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Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My home internet speeds are 3.5mbdown/512kbps up.
gab2012 said:
Okay,during the past few months sprints network has been downhill in my home, seriously I get full bars of 3g during the day and at night I get full bars of no service and network is busy errors.
this is pissing me off, I was in the middle of an important call with a client and I got booted off the network.
tried all 5 of my evos and nada, signed up for skype quickly and I managed save my job.
This has happened a ton of times and my kids are always telling me about it, every time I call cs I am told its an outage and It will be fixed. But I am living in the most populated area of Puerto Rico, where every carrier has great service except sprint. heck tmo's EDGE network kicks the crap out of sprints 3g.
I could understand if I were in a rural area but damn I'm like surrounded by 3 sprint stores.
Anyways back on topic, would you guys recommend the sprint airave?I'm about to have call cs and ***** until I get this resolved.
My internet speeds are 3.5mbdown/512kbps up.
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I've never heard of a "network is busy error" before related to 3g.
3.5 mb down and you're complaining?
Um....
There's no "3g" on ANY network that gets that high.
It sounds like it's just an outage. How long have these errors been happening?
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
I just sent a text and got an error. SMS Error Radio Interface Resource Shortage Cause Code:64 Error Class:2
gab2012 said:
I meant my homes dsl speed for the airave(sprints been doing 100kbps for ages while on 3g), and the network busy error appears when I try to place a call.
this started around 2 months ago, once every two weeks, now its annoying as hell, when I was going to have my dsl installed the tech almost left because he couldn't reach me (sprint outage).
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An Airave could solve the issues in your home since the Airave uses voip to make phone calls.
Do you know anyone else with Sprint, do they have the same issues?
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
gab2012 said:
My son is at college on the west coast of the island and hes fine been fine, he complains about it when hes home visiting us.
I'm calling cs tomorrow to see if I can get them to give me a free airave since thats what I've been reading on forums.
People with signal issues receive a free airave and have the monthly charges waived.
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I'm sure they won't argue with you especially if it's an issue they admit.
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
gab2012 said:
Does the airave give the phones in my home 3g data or is it voice and text only?
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It uses your internet as the data connection and it uses your internet for voip [for texts and calls]
gab2012 said:
this really blows, the funny thing is that their 4g is working... I can have data only but the signal reaches my home only in my bedroom with 1 bar.
I have 2 more calls to make and I'm not risking it with sprint, skype has been working great so far.
Does the airave give the phones in my home 3g data or is it voice and text only?
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It gives u 3g data also. I had the same problem at my house. I called them and told them the problem they said I live in a red zone are and will send me an airave. Free also. I have a epic and it boosted my 3g to 1.3mbs download.
Sent from my SPH-D700 using XDA Premium App
The airrave works great. I did notice an issue with Juicedefender though; it would not connect to the airrave even when forcing it to by dialing *99. Once I disabled juicedefender, it works great and much longer battery life for my device, assuming courtesy the airrave.
going to call tomorrow about it, from what I understand its some white samsung branded box right? I think I saw one at my local sprint store the last time I went there.
The new one I got about a week ago is made by Airvana or something. It is an unbranded white box (and kinda large sadly). It works just fine for both 3G and 1X (data/voice).
anyway, it was free when I complained about things getting worse. People on slickdeals saying you have to pay tax on it, about $1. I haven't had mine long enough to know.
I want this asap, I just finished my last two calls via skype and pulled the evo out of my pocket and the service is back....its 12am here now lol.
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
Sent from my PC36100 using XDA App
culua said:
I get around 600kbs to 1.3m d/l on 3g and I ant complaining about that. But I would understand bad signal then you should reconsider getting the air wave thing.
Sent from my PC36100 using XDA App
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He was referring to his home internet.
So I was looking through Craigslist while I wait for my morning reports to come in here at work and I couldn't help notice a lot of people are selling their Sprint Airwaves and I started to wonder. I was wondering if anyone that's using Boost Mobile got this magical device "Sprint Airwave" to work with their EVO??
Just a heads up for those "forum lawyers" or "mini moderators" or whatever you want to call yourselves, I'm not here to start up a legal or illegal debate about the EVO being on Boost Mobile or anything like that.....I'm just trying to see if someone has got it to work, NOTHING MORE....NOTHING LESS!!
Oh and if you don't know what the Airwave is.....
http://www.sprintenterprise.com/airave/tellMeMore.html
I have an airrave and my boy has a Boost Evo, great reception when it comes in the house unfortunately he can neither make or receive calls. I have to take my airrave off line for him to be able to use his phone in my house. I have the Airvana model
playya said:
I have an airrave and my boy has a Boost Evo, great reception when it comes in the house unfortunately he can neither make or receive calls. I have to take my airrave off line for him to be able to use his phone in my house. I have the Airvana model
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OK thanks!! One thing I'm still wondering....I know you said he wasn't able to make or receive phone calls but can he access the internet via 3G and if so, how fast were his speeds??
I'm almost positive the airave will ONLY work with sprint phones, not phones flashed to boost.
If he gets good reception in doors or has a wifi connection, you could always set up his phone with GrooveIP to send and receive calls. I do this to have my phone, tablet, etc ring when I get a call.
Do you have worse data signal reception (and use) with Sprint vs. Verizon indoors?
More often than not, inside a store or restaurant in an 'excellent coverage' area, Sprint's data network is not usable (connection timeouts) where as surfing on Verizon is no problem.
I suspect a combination of Sprint Rev A and possibly cell density / Sprint using lower signal strength.
I didn't get a lot of response in the top Networking thread, so I thought I would post with fellow Sprint/ Evo 4G users.
other sim thread http://forum.xda-developers.com/showthread.php?t=1501051
Hey,
It all comes down to you get what you pay for, sprint has amazing phones with ok at best service sorry if anyone takes offence but its true. When on big red you are paying a lot but you get good phones and strong service its just how it is sadly. Sometimes I have great data in stores others I dont it just depends on the cell tower and how the building is built, but like I said it just comes down to you get what you pay for!
Stevo
While you would think the signal would be similar, since both Sprint and Verizon are CDMA, it's not.
On sprint, there is a tower less than 2 blocks from my house. Outside I get full bars, but the second I step inside my house, I get knocked down to 1 bar. Using the Verizon PRL, I also get full bars outside, but when I step inside, I only lose one bar, and get 5/6 bars consistently. The same thing happens at a few restaurants around town, sprint gets 0 bars inside, but almost full bars as soon as I step outside, but with verizon, the signal stays the same in and out.
Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'
I hope this isn't out of context but it seemed to be the most relavent thread for my issue.
Typically I haven't had many issues with my Sprint server (I'm in the Denver metro area) however over the last few days every call I get on the end voice is choppy, and eventually will cut out. When monitoring my signal it will jump from 3 or 5 bars to zero and then back up again.
I do have a rooted phone, however the ROM I'm using has the stock kernel and the most up to date radio.
I guess my question is, has anyone experienced any issues like this over the past few days? Is it possible that I'm having a hardware issue and need to un-root my phone and take it to the sprint store?
Any suggestions would be greatly appreciated. I'm not quite sure how to start the problem solving process. Thanks!
IrideAgro said:
Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'
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Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.
edlokien said:
Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.
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Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.
IrideAgro said:
Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.
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Sounds about right Iride. We have a family unlimited plan here as well with an Evo and an iPhone 4s and I think we're somewhere in the $160 range with insurance and everything.
On the technical side I've posted a few times in other threads pertaining to the same issue but haven't heard back.
It seems my service is now only sporadic at home, but I can't confirm that fully just yet. I was downtown (Denver) using my phone yesterday and it seemed just fine, however when I returned home any call I made immediately had a sporadic choppy voice. This is strange to me as I've never had bad signal here until now. That's over 2+ years of living in this same apartment.
Maybe this is something on Sprint's end. This may be a silly question, but when calling for tech support, they can't tell if you've rooted your phone or not right? It would only be if you took it in to get serviced without unrooting?
Hope to figure out something soon...
I'm having major problems with my new M8, my home is in a area were I receive fairly good signal were I get 3-4 bars but I'm unable to make calls or get data. I contacted Sprint and they sent me an Airrave for my home which appears to help but basically when ever I get into an area with poor coverage (2-3 antenna bars) thisM8 just craps out! Now the clincher is that in the same areas, my son's iPhone works fine, for example last week I was camping and while my M8 was useless as while it would pick up a signal, it couldn't text, make or receive calls while my son's iPhone (5s) had no problems so basically I just used his phone and stowed the M8 away.
I had the very same issue a year or two ago with my HTC EVO LTE, after complaining to Sprint they reprovisioned it and suddenly it worked fine until last month upgraded to the m8.
Is there any better rom or firmware that can help me with this? As long as it has a good strong signal, it's fine but unfortunately we're I live and travel to, Sprint's coverage is poor but still it's frustrating that it doesn't even seem to work roaming when it picks up other service towers as it warns me I'm roaming and addtional charges may be encurred. I have called Sprint and they deny there is any issue with their service yet all the Sprint stores in my area and the Sprint vendors strongly urged me to upgrade to the iPhone instead of an android phone as they all repeated the same story that in my area, Android phones don't work well and from what I have seen the are right.
Any words of advice or suggestions? I'm still in my grace period were I can return the phone, Sprint technical support is suggesting I return the phone as it might be defective which I might believe expect this one is doing the same as my prior until Sprint did something "special" to the old one which fixed it but now they claim it's not their problem.
In a nutshell, it comes to be a issue with the Android phone type as when this M8 won't work, other Sprint phones do such as iPhone and an older Kyocera flip phone which the Kyocera phone was the one I had to use to call Sprint as my M8 couldn't maintain a voice call connection longer than 10 to 20 seconds before it would drop the call.
I'm totally frustrated, any suggestions?
eBoyDog said:
I'm having major problems with my new M8, my home is in a area were I receive fairly good signal were I get 3-4 bars but I'm unable to make calls or get data. I contacted Sprint and they sent me an Airrave for my home which appears to help but basically when ever I get into an area with poor coverage (2-3 antenna bars) thisM8 just craps out! Now the clincher is that in the same areas, my son's iPhone works fine, for example last week I was camping and while my M8 was useless as while it would pick up a signal, it couldn't text, make or receive calls while my son's iPhone (5s) had no problems so basically I just used his phone and stowed the M8 away.
I had the very same issue a year or two ago with my HTC EVO LTE, after complaining to Sprint they reprovisioned it and suddenly it worked fine until last month upgraded to the m8.
Is there any better rom or firmware that can help me with this? As long as it has a good strong signal, it's fine but unfortunately we're I live and travel to, Sprint's coverage is poor but still it's frustrating that it doesn't even seem to work roaming when it picks up other service towers as it warns me I'm roaming and addtional charges may be encurred. I have called Sprint and they deny there is any issue with their service yet all the Sprint stores in my area and the Sprint vendors strongly urged me to upgrade to the iPhone instead of an android phone as they all repeated the same story that in my area, Android phones don't work well and from what I have seen the are right.
Any words of advice or suggestions? I'm still in my grace period were I can return the phone, Sprint technical support is suggesting I return the phone as it might be defective which I might believe expect this one is doing the same as my prior until Sprint did something "special" to the old one which fixed it but now they claim it's not their problem.
In a nutshell, it comes to be a issue with the Android phone type as when this M8 won't work, other Sprint phones do such as iPhone and an older Kyocera flip phone which the Kyocera phone was the one I had to use to call Sprint as my M8 couldn't maintain a voice call connection longer than 10 to 20 seconds before it would drop the call.
I'm totally frustrated, any suggestions?
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No one?
In searching I found reference in the Sprint user's forums about a issue of multi-band support causing this problem esp in areas were 4g LTE and 3G signal is marginal. The only solution held to any account is to turn off 4G LTE and reprovision the M8 which IMO is rather lame considering it's the top of the line HTC phone but given Sprint's marginal network that might be all that I can do.
Are there any ROM's that radio offer any relief from such?
Sprint's solution at least to provide some help was to send me Airrave which has helped at least at home in that I can at least make phone calls and texts.
Same problem
I'd like some insight on this issue too. I switched from a Galaxy note 3 to the M8 about a month ago, and ever since, my data and cell service is horrible. I never really had any issues with the Note. I have had to turn LTE off and just use 3g to be able to use it at all if I'm not on WIFI. It's pretty frustrating considering that I really like this phone, but I might have to go a different route if I can't get it fixed. My phone is rooted and has viper ROM on it and it didn't change a thing with the custom rom. I don't know what to do, but I'm about ready to jump ship. Any ideas would be appreciated. Thanks.
Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?
thegipper said:
Hey guys,
Thoughts?
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Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.
Do you have a case of any kind on your phone? If so, which one.
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
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When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
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That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
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So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.
They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.
Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.
Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.
Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.
I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.