Develop Bugs

[Q] O2 UK Desire 2.1 rebooted its self.

Now its just stuck on the O2 logo boot screen and won't go any further!
I've tried the recovery mode and that just does the same! Is there anyway I can recover from this?!?!? Nothing new has been downloaded, its not rooted (I was going to do though!)
Can I get it working again... any help (and links needed!) would be gratefully appreciated...
Yours, a worried person!
PS if any more info is needed to help, just let me know.

I've had the same thing as this but not write as severe. My unlocked Desire reboots itself when being charged and using navigation. After about 10 minutes of use, it reboots.
I phoned HTC UK who confirmed that this was a known issue. They told me that the solution was to change the main board. They also told me that I should live with it for the time being as they only had 15 boards in stock and so, I may be without a phone for a little while.
BTW mine is running 2.2 and still reboots.
Sent from my HTC Desire using XDA App

jfphillips said:
I've had the same thing as this but not write as severe. My unlocked Desire reboots itself when being charged and using navigation. After about 10 minutes of use, it reboots.
I phoned HTC UK who confirmed that this was a known issue. They told me that the solution was to change the main board. They also told me that I should live with it for the time being as they only had 15 boards in stock and so, I may be without a phone for a little while.
BTW mine is running 2.2 and still reboots.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
@jfphillips, how did you get froyo 2.2 on your o2 desire 'coz I'm also using o2 HTC desire. Did yours come with froyo or it is rooted.

GeesRiK said:
Now its just stuck on the O2 logo boot screen and won't go any further!
I've tried the recovery mode and that just does the same! Is there anyway I can recover from this?!?!? Nothing new has been downloaded, its not rooted (I was going to do though!)
Can I get it working again... any help (and links needed!) would be gratefully appreciated...
Yours, a worried person!
PS if any more info is needed to help, just let me know.
Click to expand...
Click to collapse
Mine was doing the same - either try an official RUU (didnt work for me) or try flashing a PB99IMG (worked for me the first time - http://forum.xda-developers.com/showthread.php?t=747775).
Mine got past the boot screen after i did this, but after a few hours it did the same thing & this time the PB99IMG method failed for me.
Gave mine in for repair today - they told me it would take 2-4 weeks!

@scorror sorry, mine isn't on o2, its on three.co.uk. It was part of their first batch which were unlocked/ unbranded with OTA Froyo a couple of weeks ago.
Sent from my HTC Desire using XDA App

inamak said:
Mine was doing the same - either try an official RUU (didnt work for me) or try flashing a PB99IMG (worked for me the first time -).
Mine got past the boot screen after i did this, but after a few hours it did the same thing & this time the PB99IMG method failed for me.
Gave mine in for repair today - they told me it would take 2-4 weeks!
Click to expand...
Click to collapse
How old is it? And was it on O2? I've got a feeling a lot are doing this? My friends at work (also O2) is rebooting its self at least 3 times a week for no good reason!
Did they give you a loan phone while yours is in for repaire? Mine is just over 2 months old, I'll be pissing and moaning to get it replaced and not repaired.

Have you tried contacting o2?

PS tried the PB99IMG.zip method, it went all the way through, but failed on the CID check at the end, and just asked for a reboot. Does anyone have a link to an O2 download of the zip and not the Generic HTC one?? Long shot I know...

I RICHY I said:
Have you tried contacting o2?
Click to expand...
Click to collapse
going to take it into them today and see what they say. If it wasn't branded I reckon I could have recovered it with the PB99IMG... So annoy...

GeesRiK said:
PS tried the PB99IMG.zip method, it went all the way through, but failed on the CID check at the end, and just asked for a reboot. Does anyone have a link to an O2 download of the zip and not the Generic HTC one?? Long shot I know...
Click to expand...
Click to collapse
This is the only available RUU for O2 phones:
http://shipped-roms.com/shipped/Bra..._32.36.00.28U_4.06.00.02_2_release_124865.exe
There's a good chance that this won't install, as most O2 phones seem to have more recent software than this.
But if you haven't rooted or changed your ROM and the phone won't boot or go into recovery it sounds more like a hardware fault.

teppic74 said:
This is the only available RUU for O2 phones:
There's a good chance that this won't install, as most O2 phones seem to have more recent software than this.
But if you haven't rooted or changed your ROM and the phone won't boot or go into recovery it sounds more like a hardware fault.
Click to expand...
Click to collapse
Well, tried that, and its now totally goosed!!! It started to go through the install of the new (well downgraded image) and then it sat on waiting for bootloader for ages, then said it had lost connection with the phone. I wont even turn on now. I dont get an orange light to say its charging from mains power like I used to do.
It has to be hardware related, as like you say, ots not rooted, it was the same ROM that shipped with the phone, its just, for want of a better word... F*****! Went into an O2 shop this arvo, but it was way too busy so didn't even get chance to see what they could do (exchange/repair) like I keep saying... Soooooo damn annoyed its untrue. 1st phone I've ever had that I couldn't recover in some way...

If you call HTC they will arrange a repair. O2 will just send it off to them anyway.

jfphillips said:
I've had the same thing as this but not write as severe. My unlocked Desire reboots itself when being charged and using navigation. After about 10 minutes of use, it reboots.
I phoned HTC UK who confirmed that this was a known issue. They told me that the solution was to change the main board. They also told me that I should live with it for the time being as they only had 15 boards in stock and so, I may be without a phone for a little while.
BTW mine is running 2.2 and still reboots.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Was the same up to today, mainly rebooting when charging in the car with GPS on, but rebooted 6 times today when using tinternet at work.
Called HTC who are collecting next Monday to replace mainboard!!!!
Told in will take a few days to a week to do. Will have to use old touch diamond for these few days!!
To add to this:
I downloaded a battey temp monitor, and my Desire turned off in the car on 22oc, 26oc, 28oc & 30oc. It turned off when using normally mainly when HSDPA connection was present, but not always, and temps have been anything up tp 36oc.
More:
Unit was fine for the first month or so, and started after. Rebooting has been present on 2.1 and 2.2, but getting worse (which htc said also)
I did a hard reset earlier today but still the same, if not worse!
Running 2.2 now, phone was from mobiles.co.uk and was one of the first
It runs fine most of the time strangely enough though

well took it into O2 today, on the paper work I got back it said Repair Agent: Anovo UK Repairs. Repair or replace 7-10 working days.
Not sure if the above can't fix it will I just get a refurbished one, or will they send it to HTC to fix.. who knows at this point... who knows...

jfphillips said:
I've had the same thing as this but not write as severe. My unlocked Desire reboots itself when being charged and using navigation. After about 10 minutes of use, it reboots.
I phoned HTC UK who confirmed that this was a known issue. They told me that the solution was to change the main board. They also told me that I should live with it for the time being as they only had 15 boards in stock and so, I may be without a phone for a little while.
BTW mine is running 2.2 and still reboots.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
The lying gits made out to me that they had never heard of such a problem!! Mine has gone back to them as it was driving me nuts, the alternative would have been it bouncing of a wall!
Andrew

[Q] Touchscreen doesnt work anymore?

Hey guys.
Maybe somebody could help me with my problem. I debraned my DHD from T-mobile some month ago... rooted it, installed Bootloader, Rom Manger and Clockwork recovery...
all works fine... then i installed Leedroid 2.3.2.. all worked fine, system was stable.
Then some weeks ago, i noticed, that my touchscreen doenst work anymore... I turned the phone off, took the accu out w8 some mins, rebooted over CW.. then it wokred again...
today i got a phonecall, wanted to take it... again... no reaction from the touchscreen or the keys down.... i tried all today, wiped all data, did a recovery, installed new ROM's.. nothing worked.. the volume buttons and the power button did work... i dunno what to do anymore?
i already flashed a RUU over it... still the same
Maybe anbdy got some ideas?
Greetz

Sounds like a hardware fault to me.
Sent from my Desire HD using XDA App

Has to be Hardware Related, if it was anything to do with the Software than there would have been more than one instance of this error, which I have never seen nor heard off, but also wiping the phone should fix the problem, also given the pattern the phone followed if working then breaking, it deffinatley sounds like a temperamental fault. Hope I helped.
Sent from my Desire HD using XDA App

Yep, a long winded version of exactly what I said. ;-)
Sent from my Desire HD using XDA App

so what i should try now ?

Pr3muToS said:
so what i should try now ?
Click to expand...
Click to collapse
Depending on where you bought it from, contact HTC or your Carrier, however if you bought it from a shop that sells phones on behalf of a Carrier then you will have to take it to there.
So basically what I'm saying is, contact the place where you got the phone from, it has a 12 month warranty which means all Desire HD's to date are still covered.
Sorry, I don't know what country you are from, but in the UK we have a shop called 'The Carphone Warehouse', they sell phones on a selection of different networks, and they sell you an unlocked phone, with the carrier SIM in. In this case, you would contact the shop, NOT the carrier, as it's the shops phone? Sorry if I have confused you.

Well lucky for you, you can revert the phone back to stock without needing to use the touchscreen. Make sure you flash a official ROM and do ENG S-ON before sending it in for repair.

ErOR22 said:
Well lucky for you, you can revert the phone back to stock without needing to use the touchscreen. Make sure you flash a official ROM and do ENG S-ON before sending it in for repair.
Click to expand...
Click to collapse
Software modifications no longer void warranty, its still android.

HELP! My phone gets hot and restarts! Please look for more info inside!

Hello dear friends!
HTC let me down Kind of stupid phones indeed at least desire...
I have my phone for quite a time now, it is rooted with unrewoked, clockwork recovery and s-on. I flashed many different roms in the past and everything was brilliant. In a pas half-a-year or so I stayed with only one ROM - MIUI-Au. I kept updating it to the newer versions and so on and on. Never had any random reboot or something. At least maybe it was because of some strange app or something else. But now it started to reboot randomly and constantly!
Phone gets hot abit and it just reboots, and never comes to android homescreen again, until I put out the battery, hold it for few minutes, pop it back and then it boots. But as soon as start to play music, or run a game the phone gets hot abit and reboots again. and so on and on. I thought maybe it was a miui issue. So I tried to flash different roms, but guess what? None of the even boot! The main screen shows and with the same second it bootloops again and forever!... (
Even from recovery it sometimes reboots randomly. So i managed somehow to flash my miui back and it at least boots. But it is very unstable now, I barely can use my phone now
PLEASE WHO CAN HELP ME????
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?

What have you set the CPU max to?
Sent from my HTC Desire using xda premium

Thank you for response! Appreciate, really!! I didn't set it, I left everything by default I think! Because as i said, i even tried flashing different roms, not only miui.
What else could be? By the way, with stock froyo rom If I remember correctly, sometimes it became extremely hot, but I didnt get any reboots from that. But now, it gets just a little bit hot and it seems that this causes the reboot...

Now what I just noticed, I get reboots even when the phone is idle. And it is not even warm!

If its not getting hot then I'm confused lol. It sounds like a actual hardware fault. Sorry I can't help with this one
Sent from my HTC Desire using xda premium

cluendo said:
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?
Click to expand...
Click to collapse
try and get it taken back to stock if you dare.
The phone hasn't been out 2 years yet, which is how long the warranty is.

Thank you! But is there any possibility to fix it without HTC involvement? Maybe it is not hardware issue ? Can it be because phone is rooted and I flashed many roms to it ? I didnt try AOSP roms since reboots started, I will try to pop in Cyanogenmod or other and see if I will get reboots.
Would rerooting my phone and updating my recovery fix the problem?
and Note: yesterday I tried to S-OFF my phone, but I can't even do that with my unstable MIUI. It rebooted in the middle of the process..

I had a similar problem, apparently it's not uncommon on the early revisions. I sent mine to HTC and they replaced the mainboard.

Thank you for answer! But what if my phone is bought through a contractor?
Can just call HTC and ask the for repair? Or should I contact my contractor first ?

Just give them a call and they will try to help you out. I had a very good customer service experience with them when my desire had some issues.
They will require a proof of purchase though. If you managed to get the receipt from your "contractor" (I am unsure what you mean by a contractor), then there should be no problem.

Sorry for misleading word, I meant T-Mobile. I bought my phone under contract. I think I have a receipt. I even have whole box and stuff of the phone somewhere in my drawer.(just sayin ). So how is customer service of HTC? Poor, good ? I heard you need to tell them that you did a factory reset and that didn't help. Is that true. Also if I will unroot my phone, will they know it was rooted anyhow?
Ahhh....this overheating issue seems common. How they can release faulty phones?? No clue.
thanks for answers mates!

In Singapore, HTC service is really good. Phone was still under warranty.
It took me just one (real) call to confirm a repair order. The first call I was just checking to see what options were available to me.
The second call was an actual repair request. And the third call was me pestering them for a pickup date. heehee
In Singapore, repairs were done via courier. They picked it up and 1 working day later, they sent it back.
Naturally, you will probably need to impress upon them that you tried everything to fix your phone (which I hope you did which includes proving to yourself that it's not the ROMs fault).
You will definitely need to reset everything back to zero. In my case, I downloaded an RUU to totally reset everything back to STOCK, which included removing clockworkmod recovery. You WILL need to create a goldcard for this though so bear in mind that it's not exactly a case of a simple flashing procedure. At least not if you don't already have a goldcard.

Sorry if I overread it at some point, but you speculated at the beginning there could be some faulty app causing this, but you never meantioned performing a full wipe. Have you full wiped yet? Just to make sure it is indeed no software problem.
greets

Thank you for your answers. At the moment I have SuperNova classic ROM. ( 2.3.3 + Sense 2.1) But my phone crashes again and again, it is so annoying and causes me so much trouble.
I never tried a reset or unroot and return to original rom. Im just wondering now, would this help to remove or at least remove those reboots?
Today I was in my work and i was keeping my phone in my jeans pocket. it got hot as u would expect when keeping in pocket and suddenly it rebooten, then it went into a bootloop and started to bootloop 7 times in a row quickly. then again and again. It became very hot at that time.
For the interest, what exact hardware faults causes these reboots and why phone gets even hotter if you keep it on boot loop. If I keep phone cold, the rom usualy stays normal, without reboots. but as soon as I start using my phone, texting or calling for at least 5minutes of using it just reboots.
as I said- really annoying thing :S
I remember my happy times with miui, apps and no reboots Was fun!
cheers for helping!

I would give full wipe / factory reset a chance, and maybe RUU.
At least try it before sending phone to htc.

It is hardware problem, search forum. Fresh ROM without SD card, enabled WIFI and GPS, running G navigation, back of the phone is warm - restart after few minutes.
Maybe someone know how to read info form the phone right before reset? We could understand why the phone is reseting and hopefully add some patch.

Reboot-loop experience
Hey,
i had the same problem over the last few months: In the beginning my phone restarted only when it got hot, but it got worse over the last few weeks, in the end i was not able to use two apps at the same time (music and mytracks) or even to surf the internet longer than a few minutes. The problem did noticeably decrease when the phone was cool - tested by putting it on a fan or in the fridge. Yet, Skype was regularly killing it. As i really love my phone (and especially the AMOLED-Screen!) i did not want to resign. The battery cover contains some metal which is supposed to enhance heat dissipation - so i attached a little thermal pad to the hotter bottom of the phone to improve contact with the head spreader. Unfortunately it did not entirely fix the problem. Yes, it improved the situation a little, but it got even worse after a week or two - in the end i had to turn it in.
So i decided to take it to the Telekom-Shop. They were very kind and told me they would call the other day to confirm that the replacement would have been shipped. It took a few days longer, but i got a phone with the AMOLED-Screen! The employee said it was a used mainboard in a new case, completely refurbished. They only replaced the main unit, i kept the battery, sd-card, charger and so on. Now i have a working Desire again!
Terminator

Similar?
Hi i on the other hand have similar problem, qiute anoying one, my desire, cm7 hboot, s-off, insert coin cm7 rom, have phone freezing in diferent situations, sometimes its working sometimes just freezez and i need to get battery out and turn it one and sometimes several times in row to get it working again???? RUU and go to give phone in service? plaese advice?

@cp6ija Sandisk SD card? If yes, smash it.

nvm
cant delete post so just posting gibberish

[Q] It seems that my DZ is dying T.T

Starting from last night, my desire z(rooted) and using the mikrunny rom started to "Automatically selecting" objects on the touch screen, I have already done a few times of full wipe and flashed other roms to see if there is any methods to fix. Unfortunately, there is not hope.
Now I am trying to unroot and go back to stock and I am wondering is there another method to fix this issue.
BTW, I dropped my phone 1-2 times but this issue didn't happen right after the falls, which means that it didn't take immediate effects, I am also if this is realted or not.
If someone knows how to fix this problem or have this problem before, please kindly tell me. I don't want to give up my DZ as I like it very much.
Thank you.
EDIT: Now even when I want to use RUU to revert it back to stock, the RUU didn't work= =I am using win7 and any help will be appreciated

Hi,
Does it happen when the phone is on charge only or all the time? My phone does that occasionally when charging which is to do with earthing the capacitive touch screen.
Re returning to stock, have you seen http://forum.xda-developers.com/wiki/HTC_Vision#Unrooting_and_Returning_to_Stock

craiglay said:
Hi,
Does it happen when the phone is on charge only or all the time? My phone does that occasionally when charging which is to do with earthing the capacitive touch screen.
Re returning to stock, have you seen http://forum.xda-developers.com/wiki/HTC_Vision#Unrooting_and_Returning_to_Stock
Click to expand...
Click to collapse
It happens all the time, sad but true
BTW, thanks for the link
EDITo you have a link to a guide to use the sense RUU? I mean the HTC sense not the TMO one cuz I don't use TMO

Sad, probably going to have to get HTC to repair it then..
RUU link:
http://shipped-roms.com/index.php?category=android&model=Vision
I think you could just substitute it this for the TMO one. The RUU only looks for version so set your current version lower than what you're flashing and it should work.
Craig

[Q] Wildfire S won't boot or do anything at all - no bootloader/splash screen

Hey guys,
writing to you because of a friend's wildfire s (Unbranded!, Software Version was: 1.33.401.2)
She told me that the phone became very slow and so on, so I told her it would be good to update to newest software (if that would not pleasure her, we could try a costum rom).
So I tried it via OTA, but the phone kept telling me it was up to date for days.
So I thought why not updating it the old method via RUU. I grabbed "RUU_Marvel_S_HTC_Europe_2.13.401.2_Radio_47.23a.35.3035H_7.53.39.03M_release_225747_signed.exe" somewhere from the internet, did everything as described there and the update went flawlessly, it told me from 1.33.401.2 to 2.13.401.2 as expected
I got the message that the flash was successful and that the phone needs to reboot. So did it, but now it's just dead.
The only thing it does is flashing the screen up (it's still black, just the backlight's on) and then it switches of again - that happens in circles, on and on - nothing more, no splash screen, no chance to get into bootloader.
It seems like its totally smashed up? I really don't know why regarding the fact that the flash went flawlessly and that everything seemed to fit to me (or did I chose the wrong RUU? - Dont think so )
What will be the next steps? I think there's nothing more I can do, it's HTC's time now or not? Do they repair such devices/cases under warranty?
Thank you guys for your help and please don't forgive me my bad english, it's late here in Germany
DN41

I don't recall anyone recovering from this. It looks like the ruu didn't run properly and flashed a bad/corrupt radio If you have warranty, i suggest you go claim it

Problem is, hat about one week ago i changed her digitizer because it was broken. Doing that, i had To remove
The void-sticker.
We all Here know that The issue is Not related to my work (Yes? D) but What will htc do? I guess they wont do anything and just send it back with void warranty? :/
DN41
Sent from my icecold Desire HD using XDA

They will say that you have to replace the motherboard and will charge for it

Mh thats Bad...how much will it be?
Sent from my Desire HD using XDA

Don't know. Never done that before

Ok thank you mate.
Let's see what they gonna tell me...I really don't know what has happened cause I did that many times before on my other devices like the hd2, dhd, td and so on.
Man, this is so weird.
I've stumpled upon some ebay offers for jtag bootloader repair for about 30-40€ - this should work as well I think, did you make any experience with that in the past?
Thanks a lot mate, your help is greatly appreciated.
DN41

DN41 said:
Mh thats Bad...how much will it be?
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
i went many times service center for repairing my wfs.motherboard will be charged up to 99-115 €.but its india's price i dont how much in your country.in short its very costly more than half on phone's price.

So its definetly Not Worth IT lets wait what htc will Tell me.
Thanks for your answer.
DN41
Sent from my Desire HD using XDA