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My g2 has been experiencing screen issues lately. I'm pretty sure it's a hardware problem, but I'm going to ask around to make sure. It is rooted with Virtuous .0.7.4 running on it.
It just happened overnight where there would be a line of dead pixels at the bottom of the screen and a black bar on the right side. Everything seems to be blurry and choppy, any help? Thanks.
You could try a different ROM like CM and see if it does anything. Not going to do any harm... but I think realistically it's very unlikely to fix anything either.
Very much sounds like a hardware problem. Since the screen isn't physically broken or damaged (right?) this should be a warranty replacement.
Well, I kinda bought this brand new from someone, does this still qualify for a warranty? Thanks.
That's a sticky subject. Is it a G2 or DZ?
If a DZ I would think HTC will honor the warranty, why not?
If it's a G2, HTC might tell you to pound sand as it's a carrier phone.
As far as what TMO will do for you, there's a bunch of variables there... are you a customer? Was the phone bought at full retail or at subsidy? etc...
I'm honestly not sure though.
If you have to deal with TMO, I think your best bet is to go through the person you bought it from, if at all possible.
Please let us know what happens as this is a very interesting question.
It is a G2. Looks like I'll be ebaying this and finding a new one if nothing pops up.
Ties0 said:
It is a G2. Looks like I'll be ebaying this and finding a new one if nothing pops up.
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I see replacement screens on the bay for around $70. Sure is cheaper than a new G2. Of course you'd need to be able to put it in yourself. There's a pretty good tear-down guide.
Im having the same issue my screen is becoming unresposive either it wont work or i have to double or triple click on things i used a stock rom and custom and it still has the issue and i got this phone from a friend i called Tmobile about the issue and they r sending a replacement phone with no problem but im thinking is this the only issue with this phone? And will the next one do the same thing
Sent from my Desire HD using XDA App
jessicamartoranA said:
Im having the same issue my screen is becoming unresposive either it wont work or i have to double or triple click on things i used a stock rom and custom and it still has the issue and i got this phone from a friend i called Tmobile about the issue and they r sending a replacement phone with no problem but im thinking is this the only issue with this phone? And will the next one do the same thing
Sent from my Desire HD using XDA App
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What information did you have to give them? Was his warranty exchange technically under your friend's plan or did they accept you were the new owner and still give you warranty service?
to tell if its G2 check the batt cover and see if it says G2 in big letter if its DZ it says "with htc sense" on the back of the phone
I told them the screen was unresponsive and they go through that whole pull the batt, factory restore blah blah crap of course we all know its not going to work but their so called training and computer tell them it might just work and it will restore my phones screen to full funtion and very useable lol yeah sure it will ...anyways nothing worked as expected so yes they excepted me as the new owner thinking it was mine all along anyways and r now sending me a new one under warranty
Sent from my HTC Glacier using XDA App
jessicamartoranA said:
I told them the screen was unresponsive and they go through that whole pull the batt, factory restore blah blah crap of course we all know its not going to work but their so called training and computer tell them it might just work and it will restore my phones screen to full funtion and very useable lol yeah sure it will ...anyways nothing worked as expected so yes they excepted me as the new owner thinking it was mine all along anyways and r now sending me a new one under warranty
Sent from my HTC Glacier using XDA App
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Where did you get the phone? Did your phone have root?
Found a cheaper replacement screen from a non -ebay vendor. They also have capacitive touch digitizers too.
http://www.ecrater.com/p/9626084/original-s-lcd-display-screen-for-htc?keywords=g2+htc+screen
Sent from my HTC Vision using XDA App
Hey guys, I'm super happy right now. Just called T-Mobile, and they are going to ship me a replacement for free. I get to keep the phone until it arrives via UPS, then I'll ship the defective phone back. Super happy, loving T-Mobile right now! Thanks for all the help
Edit: Does anyone know how to restore the phone back? Does flashing the stock rom over take out root? Thanks again.
U have to turn S on flash back to stock rom then turn S back on
Sent from my HTC Glacier using XDA App
No flashing back to stock does not turn back on the same place u got how to root should have the instruction and files to turn S on that what i had to do before sending my phone.back
Sent from my HTC Glacier using XDA App
If its a G2 and you're a current tmobile customer in good standing. Just give em a call and they will give you a free replacement even if you bought the phone from someone else. That's what happened to me and my G2 I traded mine for a nexus one. And within a week my touchscreen was unresponsive. I first called htc and they told me to call tmobile which I did and got my phone replaced for free. Hope this helps.
Sent from my HTC Vision using XDA App
llxxjinxxll said:
If its a G2 and you're a current tmobile customer in good standing. Just give em a call and they will give you a free replacement even if you bought the phone from someone else. That's what happened to me and my G2 I traded mine for a nexus one. And within a week my touchscreen was unresponsive. I first called htc and they told me to call tmobile which I did and got my phone replaced for free. Hope this helps.
Sent from my HTC Vision using XDA App
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Yeah, if you actually read my other posts, T-Mobile gave me a replacement also. I have to unroot and restore everything back to normal before I ship it first though. Thanks for your response.
Hi All
For the last couple of months my desire has had an intermittent problem with the touch screen. All of a sudden it decides you're trying to pull down the "notifications" screen when you're just touching the touch screen, sometimes it also decides you're trying to hold and drag when you're just tapping the screen, sometimes it simply stops responding. These problems are usually solved by tapping the top button and putting the phone on standby then tapping it again and waking it up - although sometimes it then won't let you drag down the screen unlock until you repeat the on/off standby procedure a couple of times. The problem varies on connecting my phone to my computer.
Given that in between these instances the touch screen works as normal I'm guessing it shouldn't be a hardware issue, but the intervals between these problems appear to be getting shorter (either that or I'm just getting more annoyed by it recently). I've had a quick search of the forums and haven't immediately found anyone having this precise problem. Is it likely a question of trying factory reset and if that fails sending it for repair?
Thanks in advance
Similar issues. Don't think this is hardware.
Sent from my HTC Vision using xda premium
Gotta know more about the phone first. Is there a custom rom? Have you tried flashing to stock?
Dukenukemx said:
Gotta know more about the phone first. Is there a custom rom? Have you tried flashing to stock?
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Click to collapse
I'm having same problem, mine started couple weeks after I installed cm7.2, I tried another rom, no luck
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
Well since the OP didn't respond here's my suggestions. If you think it's software then just flash to a stock rom. You should find a number of them lying around the forums, and instructions on how to flash. This will mean your phone is unrooted and will need to be rooted, as well as taking care of installing a recovery and etc. This should correct anything wrong with the software.
Otherwise you busted the digitizer, which is actually very cheap to buy on Ebay. You will have to take the phone apart which can be time consuming.
strawmetal said:
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
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Hello,
Any luck with the Tocuh Input, is your phone back from service? I am also facing the same issue....
I had this problem on my G2 a while back. It was a hardware problem so I ordered a new touchscreen and replaced it myself.
Sent from my Nexus 7 using xda app-developers app
htc desire z touchscreen details
Whiskey_Tango said:
I had this problem on my G2 a while back. It was a hardware problem so I ordered a new touchscreen and replaced it myself.
Sent from my Nexus 7 using xda app-developers app
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Hello Whiskey_Tango / Others,
Can you please let me know the details of the touchscreen component that you ordered for your G2? My HTC desire Z touch screen has also gone bad (unresponsive at multiple points) and I feel that changing the hardwre should do the trick.
If possible, let me know the touchscreen specs (model / part number) as well as any online website from where I can order it !
Many Thanks !!
From eBay search for HTC g2 digitizer
Be careful to get the one for the vision not for the magic
should be about $20
Sent from my Nexus 7 using xda premium
demkantor said:
From eBay search for HTC g2 digitizer
Be careful to get the one for the vision not for the magic
should be about $20
Sent from my Nexus 7 using xda premium
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Thanks for the quick response. Before coming here, I had a mobile service shop take a look at my handset and he had mentioned that for HTC desire z, the "touch screen" comes with the "display" attached to it. Did he meant the digitizer only or (digitzer + LCD screen) or he was simply trying to rip me off ?
I am very sure that there is nothing wrong with the display on my handset, its only the touch functionality that is not working properly.
Which one of the following do I need to search on EBay?
gultek.eu/htc-spare-parts/digitizer-touchpad/desire-z.html
or gultek.eu/genuine-parts/lcd-modules/htc/desire-z-hd3.html
or both?
Thanks again in advance !!
You need just the digitizer, if you're doing it yourself it takes about an hour if you've never done it before, don't buy the lcd if you don't see a flaw in it.
Some people sell the whole front chasis with lcd, digitizer, front bezel all connected for ease of replacement. May be easier but you will only shave of 30min tops and spend 3x as much
Sent from my HTC Vision using Tapatalk 2
yeah this happens to my G2 a lot. I got my phone fixed a while back (2-3 months ago) becuase the colors on my screen were screwed up and the ear piece was broken. i took it in and he replaced a couple of cables. it worked fine but now sometimes the screen is just having a straight up seizure. it flips through pages so fast and it goes from page 1-2 and back and forth and then the virtual keyboard presses multiple keys and just its crazy. i feel like the guy that fixed my phone didnt plug in a cable all the way. but yeah thats my problem. i dropped my phone the other day and ever since my phone hasn't gone into a seizure lol
Hi, did you solve your problem? I have the same with my desire Z. It click alone in several place on my screen.
And I ask me if the problem don't come from the lcd digitizer control instead of the touch screen digitizer
strawmetal said:
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
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Hi, did u fixed your phone? can you tell me what was the problem.. even my phone is acting crazy.. wil that be fixed if i change the screen digitizer?
ahmedrzvi said:
Hi, did u fixed your phone? can you tell me what was the problem.. even my phone is acting crazy.. wil that be fixed if i change the screen digitizer?
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Yes replacing the digitizer did fix my problem. And a year later the replaced digitizer started giving problems. So I ordered 2 extra digitizers off ebay. Both of them turned out to be duds. Surprisingly the second digitizer(which I replaced a year ago) fixed itself.
I think Im having the same problem,
bottom part of screen (including the home, menu, back, search buttons) aren't functioning half the time,
is there any service manual, or link to information as to what I need to tear apart on my DZ?
should this be enough? EBAYLINK
what do I need to replace the digitizer?
Hi,
I wonder if someone knows the codes to check desire z's LCD! And should I just click back button after checking the screen to come out of the lcd check status?
dcpathak
confused in what you are asking... can you give more detail?
Sent from my HTC Vision using xda premium
If you mean testing your lcd for errors then you dont need a code just get this app from market>super manager> it has a tool that run various test on you g2 and you can run it over and over again
dont really know what code you want.
Hit thanks if i helped
Sorry for creating unnecessary confusion
What I meant is that there are some codes that can be used to test various functions in our Desire Z. For instance, the simplest one is to check the IMEI number we dial "*#06#". I remember guys at repair center using some code like *#....to check whether the LCD is functioning normally. After dialing this code, we could test the LCD by drawing random lines using our fingers and if some part of the LCD is not working, it would not respond to the touch.
Now why I need to check the LCD: around one and half months ago, I was caught in heavy rains and though I immediately ran for cover, I doubt some moisture seeped inside my Desire Z. Since then the phone is working weird: not responding to touches, start dialing things on its own , vibrating without any touch from my side etc. Also there is a horizontal strip across the screen that doesn't respond to touch even when rest of it is functioning normally. I rooted my device after that believing it to be a software glitch but the problem is there. Some other people are also facing similar things and they suggested replacing the Digitizer. I just want to make sure is it only Digitizer that I need to replace or the whole LCD+Digitizer setup! I hope now I make sense.
And thanks a lot for responding quickly
I don't know of a diagnostics code for the LCD, but yes there are. Some for other functions, maybe try Google
There are apps out there that can do this as well as some Roms. I believe just about every ICS and jellybean ROM I've used has this in the developers settings
Its worth a shot but I don't believe this would tell you if its hardware or software, don't see how it could unless you can separate the ROM form the diagnostics (like in recovery)
My guess is its hardware, and visual problems are LCD, touch problems are the digitizer, well also the flex or motherboard could be the cause but almost for surely you are looking at replacing the digitizer, not too bad of a task, maybe an hour if you unfimilar and around 20$ on eBay
Good luck!
Sent from my Nexus 7 using xda premium
demkantor said:
I don't know of a diagnostics code for the LCD, but yes there are. Some for other functions, maybe try Google
There are apps out there that can do this as well as some Roms. I believe just about every ICS and jellybean ROM I've used has this in the developers settings
Its worth a shot but I don't believe this would tell you if its hardware or software, don't see how it could unless you can separate the ROM form the diagnostics (like in recovery)
My guess is its hardware, and visual problems are LCD, touch problems are the digitizer, well also the flex or motherboard could be the cause but almost for surely you are looking at replacing the digitizer, not too bad of a task, maybe an hour if you unfimilar and around 20$ on eBay
Good luck!
Sent from my Nexus 7 using xda premium
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Thanks demkantor,
I just forgot about the developer options of the ICS roms. Just checked using it, everything seems to be fine with the LCD. Yes, I should go with replacing the digitizer. only I'm bit reluctant (as I was before rooting) since it involves almost dismantling the whole device...flex cable, lcd and then reach the digitizer. But that is the last resort . shall do it one day when the things get over my head. thanks for your help and yes, the thanks button pressed
I recently sent my phone back for a warranty replacement after developing problems with my USB port. The phone they sent back has a very different IMEI sticker, with a different SKU - 65250 v S5250. Any thoughts? Should I be concerned?
That should not be an issue, they replaced your defective phone hence the different numbers.
BTW removing your IMEI from a post does nothing to protect your number if the barcode is still there!
Alt
Sent from my SGH-I747M using xda premium
Altaman said:
That should not be an issue, they replaced your defective phone hence the different numbers.
BTW removing your IMEI from a post does nothing to protect your number if the barcode is still there!
Alt
Sent from my SGH-I747M using xda premium
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Figured, just wondering if anyone else had a similar experience. The last replacement I got had the identical sticker, yet this one was different... perhaps because they are further into the phone's life cycle and have more refurbs on hand.
Yeah, I thought about that... but at least the person who wants my IMEI that bad has to do a little work.
better yet.. remove the images now before more get their hand on.
Hello everyone.
I recently bought a sgs3 t999l t mobile version with lte capabilities and right away it has 2 noticeable problems. I do not hava a bill nor insurance, so I am going to try to fix it myself. When I first got the phone, the touch screen wouldn't work properly. When I turn the screen off and awake it the touchscreen works again every time. I asked a few repair shops and even samsung themselves but no one really knows the solution. One person said that the digitizer may be going bad. Another person said there may be a bad connection with the touchscreen.. Most of them told me to just replace either the glass or the digitizer and find out but I do not have money to waste. I believe that someone before me may have flashed custom roms and may have damaged it a little because when I first obtained the phone, software update was unavailable due to modifying the phone or something like that. When I checked again a few days later, I was able to update.
My second problem is that my screen cracked straight across the earpiece a couple of days after I bought it and one day before my lifeproof case arrived. I put it in the case and the crack multiplied by 7. My explanation is that the company I bought it from replaced the glass with a cheap non samsung version of the glass. Does anyone have any ideas about what to replace and how?
Sent from my SGH-T999L using xda app-developers app
Samsung will still honor warranty sometimes based on your IMEI. They do have ways to track in Carrier's database. Just give it a try.
If you really have to do on your own, you are looking to replace Digitizer & / or LCD.
I talked to samsung and they told me a cracked screen voids the warranty..
Sent from my SGH-T999L using xda app-developers app
Then your recourse is to replace Digitizer and LCD. Others have tried replacing just the LCD but had limited success. Depends on your soldering skills I guess.
Watch the disassembly vids, for one thing, you dont want to attempt to do just one or the other, another is I dont think you can buy them separately.
Hint: if you do go this route, make sure you buy an assembly that comes already attached to the housing. This will save you a huge headache!
Sent from my SGH-T999 using Tapatalk
If its connected to a motherboard, do I get a different imei number and possible blacklist from t mobile? Isn't that all connected?
Sent from my SGH-T999L using xda app-developers app
If its got its own motherboard, yes itll have its own imei. But itll only be blacklisted if it were stolen or reported lost. If you still have yours you can always swap them out. Its very easy to do.
Sent from my SGH-T999 using Tapatalk
You have been very helpful. How do I thank you using the xda app? One more thing. Will a screen &/or digitizer from t999 version work and fit on my t999l?
childsplay64 said:
You have been very helpful. How do I thank you using the xda app? One more thing. Will a screen &/or digitizer from t999 version work and fit on my t999l?
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Tap on the post you want to thank and tap the thumb up icon at the top.
Ive been told the screen and digitizer is interchangeable. You might want to get a second opinion, but im pretty sure youll be fine with it.
Sent from my SGH-T999 using Tapatalk