Software update problem - One (M8) Q&A, Help & Troubleshooting

So a couple days ago i got a new system update 4.20.531.5 (54.21MB) for my phone ( T-mobile) OTA update
I tried to update it but with no success, the phone enters recovery mode with a message "install aborted" and reboots with the same system update notification.
Is there any way to install the update? or maybe to remove the notification.. yes my phone is rooted.. i though to use xposed maybe ...but i tried to install it and failed so i removed it (it bricked my phone,prob installed it the wrong way).

To receive official updates your device needs to be unrooted. Xposed won't help. The 2 options are
1. Use Xposed to disable notification for system update or use application manager and uncheck receive notification.
2. Go back to stock to receive update.
Sent from my HTC One_M8 using Tapatalk

You can also delete in system/priv-app/updater.apk and updater.odex
This will get rid of ota all together
Sent from my HTC One_M8 using Tapatalk

I'm having the same problem except that I rooted the phone and applied the update after replacing the original recovery, but still, each time I apply the update I get htc one Logo (white) and nothing happens. even though I tried to restart my phone using volume up and power button, restart takes me to the same htc one screen then the screen fades.. I think the phone was bricked so I tried to replace the recovery into twrp and wiped the phone (keeping internal storage ofcourse), but also the same thing happens
* Note: I tried to give the phone 1 hour and the phone stayed in the same htc logo!
Thank god for having a Nandroid backup that saved me, but now the phone keeps saying that it wants to update! what should I do?

humam2104 said:
Thank god for having a Nandroid backup that saved me, but now the phone keeps saying that it wants to update! what should I do?
Click to expand...
Click to collapse
If the nandroid was fully stock, corresponds to your firmware, and you have stock recovery, it should be okay to update.
Worst that happens, you can revert to TWRP and restore the nandroid, like you just did.
Or disable the updates, and just carry on with stock nandroids or custom ROMs, if you don't want to risk being stuck in the same spot again.

Related

[Q] Phone went into endless reboot phase...need help

Hi,
I have enabled OTA update from Eclair to Froyo. After download completed I confirmed install of the new firmware but during install it was stuck.
I have pushed “wait” several times when asked but finally done “forced close” since phone didn’t move anywhere for over an hour as long as I pushed “wait”.
Since then the phone is starting up trying to load, it reaches the default main screen and after 30 seconds it reboots and this is a continuous process.
The SD card as “gold card” and it is inserted but I noticed that it is not recognized and gets into mounted and ready phase.
Any idea how to revert back to Eclair since phone does not respond to any step due to its “reboot” process?
Any possibility to wipe the phone completely and reinstall stock Rom?
Thanks in advance.
If you look at the dev section there is a list of all the RUUs you can use to return your desire to stock.
yes i know about those RUU but the problem is that i can't get into that since phone is rebooting by itself in normal, recovery etc' status.
Oh right does the computer not recognise your phone at all?
Sent from my HTC Desire using XDA App
it is recognized by the PC but then it is disconnected due to reboot...any idea?
How about when using fastboot/hboot? Dies that work for you? Then you should be able to flash a ruu.
Try removing all the ZIP files from the root of your SDCard ...
I had the same problem - this seemed to help...

[Q] Unable to Update to Official HTC issued ~24th Dec

Hi,
Got a notification on my Desire HD (unlocked/unbranded) stating a new update is available. I Downloaded the ~44 MB update, clicked ok to update,
This is what happens:
System Shutdown
Sestarts
HTC green logo comes on..
Android icon with box and arrow appears.. the progress indicator goes upto about 25%,
then : the box changes to a triangle with an exclamation mark...
and then nothing happens..at one attempt for upto 3 hours..
I have to pull the battery out...restart..
I've tried this many times to no joy.
Had Visionary with perm root installed, unistalled it, factory reset the phone, went into recovery mode and deleted dalvik cache... still no joy.
I did, moons ago, used Titanium backup to remove (not freeze) some apps I knew I'd never use... could that be causing the problem?.
Is it possible to revert to a stock rom from HTC... how?..
If not, is there a way to install this upgrade?. I'm not too fussed about Rooting... can wait till someone figures it out for this upgrade..
Thanks.
Riz
Seems like the PermRoot breaks the update.
There are countless other threads saying basically the same.
Installed Visionary+, Rooted, Removed HTC apps, OTA Update doesn't work.
Click to expand...
Click to collapse
You could try installing via bootloader, but your DHD would return to factory settings.
Download This ROM. Rename it to PD98IMG.zip and place on your SD Card.
Turn off your DHD (Disable FastBoot) and power on holding VOL DOWN.
Your DHD will then apply the update itself. With the new update you will not be able to root, HTC have fixed the exploit Visionary+ used. A new method to root will have to be found.
Thanks Andy.
I downloaded the stock firmware from : xdafil_es/DesireHD/RUU/RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed.exe
replace _ after xdafil with a .
Connected the phone to my laptop, dbl clicked on the exe, it flashed the phone back to this stockk firmware...
Phone re-booted re-virginized. the OTA worked then.
Ofcourse, Visionary, Titanium don't work anymore, but, guess its a matter of time!!!
Thank you
thank you for the help, worked here
thanks for the solution!

4.0.4 OTA update problem

I tried all day to update my One X to 4.0.4.The phone was rooted but stock.Tried putting the stock recovery, but a red triangle appears in recovery, after that i tried locking the bootloader , but with no succes. I don't know what i'm doing wrong.Please help..
deusexisagod said:
I tried all day to update my One X to 4.0.4.The phone was rooted but stock.Tried putting the stock recovery, but a red triangle appears in recovery, after that i tried locking the bootloader , but with no succes. I don't know what i'm doing wrong.Please help..
Click to expand...
Click to collapse
Sounds a bit of a mess. If I were you I would run the RUU to get back to stock, update OTA and then re-root again.
dr9722 said:
Sounds a bit of a mess. If I were you I would run the RUU to get back to stock, update OTA and then re-root again.
Click to expand...
Click to collapse
I am having the same problem. Tried all day yesterday. Also tried installing the RUU and that failing install as well for me. I have another thread with some details of the error I get in recovery. Basically Here is the info
Get the details of install
Gets downto verifying current system...
Assert failed: apply patch check /system /app/7digital3.apk
E:error in //internal_sdcard/download/ota (file)
Status 7
Installation aborted
So was there a problem with htc servers corrupting the downloads yesterday. Just a question when I see two now with the same issue in updating.
Have the same problem with OTA update from 1.29.401.12 to 2.17.401.12 fail.
Have tryed to remove CID check as have worked with earlier OTA, that dosnt work on this.
RUU also fail with aborted installation as mention over here, but I have had error with all RUU since I got One X 6 monts ago.
Same here, i tried to change name update.zip,asserts but it doesnt work.It says "assert failed: check_cid(get prop("ro.cid"),......."
I think its because u guys remove the bloatware from the system. Ota update need the bloatware even if u r rooted
Sent from my HTC One X using xda app-developers app
Just run your stock rom, flash your stock recovery. You can enter recovery when you see the phone & red triangle just push vol up + power button. You see some errors also. No problem. It's because stock recovery can not mount your sd !
Just boot into your stock rom with stock recovery, bootloader can stay UNLOCKED.
update your phone with the software update program and it should update fine, did this myself last night. After that you can flash the custom recovery and run a custom rom again if you want.
Verstuurd van mijn HTC One X
Can't get OTA to (re)install itself on HTC One X
MarcelHofs said:
Just run your stock rom, flash your stock recovery. You can enter recovery when you see the phone & red triangle just push vol up + power button. You see some errors also. No problem. It's because stock recovery can not mount your sd !
Just boot into your stock rom with stock recovery, bootloader can stay UNLOCKED.
update your phone with the software update program and it should update fine, did this myself last night. After that you can flash the custom recovery and run a custom rom again if you want.
Verstuurd van mijn HTC One X
Click to expand...
Click to collapse
Hi, there I have an HTC One X, relocked, with RUU put back on, but it is the last OTA: OTA_ENDEAVOR_U_ICS_40_hTC_Asia_WWE_1.28.707.10-1.26.707.4_release_2571341oc2x91f61pch2z9
That caused the problems as FOTA. My touchscreen now randomly does not accept any inputs.
All because the FOTA was applied while loading the battery, stupid of me of course but s..t happens,right.
So all I want to do now is applying last OTA again. Read all forum updates, but no real solution.
Tried the above, put the ota on de sdcard, even renamed it to update.zip and also on card, but when in stock recovery none of the options seem to pick it up or work.
The RUU succesfully applied was:
RUU_ENDEAVOR_U_ICS_40_S_hTC_Asia_WWE_2.17.707.3_Radio_2.1204.135.20_release_278245_signed
And yes it was bought in Singapore:angel:
I could unlock it again and I tried running Maximus V2.2 but the same annoying touchscreen problem.
And yes i tried the option not to go to sleep when loading on charger but didn't help either.
Who can help, or do I wait for the FOTA of Jelly Bean coming this month from HTC (or so it is stated on many websites)?
Thanks for any help in advantage!:good:
TRobdeV said:
Hi, there I have an HTC One X, relocked, with RUU put back on, but it is the last OTA: OTA_ENDEAVOR_U_ICS_40_hTC_Asia_WWE_1.28.707.10-1.26.707.4_release_2571341oc2x91f61pch2z9
That caused the problems as FOTA. My touchscreen now randomly does not accept any inputs.
All because the FOTA was applied while loading the battery, stupid of me of course but s..t happens,right.
So all I want to do now is applying last OTA again. Read all forum updates, but no real solution.
Tried the above, put the ota on de sdcard, even renamed it to update.zip and also on card, but when in stock recovery none of the options seem to pick it up or work.
The RUU succesfully applied was:
RUU_ENDEAVOR_U_ICS_40_S_hTC_Asia_WWE_2.17.707.3_Radio_2.1204.135.20_release_278245_signed
And yes it was bought in Singapore:angel:
I could unlock it again and I tried running Maximus V2.2 but the same annoying touchscreen problem.
And yes i tried the option not to go to sleep when loading on charger but didn't help either.
Who can help, or do I wait for the FOTA of Jelly Bean coming this month from HTC (or so it is stated on many websites)?
Thanks for any help in advantage!:good:
Click to expand...
Click to collapse
hi i have a similar issue how did u manage to sought the problem of screen

[Q] Stuck at boot when updating to KK

Hello everyone, this is my first post and pretty much a cry for help.
So I'm not new to the whole rooting scene, as I did many things on my old S3, but I'm having a bit of trouble with my note 3.
I had rooted my device about a week after I got it to remove some bloatware. Flashed some ROMs to try out but ended up back on stock firmware which removed root but didn't really care. Tried to update yesterday and got the whole "you're device has been modified" thing. So I rooted again and downloaded xposed installer and that app to fake system to not get that message. Everything seemed fine, got the update and started downloading. Once it finished downloading and tried updating, I got a failed to update message then back to home screen. Went on some forums and read Kies was working for people who had rooted phones. Tested that out and started working. Download went fine, it started updating, all was good. Said update was complete and it was restarting..... Let the fun begin.
About 10 minutes later (I waited this long because I've flashed plenty of ROMs and I know the initial boot can take forever) and it was stuck at Samsung boot logo. On the top left there was a blue message saying "Recovery Rebooting." I restarted again, same thing. Did a battery pull waited a few minutes and still nothing. Wouldn't go into recovery mode, but it did go into download mode. Assumed something was wrong with the recovery so I flashed a custom one. Finally was able to go into recovery so I did factory reset/cache and rebooted. Phone was still stuck at boot logo but this time no blue message. I then found the 4.4.2 KK md5 file online so I flashed that through Odin but same story. Ended up flashing back to stock 4.3 and that's where I'm at now.
Any ideas? Am I stuck without KK forever? The only thing I think there's left to do is go completely stock by removing the Knox counter or whatever that's currently set to 0x1 on my phone. Doing the whole "Triangle away" thing but idk if that'll make a difference.
Sorry for the really long post but I'd prefer to explain everything I've tried so far.
You might have had a bad download from the odin.tar.md5 file redownload and flash again i have heard other pwople say they had to flash it 2 times for it to take and once u do the update to 4.4.2 you cannot revert back to 4.3
Sent from my SM-N900T using XDA Premium 4 mobile app
cvall91 said:
Hello everyone, this is my first post and pretty much a cry for help.
So I'm not new to the whole rooting scene, as I did many things on my old S3, but I'm having a bit of trouble with my note 3.
I had rooted my device about a week after I got it to remove some bloatware. Flashed some ROMs to try out but ended up back on stock firmware which removed root but didn't really care. Tried to update yesterday and got the whole "you're device has been modified" thing. So I rooted again and downloaded xposed installer and that app to fake system to not get that message. Everything seemed fine, got the update and started downloading. Once it finished downloading and tried updating, I got a failed to update message then back to home screen. Went on some forums and read Kies was working for people who had rooted phones. Tested that out and started working. Download went fine, it started updating, all was good. Said update was complete and it was restarting..... Let the fun begin.
About 10 minutes later (I waited this long because I've flashed plenty of ROMs and I know the initial boot can take forever) and it was stuck at Samsung boot logo. On the top left there was a blue message saying "Recovery Rebooting." I restarted again, same thing. Did a battery pull waited a few minutes and still nothing. Wouldn't go into recovery mode, but it did go into download mode. Assumed something was wrong with the recovery so I flashed a custom one. Finally was able to go into recovery so I did factory reset/cache and rebooted. Phone was still stuck at boot logo but this time no blue message. I then found the 4.4.2 KK md5 file online so I flashed that through Odin but same story. Ended up flashing back to stock 4.3 and that's where I'm at now.
Any ideas? Am I stuck without KK forever? The only thing I think there's left to do is go completely stock by removing the Knox counter or whatever that's currently set to 0x1 on my phone. Doing the whole "Triangle away" thing but idk if that'll make a difference.
Sorry for the really long post but I'd prefer to explain everything I've tried so far.
Click to expand...
Click to collapse
I thought rooted phones weren't allowed to update via Kies or OTA.
allenjthomsen said:
You might have had a bad download from the odin.tar.md5 file redownload and flash again i have heard other pwople say they had to flash it 2 times for it to take and once u do the update to 4.4.2 you cannot revert back to 4.3
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess I'll try to download it again and see if that works. Do you know if that's through Kies or through manually downloading it then using Odin?
Techngro said:
I thought rooted phones weren't allowed to update via Kies or OTA.
Click to expand...
Click to collapse
Well it seemed to update for me. At least the verification process went through. I used Wanam Xposed and had the fake system status thing checked. Either way something went wrong and didn't finish the updating process and got stuck at boot logo with no recovery options.
The OTA update did not work though. I was able to get the update downloading after Wanam, but once the download finished, the update failed before trying to install. Did not try OTA again though I just went to Kies, then Odin. But all 3 methods failed.

[Q] Nexus 7 (2013) fails OTA update to 5.01 with Android Error

My unrooted, stock Nexus 7 was on 4.4. I received an OTA notification about 5.0.1 so accepted the upgrade. After the reboot and seeing the Android with the open stomach, it fails with Error against the Android. All I can do is long power off/volume up to power off and then power on again. It then reverts back to 4.4.
After about an hour I received another 5.0.1 update, went the same process and received the same error.
Does anybody know what that could be? I guess I could factory reset the device there is nothing on the tablet that hasn't been saved in my Google account anyway.
Thanks
Wanted to say I experienced the same thing earlier today, except I didn't get an immediate second chance at the OTA. I have the wifi-only version of the N7 2013, and it is also not rooted.
Browsed around the net and various places to see if others had this issue, but no luck. Not really sure what the problem is unless the download got messed up somehow?
Same issue here. Download the update. It shows verified. Reboots, starts to flash and then the android error
Reboot and it is still 5.0
Happy to report that when I got another crack at the ota the update went fine. Still confused as to what could've caused the problem though.
Well it killed my N7 it seems. Got the error message then shut itself down. Now it won't boot up no matter what I do. Any ideas?
My update just stays in the notification area. After the failure I just power the tablet off with long press of the power button and volume up.
I am stock, rooted and unlocked. I used the WUGS toolkit to flash the stock recovery assuming that this is all that was necessary for the OTA to be recognized and accepted. After flashing back to stock recovery, I rebooted the device and told the OTA to update. It starts going through the process and dies with "Error!" and reboots back into 5.0. I tried using the WUGS toolkit to ADB sideload, but I have not been able to get it to work. At some point, it actually got into the Stock Recovery, but ADB wasn't able to contact the device (that only happened once). Every other time, it goes through the script and shows the Android on it's back with the exclamation mark, and below it says "no command."
The device works, but it's frustrating. I wish there was just a way to fastboot the OTA, or just do it via TWRP.
I'm anxious to hear how others work through this, as it appears that I'm not the only one.
kendoori said:
I am stock, rooted and unlocked. I used the WUGS toolkit to flash the stock recovery assuming that this is all that was necessary for the OTA to be recognized and accepted. After flashing back to stock recovery, I rebooted the device and told the OTA to update. It starts going through the process and dies with "Error!" and reboots back into 5.0. I tried using the WUGS toolkit to ADB sideload, but I have not been able to get it to work. At some point, it actually got into the Stock Recovery, but ADB wasn't able to contact the device (that only happened once). Every other time, it goes through the script and shows the Android on it's back with the exclamation mark, and below it says "no command."
The device works, but it's frustrating. I wish there was just a way to fastboot the OTA, or just do it via TWRP.
I'm anxious to hear how others work through this, as it appears that I'm not the only one.
Click to expand...
Click to collapse
Tried sideloading the factory image?
Sent from my Nexus 5 using XDA Free mobile app
Since my N7 is a secondary device (my main device is a N5 which received the Lollipop upgrade fine), I might just leave it on KitKat rather than muck around with sideloading Lollipop. KitKat works fine for me at the moment. But it's really annoying that a stock N7 cannot get an OTA upgrade and goes into an Android error state.
I was on 5.0 rooted with TWRP and got the same error trying to take the OTA. So I downloaded the rooted rom found here http://forum.xda-developers.com/nex.../rom-factory-stock-rooted-rom-lrx22c-t2960745 , used Wugfresh's NRT 1.9.9 to update the bootloader, and then dirty flashed the 5.0.1 rom with TWRP. Painless and fast with no loss of data or anything.
Same problem! I managed to workaround the issue by using fastboot replacing system.img boot.img recovery.img with stock ones!
chrismast said:
Tried sideloading the factory image?
Click to expand...
Click to collapse
Are you suggesting that I blow away what's installed and just update by doing a fresh install? would prefer to not do that.
I did download razor-lrx21p-factory-ba55c6ab.tgz (the 5.0 factory image) and extract the recovery.img for it, and fastboot flashed it, and the no matter what I end up in the Recovery bootloop with the android on it's back and exlamation point and "No command."
kendoori said:
Are you suggesting that I blow away what's installed and just update by doing a fresh install? would prefer to not do that.
I did download razor-lrx21p-factory-ba55c6ab.tgz (the 5.0 factory image) and extract the recovery.img for it, and fastboot flashed it, and the no matter what I end up in the Recovery bootloop with the android on it's back and exlamation point and "No command."
Click to expand...
Click to collapse
If I am not wrong, there is a way of flashing the factory image without wipe by modifying one of the scripts, never did it though myself.
Sent from my Nexus 5 using XDA Free mobile app
Turns out I was using the wrong key sequence for Recovery to get past that screen. Holding down Vol Up + Power for 3 seconds, then just pressing Power gets you to the right place. Am still having issues with OTA, as the system believes something was altered (install-recovery.sh). Others are saying that the way to do this is as described here: http://forum.xda-developers.com/showpost.php?p=57271130&postcount=423
kendoori said:
Turns out I was using the wrong key sequence for Recovery to get past that screen. Holding down Vol Up + Power for 3 seconds, then just pressing Power gets you to the right place. Am still having issues with OTA, as the system believes something was altered (install-recovery.sh). Others are saying that the way to do this is as described here: http://forum.xda-developers.com/showpost.php?p=57271130&postcount=423
Click to expand...
Click to collapse
jep, that's what I was saying earlier: factory image. For the 5.0.1 update you only need system.img and boot.img, at least that way it worked for me and my N7 2013 is running fine so far.
I dont get 5.0 on my nexus 7 2013, wifi, 32 Gb(flo, ktu84p)
I had stock rooted Rom, u Used tweaks like softkeiz etc. then I unrooted, locked boot loader and flashed stock recovery. Android lollypop rollout was about 2 months ago, but I don't get 5.0 ota. Now I'm running 4.4.4 stock rom , locked boot loader and I unrooted it with super user unroot option. Can somebody help me why I don't get my ota?? Thanks ^^
I know that's wrong thread, I didn't find thread for my question .
I just got my update!!!!!
German8835 said:
I had stock rooted Rom, u Used tweaks like softkeiz etc. then I unrooted, locked boot loader and flashed stock recovery. Android lollypop rollout was about 2 months ago, but I don't get 5.0 ota. Now I'm running 4.4.4 stock rom , locked boot loader and I unrooted it with super user unroot option. Can somebody help me why I don't get my ota?? Thanks ^^
I know that's wrong thread, I didn't find thread for my question .
Click to expand...
Click to collapse
Oh man! It's crasy, I was waiting so long, and exactly on this day when I write to thread I get my update!
EDIT: Never mind. I tried to do it via sideload, and it complained that the /System was too full. I rebooted, compared it to another Nexus 7, and the size was the same and free space was the same (and the other one updated fine). for the heck of it, I tried sideloading again, this time I formatted the cache first (no reason, just a thought) and that time it sideloaded correctly. So I'm up to date now... Weird.
I have the same issue. did a factory image install to 5.0. Now I get the update notification for 5.0.1 (as expected).
When I try to install it, it reboots, then I get "error" - have tried 3 times now. A reboot gets me back in the tablet, but am still at 5.0. This is my kid's tablet, so I have no need to root it or install a new rom, just want the dumb update to work correctly...
Jason
JasonJoel said:
EDIT: Never mind. I tried to do it via sideload, and it complained that the /System was too full. I rebooted, compared it to another Nexus 7, and the size was the same and free space was the same (and the other one updated fine). for the heck of it, I tried sideloading again, this time I formatted the cache first (no reason, just a thought) and that time it sideloaded correctly. So I'm up to date now... Weird.
I have the same issue. did a factory image install to 5.0. Now I get the update notification for 5.0.1 (as expected).
When I try to install it, it reboots, then I get "error" - have tried 3 times now. A reboot gets me back in the tablet, but am still at 5.0. This is my kid's tablet, so I have no need to root it or install a new rom, just want the dumb update to work correctly...
Jason
Click to expand...
Click to collapse
That is indeed strange...If you are pure stock it should work I guess? You could still try to sideload the 5.0.1 as well (did the same as I did not want to wait for OTA). You can do it without full wipe, just wipe cache in the process. (You need only to flash system and boot.img, wipe cache, reboot). Nevertheless let me know if you get the "error" solved, would be interested to know.
newkydawg said:
I was on 5.0 rooted with TWRP and got the same error trying to take the OTA. So I downloaded the rooted rom found here http://forum.xda-developers.com/nex.../rom-factory-stock-rooted-rom-lrx22c-t2960745 , used Wugfresh's NRT 1.9.9 to update the bootloader, and then dirty flashed the 5.0.1 rom with TWRP. Painless and fast with no loss of data or anything.
Click to expand...
Click to collapse
I was skeptical but this worked when I was having a similar problem to the OP Thanks. I have no idea how 5.0.1 is different though.

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