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My back cover keeps popping off near the volume button. I can push it back in but it seems like it wants to keep popping off. Only in that one area, no where else.
Is anyone else having this issue?
Mine does that. I just called sprint cause I gotfrom telesales and they are sending me replacement.i called two days after I received it they considered it damaged in arrival but the back is so flimsy and I fear it might happen again
Sent from my SPH-L900 using Tapatalk 2
Yeah, mine's doing that too. It's really annoying so I'm glad sprint might replace it without issue. Now I'm trying to decide if it's worth the hassle...
Sent from my SPH-L900 using xda app-developers app
I am surprised that the same area is affected. I would encourage you to call and at least report it so it would get on there"known problem"list . I described it in details to the representativeand told them the phone is brand new and I have no intention to go to a store to have it checked
Sent from my SPH-L900 using Tapatalk 2
i had that problem but i took it off and put that section back on first. I dont remember where on the phone it was but it was bugging me. I havent had a problem since, but that was only yesterday
I remember mine did that when I first got it. Not sure what I did to stop it, maybe what the last poster did. Ive had a case on mine though.
BDawgTrap said:
i had that problem but i took it off and put that section back on first. I dont remember where on the phone it was but it was bugging me. I havent had a problem since, but that was only yesterday
Click to expand...
Click to collapse
+1
Sent from my SPH-L900 using xda app-developers app
Same issue here. Got a replacement cover from Samsung coming. If it doesn't fix the issue Sprint agreed to replace my phone. I have had mine since release day but filed a formal exchange request before the 14 day period was over explaining my situation and Samsung's proposed resolution. I suggest anyone nearing their 14 day expiration to consider doing the same. I want to avoid a replacement if possible because I already set up everything exactly the way I want it, but if the new cover does nothing the phone is going back. FYI, tried a few local Sprint stores and nobody had a phone in stock to let me test the cover swap. Went to Best Buy and although they had none left the guy said he has seen this issue in a lot of the Note 2s already. He even said the 1st gen Notes suffered from a similar manufacturing defect.
Sent from my SPH-L900 using Tapatalk 2
I had this issue on the opposite side. It ended up being the hook/snap. I used my car key to push down the edges around the hook and boom it works like it should. I'm not sure it that will fix everyone's but it worked for me. Also the sprint store wouldn't need a regular cover. The flip cover replaces the back so it should work as well.
Sent from my SPH-L900 using Tapatalk 2
Yes. PITA too.
Think QA from Sprint and/or Samsung belongs to or reads XDA?
I have this issue too. The hook seems to have cracked..
Same thing here since day one.
Sent from my SPH-L900 using xda premium
i don't have the problem since i bought the samsung cover, but i believe the old touch pro 2 had that problem. to fix it we had to put a folded up piece odf paper under the case over the battery. it helped the cover keep its shape. the flexjng caused the cover to pop off. maybe it'll work for this phone too.
TNTRMSKD said:
Same issue here. Got a replacement cover from Samsung coming. If it doesn't fix the issue Sprint agreed to replace my phone. I have had mine since release day but filed a formal exchange request before the 14 day period was over explaining my situation and Samsung's proposed resolution. I suggest anyone nearing their 14 day expiration to consider doing the same. I want to avoid a replacement if possible because I already set up everything exactly the way I want it, but if the new cover does nothing the phone is going back. FYI, tried a few local Sprint stores and nobody had a phone in stock to let me test the cover swap. Went to Best Buy and although they had none left the guy said he has seen this issue in a lot of the Note 2s already. He even said the 1st gen Notes suffered from a similar manufacturing defect.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
are you getting the cover under warranty or did you buy it?
Warranty. They're sending me a new cover free of charge and a return UPS label to give them back my old one (wonder what they're gonna do with it, lol).
---------- Post added at 04:26 PM ---------- Previous post was at 04:23 PM ----------
I've never had that issue on my TP2, but if I recall correctly the cover on that phone wasn't nearly as flimsy and soft as the one on the Note2.
Problem SOLVED!
Guys...the back cover is very poorly designed. When I picked up my GN2 on release day at the sprint store, the girl handed me the demo model so I could see it. I noticied immediately that the back cover was loose by the volume keys. Pulled it off, saw broken hook immediately. I then insisted that I would put the back cover on myself on mine when they took it out of the box, and I never had that issue again. Unlike the GS3 which I upgraded from, which had snaps all around, this one has snaps, and also tabs on the bottom and a hook by the volume keys, which means if you put it on the same way as an S3, YOU WILL BREAK THE HOOKS/TABS! You can't just push it on. Not the users fault, as Samsung made this both extremely difficult to do, and provided no clear instructions on installation/removal. I use multiple batteries and therefore remove it about once per day, and I've had the phone since release day. Unfortunately, without redesigning the actual phone housing itself, I fear it will be impossible for Samsung to fix this by just redesigning the cover. If yours isn't broken yet, just follow my video on proper installation and removal of the back cover. If yours already broke, grab an in-warranty replacement from Samsung and follow my instructions from now on, otherwise this will keep happening. Below is a link to a quick how-to video I made.
http://www.youtube.com/watch?v=mPktGCU995M
Nice video, will try that method when my cover gets here.
Sent from my SPH-L900 using Tapatalk 2
TNTRMSKD said:
Warranty. They're sending me a new cover free of charge and a return UPS label to give them back my old one (wonder what they're gonna do with it, lol).
---------- Post added at 04:26 PM ---------- Previous post was at 04:23 PM ----------
I've never had that issue on my TP2, but if I recall correctly the cover on that phone wasn't nearly as flimsy and soft as the one on the Note2.
Click to expand...
Click to collapse
Did you call sprint or assurion?
Neither, I called Samsung directly.
Sent from my SPH-L900 using Tapatalk 2
TNTRMSKD said:
Neither, I called Samsung directly.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Do you have their number? Thanks.
Hi,
I got a Samsung Galaxy S4 from T-Mobile. I got a problem with that it switched off automatically and did not turned on. When I took that to store, they removed the back case, removed the battery and put it back. It started to work fine. But they processed an exchange.
I received a exchange device without back case and battery. They wanted me to use the back case and battery from old device and send back the old device.
I am not sure if it is a refurbished device or not. how to find it out? I tried with #RTN# and LaunchPro methods. nothing worked out.
Appreciate the help..
Thanks
JK
baalatin said:
Hi,
I got a Samsung Galaxy S4 from T-Mobile. I got a problem with that it switched off automatically and did not turned on. When I took that to store, they removed the back case, removed the battery and put it back. It started to work fine. But they processed an exchange.
I received a exchange device without back case and battery. They wanted me to use the back case and battery from old device and send back the old device.
I am not sure if it is a refurbished device or not. how to find it out? I tried with #RTN# and LaunchPro methods. nothing worked out.
Appreciate the help..
Thanks
JK
Click to expand...
Click to collapse
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
Sent from my GT-I9505 using xda premium
einrae214 said:
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Yes. It has the stickers on the screen. But it does not have the back cover and battery.
einrae214 said:
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Not necessarily, if there havent been enough returns to be refurbished yet, because its only been out a short time, they will send out new ones in plain packaging.
I asked the customer care and asked if it is a refurbished one. They told it is a brand new one. As long as it does not cause any problem, I am fine. But it is nice to find if it is refurbished or not.
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?
baalatin said:
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?
Click to expand...
Click to collapse
Er, turn old phone on with battery, plug it into a USB port. Any powered USB port. Leaving it plugged in, remove the battery. Phone will stay on. Turn new phone on. there, you got two 'on' phones.
I'd use Titanium Backup to get all data from old one to new one, personally. but I'm sure there's other methods out there. :good:
baalatin said:
I asked the customer care and asked if it is a refurbished one. They told it is a brand new one. As long as it does not cause any problem, I am fine. But it is nice to find if it is refurbished or not.
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?
Click to expand...
Click to collapse
Google account backsup contacts
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If you can't tell if it's new or refurbished what's the difference?
samnada said:
If you can't tell if it's new or refurbished what's the difference?
Click to expand...
Click to collapse
Refurb units have a tendency to crap out early and have issues. I have had two refurb phones, a RAZR and an HTC windows phone.
The battery sucks on the RAZR, worse than it should. It overheats frequently and I used to get screen temperature warnings while watching a video or playing a game.
The HTC's screen never did work quite right, and then it started making phantom calls after a couple of months.
I've heard almost every refurb unit has some sort of issue.
And, besides, if you had just bought a $700 phone, wouldn't you want a new one to replace the one you just bought,.
Did you bother to read terms? Clearly states keep your cover and battery. T-mobile has always done this...nothing new.
And as stated, if you can't tell what's the difference?
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tygerchylde said:
Refurb units have a tendency to crap out early and have issues. I have had two refurb phones, a RAZR and an HTC windows phone.
The battery sucks on the RAZR, worse than it should. It overheats frequently and I used to get screen temperature warnings while watching a video or playing a game.
The HTC's screen never did work quite right, and then it started making phantom calls after a couple of months.
I've heard almost every refurb unit has some sort of issue.
And, besides, if you had just bought a $700 phone, wouldn't you want a new one to replace the one you just bought,.
Click to expand...
Click to collapse
Bunk. Depends on who's doing the refurbishing. I've had many refurb electronics and they've worked at least as well as new ones. If it's a refurb from a manufacturer then it's gone through another round of QA testing and is likely to have a lower failure rate overall than new units.
As I said, if you can't tell the difference then it doesn't matter. If it's obviously used then that's another matter.
http://dealnews.com/features/What-You-Need-to-Know-When-Buying-Refurbished-Electronics/637464.html
samnada said:
Bunk. Depends on who's doing the refurbishing. I've had many refurb electronics and they've worked at least as well as new ones. If it's a refurb from a manufacturer then it's gone through another round of QA testing and is likely to have a lower failure rate overall than new units.
As I said, if you can't tell the difference then it doesn't matter. If it's obviously used then that's another matter.
http://dealnews.com/features/What-You-Need-to-Know-When-Buying-Refurbished-Electronics/637464.html
Click to expand...
Click to collapse
It greatly depends on what brand the device is. For example most of my home electronics are refurbished since they cost half the price. My wife's iPod is refurbished and I couldn't tell the difference if you put an gun to my head.
But an HTC phone on the other hand? Never again would I accept a refurbished HTC device. I had a MyTouch4G go bad and need to be replaced. T Mobile sent me a refurbished one. That broke. New refurbished one. Broken out of the box. Another refurbished one, bad screen. Another refurbished one, the camera wasn't physically installed. Then they gave me a brand new Sensation because of the trouble. It was a nightmare because HTC does a crappy job of returning their stuff.
It also depends on why the unit is refurbished. If you return a phone they can't sell it as new, even if nothing is wrong with it. So they check it out and make sure its all working then they call it refurbished. That phone is probably fine. But if its a warrant replacement because something is broken, the manufacturer might do a crappy job of fixing it. You don't want that one.
But all refurbs go in the same pile so there is no way to know if you got a return or a formally broken one.
Sent from your phone. You should be careful where you leave that thing.
Hello again I was wanting to change kernals and was wondering if and what I need to wipe begore and after installing the kernal the for your help
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mamdroid said:
Hello again I was wanting to change kernals and was wondering if and what I need to wipe begore and after installing the kernal the for your help
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think you replied to the wrong thread.
But...wipe cache and dalvik before flashing the new kernel.
Then reboot. That's all you need to do.
O sorry thanks a bunch though
Sent from my SGH-M919 using XDA Premium 4 mobile app
And it won't make a difference if it's new or refurbished.
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
Hi, I recently brought a T-Mobile Galaxy S4 from eBay. The IMEI is not the same as the one under the battery. I have heard that Qualcomm based phone can rebuild the NV data to restore the IMEI. Can someone provide me with instructions on how to do this? I am trying EFS Professional, but I don't want to mess anything up. Thanks.
A couple things.....
1- You are in possession of a Federal felony. To have an altered ESN/IMEI/ MEID is like having a car and altering the vin number.
2- The phone is probably stolen.
3- The phone is probably stolen.
4- Run the IMEI thats under the battery on an ESN checker website and I bet it wont come back as clean.
5- Ever seen the 1st 48 when some one ends up with the dead guys phone? Yeah we might see you questioned on the first 48 soon.
6- Return the phone. Because if it is infact stolen not only will you be charged with stolen property youll also be charged with the possession of the altered ESN/IMEI/MEID device which again is a felony on a federal level.
Adam0524 said:
A couple things.....
1- You are in possession of a Federal felony. To have an altered ESN/IMEI/ MEID is like having a car and altering the vin number.
2- The phone is probably stolen.
3- The phone is probably stolen.
4- Run the IMEI thats under the battery on an ESN checker website and I bet it wont come back as clean.
5- Ever seen the 1st 48 when some one ends up with the dead guys phone? Yeah we might see you questioned on the first 48 soon.
6- Return the phone. Because if it is infact stolen not only will you be charged with stolen property youll also be charged with the possession of the altered ESN/IMEI/MEID device which again is a felony on a federal level.
Click to expand...
Click to collapse
I have checked both IMEIs, they are clean. Tried some IMEI checker sites and T-Mobile sites. Even asked a T-Mobile agent. All said clean. Thank you for the suggestion.
Maybe at some point the phone was repaired and a new mother board was installed.
If the imei is clean just use the phone as is. There's no need to change imei.
☞Sent from here☜
baseballfanz said:
Maybe at some point the phone was repaired and a new mother board was installed.
If the imei is clean just use the phone as is. There's no need to change imei.
☞Sent from here☜
Click to expand...
Click to collapse
I 100% agree. I was in need of a Main board for my S2, and all the main boards come with their own IMEI some include a sticker to place over the older barcoded one some don't. So if they are clean you are good to go and just use it as is as baseballfanz said!
Cool, thanks.
Also please NEVER make a thread on XDA asking for instructions on how to change an IMEI or give out ANY info on doing so. It is strictly against XDA rules to discuss such matters here.
Sent from my SGH-M919 using xda app-developers app
Skipjacks said:
Also please NEVER make a thread on XDA asking for instructions on how to change an IMEI or give out ANY info on doing so. It is strictly against XDA rules to discuss such matters here.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
He's really not asking how to change it, but how to rebuild it back to original. Which isn't bad. He was just confused as to why the software is showing a different IMEI then on the back covor.
elesbb said:
He's really not asking how to change it, but how to rebuild it back to original. Which isn't bad. He was just confused as to why the software is showing a different IMEI then on the back covor.
Click to expand...
Click to collapse
How you use the power to alter imei isnt really relevant. Once that is discussed openly on xda the information is out there for others to use for less legitimate purposes.
Sent from my SGH-M919 using xda app-developers app
Skipjacks said:
How you use the power to alter imei isnt really relevant. Once that is discussed openly on xda the information is out there for others to use for less legitimate purposes.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
What I mean is that he's not trying to change it to some random number or to that of another phone.
What he found was prolly information regarding the s2 or s3 when I had those devices there was a thread instructing one how to rebuild your IMEI. Rebuilding and changing it are two different things, the latter of the two being illegal lol.
Sent from my SGH-M919 using Tapatalk 2
But if he did have a new mother board installed... There's nothing to rebuild. You cant rebuild the pervious boards number. Only way for it to match the sticker is.... Illegal
Sent from my SGH-M919 using xda app-developers app
You have nothing to worry about. When my company fixes a cracked s4 screen, we replace the entire frame/LCD/glass at once, this piece also contains the imei sticker. Sometimes we take the good motherboard and swap it into a decent used screen from a phone we bought from someone. It is not uncommon for a lazy tech to forget to swap the stickers. Then we sell the refurb on eBay. And that is how you ended up with your phone. No imei foul play (most likely.)
I recently changed networks, its was only then that I discovered that at some point in the last 2 years my IMEI had reset to the default, most likely due to me deleting something I shouldn't have.
I know its a log shot but does anyone have a back up of the following directorys?:
/efs
/factory
/data/radio
these are what are missing from my phone, I believe that the /efs is the most important in getting my phone back to normal.
Thank you
try to restore it using ****docomo app..
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
I tried the ***docomo app, the option to restore was blanked out.
joesalve said:
try to restore it using ****docomo app..
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry to see another victim. You are not alone - I'm stuck with this same generic IMEI problem with no backups to restore to.
Have you seen these threads?
http://forum.xda-developers.com/showthread.php?t=2508320
http://forum.xda-developers.com/showthread.php?t=2583872
Using someone else's backup of the nv_data files will give you their IMEI number. Not sure anyone is willing to do that unless they have a Gnex just collecting dust and they don't care.
I'm considering this option: http://www.sammobile.com/forum/showthread.php?t=7554
With the cost of the special USB cable and software totaling about $40, you get one shot at repairing your IMEI. I haven't tried it yet....
wallygator4life said:
Sorry to see another victim. You are not alone - I'm stuck with this same generic IMEI problem with no backups to restore to.
Have you seen these threads?
http://forum.xda-developers.com/showthread.php?t=2508320
http://forum.xda-developers.com/showthread.php?t=2583872
Using someone else's backup of the nv_data files will give you their IMEI number. Not sure anyone is willing to do that unless they have a Gnex just collecting dust and they don't care.
I'm considering this option: http://www.sammobile.com/forum/showthread.php?t=7554
With the cost of the special USB cable and software totaling about $40, you get one shot at repairing your IMEI. I haven't tried it yet....
Click to expand...
Click to collapse
I am also very tempted by that but I have just been bitten by one such SRS service that could not deliver what they promised (efs fix) and am now having a paypal dispute with them. Who know how long it will take for the cable to turn up and I am getting a new phone next month
Hello everyone.
I recently bought a sgs3 t999l t mobile version with lte capabilities and right away it has 2 noticeable problems. I do not hava a bill nor insurance, so I am going to try to fix it myself. When I first got the phone, the touch screen wouldn't work properly. When I turn the screen off and awake it the touchscreen works again every time. I asked a few repair shops and even samsung themselves but no one really knows the solution. One person said that the digitizer may be going bad. Another person said there may be a bad connection with the touchscreen.. Most of them told me to just replace either the glass or the digitizer and find out but I do not have money to waste. I believe that someone before me may have flashed custom roms and may have damaged it a little because when I first obtained the phone, software update was unavailable due to modifying the phone or something like that. When I checked again a few days later, I was able to update.
My second problem is that my screen cracked straight across the earpiece a couple of days after I bought it and one day before my lifeproof case arrived. I put it in the case and the crack multiplied by 7. My explanation is that the company I bought it from replaced the glass with a cheap non samsung version of the glass. Does anyone have any ideas about what to replace and how?
Sent from my SGH-T999L using xda app-developers app
Samsung will still honor warranty sometimes based on your IMEI. They do have ways to track in Carrier's database. Just give it a try.
If you really have to do on your own, you are looking to replace Digitizer & / or LCD.
I talked to samsung and they told me a cracked screen voids the warranty..
Sent from my SGH-T999L using xda app-developers app
Then your recourse is to replace Digitizer and LCD. Others have tried replacing just the LCD but had limited success. Depends on your soldering skills I guess.
Watch the disassembly vids, for one thing, you dont want to attempt to do just one or the other, another is I dont think you can buy them separately.
Hint: if you do go this route, make sure you buy an assembly that comes already attached to the housing. This will save you a huge headache!
Sent from my SGH-T999 using Tapatalk
If its connected to a motherboard, do I get a different imei number and possible blacklist from t mobile? Isn't that all connected?
Sent from my SGH-T999L using xda app-developers app
If its got its own motherboard, yes itll have its own imei. But itll only be blacklisted if it were stolen or reported lost. If you still have yours you can always swap them out. Its very easy to do.
Sent from my SGH-T999 using Tapatalk
You have been very helpful. How do I thank you using the xda app? One more thing. Will a screen &/or digitizer from t999 version work and fit on my t999l?
childsplay64 said:
You have been very helpful. How do I thank you using the xda app? One more thing. Will a screen &/or digitizer from t999 version work and fit on my t999l?
Click to expand...
Click to collapse
Tap on the post you want to thank and tap the thumb up icon at the top.
Ive been told the screen and digitizer is interchangeable. You might want to get a second opinion, but im pretty sure youll be fine with it.
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