I'm unable to receive texts or phone calls. Making calls and using the internet works fine. What can be going on? I've tried calling tech support twice. They reset my phone on the network, but that never really worked. This led them to believe that it has to be a problem with my phone internally. Sometimes, my fine will work randomly. Then I will notice I haven't received a text in awhile, so Ill send myself a text and realize my phone isn't working right again.
One odd thing I noticed is that when I'm on a call, I am able to receive texts. WTF? I tried going to Sprint today and they said my phone passed the "post tests", and since I don't have the insurance plan there is nothing they can really do.
I'm on the stock rom now and I've hard reset plenty.
There has to be some way to fix my phone. Thanks in advance.
Have you tried re flashing the stock rom , there is a update rom out for you phone..btw you do not need to unlock the phone to flash a stock factory rom..go to HTC.com and find your phone and then downloads
http://www.htc.com/us/support
You consider a rom from March an update? I was already on that update. Ill just get another phone.
Well i figured the phone was out of the warranty period when the store said they could not help you..yea i seen you do not have insurance , so with that in mind , i would have thought that the Rom update would be much newer then the current one on the phone....to me it would be worth a shot to try it and see what happens..
But you know better i guess, sorry to try and help you out..
Btw you only stated that you have hard rest, nothing about you have done a Rom update already..sheesh
Thanks for your help. I just went to that site thinking there was something new. Yah, I had to flash back to stock b4 bringing the phone in.
Related
Ok so the other day my pictures just stopped downloading all of a sudden, it was sometime after installing Google voice whether that was a coincidence or not i don't know, i have since uninstalled it since i didn't like it anyways so o well. But anyways, so after reading tons of topics on the problem. The answers i came across the most where,
it is sprints fault call them
have to be on wifi
cant be on wifi
to many messages
or go back to factory reset
and umm others i probably forgot.
All of these had varying degree of success for people suggesting them. However, Non but the factory reset worked for me. So while i am already back at the beginning i decided to update my phone to htc 3.70 or whatever it is. So after getting everything updated, i learned i could use clockwork to recover just the data part of my nand, which made me happy, but i figured it might mess up MMS again... which it did. The easy solution is to go back to factory ( or my nand before the restore of data) BUT i would really like to keep all my data. There is just so much to reset if i don't x-x. So i was wondering if anyone might know what causing the pictures not to download and if there is a way to fix it without having to lose all my data.
Oh yeah it not just downloading i can't send out picture messages either.
If all else fails i will just resort back to before the data restore and go about resetting everything the hard way just not looking forward to it.
Thanks for your time
and if i missed a thread somewhere that answers this sorry i was already banging my head against the wall at all the stuff i had already looked at.
Hmm no answer, lovely, guess it is back to the chalkboard for me.
i cant get mine working either. tried cm6 and fresh and also deleted/renamed telephony.db file and nothing.
bleh this is pissing me off
frank828 said:
i cant get mine working either. tried cm6 and fresh and also deleted/renamed telephony.db file and nothing.
bleh this is pissing me off
Click to expand...
Click to collapse
I can get mine working will just have to start all over on apps and setting and everything with no garentee it won't happen again.
Yeah it is very frustrating.
well i tried it with a full wipe and then fresh install of Fresh. that didnt work for me either.
some things ive tried that didnt work:
re-provisioning using ##3282#
full wipe and new install of fresh and cm6.1.2
deleting the telephony.db
ugh
I've been having this same problem for about a week now. It started on my Moment and continues since I got the Evo on Monday.
It's aggravating the hell out of me....
call sprint. i called sprint today, to complain, about slow speeds in the area and there was a recorded message saying they are aware of a problem with the messaging system and are working on it. that was earlier thursday 'round 9.30am est.
Just confirms what I've thought, that's it's a Sprint network issue and not a device or apk issue...
It is a sprint network problem as of lately, that is why HipKat had problems after he switched.
Btw Charlie what rom are you using and did you call sprint?
Before I get n00b bashed, I did "Search this thread" for the answer... (and other forums) Maybe I am just too n00b? Anyway, here goes.
Given kudos on this ROM already (Syndicate Rom: Frozen...anything is better than stock Froyo, but this is just AMAZING). But I was having some troubles with receiving incoming calls. Caller always got "All circuits busy" Or "cannot complete call as dialed".
Soooo, I wiped and reflashed. Tried to make a call (before restoring titanium backups) it worked, but my girl was still having troubles calling me...
So I restored most of my titanium backup (stuff that mattered?) and when trying to call out, I get "com.android.phone stopped working" and had to forcibly close it. So, I specifically restored phone 1.0 and contacts and all that from my titanium Backup, and still got the same issue. I am currently backing up stuff to my computer off the phone, going to format the card and do a fresh flash and see if that helps.
Thing to note, my account IS linked with Google Voice. Could that be an issue? And if not, is anyone else having this issue? Seriously the ONLY problem I am having with this rom. Thanks, guys!
Edit. Wipe and reflash did not help, however the phone is running MUCH better! Still not getting phone calls, though. Data works, MMS, etc, spotty 3G acceptance, though. Starting to get a bit aggravating. ANY help would be GRAND.
*sigh* think I got it. Flashed a different modem (EC03?) and it did not work, then flashed BACK to EC05 (AFTER the fresh flash) and it seems to have rectified the issue. HUGE thanks to QBKING77 (if that is his name on here) for the AWESOME video tuts and great linking to the site. I will update if call status changes. But I would still be interested in knowing if anyone else was having the same issues?
Sorry no one ever got to you for help. The Q&A section doesn't exactly have dedicatedhelpers. =/
I'll be trying to help this section more. So please do update if it comes again.
Sent from my Epix 4G using XDA
Shoulon said:
Sorry no one ever got to you for help. The Q&A section doesn't exactly have dedicatedhelpers. =/
I'll be trying to help this section more. So please do update if it comes again.
Sent from my Epix 4G using XDA
Click to expand...
Click to collapse
No worries. My girl and I gave it another go this morning, and all went well. Also received all my calld last night with no issue. Definitely made my girl a happy camper. Lol. Now I just have to calibrate my battery when I get to work, and all will be golden!
Sent from my SPH-D700 using XDA Premium App
the only thing I could think of is did you "freeze" any apps in titanium LOL yes I froze the wrong thing once and got the same error's I think it was the voice mail stuff seeing i went to gvoice didn't think I needed it but I did.
Nope. All apps were left unfrozen, just because I am too n00b for that chit, lol.
However, I flashed the EC05, and all incoming calls (90%) seem to be coming to me. Odd part is, it SHOULD be going to my voicemail if it cannot be dialed. I am thinkin Sprint is to blame, and I need to have it out with them.
*sigh*
Oh well, everything else is tits... Just waiting EAGERLY for 1.2... Chompin at the bit and all that!
Might get bored tonight and flash back to stock... see if I have the same problem.
Question. Let's say I want to "image" my phone the way it is right now (kinda like Norton Ghost used to do?) Flash back to stock, yadda yadda... Is there a way to RESTORE my phone as is (every byte) back with clockwork? Or is that what Nandroid does? Because if I flash back to Stock, play for a bit (see if it is sprint's fault) and want to flash back, I will have to reconvert back to EXT4... using clockwork 3.0, should I just use the .zip (.img?) that nandroid creates instead of the base ROM?
If any of that makes sense, kudos will be given for a clear answer, lol
just loaded Emerald Envy 2.0....
Absolutely love the ROM, but I can no longer receive calls. I've tried the wipe (x3), re-downloaded the ROM, no joy. no combination that I can think of. Have tried all the latest modems (EC05/EF02), no joy.
I did notice that the phone log does log that a call was received, but it never rings or brings up the phone application.
I also tried flashing the Genocide 1.1 kernal. no joy.
I'm about to go back to my Midnight ROM that I Nandroid'd earlier today before I started down this road. Really hope I don't have to, i'm hooked on this ROM!
Any help would be greatly appreciated!
-Todd
Sully1965 said:
Absolutely love the ROM, but I can no longer receive calls. I've tried the wipe (x3), re-downloaded the ROM, no joy. no combination that I can think of. Have tried all the latest modems (EC05/EF02), no joy.
I did notice that the phone log does log that a call was received, but it never rings or brings up the phone application.
I also tried flashing the Genocide 1.1 kernal. no joy.
I'm about to go back to my Midnight ROM that I Nandroid'd earlier today before I started down this road. Really hope I don't have to, i'm hooked on this ROM!
Any help would be greatly appreciated!
-Todd
Click to expand...
Click to collapse
My errors seem to be different than yours. Mine would not show up in my call log at all, nor would the calls go to voicemail. Are your callers able to leave messages?
Mine turned out to be a sprint/phone issue. Their networks have been all kinds of crappy in my area since january. Sucks, but all I could do was call, complain, and get credits.
My new epic seems to be working fine, and sprint seems to have fixed their issues in my area. I was running 1.2 up until last night with no issues callin/receiving. I only updated to the latest GB leak because it is hella stable and netflix works. Just seems to have some 3d issues. But I do not game much on here.
Keep troubleshooting, and give 1.2 a whirl. While your problem is not ROM related, I am very confident your experience (and battery) will be much better.
Oh. And call Sprint. Complain and whine. You will get credit on your bill. Lol.
Sent from my Epic. Which is better than yours.
I have done the OTA update to 2.3.4 and found that I could no longer receive any texts. I've looked at the other treads that seem related and there aren't any solutions that worked for me.
I am rooted so my carrier won't help... which is fine. We have a great online community to support one another... I hope
I have CWM 5.0.2.0 and have tried several ROMs thinking that it may be related... no luck. At this point, everything seems to work just great other than I can't receive any texts.
Someone, please help me resolve this???
Thanks in advance,
Doug
I had a similar situation except I couldn't make or receive phone calls either. Despite being rooted and God knows whatever else I've done to this phone I called Verizon. My phone had somehow lost its authentication (I think that's the right term) code. They fixed it since it was a freak glitch with their system.
It must be noted that this happened to me like a month ago, well before this update, so you may have a different issue altogether. But figured I would pass this along since it sounds familiar.
Sent from my Droid Incredible using XDA App
I'm not alone... http://bit.ly/o3VHty
I did a search on Twitter (can't receive text) to see if others were expressing this trouble... and there are many that are noticing now that they too are unable to receive texts. There must be something systemic somewhere... it's not all the same carrier, not the same phone, ... makes a person wonder. Thanks for letting me know about your authentication issue. I took my phone into Verizon and they said my account is fine, they did a factory reset, ... later I wiped the cache, dalvik, redid the factory reset, went into Application Settings and cleared all data... all to no avail. I'm beginning to wonder if I have wasted all that time and effort for a problem that resides somewhere out there... *sigh* I hope someone finds out what's going on soon.
Have you done a *228 option 1. It should fix it if its an authentication problem.
Authentication not the issue
I have done *228 option 1 ~ also option 2. Verizon has looked at my phone and my account and says there isn't anything that should be causing this. Their bottom line response "unofficially" was to unroot my phone and then bring it back in to get a replacement phone. They think it is due to a software incompatibility. Hmm... several factory resets later, I'm thinking not. Strangely, it only started right after I got the OTA gingerbread update... so if it's software... ? I don't know what to think about it at this point.
Thanks for the reply and specific thoughts of what to try.
Doug
Well that's odd. I would still suggest that it isn't anything you've done since there are many more out there and I guarantee the majority of them have probably never even heard of rooting...I wonder if Verizon pushed out a bad update on the particular day you got the OTA? Is it even possible for them to do that lol?
http://androidforums.com/incredible-support-troubleshooting/414833-cant-receive-text-messages-missed-nieces-birth.html#post3218331
Found the answer. Wish Verizon knew about this too.
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/show...ght=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
since i made the post, i been playing around with the phone. ive reflashed the rom, reinstalled the nothin but honey theme, no changes.....
have NO internet what so ever, no market place, etc...
only way i can get online on the phone is through wifi.....
somethin has happened.... please help??
of course i cant call sprint tech support because of the root so thats not an option.
I'd love to help
You can always backup (Nandroid) then Odin back to stock. Then flash a different rom. WITHOUT THE THEME Hope this helps
thanks, but if at all possible, id rather see if it can be fixed before i do all that. i found another thread that said just reflash it and such, which i did-- no change...
again, only way i can get online is by wifi--- so far, dont seem to have any other issues but desperately need to get the regular internet connection to work, dont know what happened, just quit totally today for whatever reason.
anyone, please?
Try flashing just a different Modem.
Then Update Profile and PRL.
You'll want to check the General forum where you posted this exact same question. Some good advice there.
Sent from my SPH-D710 using xda premium
Check the general forums as suggested or just Reflash the Modem (radio's).
Hello fellow galaxy users, I have this problem on my T-mobile Samsung galaxy s4 and it is when I make a call, I cant hear anybody on the like or the dial tone or anything, and when the other picks up my call they can't hear anything either. Also if I pick up a call I still cannot hear anything. It is just plain silence. NOW HERE IS THE WEIRD PART! If I turn on wifi calling, I can call and receive calls with out any problems, if I use skype I can hear from the speaker and everything. So my mic is working, my speakers are working, everything seems to be functioning... Till I make a call using data... My guess is its a T-mobile network issue? I called T-mobile and they didn't know what was wrong... I looked around google and many people are having the same problem with no solution... If anyone has any ideas or any solution and would like more info on this problem, please let me know!
Have a nice day !
im having the same exact problem! i have seen some fixes that people have posted with similar issue, leading them to believe its something with their bluetooth/ok google/s voice being involved. ive tried some of the fixes that have been posted, but no luck on fixing the issue on my end. but just like you if i go on wifi and make a call i have no issues what so ever! the sound also works just fine if i connect to a bluetooth device.
Are both of you on the full NH7 firmware?
Mismatched bootloader?
Pp.
fully stock rom, not rooted. OS 4.4.4, yes nh7
i will add that this is my first galaxy, that i haven't rooted or changed the rom on. i have yet to have a reason to root or change the rom on this phone, but if i have to, to get this fixed? i have no problem rooting and changing the rom.
also i have noticed that i drop LTE to 4g when ever i try to make a call. the wife has the same phone and is on tmobile as well but she has not had this issue.
Ok, since you are stone stock this could be a update issue, just out curiosity I would try a factory reset (hard reset ) it may solve the issue . If not I would go with stock rooted like ShinySide's rom not full custom until issue is solved.
Pp.
ive done a hard reset and the problem is still there. i guess ill go the ShinySide's rom way, until i get my s5 or wait for the rumored s6.
This by ShinySide will give you an option to flash a stock firmware if you choose to be stock again. Follow instructions using Odin.
http://forum.xda-developers.com/showthread.php?p=54155517
Pp.