Develop Bugs

[Q] Stock Incredible, Reboot loop

Hi all,
I have an HTC Incredible that is stuck in a reboot loop.
I bought it second hand from a seller on craigslist.
When I inspected it, it was all good. 2 minutes later, during activation, it got stuck in a reboot loop. I had met the seller at the verizon store, so naturally I took it right in for the techs to look at. They processed the activation manually, and it continued the reboot cycle.
I took it home, played around with it, and finally got it rooted. At which point I flashed every rom, compatible radio, boot, hboot, kernel, and pretty much everything that could be flashed to it. It still continued this reboot cycle. It doesn't reboot while in recovery mode. It seems to stay on for longer when it is A: outside, or B: in an exceptionally good service area. This led me to believe it was the radio. I tried a few of them, to no avail.
The next day I called verizon again and switched my activation back to my eris. It stopped rebooting about 10 minutes later. There are no signs of any physical or water damage to the phone. I flashed RUU and FRF91 OTA to it and these also yield the same result. The seller is willing to refund/replace the phone, but I wanted to check on here and see if anyone had any ideas.
Thanks in advance for any replies!

Try following Section 6 of Dadicus' guide to get completely back to stock 2.1. After that, try OTA programming it by dialing *228 then option 1. From there, assuming no reboots occur, update your radio, then flash a new ROM.

PonsAsinorem said:
Try following Section 6 of Dadicus' guide to get completely back to stock 2.1. After that, try OTA programming it by dialing *228 then option 1. From there, assuming no reboots occur, update your radio, then flash a new ROM.
Click to expand...
Click to collapse
Thanks for the quick reply!
Unfortunately I have already tried that starting from step 1 all the way to the end. It still yields the same results as before.
Once again, I appreciate your help

Meeting with the seller for replacement tomorrow. Does anyone have suggestions on how to make sure the seller doesn't just take the phone and then have both my money and phone?
And from the description of the issue, I think it is likely a hardware failure. Does anyone think that there are other logical conclusions?
Sent from my HTC Incredible
P.S. this is my other incredible

pyroboy1080 said:
Meeting with the seller for replacement tomorrow. Does anyone have suggestions on how to make sure the seller doesn't just take the phone and then have both my money and phone?
And from the description of the issue, I think it is likely a hardware failure. Does anyone think that there are other logical conclusions?
Sent from my HTC Incredible
P.S. this is my other incredible
Click to expand...
Click to collapse
get your money back until he gets the replacement
Sent from my ADR6300 using XDA App

[Q] Reboots, not able to boot, 5 vibrates.

Background: Very familiar with the Eris, rooted it, flash ROMs frequently, never had an issue.
So I bought the phone on eBay, only issue was the phone was a bit beat up and the screen had been replaced. No big deal. Turned it on everything was fine, worked for about a day, then I decided to flash another ROM. Flashed the ROM and the phone would reboot every time I got to the lock screen UNLESS I had signal, then it would work. This issue happens to EVERY ROM I flash. I wiped cache,dvlik-orwhatever, full wipe, everything each time I would flash a ROM, and none of them have been stable. After flashing the first ROM I also ran into the turn off and vibrate 5 times with a flashing green light problem. I have gotten out of this twice with the USB pull method. I have researched these issues, I have tried flashing quite a few ROMs, and nothing seems to work flawlessly. Is the DI just a terrible phone or do I just have a bad unit? The main issue seems to be with signal, such as if I go from airplane mode on to off it will reboot and then get stuck in a boot cycle and the issue with flashing the phone and having to have signal before I can unlock the phone.
I am currently about to flash the PB31IMG to see if it will resolve the issues and then attempt to re-root. Any advice would be greatly appreciated as nothing has seemed to work so far. I would key you into what I have tried but I don't remember. Basically all the things to fix the 5 vibrate issue and general flashing woes.
Update:
Still no good. Flashed the PB31IMG via vol. down and power and it still did a reboot. Unlocked, got to the white HTC screen, and restarted. Booted the second time, got to the lockscreen, and rebooted before I could even slide down the unlock. Third reboot, got to activation this time, then it rebooted. Fourth reboot, go to activation, then rebooted. Fifth reboot, got to lockscreen, then rebooted before I could slide down.
So yeah. basically you can see what I am dealing with. And it is not fun. I have tried SD card in, SD card out. Just did its 6th reboot, didnt even get to the unlock screen before rebooting.
UPDATE 5/3:
Link to the video of whats happening. Nothing special and I recorded it with my Eris, but you'll at least see the timing of the reboots and what not. And ignore the breathing. lol. Just turn off the sound. Right after the video ended it did a 5 vibe. Pulled the battery and now it's just doing bootloops.

I have never had the random reboots before, at least not at the rate and consistency you have been. To me it sounds like something went wrong in the rooting process and I would recommend unrooting and rerooting.
As for the flashing green light and 5 vibrates, I have so insight on this. It can happen if you press power and Vol+. I think it puts it in a safety mode and the only way to get out of it is a battery pull. So if you ever get stuck in a situation like this wait 10 minutes and try to turn it back on normally. If this doesn't work try booting into hboot (power + vol down) if this doesn't work power + vol up has worked for some people too.
There are cases however, where battery pulls don't help either. And no matter what the person tries the phone won't turn back on. This is a hardware problem and the only way to fix this is getting a new phone.

Dhessler5 said:
I have never had the random reboots before, at least not at the rate and consistency you have been. To me it sounds like something went wrong in the rooting process and I would recommend unrooting and rerooting.
snipped.
Click to expand...
Click to collapse
Would flashing the PB13IMG in Hboot unroot it or would I need to follow the guide? Just curious as I have never unrooted before, but I do know there is a guide for it.
The 5 vibrate thing is under control, it just has happened so I wanted to make it known.
And thanks for the info.

I would follow the guide for it, it would be the easiest and safest way and if you run into any problems they would be able to help you out and know exactly what to tell you. I have yet to unroot too so I don't want to tell you something without being 100% sure so I recommend the guide.

Alright, so it turns out flashing the image I flashed via Hboot is a way to unroot. :/ And that is when I got all the reboots in the beginning (the ones specifically posted, its not the first time). I am going to flash again once more to see if I can get a flawless start.
Still no good, flashed it again via Hboot and it restarted again. This timeat the white HTC screen after unlocking but before activation. :? Hm. Better than nothing, after the first reboot it fully loaded and everything is fine so far. Lets just home it doesn't slowly begin to degrade like last time.
A while ago while running the peanut stock ROM, every time my phone would reboot some apps would loose information (such as log in) and I was eventually unable to access the EPST settings.

If you rerooted your phone you could try to go into hboot and then recovery and "fix permissions." I am not sure if this will do any good but it couldn't hurt.
Also if it is unrooted you could try to bring it in to Verizon and see if they will give you a new phone or a restored one.

Make sure you have the stock Rom if you bring it back to Verizon also
sent from my dinc

sorry to hear this happened on an ebay phone... I've had it happen to 3 of mine... warranty took care of it since I'm still within my date. but after one year what do I do? luckily I bought my bros early upgrade meaning the Inc2 will suffice until april 2012

ohh yea my point sorry: I had an Eris before the Inc. //////had many problems after 5 they gave me the Inc if I agreed to drop my current one year contract and get a new two year paying the two year price PLUS got credited $199 for the Eris, and got to keep it, so I thought I made out until I realized this phone isn't gunna last two years. ANYWAY. I bought the Eris off Ebay, they gave me warranty after warranty no problem, best of luck

I have had my Inc for a year and have not had any issues. I would say you bought a bad model from someone on eBay. The 5vibration green light is indicative of a hardware failure and I have not seen anyone have a fix for it.

Sorry to say but I have seen no one, NO ONE recovery from the 5 vibs of death. From what I have gathered it is some sort of qualcomm download mode and I know of no way out. I have a feeling it is caused by pressing the vol + and vol - and power while trying to get into hboot.
This is just an uneducated guess. If your willing to part with the device I would love to get my hands on a 5 vibs phone.

Since it happens when the phone loses the signal, I'm wondering if it might be a radio issue. Which radio version is installed? It could be incompatible for your area/ROM/whatever.
Another thought: you said the screen was changed out. It is very possible that the kernal installed won't work for an lcd screen.
Anyway, more things to check and to test. Good luck!

mine always happened when i accidently pushed the vol + instead of vol -
twice it happened

ACD168 said:
mine always happened when i accidently pushed the vol + instead of vol -
twice it happened
Click to expand...
Click to collapse
That should be 3 vibs, not the 5.

they both won't work after wards thought as far as my testing.. had to get warranty replacements

I remember reading Chingy fixed 5 vib. It's not the end. I've seen other people fix it with ruu.

I couldnt fix mine when I got the 5 vibrations and I tried everything. My theory is that it has something to do with a messed up kernel flash since the baseband and kernel are apparently linked and I saw somewhere that flashing the same baseband 2x will cause this. It happened to me when I tried to flash a kernel twice (the first time it failed), some people could be getting this when flashing roms since they install new kernels also.

You can flash radios and kernals twice. There was one leaked radio in the past that caused problems from being flashed twice, but it isn't typical
Edit: I think chingy said something about trying a hundred different things, but eventually he got it to work by connecting to PC with battery removed. I could be wrong though because I read that post months ago. I know he got it working again by wiping system and starting fresh

I had the 5 vibs on mine a few weeks ago. It was an unfortunate event. I had the phone for almost a year, bought it new too. I had probably flashed at least a hundred times (thank you nighties for feeding my ROM flashing addiction) but I digress.
I was at work when it happened. If I remember right I believe I was re-installing a pandora apk when my phone did the vibs and led. As an fyi it is the same apk I am using now and it works fine. I initially thought oh well I'll fix it when I get home, surely someone has the answer...sadly not. I spent quite a while searching threads and google to no avail.
I was able to get it unrooted through hboot tho. I was also able to get it to boot when usb was connected to my PC, but as soon as I unplugged it would do the vibs again.
I don't like to admit defeat, but I had clearly lost. I called and got a replacement device sent (and an extended battery because the guy thought it could have been a battery issue, lucky me)
All I can do now is hope it doesn't happen again, but if it does hello warranty man. If someone does find a fix I would love to know about it for future reference.
Sent from my ADR6300 using XDA Premium App

Trifurcated said:
I had the 5 vibs on mine a few weeks ago. It was an unfortunate event. I had the phone for almost a year, bought it new too. I had probably flashed at least a hundred times (thank you nighties for feeding my ROM flashing addiction) but I digress.
I was at work when it happened. If I remember right I believe I was re-installing a pandora apk when my phone did the vibs and led. As an fyi it is the same apk I am using now and it works fine. I initially thought oh well I'll fix it when I get home, surely someone has the answer...sadly not. I spent quite a while searching threads and google to no avail.
I was able to get it unrooted through hboot tho. I was also able to get it to boot when usb was connected to my PC, but as soon as I unplugged it would do the vibs again.
I don't like to admit defeat, but I had clearly lost. I called and got a replacement device sent (and an extended battery because the guy thought it could have been a battery issue, lucky me)
All I can do now is hope it doesn't happen again, but if it does hello warranty man. If someone does find a fix I would love to know about it for future reference.
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
I think the 3, vibrate and 5 vibrate are connected because both times I had the 3 vib I had the same problems, would turn on when connected to usb then 3 vib and green flashing light... weird.

[Q] Evo randomly reboots to white screen and vibrates 5 times?

Can anybody help me out with this? I've already searched but haven't found a clear cut answer on what to do.
For a while, I've had random events that cause my HTC Evo (running the latest stable release of CM7) cause my phone to suddenly show the "HTC Evo 4G" white screen, then go black and vibrate 5 times while having the green LED on, which never lets me do anything until I pull the battery out and start it up again. It used to only happen when I did specific things, like whenever I tried using Google Goggles at the store (and had to go through all the trouble of disassembling my 3 layer protective case just to pull the battery again). It even happened again yesterday when I was trying to use Goggles on a specific item, but it has happened before in other events since then, like when I was browsing my phone's running applications menu, or even one time when I was simply browsing the internet on it.
I've been taking steps to try and fix it, but I think it's been getting worse. I tried downloading CM7 and Google Apps again to flash on the phone to see if it fixed anything. I tried doing this again, but clearing the data and cache this time. I tried flashing the latest CM Recovery (since I stayed with 2.5.x.x for as long as I could remember), and I'm pretty sure it's gotten worse. There's points where I get to the CM7 boot animation and the phone then does the white screen and five vibrates again, and just a moment ago when I was sure I finally solved it after clearing data and cache, while filling out my Google account info, it happened again and I was greeted once again by that horrendous white screen and the five vibrates.
Now I don't know what to do. I still have S-OFF, but I have no plans to unroot. Can anybody think of suggestions? I've already tried Googling and haven't gotten anything useful enough to help me so far.
EDIT: I guessed it would help if I was a bit more specific. This started happening about two or three weeks ago after I tried using Goggles for the first time in ages. Since then, I've had this issue coming back over and over. It also puzzles me how Goggles usually works completely fine when I'm at home but causes the phone to go black and vibrates 5 times whenever I'm at a store.
Also, right now, I re-downloaded CM7 and Gapps from the CM mirrors instead of simply reusing the ones that ClockworkMod had saved for me already. I hope this somehow makes a difference.
Also, last edit, if I manage to solve this somehow, I'm going to definitely post the answer to what I did in case anybody else out there is having the same issue.
EDIT 2: Welp, re-downloading CM7 and flashing again didn't do anything to fix the problem. I'm going to try another ROM to see if the problem persists. I really want to stay with CM7, though.

Did you wipe everything? Cache and so on ect....?

I wiped everything and I'm still having the issue.
I also caved and I'm going to unroot because the retards over at the Sprint repair center refuse to look at it otherwise. I got my hopes up after hearing on places like XDA or the CM forums about how Sprint didn't care about rooted phones, but I guess the Sprint guys in my area do. I'm currently downloading unrevoked forever son and PC36IMG right now.
I'm just hoping I can get a new Evo after this, because there's a chance I could lose root forever after doing this. But I'm so certain it's a hardware problem.

SirSigma said:
I wiped everything and I'm still having the issue.
I also caved and I'm going to unroot because the retards over at the Sprint repair center refuse to look at it otherwise. I got my hopes up after hearing on places like XDA or the CM forums about how Sprint didn't care about rooted phones, but I guess the Sprint guys in my area do. I'm currently downloading unrevoked forever son and PC36IMG right now.
I'm just hoping I can get a new Evo after this, because there's a chance I could lose root forever after doing this. But I'm so certain it's a hardware problem.
Click to expand...
Click to collapse
Why would you lose root "for ever"?
Just curious ....
Sent From The Tree House Out Back!

I had the same exact issue with my Evo over the past 2 weeks. But I never use Goggles and run MIUI pretty much exclusively. I was never able to fix it and it just got worse. I unrooted and still have the same problems.
I notice it happens on 3g data, I can't remember when it happened on wifi.
I am selling mine back to Sprint tmrw and using my upgrade to get the Nexus S for$50. Then hoping the Evo 3D comes out within 30 days.
Sent from my PC36100 using XDA Premium App

I took it back to Sprint today, and after being treated like a second class citizen for rooting over and over, they managed to somehow fix the random reboots, but have initiated the OTA update for me. Now I'm sitting here with it and it's asking if I should install it now or later.
I'm hesitant because I tried to unroot earlier, and since then, the technician at Sprint said that it wasn't really unrooted or something (I remembered using unrevoked forever last year when I rooted). I'm scared that maybe I'll lose my chance at being able to root again if I accept the update or not. I'm also scared if I won't be able to get full root from here.
EDIT: SON OF A *****. I can't believe this. I applied the OTA update like a good boy and everything, and then the phone starts boot looping randomly again. This is the last straw. I'm going to go back to Sprint tomorrow and be more in-your-face about this problem. I'm through letting them treat me like **** just because I rooted my phone once.

I have a similar problem.....
My problem is random. My phone will go into constant reboot mode until I pull the battery out for 10 minutes. Just pulling the battery and putting it back does not help.
I also noticed that I am losing GPS signal occasionally. It is random too. The GPS will come on and work for about 5 minutes then just lock up. I have to reboot to get it working again and there is no rhyme or reason as to when it will stick (or wont) or how long it will last. It may work for 3 days and then not work a lick for 3 days.
The local Sprint store replaced the back red portion of my phone (the part with the camera lens and kickstand) stating it was an GPS antenna problem. I got 30 secs outside the store and tried the GPS....same problem. I went back into the store and showed them and they tried to convince me I needed AGPS on as well. AGPS always worked but is not as accurate as the satellite GPS. The repair shop refused to do more or order a replacement. I just got scammed out of $35.00 cause nothing is fixed.
I got so pissed, I called Sprint. They were terrific. They refunded the $35.00 the repair center charged me of the repair (the rip-off repair) and agreed to send a replacement phone. Awaiting arrival of the replacement but they are back ordered...so, maybe, I'll get a new phone instead of a refurb.
Long story short...I don't know what is causing your reboots. Mine could not be solved by software changes. My phone was rock solid until around a month ago. Then the GPS dropouts and reboots became more frequent until they became unlivable. I think you have a bad device and would seek replacement.

I had the same problem with mine about a month ago. It happened once about a month before that and then a month ago started happening a lot. I finally narrowed it down to how "hot" it was (body temperature in this case). So basically any time that I was in the car it happened. I was able to unroot (you have to make sure you to s-off on) and put a stock rom on it, and take it in with it happening. They took it for an hour and said they had not seen any issues. I finally convinced them and the replaced it with a refurb. I'm okay as long as it works, but it makes me wonder what happened. When I first got it I used fresh for about a week and then went to CM and was on it the rest of the time. I used an SBC kernel starting around the same time and am thinking maybe that had something to do with it... Just as a precaution I'm staying away from SBC kernels.
If I were you I would just go to the store and get a replacement if you can otherwise if it's like mine you won't be able to count on it working...
Good luck

HELP! My phone gets hot and restarts! Please look for more info inside!

Hello dear friends!
HTC let me down Kind of stupid phones indeed at least desire...
I have my phone for quite a time now, it is rooted with unrewoked, clockwork recovery and s-on. I flashed many different roms in the past and everything was brilliant. In a pas half-a-year or so I stayed with only one ROM - MIUI-Au. I kept updating it to the newer versions and so on and on. Never had any random reboot or something. At least maybe it was because of some strange app or something else. But now it started to reboot randomly and constantly!
Phone gets hot abit and it just reboots, and never comes to android homescreen again, until I put out the battery, hold it for few minutes, pop it back and then it boots. But as soon as start to play music, or run a game the phone gets hot abit and reboots again. and so on and on. I thought maybe it was a miui issue. So I tried to flash different roms, but guess what? None of the even boot! The main screen shows and with the same second it bootloops again and forever!... (
Even from recovery it sometimes reboots randomly. So i managed somehow to flash my miui back and it at least boots. But it is very unstable now, I barely can use my phone now
PLEASE WHO CAN HELP ME????
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?

What have you set the CPU max to?
Sent from my HTC Desire using xda premium

Thank you for response! Appreciate, really!! I didn't set it, I left everything by default I think! Because as i said, i even tried flashing different roms, not only miui.
What else could be? By the way, with stock froyo rom If I remember correctly, sometimes it became extremely hot, but I didnt get any reboots from that. But now, it gets just a little bit hot and it seems that this causes the reboot...

Now what I just noticed, I get reboots even when the phone is idle. And it is not even warm!

If its not getting hot then I'm confused lol. It sounds like a actual hardware fault. Sorry I can't help with this one
Sent from my HTC Desire using xda premium

cluendo said:
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?
Click to expand...
Click to collapse
try and get it taken back to stock if you dare.
The phone hasn't been out 2 years yet, which is how long the warranty is.

Thank you! But is there any possibility to fix it without HTC involvement? Maybe it is not hardware issue ? Can it be because phone is rooted and I flashed many roms to it ? I didnt try AOSP roms since reboots started, I will try to pop in Cyanogenmod or other and see if I will get reboots.
Would rerooting my phone and updating my recovery fix the problem?
and Note: yesterday I tried to S-OFF my phone, but I can't even do that with my unstable MIUI. It rebooted in the middle of the process..

I had a similar problem, apparently it's not uncommon on the early revisions. I sent mine to HTC and they replaced the mainboard.

Thank you for answer! But what if my phone is bought through a contractor?
Can just call HTC and ask the for repair? Or should I contact my contractor first ?

Just give them a call and they will try to help you out. I had a very good customer service experience with them when my desire had some issues.
They will require a proof of purchase though. If you managed to get the receipt from your "contractor" (I am unsure what you mean by a contractor), then there should be no problem.

Sorry for misleading word, I meant T-Mobile. I bought my phone under contract. I think I have a receipt. I even have whole box and stuff of the phone somewhere in my drawer.(just sayin ). So how is customer service of HTC? Poor, good ? I heard you need to tell them that you did a factory reset and that didn't help. Is that true. Also if I will unroot my phone, will they know it was rooted anyhow?
Ahhh....this overheating issue seems common. How they can release faulty phones?? No clue.
thanks for answers mates!

In Singapore, HTC service is really good. Phone was still under warranty.
It took me just one (real) call to confirm a repair order. The first call I was just checking to see what options were available to me.
The second call was an actual repair request. And the third call was me pestering them for a pickup date. heehee
In Singapore, repairs were done via courier. They picked it up and 1 working day later, they sent it back.
Naturally, you will probably need to impress upon them that you tried everything to fix your phone (which I hope you did which includes proving to yourself that it's not the ROMs fault).
You will definitely need to reset everything back to zero. In my case, I downloaded an RUU to totally reset everything back to STOCK, which included removing clockworkmod recovery. You WILL need to create a goldcard for this though so bear in mind that it's not exactly a case of a simple flashing procedure. At least not if you don't already have a goldcard.

Sorry if I overread it at some point, but you speculated at the beginning there could be some faulty app causing this, but you never meantioned performing a full wipe. Have you full wiped yet? Just to make sure it is indeed no software problem.
greets

Thank you for your answers. At the moment I have SuperNova classic ROM. ( 2.3.3 + Sense 2.1) But my phone crashes again and again, it is so annoying and causes me so much trouble.
I never tried a reset or unroot and return to original rom. Im just wondering now, would this help to remove or at least remove those reboots?
Today I was in my work and i was keeping my phone in my jeans pocket. it got hot as u would expect when keeping in pocket and suddenly it rebooten, then it went into a bootloop and started to bootloop 7 times in a row quickly. then again and again. It became very hot at that time.
For the interest, what exact hardware faults causes these reboots and why phone gets even hotter if you keep it on boot loop. If I keep phone cold, the rom usualy stays normal, without reboots. but as soon as I start using my phone, texting or calling for at least 5minutes of using it just reboots.
as I said- really annoying thing :S
I remember my happy times with miui, apps and no reboots Was fun!
cheers for helping!

I would give full wipe / factory reset a chance, and maybe RUU.
At least try it before sending phone to htc.

It is hardware problem, search forum. Fresh ROM without SD card, enabled WIFI and GPS, running G navigation, back of the phone is warm - restart after few minutes.
Maybe someone know how to read info form the phone right before reset? We could understand why the phone is reseting and hopefully add some patch.

Reboot-loop experience
Hey,
i had the same problem over the last few months: In the beginning my phone restarted only when it got hot, but it got worse over the last few weeks, in the end i was not able to use two apps at the same time (music and mytracks) or even to surf the internet longer than a few minutes. The problem did noticeably decrease when the phone was cool - tested by putting it on a fan or in the fridge. Yet, Skype was regularly killing it. As i really love my phone (and especially the AMOLED-Screen!) i did not want to resign. The battery cover contains some metal which is supposed to enhance heat dissipation - so i attached a little thermal pad to the hotter bottom of the phone to improve contact with the head spreader. Unfortunately it did not entirely fix the problem. Yes, it improved the situation a little, but it got even worse after a week or two - in the end i had to turn it in.
So i decided to take it to the Telekom-Shop. They were very kind and told me they would call the other day to confirm that the replacement would have been shipped. It took a few days longer, but i got a phone with the AMOLED-Screen! The employee said it was a used mainboard in a new case, completely refurbished. They only replaced the main unit, i kept the battery, sd-card, charger and so on. Now i have a working Desire again!
Terminator

Similar?
Hi i on the other hand have similar problem, qiute anoying one, my desire, cm7 hboot, s-off, insert coin cm7 rom, have phone freezing in diferent situations, sometimes its working sometimes just freezez and i need to get battery out and turn it one and sometimes several times in row to get it working again???? RUU and go to give phone in service? plaese advice?

@cp6ija Sandisk SD card? If yes, smash it.

nvm
cant delete post so just posting gibberish

HTC 10 Unstable, Unpredictableand crappy battery.

I am wondering if anyone has any ideas on this crazy phone.
I am experiencing some really erratic behavior and rapid battery drain. My phone will spontaneously reboot at any given moment. Usually when the battery level gets below 50% but not always, I've had it happen at 80% as well. When it reboots it will go into a boot loop and show the battery at 1%. It will boot a few times then shut off until I plug it into a charger and reboot. Then the phone will have to charge from 1% even if it was at 75% when it shut off. Sometimes if I charge it a bit, say up to 30% and then reboot, it will boot back up at 60 or 70%. No rhyme or reason.
When all this started I was running Venom rom and I hadn't updated anything for a long time. I thought maybe something was crossed up so I flashed the stock RUU and re-rooted with the intent of re-installing the current version of Venom. I flashed Venom and got everything set up again....Bam...out of the blue a reboot. This time I lost all of my settings and tweaks in Venom, it seemed like it reverted to a fresh install. I went through all of the tweaks again and set everything back up only to have it happen again.
I have tried all of the battery reset tricks i.e., deleting battery stats. Holding down both volume buttons and the power button etc. Nothing works.
I have wiped everything except the external SD card in TWRP and then again when I installed a new ROM. I have done this numerous times. The phone seems to run a little better now but it still will random reboot and show discharged. Only get about a half a day out of the battery if I'm lucky.
I am currently running the latest version of TWRP 3.2.1-0 and stock rom firmware version 2.41.605.36.
This thing is driving me nuts. I have tried pretty much I know how to do with my limited abilities. Anyone have any ideas?

Sooo....as soon as I posted this thread I found this one https://forum.xda-developers.com/htc-10/help/random-shut-boot-loops-t3690547. I'm not sure how I missed it in my searches. I have some reading to do LOL.

HI,
i have same problem. I hope it will be resolved with Oreo !!

Leedroid is answer to all bugs

Aftab_khatri said:
Leedroid is answer to all bugs
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I tried that as well. LeeDroid didn't change a thing. At this point it really seems like a hardware issue. I have an email sent to HTC to see what they have to say.

Well to be honest I was getting a crapy battery life while using the car charger or charge it more frequently, but I am using In home Aukey Q3 and in work stock, these results are captured before writing the reply

Any lint or anything else stuck in the charge port?

I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.

CharliesTheMan said:
I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.
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Unfortunately my warranty expired in July so there is no point starting a replacement process. I have been on chat with 2 different HTC people. HTC will not help me....period. They will not even acknowledge that they have a problem. I sent them the link I posted above with everyone else having the same exact issue. I made it really clear to HTC that I will not buy another one of their phones. Too bad, I have had nothing but HTC since the Thunderbolt. I won't have another one.
I have wiped all partitions including the internal sd card via TWRP at least 3 times. I have flashed the lastest Verizon RUU firmware 2.41.605.36 at least 3 times (running that now). Flashed an updated version of Venom. Flashed the latest LeeDroid, complete wipes for everything. Tried holding down the power button along with both volume buttons to reset battery stats. Tried dice and chicken bones LOL. Nothing corrects the problem. I thought it got a little better but I was wrong.
Samsung here I come

CharliesTheMan said:
I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.
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Missed the first part of your post....I'm S-off. I have gone both ways with Magisk and SuperSu. Currently (and I seem to prefer) SuperSU.

Hard not to come to the conclusion that your battery is bad

I found a shop that is going to try and help me replace the battery. They were hesitant due to the possibility of breaking the screen during disassembly. I ordered a new screen to go along with the new battery. If this doesn't fix it I guess I just tossed another $100.00 bucks in the trash.

goobener said:
I found a shop that is going to try and help me replace the battery. They were hesitant due to the possibility of breaking the screen during disassembly. I ordered a new screen to go along with the new battery. If this doesn't fix it I guess I just tossed another $100.00 bucks in the trash.
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I had the exact same issue as you! A repair shop replaced my battery for 70€ and now it's working perfect again. I also tried different custom ROMs and nothing worked.

I've been having the same issues and I finally decided I've had enough. I'm going to try to revive my 10 by replacing the battery with the part here. I have a heat gun and phone repair kit already but just to be extra safe, I ordered a replacement screen/LCD assembly as well from here. I really hope I don't break my original screen because I'm not convinced this replacement is actually OEM. I don't want to risk sacrificing screen quality by having to swap my original out with a replacement. We'll see how it goes when I get all the parts in about a week and a half. Wish me luck!

Got my 10 back from a local repair shop after replacing the battery Runs like new again. Really happy the new battery fixed it back up. Pretty disappointed that HTC would do absolutely nothing to help me get the phone fixed.