Related
Do you have worse data signal reception (and use) with Sprint vs. Verizon indoors?
More often than not, inside a store or restaurant in an 'excellent coverage' area, Sprint's data network is not usable (connection timeouts) where as surfing on Verizon is no problem.
I suspect a combination of Sprint Rev A and possibly cell density / Sprint using lower signal strength.
I didn't get a lot of response in the top Networking thread, so I thought I would post with fellow Sprint/ Evo 4G users.
other sim thread http://forum.xda-developers.com/showthread.php?t=1501051
Hey,
It all comes down to you get what you pay for, sprint has amazing phones with ok at best service sorry if anyone takes offence but its true. When on big red you are paying a lot but you get good phones and strong service its just how it is sadly. Sometimes I have great data in stores others I dont it just depends on the cell tower and how the building is built, but like I said it just comes down to you get what you pay for!
Stevo
While you would think the signal would be similar, since both Sprint and Verizon are CDMA, it's not.
On sprint, there is a tower less than 2 blocks from my house. Outside I get full bars, but the second I step inside my house, I get knocked down to 1 bar. Using the Verizon PRL, I also get full bars outside, but when I step inside, I only lose one bar, and get 5/6 bars consistently. The same thing happens at a few restaurants around town, sprint gets 0 bars inside, but almost full bars as soon as I step outside, but with verizon, the signal stays the same in and out.
Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'
I hope this isn't out of context but it seemed to be the most relavent thread for my issue.
Typically I haven't had many issues with my Sprint server (I'm in the Denver metro area) however over the last few days every call I get on the end voice is choppy, and eventually will cut out. When monitoring my signal it will jump from 3 or 5 bars to zero and then back up again.
I do have a rooted phone, however the ROM I'm using has the stock kernel and the most up to date radio.
I guess my question is, has anyone experienced any issues like this over the past few days? Is it possible that I'm having a hardware issue and need to un-root my phone and take it to the sprint store?
Any suggestions would be greatly appreciated. I'm not quite sure how to start the problem solving process. Thanks!
IrideAgro said:
Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'
Click to expand...
Click to collapse
Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.
edlokien said:
Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.
Click to expand...
Click to collapse
Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.
IrideAgro said:
Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.
Click to expand...
Click to collapse
Sounds about right Iride. We have a family unlimited plan here as well with an Evo and an iPhone 4s and I think we're somewhere in the $160 range with insurance and everything.
On the technical side I've posted a few times in other threads pertaining to the same issue but haven't heard back.
It seems my service is now only sporadic at home, but I can't confirm that fully just yet. I was downtown (Denver) using my phone yesterday and it seemed just fine, however when I returned home any call I made immediately had a sporadic choppy voice. This is strange to me as I've never had bad signal here until now. That's over 2+ years of living in this same apartment.
Maybe this is something on Sprint's end. This may be a silly question, but when calling for tech support, they can't tell if you've rooted your phone or not right? It would only be if you took it in to get serviced without unrooting?
Hope to figure out something soon...
I was wondering if anyone else had similar issues like this in the RDU area.
When I go to make a call, whether it be to another mobile phone, or a landline phone that has caller waiting. I get a busy signal. This happens on Sprint networks and roaming networks. I can resolve the issue by either powering the phone off and turning the phone back on, or by putting the phone in airplane mode and then turning airplane mode off again.
Has anyone else run into this issue in the RDU area? Specifically near Apex, Cary, and Raleigh? Or is this issue specific to me? The issue persists between wipes, and flashes of the OTA files, so I am pretty sure it isn't a phone problem anymore.
It's network side.
I've been seeing a lot of service issues across NC in the systems, it's not just the RDU area. Winston and Charlotte markets are encountering this also.
I actually think that Sprint's either tweaking the towers or implementing Network Vision. When the tower closest to my store went down, it was hell. It just came back up the first of this week, but we've noticed that 3G is blazing fast now.
Sunsparc said:
It's network side.
I've been seeing a lot of service issues across NC in the systems, it's not just the RDU area. Winston and Charlotte markets are encountering this also.
I actually think that Sprint's either tweaking the towers or implementing Network Vision. When the tower closest to my store went down, it was hell. It just came back up the first of this week, but we've noticed that 3G is blazing fast now.
Click to expand...
Click to collapse
I really hope this is the case. I live close to Garner and the signal in and around southeast Wake County is almost unbearable. I have been tempted to look at other carriers, but I am giving Sprint a little more time, hoping they will come around. I travel all across NC for work too, and it seems like it has gotten much worse over the last 2-3 months.
Sunsparc said:
It's network side.
I've been seeing a lot of service issues across NC in the systems, it's not just the RDU area. Winston and Charlotte markets are encountering this also.
I actually think that Sprint's either tweaking the towers or implementing Network Vision. When the tower closest to my store went down, it was hell. It just came back up the first of this week, but we've noticed that 3G is blazing fast now.
Click to expand...
Click to collapse
I noticed i could only get 1x when i was on that side of town the other day Sunsparc. I actually saw this happen about a month or two around the tower thats by Harris Teeter and the Ymca. Hopefully they're updating all the salisbury towers.
I hope they get it worked out. The last week or so I've had more 1x signals than I've ever seen in places around Winston that are normally strong 3g areas. I was also surprised when I was in Raleigh last week that there was no 4g around the downtown area and the 3g was crap as well.
stonesaber said:
I hope they get it worked out. The last week or so I've had more 1x signals than I've ever seen in places around Winston that are normally strong 3g areas. I was also surprised when I was in Raleigh last week that there was no 4g around the downtown area and the 3g was crap as well.
Click to expand...
Click to collapse
Absolutely......I cent even use the 4g here in Raleigh.........it won't stay connected. I'm in the heart of Cary right now and I am fluctuating back and forth between one and two bars. Unreal
Sent from my SPH-D710 using Tapatalk 2
I just want to bump this and say this is STILL happening.
Called them up today and they said the only issue that they have been informed of is EVDO data issues.
So, I am stuck, because it is happening between wipes, Sprint says there isn't a problem, and I am not sure what else is going on.
Anyone have any other ideas?
GH0 said:
I just want to bump this and say this is STILL happening.
Called them up today and they said the only issue that they have been informed of is EVDO data issues.
So, I am stuck, because it is happening between wipes, Sprint says there isn't a problem, and I am not sure what else is going on.
Anyone have any other ideas?
Click to expand...
Click to collapse
Customer Care is going to tell you it's a device issue to get you off the phone. Go to your nearest repair location and ask them to put in a CTMS ticket for your phone. They should already be doing this for anyone complaining of signal issues where the device is found to not be at fault.
Sunsparc said:
Customer Care is going to tell you it's a device issue to get you off the phone. Go to your nearest repair location and ask them to put in a CTMS ticket for your phone. They should already be doing this for anyone complaining of signal issues where the device is found to not be at fault.
Click to expand...
Click to collapse
Yeah, so I attempted to do that today.
Went to the store, and they immediately told me that there was a tower outage, and they wouldn't pull my phone back and do any form of diagnostics. So, what I did was call up customer service, then explain to them what was going on and ask them to speak to a tech at the store.
After a while, they told me there were two tower outages, that were blocking 14% and 90% of calls, and then gave me the phone back and was told that the ETR was over the next two days.
To be honest, the techs there are not always the friendliest, especially the older one that works in the cary location, I have had the pleasure of dealing with him multiple times. Generally why I like to call more often than not.
As far as the CTMS ticket goes, is there any information that I should give them? I was given an ETR for one of the two towers that was told to me to be having issues.
Not sure if you can check, but they said Tower Number: RA74XC340 was experiencing issues.
Is this still a problem for anyone else? I have been having this issue happen continually.
Just got my S3, and I'm dropping calls in areas where my SE4GT didn't. The calls are either dropping, or are 'breaking up', in the words of multiple people at different phone numbers I'm calling.
The common denominator is that the Calls start off strong, and then within seconds, start to break up then drop.
Maybe the device has to be held a certain way, as with the iPhone. Just throwing that out there, as I don't know.
I'm still trying to isolate the issue.
I've read that this is happening to others, and may be a radio problem.
I just don't want to exchange device if this is a wide spread device issue, which appears to be undetermined yet.
Update:
After calling the same number from my Sprint number, and having the calls (5) fade and drop off within seconds, I called the same number from my GV #, and the call was successful. The call lasted over 1 1/2 hrs. without issue.
Imo, the above rules out an S3 issue, and the issue is with Sprint and the Network, or the Network/Switch of the person I'm calling, in regards to how their Network is handling the Call from the Sprint number.
For what it's worth, I haven't had any such issues with my sprint s3, signal strength in much of my town is sketchy.
Maybe certain S3's had an issue, and I need to exchange mine.
I'm uncertain at this point, as I just got the S3 on Tues.
Please see the Update in the OP.
My gf and I have the same issue. Ive dropped more calls with this phone than the entire 6 years ive been with sprint. Its the samsung radios. Not sure about returning it and getting another unit since it happens in my gfs as well. Its frustrating, my phone also roams in my house which has always had close to a full signal on every other phone ive owned including the epic touch 4g.
Sent from my SPH-L710 using xda premium
Dropping calls as well. My friend too. The radios suck on this phone, so if you're in a marginal coverage area, you'll be dropping more calls with the S3.
kronium said:
Dropping calls as well. My friend too. The radios suck on this phone, so if you're in a marginal coverage area, you'll be dropping more calls with the S3.
Click to expand...
Click to collapse
I'm dropping calls in areas I didn't have trouble with my SE4GT.
On a side more, I'm not too happy with the camera on my S3, compared to my SE4GT.
On the S3, indoor pics are not as sharp, and are grainy, and the flash washes out the pics.
I thought the dropping call issue may be either:
- Hardware related
- Sprint testing of towers preparing for LTE
- a lemon S3
Regarding the camera issues, I thought may be:
- hardware related, and issue is with all the S3's
- a lemon
Because of the uncertainty regarding the causes of the above, even after extensive searching, I've decided to exchange my S3 for another S3, since I'm within my 14 day return/exchange period.
If the above issue or issues are resolved, then I just had a 'bad' S3.
If the issues aren't resolved, then:
- I got another lemon, which would be doubtful
- or these issues are inherent to all S3's
Hopefully at least one of the issues will be resolved.
I'd rather not switch devices, as I've got my current S3 just right regarding apps, programming, etc.
But I had to try another S3.
If neither issue is resolved with the replacement S3, maybe a future update will resolve one of these issues.
I'll see how it goes with the replacement.
I'd hate to see that the S3 has issues which the SE4GT never had. That's a step backwards, and if true, I most likely made the wrong decision to exchange my S3, and should have just returned it, and reactivated my SE4GT.
Hopefully though, the exchange will make a difference.
I have:
Hardware version:
L710.14
Does anyone know what the current hardware version is, if it has been updated?
I had the same issue with mine, poor signal, but even with the signal reported as ridiculously low I can still place a call.
I exchanged my first phone and thought the new phone was better, the Sprint store has the cell tower in the parking lot so it's hard to tell.
The first thing the phone did when I got home was update software, so I don't know how it would have worked before but after that my signal has remained poor.
I have tried all the other modems and not seen a measurable difference from one to the next.
Also my indicated signal strength vary around wildly swinging from lows below -220 to highs of -90 at home.
Other times closer to a tower I am getting -75, but it falls of very quickly.
This dropping of calls is getting really anoying. It's happening everywhere I didn't have issues with the SE4GT. It's like I know when I make a call, that I'm gonna hear the other side say, "I can't hear you, you're fading out!"
I thought GV solved it, I thought maybe it's a fluke. But the bottomline is, I'm fading and then dropping calls.
I'm thinking it's an internal antenna issue, andd holding the phone a certain way matters ala the iPhone.
But I'm not sure what the issue is, except that it IS an issue.
Is it Sprint working on the Towers?
Is it the LTE Radio in the S3?
I'm hoping the replacement fixes this crap, But I'm not so sure.
i drop quite a few calls as well in areas that i did not previously before. I am also getting alot of failed call attempts and have to redial the number a 2nd or 3rd time to make the call go through... not sure whats up with that.
if you are refering to making a call and it conects for a second then ends the call.
this is a known issue with sprints network and the samsung galaxy and the nexus lte line of phones
IE the S2, Nexus, LTE, and S3.
Sprint knows about this and is supposedly working on it.
(i have seen this problem with INTL GSM phones but i cant speak to there issue as its a total different radio and software)
IMPO it is an issue with the phones radios and software trying to talk to sprints network and getting booted or disconnecting.
IE its the Little seceret your not suposed to know about
(it affects Making 911 calls to)
My SE4GT hardly had any dropped calls.
My current S3 drops them like crazy.
Multiple times daily from different areas.
I can call from the same location in my room and have multiple fading of the call, then it drops.
I then call again, and it's fine.
This is usually how it goes:
- a call is made
- after a minute or so, the called party says I'm fading.
- I move around, I hold the phone differently, and the called party says ok, I can hear you.
- a few seconds later the called party says hello multiple times, and then says I can't hear you.
- the called party just hangs up the call in disgust, or the call drops
*The interesting thing is that before the call is dropped, and the called party says I'm fading, I can still hear them fine.
Maybe this is a clue to what the issue may be.
Hopefully it's a defective device, and my replacement will fair better. I'll see in a few days.
I say this because my SE4GT worked perfectly, while others dropped calls, from what I've read.
S3 Coverage, Phone / Network Problems - NYC Area
Im in the NYC area and dropping calls all over the place including on the Hutchinson River Pkwy, Henry Hudson Pkwy, Merritt Pkwy, etc.
I'm now testing my replacement and so far it looks like the radio in this phone is garbage on Sprint's network compared to every other Sprint phone I've had going back 5 years. I'll be back in NYC on Monday so I'll try the replacement then but within my home my coverage has evaporated with this phone however another Sprint model is working 100% here (both phones showing 1 bar).
My guess is that this phone is going to fade away on Sprint pretty quickly with the exception of users staying within local metro areas where hand-offs are going to be more limited as they won't be able to support the troubles with it.
I received my replacement S3, and still have the same issues, as I thought I probably would.
I installed the LG8 modem, as it had the LG2 modem as the last one did, so I'll see how that goes,
Looks like a stronger signal, but I'll know for sure shortly.
Biker1 said:
I received my replacement S3, and still have the same issues, as I thought I probably would.
I installed the LG8 modem, as it had the LG2 modem as the last one did, so I'll see how that goes,
Looks like a stronger signal, but I'll know for sure shortly.
Click to expand...
Click to collapse
Let me know if you find a fix. I'd rather stay with Sprint if possible.
trehouse said:
Let me know if you find a fix. I'd rather stay with Sprint if possible.
Click to expand...
Click to collapse
I definitely will
I just found this app:
Network Signal Info
https://play.google.com/store/apps/details?id=de.android.telnet&hl=en
It won't make your signal stronger, but it'll give you some important signal info, in addition to other device info, with a quick look. Includes a really nice widget.
kronium said:
Dropping calls as well. My friend too. The radios suck on this phone, so if you're in a marginal coverage area, you'll be dropping more calls with the S3.
Click to expand...
Click to collapse
If my phone continues to drop calls I'll be dropping Sprint. Ive got almost a week left on my 14 day trial. I love the phone but it just won't be with this carrier.
I'm still on LG8, and will know if it resolved the dropping call issues by early next week, and if the cause was LG2.
I don't know why the cause of the dropping of calls has not been addressed by Sprint or Samsung yet.
It appears to be an issue that was not an issue with the Samsung Epic 4G Touch.
What's going on?
I hope it is a Modem issue.
We'll see.
I'm not seeing a whole lot about this issue on the web, or on xda, unless I missed the discussions.
Confirmed Fix:
As mentioned previously, I flashed the LG8 Modem from LG2. This has resolved my dropped call issue in at least one area where I was consistently dropping calls since I received my S3. This is Fantastic news for me!
I'm in the -70's into the -60's dB range in the area I am now getting great reception in.
I didn't check the signal dB previously, but was dropping calls All the time in this location.
I have not made many calls from other areas I was dropping calls in as of yet. I'll update when I see how other previous trouble areas are.
LG8 has worked very nicely for me.
Obviously ymmv, depending on your location.
Battery efficiency is the same as before, which has been very good.
Update:
Still dropping calls all over the place, except in the area stated above.
I have never had such horrendous dropped call issues in the 14+ years of cell phone usage. At least none that come to mind as wiht e S3.
I already have a trouble ticket filed, but it is to check a tower in one area. I drop calls all over the place.
My 2nd S3, new contract, etc.
This bites Big Time!
Biker1 said:
Confirmed Fix:
As mentioned previously, I flashed the LG8 Modem from LG2. This has resolved my dropped call issue in at least one area where I was consistently dropping calls since I received my S3. This is Fantastic news for me!
I'm in the -70's into the -60's dB range in the area I am now getting great reception in.
I didn't check the signal dB previously, but was dropping calls All the time in this location.
I have not made many calls from other areas I was dropping calls in as of yet. I'll update when I see how other previous trouble areas are.
LG8 has worked very nicely for me.
Obviously ymmv, depending on your location.
Battery efficiency is the same as before, which has been very good.
Update:
Still dropping calls all over the place, except in the area stated above.
I have never had such horrendous dropped call issues in the 14+ years of cell phone usage. At least none that come to mind as wiht e S3.
I already have a trouble ticket filed, but it is to check a tower in one area. I drop calls all over the place.
My 2nd S3, new contract, etc.
This bites Big Time!
Click to expand...
Click to collapse
Resurrecting this thread... totally frustrated with my S3 in Indianapolis. They are rolling out 4G which is great, but if I receive a call, it almost always goes silent after about 15-20 seconds then drops 5-10 seconds later. If I call the person back it seems fine and I usually don't drop the call. I feel like it's been worse since Jellybean. Another Sprint/S3 person in my office has the same issue, but a 3rd person says not that much trouble.
Already filed two complaints with Sprint--but I'm to the point of not answering calls and returning voicemails because of the issue. Sprint says "oh yea, we're working on the towers and it should be fixed". Can't wait for them to call me back and the call drops.
The S3 is great and much better than the S2--but if you can't answer your calls on your phone... I have a problem with that.
I hope anyone else with similar issues has called sprint to tell them to fix the problem. I may try Google Voice for calling to see if that helps, but the constant DTMF tones in the background of GV drive me batty.
I've noticed over the past few months that my signal is getting steadily worse. I used to get a good strong signal no matter where I was, but yesterday I couldn't even send a text message from outside in the middle of a San Antonio. I've traveled a lot, with similar results in several states and several major cities.
I've done a few things to try to diagnose whats going on, but pretty much it comes down to
A)Sprint service has been getting worse-In which case you would all have noticed the same thing
or
B)My phone radio is dying-in which case I need to buy a new one. It's had a long life so I can't really grudge anything.
I wouldn't be surprised either way. My contract is up in a few months and I'd like some input on if I should stay with sprint. I really like the true unlimited w/o throttle, but thats pointless if the services Ive had lately is indicative of Sprints overall network lately.
So what have ye? Have you all noticed a major drop in connectivity in the last few months?
San Antonio is a 1st market LTE city, I believe. That would mean towers going on and off, 3G being upgraded, and all kinds of signal related issues as a result. Should be better by the end of the year.
I walk on toilet paper cuz I'm the s###!
Thanks, I hadn't realized that San Antonio was one of the ones Sprint was upgrading first. Might explain some of the problems in the area here of late, but not everything traveling.
Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?
thegipper said:
Hey guys,
Thoughts?
Click to expand...
Click to collapse
Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.
Do you have a case of any kind on your phone? If so, which one.
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
Click to expand...
Click to collapse
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
Click to expand...
Click to collapse
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
Click to expand...
Click to collapse
So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.
They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.
Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.
Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.
Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.
I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.