Not receiving calls? - Epic 4G Q&A, Help & Troubleshooting

Before I get n00b bashed, I did "Search this thread" for the answer... (and other forums) Maybe I am just too n00b? Anyway, here goes.
Given kudos on this ROM already (Syndicate Rom: Frozen...anything is better than stock Froyo, but this is just AMAZING). But I was having some troubles with receiving incoming calls. Caller always got "All circuits busy" Or "cannot complete call as dialed".
Soooo, I wiped and reflashed. Tried to make a call (before restoring titanium backups) it worked, but my girl was still having troubles calling me...
So I restored most of my titanium backup (stuff that mattered?) and when trying to call out, I get "com.android.phone stopped working" and had to forcibly close it. So, I specifically restored phone 1.0 and contacts and all that from my titanium Backup, and still got the same issue. I am currently backing up stuff to my computer off the phone, going to format the card and do a fresh flash and see if that helps.
Thing to note, my account IS linked with Google Voice. Could that be an issue? And if not, is anyone else having this issue? Seriously the ONLY problem I am having with this rom. Thanks, guys!
Edit. Wipe and reflash did not help, however the phone is running MUCH better! Still not getting phone calls, though. Data works, MMS, etc, spotty 3G acceptance, though. Starting to get a bit aggravating. ANY help would be GRAND.

*sigh* think I got it. Flashed a different modem (EC03?) and it did not work, then flashed BACK to EC05 (AFTER the fresh flash) and it seems to have rectified the issue. HUGE thanks to QBKING77 (if that is his name on here) for the AWESOME video tuts and great linking to the site. I will update if call status changes. But I would still be interested in knowing if anyone else was having the same issues?

Sorry no one ever got to you for help. The Q&A section doesn't exactly have dedicatedhelpers. =/
I'll be trying to help this section more. So please do update if it comes again.
Sent from my Epix 4G using XDA

Shoulon said:
Sorry no one ever got to you for help. The Q&A section doesn't exactly have dedicatedhelpers. =/
I'll be trying to help this section more. So please do update if it comes again.
Sent from my Epix 4G using XDA
Click to expand...
Click to collapse
No worries. My girl and I gave it another go this morning, and all went well. Also received all my calld last night with no issue. Definitely made my girl a happy camper. Lol. Now I just have to calibrate my battery when I get to work, and all will be golden!
Sent from my SPH-D700 using XDA Premium App

the only thing I could think of is did you "freeze" any apps in titanium LOL yes I froze the wrong thing once and got the same error's I think it was the voice mail stuff seeing i went to gvoice didn't think I needed it but I did.

Nope. All apps were left unfrozen, just because I am too n00b for that chit, lol.
However, I flashed the EC05, and all incoming calls (90%) seem to be coming to me. Odd part is, it SHOULD be going to my voicemail if it cannot be dialed. I am thinkin Sprint is to blame, and I need to have it out with them.
*sigh*
Oh well, everything else is tits... Just waiting EAGERLY for 1.2... Chompin at the bit and all that!
Might get bored tonight and flash back to stock... see if I have the same problem.
Question. Let's say I want to "image" my phone the way it is right now (kinda like Norton Ghost used to do?) Flash back to stock, yadda yadda... Is there a way to RESTORE my phone as is (every byte) back with clockwork? Or is that what Nandroid does? Because if I flash back to Stock, play for a bit (see if it is sprint's fault) and want to flash back, I will have to reconvert back to EXT4... using clockwork 3.0, should I just use the .zip (.img?) that nandroid creates instead of the base ROM?
If any of that makes sense, kudos will be given for a clear answer, lol

just loaded Emerald Envy 2.0....
Absolutely love the ROM, but I can no longer receive calls. I've tried the wipe (x3), re-downloaded the ROM, no joy. no combination that I can think of. Have tried all the latest modems (EC05/EF02), no joy.
I did notice that the phone log does log that a call was received, but it never rings or brings up the phone application.
I also tried flashing the Genocide 1.1 kernal. no joy.
I'm about to go back to my Midnight ROM that I Nandroid'd earlier today before I started down this road. Really hope I don't have to, i'm hooked on this ROM!
Any help would be greatly appreciated!
-Todd

Sully1965 said:
Absolutely love the ROM, but I can no longer receive calls. I've tried the wipe (x3), re-downloaded the ROM, no joy. no combination that I can think of. Have tried all the latest modems (EC05/EF02), no joy.
I did notice that the phone log does log that a call was received, but it never rings or brings up the phone application.
I also tried flashing the Genocide 1.1 kernal. no joy.
I'm about to go back to my Midnight ROM that I Nandroid'd earlier today before I started down this road. Really hope I don't have to, i'm hooked on this ROM!
Any help would be greatly appreciated!
-Todd
Click to expand...
Click to collapse
My errors seem to be different than yours. Mine would not show up in my call log at all, nor would the calls go to voicemail. Are your callers able to leave messages?
Mine turned out to be a sprint/phone issue. Their networks have been all kinds of crappy in my area since january. Sucks, but all I could do was call, complain, and get credits.
My new epic seems to be working fine, and sprint seems to have fixed their issues in my area. I was running 1.2 up until last night with no issues callin/receiving. I only updated to the latest GB leak because it is hella stable and netflix works. Just seems to have some 3d issues. But I do not game much on here.
Keep troubleshooting, and give 1.2 a whirl. While your problem is not ROM related, I am very confident your experience (and battery) will be much better.
Oh. And call Sprint. Complain and whine. You will get credit on your bill. Lol.
Sent from my Epic. Which is better than yours.

Related

[Q] can't recieve or send out picture messages

Ok so the other day my pictures just stopped downloading all of a sudden, it was sometime after installing Google voice whether that was a coincidence or not i don't know, i have since uninstalled it since i didn't like it anyways so o well. But anyways, so after reading tons of topics on the problem. The answers i came across the most where,
it is sprints fault call them
have to be on wifi
cant be on wifi
to many messages
or go back to factory reset
and umm others i probably forgot.
All of these had varying degree of success for people suggesting them. However, Non but the factory reset worked for me. So while i am already back at the beginning i decided to update my phone to htc 3.70 or whatever it is. So after getting everything updated, i learned i could use clockwork to recover just the data part of my nand, which made me happy, but i figured it might mess up MMS again... which it did. The easy solution is to go back to factory ( or my nand before the restore of data) BUT i would really like to keep all my data. There is just so much to reset if i don't x-x. So i was wondering if anyone might know what causing the pictures not to download and if there is a way to fix it without having to lose all my data.
Oh yeah it not just downloading i can't send out picture messages either.
If all else fails i will just resort back to before the data restore and go about resetting everything the hard way just not looking forward to it.
Thanks for your time
and if i missed a thread somewhere that answers this sorry i was already banging my head against the wall at all the stuff i had already looked at.
Hmm no answer, lovely, guess it is back to the chalkboard for me.
i cant get mine working either. tried cm6 and fresh and also deleted/renamed telephony.db file and nothing.
bleh this is pissing me off
frank828 said:
i cant get mine working either. tried cm6 and fresh and also deleted/renamed telephony.db file and nothing.
bleh this is pissing me off
Click to expand...
Click to collapse
I can get mine working will just have to start all over on apps and setting and everything with no garentee it won't happen again.
Yeah it is very frustrating.
well i tried it with a full wipe and then fresh install of Fresh. that didnt work for me either.
some things ive tried that didnt work:
re-provisioning using ##3282#
full wipe and new install of fresh and cm6.1.2
deleting the telephony.db
ugh
I've been having this same problem for about a week now. It started on my Moment and continues since I got the Evo on Monday.
It's aggravating the hell out of me....
call sprint. i called sprint today, to complain, about slow speeds in the area and there was a recorded message saying they are aware of a problem with the messaging system and are working on it. that was earlier thursday 'round 9.30am est.
Just confirms what I've thought, that's it's a Sprint network issue and not a device or apk issue...
It is a sprint network problem as of lately, that is why HipKat had problems after he switched.
Btw Charlie what rom are you using and did you call sprint?

[Q] Help please, my phone does everything but make calls.

Specs: been rooted for awhile. Currently running end of days rom by magnus. Can't think of anything else thats relevent.
Problem : my phone no longer will call anybody. It says everytime '' cannot make this call at this time, try again later'' doesn't matter who I call it won't go through. It started today as far as I can tell randomly. I have great service and everything else works just fine including 4g and gps.
I tried: nandroid restore of both a sense rom and destroyer (aosp) and also did a factory wipe and re installed my current rom. I also went through the settings to see if I did something dumb. I didn't see anything.
Any ideas would be great, I'm lost without my phone.
I was having trouble receiving calls last night, I think Sprint is working on their network again. Try updating your profile and prl through settings and that may help.
Sent from my PC36100 using XDA Premium App
Updated but no difference. I also updated the radio as well, just for the hell of it. No luck
I was having issues with google voice 2 days before so I deleted the account. I don't know if this has anything to do with it but it won't let me make a new account now.
this mite sound dumb but did u pay ur bill?
unless you're having problems on every rom, i'd say look into the prl. i flashed a rom 3 weeks ago that changed the meid on a evo, dont ask me how, but its true. so you might wanna check that also if its been repaired
Lol, yes. Bill has never been late. And I up dated prl and have nandroided back to two different roms. No luck.
I'm having the same problem last outgoing call I was able to make was at 2am. Every call today says call lost. I'm running CM's latest nightly.
Do you have the google voice integration enabled by chance? My wife's EVO without the integration enabled works fine, mine with it enabled I get that unable to place your call at this time message all the time. I spoke with Sprint about it and they were no help. I think it's a google problem. That means good luck getting any support. Google is great until you need support for something.
Sent from my PC36100 using Tapatalk
I fixed mine by flashing a stock rooted rom made a outgoing call worked fine. Then flashed back to CM7 stable and everything is working again.

[Q] Major problem!!!

not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/show...ght=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
since i made the post, i been playing around with the phone. ive reflashed the rom, reinstalled the nothin but honey theme, no changes.....
have NO internet what so ever, no market place, etc...
only way i can get online on the phone is through wifi.....
somethin has happened.... please help??
of course i cant call sprint tech support because of the root so thats not an option.
I'd love to help
You can always backup (Nandroid) then Odin back to stock. Then flash a different rom. WITHOUT THE THEME Hope this helps
thanks, but if at all possible, id rather see if it can be fixed before i do all that. i found another thread that said just reflash it and such, which i did-- no change...
again, only way i can get online is by wifi--- so far, dont seem to have any other issues but desperately need to get the regular internet connection to work, dont know what happened, just quit totally today for whatever reason.
anyone, please?
Try flashing just a different Modem.
Then Update Profile and PRL.
You'll want to check the General forum where you posted this exact same question. Some good advice there.
Sent from my SPH-D710 using xda premium
Check the general forums as suggested or just Reflash the Modem (radio's).

SMS Problems...

Intro:
I have the Samsung Epic 4G. Great phone, running into problems. I originally started out rooted and modded with the CyanogenMOD 10 Nightly. Everything was going great and I love the mod but I started getting MMS problems where I couldn't see the pictures being sent or the ones I was sending. There was an easily located temporary fix found online to delete the telephony file and restart the phone. No biggie I can deal. Then bigger problems started arising as I was no longer getting all of my text messages. Sometimes none. I contacted Sprint and they ran through the whole ordeal of giving me some codes to input which of corse wouldn't work on the MOD and I couldn't update the profile so they said they'd check the tower where I was located and turned out nothing was wrong with it.... My wife and I are having a baby so being unable to contact her without calling constantly is a no go.
Main:
I flashed the stock for the SPH-D700 and all of my problems were fixed. This is a no bueno for me because it's full of bloatware and the phone without modification dies before my workday is out practically, even without heavy usage (and forget heavy usage because that was like shooting the battery into the sun and who the hell wants a smart phone that works for only like an hour?). After looking around I located the stock FC09 Deodexed MTD which comes with ShadowKernel (aweeeesome!) and flashed that. Didn't have any issues and all my texts were coming and going through. This was tested at work using a series of seperate sequential alphanumeric texts and all was good. I installed the usual suspects, Voltage Control, Juice Defender, SD Maid, ES Explorer, the WiFi hack, etc... Not being a fan of the stock messaging app I also downloaded the standard Chomp SMS app (which is def a step up and ad free) as well. I knocked the voltages down reasonably and tested them using Voltage control to do that and control the CPU (no overclocking). I got rid of all of the apps that the XDA Wiki said I could and backed everything up. All was well until yesterday. I charged the phone the previous night and went to work doing the normal kinda day act. I sent my wife some messages but figured she was busy when she didn't respond. Hours later I realized that she probably had responded because she never goes that long without doing so. I asked a few friends to text me and I texted myself as well and now I wasn't getting ANY texts. I did the phone dance with Sprint to no avail and they told me to take the phone to my local store. This would be the second Epic 4G that they would be replacing. The first one had this problem too but fixed itself when I flashed the stock rom. Then there was some water damage which thankfully insurance covered and I got my replacement earlier this week when I worked on modifying my phone to something I found acceptable. I think this rules out a hardware issue. On a whim I restored to a backup that I had made after getting my phone neat and tidy and some odd things happened. I started getting texts, but not the ones that I had already missed, and I was getting some later ones first before getting the first ones sent, I.E. i'd send 1, 2, 3, 4, 5 and get back 5, 2, 3, 4, 1 but they would arrange themselves in the correct order onces they came. It was also taking them forever to come in as I would send them and have to wait five to ten minutes for them to come.
Conclusion:
Tired, frustrated, and somewhat perturbed I reflashed the stock rom and the problem again has fixed itself. My question is has anyone else run into this? I've looked everywhere and can't find a similar case. Am I just not seeing something that's directly in front of me? Ideally i'd really like to put Cyanogen back on but I can't afford not to be in contact with my pregnant wife. I'd also reaaaally like the WiFi cabailities that were advertised with the phone but then neglected to mention that I would have to pay 30$ extra a month for. Is this a similar issue to the MMS telephony file issue that can be resolved with perhaps a nightly deletion of a file? Is there anything I can do NOT to be on the stock rom with the worthless battery life and bloatware that chokes?????
Sincerely,
Ignored Thoughts
ignoredthoughts said:
Intro:
I have the Samsung Epic 4G. Great phone, running into problems. I originally started out rooted and modded with the CyanogenMOD 10 Nightly. Everything was going great and I love the mod but I started getting MMS problems where I couldn't see the pictures being sent or the ones I was sending. There was an easily located temporary fix found online to delete the telephony file and restart the phone. No biggie I can deal. Then bigger problems started arising as I was no longer getting all of my text messages. Sometimes none. I contacted Sprint and they ran through the whole ordeal of giving me some codes to input which of corse wouldn't work on the MOD and I couldn't update the profile so they said they'd check the tower where I was located and turned out nothing was wrong with it.... My wife and I are having a baby so being unable to contact her without calling constantly is a no go.
Main:
I flashed the stock for the SPH-D700 and all of my problems were fixed. This is a no bueno for me because it's full of bloatware and the phone without modification dies before my workday is out practically, even without heavy usage (and forget heavy usage because that was like shooting the battery into the sun and who the hell wants a smart phone that works for only like an hour?). After looking around I located the stock FC09 Deodexed MTD which comes with ShadowKernel (aweeeesome!) and flashed that. Didn't have any issues and all my texts were coming and going through. This was tested at work using a series of seperate sequential alphanumeric texts and all was good. I installed the usual suspects, Voltage Control, Juice Defender, SD Maid, ES Explorer, the WiFi hack, etc... Not being a fan of the stock messaging app I also downloaded the standard Chomp SMS app (which is def a step up and ad free) as well. I knocked the voltages down reasonably and tested them using Voltage control to do that and control the CPU (no overclocking). I got rid of all of the apps that the XDA Wiki said I could and backed everything up. All was well until yesterday. I charged the phone the previous night and went to work doing the normal kinda day act. I sent my wife some messages but figured she was busy when she didn't respond. Hours later I realized that she probably had responded because she never goes that long without doing so. I asked a few friends to text me and I texted myself as well and now I wasn't getting ANY texts. I did the phone dance with Sprint to no avail and they told me to take the phone to my local store. This would be the second Epic 4G that they would be replacing. The first one had this problem too but fixed itself when I flashed the stock rom. Then there was some water damage which thankfully insurance covered and I got my replacement earlier this week when I worked on modifying my phone to something I found acceptable. I think this rules out a hardware issue. On a whim I restored to a backup that I had made after getting my phone neat and tidy and some odd things happened. I started getting texts, but not the ones that I had already missed, and I was getting some later ones first before getting the first ones sent, I.E. i'd send 1, 2, 3, 4, 5 and get back 5, 2, 3, 4, 1 but they would arrange themselves in the correct order onces they came. It was also taking them forever to come in as I would send them and have to wait five to ten minutes for them to come.
Conclusion:
Tired, frustrated, and somewhat perturbed I reflashed the stock rom and the problem again has fixed itself. My question is has anyone else run into this? I've looked everywhere and can't find a similar case. Am I just not seeing something that's directly in front of me? Ideally i'd really like to put Cyanogen back on but I can't afford not to be in contact with my pregnant wife. I'd also reaaaally like the WiFi cabailities that were advertised with the phone but then neglected to mention that I would have to pay 30$ extra a month for. Is this a similar issue to the MMS telephony file issue that can be resolved with perhaps a nightly deletion of a file? Is there anything I can do NOT to be on the stock rom with the worthless battery life and bloatware that chokes?????
Sincerely,
Ignored Thoughts
Click to expand...
Click to collapse
So that's a big wall-o-text. I didn't read it, and just skipped down to your conclusion. You can flash another CM based 4.2.2 rom to test SMS/MMS. It all works fine for me on Slim. If you want TouchWiz, then flash The People's ROM. This rom has no bloat and better battery life than stock. All of these roms have the Wifi access point built in.
nikon120 said:
So that's a big wall-o-text. I didn't read it, and just skipped down to your conclusion. You can flash another CM based 4.2.2 rom to test SMS/MMS. It all works fine for me on Slim. If you want TouchWiz, then flash The People's ROM. This rom has no bloat and better battery life than stock. All of these roms have the Wifi access point built in.
Click to expand...
Click to collapse
I'm dloading the latest CM 10.1 RC4 to give it another shot. I'm not confident that this won't happen again either immediately or within a few days. Thank you for your input.
IT
I guess my concern is that this happened across both roms, FC09Deodexed and CM10.
Ok so no luck. Flashed CM10 and no bueno. Not getting all of the messages I send to myself. Massive delay between send and receive.
Then you're left to using Odin to get back on stock. Check auto-reboot, repartition, and f. reset time. After you are back on stock FC09, you may as well update PRL, but be sure to update profile. Test on 100% stock again.
If things work like they should on stock, then Odin in CWM without auto-reboot checked. Battery pull, then reinsert. From there boot into recovery and flash a rom of choice. Test again on newly flashed rom.
If things are not working properly on stock rom, then bring it into a Sprint store for service.
Sorry to say but all of that's been done and put in the original post (which you only speed read through the last part). I appreciate your help though. This is the second Epic 4G to do this to me on everything but the stock rom which makes me think it's not hardware but if it's not happened to anyone else then not much else I can do.
ignoredthoughts said:
Sorry to say but all of that's been done and put in the original post (which you only speed read through the last part). I appreciate your help though. This is the second Epic 4G to do this to me on everything but the stock rom which makes me think it's not hardware but if it's not happened to anyone else then not much else I can do.
Click to expand...
Click to collapse
Haha, yea well it was a big wall of text.
I've burned through my ideas, lol. Good luck to ya.
Np, I really appreciate the advice. So far i've rerooted, reflashed the FC09DeodexedMTD and did a straight sprint (no lollygagging with install and uninstall of apps) to a barebones what I want system, apps include then backed up via CWM. So far it's still working great though i'll keep my fingers crossed. Should anything happen I have a backup from the getgo that should put things back to the way they were, ie. working. Stupid problem, of corse it has to only be me with it.
Ciao
IT

[Q] (Synergy ROM) Phone app still not working. Providing logcats.

Long time fan; first time post.
I was hoping this posting had provided a solution, but the 'Contacts Fix' did not help with my apparent issue:
(Synergy ROM) Phone app now not working?
I'm lovin' the Synergy ROM, however every time I start up the phone, I always get the 'com.android.phone has stopped' error.
Please, would anyone like to take a look at the Logcats provided?
Attached in the zip file are two logcats. One records my attempt to make a phone call; the other I hope reflects what's happening when the phone is starting up: AttemptedPhoneCall.txt & StartingUpPhone.txt
Sure, I could go back to my High On Android ROM (Have to give a nod to its author, Max of GalaxyS3root.com), but it was Max that raved about Synergy in the first place, and it has grown on me.
Despite the fact I can't send or receive any calls. I can text and surf, but it's not a phone anymore.
I never received that error on Synergy, but I have seen it on other ROMs. Have you tried a full wipe and reflash? In my experience, flashing Synergy worked best when I flashed it from another TW based ROM.
You could try a different kernel such as ktoonsez kernel. I had a lot of issues with the standard ziggy kernel when I used synergy
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Will do
altrikdout21 said:
I never received that error on Synergy, but I have seen it on other ROMs. Have you tried a full wipe and reflash? In my experience, flashing Synergy worked best when I flashed it from another TW based ROM.
Click to expand...
Click to collapse
Thanks, altrikdout21.
Yes, I intend to. I was just curious if there were some developers out there that like to look at logcats for kicks.
Didn't think of that.
Domoo said:
You could try a different kernel such as ktoonsez kernel. I had a lot of issues with the standard ziggy kernel when I used synergy
Click to expand...
Click to collapse
Problems with the ziggy, uh?
Ok, I'll try another and let you know.
Thanks, Domoo.
Got it working...almost sort ya.
Restored my last ROM, HighOnAndroid. I did do the reflash of Synergy with a stock kernel, but there was no improvement, and so I restored my previous ROM. I can now start up the phone without the 'com.android.phone has stopped' error. However, there's a problem. I still can't make a phone call! Yikes! Now how can that be??? I did a ROM restore. Shouldn't the phone app be back as it was? It appears all the other apps are working. I can text, surf, etc. What's happening here?
I start up the phone app, select a contact, press the phone icon on the contact's screen, it comes up like it's going to initiate a call but then I see the 'end call' just as fast and the phone app then retreats back to the previous screen listing the contact I had selected to call.
As an aside, is there a place to drop off you logcats on this forum? Being an old VB programmer (what's that you ask?!), I'm curious to see what these new fangled 'android programmers' can do. However, now I'm ever more anxious to find out what's wrong with the phone app since I've restored my ROM only to find the one lone thing I do use regularly (it's a phone for pete sake!) is still not working.

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