[Q] Company Directory - Droid Incredible Q&A, Help & Troubleshooting

I have a Verizon HTC Droid Incredible (unrooted) on which I've successfully configured my Exchange 2007 account. My email, contacts and calendar are all successfully syncing and I can send/receive email. When I attempt to lookup a contact in the GAL/company directory, after typing the contact's name and clicking on search, there's a quick blip on the screen and then nothing further happens and no results are returned. Why isn't my company directory working and how do I resolve the issue?

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Missing Inbox on TouchFlo

I just got my new TouchPro 2 on Verizon today and I installed wireless sync to have my emails from work pushed to my phone (used this on my XV6800). The Outlook email was created correctly and I can access my inbox if I go to all accounts but I can't find out how to add a link to the inbox on the email tab in TouchFlo. The email tab will show that I have new emails but I need to go to the Windows Mobile accounts screen to get to it.
Is there any way to add this account to the email tab in TouchFlo?
You are not alone. Same problem here. Looking for the answer.
Do get the number of messages, but no access to them in TouchFlo?
Yes it will display the number of messages but there is no easy way to display them through the email tab. I have been clicking the inbox link in the notification message that I get when a new wireless sync message comes through. It works but it would be nice to be able to view the messages downloaded through wireless sync in the same way as my gmail account.
Ha. It took me 2 days to figure out why I had 1 message showing on that tab (damn "welcome" email in outlook inbox). I suppose that the whole email tab is of no use to you then, if you use outlook. Maybe a plugin for the home tab is possible?
Same issue
I am also having the issue of the Outlook email not showing on the TouchFlo email tab. I have looked everywhere to try and find where the configuration for this tab is stored, but no luck.
I did have it showing previously when ActiveSync was configured to sync with Outlook (in addition to Wireless Sync), but if I did not disable ActiveSync completely when connected to my computer it created duplicates, and kept creating them for as long as it was connected...Big mess. When I disabled syncing with the inbox on ActiveSync, it deleted all of my email (on the device, then wireless sync deleted everything in Outlook as well), and the Outlook email no longer showed in the TouchFlo email tab.
I am thinking that setting up a bogus ActiveSync partnership with a computer that has nothing in Outlook (and selecting the Inbox) might be a workaround, but it should not be this difficult.
NOTE: I tried removing everything and setting up a bogus partnership through ActiveSync, still did not put the Outlook email back in the TouchFlo Email tab. Just have to use Start > Messaging until someone figures this one out. Would be nice to have it working correctly.
Same issue here. I added second email account, not in wireless sync, but in the email setup, a POP3 account. Now the little envelope goes to that account and then on the bottom you can see the inbox and navigate to the outlook inbox which is your wireless sync. It gets you there with a couple of extra steps, but it isn't the same.
Additionally, you can't see your email for a particular contact, in your wireless sync email. That is a huge benefit of the HTC Touch Pro 2, in that it integrates emails, SMS messages, phone calls, facebook, all through the contacts. Hope someone finds a work around, this is very irritating. Love the phone, but without this, not sure if I will return it within the 30 days.
I'm having the same problem, does anybody have a solution for this?
Thanks!
Same problem
I've got the same issue. Anyone ever find a solution for this that doesn't involve a hard reset?

HTC Desire's mail client

I just picked up my Desire a couple days ago and all-in-all I'm pretty pleased with it! ..I just had some questions regarding the pre-installed mail client for the desire that some of you may be able to answer. (F.Y.I. the mail app is using my Gmail account by default)
1. Is there a way for the mail client to automatically sort mails once its received? For example, if I were to receive an email from my co-worker, the app would automatically sort that email to the "Work" Folder without me having to do it manually.
2. It seems when you open up the mail client, each mail is displayed by the sender's email address, not the sender's actual name. Even though I have the email address registered to their actual name in my phonebook, it still displays the emails by address and mail subject in small print below it. (On the other hand, the sender's name is displayed under the Messages App...But that only works for people communicating via SMS..)
Does anyone know how to fix these two issues. It would really make my life a little easier.
Big thanks in advanced!
No one knows how to fix this issue?
Hm, i don't have these issues. My desire is showing names just fine, even if they are not in my contact list...
Sorting problem...hm...i've done that with vip option in a mail app. Just add some contacts in vip section and all mail recieved from them will go in that section...
Sent from my HTC Desire using Tapatalk
If you are using gmail, or some mail client that supports filtering. You could apply filters to specific people. That filter will automatically apply label to every mail from that contact (will put every mail from that contact(s) to specific folder)...

[Q] Desire problems with Exchange/Outlook calendar sync

Hello all,
Yesterday, suddenly, on my CEO's Desire problems appeared - can not sync with Exchange calendar any more.
The following messages and Event ID in Exchange log appears:
Event ID:8260
An attempt was made to save an appointment with the subject "here is the subject" to mailbox [email protected]. The duration of the appointment was too large, so it was not saved.
Event ID:8206
Calendaring agent failed with error code 0x80040219 while saving appointment.
Event ID:8199
Calendaring agent failed in message save notification with error 0x80040219 on [email protected] /Calendar/{E35D82CE-8D08-4E5A-8859-AA139773A8A1}.EML.
Event ID:3005
Unexpected Exchange mailbox Server error: Server: [dioniz.imaves.local] User: [email protected]OM HTTP status code: [500]. Verify that the Exchange mailbox Server is working correctly.
On Desire, message appears as: There are error on Exchange server
Other 2 Desire's in company, does not have any problems with Exchange sync.
Also, all other Exchange functionalities works fine.
All 3 Desire's running Froyo 2.0. Unrooted, stock HTC ROM.
Before yesterday, everything works fine.
Already checked Google and MS Knowledge base...no exact solution. Some solutions works for some people, but for most of them do not works.
Anybody facing the similar problem and what is the best way to solve it?
Thanks in advance,
Exactly the same problem
I have exactly the same problem.
I have subsequently tried dumping all the calendar entries from Outlook(server side), and the problem persisted.
I removed the active sync account from the Desire and the server errors went away, right up until I added it again and synced. Some of the calendar entries synced back to the server, but most not. I imagine that a calendar entry on the device has become corrupted.
I will post on my progress resolving this.
a couple of our customers are experiencing the same problem...
i thought the problem was resolved by following these steps:
http://androidforums.com/android-ap...rsion-error-ruining-my-desire-experience.html
at first this solution worked .. but a week later the problem is back
Anybody found any solution to the M$FT Exchange calendar not syncing with this version of Sense?
Sorry, pls ignore!!
Exchange Calendar sync-fix?
Found various posts suggesting that deleting and re-creating the Active Sync account fixed this. The key element seems to be deleting ALL the Calendar data on the Desire after you've deleted the ActiveSync relationship...
"I deleted the Exchange Activesync account. Because there was still data in my calendar after that action, I cleared the data in Calendar and Calendar storage (Menu --> Settings --> Applications --> Manage applications-->All). Added the Exchange Activesync account again and working again for now."
If this proves to be a temporary fix I'll try to remember to update this.

[Q] Exchange / Active Sync and Contacts

When I flash CM6/CM7 on my EVO, I am able to send emails to anyone in my Exchange/Active Sync directory. The contacts do not show up in my contacts app, but when I enter a name of a co-worker in the "TO" field in email, all associated names in the company directory show up. *which is expected*
However, when I go back to stock ROM (HTC Sense), and setup my Exchange/Active Sync stuff, co-workers in the company directory do not show up as they do when running an AOSP ROM. I made sure "sync contacts" is selected but nothing works.
Has anyone else experienced this, or know of a fix?
I am using the default email app with both ROMS, and setting up the email correctly.
I can send and receive email just fine. All of my work calendar items are visible, and do sync. It's just the contacts I am having trouble with.
Thanks.

[Q] Questions about Mail and Exchange and Hotmail

Hey everyone,
Today i thought i might try setting up my Desire HD to sync with Hotmail via Exchange. Setup was easy as hell, just had to enter my e-mail adress and password, the rest was done automatically.
The Calendar syncs well, so do the contacts, but what bugs me is the mail client:
I like the fact that i can choose that attachments don't download, but here are my problems:
When i open an E-Mail on my Desktop, the mail gets marked as read on the Hotmail site and on my phone.
When i open a mail on my phone however, i go back to the list of mails. Then, the phone removes all messages from my phone and redownloads them. Now the mail i just read is marked as unread. Anyone know how to fix this?
Another thing: Is it possible to actually show all my E-mails on my Desire HD with the mail app? When it syncs it always shows X/285. Once x has reached 35 it stops. (i have more than 285 mails in my inbox).
Hope to find some help!

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