[Q] Can't unroot my Desire - really stuck! - Desire General

Hi guys. My first post on here I think, but I have been lurking a while and using a couple of the ROMs on the developers forum.
My Desire has a problem where it reboots itself whenever hot. This happened on the standard ROM but has continued when using custom ones also. I've been meaning to send it back to O2 for about a month now but haven't got round to it. I thought I better get it back to standard before I return it, but that's where things started to go wrong.
Both my work PC and laptop wouldn't entertain the phone being connected. HTC Sync could not see it. Downloadd the latest version, tried restarting with only Windows services running etc. but no joy.
So I brought the phone home and connected it to my home laptop, which detects it. I downloaded the SDK and installed the Google USB drivers, all seemed good. I tried to run the HTC ROM Update Utility, but have had various problems.
I am trying to use the O2 RUU from the forums here.
The most common problem is ERROR 140:BOOTLOADER VERSION ERROR
I'm currently running a Froyo ROM.
I have also noticed, that if I reboot the phone to the bootloader and then plug the USB cable in, it goes back to the old Android 1.0 on device manager, which it only does if connected during bootloader. This cannot be changed, no matter how many different drivers I try to update it with.
Any help here would be much appreciated. My warranty expires in May!

Was your phone o2 branded originally?
Sent from my HTC Desire using XDA Premium App

It was, yes.

You might need a goldcard even though your phone was originally o2. Also the failsafe solution is to extract the ruu zip file from the flashing utility, put it on the sd-card and let it flash it automatically.
This way you eliminate a lot of potential errors.
edit: error 140 is bootloader version error. It means your current bootloader is newer than the one in the ruu and the utility does not allow a downgrade. You will either need to find an o2 ruu with the newest bootloader or use a wwe one with a goldcard instead.

Your issue is not related to having a gold card inserted. The message is pretty clear: Your phones hboot is to new (or the RUUs is to old, if you want to put it that way). RUUs will typically not allow you to downgrade hboot. Try to find a newer RUU with a sufficient hboot version or if you are S-Off, find an older hboot and downgrade yourself via fastboot.
Regards.
Edit: sorry... haven't noticed the edit in the post above.
Sent from my HTC Desire using XDA Premium App

OK thanks guys. I don't know what a goldcard is, I'm certain I never had to use one of those when I rooted the phone with the unRevoked method.
I may have found a better O2 ROM this morning, so will give that a try and let you know.

It worked! I'm onto an O2 Froyo ROM now

Related

[Q] Can I recover to factory from "bricked" ROM?

Hello,
I'm posting a new thread as everything I've seen (naturally) refers to rooting and flashing with custom ROMs etc. I merely want to recover to factory status in order to regain use of my Desire!
I bought an unbranded HTC Desire in July in New York. I'm now in Zambia until end November for work so can't go back to shop. My Desire got the OTA update to Android 2.2 and was working just fine. I've never rooted or flashed it.
But now it's not booting - white screen with HTC, one buzz, then nothing - have to pull battery to stop it. Sometimes it gives seven buzzes.
I have started it into Fastboot and connected USB, confirming USB connectivity using "fastboot devices" from my PC.
But running downloaded RUU from PC gets 170 USB connectivity error. Using adb also won't connect.
I (for now) don't want to root it, I am happy to flash it with the original WWE ROM to restore the phone to factory. Can I do this by putting a PB99img.zip on the SD card? Must I use a goldcard?
Most online guides (though excellent) are for rooting or rooted devices and custom ROMS. I'd greatly appreciate some advice on how to proceed to simply restore my Desire to factory ROM.
Current ROM settings:
BRAVO PVT1 SHIP S-ON
HBOOT-0.92.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-.509.00.20
Jul 23 2010, 16:46:44
What's my best way forward (well, back, actually)?!
To answer your question simply: yes you can just use the zip file, if the ruu doesn't work. Whether you will need a goldcard or not is relying on whether your phone is branded.
If you see any carrier stuff it is definitely branded, but to be sure you can post your software number here
mortenmhp said:
To answer your question simply: yes you can just use the zip file, if the ruu doesn't work. Whether you will need a goldcard or not is relying on whether your phone is branded.
If you see any carrier stuff it is definitely branded, but to be sure you can post your software number here
Click to expand...
Click to collapse
Thanks for the reassurance, mortenmhp. My phone is unlocked, carrier free - I bought it in a reputable retailer in New York and happily used it with US, Irish and Zambian SIM cards before it went wobbly on me.
Now, the question is - which ZIP file is best. I've seen several different ROM offered in a PB99img zip - any suggestions on the best, vanilla ZIP to use?
If that succeeds, and I get Android up and running on my Desire, am I safe in assuming that I can then run an RUU executable to fully restore the HTC factory ROMs??
Best regards and thanks,
Ronan
Hi,
ok, success with PB99IMG.zip though the restarts and hangings and 7-vibration boots are still happening. Connecting via USB is problematic. But Android is back on the phone and that's progress!
Trying to upgrade now to a HTC ROM using:
RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4.05.00.11_release_122704.exe
but getting 170 (USB Connection) errors. This, despite successful HTC Sync and again confirming USB ok in Fastboot mode.
Any suggestions on how to overcome this and RUU the device?
Or should I try OTA using WiFi directly from the device?
Thanks!
Ronan
The ZIP files on Shipped-ROMs.com are 1.21 ROMs so you won't be able to put 1.15.405.4 on it as it's older than the one that's on it...you can only put a newer ROM onto the phone (e.g. 2.10.405.2)

Willing to pay to unroot HTC Desire

Hey guys,
I've a desire and decided to sell it but before that, i need to unroot it. I'm willing to pay.
Anyone interested?
Are you branded and do you know what was your software version out of the box.
What do you mean by branded? I got the set from M1 though..
I can't recall the orginal version but currently it is 2.13.707.1 after rooting with unrevoked.
Okay so you are in Singapore and need an Asian RUU.
Sounds like you have rooted but have not installed a custom ROM.
Download this RUU http://www.shipped-roms.com/downloa...00.32U_5.09.05.30_2_release_143921_signed.exe
Turn off your phone;
Turn on your phone holding the back button;
You have now entered "fastboot";
Plug you phone via the usb cable to the PC and then start the RUU.
And thats all?? No gold card or whatever sort of complex steps to get it unrooted?
If that's the correct ROM you won't need a gold card, it'll just work. If you get any error messages then chances are you were on another ROM originally
A gold card is only needed to move to a ROM not originally on your handset, e.g. I have an x.xx.405.x Desire so can only flash x.xx.405.x RUUs without a gold card
You need a goldcard if you are branded (for example having splash screen when booting and preinstalled apps by your carrier) and flashing a ROM or an update that is different software version from what you bought your phone with in the first place.
You should be unrooted just by doing the above.
After successful rooting i didn't do anything to the phone so it should work right? What will happen if it doesn't work? Will the phone be bricked?
No, just follow the steps and you will be unrooted.
I got this when i try running the ruu
error 5001 "please make sure you have finished any previous setup and closed other applications
Does it matter on what OS i'm doing this from? I'm currently using windows 7
Run it as admin.
Right click on the RUU and choose "run as administrator" (or sort of that).
RUUs run fine in Windows 7, I use Windows 7 Ultimate 64-bit and have no issues.
Obviously can't have any other programs installing when running an RUU as it is an installer in itself
I tired running as admin but still the same error pops up. I read from somewhere that HTC sync needs to be installed for it to work?
You don't need htc sync when you are in fastboot mode.
It's possible that the RUU which is a self-extracting archive can't be extracted properly. Check if you have the whole file and it's not corrupted, be sure that you have enough space to extract it (you probably have it).
Run the RUU on a fresh restart of the windows.
If you got another windows machine at hand you can do it on it.
Thanks for the help guys!
also you might want to check out many tutorials HOW TO on this forum or youtube etc

[Q] Two questions

I'm on T-Mobile UK and getting the DHD soon. I've done quite a bit of reading on rooting and I will definitely do it for the added benefits to my phone. I have two questions surrounding the subject...
1. The VISIONary page says to have a 'safety net' ready before attempting to permaroot. Can someone tell me, or point me in the right direction (Links would be nice) to preparing a copy of the stock ROM to reinstall if something goes wrong? If there are any guides please share =)
2. If I needed to send it for repairs would the only thing I really need to do is to use VISIONary to Unroot the phone? What about any apps that required rooting? Would they have to be un-installed first? I assume that in such a scenario once I got the phone back just re-root it again.
Hi and welcome to XDA.
nikmesh said:
1. The VISIONary page says to have a 'safety net' ready before attempting to permaroot. Can someone tell me, or point me in the right direction (Links would be nice) to preparing a copy of the stock ROM to reinstall if something goes wrong? If there are any guides please share =)
Click to expand...
Click to collapse
One such "safety net" is to ensure you have all the correct drivers installed on your host computer, just install HTC Sync 3 and it will take care of that. Also download the correct RUU (Rom Update Utility) for your particular region & carrier. You can use this to revert your DHD to the state it was when you took it out of the box.
Here you can find the --> Desire HD Files. HTC Sync will come on the SD Card of your new phone.
nikmesh said:
2. If I needed to send it for repairs would the only thing I really need to do is to use VISIONary to Unroot the phone? What about any apps that required rooting? Would they have to be un-installed first? I assume that in such a scenario once I got the phone back just re-root it again.
Click to expand...
Click to collapse
Using the above RUU's your DHD will be factory restored. Everything you did will be reverted back. All the apps you installed will be removed. There would be technically no way HTC would know you rooted your DHD.
andyharney said:
One such "safety net" is to ensure you have all the correct drivers installed on your host computer, just install HTC Sync 3 and it will take care of that. Also download the correct RUU (Rom Update Utility) for your particular region & carrier. You can use this to revert your DHD to the state it was when you took it out of the box.
Here you can find the --> Desire HD Files. HTC Sync will come on the SD Card of your new phone.
Click to expand...
Click to collapse
Thanks for the answer.
How do I know what RUU to use? From my glance I would assume mine would be the: TMO DE 1.39.111. Also know how I can confirm if it's the same version as mine or older? thanks.
If your getting it from T-Mobile UK then you will need a TMO-UK RUU, sadly there isn't one available yet. The TMO DE is for T-Mobile Germany.
You could use a generic HTC RUU, just find the latest version. If you are planning to root, S-OFF, etc... then avoid this --> RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_ 26.04.02.17_M2_release. As this will lock down your DHD.
Thanks again. Though I'm not sure if I shouldn't just wait for a TMO-UK RUU to make an appearance before I root my phone.....Would a generic HTC RUU work for my current firmware? Also wouldn't a generic RUU be a problem if I tried to send it back for repairs?
Oh also I heard mention of a gold card a couple of times here and there. Would this be needed for using an RUU?
No problem at all,
Yes a generic HTC RUU would work. I got my DHD from Orange UK, as it was from the first batch I received it unlocked & unbranded, just a generic HTC DHD. Although carriers will supply you with a branded & locked handset 99% of the time, people still get generic HTC handsets.
If it went in for repairs, T-Mobile will just replace the software for their own anyway.
A goldcard is a modified SD Card that will allow you to flash unsigned ROM's to a locked (S-ON) handset.

Can't boot into ROM or recovery

I have a rooted Desire on Orange UK and running LeeDroid. I have my main SD card and a spare (the spare is used for flashing any roms etc.). I've made both goldcards.
Recently I've had problems with my phone rebooting randomly and today it did the same (been meaning to get in touch with HTC for a motherboard replacement which I've read fixes it). Sometimes when this happens it gets stuck on the white HTC logo and the solution is to pull the battery and then wait a bit and turn on and then it's fine. However today I did just that and now I can't boot into the OS or recovery modes.
I had a generic RUU that I used to downgrade my bootloader previously so I thought running that to flash back to a generic rom would at least get me back to a starting position. However I'm getting the CID error running that, using both goldcards. This would suggest to me the goldcards aren't properly working now!
Obviously not being able to get into anything other than bootloader/fastboot I cannot connect via adb and I also can't attempt to remake a goldcard. The ideal solution would be to get it into recovery somehow just so I can re-flash a rom.
If my phone is buggered then will Orange/HTC be able to tell if it's rooted (I'm guessing they will have a way), or will they need to flash an Orange rom and thus remove the root when that happens? If I have no choice, who shall I contact Orange or HTC? If repair under warranty is unlikely I have insurance so luckily I am covered.
Any advice is welcome. Going to pop out for a bit to calm down my annoyance but will be online again later.
Simon.
Bump.
Will be returning via Phones4U today, unless anyone can come up with a last minute suggestion.
What errors do you get if you connect via USB and:
adb reboot recovery
...?
Did you run an undervolted/overvolted/overclocked ROM? If it wasn't stable, that will mess your phone up. Qualcomm can easily trace that, Orange can't, unless they refer back to them.
And yes, they will be able to tell if a device is still rooted. Not if you undo it with your stock RUU flash though.
------------------------------
- Sent via HTC Desire -
I get the CID error if I try to run an RUU.
I can't get into recovery and if I try to connect the phone using unrevoked/desire downgrade/adb through the command line it either says device not connected or please connect the device.
It wasn't under or over-volted.
Si Pie said:
I have a rooted Desire on Orange UK and running LeeDroid. I have my main SD card and a spare (the spare is used for flashing any roms etc.). I've made both goldcards.
Recently I've had problems with my phone rebooting randomly and today it did the same (been meaning to get in touch with HTC for a motherboard replacement which I've read fixes it). Sometimes when this happens it gets stuck on the white HTC logo and the solution is to pull the battery and then wait a bit and turn on and then it's fine. However today I did just that and now I can't boot into the OS or recovery modes.
I had a generic RUU that I used to downgrade my bootloader previously so I thought running that to flash back to a generic rom would at least get me back to a starting position. However I'm getting the CID error running that, using both goldcards. This would suggest to me the goldcards aren't properly working now!
Obviously not being able to get into anything other than bootloader/fastboot I cannot connect via adb and I also can't attempt to remake a goldcard. The ideal solution would be to get it into recovery somehow just so I can re-flash a rom.
If my phone is buggered then will Orange/HTC be able to tell if it's rooted (I'm guessing they will have a way), or will they need to flash an Orange rom and thus remove the root when that happens? If I have no choice, who shall I contact Orange or HTC? If repair under warranty is unlikely I have insurance so luckily I am covered.
Any advice is welcome. Going to pop out for a bit to calm down my annoyance but will be online again later.
Simon.
Click to expand...
Click to collapse
the creating golden card is now obsoleted method. It better, that you use unrevoked method to make new HDBOOT from www.unrevoked.com with following instructions. You can root easy and do everything you need only on rooted phone. I will reccomend also and make S-Off for full access in your phone. Everything in one place - http://forum.xda-developers.com/showthread.php?t=809328
Enjoy!
Thanks both.
I can't use unrevoked it says please connect the device.
Si Pie said:
Thanks both.
I can't use unrevoked it says please connect the device.
Click to expand...
Click to collapse
it means, the drivers are not installed. you can take it from
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
and you must read faq http://unrevoked.com/rootwiki/doku.php/public/unrevoked3
I've used unrevoked before without issue. Tried re-installing the drivers and it didn't work.
Is it because I can only get into fastboot/bootloader?
Si Pie said:
I've used unrevoked before without issue. Tried re-installing the drivers and it didn't work.
Is it because I can only get into fastboot/bootloader?
Click to expand...
Click to collapse
Nope. Unrevoked will work if your PC can see the phone. So you have a connection error caused either by a incomplete/faulty setup on the PC, or with your USB attachment (cable/connectors/ports).
------------------------------
- Sent via HTC Desire -
Thanks for everyone's help. I don't know why Unrevoked could not see the phone then. Had ensured the drivers were installed correctly in device manager etc.
I also have no idea why I would be getting CID failure when this has never caused me a problem previously. My suspicion is a hardware fault so I've sent to HTC for repair.
Got my phone back from HTC today, motherboard replaced

Cannot run RUU!

I'm trying to get my Desire back to stock since its self-reboot problem is getting worse and I want to send it in for repairs. However, I'm not having much luck running the RUUs. Phone specs:
2.29.405.5 CL293415
Radio: 5.10.05.23
hboot 0.93
Rooted through Unrevoked.
I've tried a WWE version of what I'm running now - 2.29.405.5. This tells me that the battery is below 30%, even though the phone's been fully charged for two hours now (and still plugged in). If I try a non-Froyo build it tells me there's an issue with my bootloader version.
What can I do?
You have installed a sense rom, right? What drivers are installed on the computer?
Edit: Is there no version for your country and provider?
Well, I was on InsertCoin 1.0.8 which is a Sense ROM, but now I've flashed back to the stock ROM I had nandroided.
And it's an unbranded phone to begin with. There is a specific scandinavian version that includes English, Danish, Swedish and Norwegian, but I can't seem to find it anywhere. I'm going to try this, methinks.
EDIT: I'm flashing an extracted RUU zip from the bootloader. Seems fine so far, almost complete...
EDIT2: Flash complete, all is working fine. S-OFF, unrooted and it even seems to be the exact same ROM I was on from the start! For anyone who hits this page with the same question, I used this file. Download, put it on the root folder of the SD card, shut down phone, go into bootloader (hold Volume Down while pressing the power button) and the phone will auto-detect the zip and ask if you wish to flash it.
Ahm... You are S-Off after the installation of the ruu?? Please check it. I don't know if there are problems when they see that the device has got another hboot.
Just to be on the safe site
Hi there
I have a ruu file for HTC desire with 3g uk, and that's working as well. I can upload on site if I need. It's approximately 160mb.
Cheers
Sent from my HTC Desire using XDA App
Generally the problem comes when we use the wrong ruu. As either it just bricks the phone or performance issues.
Sent from my HTC Desire using XDA App
Sorry, meant S-ON. So it's completely unrooted and in working order. Still reboots during heavy data usage, but it's actually gotten a lot better compared to the way it was before I returned to stock. Will probably send it off to HTC when I come back from my holidays.
Try to run RUU from fastboot mode, not from system.
Normally, it will work, it worked for me.
EDIT : Oh, didn't see you solved the problem...

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