[Q] Unable to Update to Official HTC issued ~24th Dec - Desire HD Q&A, Help & Troubleshooting

Hi,
Got a notification on my Desire HD (unlocked/unbranded) stating a new update is available. I Downloaded the ~44 MB update, clicked ok to update,
This is what happens:
System Shutdown
Sestarts
HTC green logo comes on..
Android icon with box and arrow appears.. the progress indicator goes upto about 25%,
then : the box changes to a triangle with an exclamation mark...
and then nothing happens..at one attempt for upto 3 hours..
I have to pull the battery out...restart..
I've tried this many times to no joy.
Had Visionary with perm root installed, unistalled it, factory reset the phone, went into recovery mode and deleted dalvik cache... still no joy.
I did, moons ago, used Titanium backup to remove (not freeze) some apps I knew I'd never use... could that be causing the problem?.
Is it possible to revert to a stock rom from HTC... how?..
If not, is there a way to install this upgrade?. I'm not too fussed about Rooting... can wait till someone figures it out for this upgrade..
Thanks.
Riz

Seems like the PermRoot breaks the update.
There are countless other threads saying basically the same.
Installed Visionary+, Rooted, Removed HTC apps, OTA Update doesn't work.
Click to expand...
Click to collapse
You could try installing via bootloader, but your DHD would return to factory settings.
Download This ROM. Rename it to PD98IMG.zip and place on your SD Card.
Turn off your DHD (Disable FastBoot) and power on holding VOL DOWN.
Your DHD will then apply the update itself. With the new update you will not be able to root, HTC have fixed the exploit Visionary+ used. A new method to root will have to be found.

Thanks Andy.
I downloaded the stock firmware from : xdafil_es/DesireHD/RUU/RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed.exe
replace _ after xdafil with a .
Connected the phone to my laptop, dbl clicked on the exe, it flashed the phone back to this stockk firmware...
Phone re-booted re-virginized. the OTA worked then.
Ofcourse, Visionary, Titanium don't work anymore, but, guess its a matter of time!!!

Thank you
thank you for the help, worked here

thanks for the solution!

Related

[Q] Help with failed Unrevoked root on HTC desire

Hi, I have run into a problem using Unrevoked 3.1 on my factory unlocked,
non branded HTC Desire on stock Android 2.1 Update 1 via OTA.
Initially I tried Unrevoked on a Windows & 64 bit machine. I installed
the ADB Drivers, and ran Unrevoked which failed on the reboot with a
"failed to flash..." message. I have tried on XP 32 bit, Windows 7
32bit and finally I downloaded Unbuntu and tried that. Every time I
get the "failed to flash..." message. When the phone goes into
Flashboot, I can select Recovery but there is a pause and after a few
seconds there are 4 error messages which appear briefly on the screen
before it moves back to Flashboot, where I can select Reboot and boot
back into my working non-rooted Android system. The error message is
something like "No Image or Wrong Image! PB999.ZIP, No Image or Wrong
Image! PB999.IMG, No Image or Wrong Image! PB999.NBH etc"
I tried to install the Froyo 2.2 OTA update to see if that fixed the
problem but it also failed with the same failed Recover message. Any
suggestion to fix the problem please?
The error messages you describe are normal.
Unrevoked doesn't work with OTA 2.2. Don't know why it didn't work on OTA 2.1 either.
darraghn said:
I tried to install the Froyo 2.2 OTA update to see if that fixed the
problem but it also failed with the same failed Recover message. Any
suggestion to fix the problem please?
Click to expand...
Click to collapse
That's the worst thing you could have done, other than bricking your Desire. Now you're stuck with the 2.2 OTA, until anyone finds a way to root with the new HBOOT (which might never happen).
Just to be clear - I am still on Android 2.1, I just can't root my phone with unrevoked.....
Firmware:
2.1-update1
Build:
1.21.405.2 CL174215 release-keys
HBOOT is version 0.80.0000
If you'd like I can help. Are you on boards.ie by any chance?
Thanks would be great. I am on boards.ie username is darraghn.
The same problem!
Hi, i've got the same problem!
Can you tell me how you've fixed it?
Hi, I'd love to help, but haven't resolved it yet - the phone works and I haven't had time to take abc27 up on his offer to help. If you fix yours I'd love to know the answer.
darraghn said:
Hi, I'd love to help, but haven't resolved it yet - the phone works and I haven't had time to take abc27 up on his offer to help. If you fix yours I'd love to know the answer.
Click to expand...
Click to collapse
All of you with the similar problem: UNINSTALL HTC Sync, reboot your machine, and launch unrevoked. It has a compatibility(?) problem with HTC Sync, due to the HTC drivers. It took me 1 hour to find out, when I rooted my unlocked/unbranded Desire with unrevoked. Maybe that's why yours is messing up too. And don't forget to download and install the samsung drivers with the link provided by unrevoked, in the read me, or how-to.
f.
P.S: Once successfully rooted, you can then insall HTC Sync and do what you have to do with it.
Hi baitdude, I managed to fix it yesterday. Solution was to download:
PB99IMG_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed_txt.zip
Rename the file as PB99IMG.zip and put it in the roor folder of the sd card. Switch off the phone and restart by holding down the volume button and power. It will reflah the phone with Android 2.1 and you can then move on from that.
I tried rooting again using unrevoked and got a black screen on startup with the HTC logo and 4 warning triangles in each corner. The only way to recover was to download the official Android 2.1 RUU and reflash the phone. It took 3 attempts before it worked. Then I just gave up on rooting and dowloaded the official HTC Android 2.2 update OTA. It failed twice, each time updating and rebooting to a white screen with the green HTC logo. On the third time I took out the battery and rebooted normally. Finally it worked. I had to reboot it again before the mobile connection and the market worked. All now working normally.
I hope this helps someone.
can't root
forelli said:
All of you with the similar problem: UNINSTALL HTC Sync, reboot your machine, and launch unrevoked. It has a compatibility(?) problem with HTC Sync, due to the HTC drivers. It took me 1 hour to find out, when I rooted my unlocked/unbranded Desire with unrevoked. Maybe that's why yours is messing up too. And don't forget to download and install the samsung drivers with the link provided by unrevoked, in the read me, or how-to.
f.
P.S: Once successfully rooted, you can then insall HTC Sync and do what you have to do with it.
Click to expand...
Click to collapse
I followed unrevoked instructions exactly but got a failed to flash image as well. I have the DINC. Also, how can you uninstall htc synch if it is a system app being that you must be rooted to remove system apps? I've already tried easyroot, universal androot system app remover and all to no avail. I don't know what I'm doing wrong. All I want to do is remove the apps that self start and drain my battery.
k_chupe said:
I followed unrevoked instructions exactly but got a failed to flash image as well. I have the DINC. Also, how can you uninstall htc synch if it is a system app being that you must be rooted to remove system apps? I've already tried easyroot, universal androot system app remover and all to no avail. I don't know what I'm doing wrong. All I want to do is remove the apps that self start and drain my battery.
Click to expand...
Click to collapse
Uninstall HTC-sync from youre pc Then restart youre pc en do exectly as discribed in the UnrEVOked tutorial.
Heppieboeddah said:
Uninstall HTC-sync from youre pc Then restart youre pc en do exectly as discribed in the UnrEVOked tutorial.
Click to expand...
Click to collapse
be sure to remove only HTC Sync, but leave your HTC drivers installed, those are required in order to recognize the phone (I have first unistalled the drivers also and the Unrevoked app was saying waiting for phone..)
Good luck!

[Q] Please, please helpme urgently!

I have a HTC desire that I rooted a while ago with Unrevoked3. I did this so I could run Titanium backup and have a backup of all my apps and data.
Yesterday, I received a notifiction from my operator (Meteor in Ireland) that there was an update so I clicked on install.
It didn't install as the recovery told me the signature couldn't be verified (I assumed because I had rooted it) so I went into recovery, turned off signature verification and selected the ip frm the SD card o update.
The phone then proceeded to constantly reboot on th green letering HT screen with quietly brilliant under it. I lef it hour and even remoed the battery for an hour and tried again but no better.
I tried to reboot into recovery but get a picture of a phone with a red exclamaion mak in a triangle.
So, I can't boot my phone and I can't get into recovery.
Help!!!!!!
This is because you can't apply an OTA update to a rooted phone without ****ing things up - this is about the 10000000000000000000000000000000th thread on this so it's well documented
Only way around it is to manually flash the OTA ZIP file again (but it still might not work 100%) or get the RUU for your operator, if available, and flash it and start from scratch
Thanks for your speedy & not so subtle reply - guess I deserved that!
Could you point me to a thread of how to go about doing that without recovery?
Without knowing the ROM version you were on originally out the box/are on now there's not a lot that can be done. I can't say I've ever seen an RUU from your operator so it might be like the Orange users where one simply hasn't been leaked. I also don't know what the OTA file name is. If I did I could at least get a link to manually download it. There's a chance it's still on your SD card
If you boot into recovery is it the stock Android one?
I can't boot into recovery - I get picture of phone with red exclamation mark on it.
Meteor are an Irish operator. Verys mall so I am amazed they produce their own customized roms!
At the red ! hold volume up and press power - this will get you into the stock Recovery...not that it helps you!
You might need to try and make a gold card and flash a stock WWE ROM instead
I downloaded this exe RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release
and ran it on the PC - my phone is now back up and running!
Many thanks.
If you ran that without a gold card then you're not branded - which a good thing!!

[Q] Troubles with Installing OTA 1.72.405.3

Hi,
i tried to install the OTA 1.72.405.3 via WIFI, downloaded it and let the installation routine work. Then i got a red triangle with an explanation mark and the installation stopped. I looked up the log file and found the problem.
A month ago i deinstalled Stock.apk via Titanium Backup (exploit remove) using temproot by visionary. So now i can't get the OTA Update on the usual way.
Now i downloaded the update manually from this thread:
http://forum.xda-developers.com/showthread.php?t=885996
Is it possible to simply rename it as update.zip, put it on the sd-card and let it run? I don't have root, uninstalled visionary, TB, and the superuser.apk. I don't need s-off or something like that at all, just want to get the phone running.
Do i have to reinstall the stock.apk (how to do that??), do i have to fully flash the phone or can i just let it run with the update.zip on phonecard?
thanks for your help!
I posted this in a very similar thread.
Seems like the PermRoot breaks the update.
There are countless other threads saying basically the same.
Installed Visionary+, Rooted, Removed HTC apps, OTA Update doesn't work.
Click to expand...
Click to collapse
You could try installing via bootloader, but your DHD would return to factory settings.
Download This ROM. Rename it to PD98IMG.zip and place on your SD Card.
Turn off your DHD (Disable FastBoot) and power on holding VOL DOWN.
Your DHD will then apply the update itself. With the new update you will not be able to root, HTC have fixed the exploit Visionary+ used. A new method to root will have to be found.
Click to expand...
Click to collapse
did it and workt out well!
a big big thank you
No problem.
well it seems like i was a bit to quick.
made everything like you said in your post, update went through cleanly. turned off phone over night, restarted it this morning and the update was gone. retried it by putting the file in the sd-root-folder (renamed) and started the phone with vol-down and power. Phone was loading and checking image and then gave me the normal bootloader options (fastboot/recovery/....) and then stopped and waited for input.
what do i have to select then to get the update permanently?
Well, i now redownloaded the OTA update and it failed , red triangle and explanation mark. anybody got a suggestion?
Ok,
by starting phone via HBOOT my DHD gets the PD98IMG.zip, loads it, checks it and then directs me into HBOOT Menu. What do i have to do then?
Pushing Recovery tells me there is an error in opening some comand on drive e:
do i have to make a factory reset now?
Funny, yesterday my phone instantly booted with that image.
It does sound very odd. Have you tried running This Official HTC RUU from your computer?
i took the ruu you gave me in an earlier post and put it on the sd-card.
the image is, as i said, loaded and checked and then i get into hboot with the normal options :-( what am i doing wrong?
if i take the exe it will be a full flash, right? all data gone
Yes if you run that .exe from your computer, it will perform the flash process again.
What is your Android Version? Settings > About > Android Version -
Android Version 2.2
Baseband 12.28b.60.140eU_26.03.02.26_m
Kernel: 2.6.32.21-gf3f553d
buildnumber: 1.32.405.6 CL278359
software number: 1.32.405.6
Yes that is certainly pre-update. Did your DHD have S-OFF before you attempted any of this?
no
i never turned s-off. just temproot with visionary, deleted stock.apk using titanium and then removed both (TB and Visionary). that's all i did. How can i get the image i downloaded and that is loaded in HBOOT running?
Ok, from what I can gather. The DHD Security (S-ON) has restored your handset back to the way it was. The update should of overwritten S-ON with the new firmware, but it hasn't.
Have you tried running that RUU from your computer?
ähm, no... no possibility... mac user...
Ah, hmm.....
You could attempt through a Virtual Machine, but thats a lot of extra hassle.
What I would suggest is to run through the whole Rooting, S-OFF, SuperCID & Radio S-OFF and attempt the PD98IMG.zip again.
what happens if i let the image load and select factory reset? will he take the image vor reset?
I'm not sure, you could try it.
installed a windows version via bootcamp and tried to run the exe. didn't work first, couldn't connect. then it connected, started bootloader but got a timeout because windows driver update needed to long to get an android 1.0 HTC Bootloader driver. After that, Phone hung, turned it of and now again Error 170, can't connect to phone...
Have you installed HTC Sync in your Windows environment? Or the Android SDK?

[Q] HTC DHD Not Updating to 2.3 Gingerbread

Hey guys,
I'm in Australia, using 3 network.I have a HTC Desire HD which is currently running Android 2.2. 2 nights ago, I got a notification for the Gingerbread update, downloaded it and hit install now. The phone rebooted to a screen with a triangle with an exclamation mark in it, and the droid guy. I waited for about 10 minutes, the same screen was there, then I fell asleep. I saw the screen the same way I left it before I slept, took the battery out so i can at least use it. And this whole day, I've been trying to update it, but still no luck. I did a factory reset, downloaded the update several times and tried installing it, it still gave me the same screen. I tried unrooting my phone, then tried it again same thing happened. I did most of the things I could find on the net, but still didn't work... I called 3 (three) AU network about it, they told me to go to a store but I wanted to know if anyone could help me before I go to the store and wait there the whole day for nothing, and I have rooted my phone, so they won't be doing anything, rather than doing my head in along with my parents.
I'm with 3 AU, had the phone for 2 months, rooted with S-Off.
Please Help!!!
You could maybe try to use a RUU update. It will probably work, but you will be on factory status after it.
http://forum.xda-developers.com/showthread.php?t=695667
I have tried that at least 3-4 times before but didn't work, now I tried it again after using this guide, and it worked. Thank you for reminding me about this again and thank you xda.
I had the same problem as you after download OTA and select install, DHD reboot and nothing more happens.
Download Ace_Gingerbread 2.36.405.8 RUU file here http://www.multiupload.com/DCU61Q12V2 and install from PC as works fine.
Then ust GingerBreak APK 1.20 http://forum.xda-developers.com/showthread.php?t=1044765 to root and get su back

Software update problem

So a couple days ago i got a new system update 4.20.531.5 (54.21MB) for my phone ( T-mobile) OTA update
I tried to update it but with no success, the phone enters recovery mode with a message "install aborted" and reboots with the same system update notification.
Is there any way to install the update? or maybe to remove the notification.. yes my phone is rooted.. i though to use xposed maybe ...but i tried to install it and failed so i removed it (it bricked my phone,prob installed it the wrong way).
To receive official updates your device needs to be unrooted. Xposed won't help. The 2 options are
1. Use Xposed to disable notification for system update or use application manager and uncheck receive notification.
2. Go back to stock to receive update.
Sent from my HTC One_M8 using Tapatalk
You can also delete in system/priv-app/updater.apk and updater.odex
This will get rid of ota all together
Sent from my HTC One_M8 using Tapatalk
I'm having the same problem except that I rooted the phone and applied the update after replacing the original recovery, but still, each time I apply the update I get htc one Logo (white) and nothing happens. even though I tried to restart my phone using volume up and power button, restart takes me to the same htc one screen then the screen fades.. I think the phone was bricked so I tried to replace the recovery into twrp and wiped the phone (keeping internal storage ofcourse), but also the same thing happens
* Note: I tried to give the phone 1 hour and the phone stayed in the same htc logo!
Thank god for having a Nandroid backup that saved me, but now the phone keeps saying that it wants to update! what should I do?
humam2104 said:
Thank god for having a Nandroid backup that saved me, but now the phone keeps saying that it wants to update! what should I do?
Click to expand...
Click to collapse
If the nandroid was fully stock, corresponds to your firmware, and you have stock recovery, it should be okay to update.
Worst that happens, you can revert to TWRP and restore the nandroid, like you just did.
Or disable the updates, and just carry on with stock nandroids or custom ROMs, if you don't want to risk being stuck in the same spot again.

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