phone is unable to start properly. Could this be a problem with the phone itself that leads to failure upon heating up?
I've also tried this:
bortak said:
if the phone is branded, find the latest RUU for his network from here, boot into fastboot (power off, then hold back & power), plug phone in via usb and run the RUU. make sure you find the right one or you'll just make it worse
If the phone is unbranded, flash the latest WWE RUU.
Click to expand...
Click to collapse
But I get a "can't find the phone via USB" error running the UK Vodafone Froyo RUU being in fastboot, any clue what this could be?
Make sure you installed hboot drivers and htc sync drivers (correctly).
this problem is very similar to mine i was having with restarting in heavy usage, about 35°C the phone automaticly reboots over and over again
this problem is caused by faulty mobo for 99% this case the whole motherboard being replaced,
few days before i pick up my repaired desire and now everything works perfect,
so only one solution - if you are S-off reeturn to stock S-on and sent desire to repair
idea
I have an idea.. if it works when it's cold.. why don't you plug it in via USB.. stick it in your freezer.. and run the RUU from a laptop next to it .. I know it's a longshot... but could give it a try
I've got a weird behaviour now... When I plug the phone on fastboot, the RUU program recognices it, but the phone freezes there in the first step, so I have to restart the phone for the program to continue.
Its like if every time the program itself talks to the phone, the phone halts in fastboot, not letting the program boot in hboot and flash itself... ^^
Any clue what this could be? I'm gonna send the phone to support, but I would like to restore it to S-ON at least to avoid problems with void waranty...
EDIT: I've finally made the update on the phone, but it seems RUU_Bravo_Froyo_Vodafone_UK_2.33.161.2 didnt touch the HBOOT, so I'm still S-OFF (and the Alpharev pink slogan is on first line). Should I flash a more recent RUU or is there another way to get rid of S-OFF? The rest seems to be OK, the phone is still not loading past splash but the recovery seems to revert back to normal (no CWM).
EDIT2: I've forgot to flash bravo_downgrader from alpharev to unlock the hboot to be able to overwrite it... damn! Now to hope HTC could fix my phone or at least send me another that works properlly...