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I live in New Hampshire about 45 minutes north of Boston in Dover/Rollinsford area. I am having big problems with losing the signal or getting the "all circuits are busy" message also the people trying to call me cannot get through to me sometimes and they are also not going into Voicemail. One customer had to call me 6 times to get through and said he just kept getting dead air after it would ring. T-Mobile is saying there is a known issue in the area. However they are telling me almost no one is calling in about the problem. I was wondering if anyone else here is having the same problems so that I can tell T-Mobile it is a priority. If you could just post under me I will follow up with T-Mobile and let them know. The are saying that the problem is a low frequency issue that should only affect you in the car or inside a building. They have no time frame on when they will fix this issue. Any help or issues please post below.
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Ummm are they planning on installing a new cell tower in that area, because that is probably what they need to do.
At this time this is a negative it is defined as a 2-3 bar area which is acceptable standard. And if you are standing outside your are unaffected by this problem
Im in the leominster/fitchburg area and i get the circuits are busy line once and a while, there are also multiple spots where it will go from full edge to nothing to full edge in the course of a few miles. I honestly think its almost unexceptable, there are almost 100,000 people within 10 miles here and its moderately to heavily populated in most area and yet we still get horrible signal quality here.
I should note that i'm in my car traveling daily up and down route 2 and 190/290/495... though there are very few problems on 190/290/495
Anyone with a airave and running the EC05 modem having problems? I use to have great signal in my home with the airave on EB13 modem. Now, on EC05, its hit or miss. I can be 5 feet from the airave and have zero, or one bar. then, sometimes the signal is fine. Data connection isn't the same as it was also(speed has never been high of coarse, but at least it was consistent). Away from the house, signal and data have no issues.
I have un, and replugged airave to no help.
thanks
I should be getting my airave soon... I'll let you know
If it causes me issues at least I'll know to downgrade to EB13 ^_^
Thanks for the heads up!
Did you try dialing *99 and hitting send? you should get a repeating voice that says you are now on airave.
I think sprint's network is just unstable ATM and it could effect airaves as well as PRL updates.
I doubt the last two modems (eb13 & ec05) are to blame.
Have you tested with other phones?
I don't have my airave hooked up, but I've run speed test with two epics and an LG optimus S over 3g (full bar area) and the results are the same. (low to sub 100's and occasionally normal 3g speeds)
Edit: Tested the airave. Full signal, low 100Kb's.
An EVO bud of mine said the network is acting up in his area as well.
Well I've had my airave for a week now but sprint won't activate it... They say that the original airave is incompatible with the Epic 4g and I need to upgrade it to a airave 2... Whatever... Talking to my rep to see what's gonna happen, but it might be a while...
Meanwhile according to sprint I'm in the "excellent" coverage for 4g, 3g, and voice... Doesn't stop my phone from getting -101db 3g and non-existent mythical 4g... Have to try 3-4 times to get a call out... Never get a call in, always goes straight to voice mail... And texts delayed 3-4 hours...
I've had the most current Airave for over 4 months now. I had so many problems with DK28's modem, but it's been working like a champ under EB13 and EC05. There's 2 gripes I've had with the Airave, though:
1. The IP address that it's pulling for internet services is located 90 miles north of where I'm physically at. Sprint said that that's the area they're pulling bandwidth for me and doesn't affect 911 services. After calling about 5 times about this, they finally patched me to the highest level tech manager that explained all of this to me. He said I was one of two people out of thousands to ask about this. It's nothing Sprint nor I can do about it, so I just leave my house to use Google's location services and then it works correctly.
2. The three beeps before making a call is slightly annoying, but I know it's going through the Airave.
Other than that, it works like a champ, I get full bars, good 3G speeds, and I'm very happy with my Sprint service!
brewsbro said:
Anyone with a airave and running the EC05 modem having problems? I use to have great signal in my home with the airave on EB13 modem. Now, on EC05, its hit or miss. I can be 5 feet from the airave and have zero, or one bar. then, sometimes the signal is fine. Data connection isn't the same as it was also(speed has never been high of coarse, but at least it was consistent). Away from the house, signal and data have no issues.
I have un, and replugged airave to no help.
thanks
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Be mindful that it IS going through your internet service provider. That might be the culprit. Check your cable modem/router/or whatever you have it plugged into or call your ISP to see if there's any outages or problems in your area.
There's no one switch solution to your problem I can think of off the top of my head.
Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My home internet speeds are 3.5mbdown/512kbps up.
gab2012 said:
Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My internet speeds are 3.5mbdown/512kbps up.
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I've never heard of a "network is busy error" before related to 3g.
3.5 mb down and you're complaining?
Um....
There's no "3g" on ANY network that gets that high.
It sounds like it's just an outage. How long have these errors been happening?
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
I just sent a text and got an error. SMS Error Radio Interface Resource Shortage Cause Code:64 Error Class:2
gab2012 said:
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
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An Airave could solve the issues in your home since the Airave uses voip to make phone calls.
Do you know anyone else with Sprint, do they have the same issues?
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
gab2012 said:
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
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I'm sure they won't argue with you especially if it's an issue they admit.
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
gab2012 said:
Does the airave give the phones in my home 3g data or is it voice and text only?
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It uses your internet as the data connection and it uses your internet for voip [for texts and calls]
gab2012 said:
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
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It gives u 3g data also. I had the same problem at my house. I called them and told them the problem they said I live in a red zone are and will send me an airave. Free also. I have a epic and it boosted my 3g to 1.3mbs download.
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The airrave works great. I did notice an issue with Juicedefender though; it would not connect to the airrave even when forcing it to by dialing *99. Once I disabled juicedefender, it works great and much longer battery life for my device, assuming courtesy the airrave.
going to call tomorrow about it, from what I understand its some white samsung branded box right? I think I saw one at my local sprint store the last time I went there.
The new one I got about a week ago is made by Airvana or something. It is an unbranded white box (and kinda large sadly). It works just fine for both 3G and 1X (data/voice).
anyway, it was free when I complained about things getting worse. People on slickdeals saying you have to pay tax on it, about $1. I haven't had mine long enough to know.
I want this asap, I just finished my last two calls via skype and pulled the evo out of my pocket and the service is back....its 12am here now lol.
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
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culua said:
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
Sent from my PC36100 using XDA App
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He was referring to his home internet.
Recently I have had almost every outgoing call I make go directly to a busy signal. This usually last for an hour or two before I can make any calls. Is anyone else having this issue with there phone?
Honestly I don't know what I am paying sprint for anymore I can't make phone calls and when I do they are so broken up it's nearly impossible to understand what anyone is saying or the call with just drops, incoming calls never show up I just get a text telling me I have a voicemail an hour later with no missed call, the 4G data I get is usually below 50kbps which I would be better off buying a damn 56k modem oh and 3G is nonexistent I ether have 4g or 1x.
I got sprint in a rural area of NY knowing I would be moving here to Portland, OR and figured these problems wouldn't exist in a major city but in fact they are all worse here! Their maps claim I am in a best coverage area for both voice and data but the reps when asked ether claim there is a problem with the towers, tell me I am in a poor coverage area or tell me to take my phone in for service which this is my 2nd device both showing the same problems.
Does anyone know if I can demand they terminate my contract without being charging the ETF due to them not holding up their end of the contract which is to provide me with service. I love having such an amazing device and thanks to sprint not providing me with service I'm only being able to use it as a paper weight.
efarley said:
Recently I have had almost every outgoing call I make go directly to a busy signal. This usually last for an hour or two before I can make any calls. Is anyone else having this issue with there phone?
Honestly I don't know what I am paying sprint for anymore I can't make phone calls and when I do they are so broken up it's nearly impossible to understand what anyone is saying or the call with just drops, incoming calls never show up I just get a text telling me I have a voicemail an hour later with no missed call, the 4G data I get is usually below 50kbps which I would be better off buying a damn 56k modem oh and 3G is nonexistent I ether have 4g or 1x.
I got sprint in a rural area of NY knowing I would be moving here to Portland, OR and figured these problems wouldn't exist in a major city but in fact they are all worse here! Their maps claim I am in a best coverage area for both voice and data but the reps when asked ether claim there is a problem with the towers, tell me I am in a poor coverage area or tell me to take my phone in for service which this is my 2nd device both showing the same problems.
Does anyone know if I can demand they terminate my contract without being charging the ETF due to them not holding up their end of the contract which is to provide me with service. I love having such an amazing device and thanks to sprint not providing me with service I'm only being able to use it as a paper weight.
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I had this same issue but after a PRL and profile update I was good to go. Hopefully it works for you!
Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?
thegipper said:
Hey guys,
Thoughts?
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Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.
Do you have a case of any kind on your phone? If so, which one.
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
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When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
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That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
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So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.
They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.
Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.
Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.
Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.
I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.